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IT Asset Management Demo Script IBM Tivoli Asset Management for IT Version 2.0 Principal Sales Engineer. 1. 2. 3. 4. 5. ITAM Demonstration Points (not necessarily in order…. Procurement Asset Lifecycle SW License Compliance (script still in the works) - PowerPoint PPT Presentation
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®
IBM Software Group
© 2007 IBM Corporation
IT Asset Management Demo Script
IBM Tivoli Asset Management for IT
Version 2.0
Principal Sales Engineer
IBM Software Group
2
ITAM Demonstration Points (not necessarily in order…
Procurement
Asset Lifecycle
SW License Compliance (script still in the works)
IBM Tivoli Service Request Manager
WF and Setup
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Assumptions
Although basic product navigation skills are a nice to have, this ppt should walk you through how to use “Maximo” to deliver this demonstration.
At the end of this presentation are slides showing prerequisites that should be completed before attempting to deliver this demo. You might want to make sure your VM is in Persistent mode – then run the demos in non-persistent mode.
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Plan Phase Concepts
Terms & Conditions
Request for Quote
Purchase / Lease
Companies / Company Master
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Acquire Phase
End user creates a request for some new software
The Manager updates Workflow
Request processing
Purchasing process
Receiving
Verification order was properly received
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End user makes a request
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Procurement person looks for requests
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Modify the SC for easy future lookups
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Viewing the Request
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Creating the Requested Item
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WF modification
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Creating the Actual PR
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Approval needed
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Creating the PO
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Receive the Items / Assets
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Check for the newly created Assets
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END OF THE SCRIPT FOR NOW
TO BE CONTINUED…
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SW Licensing – in the works
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Deploy Phase
ITSM initiated – Change request
Storeroom balance
Lifecycle of Asset User(s) / Location / DPA / Status / Tickets / MTBF / Decommissioned
TADDM / Discovery
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Issue Software
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C1020
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Manage Phase
ITSM
IMAC
Discovery / IMIC
Reconciliation
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SC Modification
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Working with Assets
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Moving Assets (IMAC)
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Single solution with tickets & details
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Reconciliation
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Relationships
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Disposal Phase
Technology disposal
Notifications of contract end date
Additional Reporting
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Asset end of life
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Contracts expiring
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Leased asset return
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Things you need to do BEFORE a demo – slides to follow showing detail – PERSIST data in the VM
Remove Wilson from the Maint Group – Refresh StartCenter Remove REDDING from the Inventory group – same process
Modify Jones StartCenter – remove KPI’s & Add Receiving app
Location FIELDSTAFF needs a valid GL Account Code
Deactivate ALL Prism WF
Need to update Lease / Warranty Contract for 7112
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Blank slide for more later…
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Additional Demo “sub-scripts” Thoughts
WF and App Designer Demo – If import app – then need to include details on adding the relationship, creating the container, etc
view item availability
one contract for all of computers in group - easy way to associate contract with multiple assets - for instance buy computers that come with service agreement for a couple of years - extend have to set up a different contact and will buy it for 1000 computers. how do you make that connection - in warranty contracts - select assets - search them and add them to the warranty contract
SW Contract license stuff – OH yea! Definitely needed.
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Thoughts for LATER
Plan / Acquire / Deploy / Manage / Retire Audit / Control / Reconcile
Asset Contracts Warranty / Lease / SW
Payment Schedules ?
Integration ?
Assignment Manager ?