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The Pennsylvania State University
The Graduate School
College of the Liberal Arts
IT TAKES THREE:
APPLYING SOCIOANALYTIC THEORY TO PREDICT LEADERSHIP SUCCESS
A Dissertation in
Psychology
by
Daniel Kuyumcu
© Daniel Kuyumcu
Submitted in Partial Fulfillment
of the Requirements
for the Degree of
Doctor of Philosophy
August 2015
ii
The dissertation of Daniel Kuyumcu was reviewed and approved* by the following:
Alicia A. Grandey
Associate Professor of Psychology
Dissertation Adviser
Chair of Committee
Samuel T. Hunter
Assistant Professor of Psychology
James LeBreton
Assistant Professor of Psychology
Stephen Humphrey
Associate Professor of Management
Melvin M. Mark
Professor of Psychology
Head of the Department of Psychology
*Signatures are on file in the Graduate School.
iii
ABSTRACT
Decades of research on leadership suggest that personality influences a leader’s
effectiveness. The current study espouses a socioanalytic perspective to advance this line of
research by examining the extent to which personality influences leader success, and whether
cognitive ability and national culture influence these relationships. While research generally
supports socioanalytic theory, further research is needed to a) study the extent to which ability
factors, beyond self-report social skill, influence the relationship between motives and outcomes,
b) understand the mechanisms underlying why motives and competence interact to yield success,
c) examine the validity of this theory in a multi-cultural context and, d) examine expanded
outcomes of career success, beyond performance.
The current research aimed to fulfill each of these research gaps. Using a worldwide
sample of leaders at a Fortune 50 company, this study examines the extent to which extraversion
and agreeableness, personality traits that map onto the motives described by Hogan and
Shelton’s (1980) socioanalytic theory, interact with cognitive ability to yield workplace success
in the form of job performance, salary, and average rate of promotion.
Findings suggest several key takeaways. Namely, extraverted individuals, or those who
pursue the getting ahead motive, experience higher salaries because they are perceived as more
agile performers. Other than this finding, personality on its own did not have any predictive
potency in this organization. Instead, the results suggest that “it takes three” – that is, the
combination of agreeableness, extraversion, and intelligence produces an effective performer,
facilitates career advancement, and enhances salary. Additionally, results revealed that extraverts
earn higher salaries in collectivistic, rather than individualistic, societies – implying that
extraversion may be a highly valued trait within these societies. Beyond this, post-hoc findings
iv
reveal that female extraverts are perceived as more effective than male extraverts. These findings
are discussed in terms of their empirical and practical contributions, and also considered in light
of several limitations and areas of future research attention.
v
TABLE OF CONTENTS
List of Figures…………………………………………………………………………………….vi
List of Tables…………………………………………………………………………………….vii
Acknowledgements………………………………………………....…………………………..viii
Introduction………………………………………………………………………….…………….1
Literature Review………………………………………………………………………….………5
Leadership Effectiveness……………………………………………………………….....5
Socioanalytic Theory……………………………………………………………………...8
Extraversion……………………………………………………………………………...11
Agreeableness…………………………………………………………………………....14
The Influence of Cognitive Ability………………………………………………………17
Fitting in with National Culture……………………………….…………………………24
Summary…………………………………………………………………………………29
Method………………………………………………………………………….………..………30
Samples and Procedures…………………………………………………………………30
Measures………………………………………………………………………....………31
Analyses……………………………………………………………………….…………37
Results………………………………………………………………………................…………40
Exploratory Results………………………………………………………………………43
Summary……………………………………………………………………...….………45
Discussion…………………………………………………………………………..……………46
Summary…………………………………………………………………...…….………46
Limitations and Future Research………………………………………………...………52
Empirical Contributions……………………………...…………………………………..55
Practical Implications………………………………….…………………………………56
References…………………………………………………………………….….………………59
Appendix A: Figures…………………………………………………………………………......81
Appendix B: Tables……………………………………………………………………………...88
Appendix C: Additional Materials………………………………...……………………………106
vi
LIST OF FIGURES
Figure 1. Cognitive Ability and National Culture as moderating influences on the mediated
relationship between personality and career success. ………………………………………...…81
Figure 2. Extraversion predicting Job Performance…………………………………………..…82
Figure 3. Extraversion predicting Salary……………………………………………………...…83
Figure 4. Extraversion predicting Average Rate of Promotion……………………………….…84
Figure 5. Extraversion and National Culture predicting Salary……………………….…………85
Figure 6. Extraversion and Gender predicting Job Performance……………………………...…86
Figure 7. Agreeableness and Cognitive Ability predicting Salary.…………..………………….87
vii
LIST OF TABLES
Table 1. ICC Values ………………………………………………………………..………...….88
Table 2. Pooled Within-Group Correlations and Descriptive Statistics…………..………….….89
Table 3. Hypothesis 1……………………………………….………………….…………….….90
Table 4. Hypothesis 2………………………………………………..……………………….….91
Table 5. Hypothesis 3…………………………………………………..……….……………….92
Table 6. Hypothesis 4…………………………………………………………………….……...94
Table 7. Hypothesis 5.…………………………………………………………………………...96
Table 8. Hypothesis 6 …………………………………………………………………………...98
Table 9. Hypothesis 7…………………………………………………………………………..100
Table 10. Hypothesis 8…………………………………………………………………………102
Table 11. Exploratory A…………………………………………………………….………….104
Table 12. Exploratory B………………………………………………………………..……….105
viii
ACKNOWLEDGMENTS
It takes a village to complete a doctoral program. I am grateful to have been afforded this
opportunity and am ever indebted to my village for seeing me through.
Championing me for the last four years is my advisor, Alicia Grandey. Alicia, you
walked with me from Hammond to Keller every Tuesday and Thursday during my first semester,
imparting your wisdom, guidance, and support with every step. You fostered in me a deep
curiosity as a researcher. You unrelentingly challenged me to step outside of my comfort zone.
You asked me how I was doing and you listened for my answer. You have been my biggest
advocate and my toughest critic. Thank you sincerely for everything.
Shepherding me along this dissertation-writing process was my committee, Samuel
Hunter, James LeBreton, and Stephen Humphrey. This project would have been impossible
without your technical guidance and active encouragement. Additionally, the remaining faculty
of our acclaimed I/O Psychology program, including Rick Jacobs, Susan Mohammed, Songqi
Liu, and James Farr, have been instrumental to my success at Penn State. Thank you so much to
each of you.
I want to acknowledge the numerous friendships I made along the way in graduate
school, including my cohort, Matthew Howard, Dinora Fitzgerald, and Amanda Drescher, and
my TCNJ crew, Melissa Gutworth and Bobby Melloy. When I think of my time at graduate
school, I think of you and how you have made an intensely difficult experience an inviting one.
You have made Penn State a home for me. Thank you, friends.
I would be remiss if I didn’t mention the professor who started it all, TCNJ’s Jason
Dahling. You were the one to instill in me a deep interest in I/O Psychology, and specifically, a
ix
passion towards putting an end to Machiavellianism everywhere. You encouraged me to pursue
the PhD, despite my doubts and concerns. Thank you, Jason.
I also want to acknowledge all of the brilliant minds I encountered in my professional
experiences. My summer internship at JetBlue with Ryan Dullaghan and Andy Biga goes down
in the books as one of the most meaningful and fun experiences of my life. My yearlong
internship at PepsiCo with Allan Church and Christopher Rotolo was developmental, interesting,
and enriching. I credit each of these individuals for offering me their mentorship, because it has
made me a better thinker, practitioner, and person.
My village begins and ends with my family – my mom, dad, and sister. I have felt your
hope and experienced your prayers. You are my cornerstone and my reason. I love you. To my
extended family, full of aunts, uncles, and cousins in all parts of the world – you have been
supporting me in the sidelines and I am blessed beyond belief to have you.
Above all else, this experience has reminded me of one simple truth – that “I can do all
things through Christ who strengthens me” (Philippians 4:13). In light of this, I want to thank my
Lord and Savior Jesus Christ for providing me the spiritual strength, the physical health, and the
mental peace, to not only successfully complete this endeavor, but to also take on any and every
challenge that life has in store for me.
1
INTRODUCTION
Research from disciplines in psychology, sociology, and evolutionary science informs us
that humans have two basic motives: to harmonize, integrate, and get along in a broader social
circle, as well as to excel one’s own agenda and personally advance (e.g., Hogan & Kaiser,
2012). Because individuals are pursuing these motives within a broader social context, the extent
to which these motives are successfully achieved depends on social skill. This is the core premise
of Hogan and Shelton’s (1998) socioanalytic theory.
More specifically, socioanalytic theory posits that personality influences the extent to
which one pursues the basic motives of getting ahead, the pursuit of a personal agenda, and
getting along, the pursuit of building social networks, and social skill determines whether one is
successful at fulfilling these motives. The authors contend that social skill enables one to
translate these intentions into behaviors that are perceived favorably by others, positively
influencing job related outcomes. For example, an employee who is motivated by getting ahead
will be successful to the extent that they are able to both fulfill their personal agenda while
maintaining social awareness to ensure that they are perceived favorably by others. Such an
individual will advance their own personal goals (e.g., getting a promotion) in ways that are
politically and socially savvy (i.e., sensitive of their environment and colleagues).
Lending support to this perspective, researchers have effectively shown that personality
traits related to these motives (e.g., agreeableness representing getting along) interact with social
skill to yield job performance (e.g., Witt & Ferris, 2003; Blickle, Ferris, Munyon, Momm,
Zettler, Schneider, & Buckley, 2011; Blickle, Meurs, Zettler, Solga, Noethen, Kramer, & Ferris,
2008). These findings indeed illustrate that while motives imply what one’s intentions are, social
skill influences whether those intentions are effectively executed.
2
This theory has been useful in examining the degree to which personal motives result in
career success for employees, in a variety of contexts, including sales people and engineers (e.g.,
Blickle, Wendel, and Ferris, 2010; Witt & Ferris, 2003). However, research applying this theory
to a leadership context has been very limited (e.g., Marinova, Moon, & Kamdar, 2014), which is
unfortunate given that it can enlighten the extent to which leaders’ personal motives contribute to
their success. While all employees likely aim to strike a balance between building ties and
networks with the broader population (getting along) and also achieving a personal agenda
(getting ahead), the extent to which these motives are successfully achieved is likely a key
determinant of whether one is deemed an effective leader.
The current research aims to fill this gap by examining the validity of this theory in the
context of organizational leaders. More specifically, the current study espouses a socioanalytic
perspective to suggest that leaders experience varying degrees of career success, depending on
whether their motives revolve around getting ahead or getting along, and whether these motives
are qualified by general cognitive ability. Beyond introducing this theory to the leadership
literature, the current study aims to advance research on socioanalytic theory over prior research
in three primary ways.
Firstly, past research has focused on the theory’s claims that social skills enact one’s
ability to fulfill personal motives. While this is an important and meaningful contribution,
researchers have nonetheless called for other related moderators to be considered within this
framework, specifically general mental ability (Blickle et al., 2011). Accordingly, the current
study argues that cognitive ability may be a more viable enabling force between motives and
outcomes for several reasons. One reason is that cognitive ability refers to true ability as opposed
to a self-report measure of ability. For example, many of past studies examining socioanalytic
3
theory have used Ferris et al.’s (2005) Political Skill Inventory, measured by items such as “I
understand people very well.” Moreover, cognitive ability denotes that one is able to solve
problems and process information, skills that are critical in social situations. Indeed, research has
linked emotion regulation to broader cognitive intelligence, supporting the notion that cognitive
ability equips one with a skillset that can provide social benefits (Nisbett, Blair, Dickets, Flynn,
Halpern, & Turkheimer, 2012). Finally, despite its limitations (e.g., adverse impact), cognitive
ability is a valid, and in fact the most valid, predictor of performance (Hunter & Hunter, 1984).
Secondly, much of the research on the socioanalytic model has been conducted using
Western populations, and little is known about its boundary conditions with few exceptions (e.g.,
Chen, Huang, Huang, & Liu, 2011). That is, this research has primarily been conducted with
samples of salespeople and engineers in primarily US and German samples (Hogan & Holland,
2003; Witt & Ferris, 2003). As such, Chen et al. (2011) noted the importance of testing the
generalizability of those findings in different cultural settings. The current study examines
whether this relationship is observed cross culturally in a business context. Relatedly, the current
research also espouses Muchinsky and Monahan’s (1987) person-environment congruence
framework to examine whether a match between personal motives and broader national values
yield more favorable outcomes for the individual. More specifically, it examines whether the
motives of getting ahead will be more favored in individualistic societies, which value
independence and self-expression, whereas getting along will be more favored in collectivistic
societies, which value harmony and group goals (Hofstede, 1980).
Thirdly, much of the previous research on socioanalytic theory has considered traditional
measures of success, such as job performance, but research considering expanded outcomes of
success is limited. Similarly, research suggests that different components of career success
4
should be considered separately (Ng, Eby, Sorensen, & Feldman, 2005; Jaskolka, Beyer, &
Trice, 1985; Judge, Cable, Boudreau, & Bretz, 1995; Poole, Langan-Fox, & Omodei, 1993). For
instance, salary and promotion have a very modest correlation (Ng et al., 2005), and thus, should
be parsed apart. Moreover, each of these success indicators signals a unique attribution about the
individual. For example, a higher salary implies greater power and competence (Miller &
Wiseman, 2001); whereas greater promotions indicates that one has higher status through access
to broader networks (Seibert, Kraimer, & Liden, 2001) and also that the individual has high
potential (Stumpf & Tymon, 2012). Accordingly, the current study examines job performance as
well as two extrinsic outcomes of career success (i.e., salary and rate of promotions) in a single
model.
To summarize, the current study employs an international sample of leaders from a
Fortune 50 company to examine whether the propositions of socioanalytic theory are
generalizable when general cognitive ability is examined as the enabling force between motives
and outcomes and also whether these findings are internationally generalizable. Further, the
extent to which cultural norms influence these relationships is examined. The proposed model is
illustrated in its entirety in Figure 1.
-------------------------------
Insert Figure 1 about here
-------------------------------
5
LITERATURE REVIEW
Leadership Effectiveness
Hogan and Kaiser (2005) noted that leadership represents “the single most important
issue in the human sciences” (p. 169). Indeed, leaders have a profound impact on the success of
their subordinates, collective units, and even organizations. Consider for example the fact that
14% of a firm’s performance is attributable to the CEO (Joyce, Nohria, & Roberson, 2003). This
illustrates that a solid understanding of leadership, and especially its predictors, is warranted
through continued research.
Early research on leadership asserted that great men, especially ones who possessed
extraordinary leadership capabilities, shaped the course of history (Judge, Bono, Illies, &
Gerhardt, 2002). This “great man” theory of leadership gave way to broader trait theories in the
20th century, which simply stated that leaders’ possess a set of distinguished characteristics
(Kirkpatrick & Locke, 1991). Research dating back to the 1920s within applied psychology
acknowledged that leadership should be considered through the lens of traits (Cowley, 1931;
Bowden, 1926; Kohs & Irle, 1920). Contributing to this line of literature, Stogdill (1948)
reported that personality indeed bears predictive utility on leadership, specifically leadership
emergence. It is in fact estimated that between 48% and 82% of the variance in leadership
emergence rankings was due to personality (Kenny & Zaccaro, 1983). Other findings point to a
similar conclusion (e.g., Van Iddekinge, Ferris, & Heffner, 2009; Bono & Judge, 2004; Judge &
Bono, 2000; Judge, Bono, Ilies, & Werner, 2002; Bligh, 2009; Hogan, 1978; Kenny & Zaccaro,
1983; Lord, De Vader, & Alliger, 1986; Rueb & Foti, 1990; Stogdill, 1974; Zaccaro, Foti, &
Kenny, 1991). In a related line of research, personality traits are also acknowledged to be
predictive of job performance defined more broadly (Barrick, Mount, & Judge, 2001).
6
Beyond personality, cognitive ability has also been identified as a meaningful antecedent
of leadership. Indeed, leaders must accrue and think across various sources of information to
derive conclusions, and this is even truer now due to rapid technological advances (Kirkpatrick
& Locke, 1991). This link has also been empirically corroborated, with researchers showing that
cognitive ability predicts managerial success twenty years later (Howard & Bray, 1988). More
recent literature has reported that the meta-analytic correlation between cognitive ability and
leadership performance is .27 (Judge, Colbert, & Illies, 2004). Additionally, Allen, Bynum,
Oliver, Russell, Young, and Babin, (2014) illustrated that, in a military setting, cognitive ability
was predictive of leadership performance. Furthermore, it has been empirically illustrated that
the relationship between cognitive abilities and leadership is mediated by knowledge and skill
acquisition (Connelly, Gilbert, J. A., Zaccaro, S. J., Threlfall, K. V., Marks, M. A., & Mumford,
2000; Van Iddekinge et al., 2009). Similarly, Connelly et al. (2000), in a study for the US Army,
concluded that creative thinking, complex problem-solving skills, and social judgment are
necessary for effective leadership.
Based on this evidence, and on conventional wisdom, it is apparent that effective leaders
are identifiable by their inherent personality and cognitive characteristics. More specifically, the
stereotypical leader is energetic and lively (e.g., Kirkpatrick & Locke, 1997; Lord, Foti, & De
Vader, 1984; Judge et al., 2002), as well as cerebral and thoughtful (e.g., Kotter, 1982).
When leaders are effective, it is typical for them to receive extrinsic indicators of success,
such as salary and promotions. These outcomes are likely for two primary reasons: (1) they are
the most common measures of career success (Heslin, 2005; Nicholson & de Waal Andrews,
2005; Dai, De Meuse, & Tang, 2013; Judge et al., 2010) and (2) they signify status and power
(e.g., Stumpf & Tymon, 2012). Indeed, effective leaders are often awarded more power
7
(Anderson & Brion, 2014), typically in the form of valued resources, such as information, status,
or authority. This contention has been supported by several streams of related research. For
example, occupying a leadership role is significantly related to earnings (Zhang & Arvey, 2009).
Similarly, charismatic CEOs have been shown to earn higher salaries (Tosi, Misangyi, Fanelli,
Waldman, & Yammamarino, 2004). Moreover, Dai, De Meuse and Tang (2013) found that
leadership competence has an indirect effect on compensation through CEO proximity.
Moreover, it has been noted that promotions tend to be awarded to those who are interpersonally
skilled, trustworthy, and committed to the cause of the organization (London & Stumpf, 1983;
Zhang & Arvey, 2009), all of which are characteristic of good leaders.
These findings are supremely important to help researchers and practitioners alike
understand the characteristics and outcomes associated with effective leadership. Indeed, the
characteristics that contribute to a leader’s personal success often influence the organization’s
success more broadly (Zhang & Arvey, 2009). For this reason, it is critical for organizations to
identify and develop high potential employees (Dai, De Meuse, & Tang, 2013). Relatedly,
Hogan et al. (1994) suggests that the most reliable way to measure leader effectiveness is via
cognitive ability, personality, simulation, role-play, and multi-rate assessment instruments and
techniques. They also stated that there are five metrics that can be used to measure leader
effectiveness, including actual performance of the organization unit or team and ratings by self,
peer, subordinates, and superiors.
Collectively, this research illustrates that personality and cognitive ability enhance
leadership effectiveness, which in turn causes the leader to be granted more status, authority, and
power through higher salary and promotions. Socioanalytic theory supports this contention by
arguing that motives (often measured by personality) interact with ability to yield successful
8
performance. This theory and each of its three components (getting ahead, getting along, and
ability) are discussed below and integrated to offer a comprehensive model of leadership success.
Socioanalytic Theory
Hogan and Shelton (1998) provide a useful framework for examining the predictive
utility of personality relative to workplace and leader success. This theory is based on two
foundational premises: (1) people are motivated to live and work in groups and (2) groups are
structured in hierarchies of status. These premises are translated into the basic motives of getting
along and getting ahead (Hogan & Shelton, 1998). The drive to get along with others derives
from the social nature of civilizations and the advantages of forging coalitions with others to
achieve mutually beneficial goals and is typically accomplished through compliance,
cooperation, and friendliness. In contrast, the drive to get ahead originates from the desire to
garner status and power to gain access to limited resources and to meet one’s own personal
agenda, which is typically achieved via seeking responsibility, being competitive, and striving
for recognition (Hogan & Shelton, 1998; Hogan & Holland, 2003).
Research suggesting that these two motives are central to humans predates socioanalytic
theory (Carson, 1969; Leary, 1957; Sullivan, 1953; Wiggins, 1979). As stated by Hogan and
Holland (2003), these ideas derive from Darwinian principles suggesting that cooperative
individuals who also possess status and authority have the greatest chance of reproductive
success. Thus, people typically strive to meet both objectives, of existing within a broader
community and of accomplishing personal goals. This dichotomy has had a variety of labels
throughout the decades, including social interests versus superiority striving (Adler, 1939),
communion versus agency (Bakan, 1966; Wiggins, 1991), union versus individualism (Rank,
1945), status versus popularity (Hogan, 1983), and intimacy versus power (McAdams, 1985).
9
These motives of getting along, representing one’s interest in building ties within a
broader network, and getting ahead, representing one’s interest in pursuing a personal agenda,
are typically captured by personality proxies (e.g. Mount, Barrick, & Strauss, 1999; Witt &
Ferris, 2003). While the five factor model (comprised by the traits of openness, agreeableness,
conscientiousness, extraversion, and neuroticism) does not explicitly measure the motives of
getting along and getting ahead, previous research has in fact successfully mapped these traits
onto these basic motives and indeed illustrated patterns of relationships consistent with
socioanalytic theory (Bartram, 2005; Chiaburu, Oh, Berry, Li, & Gardner, 2011; Hogan &
Holland, 2003). For example, the trait of agreeableness is typically used to represent getting
along. This is because this trait represents an inclination to be cooperative and sensitive towards
others, which is critical to building ties with one’s social network (Barrick, Stewart, &
Piotrowski, 2002; Hogan, Hogan, & Busch, 1984). In contrast, the trait of extraversion has been
used to capture getting ahead. This is because extraversion represents individuals who are bold,
dominant, and ambitious, which is central to pursuing a personal agenda (Hogan, Curphy, &
Hogan, 1994). Consistent with these categorizations and with past examinations of socioanalytic
theory, the current study operationalizes getting along in terms of the trait of agreeableness and
getting ahead in terms of the trait of extraversion. Once again, these traits were chosen as the
focal variables because they embody the characteristics of their corresponding motive.
Beyond simply possessing these motives, individuals differ in the extent to which they
can achieve them. As stated in Hogan and Shelton’s (1998) theory, social skill is the determining
factor whether one can successfully get ahead and get along, mainly because one’s success on
the job is often a function of how well one socializes, especially considering that social skills are
becoming increasingly important in the workplace (Mount, Barrick, & Stewart, 1998). Socially
10
skilled individuals are astutely aware of themselves and others, allowing them to accommodate
their behaviors to changing circumstances. Beyond their adaptability, their interactions with
others are perceived to be genuine. This skillset facilitates the establishment of a strong and
varied network of individuals (e.g., Ferris, Treadway, Perrewe, Brouer, Douglas, & Lux, 2007;
Treadway, Ferris, Duke, Adams, & Thatcher, 2007). Additionally, social skills also equip
individuals with the ability to advance personal goals by understanding and influencing others in
social interactions at work (Blickle et al., 2011).
Using traits as proxies for motives, research has generally supported the validity of
socioanalytic theory, with some exceptions. Lending support to this theory, Blickle et al. (2010)
tested the “getting ahead” component of the model, using extraversion as a proxy, with a sample
of automobile sales people. The authors found that extraversion interacted with political skill to
yield higher levels of self-report automobile sales. In a similar vein, Blickle et al. (2008) found in
a sample of German employees in various industries that political skill moderated the
agreeableness-job performance relationship, where the ratings of job performance included task
performance, contextual performance, and adaptive performance.
Research that has used traits other than extraversion and agreeableness to represent the
central motives has generally failed to support the claims of this theory. For example, Blickle et
al. (2010) did not detect an interaction between openness to experience (representing the getting
ahead motive) and political skill. The authors provided several explanations for these null
findings, including sampling error, the potential mismatch between the openness trait and the
sale of automobiles (which is a conventional, as opposed to innovative, product), and the use of a
general factor of openness rather than a nuanced subfactor. Moreover, conscientiousness
(representing the getting ahead motive) has been reported to interact with political skill to predict
11
performance rating by supervisors, peers, and supervisors only when the trait was corrected for
range restriction. Even then, the resulting interaction told a different story than was predicted –
conscientiousness was related to job performance at medium rather than high levels of political
skill (Blickle et al., 2008). The authors reasoned that the combination of high conscientiousness
and high political skill may result in an individual who is perceived by others as expending too
much effort trying to get ahead and too little effort to get along, thus hurting performance. Once
again, it is notable that the studies lending support to this theory used extraversion and
agreeableness as proxies for the two motives, further corroborating that these specific traits are
meaningful representations of their respective motives.
Researchers have noted the importance of other key factors that can predict performance,
including cognitive ability (Blickle et al., 2011). Thus, the current research examines whether
cognitive ability, like social skill, would enable one to pursue the motives of getting ahead and
getting along. While socioanalytic theory argues that social skill is believed to facilitate one’s
ability to translate motives into behaviors that effectively achieve those motives in a way that is
perceived favorably by others, there is evidence suggesting general cognitive ability equips one
with the adaptability and awareness necessary to achieve similarly desired outcomes.
Before this contention is discussed in greater detail, the discussion turns to a description
of extraversion, representing the getting ahead portion of the theory
Extraversion
Extraversion refers to individuals who are sociable, gregarious, talkative, assertive, and
active. Given these characteristics, it is no surprise that this trait is the most significant
personality predictor of leadership performance (Judge et al., 2002). Indeed, leaders are often
characterized as sociable, as they regularly seek social relationships, and characteristically aim to
12
restore positive relationships in times of difficulty and crisis (Bligh, 2009). Additionally, it has
been found that extraversion is related to social leadership (Costa & McCrae, 1988) as well as
leader emergence in groups (Watson & Clark, 1997). Due to their high degree of energy and
liveliness, extraverts are often perceived to be more leaderlike (Hogan et al., 1994). Indeed,
Kirkpatrick and Locke (1991) observed that “leaders are more likely than non-leaders to have a
high level of energy and to be generally active, lively, and often restless” (p. 50). Those who
emerge as leaders in leaderless groups discussions are often described as active, assertive,
energetic, and not silent or withdrawn (Gough, 1988). Similarly, Gough (1990) reported that two
of the major facets of extraversion – dominance and sociability – are related to self and peer
ratings of leadership. Given these collective findings, it is no surprise that Judge et al. (2002)
reported a sizeable correlation of .31 with leadership, the strongest of the five-factor model. The
authors concluded that “extraversion is the most important trait of leaders and effective
leadership” (p. 773). Extraverts are also expected to be better leaders because of their tendency
to talk more, which is related to emergent leadership (Bass, 1990). On the other hand, it may be
that followers implicitly expect leaders to be extraverted. That is, individuals tend to hold
implicit assumptions that leaders are sociable and assertive (Lord et al., 1984). It may also be
that extraverts make better leaders because of their expressive nature and their infectiously
positive emotionality (Judge et al., 2002).
Extraversion has been linked to other career outcomes as well. For example, some
literature shows that extraverts experience higher job performance, although these are typically
in careers that require frequent social interaction (e.g., Barrick & Mount, 1991, Ng et al., 2005).
Additionally, extraversion has been linked to higher sales, a relationship that can be explained by
their high status-striving nature (Barrick et al., 2002). However, some exceptions have also been
13
noted. For example, extraversion was unrelated to performance in wholesale manufacturing sales
(Barrick, Mount, & Strauss, 1993), health and fitness sales (Furnham & Fudge, 2008), and
business-to-business sales (Stewart, 1996). Furthermore, a negative relationship was reported in
service jobs (Stewart & Carson, 1995). More recent research by Grant (2014) clarified upon this
relationship, stating that extraversion exerts a curvilinear effect on sales performance, such that
moderately extraverted call-center representatives produced the highest sales. He theorized that
an extraverted salesperson may employ dominating strategies that may overwhelm, and
ultimately turn off, customers. In contrast, an “ambivert” may apply a more balanced approach
of speaking and listening that engages customers.
There is also evidence suggesting that extraverts are more likely to experience higher
extrinsic rewards. For example, some research has linked extraversion to greater salary (Gelissen
& de Graaf, 2006; Filer, 1981; Harrell, 1969; Harrell & Alpert, 1989; Boudreau, Boswell, &
Judge, 2001; cf. Nyhus & Pons, 2005; Seibert & Kraimer, 2001) and promotions (Boudreau et
al., 2001; Seibert & Kraimer, 2001). It has also been argued that an extravert’s ambitious and
excitement-seeking nature may compel them to enhance their career and pursue new challenges,
facilitating their career success (Gelissen & de Graaf, 2006). In a similar vein, Ng et al. (2005)
meta-analytically confirmed that extraversion is related to career success measures, including
salary, promotions, and career satisfaction. It has also been shown that socially potent individuals
(which corresponds to extraversion) earn higher salaries because they are more likely to assume
leadership positions (Zhang & Arvey, 2009).
Collectively, prior findings suggest that extraversion should positively impact leader
performance, as well as objective indicators of success, including salary and promotion rate.
Given that extraversion typically positively influences leadership effectiveness, and leaders
14
typically garner extrinsic rewards such as salary and promotions, it is argued here that
extraversion is linked to higher salary and promotions through its mediating effect on leadership
effectiveness.
Hypothesis 1: Extraversion will be positively related to objective career success, as
measured by a) salary and b) average rate of promotion, and these relationships will be
mediated by job performance.
Agreeableness
The trait of agreeableness revolves around being selfless, cooperative, helpful, tolerant,
flexible, generous, sympathetic, and courteous (Digman, 1990). While these traits superficially
sound like the profile of a leader, the actual relationship may not be so straightforward (Judge et
al., 2002). On the one hand, a cooperative nature (Bass, 1990) and interpersonal sensitivity
(Zaccaro et al., 1991) are both related to leadership, suggesting that agreeableness would likely
positively influence leadership. On the other hand, characteristics such as modesty (Goldberg,
1990) and need for affiliation (Yukl, 1998) are negatively predictive of leadership. Effective
leaders need to take charge, even if that means challenging norms and causing disruption, which
may be unnatural for an agreeable individual.
In their meta-analytic study, Judge et al. (2002) found the trait to be negatively predictive
of leadership emergence in business and government/military settings. They reasoned that
passiveness and compliance, traits associated with agreeableness, would likely not prompt an
individual to emerge as a leader. This is especially true in both business and government/military
settings, where “conforming to others’ wishes” (Graziano & Eisenberg, 1997, p. 796) may be a
hindrance. Moreover, the authors argued that leader agreeableness may be less relevant for
intrinsically satisfying tasks because the task itself provides positive feedback and
15
encouragement. Relatedly, a study by Hunter and Cushenberry (2014) revealed that while
disagreeable individuals were generally not more likely to produce creative ideas, they were
more likely to have their own ideas implemented in a team creativity task. The authors reasoned
that disagreeable individuals were more likely to voice original ideas even at the risk of being
stigmatized by others. These findings highlight that some degree of disagreeableness provides
one with the courage and boldness to voice ideas, even unpopular ones, which may be a
necessary component to influencing and leading others.
In terms of its relationship to job performance, meta-analytic results have failed to
produce a consistent result, suggesting the likelihood of moderators (Barrick et al., 2001). While
the overall relationship with job performance is close to zero (Barrick et al., 2001), high
agreeableness is found to negatively impact performance under conditions of high autonomy
(Barrick & Mount, 1993). This may be because individuals who are agreeable may perform
better when given a high amount of structure with little ambiguity, perhaps due to their rule
compliant and cooperative nature. Moreover, as suggested by Mount et al. (1998), too much
agreeableness can hurt job performance, especially in service industries. This is because over
compliance to customer demands may result in failure to reach organizational goals. Moreover,
employees who are too cooperative with peers and supervisors will be stifled in obtaining their
required resources and achieving the objectives for their job.
A large body of work has also shown the trait to be linked to lower salary (Judge,
Livingston, & Hurst, 2012; Bozionelos, 2004; Mueller & Plug, 2006; Ng, et al., 2005; Nyhus &
Pons, 2005; Rode, Arthaud-Day, Mooney, Near, & Baldwin, 2008; Spurk & Abele, 2010). For
example, across a series of four studies, Judge et al. (2012) showed agreeableness to be
negatively related to salary, a relationship that was more pronounced for men than for women.
16
Researchers speculate that this trait’s inverse relationship with salary may be due to the
selflessness and cooperative nature inherent in agreeableness. For example, agreeable individuals
have an innate desire to build and maintain relationships (Graziano & Tobin, 2002), are more
prosocial (Graziano, Habashi, Sheese, & Tobin, 2007; Penner, Dovidio, Piliavin, & Schroeder,
2005; Penner, Fritzsche, Caiger, & Freifeld, 1995), and are more cooperative and helpful
(Graziano & Eisenberg, 1997; LePine & Van Dyne, 1998). Due to these characteristics,
agreeable individuals likely focus their energies on advancing relationships rather than
advancing their career. Indeed, Spurk and Abele (2010) found that the relationship between
agreeableness and income was mediated by career advancement goals. Thus, agreeable
individuals may refrain from engaging in competitive and overly assertive behaviors that are
associated with career mobility. In contrast, those lower in agreeableness are competitive in
nature and place less of a premium on harboring social relationships, which possibly facilitates
their climb to the top. Furthermore, it has been suggested that those lower in agreeableness may
be perceived as more competent due to their lack of warmth (Benyus et al., 2009). For example,
Amabile and Glazebrook (1982) revealed that those who are highly critical of others were rated
as more competent than those offering positive evaluations. It has also been found in a study that
people who expressed anger (a disagreeable behavior; Jensen-Campbell, Knack & Waldrip, &
Campbell, 2007; Meier & Robinson, 2004) were more likely to be recommended for a higher
status position and higher pay for job applicants (Tiedens, 2001). In addition to lower salary,
agreeable individuals have also been found to experience less overall promotions (Ng et al.,
2005; Boudreau, Boswell, & Judge, 2001).
Thus, agreeable individuals likely enjoy the benefits of being well liked in the
organization (Jensen-Campbell, Adams, Perry, Workman, Furdella, & Egan, 2002), but may face
17
difficulties in achieving success as leaders. In sum, while the trait of agreeableness has had a
more ambiguous relationship with organizational outcomes, there is sufficient evidence to
predict that in this business leadership context, it would negatively impact one’s ability to lead
and ultimately achieve a higher salary and promotions. Given that agreeableness negatively
predicts performance in ambiguous situations (Barrick & Mount, 1993) and that leaders are often
expected to operate under uncertain circumstances (e.g., Mumford, Zaccaro, Harding, Jacobs, &
Fleishman, 2000), it can be expected that agreeableness would negatively impact a leader’s
ability to lead effectively. In fact, this negative proposed relationship to leadership is posited to
explain agreeableness’s overall inverse association with broader career success – namely salary
and promotions. Stated differently, agreeable individuals are expected to be less effective
leaders, negatively impacting their attainment of objective indicators of success.
Hypothesis 2: Agreeableness will be negatively related to objective career success, as
measured by a) salary and b) average rate of promotion, and these relationships will be
mediated by decreased ratings of job performance.
As discussed above, personality on its own has limited ability to predict job outcomes.
Researchers have noted however that personality is more predictive when considered in
conjunction with cognitive ability (e.g., Wright, Kacmar, McMahan, & Deleeuw, 1995). More
specifically, cognitive ability is expected to exert a moderating influence on the relationship
between personality and leader success.
The Influence of Cognitive ability
Cognitive ability has emerged as a consistent and strong predictor of important job
related outcomes, such as job-related knowledge, training performance, and overall job
performance (Schmidt & Hunter, 1998). Cognitive intelligence is believed to facilitate task
18
performance through the knowledge of facts, procedures, and rules germane to the technical core
of the job (Motowidlo, Borman, & Schmit, 1997). Indeed, a large scale meta-analysis conducted
by Hunter and Hunter (1984), using data from 515 validation studies conducted by the US
employment service for jobs that covered virtually the entire spectrum of the Dictionary of
Occupational Titles (DOT; U.S. Department of Labor, Employment and Training
Administration, 1991), revealed that cognitive ability tests are valid predictors for virtually all
jobs.
Researchers have noted that intelligence is a prerequisite for good leadership. In fact,
Kotter (1982) stated that a “keen mind” and the ability to think strategically is critical for
effective leadership. As noted above, the robustness of this link has been exhibited in past
research. Collectively, this stream of research has shown a substantial meta-analytic relationship
between cognitive ability and leadership (Judge et al., 2004); in a variety of contexts, including
military (e.g., Allen et al., 2014); with various proposed mechanisms, including knowledge and
skill acquisition (Connelly et al., 2000). Intelligence is also likely a characteristic that followers
seek in a leader, as it denotes authority (Kirkpatrick & Locke, 1991). Indeed, authors have
speculated that intelligence can promote a leader’s development of solid problem-solving skills,
the ability to appropriately assess social situations, and the ability to comprehend complex
organizational issues (Bligh, 2009).
It is important to note that cognitive ability and personality are largely orthogonal
constructs (Judge, Jackson, Shaw, Scott & Rich, 2007; Bartram, 2005; McHenry, Hough,
Toquam, Hanson, & Ashworth, 1990; White, Young, Hunter, & Rumsey, 2008). For example,
McCrae (1989) reported a low correlation between conscientiousness and cognitive ability. Other
research has only linked openness to experience to general mental ability, a correlation that was
19
modest (Judge et al., 2007). In light of this, researchers have successfully predicted that
personality provides incremental validity in determining job success beyond simply using
cognitive ability. Thus, using measures of cognitive ability and personality in tandem are useful
in validly predicting performance (Hough & Dilchert, 2010).
While socioanalytic theory claims that social skills are integral to an individual’s success,
there is reason to believe that the broader construct of general mental ability can similarly
contribute to success. Indeed, recent research by MacCann et al. (2014) confirms that emotional
intelligence, which is related to social skills (e.g., Riggio & Reichard, 2008), is actually a group
factor of cognitive ability. This finding reveals that one’s development of emotional intelligence
is dependent on existing cognitive resources (Zeidner, Matthews, Roberts, & Macann, 2003).
MacCann et al. (2014) likewise argue that general cognitive ability is involved in the
development of emotion perception, understanding, and management – all of which are central to
emotional intelligence. The authors conclude that “general cognitive ability is the fundamental
cognitive ability that likely aids the development of emotion-related cognitive abilities” (p. 371).
Further corroborating this link, there is indeed a body of research illustrating that emotion
and impulse control (related to emotional intelligence) are related to cognitive ability. For
example, a seminal study by Mischel, Shoda, & Peake (1988) revealed that four year-old
children who delayed the immediate gratification of eating one marshmallow immediately for the
sake of eating two marshmallows later earned higher SAT scores a decade later. A similar study
revealed that students who resisted spending a dollar initially in order to exchange the dollar for
two dollars the following week performed better academically (Duckworth & Seligman, 2005).
Additionally, related studies with samples of college students at Ivy league schools, students at
military academy, and spelling bee participants revealed that self-discipline and ability to delay
20
gratification forecasted success across a variety of academic measure (Duckworth, Peterson,
Matthews, & Kelly, 2007). Relatedly, it has been found that individuals with larger working
memory capacities are better able to regulate their emotions (Schmeichel, Volokhov, &
Demaree, 2008), and individuals who are better able to suppress their emotions perform better on
the Raven’s Progressive Matrices than their more impulsive peers (Shamosh & Gray, 2007). It
has been speculated that one of the main reasons self-regulation is linked to higher cognitive
ability may be due to self-regulation being a manifestation of intelligence (Nisbett, Aronson,
Blair, Dickens, Flynn, Halpern, & Turkheimer, 2012).
Also bolstering this claim, political skill seems to have an inherent cognitive component.
Indeed, “politically skillful individuals can achieve better outcomes because they are assumed to
have better cognitive capability and behavioral flexibility to know where, when, and how to get
things done” (Sun & van Emmerik, 2014, p. 2; Ferris, Davidson, & Perrewé, 2005) (emphasis
added). These assertions imply that that social skill’s enhancing effect proposed by socioanalytic
theory can also be observed with cognitive ability. That is, one’s level of extraversion or
agreeableness is likely to influence one’s pursuit of motives, while the presence of cognitive
ability allows one to translate those motives into behaviors that are perceived favorably,
facilitating career success.
With regard to extraversion and job outcomes, cognitive ability is likely to strengthen the
proposed positive relationships. To illustrate, extraversion makes one appear confident, assertive,
and ambitious – which are characteristic of good leadership. The presence of cognitive ability
complements this image further by equipping the individual with competence and knowledge on
how to perform, make decisions, and interact with others. That is, while extraversion provides
one with the demeanor of an effective leader, cognitive ability bolsters this image with actual
21
knowledge and skill. With these characteristics, the individual will be perceived as an adept
leader, ultimately enhancing their objective career success in the form of greater salary and
promotions. In the absence of cognitive ability, the individual may be perceived as dominant
without merit. Related research has shown that overconfident individuals may approach
decision-making with certain biases, such as a proneness toward risk-taking (Anderson &
Galinsky, 2006; Inesi, 2010; Lewellyn & Muller-Kahle, 2012) and reticence to accept practical
advice from others (See, Morrison, Rothman, & Soll, 2011, Tost, Gino, & Larrick, 2012).
Overconfidence may therefore cause a power holder to subsequently lose power due to these
vices (Anderson & Brion, 2012). Relatedly, extraverted leaders lacking intelligence may exhibit
similar flaws that may hurt their effectiveness.
In contrast, cognitive ability is likely to attenuate the negative relationship between
agreeableness and career success. An agreeable persona makes one appear warm, understanding,
and compliant, qualities that are valued of leaders. When the individual is also equipped with
cognitive ability, they are better able to balance their compliant natures with greater performance
agility, thoughtful decision-making, and enhanced social awareness, ultimately making them a
more influential and impactful leader. In fact, this overall persona (humble and intelligent) elicits
the image of a servant leader. Consistently, in a list of characteristics of a servant leader, Spears
(2004) included concepts related to intelligence, such as conceptualization and foresight, and
concepts related to the “getting along” motive, such as listening, empathy, stewardship, and
building community.
On the other hand, when cognitive ability is lacking in an agreeable leader, the individual
may be perceived as a stereotypical “pushover” – nice, but unable to use logic to make decisions,
implement ideas, or influence others. Thus, agreeableness that is qualified by cognitive ability
22
can lead to increased leadership effectiveness, which enhances objective career success in the
form of greater salary and promotions
Overall, it is suggested that cognitive ability will encourage better leadership for both
personality traits, ultimately enhancing their linkages to success outcomes.
Hypothesis 3: The negative indirect relationship between agreeableness and objective
career success via job performance is moderated by cognitive ability. Specifically, at high
levels of cognitive ability, agreeableness will have a less negative indirect effect on
objective career success; at low levels of cognitive ability, agreeableness will have a
stronger negative indirect effect on objective career success.
Hypothesis 4: The positive indirect relationship between extraversion and objective
career success via job performance is moderated by cognitive ability. Specifically, at high
levels of cognitive ability, extraversion will have a more positive indirect effect on
objective career success; at low levels of cognitive ability, extraversion will have a
weaker positive indirect effect on objective career success.
Until now, it has been assumed that individuals are predominantly driven by either
motive of getting along or getting ahead. Indeed, Hogan and Holland (2003) implied that there is
an inherent tension between these motives because their respective behaviors are incompatible.
For example, getting along involves cooperation, compliance, and friendliness whereas getting
ahead involves competition, status-striving, and independence. Despite these seemingly mutually
exclusive motives (Wolfe, Lennox & Cutler, 1986; Hogan, Jones, & Cheek, 1985), it has been
noted that both are necessary for effective leadership to occur. For example, Marinova et al.
(2012) demonstrated that both motives serve as unique pathways to leadership emergence.
23
Also supporting the notion that both motives can co-occur is the finding that personality
traits tend to be independent of one another. That is, personality traits are orthogonal constructs,
and it is likewise a distinct possibility that an individual may be high on both motives (Wiggins,
1991; Leonard, 1997). Indeed, past authors have noted that a dominant persona should be
tempered by an interest in others. For example, Bakan (1966) suggested that when agenticism
(related to getting ahead) is not mitigated by communion (related to getting along), termed
unmitigated agency, negative outcomes in terms of psychological and physical well-being make
occur. Helgeson (1994) elaborated on this concept and stated that “unmitigated agency involves
focusing on the self to the exclusion of others, and unmitigated communion involves focusing on
the exclusion of the self” (p. 416). Thus, a leader who is high in both would likely strike a
healthy balance between being an effective team-player, placing emphasis and value on team
goals, while also maintaining a degree of self-interest. This individual will likely be well
adjusted, and accordingly reap high rewards. Thus, it is posited that leaders who are both
extraverted and agreeable will experience high amounts of career success.
Hypothesis 5: Extraversion and agreeableness will interact to predict job performance,
salary, and average rate of promotion. Specifically, at high levels of extraversion and
agreeableness, all three outcomes will be high.
Beyond the interactive effects of possessing both motives, it can be expected that
possessing these motives in the presence of high cognitive ability would yield even greater career
success. Thus, one’s propensity towards the motives of getting along and getting ahead achieving
career success is also likely dependent on cognitive ability, forging a three-way interaction
between extraversion, agreeableness, and cognitive ability.
24
Hypothesis 6: Extraversion, agreeableness, and cognitive ability will interact to predict
job performance, salary, and average rate of promotion. Specifically, at high levels of
extraversion, agreeableness, and cognitive ability, all three outcomes will be high.
In addition to cognitive ability, personality’s relationship with job success is also likely
dependent on a broader feature of the environment—namely, the extent to which the national
culture values and reinforces the trait in question.
Fitting in with the National Culture
Beyond personality and cognitive ability, the broader contextual features of the
environment may also enhance – or hinder – a leader’s ability to lead effectively. Earlier, it was
stated that prototypical leaders tend to be energetic and lively (e.g., Kirkpatrick & Locke, 1997;
Lord et al., 1984; Judge et al., 2002). However, these characteristics may not be valued cross-
culturally. The current study suggests that when leaders lead in cultures that are in line with their
own personal motives, they are likely to be more effective. In socioanalytic terms, if the national
culture is consistent with the values of the leader, the leader’s reputation will be enhanced and he
or she will be evaluated more favorably than if the national culture is inconsistent with the
leader’s values.
Research discussing the value of fit between an individual and a broader entity (e.g.,
work group, organization) is plentiful. For example, the notion of person-culture fit has garnered
considerable empirical support over the years. This concept suggests that individuals whose
values are congruent with the values of the organization’s broader culture will yield beneficial
outcomes (Caldwell & O’Reilly, 1990; O’Reilly, Chatman, & Caldwell, 1991; Schneider, 1987;
Wilkins & Ouchi, 1983). More specifically, research has revealed that when an individual’s
25
values match those of the organization, then the individual is likely to adjust quicker, be more
satisfied, and stay with the organization longer (Chatman, 1991).
According to Muchinsky and Monahan’s (1987) supplementary model of person-
environment congruence, positive outcomes ensue when a high degree of fit is achieved between
a person and the broader environment. The authors provide the example of someone who joins a
fraternity, arguing that the individual would likely seek an organization whose values, tastes, and
interests are in accord with their own.
These concepts have also been applied to fit in terms of national culture (Searle & Ward,
1990; Ward & Kennedy, 1993). For example, Ward and Chang (1997) found that that
discrepancies between expatriates’ personality profiles and host culture norms were associated
with increased psychological stress. More specifically, their study of Americans living in
Singapore revealed that individuals whose level of extraversion were discrepant from those of
the host culture’s norms were more susceptible to depression. In a similar vein, research has
found that followers are more responsive to authority when managers demonstrate expertise in
individualistic societies, and relational-skill in collectivistic societies (Wosinska, Cialdini,
Petrova, Barrett, Gornik-Durose, Butner, & Griskevicius, 2009). Indeed, leaders who embody the
key attributes of the broader society tend to experience more compliance from their followers.
The current study draws on this same line of reasoning to make predictions about an
individual’s level of personality fit with the norms of the broader national culture. National
culture is defined as an established set of behaviors and thinking patterns in a country, distinct
from other countries (Marquardt, Berger, & Loan, 2004). While many theoretical frameworks of
national culture exist (e.g., Kluckhohn & Strodtbeck, 1961; Hall & Hall, 1990; Trompenaars &
Hapmden-Turner, 1998; Schwartz, 1992; Javidan, House, Dorfman, Hanges, & Luques, 2006),
26
Hofstede’s cross-cultural research at IBM in 1980 is often considered the most seminal and
practical of these models (Gannon, 2004; Kim & McLean, 2014). Perhaps the biggest
contribution of his research is that it provides a numerical assessment of a large number of
countries on four dimensions of culture. These dimensions are individualism/collectivism,
masculinity/femininity, power distance, and uncertainty avoidance. The dimension of
individualism/collectivism is widely regarded as a “defining element” of culture (Blodgett,
Bakir, & Rose, 2008) and is likewise widely studied. Hofstede (1980) defined an individualistic
culture as one where citizens’ values revolve around independence and self-expression, and
fulfilling personal goals over group interests. In collectivistic cultures, on the other hand,
citizens’ values revolve around group harmony and fulfilling society’s goals over personal
interests.
Referring back to the notion of cultural fit discussed earlier, this study posits that leaders
will experience positive outcomes when their individual orientation matches the national
orientation of the country they are leading in. More specifically, extraversion will facilitate
leadership success in individualistic societies, whereas agreeableness will facilitate career
success in collectivistic societies. As stated above, this argument is based on findings illustrating
that leaders benefit when they lead in cultures that match their leadership style (e.g., Wosinska et
al., 2009).
Extraverted leaders will likely thrive in individualistic societies because behaviors
reflecting dominance, ambition, and self-interest would be the norm in individualistic societies
and would therefore be positively regarded and reinforced. People from individualistic societies
tend to set high goals and take risks to achieve personal development goals (Crowe & Higgins,
1997). It has indeed been found that assertive behavior is associated with higher levels of
27
competence in individualistic societies (Anderson & Kilduff; Dubois & Beauvois, 2005).
Moreover, Grimm, Church, Katigbak, and Reyes (1999) reported that individuals in the US (a
highly individualistic society) rate themselves higher on agentic qualities such as independence
and assertiveness. Indeed, in the American culture, assertive behavior is usually interpreted as an
indicator of leadership and underscores a common belief that those who speak more have more
to offer and are likewise more competent (Hofstede & Hofstede, 2005). Referring to
socioanalytic theory discussed earlier, the motive of getting ahead would likely be the norm in
these societies and would therefore be reinforced and rewarded. Thus, extraversion will be
regarded more favorably in individualistic societies, and likewise, the trait will encourage greater
career success through enhanced evaluations of leadership effectiveness.
In contrast, it is expected that agreeable leaders will fare better in collectivistic societies,
where loyalty and group-interest are given superior importance. That is, behaviors reflecting
kindness, harmony, and loyalty would be the norm in collectivistic societies and therefore be
positively regarded and reinforced. Compared to the American illustration provided above, the
Dutch culture, which is highly collectivistic, considers assertive behavior to be ostentatious and a
signal that the individual is boastful or makes unfounded promises (Hofstede & Hofstede, 2005).
Moreover, in many Eastern cultures (where collectivism is prevalent), the goal is not to stand
out, but to exhibit modest and humble behaviors that are in accord with the broader group
(Heine, Lehman, Markus & Kitayama, 1999; Kim & Markus, 1999; Morling, Kitayama, &
Miyamoto, 2002). Furthermore, it has been found that expansive postures signaling dominance
(e.g., putting one’s feet on a desk) violate cultural norms of modesty, humility, and restraint,
which are highly valued in collectivistic societies (Park, Streamer, Huang, & Galinsky, 2013).
These findings suggest that agreeable, rather than extraverted, leaders would be more effective in
28
collectivistic societies because their leadership styles would employ modest and humble tactics.
In terms of socioanalytic theory, the need to get along would likely be the norm in these societies
and would therefore be reinforced and rewarded. Thus, agreeable leaders will likely be perceived
as more effective and ultimately experience greater job success.
By integrating socioanalytic theory with the theory of cultural fit, it is clear that leaders
will be more effective in cultures that value their characteristics, thus facilitating objective career
success. One important caveat should be noted here. This relationship is likely also strongly and
more directly influenced by the more proximal culture of the immediate organization. It may be
assumed that the organization’s culture would be similar in values to the nation in which it is
housed, though not necessarily.
Hypothesis 7: The positive indirect relationship between extraversion and objective
career success via job performance is moderated by national culture. Specifically, when
the national culture is higher in individualism, extraversion will have a stronger positive
indirect effect on objective career success; when the national culture is lower in
individualism, extraversion will have a weaker indirect effect on objective career success.
Hypothesis 8: The negative indirect relationship between agreeableness and objective
career success via job performance is moderated by national culture. Specifically, when
the national culture is higher in individualism, agreeableness will have a less negative
indirect effect on objective career success; when the national culture is lower in
individualism, agreeableness will have a less negative indirect effect on objective career
success.
29
Summary
Overall, it is presumed that leaders are driven by the two pursuits of getting along and
getting ahead. The extent to which they are successful is dependent on their intelligence and
whether they work in a culture that reinforces their personality.
On the whole, agreeable leaders are expected to experience limited career success
because their behaviors tend to revolve around building and reinforcing relationships. More
specifically, they will be deemed less effective at their jobs, ultimately stifling their broader
career success. This effect may be attenuated however if the individual is qualified by high
intelligence and housed in a collectivistic society.
Extraverted leaders on the other hand more readily experience career success because of
their natural inclination towards exhibiting dominant and assertive behaviors, thus being rated
more favorably in terms of job performance. More specifically, they will be deemed more
effective at their jobs, which in turn enhance broader career success. This effect is strengthened
when the individual is also intelligent and housed in an individualistic society.
It is also expected that leaders who are both extraverted and agreeable will achieve high
amounts of career success, and even higher amounts if they are also intelligent. This population
of individuals be able to strike a balance between being both nurturing and dominant, all while
having the cognitive resources to represent their behaviors in a favorable way.
30
METHOD
Sample and Procedures
Data for this study came from employees at a Fortune 50 company as part of a criterion-
related validation of a leadership assessment program. The company is a multinational food and
beverages corporation headquartered in the United States employing 300,000 individuals
worldwide. The population suitable for participation in this validation study was approximately
10,000 employees. Within this population, a stratified random sampling was implemented based
on historical performance ratings and functional area. This sampling strategy ensured that the full
range of performance levels and functional areas across the company were represented.
Prior to being invited to participate, each identified employee’s human resource manager
was consulted to determine whether it was appropriate to invite that employee to be part of the
validation sample – that is, it was determined whether there were factors precluding that
individual from participating, such as impending retirement. After the sample was filtered by the
local human resource managers, the participants received an email describing the purposes of the
study, what the process involved, and the developmental opportunities that they would receive in
exchange for their participation. Participants were offered a feedback report outlining their
strengths and developmental areas in return for their participation.
Each participant received an email from the consulting firm that designed the leadership
assessment program. The email provided additional context for the study and the website links
for the participants to follow the online assessments. The manager of each of the participants also
received an email from the consulting firm asking them to participate in the validation process by
completing a series of ratings of their direct report’s performance and potential.
31
In terms of participation, 1,262 employee-supervisor dyads were invited to participate.
Six hundred and seven dyads of data were returned (48%). This is much higher than typically
seen in studies collecting dyadic data (for example, LMX studies; Bauer, Erdogan, Liden, &
Wayne, 2006). In terms of level, 35% are managers, 42% are senior managers, 21% are
directors, and 2.3% are senior directors. Sixty-two percent of the sample is male and 38% is
female. The mean age is 43.87. Leadership effectiveness ratings were provided from 424
supervisors, with an average number of 1.43 direct reports each (and a median of 1). Employees
from 38 countries are present in this sample, spanning North American, South America, Europe,
the Middle East, Asia, and Africa. The number of participants from each country ranged from 1
(e.g., Morocco) to 419 (i.e., United States), with an average number of 16 employees from each
country (and a median of 2). Employees came from 18 different functions, including Human
Resources, Legal, Marketing, Research & Development, and Sales, with 32 employees in each
function on average (and a median of 6). A breakdown of the population, cut by national culture,
gender, and personality range, is presented in the appendix. All employees took the assessment
in English.
Measures
Personality. This study used SHL’s OPQ32r (Bartram, Brown, Fleck, Inceoglu, & Ward,
2006) measure of the Five Factor model to measure personality. This personality test has been
validated against a variety of populations, including university students, managers, and other
professionals in a variety of cultures. Additionally, criterion-related studies have been carried out
to demonstrate their relationship to managerial ratings of performance. The test has specifically
been developed to be used internationally for both decision-making (e.g., selection, promotions)
and development (e.g., team-building, career counseling) purposes. Due to the proprietary nature
32
of this selection test, access to individual items was not available. Thus, total number of survey
items could not be determined.
Extraversion was measured using the following 9 subscales: persuasive, controlling,
outspoken, outgoing, socially confident, decisive, modest (reversed), and emotionally controlled
(reversed). Agreeableness was measured using the following 6 subscales: independent minded
(reversed), caring, democratic, trusting, affiliative, and behavioral (referring to an inclination to
understanding others’ motives and behaviors). To make determinations about which subfactors
to group together, guidance was taken from SHL’s technical manual. The authors demonstrated
proper CFA and EFA techniques to illustrate that the subscales indeed represent a single higher
factor.
This test is in a forced-choice format, in which participants must choose among a set of
three items the one that describes them the most accurately. The final score for a dimension
ranged from one to ten, with higher values implying higher levels of that trait. A major benefit of
this approach is its resistance to impression management response distortion as well as to
common assessment biases, including halo, leniency, and central tendency (Brown & Bartram,
2009).
Due to the ipsative nature of this assessment, Cronbach’s alpha does not provide an
accurate measurement of reliability. More specifically, ipsative data violates assumptions that
Cronbach’s alpha depends on, such as independence of error variance. (Bartram et al., 2006;
Brown & Maydeu-Olivares, 2011). However, the test developers created composite reliability
indices using IRT models by comparing the average squared standard errors for a sample to the
trait score variance. They assert that these composite alphas provide useful comparisons with
33
Cronbach’s alpha scores. Based on their findings, each of the subscales meets the .70 threshold
commonly seen in selection research (Brown & Bartram, 2009).
Cognitive ability. Cognitive ability was assessed using Raven’s Standard Progressive
Matrices Plus (Raven, Court, & Raven, 1977). This more advanced version of the Raven’s
Standard Progressive Matrices was used given that the target audience of this leadership
assessment program is high-level professionals. The test is untimed and consists of 60 items
grouped into five sets (A to E). Scores were based on the total number of items correct. The test
produces both a percentile ranking that is normed to the US sample. The maximum score on the
test is 100. The mean score was 53.71, with a SD of 24.58. Brouwers, Van de Vijver, and Van
Hemert (2009) reported that the overall mean across 45 countries of the Raven’s test is 61.88,
although this reflects scores for the standard, easier version of this test. The mean score in this
context (53.71) implies that this population is just about average; however, it is important to
recognize that this version of the test is more advanced than the standard version.
This test is argued to be a good and culturally fair measure of fluid intelligence and has
shown acceptable reliability (Carroll, 1993; Lezak, 1995). Its psychometric properties are
respectable, often ranging from .73 to .89 (e.g., Abdel-Khalek, 2005). Deary, Penke, and Johnson
(2010) claimed that this measurement tool is “often regarded as a good marker of the general
factor of intelligence” (p. 201). Similarly, Nisbett et al. (2012) noted that Raven’s Progressive
Matrices are often considered the best available measure of fluid intelligence.
National culture. The individual’s national culture was determined by consulting
Hofstede’s cultural insights webpage (http://geert-hofstede.com/national-culture.html), which
lists the collectivism-individualism rating for more than 70 countries. Each individual was
assigned the collectivism/individualism value of the country in which they work. Values range
34
from 1 to 100, with higher scores indicating higher individualism. For example, the United States
of America is extremely individualistic, with a score of 91, while Venezuela is collectivistic with
a score of 12. The mean overall score was 74.97, with a SD of 27.04,
Job Performance. Job Performance was measured using a 20-item measure. The items used
in this measure were custom-developed to capture effective job performance for leaders at this
organization. For example, dimensions such as taking initiative and being proactive are seen as
instrumental to effective job performance at this company, and are thus captured by this scale.
The participant’s manager provided a rating from 1-5, ranging from strongly disagree to strongly
agree, on a variety of items. Some example items include “this individual has a special talent for
dealing with people,” “is comfortable with change,” “has expressed a clear interest in
advancement within this company,” “seeks opportunities to work on new projects,” “is willing to
take a stand on complex issues,” “clearly demonstrates commitment to seeing the organization
succeed,” “has established a robust network of colleagues within and outside of this company,”
and “takes the initiative to solve work problems.” A full listing of items is provided in the
appendix.
A factor analysis was conducted to study the dimensionality of the performance measure.
Principal components factor analysis with varimax rotation and Kaiser normalization (J. Kim &
Mueller, 1978) produced four factors with Eigenvalues greater than 1, together accounting for
62.7% of the variance. Cronbach’s alpha for this measure is .93, suggesting very good internal
consistency.
Past research has measured leader performance using a variety of methods, including ratings
from followers. For example, Lewis (2000) wrote a custom 5-item leadership effectiveness scale
related to communication, likability, ability as a supervisor, and ability to do a good job. The
35
current study’s scale has related but expanded items, tapping a variety of dimensions, including
innovation, initiative, ambition, flexibility, willingness to take charge, and ethics.
Although Hogan et al. (1994) argued that leader performance should be measured in terms of
team, group, or organizational effectiveness, assessments of leadership effectiveness are
typically provided by the leader’s supervisor, peer, or subordinate. While these ratings are
subjective evaluations of effectiveness, there is evidence that ratings of leader performance are
related to objective measures of performance for the team (Hogan et al., 1994), providing
support for this type of assessment (Judge et al., 2002). Furthermore, as outlined by Kaiser,
Hogan, and Craig (2008), superior ratings of leader performance are one of the most common
measures of leader effectiveness. Ratings from superiors tend to capture factors such as
achievement orientation (e.g., Hooijberg & Choi, 2000), consistent with the present study.
Objective Success. Annual salary was determined using the organization’s records. The
individual’s salary at the time of their assessment was used in the current analysis. International
currencies were converted to US values so as to facilitate cross-nation comparisons. Consistent
with past research dealing with income data (e.g., Sutin, Costa, Meich, & Eaton, 2009), the
natural log of income was used to normalize the distribution and make results more interpretable.
The correlation between raw and transformed income is .92. The mean (raw) salary was
$118,158.93, with a SD of $35,243.91.
To determine rate of promotions, each individual’s career moves (both promotions and
demotions) during their tenure at this company were tracked (for a maximum of 7 years).
Promotions were coded as the positive value of the difference between their previous role to their
subsequent role (e.g., a promotion from a Level 8 to a Level 10 was coded as “2”), whereas
demotions were coded as the negative value of the difference between their previous role to their
36
subsequent role (e.g., a demotion from an Level 10 to a Level 8 was coded as “-2”). These values
were added and divided by their tenure up to 7 years. Both promotions and demotions were
considered so as to allow for the observation of career moves in either direction. That is,
considering both directions allows for a more dynamic (rather than static) examination of the
direction in which traits influence career moves. It also provides a more accurate representation
of one’s career mobility (e.g., an employee who has experienced one promotion should not be
assigned the same value as one who has experienced one promotion and one demotion). Sixty-
two percent of individuals experienced at least one promotion, with a 2.25 level increase on
average, 36%of individuals experienced no change in level, and 2% of individuals experienced
only demotions, with a 1.10 level decrease on average. Six percent of individuals experienced
both promotions and demotions during this time frame. Average rate of promotion was .32, with
a SD of 17. The measure of rate of promotions correlated at .76 with pure promotions (i.e., a
pure measure of the number of promotions one has received over the last 7 years, based on
organizational records).
Control variables. Although research examining career outcomes typically controls for
demographics variables such as age (Waldman & Avolio, 1986), gender (Bowen, Swim, &
Jacobs, 2000), education (Li, Liang, & Crant, 2010), and tenure (Treadway et al., 2007), the
current study only uses age as a control variable. Age was controlled due to the inflated
relationship between average rate of promotion and salary These variables are negatively
correlated (r = -.11, p <.05), which may be due to the fact that those who are younger are in the
earlier stages of their career, and thus making smaller salaries, but being promoted more
frequently. As suspected, when age is controlled, the relationship between average rate of
promotion and salary reduces substantially (β = -.05 p < .05).
37
Based on the arguments by Atinc, Simmering, and Kroll (2012), control variables are
often misspecified and used inappropriately in organizational research. In the current study, there
seemed to be no reason to account for demographic variables beyond age especially because the
variance attributable to those variables may in fact be meaningful.
Analyses
Because data in this sample represent individuals that are grouped by common managers,
in common functions, and in common countries, it is subject to nesting effects. That is, part of
the variance in the outcomes could be attributable to these grouping variables (i.e., country,
function, and manager). All hypotheses were focused on individual-level relationships. Thus, I
sought to examine (and remove) the extent to which the nesting of individuals within high-order
collectives (i.e., manager, function, country) may have exerted downward cross-level effects.
To determine precisely how much variance is attributable to these factors, I calculated
ICC values. ICC(1) is the proportion of variance in individual responses that is explained by unit
membership. The following values were calculated by running a GLM (General Linear Model)
procedure with these grouping variables, where 𝐼𝐶𝐶 = 𝜏00
𝜏00+𝑀𝑆𝑒 and 𝜏00 =
𝑀𝑆𝑏−𝑀𝑆𝑒
𝑘.
Twenty-three percent of the variance in leadership effectiveness could be attributed to the
nesting of leaders within managers (ICC 1 = .23, MSb = .30, MSe = .20, k = 1.43, p < .05),
virtually nothing due to function (ICC 1 = .00, MSb = .39, MSe = .26, k = 31.9, p < .10), and 4%
due to nesting within countries (ICC 1= .04, MSb = .37, MSe = .26, k = 15.9, p < .10). For average
rate of promotion, the ICC (1) value was negative (-.20), (MSb = .17, MSe = .18, k = 1.43, p >
.05), signifying no nesting effect within managers. Similarly, no nesting effect was detected by
function (ICC 1= .00, MSb = .21, MSe = .17, k = 31.9, p > .05) or country (ICC 1= .00, MSb = .20,
MSe = .17, k = 15.9, p > .05). In terms of salary, 50% of the variance could be attributable to
38
nesting within managers (ICC 1= .50, MSb = .03, MSe = .01, k = 1.43, p < .00), virtually nothing
due to nesting within function (ICC 1= .00, MSb = .04, MSe = .02, k = 31.9, p < .00), and 33%
due to nesting within country (ICC 1= .33, MSb = .15, MSe = .02, k = 15.9, p < .00). These values
are depicted in Table1.
-------------------------------
Insert Table 1 about here
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In sum, the ICCs indicated that non-trivial variance in the dependent variables could be
attributed to nesting due to manager and country for two of the three outcome measures.
Consequently, I opted to examine the pooled within-groups relationships obtained after first
centering all variables about manager and country means. Given that there were multiple
grouping variables (i.e., manager and country), it was necessary to take into account all sources
of higher-order variance when centering. Doing so eliminates any possibility that the predictor
could explain variance in the DV that resides between groups.
Mediation was examined with the bootstrapping method using a macro offered by
Preacher and Hayes (2008). Bootstrapping is a method that is widely advocated by researchers to
test indirect effects (Preacher, Rucker, & Hayes, 2007). To test the indirect effect after
accounting for the moderators (i.e., cognitive ability, national culture), the macro developed by
Preacher et al. (2007) was used. This tool tests the significance of the indirect effect at different
levels of the moderator. All analyses were run with age as the covariate. All effect sizes reported
here are in unstandardized form.
Regarding outliers, suggestions were taken from Aguinis, Gottfredson, and Joo (2013).
Given that outliers can severely influence the interpretation of results, these authors advocate for
a thorough examination of outliers and a deliberation of how to deal with them. Based on their
recommendations, a box plot was created for every substantive variable in this study to examine
39
the presence of outliers. As described below, the data were subject to only a handful of minor
outliers (minor outliers are defined as values that exceed 1.5 times the interquartile range, and
major outliers exceed 3 times the interquartile range). Indeed, there were only 4 cases of mild
outliers values for extraversion, 5 mild outliers for agreeableness, 0 mild outliers for cognitive
ability, 7 mild outliers for job performance, 8 mild outliers for average rate of progression, 11
mild outliers and 1 extreme outlier for salary, and 13 mild outliers for national culture. Given the
minimal evidence for outliers, almost all of which are minor, in the presence of over 600 cases,
outliers are unlikely to yield a meaningful influence on the resulting pattern of results.
40
RESULTS
Table 2 reports means, SDs, and correlations for all variables of interest in this study.
These correlations are pooled within-groups correlations obtained after removing the nesting
effects of manager and function. As seen in the correlation table, extraversion positively
predicted job performance (r = .14, p < .00) but was negatively related to salary (r = -.11, p <
.05). Agreeableness did not predict any of the outcomes. Also, job performance positively
predicted salary (r = .16), but was unrelated to any other predictor or outcome.
-------------------------------
Insert Table 2 about here
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Hypothesis 1 stated that job performance mediates the relationship between extraversion
and objective indicators of success (salary and average rate of promotion). This hypothesis
received partial support; it was supported for salary as the outcome (Indirect Effect = .004, p <
.05) but not for average rate of promotion as the outcome (Indirect Effect = .002 p > .05). When
the average rate of promotion variable was replaced by pure promotion, this hypothesis was
supported such that extraversion leads to higher performance, ultimately enhancing promotions
(Indirect Effect = .018, p < .05). Interestingly, there is evidence of inconsistent mediation
(Blalock, 1969), wherein the main effect between extraversion and salary is slightly negative;
however, through extraversion’s positive relationship with job performance, the overall
relationship is positive. Results are illustrated in Table 3.
-------------------------------
Insert Table 3 about here
-------------------------------
Hypothesis 2 stated that job performance mediates the relationship between
agreeableness and objective indicators of success (salary and average rate of promotion). This
41
hypothesis was not supported for either outcome variable (Indirect Effect = - .000, p > .05).
Results are illustrated in Table 4.
-------------------------------
Insert Table 4 about here
-------------------------------
Hypothesis 3 stated that the negative indirect relationship between agreeableness and
objective career success via job performance is moderated by cognitive ability. This hypothesis
was not supported for either outcome variable; for salary, Indirect Effect = .003 at 1 SD above
the mean, .004 at 1 SD below the mean, and for average rate of promotion, Indirect Effect = .001
at 1 SD above the mean, .002 at 1 SD below the mean. Results are illustrated in Table 5.
-------------------------------
Insert Table 5 about here
-------------------------------
Hypothesis 4 stated that the positive indirect relationship between extraversion and
objective career success via job performance is moderated by cognitive ability. This hypothesis
was not supported for either outcome variable; for salary, Indirect Effect = .001 at 1 SD above
the mean, -.001 at 1 SD below the mean, and for average rate of promotion, Indirect Effect =
.000 at 1 SD above the mean, -.001 at 1 SD below the mean. Results are illustrated in Table 6.
-------------------------------
Insert Table 6 about here
-------------------------------
Hypothesis 5 stated that the positive indirect relationship between extraversion and
objective career success via job performance is moderated by agreeableness. This hypothesis was
not supported for either outcome; for salary, Conditional Indirect Effect = .005 at 1 SD above the
mean and .004 at 1 SD below the mean, and for average rate of promotion, Conditional Indirect
Effect = .002 at 1 SD above and below the mean. Results are illustrated in Table 7.
42
-------------------------------
Insert Table 7 about here
-------------------------------
Hypothesis 6 stated that a three-way interaction will occur between extraversion,
agreeableness, and cognitive ability to predict each of the outcomes. A significant interaction
term was detected for each outcome; β = .004, ΔR2 = .02, p < .05 for job performance, β = -.003,
ΔR2 = .02, p < .05 for promotions, β = .001, ΔR2 = .01, p < .05 for salary. Upon inspecting the
shapes of the interactions (presented below in Figure 2, Figure 3, and Figure 4), it is clear that,
consistent with expectations, highly agreeable, intelligent, and extraverted individuals are
perceived as more effective performers, progress quicker, and earn higher salaries. Results are
illustrated in Table 8.
-------------------------------
Insert Table 8 about here
-------------------------------
-------------------------------
Insert Figure 2 about here
-------------------------------
-------------------------------
Insert Figure 3 about here
-------------------------------
-------------------------------
Insert Figure 4 about here
-------------------------------
Hypothesis 7 stated that the positive indirect relationship between extraversion and
objective career success via job performance is moderated by national culture. This hypothesis
was not supported for promotion (Conditional Indirect Effect = .002 at 1 SD above the mean,
.001 at 1 SD below the mean), but was supported for salary (Conditional Indirect Effect = .005 at
1 SD above the mean, .003 at 1 SD below the mean mean). A significant interaction was detected
for salary (β = -.001, ΔR2 = .01, p < .05). Contrary to predictions, the shape of the interaction
(Figure 5, below) reveals that extraversion enhances salaries slightly in collectivistic societies,
but not in individualistic societies. The significant indirect effect suggests that extraversion’s
43
positive effect on salary in collectivistic societies is due to enhanced leadership effectiveness.
Results are illustrated in Table 9.
-------------------------------
Insert Table 9 about here
-------------------------------
-------------------------------
Insert Figure 5 about here
-------------------------------
Hypothesis 8 stated that the negative indirect relationship between agreeableness and
objective career success via leadership effectiveness is moderated by national culture. This
hypothesis was not supported for either outcome variable; for salary, Conditional Indirect Effect
= .001 at 1 SD above the mean, -.001 at 1 SD below the mean, for average rate of promotion,
Conditional Indirect Effect = -.000 at 1 SD above the mean, = .001 at 1 SD below the mean.
Results are illustrated in Table 10.
-------------------------------
Insert Table 10 about here
-------------------------------
All hypotheses testing average rate of promotion were also tested replaced by the pure
promotions variable. This does not change any of the results, except where noted above for
Hypothesis 1.
Exploratory Results
In exploratory fashion, I tested whether demographic variables impacted relationships. In
total, I tested 14 interactive effects between personality, cognitive ability, gender, and age with
each of the outcomes (salary, promotion, performance). Given that hypotheses are traditionally
tested with α = .05, a Bonferroni correction was applied to test each of the 14 relationships at α =
.05
14 = .004.
44
A significant interaction term was detected between extraversion and gender for job
performance (β = -.114, ΔR2 = .02, p < .004). Results are presented in Table 11 and the
interaction is depicted in Figure 6. As illustrated below, female extraverted leaders are perceived
as more effective than male extraverted leaders. For introverts however, males and females are
rated very similarly, with males faring only slightly better.
-------------------------------
Insert Table 11 about here
-------------------------------
-------------------------------
Insert Figure 6 about here
-------------------------------
I also checked whether the personality factors interacted with cognitive ability to yield
career outcomes. Findings suggest that agreeableness interacts with cognitive ability (β = -.001,
ΔR2 = .01, p < .05) to determine salary, as reported in Table 12. However, this interaction is no
longer significant when the Bonferroni correction is applied (p > .004). Figure 7 illustrates
however that this is not in the anticipated direction. That is, cognitive ability strengthens the
negative relationship between agreeableness and salary.
-------------------------------
Insert Table 12 about here
-------------------------------
-------------------------------
Insert Figure 7 about here
-------------------------------
No other combinations produced significant effects with the Bonferroni correction
applied. Without the correction applied, significant effects emerged between extraversion and
age predicting job performance (β = -.005, ΔR2 = .01, p < .05) and salary (β = .002, ΔR2 = .01, p
< .05). However, the resulting graph did not produce an interpretable relationship (i.e., two
nearly overlapping slopes). Similarly, a significant effect was found between agreeableness and
age ((β = .007, ΔR2 = .03, p < .05), but once again, an interpretable pattern was not detected.
45
Summary
Collectively, these results illustrate that after eliminating nesting effects and controlling
for age, extraverted individuals, or those who pursue the getting ahead motive, experience higher
salaries because they are perceived as more agile leaders. Other than this finding, personality on
its own did not have any predictive potency in this organization. Even when qualified by
cognitive ability, neither extraversion nor agreeableness predicted outcomes, with one notable
exception. Agreeableness and cognitive ability interacted to predict salary, but in a negative
direction. That is, leaders who are agreeable and intelligent earn smaller salaries, which is a
seemingly anomalous finding. Shedding light on these results, however, is the finding that while
any one of these characteristics (i.e., extraversion, agreeableness, cognitive ability), individually
or in combinations of two, do not positively predict success, those who are high on all three are
perceived as better leaders, experience greater promotions, and earn higher salaries. Moreover,
extraversion interacted with gender to predict job performance, with female extraverts being
perceived as more effective than male extraverts. Finally, national culture (i.e.,
collectivism/individualism) interacted with extraversion to yield salary, which is explained by
leadership effectiveness.
46
DISCUSSION
Summary
This study had several primary objectives. Firstly, it introduces socioanalytic theory to
the leadership literature by examining whether cognitively skilled individuals who pursue the
motives of getting along and getting ahead are perceived as better leaders and likewise
experience greater career success. Additionally, this study examined whether general mental
ability has the potency to exert a similar enhancing effect as social skill to the relationship
between motives and career outcomes. This comes in response to Blickle et al.’s (2011) claim
that cognitive ability should be considered as a viable moderating influence in the proposed
relationships of socioanalytic theory. Recent research revealing that emotional intelligence is a
factor of general mental ability implies that such an effect can be expected (MacCann et al.,
2014). Second, it offers job performance as a mechanism that explains the interactive effect
between motives and career outcomes. This answers a call made by Sun and Van Emmerik
(2014) suggesting that such research is necessary to understand why personality and ability
explain career success. Third, it provides a test of this model in a multinational context using a
business sample. Relatedly, the current research espouses Muchinsky and Monahan’s (1987)
person-environment congruence framework to examine whether a match between personal
motives and broader national values yield more favorable outcomes for the individual. Finally, it
employs several measures of external career success criterion variables.
Thus, the current study hypothesized that cognitive ability will facilitate the relationship
between the motives of getting along and getting ahead (proxied by the traits of agreeableness
and extraversion, consistent with past research; e.g. Digman, 1997) and career outcomes.
47
Moreover, consistency between motives and the values of the broader national culture were
predicted to also facilitate one’s career success.
To establish basic relationships, this study examined the predictive utility of personality
against career success outcomes. This study revealed that extraversion works through job
performance to positively impact salary; that is, extraverts tend to earn higher salaries because
they are perceived as better performers. A positive effect between extraversion and salary has
indeed been confirmed in previous research (e.g., Gelissen & de Graaf, 2006; Seibert & Kraimer,
2001). Extraverts have been described as ambitious and reward-seeking in past literature (e.g.
Gelissen & de Graaf, 2006; Ashton, Lee, & Paunonen, 2002); thus, they may be more inclined to
seek higher status positions that offer higher status and salary. Additionally, it has been revealed
that extraverts tend to experience higher salaries because they are status-striving (Barrick et al.,
2002). The current research complements those findings by suggesting that their success may
also be due to their agility at leading others.
It was surprising that extraversion did not predict average rate of promotion, given that
past research supports the notion that an extravert’s ambitious and excitement-seeking nature
may compel them to enhance their career and pursue new challenges (Gelissen & de Graaf,
2006; Seibert & Kraimer, 2001). However, when the average rate of promotion variable was
replaced by pure promotions, a mediation effect was detected such that extraversion leads to
performance, ultimately enhancing promotions. This suggests that extraverts may receive greater
promotions overall, but not necessarily at a quicker rate.
Relatedly, exploratory analyses revealed that extraversion facilitated job performance for
females but not for males. This finding is in contrast to a long line of research on Eagly’s social-
role theory (1987), suggesting that women who assume agentic qualities are typically punished
48
in the workplace. Indeed, research has consistently shown that women incur costs when they
employ an impression management strategy that violates their communal image. For instance,
while performing favors for the sake of reciprocity was a positive predictor of job performance
for men, it was a negative predictor for women. More specifically, if men did favors for their
supervisors, they were rewarded with higher salaries, and the reverse was true for women
(Dreher, Dougherty, & Whitely, 1989). In the same vein, Bolino and Turnley (2003)
demonstrated that intimidation was linked to positive performance evaluation for men, but not
for women. Finally, self-promotion, when employed by a female, has been linked to lower
hireability ratings in a lab study (Rudman, 1998). However, the current finding reveals that
perhaps women have to exert more effort by illustrating ambition, sociability, and dominance in
order to be perceived as an agile leader. In the absence of these qualities, perhaps females may
not be perceived as effectively as men. Similarly, past research has suggested that successful
women implement an even amount of masculine- and feminine-typed impression management
tactics in order to simultaneously fulfill their gender role and their occupational role (Guadagno
& Cialdini, 2007).
Agreeableness’s null relationship with the workplace outcomes was also somewhat
surprising, given that past research has shown this trait’s negative effect on extrinsic career
success (Judge, Higgins, Thoresen, & Barrick, 1999). However, not all past research has
supported this effect. For example, Gelissen and de Graaf (2006) reported no negative effects
between this trait and external career success. Recent research by Sutin et al. (2009) showed that,
while agreeableness was negatively related to lower annual income, this effect washed out when
demographic variables were controlled.
49
Overall, while main effects were expected between personality and career outcomes, the
null findings in general are not inconsistent with past research. Indeed, personality’s predictive
utility, especially traits such as extraversion and agreeableness, which are more context specific
(as opposed to conscientiousness, which is more universal), have been called into question in
past research. In fact, meta-analytic techniques typically report wide credibility intervals
associated with these traits’ relationship with career outcomes, suggesting the presence of
moderators. This is precisely where socioanalytic theory helps elucidate the relationships.
With regards to socioanalytic theory, this study predicted that cognitive ability would
enhance the relationships between personality and success outcomes. Surprisingly, cognitive
ability exerted no interactive effects with extraversion to yield leadership or success outcomes.
This may be explained by the fact that an extraverted intelligent individual may create the profile
of one who is too dominant and assertive to be awarded external markers of success. Thus, while
either individual difference on its own may predict success, the combination of the two may not
necessarily result in a successful individual, presumably due to the resultant “harsh” profile.
Indeed, Blickle et al. (2008) rationalized that a profile of an individual who is high on both
conscientiousness (used as a proxy for “getting ahead”) and political skill may hurt perceived job
performance because the individual may be perceived as trying too hard to get ahead and not
enough to get along, and a similar effect may be occurring here. Alternatively, the current
findings can be explained in light of related research revealing that overconfident individuals
(akin to extraverts who are low in cognitive ability) are awarded higher social status – they are
able to behave in ways that make them appear competent to others, regardless of their actual
ability (Anderson, Brion, Moore, & Kennedy, 2012).
50
Even more surprisingly, agreeableness did interact with cognitive ability but in the
opposite direction than expected. That is, intelligence made an agreeable individual even less
successful in terms of salary. While the theory states that social skill would facilitate this
relationship, the current study illustrates that cognitive ability reverses this effect. Taken together
with the previous null finding regarding agreeableness and salary, the overall implication is that
agreeableness on its own does not influence salary, but in the presence of cognitive ability, it
imposes a negative effect. Given that past research illustrates a positive relationship between
cognitive ability and salary (e.g., Boudreau, Boswell, Judge, & Bretz, 1999) and a negative
relationship between agreeableness and salary, it may be that the combination of these two
characteristics wash out, or in the current case, result in a slightly negative effect. It should also
be noted that, surprisingly, cognitive ability exerted a negative effect on salary in this sample.
Thus, these findings related to cognitive ability and agreeableness may be uniquely characteristic
of the current sample.
The three-way interactions between extraversion, agreeableness, and cognitive ability to
yield outcomes enlighten the findings overall. These findings suggest that individuals who are
high on all three characteristics fare best in terms of job performance, career promotions, and
salary, and individuals who are low all three characteristics fare worst. Thus, it seems that
possessing any one, or even two, of these traits is not enough to be successful – it takes all three
to receive promotions, perceived as an effective leader, and earn a higher salary.
The next set of findings revolves around whether cultural values influence one’s success
in motive pursuit. Notably, extraversion interacted with national culture to predict salary. The
interaction shape suggests that extraversion does not impact salary in individualistic societies,
but promotes success in collectivistic societies. Moreover, a conditional indirect effect was
51
detected, suggested that extraverts are perceived as better leaders in collectivistic societies. These
findings suggest that extraversion is much more valued in collectivistic societies than predicted.
This may be because extraversion is also associated with more sociability, which is actually
characteristic of collectivistic societies. Moreover, because this is a sample of leaders, an
extraverted persona may be especially necessarily in a collectivistic societies, where individual
may be reticent to take charge. Thus, it may be particularly important for someone to have the
dominance to step up and lead. Also related to national culture, it should be noted that, as
suspected above, national culture may be too distal of a factor to exert a meaningful effect on
individual-level relationships. It may be that more proximal factors, such as organizational or
unit culture, should be in line with personality to facilitate leadership success.
An interesting observation from the findings thus far is that contrary to what might be
expected, females who behave in a dominant manner are more successful (in terms of
leadership), despite the violation of gender norms, just as individuals who behave in a dominant
manner are more successful (in terms of salary) in collectivistic societies, despite the violation of
societal norms. The common link across these findings is that both of them illustrate success for
individuals who seemingly violate norms, underscoring that challenging assumptions,
stereotypes, and norms is a prerequisite for leader success.
It is notable that almost no conditional indirect effects were found between personality
and career outcomes. That is, leadership effectiveness did not mediate (i.e., explain) the
moderation between personality and workplace outcomes for almost any outcome, as was
predicted. This suggests that leadership effectiveness may not be the mechanism responsible
between personality and cognitive ability to explain career success, except for salary. It may be
another individual difference factor, such as status, that exerts a mediating effect. For example, it
52
is plausible that agreeableness coupled with cognitive ability does not necessarily produce higher
performance ratings that result in higher salaries, but rather that that profile elicits more esteem
and respect from colleagues, which results in greater rewards. Thus, the underlying mechanism
may be status, authority, or respect.
Limitations and Future Research
Before the implications of the current study’s findings are discussed, a few strengths,
limitations and future research directions should be noted. The current research study boasts
several strengths over previous research. Notably, this study had an international sample from a
Fortune 50 company. Relatedly, the current study employed multisource data methods – that is,
personality was collected from the individual, leadership effectiveness ratings from their
manager, and success criteria from the organization. This is particularly important given that
while past research examining career success primarily uses self-report data (i.e., self-report
promotions and salary; Sutin et al., 2009), the current study used organizational records to
determine these key criteria.
Having said that, the current research should be considered in light of several limitations.
Firstly, the current set of findings only apply to this organizational setting. Future research
should likewise expand and replicate the current findings to examine whether they are consistent
in other companies in other industries. It may be for example that industries that require more
frequent interpersonal interaction might benefit extraverts more (e.g., Barrick & Mount, 1991),
therefore uncovering a potential effect.
A few interesting relationships emerged from the data which should be noted. Namely,
extraversion and cognitive ability are negatively related to individualism whereas agreeableness
53
is positively related. There is no obvious explanation for these findings, and one potential
interpretation is that they are spurious.
It should also be noted that the inferences drawn from this study are limited because of its
susceptibility to non-response bias. That is, while a variety of employees were invited to
participate, with ranges in geographic locations, functions, and performance histories, it is likely
that low-performing employees did not have the interest to participate. Thus, a full range of
performers was not truly captured and it cannot be ruled out whether participants and non-
participants substantively differed.
Moreover, the null findings may also be due to the self-report nature of the personality
measures. As stated in previous research reporting null findings between personality and career
outcomes, future research would benefit from employing other data sources to tap personality,
including ratings by other sources and perhaps behavioral observations (Gelissen & de Graaf,
2006; Bouchard, Lussier, & Sabourin, 1999).
The current study also considered the individualism/collectivism dimension of Hofstede’s
(1980) cultural dimensions, with limited success in predicting outcomes. The mean level of this
dimension was just about 75, indicating a heavy skew towards individualism which may
obfuscate any effects related to collectivism. Future studies should aim to conduct research in
more balanced settings (i.e., representing both individualistic and collectivistic cultures).
Relatedly, other cultural dimensions may also be considered. For example, the
masculinity/femininity dimension seems particularly germane, as masculine cultures may value
more dominant, assertive, and agentic behaviors, whereas feminine cultures may value more
passive, compliant, and communal behaviors.
54
Additionally, future researchers should seek to obtain more comprehensive measures of
the variables in this study. For example, the promotion variable was limited to the last seven
years. Relatedly, while several success criteria were included in the model, there are several
additional ones that could be considered, such as ratings of potential, percentage of yearly bonus,
and job attitudes. Also related to measurement, the current study measured national culture (a
broad cultural variable) at the individual-level, which may explain the null findings. Future
research should employ hierarchical methods to determine whether a cross-level effect between
culture and individual-level relationships is occurring.
Moreover, the current study operationalized the motives of getting ahead and getting
along in terms of extraversion and agreeableness, respectively. There are two considerations to
be made here. One is that these traits do not directly measure the motives of getting along and
getting ahead. Thus, Blickle et al. (2011) advised that actual work motives should be measured;
they used Super’s (1970) Work Value Inventory to confirm relationships consistent with the
socioanalytical model. Nonetheless, using personality as a proxy for motives is regular practice
within this domain (e.g., Mount, Barrick, & Strauss, 1999; Witt & Ferris, 2003). Future
researchers should aim to break this paradigm and consider actual work values and motives to
more cleanly tap the constructs of socioanalytic theory. The second consideration is that broad
level factors were examined, rather than facet-level traits. As Barrick and Mount (1991)
suggested, facet-level traits offer more nuanced and specific information about an individual’s
personality beyond the five broader factors. Indeed, past researchers have advocated for the use
of facet-level traits in personality research (Murphy & Dziewecynsky, 2005).
Future research should also examine how different personality types select into and
succeed in occupations that reward their personalities, as suggested by past researchers (Gelissen
55
& de Graaf, 2006; Silver & Spilerman, 1990). The implication here is that measures of success
should expand beyond performance, salary, and promotions and include degree of fit or match of
individuals to occupations and careers which fulfill their needs and favor their personality, as
these outcomes are also important (Roe, 1957; Holland, 1973).
Relatedly, future research should consider variables beyond cognitive ability (tested in
the current study) and social skill (tested in past research) as exerting a moderating influence
between personality and career success. Related factors should also be considered, including
emotional intelligence and social intelligence. Broader contextual features, such as psychological
safety and organizational culture, should also be examined to test whether matches between
motives and personality with broader features produce more favorable outcomes for the
individual.
The current study also employed a cross-sectional design, implying that causality cannot
necessarily be inferred. For example, we cannot deduce with certainty that an extraverted
persona causes a higher salary. While personality is generally static, there is some evidence that
job characteristics influence personality (Kohn & Schooler, 1978; 1982). Despite this, previous
work by Robins, Fraley, Roberts, and Trtzesniewski (2001), Judge et al. (1999), and Costa and
McCrae (1988) suggest that personality predominantly predicts career outcomes. Furthermore,
there is also a genetic influence on personality traits (McCrae, Jang, Livesley, & Angelieter,
2001), further corroborating that personality impacts outcomes.
Empirical Contributions
The current study tested two theoretical models, notably socioanalytic theory and person-
environment congruence, with limited supported. Specifically, it was found that no one
characteristic or combination of two characteristics was predictive of success; however, the
56
presence of all three characteristics facilitated success in terms of leadership effectiveness,
salary, and promotions. That is, those who are extraverted, agreeable, and intelligent are
perceived as better performers, promoted more frequently, and earn higher salaries. It may be
that a combination of agreeableness, extroversion, and intelligence creates a profile of an
effective leader. On the other hand, the combination of just extraversion and cognitive ability, in
the absence of agreeableness, may elicit overall ambivalence. That is, the leader is likely
dominant and assertive, perhaps eliciting a negative emotion such as intimidation, as well as
superiorly intelligent, eliciting a positive emotion such as reverence. These polar emotions may
result in a wash out effect, and thus, the overall judgment of the individual is neither favorable or
unfavorable. This speculation may explain the null findings related to extraversion in this study.
Moreover, the current research examined personality’s predictive utility relative to
broader measures of job success, including subjective measures of leadership effectiveness and
objective measures of salary and rate of career progress. Researchers have noted the importance
of parsing apart the different components of career success (Ng et al., 2005; Jaskolka et al., 1985;
Judge et al., 1995; Poole et al., 1993). As stated earlier, salary and promotion for example have a
very modest correlation (Ng et al., 2005), and thus, should be considered separately. In the
current study, extraversion was related to salary but not promotions indicating that these extrinsic
rewards may not always move in the same direction.
Practical Implications
The findings of the current study carry practical implications. Specifically, this study
helps practitioners understand the degree to which personality is predictive of success at work.
Sorcher & Brant (2002) argued that the selection of leaders should be made on the basis of a
variety of factors, including personality. The current study agrees with this argument and finds
57
that “it takes three” to be a good leader – that is, individuals are perceived more favorably in
terms of leadership abilities, are promoted more, and receive higher salaries, when they possess a
combination of agreeableness, extroversion, and intelligence. This finding suggests that when an
individual strikes a healthy balance between dominance and assertiveness and compliance and
kindness, they achieve highest performance potential. Thus, agreeable individuals should be
mindful of being too complacent and kind, as this trait only predicts success when it is qualified
by cognitive ability. Moreover, an extraverted personality should be tempered by a cooperative
persona. Finally, while cognitive ability cannot be trained, a more specific competency, such as
political skill, can (Leary, 1995).
Results also suggested that extraversion exerted a negative main effect on salary, but a
positive indirect effect through leadership effectiveness. This finding suggests that if an
extraverted individual is not being perceived as an effective performer, they should not expect to
earn a higher income. This finding underscores that extraversion benefits an individual when it is
used appropriately to lead others.
Relatedly, the finding that extraversion facilitates success for females but not males may
be useful to women leaders. Female extraverted leaders should continue employing their
trademark dominant, status-striving personas to drive personal and organizational success. On
the other hand, introverted females may want to adopt a few of these strategies so as to
experience similar success.
From the organization’s perspective, these findings also have implications for using
personality measures in personnel testing. The organization should be conscious that personality
on its own has limited predictive potency. Therefore, a single trait should not be expected to
58
produce an effective leader. Rather, it is the trifecta of intelligence, agreeableness, and
extraversion that promotes leadership success.
59
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APPENDIX A: Figures
Extraversion
Agreeableness
Leadership
Effectiveness
Rate of Promotion
Salary
Cognitive Ability
National Culture
Figure 1: Cognitive Ability and National Culture as moderating influences on the mediated relationship between personality and
career success.
82
Figure 2
Extraversion predicting Job Performance
NOTE: The dependent variable on the y-axis is mean-centered so values are shown above and below zero.
-1.00
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Predictor -1 SD Predictor +1 SD
Low Agreeableness, HighCognitive Ability
Low Agreeableness, LowCognitive Ability
High Agreeableness,High Cognitive Ability
High Agreeableness, LowCognitive Ability
83
Figure 3
Extraversion predicting Salary
3.00
3.50
4.00
4.50
5.00
Predictor -1 SD Predictor +1 SD
LowAgreeableness,High CognitiveAbilityLowAgreeableness,Low CognitiveAbilityHighAgreeableness,High CognitiveAbilityHighAgreeableness,Low CognitiveAbility
84
Figure 4
Extraversion predicting Average Rate of Promotion
1.00
2.00
3.00
4.00
5.00
6.00
7.00
Predictor -1 SD Predictor +1 SD
Low Agreeableness,High CognitiveAbility
Low Agreeableness,Low Cognitive Ability
High Agreeableness,High CognitiveAbility
High Agreeableness,Low Cognitive Ability
85
Figure 5
Extraversion and National Culture predicting Salary
4.95
5.00
5.05
5.10
5.15
5.20
5.25
5.30
5.35
Low Extraversion High Extraversion
Sa
lary
Collectivism
Individualism
86
Figure 6
Extraversion and Gender predicting Job Performance
2.30
2.35
2.40
2.45
2.50
2.55
2.60
2.65
Low Extraversion High Extraversion
Jo
b P
erfo
rma
nce
Female
Male
87
Figure 7
Agreeableness and Cognitive Ability predicting Salary
NOTE: the y-axis (representing salary) metric has been reset due to mean-centering.
5.20
5.25
5.30
5.35
5.40
5.45
5.50
Low Agreeableness High Agreeableness
Sa
lary Low Cognitive
Ability
High Cognitive
Ability
88
APPENDIX B: Tables
Table 1
ICC Values
Job Performance Salary Average Rate of Promotion
Manager Function Country Manager Function Country Manager Function Country
MSb .295 .394 .371 .030 .042 .152 .167 .210 .202
MSe .204 .264 .261 .006 .022 .015 .183 .171 .170
τ00 .06* .00† .01† .01** .00* .01** -.01 .00 .00
ICC .23 .00 .04 .50 .00 .33 .00 .00 .00
As demonstrated above, there is non-trivial variance due to nesting by Manager and Country for Leadership Effectiveness and Salary.
89
Table 2
Pooled Within-Group Correlations and Descriptive Statistics
Variables M SD 1 2 3 4 5 6 7 8
1. Age 43.87 8.39 1
2. Gender .62 .49 .14** 1
3. Agreeableness 5.28 1.23 .03 -.13** 1
4. Extraversion 5.23 1.25 .07† -.12** .23** 1
5. Cognitive Ability 53.71 24.58 .14** -.02 -.17** .03 1
6. Collectivism/Individualism 74.97 27.04 -.27** .03 .14** -.22** -.46** 1
7. Job Performance 5.59 1.12 -.08† .-.08* -.02 .14** .06 .03 1
8. Average Rate of Promotion .32 .41 -.10* -.02 .05 -.03 -.05 .17** .04 1
9. Salary 118,158 25,243 -.06 .04 .03 -.11** -.18** .42** .16** -.11*
N= 607
*p < .05, **p<.01, †p<.10
F = 0, M = 1
Note: Collectivism/Individualism ranges from 0-100, with lower scores representing Collectivistic cultures.
While raw mean and SD of salary is reported above, the log of salary was used for all analyses (including reported correlations above)
in order to make data more interpretable.
90
Table 3 (Hypothesis 1)
Model Mediator
Job Performance Outcome
Salary Indirect Effect Ext. on Salary
Outcome
Avg. Rate of Prom. Indirect Effect
Ext. on Avg. Rate of Prom.
Effect R2 Effect R2 Effect Effect R2 Effect
Model 1
Constant -3.546**
Age -.003*
Extraversion .058** .028**
Model 2
Constant -4.889** -.122
Age -.001 -.003*
Extraversion -.019** -.010
Job Perf. .063** .045** .004* .029 .012* .002
Indirect Effect of Extraversion on Salary and Average Rate of Promotion through Job Performance
N = 607
*p < .05, **p < .00
Note: Regarding data in all tables, variables have been centered around Manager and Country means in order to eliminate nesting
effects. Additionally, the log of salary was used for all analyses.
Abbreviations are as follows: Job Perf. is “Job Performance,” Ext. is “Extraversion,” and Avg. Rate of Prom. is “Average Rate of
Promotion.”
91
Table 4 (Hypothesis 2)
Model Mediator
Job Performance Outcome
Salary Indirect Effect Agr. on Salary
Outcome
Avg. Rate of Prom. Indirect Effect
Agr. on Avg. Rate of Prom.
Effect R2 Effect R2 Effect Effect R2 Effect
Model 1
Constant -3.904**
Age -.002†
Agreeableness -.008 .007
Model 2
Constant -4.771** .021
Age -.001 -.003*
Agreeableness .006 .018
Job Perf. .056** .029** -.000 .026 .014* -.000
Indirect Effect of Agreeableness on Salary and Average Rate of Promotion through Job Performance
N = 607
*p < .05, **p < .00, † < .10
Abbreviations are as follows: Job Perf. is “Job Performance,” Agr. is “Agreeableness,” and Avg. Rate of Prom. is “Average Rate of
Promotion.”
92
Table 5 (Hypothesis 3)
Model Mediator
Job Perf. Outcome
Salary Conditional Indirect Effect
Ext. on Salary Outcome
Ext. Rate of Prom. Conditional Indirect
Effect Ext. on
Avg. Rate of Prom.
Effect R2 Effect R2 Effect Effect R2 Effect
Model 1
Constant -3.711**
Age -.004*
Extraversion .009
Cog Ability -.003
Ext X Cog Ab -.001 .035**
Model 2
Constant -4.889** -.122
Age -.001 -.003*
Extraversion -.019** -.010
Job Perf. .063** .045** .003 at 1 SD above mean
.004 at 1 SD below mean
.029 .012† .001 at 1 SD above mean
.002 at 1 SD below mean
Conditional Indirect Effect of Extraversion on Salary and Average Rate of Promotion through Job Performance
N = 607
*p < .05, **p < .00, † <. 10
93
Abbreviations are as follows: Job Perf. is “Job Performance,” Ext. is “Extraversion,” Avg. Rate of Prom. is “Average Rate of
Promotion”, and Cog Ab is “Cognitive Ability”
94
Table 6 (Hypothesis 4)
Model Mediator
Job Perf. Outcome
Salary Conditional Indirect Effect
Agr. on Salary Outcome
Avg. Rate of
Prom.
Conditional Indirect
Effect Agr. on
Avg. Rate of Prom.
Effect R2 Effect R2 Effect Effect R2 Effect
Model 1
Constant -3.540**
Age -.003
Agreeableness .045
Cog Ability .006
Agr X Cog Ab .001 .014†
Model 2
Constant -4.771** .021
Age -.001 -.003*
Agreeableness .006 .018
Job Perf. .056** .029** .001 at 1 SD above mean
-.001 at t SD below mean
.026 .014* .000 at 1 SD above mean
-.001 at 1 SD below mean
Conditional Indirect Effect of Agreeableness on Salary and Average Rate of Promotion through Job Performance
N = 607
*p < .05, **p < .00, † <. 10
95
Abbreviations are as follows: Job Perf. is “Job Performance,” Agr. is “Agreeableness,” Avg. Rate of Prom. is “Average Rate of
Promotion” and Cog Ability is “Cognitive Ability.”
96
Table 7 (Hypothesis 5)
Model Mediator
Job Perf. Outcome
Salary Conditional
Indirect Effect Ext. on Salary
Outcome
Avg. Rate of Prom. Conditional Indirect Effect Ext. on Avg. Rate of Prom.
Effect R2 Effect R2 B Effect R2 Effect
Model 1
Constant -3.304**
Age -.003*
Extraversion .125
Agreeableness .039
Ext. X Agr. .012 .032**
Model 2
Constant -4.879** -.122
Age -.001 -.003*
Extraversion -.019** -.010
Job Perf. .063** .045** .005 at 1 SD above
.004 at 1 SD below
.029 .012† .002 at 1 SD above mean
.002 at 1 SD below mean
Indirect Effect of Agreeableness and Extraversion on Salary and Average Rate of Promotion through Job Performance
N = 607
*p < .05, **p < .00, † <. 10
97
Abbreviations are as follows: Job Perf. is “Job Performance,” Ext. is “Extraversion,” Avg. Rate of Prom. is “Average Rate of
Promotion,” and Agr is “Agreeableness.”
98
Table 8 (Hypothesis 6)
Model Outcome
Job Perf. Outcome
Salary
Outcome
Avg. Rate of Prom.
B R2 ΔR2 B R2 ΔR2 B R2 ΔR2
Model 1
Constant -3.286** -5.375** .577
Age -.003* .000 -.003*
Extraversion .050 -.026 .063
Agreeableness .086 -.034 .156†
Cog. Ab. .002 -.005 .007
Ext. X Agr. .008 -.001 .013
Ext. X Cog. Ab. -.001 -.000 .000
Agr. X Cog. Ab. .001 .04** -.001* .05** .001† .02†
Model 2
Constant 1.832 -4.090** -3.875*
Age -.003* .000 -.003*
Extraversion 1.031** .220** -.789*
Agreeableness 1.035** .205† -.670*
99
Cog. Ab. .104** .021† -.082*
Ext. X Agr. .189** .044* -.144*
Ext. X Cog. Ab. .019** .005* -.017*
Agr. X Cog. Ab. .020** .004* -.015*
Ext. X Agr. X Cog. Ab. .004** .06** .02** .001* .06* .01** -.003** .04** .02**
Interactive Effect of Agreeableness, Extraversion, and Cognitive Ability on Job Performance, Salary and Average Rate of Promotion
N = 607
*p < .05, **p < .00, † <. 10
Abbreviations are as follows: Job Perf. is “Job Performance,” Ext. is “Extraversion,” Agr is “Agreeableness,” Cog. Ab. Is “Cognitive
Ability,” and Avg. Rate of Prom. is “Average Rate of Promotion.”
100
Table 9 (Hypothesis 7)
Model Mediator
Job Perf. Outcome
Salary Conditional Indirect
Effect Ext. on
Salary
Outcome
Avg. Rate of
Prom.
Conditional Indirect Effect Ext. on Avg. Rate of Prom.
Effect R2 Effect R2 Effect Effect R2 Effect
Model 1
Constant -3.220**
Age -.003†
Extraversion .114*
Coll./Ind. .004
Ext. X Coll./Ind. .001 .03**
Model 2
Constant -4.879** -.1222
Age -.001 -.003*
Extraversion -.019** -.010
Job Perf. .063** .04** .005 at 1 SD above*
.003 at 1 SD below*
.029 .01† .002 at 1 SD above mean
.001 at 1 SD below mean
Conditional Indirect Effect of Extraversion and National Culture on Salary and Average Rate of Promotion through Job Performance
N = 607
*p < .05, **p < .00, † <. 10
101
Abbreviations are as follows: Job Perf. is “Job Performance,” Ext. is “Extraversion,” Coll./Ind. is “Collectivism/Individualism”, and
Avg. Rate of Prom. is “Average Rate of Promotion.”
102
Table 10 (Hypothesis 8)
Model Mediator
Job Perf. Outcome
Salary Conditional Indirect
Effect Agr. on
Salary
Outcome
Avg. Rate of
Prom.
Conditional Indirect Effect Agr. on Avg. Rate of Prom.
Effect R2 Effect R2 Effect Effect R2 Effect
Model 1
Constant -3.580**
Age -.003†
Agreeableness .054
Coll./Ind. .004
Agr. X Coll./Ind. .001 .03**
Model 2
Constant -4.771** .021
Age -.001 -.003*
Agreeableness .006 .018
Job Perf. .056** .03** .001 at 1 SD above
-.001 at 1 SD below
.026 .01* -.000 at 1 SD above mean
-.001 at 1 SD below mean
Conditional Indirect Effect of Agreeableness and National Culture on Salary and Average Rate of Promotion through Leadership
Effectiveness
N = 607
*p < .05, **p < .00, † <. 10
103
Abbreviations are as follows: Job Perf. is “Job Performance,” Agr. is “Agreeableness,” Coll./Ind. is “Collectivism/Individualism,” and
Avg. Rate of Prom. is “Average Rate of Promotion.”
104
Table 11 (Exploratory A)
Model Outcome
Job Performance
B R2 ΔR2
Model 1
Constant -3.184**
Age -.003
Gender -.621
Extraversion .128**
Extraversion X Gender -.114* .04** .02**
Interaction of age and gender to determine Job Performance
N = 607
*p < .05, **p < .00, † <. 10
105
Table 12 (Exploratory B)
Model Outcome
Salary
B R2 ΔR2
Model 1
Constant -5.268
Age -.000
Agreeableness -.033*
Cognitive Ability -.005*
Agreeableness X Cognitive Ability -.001* .04** .01**
Interaction of age and gender to determine Salary
N = 607
*p < .05, **p < .00, † <. 10
106
APPENDIX C: Additional Materials
Breakdown of Population
Individualistic Cultures Collectivistic Cultures
M F M F
Function
IT 20 12 3 0
Commercial 1 2 0 1
Communications 0 0 1 0
Finance 0 0 21 14
Franchise 1 1 4 1
Global Procurement 4 4 0 3
General Management 7 1 1 1
Human Resources 5 14 4 8
Legal 2 2 1 1
Marketing 17 23 18 9
Procurement 0 0 0 1
Research & Development 8 8 7 5
Sales 154 79 4 19
Supply Chain 37 14 3 18
Insights 0 1 0 0
MEM 0 1 0 0
Quality Assurance 0 1 0 0
Agreeableness Range 1.83 – 8.11 2.00 – 9.17 2.50 – 8.33 2.67 – 7.00
Extraversion Range 1.56 – 8.83 2.00 – 8.11 3.22 – 8.67 1.33 – 7.56
107
Job Performance Items
These items were written to capture leadership job performance as defined by this specific
organization. That is, effective leaders at this company possess the following attributes.
Which performance level best describes the employee’s performance, as you have observed it on
this job dimension:
1. Motivation / Drive / Work Ethic: Pushes him/herself beyond what others do, seek out
challenges, works hard, is a self-started, does not need supervision
2. Career Ambition: Wants to get ahead, does what is necessary to advance his/her career
(within professional and ethical boundaries)
3. Achievement Orientation: Takes initiative and ownership complete work, aims for strong
results, does whatever is necessary to get it done right (including taking reasonable risks)
4. Openness: Is comfortable with change, looks for diverse experiences
5. Learning: Looks for learning opportunities, asks for feedback, applies learning to other
areas
This employee:
6. Has a special talent for dealing with people.
7. Is open to new ideas and approaches to business issues.
8. Is comfortable with change.
9. Has conveyed to me a clear and targeted career trajectory.
10. Had expressed a clear interest in advancement within this company.
11. Displays flexibility and creativity in his/her thinking and problem solving.
12. Seeks opportunities to work on new projects.
13. Is willing to take a stand on complex issues.
14. Can be depended on to tell the truth regardless of circumstances.
15. Takes personal as well as business risks.
16. Clearly demonstrates commitment to seeing the organization succeed.
17. Has established a robust network of colleagues within and outside of this company.
18. Persists in overcoming obstacles to complete important tasks.
19. Makes innovative suggestions to improve our team, function, or business.
20. Takes the initiative to solve work problems.
DANIEL KUYUMCU
EDUCATION
Pennsylvania State University, University Park, PA Doctor of Philosophy, Industrial/Organizational Psychology, 2015 Master of Science, Industrial/Organizational Psychology, 2013
8/2011-8/2015
The College of New Jersey, Ewing, NJ Bachelor of Arts, Industrial/Organizational Psychology, May, 2011 Double Minor in Marketing and French GPA: 3.74 cumulative/3.76 in major Honors: Cum Laude, National Honor Society in Psychology, Dean’s List
8/2007-5/2011
PUBLICATIONS & MANUSCRIPTS
Church, A., Kuyumcu, D., & Rotolo, C. (In Press). Survey Feedback: Driving Change through Organizational Surveys. Oxford Bibliographies. Castille, C.M., Kuyumcu, D., & Bennett, R.J. (Manuscript in Preparation). Prevailing to their Peers’ Detriment: Organizational Constrains Activate Coworker-Directed Machiavellian Undermining. Kuyumcu, D., & Dahling, J. J. (2014). Constraints for some, opportunities for others? Interactive and
indirect effects of Machiavellianism and organizational constraints on task performance ratings. Journal of Business and Psychology. 29:301-310.
Dahling, J.J., Kuyumcu, D., & Librizzi, E. (2012). Machiavellianism, unethical behavior, and well-being in
organizational life. R.A. Giacalone and M.D. Promislo (Eds.), Handbook of unethical workplace behavior: Implications for well-being. Armonk, NY: M.E. Sharpe, Inc.
CONFERENCE PRESENTATIONS
Kuyumcu, D. & Grandey, A.G. Does psychological safety buffer or exacerbate Machiavellian undermining?. Presented at 2014 Society for Industrial and Organizational Psychology Conference, Honolulu, HI.
Castille, C. M., Kuyumcu, D., & Bennett, R.J. Prevailing to their peers’ detriment: A study in
Machiavellian undermining. Presented at 2014 Society for Industrial and Organizational Psychology Conference, Honolulu, HI.
Ramsey, M.A., Castille, C.M., Dullaghan, R., Kuyumcu, D., Carr, A.E., Lam, A., Smoak V.J., & Tuller, M.
Engineering internships to enhance the reputation of the field. Panel discussion to be held at 2014 Society for Industrial and Organizational Psychology Conference, Honolulu, HI.
Kuyumcu, D. & Dahling, J.J. Interactive effects of Machiavellianism and organizational constraints on task performance. Presented at 2013 Society for Industrial and Organizational Psychology Conference, Houston, TX.