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CHAPTER 1 INTRODUCTION The online service has played a big role in this era of IT as it can expand one business to another by implementing online transaction via the internet. Business entrepreneurs saw this as an opportunity to be above the competition and having an advantage at their side. Many company had develop their own web site in order to gain a competitive advantage. Beside that, a web ba sed system also gives many advantages for the internal use. It can help company to handle lots of data. Zen Hotel look this advantage and decided to create their own web based system. PROBLEM STATEMENT The manual system keeps all the booking information in a paper based system. It difficult when staff to update an information. Besides if a customer wants to make a reservation, a customer needs to call the hotel staff to make a reservation. This company also h ad a  problem to advertise their business, so for conclusion a web based system is the best solution of these problems. PROJECT OBJECTIVE 1. Se ll ing pro duc t vi a onl ine 2. Expand my mar ket t o wor ldwi de 3. Custo mers easil y ma ke tr ansact ion fr om my web site 4. Reduce s pace, ti me a nd c ost PROJECT SCOPE 1. system that pro vide cust ome r booki ng onli ne. 2. syst em that can check t he avai labil ity of the sel ected r oom ty pe and dat e. 3. Provi de syst em that admin can vie w, edit , remove boo king and ro om info rmati on. 4. Provi de a repor t to hi gher ma nagemen t as par t of Man agemen t Infor mati on Support. 5. Pro vide a sys tem th at con sis t err or handli ng. 6. Pro vide onli ne p ayment method.

It System Report

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CHAPTER 1

INTRODUCTION

The online service has played a big role in this era of IT as it can expand one business to

another by implementing online transaction via the internet. Business entrepreneurs saw

this as an opportunity to be above the competition and having an advantage at their side.

Many company had develop their own web site in order to gain a competitive advantage.Beside that, a web based system also gives many advantages for the internal use. It can

help company to handle lots of data. Zen Hotel look this advantage and decided to create

their own web based system.

PROBLEM STATEMENT

The manual system keeps all the booking information in a paper based system. It difficult

when staff to update an information. Besides if a customer wants to make a reservation, acustomer needs to call the hotel staff to make a reservation. This company also had a

 problem to advertise their business, so for conclusion a web based system is the best

solution of these problems.

PROJECT OBJECTIVE

1. Selling product via online

2. Expand my market to worldwide3. Customers easily make transaction from my website4. Reduce space, time and cost

PROJECT SCOPE

1. system that provide customer booking online.2. system that can check the availability of the selected room type and date.

3. Provide system that admin can view, edit, remove booking and room information.

4. Provide a report to higher management as part of Management Information

Support.5. Provide a system that consist error handling.

6. Provide online payment method.

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CHAPTER 2

LITERATURE REVIEW

COMPANY BACKGROUND

 Name : Zen Hotel Sdn. Bhd.

Address : T3S No.12 Jalan Kuala Kedah,06600 Alor Star KedahService : Room reservation and service

Tel no : 604-9668935

CASE STUDY

Zen Hotel Sdn Bhd is new budget hotel operate in Alor Star Kedah. Nodaway, thiscompany operates based on traditional system that conducts a reservation by telephone

and books. Now, according to the growth of customers many problems had occurred:-The problems is :-

1. Customer may don’t get complete information about what they want to reserve2. The time of transaction is limited.

3. Difficult to handle book and file in office

4. Company worker hard to find data in large amount of books and files.

5. Difficult to update a data

In order to solve this problem we had decided to built a website to advertise and alsocan be functional as online booking system to provide customer make a reservation viaonline. This system also must be able to view, update and delete that booking

information. In additional to make this system more functional, this system is able to

change the price upload a room picture.

COMPARISON WITH OTHER WEB SITE

For the most of Hotel Website, they provide user to make a reservation via online. This

ZEN hotel website also had been developing similar to the others but this website provide

user to check to availability of the room on the specific date. For an example, a localhotel website http://www.mutiarahotel.com/ don’t provide this function. The advantage

of using this function is it can reduce the amount of rejected booking request. Customers

are advised to check the availability first before fill the booking form.

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CHAPTER 3

SYSTEM DEVELOPMENT AND DESIGN

DATA AND PROCESS MODELLING

There are tools and technique used for designing. These tools and techniques are:Context Diagram

1. Data Flow Diagram

2. Data Dictionary3. Entity Relationship Diagram

DATA DICTIONARY

TABLE CUSTOMER 

TABLE BOOKING

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TABLE ROOM

EMPLOYEE

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PAYMENT

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ENTITY RELATIONSHIP DIAGRAM

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SOFTWARE FOR SYSTEM DEVELOPMENT

In developing the system, suitable software need to be choose and use to make

sure the system will achieve the target performance. The software is used:

1) Window XP Professional Edition

This window is the platform where this system is developed. The capabilities andfunctions of the platform determine the feasibility of the system development.

2) Macromedia Dream weaver MX 2004

This software is used to write, edit and update the coding of the programming language.At the same time, it used to create the modules for the system.

3) Adobe Photoshop CS 2

I use this adobe Photoshop software to edit all images that I use in my website. By usingthis software, I easily to crop, resize, setting color contrast and so on.

Easy PHP ( Database)

Many programmer are using this easy php to develop database because this software is

 bundle and easy to be use for beginner. Easy php contains:

1) MySql

MySql is the database that is widely used in the development of a dynamic system. Itis used to keep all the data, which are used in the system.

2) phpMyadmin

 phpMyadmin is useful for the administration to create, update or deleted Mysql databases

that is created.

2) Apache HTTP Server 

Used to preview and test code as it being developed.

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CHAPTER 4

SYSTEM IMPLEMENTATION AND TESTING

INTRODUCTION

The purpose of implementation is to build a properly working system( website) by

replacing the manual system. The system will convert all data in manual system into

digital, finalize data system and user documentation. During implementation and testing phase, many things must be considered before the system can fully functional. The main

elements that have been considered are system and the links.

INSTALLATION AND TESTING

Installation and testing are the stages where I had to determine where to install andtesting the system. I developed and tested program individually. From the evaluation,

several elements have been identified that meet the standard:

1. Visualize quality2. Help Guide

3. Affordable

4. Feedback 

Installation

Installation is the process of moving the current information to a new one. The approach

an organization decides to use will depend on the scope and complexity of the change

associated with the new system and the organization’s risk version. The task in thischapter completed the implementation phase of System Development Life Cycle (SDLC)

and is performed for every system. The end product of the system implementation phase

is fully operational information system that meet design specification and user 

requirement.

Testing

Regardless of how the system is developed, system testing has the following major 

objectives:Perform a final test of all programs

Demonstrate that users can interact with the system successfully

Verify that all system components are integrated properly and that actual processingsituation will be handled correctly.

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Add data to the system.

CHAPTER 5

CONCLUSION

DEVELOPMENT CONSTRAINTS

Development constraints are problems that occur in the development of the project.

There are:

Limited Resource

Since this is first website that I developed, there is not much resource I can find becausemost of other website is more complex and not freeware. So I need to use my own idea

and imagination to build and design this system.

Lack of the experience

To develop a website we need more experience in php. We also not much experience in

 php. So we take time to learn it from our friend. Since there is lack of experience, moreresearched need to be done. If there is more experience in developing PHP related

system, this website should be done in a better way.

Database Conflict

Because lack of experience in developing database and limited resource, I have a

difficulties to relate the data like link the website with the database when we use theeasyphp software. An error occurs when any link clicked.

SYSTEM ADVANTAGES AND DISADVANTAGES

To make our system to view well, I state the advantage and disadvantage of this website.

Advantage

1. It has large database to store information

2. The customer can do the reservation anytime3. Customer can check the room availability.

4. Admin can view, edit, update and delete the booking information.

5. Admin can change the price of the room6. Admin can upload a picture of the room

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7. Admin can view report of the booking had booked.

Disadvantage

1. The customer must has the internet to do reservation2. The system cannot use if blackout

3. The customer must know how to use a computer.

4. The system need to update once per 6 months.

CONCLUSION

The development of the website is very challenging due to the constraints and the output

achieved. The advantage of the website must be maintained and the weakness needs to be

improved in the future. In the order to achieve the satisfactions of customer, some method

should be study continuously and when the projects done it mean that project is successto achieve the customer need. The use of this website it can help our company add more

customer do the reservation with our company, beside that with this system it can makeour staff work with good and not do more mistake with their job. This system too can

make the customer has interest to do the reservation because the customer can read the

information simultaneously see the interesting place. The use this system too can help in producing better work performance, effectiveness and efficiencies of a business.

OVERVIEW OF THE SYSTEM:

Main page

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User can check the room availability

If the room is full user can recheck the availability on another dated.

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If available, user will directed to the booking form.

After fill the booking form, user need to enter payment method

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Admin Login

View all the booking detail and also contain search button.

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View booking detail and edit or delete the information.

Page that change room price and upload a room picture.

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Report for total booking for this year.