IT Services Catalogue€¦ · OUR SERVICES MANAGED IT SERVICES Tailored packages for Better, faster and cheaper IT support CYBER SECURITY SERVICES Protect your business online with

CCS2000 Ltd, 6 Brewery Close,Barker Business Park, Melmerby,Ripon, HG4 5NL 01765 606700

ITServices Catalogue

Providing Complete Computer Support Servicesacross the United Kingdom

ABOUT US

www.ccs2000.co.uk +44 (0)1765 606700CCS2000 Ltd, 6 Brewery Close,Barker Business Park, Melmerby,Ripon, HG4 5NL 01765 606700

CCS 2000CCS 2000 (CCS=Complete Computer Services) are a Computer and IT Support provider whohave been successfully providing computer, website and IT support services across the UK forover 25 years.

CCS 2000 is built on repeat business and personal recommendations and so customersatisfaction is key to our ethos. Our clients range from small and medium size organisations upto large multinational businesses.

We pride ourselves on rapid response and our friendly, professional, highly qualified engineersare trained to understand your needs and deliver sound advice and the right solution first time.

Our 2015 merger with Fresh Mango Technologies in the Caribbean expanded our resources,providing an additional team of technicians in different time zones to bolster our UK IT supportteam. As well as providing a broader spectrum of technical expertise, this also allows us to provideextended remote support hours.

We have offices in Ripon (North Yorkshire), Reading, Vilnius (Lithuania) and the British VirginIslands, with servers and equipment available in even more locations (including the U.S. andJersey).

We have also created strategic partnerships with Microsoft, Dell, Hewlett Packard and manymore, ensuring we provide our customers the best value for money possible.

If it’s IT related we are IT…!

Get a Grip on IT with Complete Computer Support from CCS 2000

OUR SERVICES

MANAGEDIT

SERVICES

Tailored packages for Better, faster and

cheaper IT support

CYBERSECURITYSERVICES

Protect your businessonline with our Full IT

Security Suite

WEBSITESSEO and

CONTENT

Let CCS build yourwebsite and ensure

you rank in Google too!

SERVERSand

NETWORKS

Design, supply, installationand ongoing support of

your IT systems

DESKTOPSLAPTOPS

PERIPHERALS

New or refurbishedcomputer equipmenttailored to your needs

BACKUP andDISASTERRECOVERY

Proven backup &disaster recovery systems,

local and cloud based,

CLOUD EMAIL

Office when and whereyou need it

Office 365 is built foryour business

CLOUD PHONE

Reduce Phone Bills,Increase Flexibility andBridge Offices with our Cloud Phone Systems


MANAGED IT SERVICES

IT Support Tailoredto your Company

CCS 2000 provides a comprehensive set of IT Support Services and support plans to cater forcustomers of all sizes and requirements.

If you don’t have any in-house IT or computersupport, then look no further! CCS 2000 will be yourgo-to IT support provider, and at a fraction of thecost of full-time staff.

Each of our plans can be customized to provide aperfect fit with your business. Choose from:

Retainer Support Plan A fixed amount of support hours per month with aguaranteed response time

MSP Support PlanUnlimited Support, guaranteed response time withour Managed Services Provision (MSP) plan

If you’re not sure which plan works best for you, contact us and we’ll be pleased to guide youaccording to your requirements.

CCS 2000 customers benefit from improved efficiency thanks to our proactive IT systemmanagement, allowing you to be more productive and to focus on your business.

ResponsiveGuaranteed Response Timesensure your business will stayproductive and up and running

ReliableOver 25 years in business andcontinuing to grow and developour capabilities

24/7 Support RequestsLog a fault with our online Ticket system anytime to be sure of arapid response

ExpertiseExperienced, qualified team oftechnicians - many heads are betterthan one - if you have an IT problem we willl have seen it andsolved it before!


CYBER SECURITY

Comprehensive Cyber SuiteWith hackers developing more and moresophisticated attack tools & techniques, it’snever been more critical to ensure your data isnot only backed up but safe and secure.

CCS provides security hardening services fornetworks, remote users, websites andapplications and much more.

Our cyber security services can be conductedremotely or on site, offering the client flexibility.Our packages are affordable and effective forsmall and medium sized enterprises, as well asmulti-national businesses.`

Cyber OneCyber One is a good first step for businessesto getting some basics of IT security in place.With this foundation established, additionalcyber security services can be provided,knowing they are built on a solid foundation.

Continuous Protective Monitoring& AlertingCombat the cyber threat in real time with Continuous Protective Monitoring (CPM). CPMprovides active security monitoring of your ITsystems, analyses how they are used andassesses any security incidents as they ariseon a 24/7 basis.

Intelligence AssessmentCyber intelligence assessments are designedto detect threats outside your normal workingenvironment. Using state-of-the art analytics,we provide a comprehensive analysis of:

->The potential source of an attack-> Methods used by the attackers-> Potential impact on your business.

We assist you in applying remedies accordingly.


Cyber Hygiene TrainingResearch suggests that 80% of cyber eventscan be mitigated through training staff – at alllevels in an organisation – in cyber hygiene.

*within SIOC operating hours

Tailored Cyber ServicesTailored to your requirements, these range froma single application test to far-reaching testswhere no vulnerability information is providedand every system and network is in-scope.

WEBSITES and SEO

WEBSITE DESIGN SERVICES

Mobile FriendlyWe design all client websites to be mobile-friendly (The technical term is “ResponsiveDesign“) as standard. Search-engine giant Google actually penalises the rankings ofwebsites that aren’t mobile friendly.

We know that having the right website is crucial for your business. That’s why our website designservices team doesn’t just provide website solutions – they provide business solutions. We ensureyour website delivers the maximum benefit to your company.

We continuously evaluate and adapt to new technologies, allowing you to achieve the most fromthe ever-changing online landscape.

Search Engine OptimisationHaving made the investment in your websiteit’s essential that the content is updatedregularly for a fresh and appealing look to visitors.

It’s also essential that people can find it…

That’s where search engine optimisation (SEO)comes in - boosting the rankings of your websitepages in Google and other search engines toappear as high up as possible.

Search Engine Optimisation ensures that eachpage on your website ranks as highly as it can for specific key words and phrases. You canmaximise your potential of being “found” onGoogle by optimising each page on yourwebsite.

We can help with these critical aspects of yourwebsite performance.


How we workWe engage with our website clients from theoutset – in fact during the quotation phase.We work with you at every step of the way toensure we deliver the website you imagine inyour “mind’s eye”! Typically our clients require: -> Standard “Brochure websites -> Interactive website -> Online shopping websites -> Databases or “Apps”

CCS2000 can, does and has built all of these website types for clients in all industry sectors.

SERVERS ANDNETWORKS


SERVERS, NETWORKS AND INFRASTRUCTUREFirst-class IT servers, networks and infrastructure architecture are critical for fast, flexible andreliable network operations. It impacts everything on your network, from day-to-day computeroperations through to printing and phone systems and even your IT security.

Thanks to our in-house technician expertise, CCS 2000 will help you plan and deploy your ITnetworks. This can be in either existing or new buildings – we can provide advice, support andperform the network installation work. We can also recommend, supply, install and maintainbusiness servers.

Our Approach to Network Infrastructure Design & Implementation

We conduct a professional analysis, design and implementation for our client’s network andcable infrastructure requirements. Our aim is to provide clients with a network that is stable,secure and built-to-last as new services and applications are added.

Business Servers

As your business grows, so does the need to share files and documents.In fact it becomes a necessity. That’s where a business server comesto the fore. CCS 2000 are experts in business servers, and proud tobe partners with Dell and Hewlett Packard in the UK.

We can help you choose the best server for your business, then supply,install, deploy and maintain it on your behalf.

E-LEARNING

www.csa.limited +44 (0)1452 886982Cyber Security Associates LtdUnit 11, Wheatstone Court, Waterwells Business Park,Gloucester. GL2 2AQ

COMPUTER SUPPLY


BUSINESS COMPUTER SUPPLYWhen you purchase any IT product from CCS 2000 you’re in safe hands. Experiencedtechnicians combine with a customer-friendly and can-do attitude to ensure your IT requirementsare managed seamlessly.

We can demonstrate an extensive portfolio of projects together with testimonials from our manysatisfied customers.

Desktop and Laptop PCs

As an authorised Dell and HP reseller, CCS 2000 stock, supply and install all models of computers, laptops, desktop PCs and servers.

Dell Servers

Dell PowerEdge servers maximize operational effectiveness and optimize flexibility at any scale.Focused on accelerated performance, enhanced automation and simplified management.

The Dell PowerEdge line-up of servers can help you experience worry-free computing.

HP Servers

Intelligent HPE ProLiant servers give you the freedom to reimagine the server and start thinkingin terms of computers for your business. No matter what your company size, there is an HPEProLiant server that is just right to help you meet increasing user and customer demands—evenwhen time, money and technology resources are stretched thin.

We can recommend the best computer for your budget and requirements. We often havespecial offers too – join our newsletter list to be sure you receive them!

BACKUP & DISASTERRECOVERY

It isn’t a matter of ‘If’ your IT system will fail...It’s a matter of ‘When’. At which time your next question will be “How do I get my data back ifmy computer has a problem/fails/is lost”?

Computer hardware fails just like any other manufactured item, with the notable difference thatyour life or business is probably on your computer or server.

So backing up your computer is essential, and our cloud backup service ‘Neovault’ makes itincredibly simple. Neovault isn’t just online file-storage – when you backup your IT systems toNeovault they are effectively replicated on our secure Cloud Servers. Why is this important?

Well, if your IT server or computer(s) fail, we can have you back up and running with minimaldelay and disruption to your business – your complete system (not just files) is backed up tothe Cloud. So it is a Disaster Recovery system, as well as a Cloud Backup solution. In fact, it’sa proven Disaster Recovery system, as demonstrated for businesses who were using Neovaultwhen they were hit by Hurricane Irma in the British Virgin Islands in September 2017.

What’s more, thanks to CCS’s competitive pricing, Neovault is an affordable cloud backupservice for small, medium or large businesses alike. Individuals can also protect their sensitiveor valued data with Neovault at a reasonable price.

Neovault is simple to install and operate, with an intuitive web-based interface. You can choosewhat data to backup, when to back it up and how often.

Slow internet connection? No problem! Once your initial setup has completed, Neovault dailybackups analyse those files that have changed in the previous 24 hours and only upload those.This means that even with a slow connection, file backups can complete without any problemson a daily basis.


CLOUD EMAIL

Microsoft Office 365 - Office when and where you need itMicrosoft Office 365 email and other products is becoming a worldwide standard. It’s the Office you know, plus tools to help you and your team work better together, so you canget more done — anytime, anywhere. As Microsoft partners, CCS 2000 are rolling out Office 365to clients across the country.

Your go-to Office—anywhere

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set ofproductivity tools. Office applications —always the latest versions—let you create, edit, andshare from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.

Tools for the professional

Brand your business-class email address with your company name to build name recognition,and market your business with customized marketing materials that are easy to create.Connect better with customers and colleagues with a range of communication tools, from emailand IM to social networking and video conferencing.

Tools for teamwork

With 1 TB of storage per user, you’ll have plenty of space for all your files. Plus, because yourfiles are stored online, you can share with people in or outside your company, from whereveryou’re working, whenever you need to. And with multi-party HD video, content sharing, sharedcalendars, and team chat, you’ll always be in sync with your team.

Easy setup and management

CCS 2000 can set up your users easily so you can start using the services fast. You can contactour support team from anywhere to manage all your services.


CLOUD TELEPHONE


Reduce Phone Bills, Increase Flexibility and Bridge Officeswith Cloud Phone SystemsWhat are Cloud Phone Systems?

Cloud Phone Systems (also know as a PBX or Private Branch eXchange) is the term used todescribe private digital phone systems within an organization. Typically a physical piece ofequipment is connected to the phones within the building and programmed to direct calls,voice-mails and even emails.

What is a Cloud PBX?

A cloud based PBX is a virtual replacement for a traditional physical unit that resides on theInternet. Digital phone systems connect to it via the Internet.

What are the Advantages?

The advantages of Cloud phone systems are amazing, including:

-> Minimal Investment – There’s no need to purchase expensive complex equipment, you simply purchase the phones and plug them in.-> Cheap Calls – Discounted call rates for local and international calls-> High-End Features, Budget Price – You get all the phone system features of a high end system-> Multiple Locations, One PBX – You can have phone extensions anywhere with an Internet connection including satellite offices, home offices & temporary locations. -> Simple To Update – No need for phone engineers to visit, give us a call and we can remotely update your call menus, extension, call groups, etc.-> Highly Secure – Phone calls are encrypted as standard, preventing listening in.

Contact CCS 2000 today to find out more about our cloud phone systems.

Contact CCS 2000Today!


CCS2000 Ltd6 Brewery Close, Barker Business ParkMelmerby, Ripon HG4 5NL

+44 (0) 1765 [email protected]

Documents

IT Services Catalogue€¦ · OUR SERVICES MANAGED IT SERVICES Tailored packages for Better, faster and cheaper IT support CYBER SECURITY SERVICES Protect your business online with