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M Umar Ghaffar M Umar Ghaffar +966-597332014 (Jeddah , KSA) /+92 321-6029428(PAK) building” A near Military Hospital Riyadh” [email protected] Career Objectives I am self-motivated, adaptable and responsible person and want to be part of highly determined team. I like to work in team with team members who are highly motivated that provide me professional growth and long term career. To secure a position where I can efficiently contribute my skills and abilities for the growth of the organization and build my professional career Profile Summary 5+ years’ experience engaged with Microsoft and Cisco technologies in top-notch IT & Telecom organizations. Installed and configured Routers & Layer 3 Switches with VLANs. Experience with LOW Current devices Door Access, Bio matric installation, Configuration. Experience with IP Camera installation and configuration. Analysis and planning for IP networks design over the LAN environment. Administrative skills on Microsoft Windows environment. Administrative skills on Network Administration (Cisco: Routers, Switches and firewall, ADSL, GSM). Design, Implement, configure, maintain and manage the Servers and clients. Experienced in Active Directory/DNS/DHCP/GPO/Users, Configuration / Administration. Data backup, and disaster recovery. Hardware/Software installation. Ability to quickly adapt to a dynamic environment and new technology. Energetic team worker, Performs well under pressure. Accountable for Network Resources. Provide technical support with troubleshooting. Strong communication and people skills, both written and verbal. Experience with Cisco 2950, 2960, 2950T, series switches using Cisco Native IOS. Experience on Cisco 2620, 2621, 2811, 2901, 2911, and 7200 series Routers. Experience with configuration of RIPv1, RIPv2, IGRP, EIGRP, OSPF. Computer / I.T. Skills OPERATING SYSTEMS Microsoft Windows Server 2012/2008/2003 Microsoft Windows 7/Vista/XP/2000 Page 1 of 4

IT Network & Desktop Support

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Page 1: IT Network & Desktop Support

M Umar GhaffarM Umar Ghaffar +966-597332014 (Jeddah , KSA) /+92 321-6029428(PAK)

building” A near Military Hospital Riyadh” [email protected]

Career ObjectivesI am self-motivated, adaptable and responsible person and want to be part of highly determined team. I like to work in team with team members who are highly motivated that provide me professional growth and long term career. To secure a position where I can efficiently contribute my skills and abilities for the growth of the organization and build my professional career

Profile Summary• 5+ years’ experience engaged with Microsoft and Cisco technologies in top-notch

IT & Telecom organizations.

• Installed and configured Routers & Layer 3 Switches with VLANs.

• Experience with LOW Current devices Door Access, Bio matric installation,

Configuration.

• Experience with IP Camera installation and configuration.

• Analysis and planning for IP networks design over the LAN environment.

• Administrative skills on Microsoft Windows environment.

• Administrative skills on Network Administration (Cisco: Routers, Switches and firewall,

ADSL, GSM).

• Design, Implement, configure, maintain and manage the Servers and clients.

• Experienced in Active Directory/DNS/DHCP/GPO/Users, Configuration / Administration.

• Data backup, and disaster recovery.

• Hardware/Software installation.

• Ability to quickly adapt to a dynamic environment and new technology.

• Energetic team worker, Performs well under pressure. Accountable for Network

Resources.

• Provide technical support with troubleshooting.

• Strong communication and people skills, both written and verbal.

• Experience with Cisco 2950, 2960, 2950T, series switches using Cisco Native IOS.

• Experience on Cisco 2620, 2621, 2811, 2901, 2911, and 7200 series Routers.

• Experience with configuration of RIPv1, RIPv2, IGRP, EIGRP, OSPF.

Computer / I.T. Skills

OPERATING SYSTEMS Microsoft Windows Server 2012/2008/2003 Microsoft Windows 7/Vista/XP/2000

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SYSTEM ADMINISTRATION Active Directory, DNS, DHCP, TCP/IP PPP, IMAP, SIP, SMTP, POP3 File Server, Print Server, FTP Server Wireless Router

DATABASE Microsoft SQL Server 2000/2005

APPLICATIONS MISC Microsoft Office 2000/2003/2007 Microsoft Outlook / Outlook Express Virtual PC 2004 & 2007 Anti-Virus (NOD32, Symantec, Kaspersky etc

Work History

• March 2015 – Present

Company: Creation Source (Riyadh KSA)

Duties: IT Network O&M Davita Health Care Centre

Responsibilities:

• Davita Health care network O&M• Desktop Support to End user • Network Support to Level 1 • ERP support to end users• Configure switches and routers• Configure IP Telephone• Dialysis machine Installation & configuration• Manage document• Install MaTV & Tuning• Server management• Low Current Devices installation, Configuration.• IP Camera installation and configuration.• Daily reporting of site status to the concern project Manager.

• March 2014 – Jan 2015

Company: ILM College (Jouharabad)

Duties: IT Instructor and Network Administrator

Responsibilities:

• Teach Computer Course to Students.

• Administrate Windows 2003 R2 Server, Domain Server, Implementing Group

Policy, DHCP, DNS, Files Servers, User Quota.

• Maintaining backups of server and users

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• Investigate user problems, identify their source, determine possible solutions,

test and implement solutions.

• To Administrate & maintain LAN comprising 50 Nodes

• Installing, configuring, manage & maintain Domain, Active Directory, File

Server, and Print Server.

• Troubleshoot network, systems and application to identify and correct

malfunctions and other operational difficulties.

• Anti-Virus updating and maintaining reports on regular basis.

• October 2013 – February 2014

Company: Ericsson

Duties: Troubleshooting & Testing of Tower Sites

Responsibilities:

• Testing equipment on site and generate report , log using OMT & Mini link craft

Software.

• Battery testing.

• performs the resource management within the RBS

• Check the interface to the OMT (Operation & Maintenance Terminal) & the

external alarms.

• Installing new cabinets and modules, configuring those new modules and

integrates the upgraded sites which all according to the plan made by the operator.

• April 2011 - January 2013

Company United Insurance Company Sargodha (Pakistan)

Duties: Admin & Network Administrator

Responsibilities:

• Enter manual register system to computer system.• Carry out administrative duties relevant to IT.• Installation and troubleshooting computer hardware and software.

• Installation and configuration (Switch and dialup modem)

• Troubleshooting, resolving network connectivity, operating system.

Academics

BS Computer Sciences 2010 — 2014

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3.04 CGPA out of 4.00

University of Sargodha Sargodha , Pakistan

Intermediate (ICS) 2008 — 2010

1st Division (64%)

Board of intermediate and secondary education Sargodha.

Diploma (DIT)Govt. degree college Bhagtanwala. 2006 — 2007

Matriculation 2004 — 2006

1st Division (60%)

Board of intermediate and secondary education Sargodha.

Certifications

• Cisco Certified Professional Associate (CCNP) • Cisco Certified Network Associate (CCNA R&S)

http://www.ciscocertificates.com/verify.cfm Verification id: 420224169578CPZF

• Microsoft Certified Solution Expert (MCSE)• Diploma in Information Technology (DIT )

Soft Skills

Communication SkillsI’ve got good communication skills blessed with great sense of humour. Being comfortable speaking in front of an audience I can easily facilitate meetings and brain storming sessions. I simply enjoy communicating with others.

Personal

Father’s Name Abdul Ghaffar

Passport Number BJ4186141

Date of Birth 28th Feb 1990

Languages English (High), Urdu (Native), Arabic (Reading)

Marital Status Single

Nationality Pakistani

KSA Driving License Yes (Valid)

Visa Status Company visa (Not Transferable)

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