IT Monograph Guide 2010

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    Catholic University of Mozambique

    Faculty of Tourism Management and Information Technology

    Department of Information Technology

    Monograph Guide

    2010

    Catholic University of Mozambique

    Faculty of Tourism Management and Informaation Technology

    Pemba, Cabo Delgado

    Tel. 00258-27221969

    Fax: 00258-27221720

    [email protected] /[email protected]

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    Table of Contents

    1 INTRODUCTION _______________________________________________________ 3 1.1 Objectives of writing a monograph ___________________________________________ 31.2 Why this handbook? _______________________________________________________ 4

    2 THE ELEMENTS OF YOUR MONOGRAPH ________________________________ 52.1 Title page ________________________________________________________________ 52.2 Declaration of originality of research _________________________________________ 52.3 Table of contents __________________________________________________________ 62.4 List of tables _____________________________________________________________ 62.5 List of figures _____________________________________________________________ 72.6 Acknowledgments _________________________________________________________ 72.7 List of abbreviations (glossary) ______________________________________________ 72.8 Abstract _________________________________________________________________ 82.9 Introductory chapter _____________________________________________________ 102.10 Literature review _______________________________________________________ 102.11 Research Methodology __________________________________________________ 132.12 Data analysis and interpretation __________________________________________ 132.13 Conclusions ___________________________________________________________ 142.14 Reference list (and information about how to refer in your text) ________________ 142.15 Appendices ____________________________________________________________ 16

    2. STAGES IN THE MONOGRAPH PROCESS ______________________________ 173 MONOGRAPH SUBMISSION REQUIREMENTS ___________________________ 20

    3.1 Academic writing ________________________________________________________ 203.2 Lay-out requirements _____________________________________________________ 20

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    1 INTRODUCTION

    The monograph marks the culmination of the students development in research skills.

    Students must devise a research project of their own and conduct the whole process with

    professionalism over a sustained period, to produce conclusions of relevance to the

    technology industry. This is a major academic challenge but allows students to demonstrate

    their capabilities to the fullest.

    The Monograph is a testimony of a students ability to work independently and professionally,

    developing their knowledge and understanding of a chosen aspect of Information

    Technologies. It is an opportunity for students to develop specialist knowledge in an area of

    IT that reflects their own interests and aspirations.

    1.1 Objectives of writing a monograph

    The general objective is to develop a student's initiative and ability to work independently on

    a project of his or her own choice.

    In particular, to develop the students abilities to:

    Identify and define a "problem" area and suitable research questions;

    Select and apply an appropriate methodology;

    Collect and evaluate relevant material;

    Present coherent and structured arguments;

    Exercise critical judgment.

    Students will also be required to:

    Explain how their own findings relate to, build on, or differs from previous work done in

    the field;

    Comment on the practical value of the research and its contribution to knowledge in the

    chosen field of study;

    Comment on problems encountered in conducting the research and present a balanced,

    objective criticism of how these may affect the findings of their own monograph.

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    1.2 Why this handbook?

    Your monograph should be presented in a manner which reflects well on the large amount of

    work that you have put into conducting your research and writing up your findings.

    Your monograph should be word-processed and the final printout should be of high quality.

    Handwritten documents are not acceptable.

    This handbook will help you write your monograph as it gives clear guidelines on which

    elements to include in your monograph.

    The general structure of your monograph should be as follow:

    - title page

    - declaration of originality

    - table of contents

    - list of tables (if applicable)

    - list of figures (if applicable)

    - acknowledgements

    -glossary / list of abbreviations (if applicable)

    - abstract / summary

    - introductory chapter

    - background (literature review)

    - research methodology

    - data analysis and interpretation

    - conclusions

    - reference list

    -appendices (if applicable)

    In chapter 2 of this handbook, each of the above elements will be described.

    Chapter 3 will give you an overview of the contact moments you will have with your

    supervisor as well as the process you have to follow when doing the research.

    In chapter 4, more information will be given about the lay-out and appearance of your

    monograph.

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    2 THE ELEMENTS OF YOUR MONOGRAPH

    In this chapter, you will find all information regarding the content of your monograph.

    2.1 Title page

    The title page includes:

    - the full title of your monograph;

    - your name and previous degrees or qualifications;

    - the name of the university and faculty and the degree for which you are

    submitting the monograph;

    - the month and year of submission.

    Example of the title page:

    The problem of low computer literacy in underdeveloped courtiers

    Esperanca Valerie Mahonie, BA

    A Monograph submitted in partial fulfilment of the requirements of the degree of Licentiate /Bachelors* Information Technology at the Faculty of Tourism management and Information

    Technology of the Catholic University Mozambique

    August 2010

    * choose which one is applicable

    2.2 Declaration of originality of research

    You should include at the front of your monograph that your research is original and has not

    previously been submitted for another academic award. A suggested wording is as follows:

    I certify that the research described in this monograph has not already been submitted for any other

    degree.

    I certify to the best of my knowledge that all sources used and any help received in the preparation of

    this monograph have been acknowledged.

    Signature

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    2.3 Table of contents

    This should clearly indicate the structure of your monograph.

    Make sure the chapters, paragraphs and sub-paragraphs page numbers are correct!!

    Use the automatic way of defining and updating your table of contents instead of doing this

    manually! Doing it automatically is not only much easier, but will also prevent you from

    making mistakes.

    The table of contents should show the chapter titles, paragraphs and subparagraphs in the

    chapter, their page numbers, appendices and other sections of the document in an organised

    and neat way.

    DO NOT use MORE THAN 2 numbers for the subparagraphs. Example:

    Good example

    2.3 Causes of rotten network...15

    2.3.1 Viruses 17

    2.3.2 Intrusions.18

    2.3.3 Denial of Services..18

    DO NOT USE more than 2 subparagraphs as this will confuse the reader and put the

    page numbers in a neat way!!

    Bad example

    2.3. Causes of rotten network .15

    2.3.1.1 Viruses..17

    2.3.1.2 Intrusions.18

    2.4 List of tables

    If you include tables in your monograph, you should summarise all tables used in the list of

    tables at the beginning of your report. This should list in order of appearance! the tables

    number, title and page reference for all tables in your monograph. The numbers and titles of

    the tables in the list of table should correspond with the number and title of the table in your

    report (see example on next page of List of Tables)

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    Table I Computer growth trends 2004 2020.....10

    Table II Hardware and Software requirements for server computers...12

    Table III Number and names of virus detection in DOC workstations ......22

    2.5 List of figures

    This should list in order of appearance the numbers, titles and page references for all

    diagrams, figures etc in your monograph. Number them in one continuous sequence (Figure

    1, Figure 2, etc) through the whole document and the list should correspond to the numbers

    and titles that appear as headings with the figures themselves.

    2.6 Acknowledgments

    Acknowledge here the participation of all individuals and organisations that have helped you

    with your research (for example: the persons who were filling in your questionnaires or the

    organisations who were participants in your interviews / observations).

    Also indicate the kind of assistance received, for example the supervision of your research,

    cooperation with data collection, advice on data analysis or help with editing, translating or

    proof-reading your text.

    It is usual to acknowledge people by name.

    2.7 List of abbreviations (glossary)

    In case you use a large number of special terms, abbreviations or acronyms, include them in

    a glossary. Your readers may NOT be familiar with the abbreviations you use, so you have to

    explain the definition. Place this at the beginning (after table of contents) or end (beforereference list) of your monograph.

    Example:

    DBMS Database Management System

    OS Operating System

    IT Information Technology

    HCI Human-Computer Interaction

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    If you do NOT have many abbreviations for a special list of abbreviation but you use some in

    your research, make sure that the FIRST TIME you use the word, you write it out to the

    fullest with the abbreviation in blankets. After that, you can use the abbreviation.

    Example:

    The World of Information Technologies (IT) explains in an article that Relational Database

    Management System (RDBMS) can be one of the tools to manage corporate data.

    2.8 Abstract

    Write this section only when you finished writing your monograph, after you have done

    all the work, as this section summarises your research project. It should include :

    - brief information about the topic

    - objectives

    - hypothesis (if applicable)

    - methodology and data findings

    - conclusions and implications

    It should not be longer than one A4 page, preferably in one-and-a-half line spacing!

    Basically, if the reader does NOT want to read your report, the abstract should give him or

    her adequate information necessary to understand the topic and its results!

    Do NOT include irrelevant or too detailed information.

    A summary does NOT have a title!

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    Example

    Abstract

    The rapid growth of international tourism does not only result in positive boosts. One of the

    negative social-cultural impacts of tourism is sexual exploitation of children. This

    phenomenon is a fundamental violation of childrens rights which de-humanizes children and

    treats them as commercial objects. For those working in the tourism industry it is important to

    develop an understanding of the sexual exploitation of children in tourism and to identify

    ways how the industry can take positive actions to end it. As Mozambique is a growing

    tourism destination, it is important to look if sexual exploitation of children in tourism is

    occurring. Therefore, this research focuses on the phenomenon in Maputo, the capital city of

    Mozambique: does it occur and at what scale, who is involved, why does it happen, what are

    the consequences and what actions can be taken to stop it. In order to get an insight into the

    topic, interviews were made with 20 children, living on the streets of Maputo. Besides that,

    actors in the tourism industry were interviewed, among them travel agencies, tour operators

    and a numerous of 4- and 5-star hotels in the capital. Surprisingly, there was a different

    vision found between the children and the actors in the tourism industry. The actors were

    convinced sexual exploitation of children in tourism does not take place. However, 5 children

    who were interviewed confirmed they were involved in commercial sexual activities with

    foreigners. It can therefore be concluded that the issue of sexual exploitation of children in

    tourism is an issue that takes place outside the knowledge of the public. Although the

    outcome of this research is that sex-tourism with children in Maputo takes place at a small

    scale, cautious should be taken not to underestimate the situation due to the fact that most of

    the times it does take place in anonymous situations. The tourism industry in Mozambique

    has yet not taken an active approach to avoid sex-tourism. An active attitude is needed from

    the actors in the tourism industry in order to increase the knowledge among service providersas well as to set up educational programmes to make children aware of the dangers.

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    2.9 Introductory chapter

    In this chapter, background information should be given about:

    - the topic / justification of the study

    - description of the present situation

    - the reasons for choosing the topic

    - problem statement

    - aims and objectives

    - who will benefit and how

    -research questions

    - hypothesis (if applicable)

    The information in the introductory chapter should be much more detailed than the abstract.

    2.10 Literature review

    In this part, you will look for literature that will help you as a researcher to know more

    about what is already written about your topic. This is an intensive process which costs a lot

    of time as you need to look for different (academic) sources, and after you have found

    sources, they may refer you to other sources. So this searching process is extensive and

    should not be seen as a simple process.

    What is a literature review?

    - a critical analysis and discussion of ideas and debates mentioned by other

    researchers about the topic (this means the researcher should develop his/her

    own opinion about certain theories / models / assumptions made in literature,

    using arguments in that literature!);

    - a demonstration of what the relevance and significance of the provided

    sources is for your own research (in other words: do not just mention the

    theories that exists, but explain why the chosen theory or the chose case

    study is important for your research);

    - helping to place your research in a context by analysing what is already

    known about the topic;

    - helping to provide a rationale and justification for your study.

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    The Dos and Donts of literature review

    DO NOT: DO:

    COPY AND PASTE EXISTING

    LITERATURE

    EXPLAIN EXISTING MATERIAL IN

    YOUR OWN WORDS AND USE TOPIC-

    RELEVANT EXAMPLES

    SIMPLY DESCRIBE WHAT BOOKS AND

    OTHER SOURCES SAY ABOUT YOUR

    TOPIC

    DISCUSS AND CRITICALLY

    ANALYSE EXISTING THEORIES

    AND MODELS

    DISCUSS STRENGTHS AND

    WEAKNESSES OF EXISTING IDEAS

    LIST ALL MATERIAL BEING PUBLISHED EVALUATE EXISTING MATERIAL AND

    ONLY SELECT WHAT IS RELEVANT

    ACCORDING TO YOUR RESEARCH

    QUESTIONS

    SUMMARIZE ONE PIECE OF LITERATURE

    AFTER ANOTHER

    ORGANISE THE LITERATURE REVIEW

    INTO SECTIONS THAT PRESENT

    THEMES

    Why a literature review?

    1) to discover what has been written about a topic already and what are its strengths

    and weaknesses of these different ideas

    2) to determine what each source contribute to your topic and how

    3) to understand the relationship between various sources, identify and (possibly)

    resolve contradictions, determine gaps and unanswered questions.

    What should you do in order to write a literature review?

    1) research : discover by using a wide variety of sources what has been written about

    the topic

    2) critical appraisal: evaluate the literature, determine the relationship between sources,

    conclude what has been done already by others and what research still needs to be

    done

    3) writing: explain what you have found

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    How to write the literature review?

    I. Introduction

    In the introduction, you give a brief description of the content of the chapter: what informationwill be provided in this chapter and what is its relevance and importance towards answering

    your problem statement / research questions.

    II.Body text

    Here, you discuss and analyse existing materials, NOT by addressing each source

    separately, BUT by combining different existing sources, according to the theme of the

    paragraph. In some cases, it can be helpful to give topic-relevant examples to make the

    existing literature more accessible.

    III.Conclusion

    The conclusion should provide a summary of YOUR findings from the literature review. Once

    you have read all existing literature about the topic, then explain what conclusions you can

    draw from literature, what it provides and where it is lacking. You can also provide

    suggestions for future research or explain how your research will fill the gaps in the existing

    materials on your topic.

    Other information on literature review

    Internet, newspapers and magazines may be used, but the balance between such sources

    and academic books and academic research journals must be maintained.

    Although it is difficult to say how long the literature review must be because all monographs

    are different, as a rough guide it can be said that literature review should be around 3000

    4000 words, given your monograph is not more than 15,000 words (60-70 pages).

    Be strict and punctual in referencing the sources in a correct way to avoid plagiarism.

    THE PURPOSE OF LITERATURE REVIEW IS NOT TO SHOW THE READERS HOW

    MUCH YOU HAVE READ ABOUT THE TOPIC OR TO DESCRIBE WHAT OTHER

    RESEARCHERS HAVE REPORTED IN LITERATURE!

    LITERATURE REVIEW IS TO PRESENT YOUR OWN ANALYSIS OF THE LITERATURE

    IN SUCH A WAY THAT IS RELEVANT TO THE INVESTIGATION OF YOUR RESEARCH

    QUESTION.

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    2.11 Research Methodology

    This chapter sets out in detail the methodology adopted for your monograph. The chapter will first introduce the problem statement /research focus, and the research

    questions that stem from this. It may be necessary to explain the underlying principles

    behind the selected questions.

    The chapter will then explain the planning of the primary research process, justifying why

    particular methods were used and explaining how they were completed.

    It will then account for the process that actually occurred, admitting mistakes, problems,

    obstacles, delays, etc. An objective evaluation of the research process should be

    provided indicating where the main deficiencies exist, but also what is strong

    Each element of the research process should be explained in detail, including the

    secondary research process. E.g. first the desk research, then the pilot study,

    questionnaire survey (explaining the questions, etc) and then the interview survey, etc.

    .

    2.12 Data analysis and interpretation

    Introduce how many questionnaires or interviews were done, when and who were

    questioned. Indicate the respons%. In the case of questionnaires, how many were

    distributed, and how many were collected. In case of interviews, where were they

    held, with whom, how did you do it?

    In the case of questionnaire, students should defend the size of the sample based on

    the size of the population

    General information respondents: if applicable information about gender, age,

    nationality, education, marital status etc. Otherwise, give a short background about

    why a particular respondent was important for the research Each research question is answered in this chapter, using the results of primary

    data!!!!

    The results of the different aspects of the research should be presented with some

    commentary. Initially, the data should appear in a relatively 'raw' form - showing

    cumulative totals and listing responses. Tables can be presented either in the text or

    in an appendix. In the preceding sections, these can then be analysed and the results

    of this represented, with comparisons being identified and interesting findings being

    drawn out.

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    In the case of quantitative research, do NOT include all SPSS results of all questions in this

    chapter. You can refer the reader to the appendix. Only include the results which are relevant

    for answering the research question!! Also, in case of interviews, do NOT simply provide

    transcripts of the interview. The outcome of the interviews should be related to the research

    question.

    2.13 Conclusions

    Your monograph should conclude with a chapter which summarises your main findings and

    indicates areas for further research which you have identified in the process of your

    research. This part should clearly indicate the significance of your findings in the light of the

    literature you reviewed in the previous chapter. In other words, make a comparison betweenyour results and what literature says and see if there are differences or similarities.

    State what new information has been found and how this will benefit the readers. Give

    recommendations to beneficiaries (if applicable).

    Also include the limitations of your research : what went wrong, what should be changed next

    time, is the data accurate enough (sample large enough), how valid are your research

    results. This part is a critical self-analysis about research limitations.

    At last, give suggestions for further research, for example if someone else now is going to

    continue the research, what can this person then do? Or what other topics can be

    investigated on, all related to the situation of the company/topic being discussed.

    2.14 Reference list (and information about how to refer in your text)

    List the bibliographic details of all sources which you have quoted in your monograph or have

    consulted or been influenced by in the process of doing your research. Put the sources in

    alphabetical order, in a consistent way, using the Harvard system.

    When quoting from or paraphrasing sources within your monograph, indicate the source

    with the authors surname and date of publication. Acceptable forms are :

    Gordon E. Moore (1965) predicted that the number of transistors that can be

    placed inexpensively on an integrated circuit has doubled approximately every

    two years.

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    Or

    The number of transistors that can be placed inexpensively on an integrated

    circuit has doubled approximately every two years. (Gordon E. Moore, 1965).

    Publications by 2 authors:

    First reference : Jones and Walters (1992) found that..

    Later reference:Jones and Walters (1992) found that.

    Publications by 3 or more authors:

    First reference: Welborne, Terence and Moray (1992) found that..

    Later reference: Welborne et al. (1992) found that..

    Publications by 4 or more authors it is accepted to use the following style: Welborne et al.

    (1992)

    Reference to sources cited in other publications:

    If you refer to sources which are cited in publications that you have read, but you yourself did

    not ready the original source, make this very clear by using the following style:

    Morenbray (1993) (as cited in Brendink & Ruben, 2007), found that

    The first source is the original source that you did not read, the second sources refers to the

    book you read and which you are citing in your monograph. This second source will appear

    in your reference list.

    The reference list should include: author name, title, year of publication, issue

    number and date (for articles in magazines), publishes and place of publication.

    In case of internet source, mention the date when the information was retrieved and fromwhich web site.

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    2.15 Appendices

    In the appendix, there is space to include:- example of your questionnaire or test questions for the interview

    - transcripts of interview

    - tables and figures of data analysis which are relevant but not required for the

    body of your monograph.

    Number the appendices and refer in your monograph chapters to the relevant

    appendix!!

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    2. STAGES IN THE MONOGRAPH PROCESS

    Students are expected to follow a 4- or 5-stage supervisory process during the conducting ofthe research and completion of their monograph.

    Each student will be assigned to a supervisor who preferably has expertise in the topic of

    your research. The supervisor can be internal from the faculty or external.

    Students staying in Pemba will have face-to-face contact with their supervisor. For students

    outside Pemba, it will be possible although not very advisable - to have contact by email or

    phone although in some cases (e.g. problems with language) it may be preferable that the

    student will return to Pemba when the supervisor thinks this is better for the student.

    PLAN YOUR CONSULTATIONS WITH YOUR SUPERVISOR IN ADVANCE! DO NOT

    JUST WALK IN HIS OR HER OFFICE! YOUR SUPERVISOR IS BUSY WITH OTHER

    THINGS TOO!

    Consultation I Research proposal

    The first step in your research is to develop a research proposal. This should contain your

    topic and the specific research questions you want to investigate. In max 5 pages you

    present the following:

    - This monograph proposal (projecto de pesquisa) should contain the following:

    Introduction Description of the present situation

    Justification of the study

    Problem statement Aims and objectives of the study Research questions

    Hypothesis

    Brief Literature review*** Anoverviewof the existing theories you want to use for your

    research

    Anoverviewof the existing and relevant information (e.g. casestudies) related to the topic of your study and how it can beused in your research

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    *** Note about literature review: we dont ask you to present awhole chapter in this stage, but ONLY present us the literaturewhich you think can be interesting for your study!!

    Proposed methodology Information about the population and the sample relevant in

    your study

    Which method will you use to answer the research questions +justification

    Which techniques will you use to analyse the collected data A timeframe/planning

    Send a copy to your supervisor BEFORE the first consultation as for the supervisor to

    prepare.

    VERY IMPORTANT:

    - check the list in the library with previous topics of monographs and

    monographs to avoid you choose an already existing research topic

    - the supervisor has the right to turn down your proposal when (s)he thinks the

    topic will not deliver new or undiscovered information

    - therefore; do NOT continue with your research UNLESS you get an approval

    from your supervisor about the topic

    Consultation II Data collection

    In the second consultation, discuss the data you want to collect and the set up of the

    research method. Send a copy of the questionnaire or interview questions or topics to your

    supervisor BEFORE your meeting, as for the supervisor has the chance to review them

    before your consultation.

    The main aim of this consultation is to check if your research method is correct and is

    covering everything in order to answer your research questions.

    IMPORTANT : DO NOT START YOUR PRIMARY DATA COLLECTION UNLESS YOU

    HAVE THE APPROVAL FROM YOUR SUPERVISOR ABOUT THE CONTENT OF YOUR

    INTERVIEW / QUESTIONNAIRE!!!

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    Consultation III Your data, analysis and interpretation of data

    The purpose of this consultation is to discuss:

    - the data you collected

    -the analysis of your data

    - your findings and how will you interpret your findings

    - how will you use your finding for your monograph

    Before the consultation, send a copy of your analysis to your supervisor.

    Consultation IV Review of first draft

    Send your supervisor a copy of the first draft of the whole monograph in advance to give him

    or her adequate time to read it before you meet.

    The purpose is that you receive comments and suggestions from your supervisor on refining

    and finalising your monograph. The feedback should be focused on the content, but also on

    matters of style and accuracy.

    Consultation V Optional

    If the supervisor suggestions were only minor changes to your draft, you may not need to go

    to consultation V and can finalise your monograph ready for submission.

    If more substantial changes are required, you may need to submit a revised draft and have a

    fifth consultation.

    Oral presentation / defending your monograph

    Your final step is to defend your monograph for supervisors as well as other students.

    Only students whose monograph are marked will be allowed to present their results and

    defend their work. Students who fail on the monograph, will not be afforded the opportunity to

    go to oral presentation.

    Even when your written work has been marked successfully, it is still possible to fail

    when the student is not able to defend his/her work in a convincing way during the

    oral presentation.

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    3 MONOGRAPH SUBMISSION REQUIREMENTS

    3.1 Academic writing

    The language and writing style you use in order to express your monograph is extremely

    important. Inaccurate, clumsy or complex English will make it hard for the reader to

    understand the content of your monograph. This will obviously affect how your work will

    be assessed.

    Pay attention to the following areas:

    - accurate and consistent spelling

    - consistency in headings, paragraphs etc

    - avoid long sentences and complicated or technical words

    - use footnotes (instead of endnotes at the end of the chapter) sparingly and

    only if it is necessary to give additional information

    3.2 Lay-out requirements

    1. Word Limit

    Monograph should have the minimum of 12,000 words. Meaning at least 40 pages excluding

    the title page, the declaration, the abstract, the acknowledgements, the contents page, the

    list of tables and figures, the reference list and the appendixes.

    2. Binding

    Once accepted, monograph should be bound in the approved style. The program accepts

    soft-cover binding. The cover of the monograph must bear the full title (see title page layout).

    3. Presentation

    Monograph should be typed on A4 paper, 1.5 spacing, with a left hand margin of 40mm,

    25mm at the fore-edge; 25mm at the head of the page; and 25mm at the tail. The text should

    appear on the right hand side of the monograph only. It must be typed in Times New Roman

    with font size of 12. Preferably print both sides of white A-4 paper!!

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    5. Contents page

    6. List of tables and figures

    7. Chapters

    8. References / bibliography

    9. Appendices

    8. Avoid Plagiarism

    Plagiarism includes the following practices:

    - having someone else writing your monograph

    - quoting from other sources without acknowledging that the material is taken

    from elsewhere and making clear the author and source

    - presenting the ideas of others even rephrased in your own words! as if

    they were your own.

    To avoid plagiarism it is important to provide full details of the source you are using.

    9. Number of copies

    Two copies of the monograph should be submitted to the Pedagogic Director. One copy will

    be made available for future students for reference purposes.