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It isn’t just Circulation anymore! . The expanding role of Access Services in academic libraries. An interactive discussion led by Denita Hampton, Stella Richardson, and Karen Glover. A little library humor. Background - PowerPoint PPT Presentation
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It isn’t just Circulation anymore!
The expanding role of Access Services in academic libraries.
An interactive discussion led by Denita Hampton, Stella Richardson, and Karen
Glover
A little library humor
Background
• 2009-Administrative decision to combine Circulation and Reference Services
• Combined services task force created
• Reference librarians not expected to work on new service desk
• Interdepartmental working groups formed
• New desk was constructed and services began in the Fall of 2011
Three Phases
• Planning• Construction• Implementation• Adjustments
Cross-Departmental Service Point
Low, Open Profile
Reference Consultation Area
Computer Cluster Support
Printing Support
• July 2013-Name changed from Access & Media Services to User Services & Technology Support
• Includes combined a circulation & reference desk; reserves (print & electronic); media; equipment check-outs; guest computers, and a technology support desk.
Combined Services Desk aka Library Services Desk
Technology Support Desk- Equipment check-out and basic technology
support
Computers
Technology Tools
What about a whiteboard wall
Stella Richardson Denita [email protected] [email protected]
Karen Glover [email protected]
*Library humor provided by Ed Stein and Jeff Stahler.
