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IT Impact: Positive IT Impact: Positive and Negative and Negative Graduate Programs Graduate Programs GPS Technology GPS Technology Overview Overview Virginia Franke Kleist, Ph.D.

IT Impact: Positive and Negative Graduate Programs GPS Technology Overview Virginia Franke Kleist, Ph.D

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IT Impact: Positive and IT Impact: Positive and NegativeNegative

Graduate ProgramsGraduate ProgramsGPS Technology OverviewGPS Technology Overview

Virginia Franke Kleist, Ph.D.

December 4, 2003December 4, 2003

Impact of TechnologyGraduate schoolGPSClass review

Impact of TechnologyImpact of Technology

Does IT matter?Is IT harmful?

IT for Strategic, Competitive IT for Strategic, Competitive AdvantageAdvantage

How to measure impact of information technology on productivity and performance? ROI, Performance, sales.

IT for strategic competitive advantage gives unique edge over competition

Sustained edge over competition Examples: Baxter Healthcare, American Airlines,

Walmart, USAToday, Comdial, FedEx, Otis Elevator Increase in productivity, or increase in worker hours?

What are the latest What are the latest technologies of interest?technologies of interest?

CPU’s and software, open source code

Client server computing

Storage area networks

Interactive multimedia

Developments in Electronic Commerce

TCP/IP and the Internet

Databases and Datamining

Handhelds, M-commerce

Knowledge Management tools and Artificial Intelligence

Management: Information Management: Information Systems PlanningSystems Planning

IS plan maps to the corporate strategic planVariety of IS planning styles: CSF,

Enterprise, other formal structuresPlan itself: What are the components?Organizational change from systems:

TQM, BPR, paradigm shifts or simple automation?

Strategic Advantage: IT at Strategic Advantage: IT at workwork

IT and changes in the organization of business: flatter, leaner, teams, JIT, global

Datamining and WalmartE-commerce and the supply chain at DellM-commerce and Progressive AutoInternet and EggheadAmerican Airlines, Baxter, Citibank

Tools to Identify Strategic Tools to Identify Strategic Advantage from ITAdvantage from IT

Porter Value ChainCompetitive Forces ModelWhat technology do we “Bet” on?Risk vs. Return

Is IT Harmful?Is IT Harmful?

Kurzweil’s The Age of Spiritual Machines Bill Joy’s Wired article called “The Future

Doesn’t Need Us” http://www.wired.com/wired/archive/8.04/joy.html

Chiles’ Inviting Disaster: Lessons from the Edge of Technology

Dumas’ Lethal Arrogance: Human Fallibility and Dangerous Technologies

Graduate SchoolGraduate School

MBAMS in MISMS in Network SecurityMS in Software EngineeringMS in AccountingLaw SchoolPhD

GPS Technology GPS Technology

Why GPS is important for MIS studentsHow does GPS technology workHow does the device workWhy is GPS so interestingApplications of GPS in business

GPS DeviceGPS Device

Garmin GPS 76 has 12 channel receiver with WAAS, accepts data from MapSource CD Rom

Garmin GPS DeviceGarmin GPS Device

Activities to step throughCycle through using GPS device outsideApplied V and H coordinates to

Morgantown mapPresent findings and conclusions at end of

class in groups

Why GPS is important Why GPS is important for MIS studentsfor MIS students

GPS is the root technology for GIS applications GPS is operationalized via satellite constellations,

geostationary and low orbit satellites m-commerce rests on GPS GIS is important new business application Encourage further study with ArcView or GIS

classes in Geology or elsewhere

How does GPS work in How does GPS work in generalgeneral

Constellations of at least 24 satellites operated by DOD

Removed selective availablity GPS satellites radio down data packet every 30

seconds, with pseudo random bit pattern Calculates signal delay differences Uses how long signal took to get to receiver,

satellite’s velocity, and time of transmission and triangulates three signals or more to pinpoint spot

Fairly reliable unless under canopy or in unusual regions

How does the device workHow does the device work

TermsMapsMenuAcquiring satellitesEstablishing locationMarking position and viewing in map pageCompass page, map page, highway page

Why is GPS so interestingWhy is GPS so interesting For a long time, man only knew latitude based on the stars,

and ships were lost and wrecked Progress was made with determining longitude when clocks

helped to establish locations based on celestial relative to the earth at certain times (required expert seamanship, accurate charts, sextants)

Polar magnetic fields shift daily Now, can get 3 meter accuracy Get latitude, longitude and altitude with high degree of

accuracy and little amount of skill Predict will radically change the world that we live in

technologically

Sample Applications of GPSSample Applications of GPS Alzheimer’s patients Lost dogs World Trade Center mapping Smart bombs Car nav systems Fishing, hunting and camping Child tracking Prisoner tracking and monitoring Golf game enhancement Criminal activity pattern mapping

Sample Applications in Sample Applications in BusinessBusiness

Tool for sales and marketing with GM, Ford with OnStar type products

GIS applications in mining, property management, cable mapping, maintenance

GIS decisionmaking tools using algorithms FedEx, UPS and trucker tracking Know where all inventory and equipment are

located m-commerce

Review of Data Review of Data CommunicationsCommunications

History of networksApplication layer: host, client, client server

modelsHTTP requestHTTP responseSMTP packetsFTP, Telnet

Physical LayerPhysical Layer

Circuits and mediaDigital transmissionAnalog to digital conversionMultiplexing: TDM, FM, AM, PMT-1World becoming digital, why

Network and Transport LayerNetwork and Transport Layer

TCP/IPAddressingPacketizingRoutingTCP/IP examples

LANs, Backbones, MANsLANs, Backbones, MANs

Bridges, routers, gatewaysEthernet vs. Token RingWirelessBackbones, VLANISDN, X.25, ATM, VPN

InternetInternet

ISPDSLCable modemsMAE, peering

Security, Design, Security, Design, ManagementManagement

Threats Risk assessment, IT auditing Controls: physical and software Firewall design structures Redundancy, reliability Public and private keys, encryption RFP Network design Cost management, firefighting, planning, strategy,

budgeting

ConclusionConclusion

Job helpGraduate schoolKeep in touch