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IT Asset Management Software MasterScope AssetSuite April, 2013 NEC Corporation

IT Asset Management Software MasterScope AssetSuite · Inventory Taking Update License Management Changing Environment MIS Correctly Information Collecting Due to separate management

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IT Asset Management Software

MasterScope AssetSuite

April, 2013

NEC Corporation

Inventory

Taking

Update License

Management

Changing Environment

MIS

Correctly Information Collecting Due to separate management of human

affairs and asset, to know how much

cost for each human and department is

difficult.

Management Dept.

General Affairs

Man-hour for Inventory Taking

Totally managing all assets

including PC by excel leads

hardwork on inventory taking

Accounting Dept.

For checking lease due date

to ask MIS is required every time.

Lease Contract Management

Security Administrator

Capture all Security Measure Management of people do not

apply patches, of course shall

cover all PC users and dept.

User

Incident

Support Inventory

Information

Update

Patch

Management

Software

Installation

Daily

Operation

Daily increasing

various issue

leads burden… Request from

other dept.

Issue of IT Asset Management Due to recent economics recession, cost-cut and compliance obeying is

strictly begin asked. However burden for administrator are obviously increasing…

Change of Social Environment and Situation Various management targets Applying to standardization and compliance.

Economic Recession Cost-cutting

Global Warming Green IT

<IT Asset>

Server

Network Printer Virtualization (Virtual server, thin-client)

<Non IT Asset>

Desks, chairs, other furniture

Countermeasure for information

leackage Compliance obeying

Increasing cost for company,

investment cutting. Cost-cutting request

Changing environment for Enterprise Information System

Technique Standard(for ISO)

Management Standard(for software asset

management standard)

For new accounting standard

For CO2 total amount control

Pirate Edition Prevention Software License

Internet Society Virus/Spyware Measure

Enterprise Scandal IT overall Control, ITIL

Personal/Enterprise Information leakage

Security Means

© NEC Corporation 2013 Page 2

Operation Management Job Management Software Deployment Platform Management Backup Management

Job Management Billing Printing Management

Software Deployment High-Speed Recovery

Resource Optimization Grid Computing

Backup Archive

Corporate Management Integrated Management Service Level Management IT Asset Management Support for IT Overall Governance

Integrated Operations & Management IT Service Management IT Asset Management ID Management, Log Management Application Change Management

System Management Server Management Network Management Storage Management Application Management

Server Management Remote Operation

Network Management

Storage Allocation, Configuration Management, Performance Management, Monitoring

Configuring simplification of Non-stop Backup

Application Management

MasterScope is a series of Integrated System Management Software products

which enables simple operation and supports controlling whole IT system.

MasterScope AssetSuite is to used for unified management of

all asset information to achieve effective governance

MasterScope’s Concept & What is AssetSuite

© NEC Corporation 2013 Page 3

By automatic inventory information collecting

To check which contract shall be applied, how much

is the monthly fee…

Post Support Contract Lease/Rental Contract

Setting Location

Department Inventory Information

To check where is the machine, to check

if any machine is not used

To check which department bear the charge, and how much that department bears totally

To check support contract if machine break down

To check who is using now, and who

is manager

To check if abundant memory is purchased, and number of display

is enough

To check if any machine currently available, and if it is work normally

Function 1 Overview of Configure Management

To check how many low- spec machine To check if required software/patch are installed/applied

MasterScope

AssetSuite

What is “Configure Management”?

Integrated management of information of configure(hardware/software), various asset(human/location/contract, etc) with those relation/

Totally capture configure information, and capable of information confirming from various view Full utilization of collected information

© NEC Corporation 2013 Page 4

Assets other than

PCs and servers

Personnel information (users & managers)

PCs, servers & devices information

(specifications, software, etc.)

Function 2-1 Inventory Information Collecting

Realize integrated management of inventory information collecting for various environment

Online scan Automatic and regular collecting configure information of hardware/software from agent installed

terminals and servers.

Collecting information from those standalone server non-interconnected to network by USB memory

Collecting information by probe node(agent-less) from other terminals, servers and network devices

Collectively import those information from existing tool and ledger(excel) in CSV format

AssetSuite Manager

USB Memory

Probe

Offline Agent

Offline Scan Online Scan (OS power-on/Login/Regularly)

Online Agent

Collect information from agent non-installed terminals and servers by web brower

Import Collection via Web

Web browser

Image of inventory information collecting

Hardware/OS/Software

Ex. For Windows-based machine, items registered in “Control Panel””Add and Remove Programs”

Items could be collected by remote scan

Offline scan

Remote scan

Import

Web collecting

Remote Scan

© NEC Corporation 2013 Page 5

Equipment that cannot be networked Networked devices in which

the agent can be installed

Agent not implemented.

Can be networked

Networked devices in which the agent cannot be installed

From Windows-

based devices

Computer computer name/manufacturer/model No./domain name/system category/memory

OS caption/version/build No./service pack version/note/manufacturer/register person/serial/last boot time/physical memory(Mbytes)/virtual memory(Mbytes)

CPU processor name/caption/manufacturer/processor ID/description/category/processor frequency/socket

Disk drive name/volume name/serial No./description/category/size(Mbytes)/available size(Mbytes)/file system

Network network adapter name/manufacturer/service name/MAC address/IP address/subnet mask/default gateway/DNS server/DHCP server

BIOS BIOS name/version/manufacturer/serial No.

Device printer device name/printer path/mouse name/mouse manufacturer/mouse interface/keyboard name/length of display/width of display/display adapter name/memory size/resolution/display driver/display version/sound device/sound device manufacturer/motherboard name

Service service name/description/start mode/system name

Hotfix hotfix ID/description/service pack while hotfix applied

MS Internet Explorer version/build No/product ID/installation path

Software software name/version/issuer/installation date/product information/language/product update/memo/contact/support information/product ID

Others※ Office detail information/detail of anti-virus software/result of file searching/SUS information

From Linux/ UNIX-based

devices

Computer computer name/manufacturer/model No./domain name/system category/memory

OS caption/version/build No./service pack version/note/manufacturer/register person/serial/last boot time/physical memory(Mbytes)/virtual memory(Mbytes)

CPU processor/caption/manufacturer/process ID/category/socket

Disk drive name/size(Mbytes)/available size(Mbytes)/file system

Network network adapter name/MAC address/IP address/subnet mask/default gateway

Device printer device name/display adapter name

List of service service name

Software software name/version/issuer

Others※ result of file searching

※Others could not be collected by remote scanning(ex. Office, anti-virus software, result of file searching,SUS) ※Only by remote scanning, those SNMP supported devices’ information could be automatically collected

From SNMP

supporteddevices

Computer device name/manufacturer

OS caption/version/physical memory size(MBytes)

Network network adapter name/MAC address/IP address

SNMP Administrator’s name/setup location/system detail/community name/SNMP version

Function 2-2 List of Auto Inventory Collecting

To automatically collect necessary information for aset management ※As of Aug. 2011. ※Collectable information is dependant on OS and devices.

© NEC Corporation 2013 Page 6

Function 3-1 Configure Information

Management Console

Display collected configure information simply.

Capable of viewing by group in each system, each floor, each rack

Capability of hierarchical design and display towards complex system

Capability of management information dividing by company towards data center service providers

Consolidates asset

management tasks

on a single screen

Displays data in the

same hierarchy as

of company's

organizational structure

Lists the devices

in the selected

organization

Displays the

management console

operation log

Displays items

which can be

uniquely customized

© NEC Corporation 2013 Page 7

Function 3-2 Detail of Asset Information

Example: list of configure information

Computer

OS

Microsoft Internet Explorer

CPU

Disk

Network

BIOS

Device

Display

SUS

Software

Microsoft Office

Virus Check Software

Patch

Confirm asset status of each machine

List inventory information of each machine by category

By switching tabs, user and contract information related to asset are quickly confirmable

Detailed

configuration

information

Displays detailed

configuration

information of

each machine

© NEC Corporation 2013 Page 8

Detailed

configuration

information

Function 4-1 Search for Asset Information(1)

Settings of Search Conditions Management Console

List of Asset which match specified conditions

List of those asset which match specified conditions

Asset’s name, user, device name, etc are specified multiply to realize flexible searching.

Register frequent used search conditions to realize quick location for searching conditions matched asset.

Frequent

used search

conditions

List of asset which

match search

conditions

Various

search items

Just select items

to complete

settings

© NEC Corporation 2013 Page 9

Function 4-2 Searching for Asset Information(2)

Flexible information searching

Easily searching without filtering/multiple searching

In searching conditions “four operations” and “comparing between items” could be configured to display

necessary information as list view

Wildcard is also usable for fuzzy searching

(Example 1) search for specified machine (Example 2) Contract is to be expired

Device’s IP is 192.168.XXX.YYY

IP address = 192.168.XXX.YYY

(Example 3) Insufficient license information

Number of unused license under n

Unused license number ≦ n

License used above n%

Number of all license * n /100 ≦ used

license

Contracts’ due date is YYYY/MM/DD Contract’s due date = YYYY/MM/DD

Contracts to be expired in n days

Contract due date – today = n

Contracts to be expired in next month

Contract due date = month + 1

Device’s model No. is N00XX-XXXXX and

BIOS version is not 3YYYY Model No. = N00XX-XXXXX

AND BIOS version ≠ 3YYYY

Device that latest patch not applied

NOT IN patch’s hotfix’sID =B9XXXXX

Device is NEC-made and OS is Windows MAnufacturer = NEC

AND OS caption = Microsoft Windows *

Available size of C is under 20% Drive=C: AND Available space ≦ total space * 20/100

© NEC Corporation 2013 Page 10

Function 5 Alert

Sending mail

Management Console

Monitoring Configuration

Mail Notifying Configuration

Realize efficient administrator’s operation by email alert notifying from search/monitoring conditions.

By connect with search/monitoring conditions, following email alert notifying is settable: closely to

lease/rental due date, insufficient software license, unauthorized software usage, etc

Settings of

Mail Sending Settings of

Scheduling

Mail server (SMTP settings)

destination address/body text/encoding

are settable

© NEC Corporation 2013 Page 11

Shared Stuff

PC

License

Register

inventory

information

Register

inventory

information

Register

inventory

information

Inventory

information

unregistered

Ledger

management

Function 6-1 Summary of Inventor Taking

Organization Asset

Actual good confirmation for inventory taking

Hardware and all it accessory, common parts is all applicable for inventory taking.

Schedule non-executed search around due date of inventory taking, and set e-mail notifying if non-

executed inventory is detected to realize dynamic inventory taking without missing.

Register search

conditions for

non-inventory taking

Regular and

automatic

searching

Inventory taking of

usb memory

is not completed

Detect

non-inventory

taking

Component

© NEC Corporation 2013 Page 12

Management of basic contract information

Contract No.

Contract classification

Start/End date of contract

Company name of contract

Total amount of contract fee/monthly charge

Contract status, etc

Function 7 Contract Management

Contract related documents(pdf, etc)is savable

Saving contract document

Information linking between contract and asset

Related information linking between contract and asset (like lease, rental, period of support) to realize

totally integrated management.

© NEC Corporation 2013 Page 13

Function 8-1 Software License Management

Display number of license holding/usage/non-aligned asset

For each department of company, number of license holding/usage by each asset group is

confirmable/manageable

Detecting those software/OS on which license not aligned, display of those non-aligned software/OS.

Usage confirmable by various view like group, machine, etc.

Status of license holding and usage List of non-alignment

For each group

For each license

List of unaligned OS

List of unaligned software

Usage confirmable management target OS/software is installed however license is not introduced

© NEC Corporation 2013 Page 14

Office 2007

Office 2010

Office 2003

Computer-aid

definition

All license could be countable compatibly with products

For those same software with different version and installed on multiple assets, by giving common

computer-aid definition that software license could be aligned collectively

Create computer-aid definition for “Office 2003”, “Office 2007”,

“Office 2010” from “Add/Remove Programs”

Display asset on which those installed software matching any

computer-aid definition

Without awareness of

version difference, align license of “Office 2010”

Function 8-2 Software License Management (Computer-Aid Definition)

List of all

aligned license

© NEC Corporation 2013 Page 15

Corporate

Microsoft Office Professional 2010

= 100 License(Open License)

SQL Server 2008 CAL (50 Device)

= 50 License(Open License)

Div. A

15 license

40 license

Div. B

Div. C 15 license

30 license

20 license

30 license

To achieve delicate license management

Divide all license purchased by corporate to each “Div”, “Project” as group

Manage license by each group

Function 8-3 Software License Management(License dividing)

© NEC Corporation 2013 Page 16

Function 9 Management on Any Information

Management on any information

Add any managed target by user requirement

Besides specified asset information on asset detail display, user could customize any items.

And the added information could be specified by each search item.

Settings for any information could be:

“Any String”, “Web page or any file with

URL in the web”, “Format of date” could be specified

Capable of items addition and

making it hierarchical for requirements

© NEC Corporation 2013 Page 17

Function 10 User Definition

Manage questionnaire information

Besides automatically collected asset information, questionnaire information is

configurable by user.

And its result is viewable from asset detail view(“user defined result”).

User definition view by Administrator

Create user definition

User definition view by end-user

Property of user

definition is selected

from “any plain text”,

“numerical”,

“predefined list”

Result of user definition

is viewable from asset

detail view

If user definition is not inputted

completely, view of user definition will

popup every time while as collection

© NEC Corporation 2013 Page 18

Function 11 Access authority setting

Access authority setting for management according to the role

Enable to set authorities for users who use AssetSuite, based on the role of administrator in a company.

A user-defined authority group to login the tool can be created and given them appropriate

access authorities. Authorities can be changed, and for operation of each asset group range can be limited.

User management Screen

Access authority can be set according to the role of administrator in a company.

It makes each user to give authorities to refer and update etc.

Group administrator right

Administrator Right

Login as an administrator who has

authority to manage for all group

For each authority group to which user belong, access destination users can be limited

© NEC Corporation 2013 Page 19

Function 12 Audit log

Audit log management

Provide function to record information on operations to provide a history of their results as a log (audit

log) regarding operations and automatic processes executed in the monitoring window or manager.

Reference a list of audit logs

Audit logs can be managed and referred by categories. Also you can search audit logs in all category.

Properties window of specified audit log

Regarding the asset information changes ,

details can be confirmed by option

tab.

Confirm details from referring message text

© NEC Corporation 2013 Page 20

Function 13 User Master

Use “user name” as search conditions to search those registered asset user

Search user information

Unified asset user management

Unified management of “asset users” those registered as part of asset information

Name and division, etc could be automatically registered totally

Cite and registration of user information

Use “user code” as key

refer to master

Once registered as user

master, asset user

information could be totally

inputted

© NEC Corporation 2013 Page 21

Function 14 Collect asset information via web browser

Login with user information which is registered at user-master

Access for the website “Asset information registration”

Agent less collecting asset information on the web

Asset information can be registered via web browser for PC/ Server which is not installed agent license.

Automatic registration is available for registered information at “User-master function”(P22) .

Access from PC/Server to be registered via web

browser

Information which is registered at user-master will be

registered automatically

Register HW/SW name, user and asset information to the manager server

© NEC Corporation 2013 Page 22

Function 15-1 Software deployment and execution

Administrator

Application is arbitrary deployed for group A

Application is installed for users who requires it only

Server, business terminals (Agent installed )

Creating package •Commercial Package

•Uniquely created application

•Application feature expansion patch

•Security patch Force deployment of latest patch for all unapplied devices in office

Deployment notification Deployment execution

Apply software and security patch remotely

© NEC Corporation 2013 Page 23

Deployment available for commercial package software, uniquely application and security patch at once.

Also it can be deployed to specified particular groups and device list which is extracted from the search

result.

Select the deployment way, mandatory or arbitrary.

It will be network load balancing by setting deployment schedule by each group.

Confirm the status of deployment task

Confirm the status of deployment task, success and failure and processing at “ Registered task list” .

Also enable to analyze status in case of failure on the window of deployment report.

Enable to confirm the error, further deployment status by referring

deployment report window.

Function 15-2 Software deployment/Execution

(Check the status of deployment task)

© NEC Corporation 2013 Page 24

Function 16 Input asset information

CSV data export is available

This function enables asset information managed in IT asset management database to be output to a file

in the CSV format.

It may be used by other operation management software applications as configuration information or

utilized for analysis to customer requirements .

Export file (Example)

© NEC Corporation 2013 Page 25

System Overview

Supports various system scale

Product tree structure of Management console /Manager /HUB/Agent

MasterScope AssetSuite (Management console) Console for configuration management, inventory count, search, notification and deployment operation. Use view with connecting Manager .

・Manual registering function from CSV format file or management console

(Use in case of register fixtures and fittings which is unable to collect automatically.

・Collecting function from offline devices via USB memory.

MasterScope AssetSuite (Manager)

MasterScope AssetSutie (management terget)

MasterScope AssetSuite (HUB)

Management console

HUB

Manager

CSV

Agent

Probe

Import

Provide 3 kind of licenses according to the way of collecting of asset information

・Auto collecting function remotely by the server which is installed Probe

・Collecting function via web browser from PC/Server which is not installed Agent license

(Use in case of unable to install Agents) Agent

Probe

Import

Use for large scale. Set HUB per 3,000 agents, ( 2,000 agents if use deployment function) as a guide

*Please inquiry sizing details .

Manager license of MasterScope AssetSuite unify management of information from Agent .

*in case of duplexing manager server , cluster option will be needed

・Auto collecting function by installing Agent license into IT devices

[Option] Auto software deployment function to IT devices Delivery Option

© NEC Corporation 2013 Page 26

CPU

Manager/Relay/User Web Above dual-core processor: Intel Xeon E5205 * 2CPU, or any equivalent, compatible processors

Probe Above Pentium Ⅲ 300MHz , or any equivalent, compatible processors

Management Console Above Pentium Ⅲ 1GHz , or any equivalent, compatible processors

Minimum memory

Manager/Relay/User Web 2GBytes

Probe/ Management Console

512MBytes (required minimum memory for OS)

Minimum disk space

Manager Available space above 1GBytes ※space for database and deployed package for deployment is required

Relay Available space above 1GBytes ※space for deployed package is required

Probe 300MBytes

User Web/ Management Console

100MBytes

Display Management Console Resolution above 1024×768

OS

Manager/Relay/User Web ・Windows Server 2008 Standard/Enterprise/

R2 Standard/R2 Enterprise

・Windows Server 2003 Standard/Enterprise/

R2 Standard/R2 Enterprise

Probe/ Management Console

・Windows Server 2008 Standard/Enterprise/

R2 Standard/R2 Enterprise

・Windows Server 2003 Standard/Enterprise/

R2 Standard/R2 Enterprise

・Windows 7 Professional/Enterprise/Ultimate

・Windows Vista Business

・Windows XP Home/Professional

Required Software

Manager

●Web server

Internet Information Services 6.0

Internet Information Services 7.0

Internet Information Services 7.5

●Database

Microsoft SQL Server Express Edition 2005/2008/2008R2、Microsoft SQL Server 2000/2005/2008/2008R2、Oracle Database 10g Release2/ 11g Release1/11g Release 2, any one listed above

User Web Server

●Web server

Internet Information Services 6.0

Internet Information Services 7.0

Internet Information Services 7.5

●Others

ASP.NET

Management Server Internet Explorer 6、Internet Explorer 7、 Internet Explorer 8

※ActiveX supported

Virtualization Common VMware ESX 3.5、4.0、4.1、 Hyper-V 1.0、2.0

Windows Manager/Relay/Probe/User Web/Management Console

※dependent on OS, .NET Framework 2.0 is required

System Requirements for AssetSuite Ver 3.2 (1/3)

© NEC Corporation 2013 Page 27

CPU Above Pentium Ⅲ 300MHz, or any equivalent, compatible processors

Minimum Memory 512MBytes (required minimum memory for OS)

Minimum Disk Above 300MBytes

OS

・Windows Server 2008 Standard/Enterprise/R2 Standard/R2 Enterprise

・Windows Server 2003 Standard/Enterprise/R2 Standard/R2 Enterprise

・Windows 7 Professional/Enterprise/Ultimate

・Windows Vista Business

・Windows XP Home/Professional

・Windows 2000 Server/Advanced Server/Professional

・Windows NT Server 4.0 ※2

・Windows NT Workstation 4.0 ※2

・Windows 95/98SE/Me ※2

※2 Agent could not be installed. And only work for offline collection.

CPU Above Pentium 4 2.0GHz

Minimum Memory 512MBytes

Minimum Disk 300MBytes

OS Red Hat Enterprise Linux AS/ES4、 Red Hat Enterprise Linux 5、 Red Hat Enterprise Linux 5.6

Required Software

package:compat-libstdc++-33

package:ncompress

package:libgcc

package:e2fsprogs

Windows Agent

Linux Agent

System Requirements for AssetSuite Ver 3.2 (2/3)

© NEC Corporation 2013 Page 28

CPU

NEC NX7700i series(1.0GHz)

(NX7700i/5010L-4, 301xE-2, 301xL-2, 3010L-xx, 5010L-8, 5012L-4/L-8, 3160H-64, 5160H-128,

NX7700i/rx7620, rx7640, rx8620, rx8640)

NEC TX7 series(1.6GHz)

(i6510, i6010, i9510, i9010, i9610)

Other Itanium processor family (IPF)

Minimum Memory 512MBytes

Minimum Disk 300MBytes

OS HP-UX 11i v2, 11i v3

CPU Above SPARC 1336MHz

Minimum Memory 512MBytes

Minimum Disk 300MBytes

OS Solaris 9, 10

HP-UX Agent

Solaris Agent

System Requirements for AssetSuite Ver 3.2 (3/3)

© NEC Corporation 2013 Page 29

Thank You

Realize simple and integrated system operation

For more product information,

visit >> http://www.nec.com/masterscope/

For more information, feel free to contact us - [email protected]

NEC brings together and integrates technology and expertise to create

the ICT-enabled society of tomorrow.

We collaborate closely with partners and customers around the world,

orchestrating each project to ensure all its parts are fine-tuned to local needs.

Every day, our innovative solutions for society contribute to

greater safety, security, efficiency and equality, and enable people to live brighter lives.

Page 32 © NEC Corporation 2013