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informIssue 03 | March 2015
China: our growth story continuesp1
Client interview: Ann Carter, Imperial War Museumsp8
Supporting Hong Kong’s third runway projectp14
Taking US gas globalp20
The gradual but uneven global economic recovery continues to create new challenges for those seeking enduring value from their capital programme investments.
In the following pages we reveal how we are developing our service offering, footprint and senior management to help our property, infrastructure and natural resources clients navigate this uncertain landscape.
As we deepen our capability, we are also building a platform for future growth by investing in the next generation of talent and the communities we operate in. For more of our latest news, or to get in touch, please visit our website, LinkedIn or Twitter account. We’d be delighted to hear from you.
Vincent ClancyChief Executive OfficerTurner & Townsend
Our global magazine sharing news about our people, projects and performance
Welcome to
inform
Editorial contactTurner & Townsend 7 Savoy Court London WC2R 0EX United Kingdom
+44 (0)20 7544 4000
© Turner & Townsend.
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@turnertownsend
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11
6
1 Growing in China2 New Paris base
Global performance
Property6 Sea Containers House
completion8 Imperial War Museum:
client interview
Infrastructure11 Edinburgh Tram milestone14 Hong Kong airport
appointment
Natural resources17 Australia’s largest coal mine20 Taking US gas global
People and community23 Talent network expansion24 Pro bono hospice breaks ground
Anooj Oodit New Australia MD
Our strong performance across the technology, energy, pharmaceuticals and commercial property sectors has driven the unprecedented growth of our West Coast operation in the US.
Stretching from Seattle to Phoenix, our West Coast business doubled revenue to US$10.3m and tripled its workforce over the past year.
A significant appointment was Nevin Sood, who relocated from the UK to join our San Francisco team. His expertise will enable us to capitalise on rising demand for solutions that meet operating cost savings and sustainability goals while also delivering excellence in asset management.
Global performance
West Coast expansion
Anooj Oodit has been appointed Managing Director of our Australia business and will be responsible for its strategic direction and growth.
The 250-strong team is supporting many of the country’s most complex major programmes, including Sydney’s North West Rail Link and the Ichthys LNG Project near Darwin.
Anooj brings with him 16 years of experience and recently led the delivery of some of the UK’s most prestigious infrastructure projects for clients such as Transport for London, Network Rail and Anglian Water.
Growing in ChinaOur China business posted strong results last year – we grew by 17 percent and expanded our team by 35 percent – despite a slowdown in the country’s economy.
We have now operated in China for 18 years. Our six offices are leading major projects for many global brands – including Jaguar Land Rover, Mercedes and Aston Martin – and our Macau team is playing a pivotal role in one of the region’s largest housing projects. In Hong Kong we are building a platform for future success on the back of commissions for the MTR Corporation and in support of the new three-runway system at Hong Kong International Airport.
To support this growth, we have appointed three new directors – Derek Moir and Chunzi Yin in Beijing and Channi Matharu in Hong Kong.
1inform | Issue 03
To support our global client base we have strengthened our footprint in France with a new office in Paris.
We have operated in France since the late 1990s and the office increases our ability to both support the local activities of our global clients and meet the growing needs of multinational companies headquartered in the city.
Director Gaël Lehimas is heading up the office. He has more than 15 years of experience in the infrastructure and property sectors and previously led our infrastructure project controls group in London.
New Paris base
Global clients fuel Latin America growthOur Latin America income rose by 60 percent and the team grew to 81 people over the last 12 months.
Our natural resources group is advising on mining projects in Chile with global accounts such as Anglo American and BHP, and the world’s largest copper concentrator in Peru. In oil and gas, we’re supporting clients in
the new deep-water field off the Brazilian coast.
Other projects include a range of investment schemes for two sovereign wealth funds, cost management advice for global high-tech clients, a project management framework for one of the world’s largest private education providers and fit-out projects for global banks and international airlines.
To help fuel this growth, we opened two new offices in 2014. In Brazil, we established a hub in Rio de Janeiro, and in Colombia, we opened our inaugural office in Bogota.
We also made two important appointments last year with Jacquelina Dankfort joining as project management Director for Brazil and Jonas Nitschack as natural resources Director.
2 inform | Issue 03
International accountancy firm Grant Thornton’s R26m refurbishment of their Johannesburg headquarters is underway.
Set to bring 500 employees under one roof for the first time since the firm merged with PKF in July 2013, the project will
provide an 11,000m2 open-plan office space located over three floors, a large communal atrium and renovations to the exterior of the building. We have been appointed to provide project and cost management services to the scheme.
Johannesburg Grant Thornton project underwaySouth Africa
Steering BMW to showroom completionRetail
When BMW’s latest showroom opened in Amsterdam in October last year it became the Netherland’s largest premium showroom. The 6,000m2 space, together with a 5,000m2 workshop and 14,000m2 parking area, will showcase the luxury manufacturer’s BMW and MINI vehicles as well as its groundbreaking electric i-series cars.
As client’s representative, our role was to monitor progress, maintain quality and uphold the BMW brand on this developer-led project. Turner & Townsend Director Martin Vos said: “The showroom is testament to BMW’s constant drive for technical innovation.”
Our relationship with BMW stretches back to 2011. Recently, we were project and cost manager on the refurbishment of the BMW Brand Store in Brussels.
“Turner & Townsend’s knowledge of the sector is second to none,” said a BMW spokesperson.
“ Having worked most recently with them on the refurbishment project in Brussels, their diligence, insight and expertise have been vital in ensuring our newest addition in Amsterdam was delivered punctually.”
Property
3inform | Issue 03
Single source of truth for real estate delivery aids decision-makingintelligent Portfolio Management
Our property team has launched a new technology platform to drive better delivery across multi-territory real estate programmes. By providing a single source of truth, the platform allows more informed and intelligent decision-making, delivering greater efficiency and more predictable outcomes.
The technology platform is part of our integrated intelligent Portfolio Management (iPM) model, which is helping companies such as Chevron and Infiniti to optimise their complex capital real estate programmes. Robust and reliable forecasting, data capture, validation, assured capability and reporting provide the foundations for our iPM approach.
iPM contact: [email protected]
Luxury automotive company Infiniti has ambitious global expansion plans: the initial three-year phase of a six-year programme will see it open new retail units in 48 countries and across six continents.
Infiniti has appointed us to deliver the programme, providing centralised cost, risk and performance control through a Hong Kong-based Programme Management Office (PMO). Our role overseeing this multi-territory capital investment programme requires robust standards and processes combined with local knowledge and resources.
“Brand is critical to Infiniti. We needed to select a team that could deliver with consistency across the globe,” said Sam Chung, Global Director, Retail Network Development, Infiniti. “Turner & Townsend’s proposition for our global PMO was delivered with passion and energy and is truly aligned with what we are aiming to achieve.”
The new appointment follows a ten-year relationship with Infiniti, working in the Americas, Middle East, Asia and Oceania. A recent assignment in the US saw us support Infiniti in the development and implementation of a new visual identity programme.
Driving Infiniti’s global expansionintelligent Portfolio Management
4 inform | Issue 03
Jonathan Key brings experience gained in Europe, Asia Pacific and the Americas to his role as Director of life sciences.
He will be leading projects for multinational clients including Johnson & Johnson and Syngenta,
Key appointment boosts life sciences
with a brief to further increase our activity in the sector.
“This is an exciting sector for our global business,” said James Dand, Europe Managing Director.
“Jonathan is a talented addition to the team, bringing leadership
The world’s largest personal computer vendor Lenovo is building a 174,000m2 research and development centre in Wuhan’s East Lake High-Tech Development Zone, also known as China’s “Optics Valley”.
Our role for Lenovo, which is also the world’s third best-selling smart phone manufacturer, sees us providing cost management services from the design stages right through to practical completion in 2017. “Having worked for Lenovo before, we understand their goals and vision, which will help us to deliver this project to the highest standards,” said Ben Chaston, Managing Director for Turner & Townsend, China. “Wuhan will be Lenovo’s home front and we look forward to being part of the legacy it is creating.”
Housed in two 137m-high tower blocks and a podium building, the development will accommodate conference rooms, a staff canteen and commercial units alongside the research and development facilities.
qualities, international experience and in-depth expertise in the life sciences sector.”
Based in the Netherlands, Jonathan was previously Executive Manager at Downer EDI Ltd and Transfield Services.
Lenovo’s new research and development centreChina
“ Having worked for Lenovo before, we understand their goals and vision, which will help us to deliver this project to the highest standards.”
5inform | Issue 03
Sea Containers House completes £160m refurbishmentLondon
inform | Issue 036
Martin Greenhalf has joined our UK commercial development team with a brief to work with retail property owners who are poised to refresh their assets.
”After an extremely challenging period for the retail market, we are beginning to see renewed interest from developers in regenerating their retail assets,” said Turner & Townsend’s UK Managing Director Jon White. “Martin and the team will be working to ensure that our clients make the most of the resurgence of energy in the market.”
Martin has 11 years of retail-led urban regeneration projects, in the UK and overseas, under his belt. A member of the British Council of Shopping Centres (BCSC) technical committee, he also teaches at the International Council of Shopping Centre’s annual European Retail Property School.
We successfully delivered full cost management services on the £160m refurbishment of Sea Containers House on the South Bank of the River Thames.
Using a cost-focused design process and a robust commercial approach, the building was fully let before practical completion and the final account was achieved nine months before completion.
Covering 40,900m2 of grade A office space, the development is rated BREEAM ‘Very Good’ and includes a cathedral reception space, a new nine-storey 8,400m2 office building, a 359-bed five-star hotel, a ground-floor café and roof terraces.
Martin Greenhalf Director, UK commercial development team
7inform | Issue 03
The £40m transformation of IWM London put the museum at the heart of centenary commemorations to mark the outbreak of the First World War last year. Timely decision-making and a focus on getting the job done have been central to the project’s successful delivery, says Programme Director Ann Carter.
Q What was the most challenging aspect?
The timescale. The museum was founded during the First World War in 1917 and we were very much focused on delivering new First World War galleries for the centenary in 2014. Having started to work on this in 2011, we had three years to go from masterplanning to delivering a transformed museum.
Designing and fundraising simultaneously was tough; in 2011 we were still in the grasp of the financial crisis. We had a really good team in place and managed to raise the £40m, but it was challenging.
Q What are your secrets for success?
Getting people onside and supporting the project. The works were very disruptive and although we closed the museum to the public for two periods, staff were working in it continually.
It’s old-fashioned, but it was all about talking and communicating. The enthusiasm and goodwill of the staff was astonishing.
Decision-making was important too. The programme would never have been delivered on time had the museum not taken the brave decision to continue at a point when we did not quite have all the funding in place. That was definitely the right decision.
Having the right people in the right places was vital. The team was very pragmatic. We all wanted it to succeed and when there were hard decisions, people made them.
Q What are the outcomes so far?
We have delivered an amazing project. There was a tidal wave of people when the doors opened in July 2014. We have just welcomed our one millionth visitor.
We have had a really good response from the public. People have been genuinely interested and positive about what we have done, and moved by the stories in the galleries. The press response has been outstanding too: the most coverage we have ever had.
We wanted to be right at the centre of the commemorations for the outbreak of the First World War and we feel that we achieved that. Reputationally, this has been a very positive project for the museum.
Client interviewAnn Carter Programme Director, Imperial War Museums London
“ We all wanted it to succeed and when there were hard decisions, people made them.”
8 inform | Issue 03
Carl SlaterDirector, contract services, UK With a career that began in civil engineering and moved into commercial and legal risk via a law degree, our new Director of contract services in the UK will offer strategic advice to our global clients.
Carl Slater, who joins us from WSP, will provide full procurement, risk management and dispute resolution services for clients, from the earliest stages of a project or programme through to completion.
“Carl’s extensive experience in both litigation and the construction world makes him the perfect fit for this demanding role,” said UK Managing Director Jon White.
“He joins us with an in-depth understanding of construction projects from an engineering perspective that will enable him to offer strategic and comprehensive advice to clients.”
9inform | Issue 03
New York hotels team continues to growTurner & Townsend Ferzan Robbins in New York has grown revenue by 30 percent in the past year, which contributed to a similar rise in our overall North America income to £56m in 2013–2014.
The team has expanded its footprint beyond the New York region and now works across the US for clients such as Constellation Hotels, Hilton, Starwood, Host Hotels, Muss Development, Generator Hostels and Anbang.
Led by Peter Ferzan, the team works on projects valued from US$250,000 to over US$1bn for brands such as Westin, W, Sheraton, Marriott, Citizen M, Four Seasons, Ritz Carlton and Waldorf Astoria.
Checking in to the Netherlands inaugural Generator HostelHospitality
Work is underway on Generator Hostels’ first site in the Netherlands. Situated in a former University of Amsterdam building in the heart of the city, the 566-bed hostel project’s design takes its inspiration from the local Dutch style.
As Europe’s fastest-growing hostel brand, Generator plans to offer 12,500 beds spread across 15 European properties by 2018 – its Amsterdam hostel will be one of the jewels in the crown.
In the pre-construction phase, we will provide cost reviews, guidance on future consulting and budgeting needs and conduct feasibility studies on renewable energy technology, to achieve higher levels of BREEAM certification. During construction, we will administer the turnkey development agreement, ensure the quality of work and costs are monitored, manage change control, and support the completion phases.
Waldorf Astoria Masterplan Renovation Project for
Hilton Worldwide
10 inform | Issue 03
Infrastructure
Edinburgh tram passenger milestoneRail
Trams are now running along Edinburgh’s streets for the first time in almost 60 years after the completion of the city’s 14km, 15-stop tramline. It links the airport with the city centre and delivers an environmentally friendly, fast and high-capacity service.
With over three million passengers since it began, the service is running ahead of forecasted journeys and has a strong record for reliability, safety and punctuality. Around 2,000 passengers an hour travel on the eight 140ft-long trams during peak times.
The project had to overcome several challenges. The on-street section through the city centre required substantial enabling works before infrastructure construction and the trams also had to cope with the steep slopes of Edinburgh’s streets, to operate quietly and offer a suitable visual fit for this World Heritage Site.
Joining the project in autumn 2011 as project managers, our role was to help the City of Edinburgh Council deliver the scheme and provide contract administration. This meant that we helped to resolve issues to enable the permanent infrastructure works to be delivered.
11inform | Issue 03
Due for completion in 2017, progress on the construction of Abu Dhabi Airport’s Midfield Terminal Building (MTB) is continuing apace. Steel works on all piers were declared 99 percent complete last month.
The MTB, which will be one of the world’s largest passenger terminals, has four piers that accommodate 65 stands in total. The longest pier stretches over 500m with all four piers using a total of 13,300 tonnes of steel. The building enclosure includes the glass works for the curtain walling
Steel works milestone for Midfield Terminal BuildingAbu Dhabi
and roofing works, which will consume 175,000m2 of glass for the curtain walling and 260,000m2 of aluminium for the roof.
H.E. Ali Majed Al Mansoori, Chairman of Abu Dhabi Airports, recently said: “The MTB is the cornerstone of a broader plan to transform Abu Dhabi International Airport and accomplish our aim of becoming a global transportation hub. As it continues to take shape, with evidence of progress visible on a daily basis, the achievement of that objective draws ever closer.”
Our role
With 20,000 people working on the construction of the terminal, the sheer scale of the project demands accurate budgets, a strict schedule and proactive management of any risks. It’s our task to deliver cost estimating, scheduling, and risk management services to this major programme.
12 inform | Issue 03
Tottenham Court Road station transformationRail
Tottenham Court Road is a key station on the London Underground. Crossrail is working alongside Transport for London (TfL) on a £1bn transformation of Tottenham Court Road Station, the biggest transport investment in the UK's capital for decades.
Built over 100 years ago as two separate tube stations, Tottenham Court Road was not designed to cope with the almost 150,000 passenger journeys that are now made through the station every day. With the expected rise in passenger numbers interchanging between London Underground
services and Crossrail in 2018, the existing station is being upgraded to meet demand for years to come.
London Underground appointed Turner & Townsend as part of an integrated project team, to provide effective management of all stakeholder interfaces.
Last month London Underground marked a major milestone in the completion of the first stage of this £500m redevelopment, with the opening of the new ticket hall, the Eastern Ticket Hall.
The Project Initiation Routemap from Infrastructure UK has recently been updated to help the public and private sectors improve the delivery of major infrastructure projects and programmes.
Dutch roads scheme winOur lenders technical advisory team has been appointed to the A12 VEG road-widening project in the Netherlands, which connects The Hague to the German border. Once completed, the maintenance element of this major motorway will run for 16 years.
Procured under a design, build, finance, maintain and operate contract, we are working for the lenders on this public-private partnership project and will provide full technical due diligence services throughout the tender, financial close, construction and operational phases of the project.
UK project setup supportThe Routemap addresses the common problems during initial pilot application, such as governance, requirements, execution strategy, organisation design and development, and procurement.
View the Routemap – search: UK infrastructure route map
13inform | Issue 03
Supporting Hong Kong’s third runway projectAviation
We have been appointed to provide masterplanning, procurement strategy and risk management services for the new three-runway system at Hong Kong International Airport.
The airport is approaching its maximum capacity and this eight-year project will include the formation of 650 hectares of land north of the existing airport island, the construction of a new third runway and related airfield infrastructure, and the expansion of the existing Terminal 2.
“ Turner & Townsend has built an impressive track record in the aviation sector, having supported many of the world’s largest and most complex airport programmes.”
Tommy Leung, General Manager, Projects of the Airport Authority Hong Kong
inform | Issue 0314
Airlines on-board at Heathrow’s Terminal 2London
Heathrow Airport is celebrating the successful completion of the transition of 26 airlines into Terminal 2: The Queen’s Terminal. As a base for the Star Alliance, Terminal 2 is already enhancing efficiencies and enabling closer commercial cooperation amongst
member airlines. Over 40,000 passengers are now enjoying the world-class facility every day.
We’ve been working with Heathrow for more than 20 years, and established many of the practices that made Terminal 5 such a ground-breaking project in 2008.
We played a key role in enabling the Terminal 2 programme to meet Heathrow Airport’s objectives, including ensuring operational readiness, improving the passenger journey and implementing sustainable solutions.
15inform | Issue 03
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@turnertownsend
Tina Millan, our head of aviation in the US, joined us last year and has previously led multibillion dollar capital improvement programmes at Miami International and Los Angeles International airports. We asked her for insights into the US aviation market.
Q What are the key challenges facing the US aviation sector?
The main challenges are governance and stakeholder management because most airports are owned by local or state agencies, each with their own procedures for procurement, planning and delivery. These different approaches may affect the sector’s overall ability to compete on a global scale.
Funding from federal public agencies is shrinking and comes with many conditions about how it is spent, so alternative funding models (such as public-private partnerships) are getting more attention. However, raising money from private sources means projects undergo
enormous amounts of scrutiny from funders and is by no means an easy option.
Airports also need to prepare for future challenges, such as the increased global use of wide-bodied jets. While the extra passengers mean higher profits for airlines, many older airports don’t have the proper gate configurations, either inside the terminal or on the airfield, or equipment, such as specialised passenger loading bridges, to handle these larger planes.
Q Why is this an exciting time for the sector?
US aviation is very dynamic with major programmes, challenging funding models, evolving legislation and regulations, complex stakeholder arrangements, cutting edge technology and new retail concepts with airports increasingly looking like shopping malls. The deterioration of current facilities and equipment, and the global nature of aviation, mean US airports need to adapt to compete and increase their capital spending.
Q How do you see the sector developing over the next five to ten years?
The US has 12 of the top 30 busiest airports in the world by passenger numbers, but only two of the top 30 by passenger experience. There is a huge opportunity to provide existing and new passengers with world-class airport and retail facilities.
360°view: infrastructure focus
View the latest issue of 360̊ view online now.
Tina MillanVice President, US head of aviation
Our people
16 inform | Issue 03
We have been appointed by Parsons Brinckerhoff to provide support services to the Project Management Consultant (PMC) team on the Carmichael coal mine, port, and rail programme. Situated in Queensland’s Galilee Basin and owned by Adani Mining, the programme has a forecast capital spend of up to AUD$16.5bn.
We will provide a suite of programme support services to the PMC for the delivery of the initial phase of works.
The project will build Australia’s largest thermal coal mine, and will be linked by a new 388km
Team behind Australia’s largest thermal coal mine announcedMining and metals
standard gauge rail line to a new export terminal at Abbot Point Port, near Bowen in central Queensland.
Over its 60-year lifespan, this major ‘pit to port’ infrastructure project will not only support Adani’s operations, but the rail line and port facilities have the potential to assist the development of other proposed mines in the Galilee Basin.
Anthony Wood, Director, commented: “We have collaborated with Parsons Brinckerhoff on the Roy Hill Iron Ore project in Western Australia and other major programmes around the world. The team at
Turner & Townsend is delighted to be working with them once again.
“This appointment is well deserved recognition for our work on some of the world’s largest combined mining and infrastructure projects, and we are proud to add this appointment to our growing portfolio.”
“ Our uppermost commitment is to assist our partners and the owners in safely delivering the project within budget and on time.”
Natural resources
17inform | Issue 03
The Performance Forum, a unique joint industry project which establishes project performance benchmarks for oil and gas field developments, recently commemorated its 20th anniversary at its annual conference in London in September.
The event, attended by delegates from 25 of the world's major oil and gas operators, was headlined by Starlee Sykes, VP projects performance, BP, who spoke on how to achieve the competitive edge in offshore oil and gas developments. Delegates also heard speeches from Total, Apache, ENI, BG Group, Talisman and Shell along the theme "Project execution improvement through lessons learned from benchmarking".
The Performance Forum was established in 1994, by a small group of operators who realised that an ongoing review of cost performance was essential for the
future of the oil and gas industry. Since then, its membership has grown from five operators to 25 of the biggest players in upstream oil and gas, and the database includes cost, schedule and technical data from completed projects in all of the key producing regions of the world.
Turner & Townsend manages and operates the Performance Forum, which collects data to develop anonymous benchmarks and publish independent reports on project performance. These allow operator members to assess the integrity of their cost and schedule estimates, establish realistic performance targets and perform gap analysis versus their peers. The Forum’s work plays a key role in identifying and encouraging best practice, helping to improve performance across the industry.
Find out more at www.performance-forum.com
Oil and gas joint-industry project celebrates 20 years of benchmarking successIntegrity in industry
18 inform | Issue 03
Our well-established global contract services team, with over 50 experts across six continents, recently welcomed its latest member. Taking up the role of Africa Director of contract services, Jay Da Conceicao joins from DLA Cliffe Dekker Hofmeyr, one of the largest law firms in South Africa.
Jay is responsible for managing all contract aspects for clients from conception to completion, providing contract, risk and procurement advice in Africa.
Jay Da ConceicaoDirector, contract services, Africa
19inform | Issue 03
Search: Turner & Townsend oil and gas
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Taking US gas global Freeport LNG – operator of the world-class liquid natural gas (LNG) receiving and regasification terminal in Freeport, Texas – has received final approvals from the U.S. Federal Energy Regulatory Commission and the Department of Energy for its natural gas liquefaction and LNG export project.
Within the same timeframe, a Turner & Townsend project management support services team played a key role on this project, supporting the Freeport LNG team to achieve a positive final investment decision.
Freeport LNG appointed us as strategic partners to their project management team, to apply expertise and implement processes, tools and techniques to reduce the risk of cost and schedule overruns, and any associated impact.
With lenders and investors recognising that major projects are complex and challenging to deliver, a managed service approach was taken to support crucial aspects of the project and provide assurance to Freeport LNG that the complex project management functions of this multibillion dollar enterprise are being managed in a controlled and integrated manner.
“Having Turner & Townsend work jointly with our advisors to define the project cost not only gave us the confidence required to negotiate and finalise the contract price, but also allowed us to secure significant savings.”
Mark Mallett, Senior Vice President of Operations and Projects, Freeport LNG
Kevin DuffieldDirector, Middle East natural resources
Kevin Duffield has joined our Middle East team as Director of natural resources, bringing 18 years’ experience working across the property, infrastructure and natural resources industries in the UK, Middle East and Africa.
Previously Regional Lead for Corporate Real Estate at EC Harris, he has supported clients such as gas transporter Transco Plc, TAQA, Halliburton, and multinational corporations Microsoft and IBM.
Commenting on his appointment, Kevin Duffield said: “I am excited about the opportunity to provide input into the strategy and direction of Turner & Townsend’s natural resources team, driving growth and enhancing our share of the market.
“Natural resources companies are reshaping their assets and becoming more selective with investments. I look forward to responding to these shifting parameters, improving performance and achieving greater predictability throughout a project lifecycle.”
Orpic (Oman Oil Refineries and Petroleum Industries Company), has appointed us to provide contract and senior contract consultancy support to their business in Oman.
We have been awarded a two-year framework with the potential to extend for a further 12 months. The team will provide pre-contract purchasing and procurement support to Orpic.
Orpic is one of Oman’s largest companies, with over 1,600 employees, and refineries in both Muscat and Sohar. It has a significant capital investment programme with work involving three major projects over the next four years – a multiproduct fuels pipeline, the improvement of its Sohar Refinery and the Liwa Plastics Project.
Major contract in Oman’s oil sector with OrpicMiddle East
20 inform | Issue 03
Professional Woman of the Year
The National Association of Professional Women has awarded Pamela Hime Kirk the prestigious title of Professional Woman of the Year 2014. The US-based networking community recognised Pamela for her outstanding achievements in business leadership.
A cost engineer with more than 27 years of experience working in the Alaskan Arctic oil and construction industry, Pamela joined Turner & Townsend Larkspur in 2013 as a project control consultant. She has aided several high-profile oil and gas operators to implement cost control strategies and procedures.
21inform | Issue 03
People and community
Cutting emissions in Australia
One million young people in the UK are not in education, employment or training. Meanwhile, industry is experiencing a talent crunch – a serious shortage of people entering the built environment professions.
To help tackle these challenges, we have adopted Marden High School in North Shields – the first
school in the North East of England to introduce an industry-supported qualification called Design Engineer Construct onto its education curriculum.
We will support teachers and students at the school as they work their way through an accredited curriculum to design a virtual eco-classroom. During this project, students will learn
about the roles within a project team, sustainable design, architecture, project management and procurement, and building information modelling, a discipline that we specialise in. Students will also attend site visits to our projects in the region.
Inspiring the next generation
We are committed to improving our environmental impact and creating a more sustainable built environment for future generations.
Our Australia team continues to lead the way – in 2014 they reduced electricity consumption by 26 percent per employee as part of our ongoing involvement in the CitySwitch programme.
These excellent results have been achieved by moving to Green Star-rated office space, installing optimal motion sensors and energy-efficient equipment, and positively influencing our employees’ environmental impacts in the workplace and at home.
Now certified with ACTSmart Business, the Canberra office decreased its waste to landfill by 92 percent between January and October 2014. Our next target is to achieve paperless finance across the region.
44%reduction in electricity consumption in our Perth office in 2014
22 inform | Issue 03
People and community
Global expansion for talent network
Our global talent development network, ‘Your Professional Future’ (YPF), has reached the 200-member mark, and expanded into Australia.
Attracting, developing and retaining talented professionals is an ongoing priority for Turner & Townsend, and was a key driver behind the set-up of YPF nearly a decade ago.
The network brings together a broad spectrum of our people, giving them the chance to develop skills, tackle business-wide challenges and gain experience in areas such as business development, innovation and research.
Best practice organisation Constructing Excellence has announced that Murray Rowden is to be its new chair.
Murray, Managing Director of our global infrastructure business, commented:
“Now is a once-in-a-decade opportunity for the construction industry. The economy has created a perfect storm and a fundamental challenge to the way we do business.
“The sector’s major players must respond radically to ensure future prosperity, and Constructing Excellence is perfectly placed to support and accelerate the changes required. My goal is to help Constructing Excellence – and the industry as a whole – move beyond incremental efficiency to achieve its vision of genuinely exceptional performance.”
Murray RowdenConstructing Excellence chair
23inform | Issue 03
Wishes come true in The NetherlandsOur team in the Netherlands recently supported the Make-A-Wish Foundation in fulfilling the wishes of two children with life threatening medical conditions. Twenty-five volunteers completed two unique projects, to make the wishes of two boys, aged five and eight, come true. One of the boys requested a special ride on race circuit to bring to life the Disney animation Cars, while the older boy wished to feature in his own action movie.
Our two teams were responsible for organising every detail, from ordering a cake, arranging a film studio, getting ninja costumes,
and securing a red carpet movie premiere. The team also used their professional and personal networks to raise funds to support the initiative. As a result of their efforts, the boys’ wishes were fulfilled and they enjoyed a unique day shared with their families.
Mirna Duskan, our CSR representative in the Netherlands, commented:
“It was an amazing experience to be involved in the preparation of the wishes and in raising funds to make them possible. Seeing everyone committed to bring some happiness to two children and their families was truly inspiring.”
Queensland’s only children’s hospice breaks ground
February saw construction of a new children’s hospice begin – only the third of its kind in Australia. A joint initiative between Queensland Kids and Wesley Mission Brisbane, Hummingbird House will provide world-class paediatric palliative care and respite support to Queensland families living with children affected by life-limiting conditions.
With eight bedrooms and five family accommodation units, Hummingbird House will offer 24-hour medical care, end-of-life care and respite support for more than 3,700 families. We are providing full pro bono project management services for the design and delivery of the hospice on Brisbane’s northside.
“We are proud to be contributing to this vital facility which will affect so many people’s lives in Queensland,” said Turner & Townsend Chief Executive Officer Vincent Clancy.
The state-of-the-art home will have a heated indoor pool, wheelchair access, an outdoor tree house and swing, orchard and sensory garden. Construction is due to complete by the end of 2015.
“ We are proud to be contributing to this vital facility which will affect so many people’s lives.”
(Left to right) Paul Quilliam, General Manager, Hummingbird House, with Turner & Townsend’s Vincent Clancy, Dave Todd and Anooj Oodit at the groundbreaking ceremony for Hummingbird House
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Supporting Pinsent Masons’ energy efficiency goals
Judy AdamsDiversity Committee chair
Judy Adams, Global Support Services Director, will lead our new Diversity Committee. The committee will focus initially on embedding initiatives that advance diversity and inclusion within our business and beyond.
Industry recognitionOur latest award wins:
The Queen’s Award for Enterprise in International Trade
Consultant of the Year Building Awards 2014
CEO of the Year Building Awards 2014
Project/Construction Management Firm of the Year Irish Building and Design Awards 2014
Turner & Townsend is ranked 66 in The Sunday Times Top Track 250 of UK mid-market private companies with the fastest growing sales.
International law firm Pinsent Masons is aiming to reduce energy use and carbon emissions across its UK office portfolio, with further efficiencies in waste, water, transport, maintenance and its carbon-related taxes.
Our energy, sustainability and cost management advisors were appointed to support the firm to improve the energy and environmental performance
For more information contact:
of its portfolio, while reducing costs and positioning the firm as an environmental leader in its sector.
We helped Pinsent Masons to understand its energy use and environmental impact, and identify improvement opportunities and cost savings. This included defining targets, developing comprehensive reporting dashboards, asset energy reviews and whole-life costing of measures.
A chartered quantity surveyor, Judy joined the business in 1995 and has seen the company grow from 500 people to over 4,000, based across 37 countries. Commenting on her appointment, Judy said: “The range of perspectives that come from our people’s differences fosters creativity and success for us and our clients. I hope to help drive real change by shining a light on the importance of valuing and fostering diversity.”
turnerandtownsend.com
linkedin.com/company/turner-&-townsend @turnertownsend
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Turner & Townsend is an independent professional services company specialising in programme management, project management, cost management and consulting across the property, infrastructure and natural resources sectors.
With 87 offices in 36 countries, we draw on our extensive global and industry experience to manage risk while maximising value and performance during the construction and operation of our clients’ assets.
www.turnerandtownsend.com
© Turner & Townsend. All rights reserved March 2015. This content is for general information purposes only and does not purport to constitute professional advice. We do not make any representation or give any warranty and shall not be liable for any losses or damages whatsoever, arising from reliance on information contained in this document.
Robert EdwardsManaging DirectorLatin [email protected]
Bruce McAraManaging DirectorNorth [email protected]
Jon WhiteManaging [email protected]
James DandManaging [email protected]
Ian DonaldsonManaging [email protected]
Mike CollingsManaging DirectorMiddle [email protected]
Duncan StoneManaging DirectorAsia [email protected]
Anooj OoditManaging [email protected]
