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ISS Practice Guidance for Case Managers Effective Date: 1st November 2015 Review Date: 1st May 2017

Version Control: Version 5.0 Final Owner: Operational Support Manager

Content

Page number

1. Eligibility 1 2. Suitability 2 3. ISS in Pre-Sentence Reports 3 4. ISS levels of supervision

Bail ISS ISS Post Custody ETE ISS

Junior ISS

5 5 5 6 6

5. ISS programme planning ISS Planning Meetings Electronically Monitored Curfew Weekend and BH tracking ETE Restorative Justice ISS Team Provision Case Manager Appointments Specialist Workers/Other Professionals Police Station Signing Timetables Reduction in hours Reviews

7 8 8 8 9 9 9 10 10 10 10 10 11

6. Management of Behaviour and Enforcement 11 7. Further Guidance 13 8. Appendices

A – Intensive Supervision and Surveillance in Nottinghamshire B - ISS Planning Meeting Checklist C – ISS Review Meeting Checklist D – Risk to Staff form E - ISS Programme Ground Rules F – ISS Consent Form G –ISS Evaluation H – Example of a Formal Monitoring of Behaviour letter

14 15 16 18 19 20 22 27

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1. Eligibility 1.1 A Court can only sentence a young person to an YRO with ISS when:

The offence is punishable with imprisonment

The Court is of the opinion that the offence, or combination of offences, was so

serious but for ISS, a custodial sentence would be appropriate

If the young person was aged under 15 at the time of conviction, the court must be of

the opinion that they are a persistent offender

If the offence is non-imprisonable, but the young person is already in breach of an

YRO, ISS is available only where the court considers there has been wilful and

persistent none compliance.

1.2 Where a child or young person is alleged to have committed an offence that is serious enough to warrant a remand to custody, the court may consider giving a bail support package including ISS (Band 1). Further guidance can be found in the Bail and Remand Management Guidance. 1.3 DTO Notice of supervision with ISS should only be used where a risk assessment indicates serious risk of harm or high likelihood of re-offending. Necessity for ISS following a custodial element of a DTO would be indicated by a young person:

being eligible for MAPPA (Categories 1,2 and 3) and/or

having a Likelihood of Reoffending (LoR) Rating of medium or high

a high or very high risk of serious harm 1.4 The table below shows the assessment process for ISS proposals

Custody Threshold RoSH Professional Judgement LoR Professional Judgement

Low or Medium

M No ISS

Band 1 ISS

Band 2 ISS

H Extended ISS

Band 1 ISS

High Band 1 ISS

Band 2 ISS

H Extended ISS

Band 1 ISS

V High Extended ISS

Band 1 ISS

YES AND AND /

OR

2. Suitability 2.1 As detailed in the table above the YJB Guidance indicates that as well as meeting the Custody threshold, the young person should also have either a combined High or Very High Risk of Serious Harm (RoSH) with a Medium, High or very High Likelihood of re-offending, or a Medium, High or Very High Likelihood of Offending to be considered suitable for ISS. If the young person does not meet these criteria then Case Managers should consider proposing an YRO with a high level intervention package instead of ISS.

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2.2 Most young people meeting the criteria above should be considered suitable for ISS and this should be presented in PSR’s as an option. However, where the criteria is met but a young person has a significant learning disability or mental health problem, then care needs to be given before proposing ISS. In cases where there are issues that need to be resolved before there can be a reasonable expectation of compliance, for example where a young person is homeless, it may be appropriate to ask for an adjournment of sentencing to try and resolve these issues before a final assessment of suitability is made. 2.3 There may be rare cases where, after careful consideration, it is agreed that no community sentence can be offered, having taken into account RoSH, LoR and the likelihood of compliance. These should always be discussed with and endorsed by a Team Manager.

2.4 In regards to DTO licence where the eligibility criteria apply, you should discuss the case at a Risk Strategy Meeting (RSM) or with a Locality Team Manager to gain management approval for decision. Meeting any one or more of the above criteria alone does not automatically mean that ISS should be used. The Panel/Manager must take the view that this is reasonable and necessary for the management of the risk and the recommendation must be agreed by someone of operational manager level or above.

2.5 When it has been agreed to make a recommendation for ISS to be used as a licence condition, you must complete the Request for Intensive Supervision and Surveillance to be added to Notice of Supervision/ release licence form to ensure that a defensible, evidence based decision making process in place for each case. This must be sent securely to the YJB Placement Service where the young person is held in a STC or SCH or to the National Offender Management Service where they are held in a YOI within 10 days prior to release. A copy must also be sent to the secure establishment with the final review meeting paperwork. A decision is then taken by the responsible authority no more than 7 days prior to release.

3. ISS in Pre-Sentence Reports & Bail and Remand Reports 3.1 The Court may ask for a consideration of ISS where a young person is at risk of custody but where the young person is not suitable using the set criteria. In these cases the PSR should clearly explain the ISS Programme and the eligibility criteria set by the YJB, and why the young person does not meet these criteria. This does not prevent a Court making an ISS programme if they wish, but the PSR should guide them to a more appropriate sentence such as an intensive YRO with supervision and electronically monitored curfew. 3.2 In these cases the following paragraph should be used in PSR’s

“In considering suitability for an Extended Activity Requirement with Intensive Supervision and Surveillance (ISS) the Youth Justice Service must have regard to the national guidance issued by the Youth Justice Board. An ISS requirement would involve daily contact with the Youth Justice Service, a programme of activities for up to twenty five hours each week over a six* month period and an electronically monitored curfew. The assessment made based on the combined likelihood of re-offending and the risk of (YP name) causing further harm indicates that such an intensive programme is not required, as this assessment does not meet the YJB criteria of an Asset score of 24 or more and or a high or very high Risk of Serious Harm assessment. A Youth Rehabilitation Order with other robust requirements would provide a more appropriate level of intervention for (YP Name) at this time.” *12 months if Extended ISS being considered

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3.3 Where ISS is proposed a copy of the proposed timetable agreed at the ISS Planning Meeting (see section 5 of this document) should be attached to the PSR. The conclusion of the PSR should outline the programme that is proposed for the initial period on ISS and the outcomes it is hoped that this programme will achieve. The suggested standard wording for an ISS requirement is

“Given the level of risk highlighted in the section above, I have assessed that Intensive Supervision and Surveillance would be an appropriate disposal in order to reduce the likelihood of further offending. An extended activity requirement of this nature would also necessitate the making of a Supervision Requirement, a Curfew Requirement and an adjunct to this of an Electronic Monitoring requirement. I would propose that the Curfew Requirement should be of….months in length. The householder of the address has given their consent to the fitting of electronic monitoring equipment.”

3.4 If the court chooses not to impose an alternative to custody they must, in line with paragraph 80 (3) schedule 4 of the Criminal Justice and Immigration Act 2008, state that an YRO with ISS is not appropriate and the reasons why. This should be recorded on the Court Sheet. 3.5 When making an application for ISS as part of a Bail Supervision and Surveillance Programme, Appendix A ‘Intensive Supervision and Surveillance in Nottinghamshire’ can be attached to the Bail and Remand Report as a guide to the Court of the likely components of the ISS Programme. 3.6 A YRO with ISS comprises of a number of mandatory requirements, which need to be made on the order, these are:

an extended activity requirement of more than 90 days (i.e. 91 days) but no more than 180 days

a supervision requirement (minimum of 12 months in length)

a curfew requirement

an electronic monitoring requirement (unless the court considers it inappropriate to do so).

4. ISS levels of supervision 4.1 The Chart below shows the minimum hours each week that must be instructed for the different levels of intensity on ISS.

ISS type Contacts per week

Extended ISS (180 days)

1-4 months 5-6 months 7-12 months

25 hours 2 contacts per day*

15 hours 5 hours

High Intensity ISS (91 days) Band 1 /DTO ISS

1-3 months 4-6 months

25 hours 2 contacts per day*

5 hours

Medium Intensity ISS (91 days) Band 2

1-2 months Month 3 4-6 months

20 hours 2 contacts per day*

10 hours 5 hours

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Junior ISS – under 13 years olds (91 days)

1-3 months 4-6 months

12.5 hours 7.5 hours can be education

5 hours

ETE ISS (91 days)

1-3 months 4-6 months

Daily contacts, 7 hours per week in addition to full time education

3 hours

* one of the contacts can be the electronically monitored curfew 4.1.1 The majority of each ISS timetable should be directed towards education, training and/or employment. However the ISS remit is much wider than this, and capacity is needed to ensure all the other elements are provided. Therefore even if the young person is in full time education or training the YJS can only count 15 hours a week of the high intensity hours in any of the ISS programmes defined towards this element, with the exception of Junior or ETE ISS (see below). 4.2 Bail ISS 4.2.1 Where ISS has been made a condition of a Bail Supervision and Support Programme, there should be a minimum of 25 hours programmed contact time each week, including support during evenings and weekends. This can be reduced to five hours a week where the following criteria have been met:

There has been no offending on bail or breaches of bail conditions The programme elements have been successfully implemented and completed The court has approved the variation in contact levels

N.B. Please note local agreement in Nottinghamshire is that the young person must have successfully completed a minimum of 12 weeks, and the risk factors reduced. An ISS Review and or a RSM must be held to ascertain this and also have a Team Manager’s agreement before an application in Court for variation of hours can me made. 4.3 Post Custody ISS 4.3.1 If the period on supervision is for more than 6 months in total, the high intensity period should be at least three months. If it is for less time, the high intensity period should be at least half the period of the Supervision Notice. Case Managers may choose to run a longer high intensity period, but should always allocate some time to the low intensity level in order to reduce dependency. There should be a review prior to the reduction in supervision. 4.4 ETE ISS 4.4.1 Employment ISS - There are some young people who are in full time employment and so cannot manage the full timetable of activities that ISS requires, the YJS wants to support this positive activity by offering a more flexible approach.

4.4.2 To qualify for employment ISS Case Managers should satisfy themselves that the employment is full-time i.e. 35 hours or more and ‘legitimate’. Legitimate employment is where there is evidence of one or more of the following:

paying National Insurance payslip evidence letter from the employer

4.4.3 The legitimacy of and attendance at the employment should be regularly confirmed by the Case Manager through unannounced checks and ongoing liaison with the employer.

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4.4.4 The content of employment-based ISS is as follows:

Seven hours a week of supervision for the first three months and three hours a week in the second three months

weekends and evening contacts must still be covered electronically monitored curfew must be in place – hours can be flexible to ensure

work can be undertaken all five core elements must be covered National Standards still apply

4.4.5 Full-time training ISS - This is aimed at young people on legitimate full time training programmes. Legitimate full time training is where a young person is carrying out an apprenticeship or employment based training course of 35 hours or more per week. As with employment based programmes, programmes should be for a minimum of one contact each day (Monday to Sunday) for the high intensity period. Contacts can take place in the day, in the evenings and at weekends. 4.4.6 As with employment based ISS, if the young person loses their place on the training course, he/she should immediately revert to the full programme standard for the High Intensity ISS requirement.

4.5 Junior ISS

4.5.1 To qualify for the programme the young person must be 13 years of age or younger at the time of sentencing. The young person must have a full assessment of their needs. The content of a junior ISS would be as follows:

12.5 hours of contact per week for the first three months, followed by a minimum of five hours a week (exact hours dependent on needs of the young person and the community)for the remaining three months; where the young person is in full time education seven hours can be counted towards the total, while the remainder should be made up of:

at least one face-to-face contact per day, seven days per week all five core elements must be covered within the timetable electronically monitored curfew must be in place national standards still apply weekend and evening work must still take place

N.B. All young people under the age of 13 do not necessarily need to be placed on Junior ISS; this should be based on their assessed needs and risk levels. In addition, where it is felt that Junior ISS is the most appropriate option, the courts should be made aware of this on a case by case basis

4.6 The supervision should be made up of purposeful activity to be timetabled and attended every week. The length of the high intensity phase is also determined in the table above (see 4.1) and should always be accompanied by a curfew with electronic monitoring (unless the court feels that electronic monitoring is not appropriate). Each young person in the high intensity phase on any of the above programmes should also receive two contacts per day, seven days per week one of which can be the electronically monitored curfew. The second contact should be face to face with either a member of YJS staff or agency acting on their behalf.

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5. ISS Programme Planning 5.1 When ISS is made as part of a YRO, the young person should be seen on the same day as the court appearance, and a programme plan (timetable), signed and agreed with all parties, should be finalised as soon as practicable after an ISS requirement has been made. 5.2 When ISS is made as a condition of bail, the young person should be seen on the same day as the court appearance, and a finalised programme plan (timetable) should be agreed by all parties within two working days of the bail condition being imposed. 5.3 For post custody ISS, the final review meeting in the secure estate must identify the programme to be provided during the supervised part in the community, and the requirements on the young person during that period must be explained to them. The young person should be seen on the day of release and a programme plan (timetable) signed and agreed with all parties. 5.4 Case Managers who are writing a PSR where ISS is an option/recommendation, or have a young person in custody who will be subject to ISS as part of supervision upon release; should arrange an ISS planning meeting prior to sentence/release from custody. For Bail ISS where there was not a period of adjournment to prepare for the Bail ISS package, this planning meeting should be held as soon as possible after bail is granted. 5.5 ISS Planning Meeting 5.5.1 This should be a multi-agency meeting chaired by the Case Manager, who will be responsible for inviting the Youth Justice Senior Practitioner (who may invite relevant Intervention worker), Remedi Manager or Coordinator, and any other professionals working with the young person such as Substance Misuse worker, YJ ETE Advisor, Housing Worker etc. 5.5.2 The focus of the meeting should to be to discuss the needs and risks of the young person as assessed in AssetPlus and plan the first five weeks of ISS intervention based on the actions identified in ’Our Intervention Plan’. Please see appendix B for ISS Planning Meeting Checklist. 5.5.3 An ISS programme should address all of the needs identified in the AssetPlus. Objectives should be sequenced so that the most immediate problems are dealt with first. Intensive Supervision should always contain the following five core elements:

Education, Training (especially basic literacy and numeracy) or Employment Interventions to tackle offending behaviour Reparation to victims or the community Assistance in developing inter-personal skills Family Support A curfew supported by electronic monitoring plus two surveillance checks a day; the

existence of a tag may count as one of these contacts N.B. In regards to Bail ISS, as the young person will not yet have been convicted, the Reparation element of ISS cannot be included in the timetable and whilst general discussions around offending behaviour can take place offence specific offending behaviour work should not be carried out.

5.5.4 Supervision should be tailored to the individual so that any other needs the young person has such as accommodation, substance misuse or mental health are also addressed.

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5.5.5 The intervention plan should use short focused targets, and as ever these should be SMART and build on existing strengths. These should be recorded in the Pathways and Planning module in AssetPlus and be reviewed monthly with the young person, parent or carer and other professionals involved at an ISS review meeting see 5.16.

5.6 Electronic Curfew 5.6.1 The Electronically monitored curfew can count as one contact per day. Case Managers are responsible for checking that a young person’s tag has been fitted (this should be recorded on Careworks) and are responsible for following up any curfew violations as reported by the Electronic Monitoring Service (EMS). 5.7 Weekend and Bank Holiday Tracking 5.7.1 When weekend and bank holiday tracking is required please let locality Business Support know by midday on Thursday (or midday of a working day two days before a bank holiday), giving the full address with postcode and contact numbers (both mobile and landlines), for the young person and their parents/carers. Please also update locality Business Support with any changes. 5.7.2 ISS tracking takes place between the hours of 10am and 2pm and should be recorded on timetables as these hours. Case Managers should inform the young person that they will be contacted by the worker who is tracking on the day prior to the visit (usually a Friday), to advise them of a shorter 2 hour time slot for their visit, as due to the number of visits and the distance to be travelled, they are unable to give a specific time. Two hours can be allocated on a young person’s programme for tracking visits 5.7.3 If there are problems on home visits ISS Trackers will try to solve them which may cause delays. ISS Trackers will record information relating to the visits on Careworks by midday on the following Monday morning (or first working day following a bank holiday). 5.7.4 The Risk to Staff Assessment Form (see appendix D) should be completed /updated on Careworks for all young people who are to receive tracking visits 5.7.5. Staff carrying out the tracking at the weekend should ring the duty number 0115 8043939 before they commence tracking, inform the duty of the schedule of their visits and ring duty to let them know that they have finished. Staff need to ring and talk with duty in person and not text as the duty phone does not accept texts. 5.8 Education, Training and Employment (ETE) 5.8.1 The majority of each ISS timetable should be directed towards education, training and/or employment. However the ISS remit is much wider than this and capacity is also needed to ensure all the other elements are provided. Therefore, even if the young person is in full time education or in training / employment of less than 35 hours, only 15 hours a week can contribute to the high intensity hours (If the young person is in employment or training of 35 hours or more a week, then ETE ISS as described on p6 should be considered). 5.8.2 The legitimacy of (see 4.4.2) and attendance at employment should be regularly confirmed by the Case Manager through unannounced checks and ongoing liaison with the employer.

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5.8.3 For those young people not in ETE, the Case Manager should liaise closely with the locality YJ ETE Advisor. 5.8.4 For those young people not accessing full time ETE whilst subject to ISS, the Basic Skills Tutor in the Operational Support Team will undertake an assessment and coordinate a package of intervention for each young person whilst subject to ISS, working in partnership with the Case Manager and YJ ETE Advisor to help the young person make positive progress into an ETE placement. 5.9 Restorative Justice 5.9.1 Each young person should have at least one session of direct or indirect reparation on his/her timetable each week during the intensive period, except for those subject to ISS on Bail. 5.9.2 The Remedi Team Manager or Coordinator should be invited to the initial ISS planning meeting to facilitate speedy commencement of appropriate reparation hours in the intensive period. 5.9.3 Referrals for reparation should be made using the Referral module in AssetPlusto Remedi, and should be made within 5 working days of the order being made. 5.10 Operational Support Team Interventions 5.10.1 The Operational Support Team are able to offer the following interventions:

One to one sessions with young people Group work programmes delivered by Operational Support Team workers Group work programmes delivered by commissioned partners

5.10.2 All young people subject to an ISS requirement will be secondary allocated to an Intervention Worker in the Operational Support Team and will receive an induction from them. The induction will include completion of the standards of behaviour contract and ground rules for group work (Appendix E), and ISS Consent Form (Appendix F). 5.10.3 Details of the group work programmes being delivered will be sent to Case Managers regularly. There will be a mixture of sessions delivered by the Operational Support Team and partner agencies. 5.10.4 Young people are expected to make their own way to group work programmes based in their own locality. The average travelling time by car or public transport can count towards the minimum hours of their ISS programme. Where no appropriate public transport is available, or where there are exceptional circumstances, transport will be provided. 5.10.5 Where a young person has to travel to a programme being delivered away from their own locality transportation will be provided. 5.10.6 Intervention Workers within the Operational Support Team will offer one to one appointments in which they will deliver interventions addressing risk and needs as decided at the ISS planning and review meetings based on the AssetPlus assessment and ‘Our Intervention Plan.’

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5.11 Case Manager appointments 5.15.11 It is important for the Case Manager to have regular contact with the young person to enable dynamic assessment of risk and needs, ensure interventions are addressing those risks, address any compliance issues, and maintain links with carers/family where appropriate. Case Managers should have a minimum of one contact per week with young people whilst on ISS. 5.12 Appointments with specialist workers and other professionals 5.12.1 Appointments with other professionals and specialist workers are an important part of a young person’s ISS timetable, and those working with young people subject to ISS should be involved in the planning and review of interventions. These may include Substance Misuse Workers, Social Workers, Health Workers (such as CAMHS, YJS Nurse), Housing Workers, etc. 5.12.2 Appointments with Health and other voluntary provision can only be included on an ISS timetable as a statutory contact where this has been agreed in advance by the young person, and they are aware that attendance is required as part of their order. Young people should be advised that where they no longer wish to engage with a voluntary provision, they need to inform their Case Manager in advance and not just fail to attend the appointment. 5.13 Signing at Police Stations 5.13.1 Setting up signing in at the Police station is the Case Managers responsibility and locality Business Support will check with the Police Station and record information on Careworks by midday on Mondays. Case Managers can allocate the average travel time to the Police Station and back on a young persons timetable. 5.14 Timetables 5.14.1 Case Managers are responsible for the production of timetables, which should be completed by Thursday for the following week, and attached to the paperclip on Careworks so they can be easily accessed. Any changes after this should be communicated to the allocated Worker/YJ Senior in the Operational Support Team. 5.14.2 A copy of the timetable should be given to the young person and an additional copy signed by them and scanned on to Careworks. 5.15 Reduction in Hours 5.15.1 Discussions regarding the reduction in hours from the high to low Intensity period should be held at the initial planning meeting and communicated to the young person and parent/carer. In some cases this may be linked to their engagement and compliance. 5.15.2 The aim of the low intensity period is to withdraw direct support to the young person gradually. The hours should decrease gradually to five hours rather than drop suddenly and should be agreed and explained clearly to the young person and their parent/carer at the monthly ISS Review meetings. 5.15.3 Weekend support should continue to be offered in the low intensity phase if deemed necessary.

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5.15.4 During the low intensity period, the five hours’ enforceable time should be used to ensure attendance at key activities. 5.16 Reviews 5.16.1 The first Monthly ISS Intervention Review should be booked at the Initial Planning Meeting and the date and time communicated to the young person, their parent/carer and all those working with the young person. 5.16.2 All professionals working with the young person should be invited to the monthly reviews, which, where appropriate, should also incorporate the RSM for those young people who present a high or very high RoSH (where necessary a professionals meeting may take place before or after the meeting with young person and their parent or carer). 5.16.3 Workers who are unable to attend ISS Reviews should submit a report to the Case Manager detailing the young person’s progress to date and areas for further development. 5.16.4 The Case Manager (or Team Manager/Advanced Practitioner if combined with a RSM) will chair the Intervention review. The ‘Our Intervention Plan’ review should be completed at this meeting and a new Action Plan agreed by all those involved. This should include opportunities for the young person, their parent or carer, and other professionals working with the young person to feedback on progress, challenges and areas for future development (see Appendix C ISS Review Meeting Checklist). 5.16.5 The proposed programme of intervention for the next five weeks of ISS delivery should be agreed, and the next monthly review meeting date should be set and communicated to all those involved. 5.16.6 The Case Manager should follow this pattern of five weekly plans and monthly review meetings until the end of the ISS Activity Requirement. 5.16.8 For ISS Bail cases timely review meetings should be held and after 12 weeks, consideration should be given as to progress made and whether or not to return to Court for a reduction (variation) of ISS hours as per information in 4.2 of this document. 5.16.9 The Interventions Development Worker will undertake an independent evaluation with the young person regarding their views of the ISS provision at end of the ISS Activity period which will be fed back to Managers (see Appendix G –ISS Evaluation form).

6. Management of Behaviour and Enforcement 6.1 Wherever possible, breaches of ISS should be expedited. Guidance on enforcement can be found within the Compliance and Enforcement Policy. 6.2 Where young people are absent from programmes due to sickness, Case Managers or Duty Workers should make every effort to clarify that the young person has seen a doctor and has been advised not to attend programmes for medical reasons. It should remain clear to the young person that if they are too ill to attend statutory appointments they should remain at home and expect a home visit from a Case Manager, Duty Worker, Intervention

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Worker or YJS Police Officer. If they are not at home as required without evidence of an acceptable reason they will be considered in breach of their order. 6.3 Sickness absence should not be counted towards the days of specified activity. The number of days missed through sickness should be added on at the end of the high intensity period. This should clearly be communicated to young people at the start of their order.

6.4 If the young person is remanded to custody for a short period during ISS and then released back into the community without re-sentencing, the number of days spent on remand should be added to the expected end date of either the high intensity or low intensity phase depending on the young person’s position at time of remand.

6.5 Young people will be made aware during the induction to their order of the expectations of their behaviour when they attend programmes (see Appendix H – ISS Programme Ground Rules). 6.6 Case Managers will receive telephone notification from Intervention staff regarding non-attendance and any behaviour issues by young people on programmes. Entries will be made on Careworks either the same day or the following day. 6.7 Where there are a number of young people involved in poor behaviour or a specific incident on group work programmes, the Intervention workers in attendance will inform the Case Managers of all the young people involved, and the YJ Senior Practitioner, and recommendations of action to be taken, based on the severity of the behaviour, will be given. Discussions between the relevant Case Managers and the YJ Senior Practitioner should take place to ensure that there is a fair and consistent approach taken to any sanctions imposed on those young people involved. In the absence of the Case Manager the practitioner identified as having case responsibility will be informed. 6.8 Where there is ongoing low level poor behaviour which as ‘one off’ incidences do not meet the threshold for a formal warning or breach action, but there is a pattern emerging of behaviour causing disruption to group work programmes, then Case Manager’s should consider giving the young person a Formal Monitoring of Behaviour letter. This letter would identify the unacceptable behaviour and give them a formal period of monitoring and make clear that if their behaviour does not improve during this time then a Formal Warning letter or breach action may be taken (see Appendix I for an example letter). 6.9 Where agreement on the management of behaviour / enforcement actions cannot be reached between the YJ Senior Practitioner and Case Manager, the following escalation process should be followed. YJ Senior Practitioner Case Manager Operational Support Manager Locality Team Manager

YJ Operations Manager - final decision.

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7. Further Guidance 7.1 Further Guidance regarding ISS can be found in:

YJB’s Youth Rehabilitation Order with Intensive Supervision and Surveillance ISS Operational Guidance (2009)

Case Management Guidance National Standards for Youth Justice

7.2 Please also see following local policy and guidance Compliance and Enforcement Policy Bail and Remand Management Guidance

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Appendix A – ISS in Nottinghamshire

Intensive Supervision and Surveillance in Nottinghamshire When young people are made subject to Intensive Supervision and Surveillance (ISS) as a condition of a Bail Supervision and Support Programme, they will be allocated a Case Manager within one working day who will ensure they have a timetable of 25 hours of provision including two contacts a day. They will also be allocated an ISS worker who will complete an induction and go through the expected standards of behaviour whilst subject to ISS. The ISS programme will address the needs identified in the Bail Assessment and an Intervention Plan with objectives which address the most immediate problems first, will be completed and signed by the young person and where appropriate their parent /carer. The following can be included in the programme: Education, Training or Employment (ETE) – Youth Justice ETE Advisors will work with young people to support them into appropriate provision. The Youth Justice Basic Skills Tutor will offer young people who are not in ETE an assessment and interventions. One to one work with Case Manager and / or Intervention Workers – to address behaviour, interpersonal skills and other identified areas of need. Attendance at group work programmes – a range of group work programmes are available to young people subject to ISS, which are constantly under review to ensure they meet young people’s needs. These group work sessions focus on ETE, offending behaviour, relationships, personal & social development, and positive activities / constructive leisure. Appointments with specialist workers / other professionals – Where appropriate young people may have appointments with specialist workers such as Substance Misuse Workers, H2H (Child and Adolescent Mental Health Service), Housing Workers, Social Worker etc. Appointments with approved mentors – where available and appropriate Tracking Visits - Home visits made by workers on Saturdays, Sundays and Bank Holidays. Signing in at Police Stations Case Review Meetings – ISS Cases will be reviewed regularly with the young person, parent/carer and professionals working with the young person and family. Electronically Monitored Curfew – all young people subject to Bail ISS will be subject to an electronically monitored curfew

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Appendix B – ISS Planning Meeting Checklist ISS Planning Meeting Checklist

Band of ISS being proposed (for YRO’s) Band 1, Band2 or Extended ISS?

Length of time on ISS (For DTO Supervision cases) and length of intensive period?

AssetPlus Assessment – what are the main desistance factors which need to be

addressed?

What is the current ETE provision? / will the young person need a Basic Skills

Assessment?

Who else is involved with the young person to address risk factors? / Do any referrals

need to be made?

How can the Intervention Worker support the Case Manager to address risk factors

/what work should be undertaken within one to one sessions?

What are the young person’s interests?

Is the young person suitable to attend group work programmes? If so which of the

current programmes will the young person attend?

What Reparation projects are available and how many hours will the young person

complete? (one session per week for high intensity period)

Intervention Plan / Time table - who will do what and when to address risk factors? (To

be discussed with YP and included in targets in ‘Our Intervention Plan’)

Draft a weekly timetable for first five weeks of provision / are there sufficient hours?

Have all Five Core elements of ISS been included? If not, why not?

1. Education, Training (especially basic literacy and numeracy) or Employment 2. Interventions to tackle offending behaviour 3. Reparation to victims or the community 4. Assistance in developing inter-personal skills 5. Family Support

Agree date of first ISS review meeting one month into ISS programme (or if Bail ISS

after an appropriate period of time)

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Appendix C – ISS Review Meeting Checklist

ISS Review Meeting Checklist

Complete ‘Our Intervention Plan’ review - What Targets were set in the young

person’s plan? Have these been achieved? If not, why not? (Including young person’s

/ parents/carers /professionals feedback)

Any Compliance / engagement / enforcement issues?

What has the young person enjoyed /benefitted from?

What has the young person not enjoyed / not benefitted from?

What are the risk (offending & harm) / vulnerability issues which still need addressing?

Complete ‘Our Intervention Plan’ - What are the targets for the next month? (ensure

SMART and young person focused)

Who will do what with the young person to help him/her meet these targets in the

coming month?

Draft ISS timetable for next five weeks

Have all five core elements of ISS been included? If not why not?

1. Education, Training (especially basic literacy and numeracy) or Employment 2. Interventions to tackle offending behaviour 3. Reparation to victims or the community 4. Assistance in developing inter-personal skill 5. Family Support

Agree date of next ISS review meeting in a months’ time (unless ISS Bail and then

agree a suitable time frame)

Please Note:

For YRO with Band 1 ISS you will need to discuss the staggered reduction of ISS

hours in Months 4-6 at an appropriate review prior to month 4 (sometimes the earlier

this is discussed it can be used as an incentive to comply/engage)

For DTO Supervision ISS you will need to discuss the staggered reduction of ISS

hours after agreed intensive period to end of agreed ISS period

For Band 2 and Extended YRO’s the reduction in hours is prescribed but should still

be discussed at reviews.

In all cases these are minimum number of hours and where it is assessed that increased intervention is required this should continue although all young people should have a period before the end of the ISS Intervention where hours are decreased (to a minimum of five) to prepare the young person for withdrawal of high levels of support / intervention.

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For Bail ISS, regular reviews should take place and consideration be given to a return to Court to request a reduction in ISS hours (minimum is five hours a week) where the following criteria have been met:

There has been no offending on bail or breaches of bail conditions

The programme elements have been successfully implemented and completed

Local agreement In Nottinghamshire is that the young person must have successfully completed a minimum of 12 weeks, and the risk factors reduced. A Team Managers agreement must be ascertained before an application in Court for variation of hours can be made.

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Appendix D -Risk to Staff Assessment form

HEALTH & SAFETY RISK TO STAFF FORM

Name Family Test DOB 03 Sep 2014 Date

Address

Offence Type

VIOLENCE SEX OFFENCE OTHER

Current Offence

Previous

Family Members (if yes complete below)

Name Resident in home Visits Frequently?

EVIDENCE

PRE CONTACT CHECKS (if risk indicated discuss with Manager)

Careworks Police Framework Probation Education

Completed

Risk Indicated

Evidence

Previous violence towards staff?

Possible environmental, behavioural

or health issues with YP or family

which may indicate risk? E.g.

Substance misuse, known

associates, mental health,

dangerous dog, etc

Discussion with Manager & Control Measures to be followed

Case Manager

Signature Date

Manager

Signature Date

CW Banner

Updated

(if applicable) Date

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Appendix E - ISS Programme Ground Rules

ISS Programme Ground rules

The following rules are important to make sure you get the most from each session and to

keep everyone on programmes happy and safe.

Mobile phones to be switched off during programme times

Attend sessions on time every time - notify staff if you know you are going to be late or

not attending

Be respectful to staff, other young people and the public - do not use language or

behaviour which you know may cause offence or upset to others

Breaks start and end when staff say – you will be told what times the breaks are at the

start of the session

Only tell other young people what you are happy to share

The personal things said in the group should not be repeated to others outside of the

session

No fighting or aggression to be used against other people

Do not ask staff or members of the public for cigarettes

Do not leave the room or building during programme times without a member of staff

saying you can

Do not drink alcohol or take drugs before or during a session or bring any alcohol or

drugs into the building

Follow all health and safety instructions given by workers

If you think you will have a problem following any of these rules then talk to a member of

staff. Please sign below to show you understand and accept these rules. Breaking the rules

could lead to you breaching your order and being returned to Court.

Signed (young person) ………………………………

Workers signature ………………………………

Date ………………………………

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Appendix F - ISS Consent Form

Youth Justice Service ISS Consent Form (Visits/Adventurous Activities – General Consent Form) To be completed in respect of all young people on ISS aged under 18 years by their Parent/Guardian. To be completed by young people aged18 years and above or those under 18 who are living independently /are estranged from parents/guardian by themselves 1. DETAILS As part of the Intensive Supervision and Surveillance Programme You / Your Son / Daughter may take part in visits and adventurous activities. Details of these can be provided upon request, and certain adventurous activities may require additional specific consent forms to be completed. You / Your Son / Daughter has been informed of the need for responsible behaviour on your/ his/her part during the course of these activities and You / Your Son / Daughter has signed a standard of behaviour contract. This consent form is for the duration of the ISS element of Your / Your Son’s/Daughters Order From: To: (Start date) (End date)

I agree to Myself / Son / Daughter NAME: DATE OF BIRTH: taking part in the ISS activities and visits and acknowledge the need for responsible behaviour on My / His/ Her part. 2. INFORMATION

a) Do You / Your Son / Daughter suffer from any condition requiring medical treatment, including medication? YES / NO

If yes please give details below

b) Are You / Is your Son / Daughter allergic to any medication / substances e.g. nuts, wasp stings etc YES / NO If yes please specify below

c) Have You / Your Son / Daughter received a tetanus injection in the last five years? YES/ NO

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d) Please outline any special dietary requirement You / Your Son / Daughter have

e) I agree to My Son / Daughter being left unsupervised in periods of free time YES / NO 3. DECLARATION I hereby consent to the use of My / My Son’s / Daughter’s name, likeness, and speech in any Audio/video-tape, film or photograph made during any activity for any legitimate purpose of Nottinghamshire County Council or its partners. For Me / My Son / Daughter to travel in minibuses which meet the current legal requirements and in appropriately insured staff cars if necessary. To inform the party leader of any change in medical circumstances between now and when the Intensive Supervision and Surveillance Programme is completed. I agree to Myself / My Son / Daughter receiving emergency medical treatment, including anaesthetic, as considered necessary by the medical authorities present. I understand that it is my responsibility to inform the ISS Worker if there are any activities in My / My Sons / Daughters timetable which I do not wish Myself / My Son / Daughter to take part in. I may be contacted by telephoning the following numbers: Work: Times: Home: Times: Mobile: Please tick the first contact number in event of an emergency My home address is: If not available on any of the above telephone numbers please contact the following nominated person: Name: Relationship to young person: Emergency Contact number: Name, address and telephone number of General Practitioner I / My Son / Daughter is registered with: Signed: Name: Date: This form should be returned to the Young Person’s Case Manager or ISS Worker A Copy of this form should be scanned and attached to Careworks A Copy of this form should be taken by the leader on the activity

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Appendix G – ISS Evaluation form

ISS Young Person Evaluation Questionnaire

1. Was ISS explained to you before you started? Yes No

Were the Ground rules made clear? Yes No Comments

2. Could you understand your timetable? Yes No

Comments

Name ________________________________ Age _________

Review Period______________________

Did you attend Group work sessions?____________________

Breach Action?_____________________________

Journey scores: Pre ____ Post ____ ASSET scores: Pre ____ Post

____

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3. Were the group-work sessions interesting / useful? Yes No

Comments

4. Were the one to one sessions with Intervention workers interesting/useful?

Yes No

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5. Were the one to one sessions with your Case Manager interesting/useful?

Yes No

6. Did you have any one to one sessions with the Basic Skills Tutor?

Yes No

Did you have sessions using Rapid English? Yes No

If yes did you find these sessions useful / interesting? Yes No

Comments

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7. Experience of other services

Agency Used Comments Score

ISS Tracking at

weekends

Substance

Misuse Worker

Futures ETE

Worker

Reparation

Housing Worker

ETE Provider

CAMHS (H2H)

Other

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8. How involved did you feel in planning your timetable/setting targets in your

action plan?

Comments

9. What could we do that would help you better?

Comments

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Appendix H - Example of a Formal Monitoring of Behaviour Letter

This matter is being dealt with by: Name Reference: T E firstname.lastname@nottscc.gov.uk W nottinghamshire.gov.uk

Name Address Line 1 Address Line 2 Address Line 3 County Postcode 1 Month 2019 Dear… I am disappointed to hear that there has been poor behaviour by yourself and other group members that attend the ‘Out There’ Activity on Wednesdays. Whilst you have shown previous good behaviour within the activity part of the group, the areas that you are letting yourself, and other young people down are: 1) Behaviour on the mini bus 2) Behaviour in public 3) Your attitude about the behaviour in the group when workers have spoken to you (e.g. not seeing it as a problem/serious) I am writing to let you know that on this occasion, I am NOT taking immediate action. However, you will be on FORMAL MONITORING for the next 2 weeks – that means I will be checking up on every aspect of your behaviour on this Wednesday group. I want to hear of a big improvement in your behaviour outside of the activity e.g. in public and the mini bus. If there are further problems, I will review the situation and will take one of the following options as a consequence to poor behaviour: 1) Formal warning which will affect your current YOT Order/bail package 2) Remove you from the group You need to take full responsibility for yourself for the whole time you are on this activity e.g. from 9.15 to 3.30pm (despite what other members of the group may or may not be doing). Please work hard on this as I do not want you to take negative steps back when you have been doing so well in lots of other areas of your YOT programme. Yours sincerely, Case Manager Nottinghamshire Youth Justice Service Nottinghamshire County Council