Upload
merryl-richardson
View
220
Download
2
Tags:
Embed Size (px)
Citation preview
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 This is a focused and well-organized Assessment Checklist with in-depth
interpretation of ISO/IEC 20000 requirements. It identifies and explains 380 distinct, auditable
requirements that must be implemented to pass the certification audit, and 580 recommended ones.
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 Every requirement is systematically explained with regard to interpretation, procedures and records, and the way
certification auditors will verify conformance. In essence, the self
assessment reinterprets the standards into a list of specific actions that need to be taken to achieve conformance, and explains how to implement them in the
organization.
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 It is easy to follow and fill out with one to ten stakeholders and delivers
instant insight with excellent graphical charts and overviews of strengths and weaknesses in your
organization. This checklist is in line with the ISO/IEC 20000:2011 edition
of the standard.
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 The Checklist covers all 22 ISO/IEC 20000 IT Service Management
Processes:
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 4.1 Management Responsibility
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 4.2 Governance of Processes Operated
by Other Parties
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 4.3 Documentation Requirements
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 4.4 Resource Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 4.5 Establishing and Improving Service Management System
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 5.1 General Requirements for Design and Transition
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 5.2 Plan New or Changed Services
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 5.3 Design and Development of New or Changed Services
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 5.4 Transition of New or Changed Services
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 6.1 Service Level Mangement
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 6.2 Service Reporting
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 6.3 Service Continuity and
Availability Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 6.4 Budgeting and Accounting for IT Services
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 6.5 Capacity Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 6.6 Information Security Mangement
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 7.1 Business Relationship Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 7.2 Supplier Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 8.1 Incident and Service Request Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 8.2 Problem Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 9.1 Configuration Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 9.2 Change Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
ISO IEC 20000 Requirements- 380 Requirements Checklist and Compliance Assessment
1 9.3 Release and Deployment Management
https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
For More Information, Visit:
• https://store.theartofservice.com/iso-iec-20000-requirements-210-requirements-checklist-and-compliance-assessment-isbn-tk00351.html
The Art of Servicehttps://store.theartofservice.com