International Services Management Overview

2014

ISM LLC

Page 2ISM LLC

Index

• Company Overview

• Core Values

• Business Practices

Page 3ISM LLC

Company Overview

Founded in 2008

Offices in USA, India and South Africa

Business Practices Outsourcing Software/Product Engineering Project Management Master Data Management Business Consulting Staffing

Strong Focus on Project Execution

Development Centers in India and Ukraine

Page 4ISM LLC

Core Values

Brand Excellence

100% Customer Retention

#1 in Technical Excellence

On Target Execution and Delivery

Global Reach

Page 5ISM LLC

Business Practices - Outsourcing

Application Outsourcing Application Development

Mobile Large Scale

Solutions Architecture Business Intelligence Testing and Validation Services

IT Services Outsourcing Database and DBA services Data warehouse services Cloud Management

Page 6ISM LLC

Business Practices – Software Engineering

Java / J2EE IBM Websphere Commerce Suite Oracle Weblogic Portal / App Server Hibernate

Microsoft C# ASP .Net SQL Server nHibernate

Tibco CIM

IBI Webfocus

Page 7ISM LLC

Business Practices – Project Management

Project Managers PMP Certified >10 years experience PMO

Methodologies Formal SDLC / Waterfall Agile Scrum Custom Lean Manufacturing ITIL

Page 8ISM LLC

Business Practices – Master Data Management

Multi-domain solution

External Synchronization

Centralized Repository and Processes

Custom Methodology

Open Standards

Page 9ISM LLC

Business Practices – Business Consulting

Senior Consultants

Business and Technology Strategy

Business process optimization

Organizational Assessment

Requirements and Scope Analysis

Page 10ISM LLC

Business Practices – Staffing

Services Contract Placement Contract-to-hire Direct Hire

Focus Areas Enterprise Architects Software Engineers Database Administrators Management Networking and System Administrators