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PwC The Path Forward for Data Analysis and Continuous Auditing May 2011 www.pwc.com

ISACA-KC - PwCs CA Deck - v20110511-Distr Meetings/20110512 Continuous Auditing.pdf• Globalization, expansion and the heightened pace of change are increasing ... contractual conditions)

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PwC

The Path Forward for DataAnalysis and ContinuousAuditing

May 2011

www.pwc.com

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

2

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

3

PwC

Key Drivers for Change in the Internal Audit

The needs of organizations for risk mitigation and assurance havechanged dramatically…

• Strategic risk is a key concern for Boards, yet the amount of informationprovided regarding strategic, value impacting opportunities and threats isoften limited

• Executive Management is also focused on strategic, organizational andbusiness risks

• Globalization, expansion and the heightened pace of change are increasingthe complexity of risks

• Broader Risks: risks around financial controls and basic compliance aremanaged more effectively, while there are few robust techniques foroverseeing broader risk

• Do More with Less: there are increasing pressures to reduce the cost ofcompliance

4

PwC

Year to Year Efficiency Priorities

5

31%

39%

69%

69%

58%

49%

42%

11%

14%

23%

24%

29%

34%

46%

Reduce external training

Reduce travel

Standardize audit procedures

Utilize a more risk based approach

Identify audit process inefficiencies

Simplify reporting

Increase use of technology

Plan to employ Have employed

PwC

Barriers to Effective Use of Technology

6

45%

41%

36%

56%

54%

40%

43%

55%

Other

Lack of methodology

Lack of access

Lack of skills and knowledge

Data tools Organizational systems

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

7

PwC

Stakeholders’ Perspectives on the Future ofInternal Audit

8

• Technology to execute audits

- Data retrieval software to automatetesting

• Increase audit coverage

• Focus on anomalies

• Continuous monitoring

- Data mining/analysis software forpredictive analysis and modeling

• Technology to improve the efficiency of theaudit process

- Automate issue tracking

- Streamlined reporting

- Knowledge management and leadingpractices

- Storage and retrieval of work products

1. Realigning audit coverage

2. Improving processand leveraging technology

Significantly More Value

Materially Less Cost

Optimize Internal Audit processes and leveragetechnology to enhance insight and increase productivity.

PwC

Internal Audit Process Framework – As Is

9

ANNUALANNUALRiskRisk

AssessmentAssessmentAudit PlanAudit Plan

FieldworkFieldworkTechnology is beingapplied here (in audit

management anddata analysis), tospeed up audit

process…

ReportingReporting WrapWrap--UpUp

…but the major limiting

factors are in annual riskassessment and inreporting delays

Process to utilize results for next year’s Risk Assessment

Utilize information from previous audits for current audits (ad-hoc data analysis notleveraged project to project). However, informal sharing of information within group.

PwC

Internal Audit Process Framework - Future

10

A technology enabled approach to the internal auditframework allows for more timely identification of andresponse to risks.

ONGOINGONGOING RiskRiskAssessmentAssessment

• Monitor key risks• Changes in KRIsindicating change inrisk profile

Audit PlanAudit Plan• Monitor results tochange frequency/scope of plannedaudits

ReportingReporting• Report changes intrends to management

PERIODICPERIODICFieldworkFieldwork

Strategic AuditStrategic Audit

No ActionNeeded

ContinuousAudit

Program

ExecuteAutomated

Script

ExceptionReporting

ReviewReports

PwC

Continuous Auditing Maturity

11

Ad Hoc Analytics• Occasional, ad-hoc data

analysis on certain audits

Routinely Leverage• Core technical

competencies residentwithin the department

• Results used for updatingrisk assessment throughoutthe audit process

Initial Stage• Creation of data experts to

develop routine dataanalysis techniques

• No process for incorporatinginto IA methodology

• IA focused

Fully Optimized• Technology enables full

integration into internal auditworkflow

• Business focused

There is a broad spectrum oftechnology use in ContinuousAuditing.

Enhancing the use oftechnology can assist withimproving the efficiency of theContinuous Auditing process.

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

12

PwC

Challenges Facing CAEs

Chief Audit Executives (CAEs) are faced with several challenges whereCA is concerned:

• Where do I start?

• What technologies do I need to consider?

• What are the best practices for leveraging data analysis in theinternal audit?

• What pitfalls do I need to avoid?

• What are my competitors doing? Are there any benchmarks orother guidelines I can use to help direct my strategy?

• What does a successful CA pilot look like?

13

PwC

Benefits from Continuous Controls Monitoring(CCM)

14

Preventative Detective

Risk Management Compliance-Office Process-Owner Internal Audit

• Optimization(automation) of theinternal controlssystems and itsmonitoring (incl.monitoring of potentialviolations/alerts and itsremediation)

• Uncover additionalprocess in-efficiencies(e.g. Human errors,unexploitedcontractual conditions)

• Reduction of (existing)process controls

• Optimisation of therisk based auditapproach

• Establishment of thepre-requisites for aContinuous Audit(internal und externalaudit)

• Automation of testing

• Damage minimizationthrough proactiveprevention anddetection (e.g. fraud)

• Enforcement of policiesand standards

• Demonstration ofdevelopments/trends ofnewly implemented(compliance) initiatives

• Increase of processand data quality

• Internal compliancebenchmarking

• Transparency withregard to attitudechange towardscompliance

• Effective detailed riskanalyses in de-/centralbusiness units

• Reporting andevaluation of key dataand ratios (e.g.integrated compliancerisk)

• Continuous, completeand company-wideanalyses of acompany‘s fraud risksbased on empiricaldata

Continuous Controls Monitoring

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

15

PwC

Where to Start? A Top Down Approach

16

+

Concentration on key risks and link to key controls

Identification of essential/top risk areas

Top down approach to identify key controls: starting with managementlevel / IT-/ automated controls and completion with process controls if thebefore mentioned controls don‘t offer adequate coverage.

Pragmatic top down approach …

... and continuous risk monitoring

Continuous monitoring of the risk remediation progress

Reporting: Alerts reporting and ageing (risk exposure); Recording ofalerts remediation activities

Organization: Responsibility and ownership, escalation process

Compliance level: Trend analyses and monitoring of behavioral change

Top down

Key risks

Monitoring /IT/

Automated controls

Process controls

PwC

PwC’s Risk Based Top Down Approach

Where do you start? To leverage dataanalytics and implement a CA / CCM solutionsuccessfully, you need to first determine where you want theanalytics to be focused

What are the higher risk areas in the enterprise?

Within those areas, which risks do you want to focus on?

Can we create high value analytics which will help address thoserisks?

17

Top down

Key risks

Monitoring /IT/

Automated controls

Process controls

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

18

PwC

Potential Technology Architecture

19

Dashboard

Risk Indicators / Control Parameters

Extractor / Mapping / Load

OracleSAP PSFTJDE Other

Reporting

MS SharePoint orWorkflow Mgmt Tool

MS Analytical &Reporting Servicesor Reporting Tool

MS Integration Services orclient existing ETL Tool*

TBD based on vendorselection and requirements(e.g. ACL CCM, Oversight,MS SQL Server, etc.)

Leverage InternalData Warehouse orMS SQL Server

Technology ConsideredDescription / Use

Screens presented to users based onmodules implemented and user roles.

Behind the scenes formatting of reportsand information to be presented throughthe dashboard.

Analytical engine which is customizedbased on testing/auditing requirements.

Leverage existing client infrastructureand source system.

Automated process to pull data from sourcesystems and map into data warehouse.

Modules are implemented in thewarehouse based on data requirementsassociated with KRI’s.

Audit Data Warehouse

Procure-to-pay

Order-to-cash

FinancialReporting

RetailStore

HR &Payroll

Capital& F.A.P-Card Others

All Industries IndustrySpecific

T & E

Others

*Integration or ETL tool usedwill depend on the softwareused for the Audit DataWarehouse

PwC

CA / CCM Software Tools

20

• Tools should not drive CA / CCM decision-making and approachdefinition

• A suitable tool could be selected once requirements / processes arewell-defined

• There are many acceptable tools on the market

• Most specialized tools require significant investment

• Less expensive general data analysis tools are already owned bycompanies (ACL, MS Access, MS SQL Server). While lacking somespecialized features, these are widespread and could be effectivelyused in the initial phases

PwC

The Ideal CA / CCM Resource

To effectively deliver results with a strong value proposition, the idealresource to lead and build the data analysis and CA / CCM solutionwould have the following capabilities:

• Accounting

• Business processes

• Audit methodologies

• IT and manual controls knowledge

• Basic fraud knowledge across major business cycles

• ERP knowledge

• Data normalization skills

• Strong analytical skills

• Excellent organization & communication skills

• Programming knowledge

21

PwC

Agenda

What are we hearing in the market?

The CA Maturity Path

Where to start? What is the difference between CA & CCM?

Best Practice Approach

Getting the Right Data & the Right Resources

Next Steps

22

PwC

Where are you on the data analysis /CA maturity curve?

23

Ad Hoc Analytics• Occasional, ad-hoc data

analysis on certain audits

Routinely Leverage• Core technical

competencies residentwithin the department

• Results used for updatingrisk assessment throughoutthe audit process

Initial Stage• Creation of data experts to

develop routine dataanalysis techniques

• No process for incorporatinginto IA methodology

• IA focused

Fully Optimized• Technology enables full

integration into internal auditworkflow

• Business focused

There is a broad spectrum oftechnology use in ContinuousAuditing.

Enhancing the use oftechnology can assist withimproving the efficiency of theContinuous Auditing process.

PwC

Further Discussion and Next Steps

24

Contacts:

Brent Papciak [email protected]

John Jay McKey [email protected]

This publication has been prepared for general guidance on matters of interest only, and doesnot constitute professional advice. You should not act upon the information contained in thispublication without obtaining specific professional advice. No representation or warranty(express or implied) is given as to the accuracy or completeness of the information containedin this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, itsmembers, employees and agents do not accept or assume any liability, responsibility or duty ofcare for any consequences of you or anyone else acting, or refraining to act, in reliance on theinformation contained in this publication or for any decision based on it.

© 2010 PricewaterhouseCoopers LLP All rights reserved. In this document, “PwC” refers to[insert legal name of the PwC firm] which is a member firm of PricewaterhouseCoopersInternational Limited, each member firm of which is a separate legal entity.