IS THAT YOUR VIEW ON BPM??? - Home | Scheer GmbH · PDF fileRegulative challenges • New laws & regulations • Compliance & controls • Risk management Customer challenges • Customer

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BUSINESS PROCESSES ARE:

© 2016 Software AG. All rights reserved

IS THAT YOUR VIEW ON BPM???

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NO BUSINESS PROCESS MANAGEMENT


RE-EVOLVES

AS A MANAGEMENT DISCIPLINE TO AN ENABLER

FOR YOUR DIGITAL TRANSFORMATION

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DIGITAL BUSINESS? DIGITAL AGE? WHAT’S ALL ABOUT?

Regulative challenges • New laws & regulations

• Compliance & controls

• Risk management

Customer challenges • Customer satisfaction

• Customer experience mgmt.

• Individualization

• Product & service quality

Technology challenges • Availability & security

• Agility & innovation

• Cloud, mobile & social

• Internet of Things

Market challenges • Competition

• Economic networks

• Speed of innovation

© 2016 Software AG. All rights reserved.

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DIGITALIZATION - THE AGE OF UNICORNS 191 “unicorns”

(startups valued at $1 billion or more)

The Digital Clock is ticking for the „dinosaurs“ in many companies • TELECOMMUNICATIONS • TRANSPORTATION SERVICES • HEALTHCARE • LODGING SERVICES • CONSUMER ELECTRONICS • FOOD DELIVERY • ALTERNATIVE ENERGY • MEDIA & ENTERTAINMENT • EDUCATION

https://techcrunch.com/unicorn-leaderboard/

Digitalization is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business.

https://stevenblack.files.wordpress.com/2011/03/5vor12.jpg

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NEW BUSINESS MODELS

© 2015 Software AG. All rights reserved. For internal use only

CHANGE COMPLETE INDUSTRIES

Customer

• One single contact • Large choice, easy selection • Easy payment • Loyalty program • Proven service quality

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BUSINESS PROCESS MANAGEMENT


A NECESSITY IN THE DIGITAL AGE?

Processes ARE your business

Digital means tremendous &

continuous PROCESS CHANGES

Processes DO make the DIFFERENCE –

FAIL or WIN!

Need to concentrate on your CORE

COMPETENCIES and optimize your CORE

PROCESSES

TO be able to manage your BUSINESS,

first MANAGE YOUR PROCESSES!

You can only MANAGE what you

KNOW

BPM IS KEY TO SURVIVE IN THE DIGITAL AGE

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ARIS IS FIRST AND MARKET-LEADING


FOR DIGITAL BPM

FIRST BPA PLATFORM

2M END USERS

WORLD- WIDE 400.000

COMMUNITY MEMBERS

10.000+ CUSTOMERS

>20 YEARS OF SUCCESS

TOP-RANKED BY LEADING ANALYSTS SINCE

1996

9 | © 2015 Software AG. All rights reserved. For internal use only

ARIS is the

for ORGANIZATIONS that want to design the

DIGITAL ENTERPRISE and it takes you ALL THE WAY!

STARTING POINT

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DIGITAL BUSINESS PLATFORM

Digital Transformation Design & planning • Anticipate business needs and translate

them into a digital roadmap. Transform your enterprise into a digital business.

Build an outstanding Customer journey • A customer-centric business looks at what

customers want and how they want to interact. Align your processes and build sustained customer loyalty.

Digital Enterprises set on Enterprise Management System • Digital transformation requires increased

quality, better risk management as well as agile and efficient processes —align your organization with a responsive enterprise management system now!


DIGITAL PRODUCTS AND SERVICES

IT PORTFOLIO

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AROUND DIGITAL TRANSFORMATION


TRENDS FOR 2017 AND UPON

Digital business transformation

Business model definition

Agile methodologies

Metrics & analytics

Internet of Things

Mobility is key to empower

Customer experience management

Structured operations come along with unstructured information

GRC is a BPA companion

Balance between governance & collaboration

Enterprise management systems

Business transformation office

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THE CUSTOMER JOURNEY BATTLE



Customer Experience is the cumulative effect of multiple customer interactions with an organization over time. (Neil Ward Dutton)

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CUSTOMER-CENTRIC MEETS OPERATIONS-CENTRIC


CUSTOMER TOUCH POINT MATCHES BOTH PERSPECTIVES

Business perspective Customer perspective

2 perspectives, 2 levels • Value added chain diagram +

Customer journey landscape • EPC + Customer journey map

describe the details according their particular point of view

• The customer touchpoint set both perspectives into relation

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ENTERPRISE MANAGEMENT SYSTEM


A LITTLE BIT OF HISTORY

Enterprise Management

System

Enterprise Management @ the heart of business

Traditional Management

Systems

Integrated Management

Systems

QUALITY MANAGEMENT

SYSTEMS

INTERNAL CONTROL SYSTEMS

CORPORATE & RISK MANAGEMENT

SYSTEM

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CONCRETE TO DO‘S TO SUCCEED WITH YOUR ENTERPRISE MANAGEMENT SYSTEM

#1 THE N:M RULE

#2 GET ANOTHER PAIR OF GLASSES

#3 REDUCE & SECURE

#4 EMBRACE DOCUMENT MANAGEMENT

#5 THE 3 C’s OF EMS

#6 MOVE YOUR PROCESS #7 MANAGE AGILITY

#8 THE PROCESS SUSHI

#9 MOBILE FIRST


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WE KNOW THE PLANS OF THESE GUYS


SO LAY BACK & GET SOME INSPIRATION TODAY

Wouter van Doesum Business Process Improvement Partner

Essam Shurbaji Process Architect and Process Management System responsible

Webinar – November, 3rd

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API & ARIS Mobile Access Infrastructure

ARIS MOBILE ACCESS FOR MOBILE APPS DEVELOPMENT

Analytics

M2E

GRC

EA

PD-SAP BPM

Strategy

BPA

ARIS User Management

ARIS Document Storage

ARIS Repository

API

API

API

…

ARIS Connect/Design Server

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ARIS 9.8 SR6 (OCT 16) - HIGHLIGHTS


ARIS RISK & COMPLIANCE MANAGER

ARIS CONNECT / CLOUD

ARIS ARCHITECT / DESIGNER

ARIS PROCESS GOVERNANCE

ARIS METHOD

ARIS for SAP SOLUTIONS / ARIS TEST DESIGNER

ARIS MOBILE / API ACCESS

ARIS / ALFABET INTEROPERABILITY

NEW: ARIS Aware (Pre-Release)

Business IT transformation platform

Stronger in terms of end-user process consumption & collaboration

Simplified in modeling Improved integration into the DBP (Model-to-execute; ARIS-

Alfabet integration) SAP ® Solution Manager 7.2 SP3 support Extended method coverage (DMN prototype, CxM, Business

Model Canvas) New product „ARIS Aware“ (Early Customer Release in Q4)

Governance, Risk & Compliance

• Goes cloud (Private cloud offering) • Integrates closer with ARIS BPA and improves user handling

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ARIS 9.8 SR6 CONNECT - HIGHLIGHTS

Viewer

Office Staff

Contributing Viewers

Office Staff involved in process

design activities

Designer

Trained modelers taking care of models

& structures

Architects

CoE members setting standards &

frameworks

Automated layouting

GET MORE PEOPLE ENGAGED

CONTRIBUTION

TABLE-BASED MODELING

Simplify and speed up process designing and data maintenance

Design models and reduce amount of clicks by using automatic layouts

Design simultaneously table-based and method-conform models

9.8 SR6: Improved keyboard navigation (move objects / create new objects)

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NEW MODEL TYPES IN THE PORTAL AVAILABLE


ARIS CONNECT/ ARIS CLOUD

Manage your strategies using Business Model Canvas also in the ARIS Connect Designer

Make matrix models available also for viewers in ARIS Cloud or Connect

Map business models to your architecture and use the clear matrix overview in your portal

Benefit from the same matrix model features known from the design clients

Documentation beyond brown paper sessions

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PORTAL USABILITY - I


ELABORATED COLLABORATION EASY NAVIGATION

Navigate

Review where the object occurs in other models

Jump to the target with having the target selected

Quick-jump from occ to occ within a model

Define your collaboration audience

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PORTAL USABILITY - II


EXTENDED SEARCH IMPROVED REPORT USAGE

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MOST COMPLETE CLOUD OFFERING IN THE BPA MARKET


ARIS CLOUD LAUNCHES ARIS GRC & ARIS MOBILE

Empowers business users independently from your IT architecture

Combine the benefits of mobility and cloud all over the world and on any device

Benefit from the aligned offering of ARIS BPA and GRC in the private cloud

Get ARIS RESTful API / ARIS Mobile cloud-ready

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ENHANCED INTEGRATION BETWEEN ARIS BPA & GRC


ARIS RISK & COMPLIANCE MANAGER

Import master data from ARIS to ARCM automatically without generating a XML file

Employ script based reports by using the ARIS Report Server for definition

Benefit from a closer alignment by a reduced amount of workflow actions

Save time and reduce error rate by an improved exchange of data

Draft!

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DECISION MODEL AND NOTATION

• Decision Model and Notation 1.1 released by OMG • ARIS 9.8 SR6 provides in combination with a specific test license key 2 new model types

PREVIEW AVAILABLE IN ARIS 9.8 SR6

The implementation in 9.8 SR6 is still a preview. Software AG does not guarantee any the data migration to a later release.

Decison requirements diagram Decision table

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ARIS FOR SAP® SOLUTIONS AND SAP SOLUTION MANAGER


LEVERAGE THE NEW API FOR CONTINUED INTEGRATION

With the new SAP® Solution Manager 7.2, SAP will offer an open API for BPA vendors.

ARIS for SAP Solutions capabilities will be secured and new ones leveraged.

ARIS will be the first vendor to support this API.

Navigation

Synchronization

Collaboration

Governance

UI-Integration

API SAP Solution

Manager® 7.2

ARIS for SAP® Solutions

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ARIS FOR SAP® SOLUTIONS AND SAP SOLUTION MANAGER


BI-DIRECTIONAL INTERFACE

• Folder • Scenario • Process • Process

Steps • Transactions • End-user

roles • (Upload)

Documents • Customer

attributes

Value chain diagrams, Even-driven process chain,

BPMN 2.0

• Branches • Master data • Organizational

units • SAP system

landscape

Bi-directional

Uni-directional

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FUTURE USE CASES OF ARIS IN SAP® SOLUTIONS


MIGRATION PATH - SAP SOLUTION MANAGER 7.2 WITH API

SAP® Process Design

and Blueprinting

Training and Go-Live of

SAP® Solutions

Testing of SAP® Solutions

Rollout and Run SAP® Solutions

API Interface to SAP® Solution

Manager 7.2

Script-based Migration from SM71 to SM72

ARIS IS THE TOOL OF CHOICE

TO SECURE SAP CUSTOMERS‘

INVESTMENT IN BPA

32 | © 2016 Software AG. All rights reserved

WHAT‘S NEXT?

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SITUATION TODAY


ANALYSIS APPROACHES & CUSTOMER DEMANDS

Need for MORE BUSINESS VALUE

A more ATTRACTIVE VISUALIZATION is mandatory

INTUITIVE & USER-FRIENDLY creation &

consumption is awaited

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ARIS AWARE


NEXT GENERATION ANALYTICS

Value by CONTEXT

(fully integrated in ARIS) CONTENT

(out-of-the-box use cases & templates) Dashboards

XLS

Dynamic Charts Feeds ARIS

Repository

APG

PPM

GRC

External sources

Queries - Spreadsheets

Reports

ONLINE

OFFLINE

Documents (pdf, doc, ppt) - Magazines - Infographics

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ARIS AWARE

Innovative and story-telling visualization of KPIs and data analysis seamlessly and fully integrated in ARIS Connect


BUSINESS VALUE – THE CONTEXT

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ARIS AWARE

CENTER OF EXCELLENCE (Process Maturity & Model Quality)

ENTERPRISE ARCHITECTURE

CUSTOMER EXPERIENCE MANAGEMENT

PROCESS PERFORMANCE


BUSINESS VALUE – THE CONTENT

1

2

3

4

RISKS & COMPLIANCE MANAGEMENT

5

6

7

PROJECT MANAGEMENT & STRATEGY

USER AND USAGE STATISTICS

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ARIS AWARE PREVIEW


NFOGRAPHIC-STYLED ANALYSIS & DASHBOARD

PROCESS MATURITY & QUALITY

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ARIS AWARE

• Get CLEAR INSIGHT even into complex enterprises.

• Create a deeper understanding of your daily business.

• Gain essential business advantages. • Improve transparency to drive better decisions.


BENEFITS AT A GLANCE

ARIS Aware allows you to:

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CO-INNOVATION PROCESS CUSTOMER CENTRICITY AND DESIGN THINKING

Driven by Product Management Driven by Development

*Sales *Sales *Sales

*Deal supporting projects

Feature(s)

Reasons for Go / No-Go Decision

*Customer Agreement

Problem statement

(Tasks, Pains, Gains)

Customer Acceptance

Rating

Ensure viability, desirability and feasibility

Initiate CCI project

Understand customer(s)

Define problem

Generate ideas

Validate ideas

Create resolution

Validate resolution

Learn and improve

Customer(s) Customer(s) Customer(s)


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Achieved end-to-end control of all

our business processes

Saves approximately 30%

per rollout project

Improved process

and IT system transparency

Process reusability

reduced process documentation times,

resulting in lower costs

SAP implementation

projects are up to 20-25 % faster

20% reduction of IT

running costs

Optimization of production and

production planning

BPA as foundation for

implementation and testing

ARIS is the 'single point of truth' for Océ's processes

HOW REFERENCES BENEFITS BE INSPIRED BY THE OTHERS’ SUCCESS


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TAKE THE

RIGHT DIRECTION

CHOOSE

THE RIGHT TOOL

GO FOR

ARIS AND

SECURE YOUR SUCCESS

IN THE DIGITAL AGE

42 | © 2016 Software AG. All rights reserved

YOUR TURN!

43 | © 2016 Software AG. All rights reserved.