Is Retail Overview 01202010

IBM Global Business Services

© Copyright IBM Corporation 2008


Slide 1

SAP for Retail Implementation

High Level Process Overview




Slide 2

House Rules

��Start on time, End on time��Question YES, But if possible end of the session

��No mobile conversation in the room




Slide 3

Lingo Mapping

Article = SKU = Stock Keeping Unit = stock code

Single article = SKU = normal article

Generic article = parent SKU

Variant article = Child SKU

EAN = Barcode

MC = Merchandise Category = Sub-class

MC Hierarchy = Higher level hierarchy = Category = Class

Discount = Deal

Rebate = Trading Allowance

General assortment = Planogram

Fine assortment = Assortment grade = Layout module = Concept

Store = branch

Site = store = DC = warehouse

Site grouping = location traits

Vendor = supplier

Non merchandise = non stock item (expense, office supplies, etc)




Slide 4

Business Process Listing

SAP Retail processes

ProcessesSr. No




Slide 5

High Level Business Process Flow

Article Master Assortment

Management

Pricing

Management

$

Promotion

Management

Business

Partner

Wholesales

Organizational Structure and Site Master

Merchandise Category

& Hierarchy

Online Store

POS

Integration

Purchase Order Management Replenishment

Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return

Perishables Procurement Return to Vendor

Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise

Flow: Master Data Transaction Information




Slide 6

System Landscape (Example)

SA

P

BIPOS DM

SA

P P

I

SAP

ORAFIN

WMS

Online Apollo17

POT/PDAWeighing Scale/

Price Card Printing

TP Linux Calypso EMBOS

Maste

r D

ata

Maste

r Data

Master DataMaster Data

Maste

r D

ata

Master Data

Master Data

Aggregated

Sales Data

Sales Data

Sales Data

Sales Data

POT Order

Paym

en

t Data

Inventory

PO

T O

rder

AR,AP, Transactio

nal Data

Master Data




Slide 7




Management

Pricing

Management

$

Promotion

Management

Business

Partner

Wholesales


& Hierarchy

Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise





Slide 8





Slide 9

THD Organizational Structure




Slide 10


Distribution

Center

Store

Boon Lay306

Bukit Ho Swee305

Bukit Batok MRT304

Bukit Batok HDB303

Bukit Batok Cheer302

Ang Mo Kio A (CL)301

CHT1Cheers CIA1506

CHTCCheers TP Central505

CHBACheers Bishan A (CL)504

CHPRCheers Pasir Ris CC503

CHNBCheers SG Fin Hse502

CHAHCheers Alexandra Hos501

Stores in SAPStores in SAP




Slide 11

Site Master:Site Hierarchy-THD




Slide 12

Merchandise Category & Hierarchy


Management

Pricing

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy




Slide 13





Slide 14


Main Key

Department

Class

Sub-category 1

Sub-category 2

Hierarchy in SAP

1.Data Mapping

2.Interface

3.Data Migration

Implications?




Slide 15

Article Hierarchy -THD




Slide 16

Article Hierarchy – THD :Example




Slide 17

Business Partner

Assortment

Management

Pricing

Management

$

Promotion

Management

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Business

Partner




Slide 18

Business Partner

Customer

Master

Vendor

Master

Customer

Master

Vendor

Master

Customer

Master

Vendor

Master

Legacy system SAP WMS

Credit Management

Credit Management




Slide 19

Article Master

Assortment

Management

Pricing

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master




Slide 20

Article Master

Article Categories

Shoe Prepack

=

Prepack

Mixed PacksContaining

Variants of anArticle

Genericarticles

Singlearticles

Case Set

=

Sales Set

Group ofArticles

with SpecialSales Price

Cosmetic

=

Display

Articles soldin a certain

type of Packaging

Article Master Views

Multiple UoM Multiple EAN1 Article Multiple UoMEach UoM

Multiple EAN




Slide 21

Generic Article in SAP

Variant creating Characteristics

Information Only

Characteristics

Generic Article - Master data




Slide 22

Generic Article – Transaction

Generic Article – Purchase Order Creation

Enter variants Quantity

System explodes variants




Slide 23

Pricing Management

Assortment

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management




Slide 24

Pricing – Purchase

4321

ConditiontableA017 (info record with site)

Cond.type Vendor Article POrg Site . . . Cond. rec. no.

RA01 A 1 R300 R300 1234

ConditiontableA018 (info record without site)

Cond.type Vendor Article POrg . . .

RA01 A 1 R300

Cond. rec. no.

4321. . .

TableKONP (item conditions)

Cond.rec. no.

1234

RA01 . . .

Cond. type . . .

RA01 . . .

4,00

Cond. amount

2,00

. . .

. . .

. . .

. . .

4321

ConditiontableA017 (info record with site)

Cond.type Vendor Article POrg Site . . . Cond. rec. no.

RA01 A 1 R300 R300 1234

ConditiontableA018 (info record without site)

Cond.type Vendor Article POrg . . .

RA01 A 1 R300

Cond. rec. no.

4321. . .

TableKONP (item conditions)

Cond.rec. no.

1234

RA01 . . .

Cond. type . . .

RA01 . . .

4,00

Cond. amount

2,00

. . .

. . .

. . .

. . .

Purchase Conditions

Cond.type

. . .FromDescription Man. Statto

10 1 RA01 . . .3% discount on gross price

1 1 PB00 . . .Gross price

31 1 FRA1 . . .20Freight % X

... ... ... . . ....... ...

20 0 . . .Net value incl. discount

10 9 ZA01 . . .3% markup on gross price X

3 0 . . .Gross value

40 0 . . .Effective price

35 1 SKTO . . .20Cash discount X

Step Cntr Cond.type

. . .FromDescription Man. Statto

10 1 RA01 . . .3% discount on gross price

1 1 PB00 . . .Gross price

31 1 FRA1 . . .20Freight % X

... ... ... . . ....... ...

20 0 . . .Net value incl. discount

10 9 ZA01 . . .3% markup on gross price X

3 0 . . .Gross value

40 0 . . .Effective price

35 1 SKTO . . .20Cash discount X

Step Cntr




Slide 25

Pricing – Purchase & Sales

Consumer$ 1.29

Planned markup: 20%Planned markup: 20%StoreStore

MMM

MMM

Net purchase price: 1.00

Creme

��

ArticleArticleArticleVendor AVendor A

Tax: 7%

Purchase in any currency e.g. SGD

Pricing per (generic) item and vendor (+store)

Planned Mark-Up (per e.g. MC [Fruits])

Add GST (e.g. 7%)

=> Final Sales Price

S$ 23.99(Item A)

Store

303

OR

Set price manually

Which Sales Org? Sales Organization (FP10)

What is sales channel? Retail sales, wholesales, internet,…

What is period of sales? Date from… to…

Price Level? Store or Generic?

Change for article? YES (e.g. EAN change)




Slide 26

Pricing – Retail (Mass changes)




Slide 27

Sales Pricing –THD




Slide 28

Pricing – Pricing Special Order articles

Pricing – Special Order Pricing Conditions




Slide 29

Promotion Management

Assortment

Management

$

Business

Partner

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management




Slide 30


Simple Promotion




Slide 31


Promotion with pre-requisites – Bonus Buy

Pre-requisite

Special price for pre-requisites




Slide 32


1Planning

2Release

3Integration




Slide 33


Promotion Analytics




Slide 34

Assortment Management

$

Business

Partner

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management




Slide 35


Layout & Layout Module




Slide 36


Layout Module & Listing




Slide 37


Layout Module Assignment




Slide 38


Microsoft

PowerPoint Presentation




Slide 39

POS Integration / POS Sales

$

Business

Partner

Wholesales


Online Store


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Consignment &

Concession

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Store

Sales

Online

Sales




Slide 40

POS Integration – Outbound (SAP to POS)

Master Data Outbound

Master Data POS Outbound

for Online will be same as other stores




Slide 41

POS Integration – Inbound (POS to SAP)

Transactional Data Inbound

Sales Data POS Inbound

for FP Online will be same as other stores




Slide 42

POS Sales – POS DM (POS to BI to ERP)

POS DM Overview

SAP ERP Retail




Slide 43

POS Integration – Monitor




Slide 44

Wholesales

$

Business

Partner


Online Store


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Consignment &

Concession

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Store

Sales

Online

Sales

Wholesales




Slide 45

Wholesale scenario:

- Sales from stock- Back to back sales

- Customer return- Inter-company sales (Interstate)

Wholesales

- Rice: Supplied by rice WH

- Miscellaneous: Special site

for collecting the goods

(back-to-back STO/PO)

Quotation

Processing

Interstate2007 possible scenarios:

- To manage inventory by customer order- To manage own inventory by regular ordering

Pricing determination -

Credit management -




Slide 46

Purchase Order Management

Assortment

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration

Replenishment

Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Merchandise

Distribution





Slide 47


Import

Local

GroceryNon Food/

BET

Grocery/

Non Food

(Hyper)

Service

& Admin

BET (Hyper)

Fresh/Frozen

Purchasing Organization

Purchasing

Group DC

Purchasing Group of AB Stores

All

Cheers

Purchasing Group

Cheers Stores

AB00




Slide 48


Purchase Order Release Strategy allows ABC company to control the release of purchase orders to vendors by:

- Purchasing group

- Purchase order amount




Slide 49


Surcharges,

Allowances can be

automatically or

manually added into

the relevant

purchase orders:

Freight, Bank

Charges,

Warehouse

Provision,

Forwarder Bills,

Labeling Cost etc.




Slide 50

Replenishment

Assortment

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration

Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Merchandise

Distribution

Purchase Order ManagementReplenishment




Slide 51

Replenishment

Forecast

Target Stocks

Replenishment

Planning

Local Items @ DC

Standard Grocery @ Stores

Forecast

Import Items @ DC

Replenishment

Planning

Replenishment

Planning

*Stock Planner

*Stock Planner

*Stock Planner

*Stock Planner

* Stock Planner by Country




Slide 52

Replenishment

With Forecasting, the

system can help you to

calculate how much

inventory to purchase in

the coming weeks




Slide 53

Replenishment

With Forecasting, the

system can help you to

calculate how much

inventory to purchase in

the coming weeks




Slide 54

Replenishment

SAP Retail

Replenishment

Planning screen

and Results screen




Slide 55

Perishable Procurement

Assortment

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration

Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Return to Vendor

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Merchandise

Distribution


Store Order

Store Return

Perishables Procurement




Slide 56


Standing

Order

with Allocation

Replenishment

Perishable Workbench

Fixed Vendor Stable PricingIrregular

Vendor

Dynamic

Pricing

Night Buying

Vegetables and Fruits




Slide 57


Dynamic pricing and vendors allowed in perishable workbench. The purchasers

can decide to cut a purchase order to the vendor with the most favorable pricing

based on the market conditions.




Slide 58

Store Order

Assortment

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration

Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate


Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Merchandise

Distribution


Store Order

Store Return




Slide 59

Store Order

Mobile Device

Replenishment

Manual Entry

Physical

Goods ReceiptGoods Issue

Store StoreDC

3 options

for stores to

order to DC

System

goods receipt not

required

:Outbound

one step




Slide 60

Store Order

Manual creation of store orders possible by merchandise category selection.

Not necessary for the store to be concern with the price or vendors




Slide 61

Store Return

$

Business

Partner

Wholesales



Invoice

Verification

Analytics

Vendor

Rebate


Merchandise

Distribution

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Return to Vendor

Physical

Inventory

Store Order

Store Return




Slide 62

Store Return

SAP RS

SAP ERP

Inventory

SAP GUI

Reject/Short shipped

Return STO

Short shipped

Wrong items w/o replacement

Damaged at shipment

Excess

Expired

Damaged

Reverse LogisticsReturn of HouseBrand / Import

Return STO with Allocation




Slide 63

Store Return




Slide 64

Return to Vendor

$

Business

Partner

Wholesales



Invoice

Verification

Analytics

Vendor

Rebate


Merchandise

Distribution

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Physical

Inventory

Store Order

Store Return

Return to Vendor




Slide 65

Return to Vendor

SAP RS

(Stores)

SAP ERP Inventory

SAP GUI

QC Failed

Over Stock / ExcessDamagedPoor QualityExpiredNot Saleable

Return To Vendor




Slide 66

Return to Vendor




Slide 67

Merchandise Distribution

Assortment

Management

$

Promotion

Management

Business

Partner

Wholesales


Online Store

POS

Integration


Goods Receipt

Inventory

ManagementInvoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Merchandise

Distribution




Slide 68





Slide 69


Standard

Allocation

Allocation for

Promotion

Bulk POPurchase

Orders

Store Orders

TRTVReverse

Logistics

DC

DC for Reverse Logistics

Collective

PurchaseOrders

Store Orders

Store Orders

Allocation Collective Processing




Slide 70

Inventory Management

$

Business

Partner

Wholesales



Goods Receipt

Invoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management




Slide 71


SAP RS (Store)

SAP ERP Inventory

Goods receipts

Goods Issue to Cost center

Goods Issue to Scrap/Write off

Transformation<309 article to article>

Bundling/Splitting <317><319>

Transfer Storage to storage <311>

Transfer to On-line Store

Transfer to Blocked stock <344,343>

Managing Reservations (GUI)

SAP ERP GUI




Slide 72


• Stock value is managed at site level

• Stock quantity is managed at site

and storage location level

• For Value only articles, the sales price value is displayed.




Slide 73

Inventory Management (Store PDA)




Slide 74

Physical Inventory

$

Business

Partner

Wholesales



Invoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Return to Vendor

Physical

Inventory




Slide 75

Physical Inventory

• “Conventional” Physical Inventory




Slide 76

Physical Inventory

Physical Inventory/Cycle Counting During Opening Hours

Challenges:• Perform counting (physical inventory or cycle counting) while stores are open and selling items.Benefits:• Physical counting or cycle counting can be performed at any time• No lost sales opportunities because of closing the store to perform the counting• Improved system performance




Slide 77

Goods Receipts

$

Business

Partner

Wholesales



Invoice

Verification

Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt




Slide 78

Goods Receipts

Effects of Goods Receipts




Slide 79

Goods Receipts

• PO - From External Vendors (GR required in DC and stores)

SAP ERP

InventoryGoods Receipt

SAP ERP

Inventory

Goods Issue

• STO - From DC to Stores (Goods Issue from DC; No GR required for stores)




Slide 80

Goods Receipts (Retail Store vs SAPGui)




Slide 81

Goods Receipts

• PO history – Goods receipts and invoice posted against the PO is easily

displayed in the Purchase order history tab.




Slide 82

Invoice Verification

$

Business

Partner

Wholesales



Analytics

Vendor

Rebate

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Invoice

Verification




Slide 83





Slide 84

Invoice Verification – Matching Methods

Document parkingYou receive an invoice, enter the data in the system, and save the invoicedocument. The system does not make any postings. You can change this parkeddocument. When you have finished changing the document, you can post theparked document.

Invoice Verification onlineThe invoice will be entered and checked online

Invoice Verification in the backgroundYou enter the Invoice data online and the system will verify in the background

Automatic SettlementBased on predefined rules the invoice will be posted automatically

Assign the invoice to order, goods receipt, delivery note,...




Slide 85


If details are selected only store relevant items are shown




Slide 86

Vendor Rebates

$

Business

Partner

Wholesales



Analytics

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Invoice

Verification

Vendor

Rebate




Slide 87

Vendor Rebates

Reach agreement with condition

granters

End of fiscal yearEnd of fiscal year

Finalsettlement

==??

Create volumeCreate volume--

rebate rebate

arrangementarrangement

Purchase order

Delivery notification

Dec31

Invoice verification

Goods receipt

Sales comparison and agreement

Interim /Interim /

partial settlementpartial settlement

........

.

Possible back dating

Arrangement 56

Sales

AccrualsSales

Sales

Settle volume-rebate arrangements

Create volume-rebate arrangements




Slide 88

Vendor Evaluation

$

Business

Partner

Wholesales



Analytics

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Store

Sales

Consignment &

Concession

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Invoice

Verification

Vendor

Rebate

Vendor

Evaluation




Slide 89

Vendor Evaluation

BI Reports can be

used to select/

track vendor

fulfillment based

on %.

Views of the report

can be changed to

show the list of

articles affected.

The report (articles)

can be

downloaded from

BI.




Slide 90

Consignment & Concession

$

Business

Partner

Wholesales



Analytics

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Online

Sales

Non

Merchandise



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Invoice

Verification

Vendor

Rebate

Consignment &

Concession




Slide 91

Consignment & Concession

Consignment and concession are both

selling article that belong to vendor

Quantity of consignment stock can be

tracked but it will require purchasing, receiving, RTV, and stock take just like normal stock.

Concession will not require purchasing

or inventory processing. SAP will only record the sales

processing

The direction for concession

item is to be scan-able.

However generic key will be

made available




Slide 92

Non Merchandise

$

Business

Partner

Wholesales



Analytics

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Invoice

Verification

Vendor

Rebate

Non

Merchandise




Slide 93

Non Merchandise

URA Coupon

Misc

Big Sweep

Cash Card

Phone Card

Gift Vouchers

Outside SAP

POT/Replenishment

Allocation

Store Orders

Purchase Orders




Slide 94

Analytics (BI)

$

Business

Partner

Wholesales



Analytics

Store Order

Store Return


Merchandise

Distribution

Physical

Inventory

Vendor

Evaluation

Store

Sales

Consignment &

Concession

Online

Sales



& Hierarchy

Article Master

Pricing

Management

Promotion

Management

Assortment

Management

POS

Integration

Online Store

Inventory

Management

Goods Receipt

Invoice

Verification

Vendor

Rebate

Non

Merchandise

Analytics




Slide 95

Analytics (BI)




Slide 96

Questions?

Thank You

Documents

Is Retail Overview 01202010