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Column1 Column2 Column3
1 NPRD-CSAP FIWDS1082 NPRD-CSAP FIQFINFIG1103 CDC_AE $DSGTCD24 NPRD-CSAP FIGAPL005 NPRD-CSAP FICALLWMG0056 NPRD-CSAP FIKDSG257 CDC_AE $DSGTCC48 NPRD-CSAP FIQDPCBPE0409 CDC_AE $DMRQTBA10 NPRD-CSAP FIQDPCBPE02211 NPRD-CSAP FIGVIS0412 NPRD-CSAP FIQDPCBPE07613 CDC_AE $DZZP1C214 GCR DRPW312215 GCR DRPW312316 GCR DRPW312417 GCR DRPW312518 GCR DRPW312619 GCR DRPW3127
20 GCR DRPW312821 GCR DRPW312922 GCR DRPW313023 GCR DRPW313124 GCR DRPW313225 GCR DRPW313326 GCR DRPW313427 GCR DRPW313528 GCR DRPW313629 NPRD-CSAP FIQFINFIG112
30 NPRD-CSAP FIQFINFIG112
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Column4
RMS UNIX REM CAT 4 PQR # 13106232 // F/C AS PER DOC - APRMS UNIX OPPS RESOLVED // F/C AS PER DOC -APRMS UNIX OPPS RESOLVED // F/C AS PER DOC - APRMS UNIX REM CAT 3 PQR # 13106265 // ESC TO NAGAR - APRMS UNIX INF CYC 1ST ABEND - APRMS UNIX REM CAT 4 PQR # 13106273 // F/C AS PER DOC - APRMS MF OPPS RESOLVED // F/C AS PER FOLLOW UP -APRMS UNIX REM CAT 4 PQR # 13106277 - APRMS MF REM CAT 4 PQR # 13106280 // ESC TO ASHWORTH // F/C ASRMS UNIX INF 1ST ABEND - APRMS UNIX OOPS RESOLVED // F/C AS PER JASON -APRMS UNIX REM CAT 4 PQR # 13106283 - APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- AP
RMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS MF OPPS RESOLVED // R/R AS PER DOC- APRMS UNIX OPPS RESOLVED // R/R AS PER DOC - AP
RMS UNIX OPPS RESOLVED // F/C AS PER DOC - AP
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Column5
PER ASHWORTH -AP
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2nd contact name and time of
call
3rd contact
name and time
of call
Peer Review
Person Intial
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SI Review
Person Intial
Remarks( Appreciation,complaint,error,
failure, new Learningetc )
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Lpar/Server Job Name
Dupont MF
AE $DMRFHUW
$DAWHE*
$DSGKX30 $DSGKX31 $DSGKX32$DSGKX33 $DSGKX34 $DSGKX35
$DSGKML1 $DSGKGN1 $DSGKGN2$DSGKGN3 $DSGKGN4 $DSGKGN5$DSGKGN6 $DSGKGN7 $DSGKGN8$DSGKLGN $DSGKMAP $DSGKXP2
APR ZMR100TH ZMR200TH ZMR300TH
GCR #GMRMCI3
GCR #GCBDPTM
GCR #GCBDXUP
NEXUS
MAR #MPWEPSM
NIB #BPMX
TBGIS*
#VRD2PTS#VRD2PIX#VRDCDEL
Fo
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DUPONT ECS
NPSAPCRP FIGPIP01 FIGPIP02 FIGPIP03
NIB #VRME*
APR CHKRPLN*
AE $DRSVRA3
all Lpars #PSAV*, #PSAG* and #PMVSA*
GCR #GCBDXUP
APR MQSCMDS
APR MQSCMDS
APR #PMVSA7NIB #PMVSA16
all Lpars #PSAV*
all Lpars MQSCMDS
APR APRLOGED,CHKNOTOK
GCR GCRLOGED
Assurance FZQDPCSTM007 and FZQDPCSTM008
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Followup Colum
If any connectivity issue in LPARS Please try logging in using the IP
(cipb3270.lvs.dupont.com) 52.99.201.241 in the TSO session to login.
Whenever $DMRFHUW abends no need to create a pqr and we need to c/c ituntil any further info from suneetha
If we are not able to contact William Patsko for these jobs from the no. given inBomb, please call +44 1438 734489
If the person we are calling has Bell call privacy service and ask us to enter 10digit no. then enter 302-781-1010. Don't enter 877-366-3330
As per Srinivas from storage "We can force complete these below jobs if any of
these abend with ABEND=S000 U0888"
If these jobs wait for the condition ZAMRZIT1_ZMR100TH_OK, we can add thecondition and run the jobs as per Devarajan.
If the Job abends in STEP012 please do not call or create PQR , Thecomments in Step012 is "CANCEL JOB & SUCC IN QUE-DO NOT SUBMIT
PQR-DO NOT CALL" You can directly force complete the job as per NIMESH
if it abends with a 028 code in Goodjob (2nd) step. FORCE OK. As per Judy
force ok if the job fails as mail by JudyWhile Creating PQR for Nexus use the PQR type as "APPL-
CC,MAINTENANCE,CORRECTIVE"
Mark no longer supports this job. Till we get any contact info for this job Forcecomplete this job.
Dont create a PQR , Inform C Lee Hutts
Whenever a TBGIS job abends, create a PQR and assign to TSR groupEAPPL-BAP-IMAS . They are not test jobs, so don't force the jobs to OK or
delete the jobs in ControlM
If these jobs wait for the condition #VRD2PTS_#VRD2PP1_OK add thecondition and make jobs run as per William Patsko. This ususlly happens on
Monday morning(Sunday Odate)
low-ups
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As per Bhuvana there is no need to create any PQR for the following jobs onNPSAPCRP server if they abend in future. But when the job abends we need to
send a mail to the following mail [email protected]
[email protected]@nanotes1.email.dupont.com
Maria Teresa is supporting these jobs, refer to mail from Lochan
no need to mail Tony Hanson//fc and send mail to scheduling
If it fails with condition code 16 then force complete the job as per Bala
no need to call RACF or MVS team for following jobs.Put a mail .refer to terrys
mail for further info
force ok if the job fails as mail by Judy
If the job MQSCMDS fails please drop an email to William M Ramsey/Inform William M
Ramsey if available online.
R/R the job as per mail from Jerold R Le Baron in in-ndc-Pca
Please follow updated on call schedule for APP Basis , refer mail sent by Muru
Sent mail to GroverSent mail to Grover
If job abends pls send mail to MVS team(sathish,senthil,daniel flavoie,Sadeesh,bala k tanneru)In week ends if it abends pls make call to
sathish t sambandanAs per Jerold R Le Baron,if this job abends,Please rerun,if it fails again rerun
the job, If 3rd abend, contact Jerold.Refer in-ndc-pca mail by Jerold.If those jobs abended, We can force complete as per Sathish(MVS Team)If this job abend on GCR we can force complete it until further notice from
Sathish(MVS Team),as he is working on that job
FZQDPCSTM007 and FZQDPCSTM008 jobs need to be put on hold
till these jobs gets deactivated by schedulers Mail has been
dropped to schedulers regarding these jobs by support team.
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1
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Column1 Column2
NDQA-CSAP EB1
REGION Job Name
NPSAPWP1 FIWWMU01
NPSAPCP1 FICSURWMU001A
AE $DYY*
Champaka at 91-9930497019
FIQDPCWME004
NPSAPPP1FIPCMU43*/FIPCMU44*/FIPCMU4
5*
AE $DRPSMSD
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NIB #PRSSOXG
Cyclic jobs
Production Cyclic jobs
NPRD-CSAP FIKGNUTD
AE $DRSVRA3
AE $DPCEPC6
AE $DFIXCHK
APR #APFIR2B
NPMG1400 MGPCDRPWKP
AEIF we get late shouts $DRLP991 and
production 12 characters job
APR #AP* Jobs
Assurance
Column3 Column2
Attender Nandhini
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Column3
EB1 batch was zreoed down and bought back
Action Required
If the reason for the failure is 'No Idoc Ready for processing' in Step1 then no action is required at our
end. 1. No need to hold the job and 2. No PQR required
Although this job is cyclic but after 1st abend, the job will not run for next time as it misses some
condition ,so, we need to follow documentation if this job abends as per Chuck
Lee's no. updated (302) 379-4989 (Cell)
Murali Mohan Somisetty Pedda is oncall for few applications.His oncall mobile is not working so, call
him on his personal no. 9177601776 for any issues.Also, confirm from him till what time we have to
call him on his personal no. instead of oncall no.
Please follow updated on call schedule for APP Basis , refer mail sent by William Moore in in-ndc-pca
Nexus On call no Update check mail form Champaka and from me
A cat 2 pqr has to be created for this cyclic job, EVEN IF ITS FAILS FOR THE FIRST TIME.
*********INFORM MURU BEFORE ZERO DOWN RESOURCES FOR PB1/PP1 **********
Need to create only one PQR for these these jobs for one day as per SUSAN LEACH
C/C this job if the CC is less than or equals to 8 as per Rayudu. Please refer mail from Rayudu
Pending Alerts Requiring Follow-ups
Quantitative Resource
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If the job abends ..please let MVS(Sathish) Know as per Sathish
Suneetha's New Contact # 262 844 2962. Check Suneetha's mail in in-ndc-pca
Please see the message for the alert and take action according to the message
For cyc 3rd abend hold and delete the job as per chuck n follow documentation
If we get a late shout for this job , we have to add the condition "f_ais_kp1_tdloc"
WE SHOULD NOT FORCE COMPLETE THE JOB DRSVRA3 IF IT ABENDS,PLEASE CONTACT SATHISH T
SAMBANDAN
Donot rerun $DPCEPC6 even once
This Job $DFIXCHK abends call IMS Support ImmediatelyPlease force complete this job whenever it fails #APFIR2B
Inform Anne if it fails
$DRLP992 for two jobs waiting for UI's UI7286 and UI1309 please consider complete both UI's and jobs Asec e essage e w c s n e a er screen or e ro uc on o s espec a y c arac ers
job.please follow as per Message field instruction.For Further information check Muru's mail with
" -- "
Every 4 hours without fail check point call have to attend
If any #AP* job abends,please contact Muru,and create CAT 5 PQR for Force
being assigned to BATCH-AE team, check the PQR diary carefully if the PQR is intended for usor not. If you see that the PQR is not intended for our team, re-assign it back to the team fromwhich it came mentioning the proper reason.If you have any doubts, contact Schedulers at thatvery point of time
FZQDPCSTM007 and FZQDPCSTM008 jobs need to be put on hold till these jobs
Column1
12/8/2012
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Initial Value Current Value CO# Number
300 300 13105330
Remarks
If it abends with any other reason for
consecutive three times then we need to
follow the normal procedure that is
1. Hold the job 2. Raise a PQR and call
Follow up
follow up
Raviraj at 91-9820139833
Follow up
Follow up
Follow up
Follow UP
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Follow UP
Follow-up
Follow-up
Follow-up
Follow-up
per RON( not needed to inform him)
Shift
I
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Requested by
Bob Martz
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Sno. Server name Jobname PQR no.
1
2
3
4
5
6
78
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Alerts Cleanup
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31
32
33
34
3536
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
5253
54
55
56
57
58
59
60
6162
63
64
65
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66
67
68
69
7071
72
Column1 Column2 Column3 Column4
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PQR resolved/closed
EC
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Column5
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Next run ended ok
S CLEANUP
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Column6
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Not in Queue
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PQR No.
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c
Remarks
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Remarks
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Column1 Column2 Column3 Column4 Column5 Column6 Column7 Column8 Column9
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olumn10
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LPARNo. of Jobs
PendingJob Names
MAR 0
GCR 0
AE 0
MAR 0
GCR 0
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Reason for Waiting
New Day Pr
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Action taken
ocess Tracker Sheet
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Comments
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TIME (IST) ACTIVITY
6:30 AM Check Turnover Sheet
7:00 AM Mainframe Check (Abends,Late,WE,wait)
7:15AMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)
7:30 AM Check quant. resource Value on ECS
8:30 AM Mainframe Check (Abends,Late,WE,wait)
9:00 AM Check NIB Pending Jobs
9:15AMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)
9:30 AM Check NIB New DAY Process
10:45 AM Mainframe Check (Abends,Late,WE,wait)
11:35 AM $DRSID20 (MON > THU , SAT) (RACF)
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12:00 PM $DTACC99 (ALL DAYS) (WOCS)
12:00 PM $DFICLSO (MON > SAT) (SAP)
12:15 PM Mainframe Check (Abends,Late,WE,wait)
12:15 PM Check voice message (Call 720800 dail * dail 720502#pass:13579#)
12:30 PM $DFIDBR1(TUES>SUN) (SAP)
12:30 PM DSR call- 9*018007821258 pin- 7727254#
13:00 PM $DFISTA1 (MON > SAT) (SAP)
13:00 PM $DTAST05 (ALL DAYS) (WOCS)
13:15 PM Mainframe Check (Abends,Late,WE,wait)
13:30 PM
14:15 PM Mainframe Check (Abends,Late,WE,wait)
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14:15 PMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)
14:00 PM Check MAR Pending Jobs
15:30 PM Check MAR New DAY Process
15:30 PM ##MOSTOP (SUN) (APR)
16:00 PM ##MOSTAR (SUN ) (APR)
16:00 PM ##MOSPMO (SUN ) (APR)
15:00 PM Check GCR Pending Jobs
15:30 PM Check GCR New DAY Process
16:30 PM Check quant. resource Value on ECS
16:30 PM $DTDSTA1 (MON > FRI) (TRIM)
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21:00 PM Mainframe Check (Abends,Late,WE,wait)
22:00 PM #APIMYX1 (ALL DAY)
22:15 PMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)22:10 PM Send Shift Turnover Sheet
22:30 PM Handover Shift
22:30 PM CHECK TUROVER SHEET
22.30 PM SYXXCDPL (NIB)
12:00 AM Cleanup- Previous ODAT jobs and alerts
12:00 AM Check quant. resource Value on ECS
12:00 AM Mainframe Check (Abends,Late,WE,wait)
12:15 AMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)
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12:30 AM Mainframe Check (Abends,Late,WE,wait)
2:00 AM Check APR Pending Jobs
2:15 AMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)2:30 AM Mainframe Check (Abends,Late,WE,wait)
2:30 AM Check APR New DAY Process
2:05 AM Add Cond. 'N_OPER_PROD_START'(Sat,Sun) (AE)
3:00 AM Asia PAC Daily Status Report
4:00 AM Mainframe Check (Abends,Late,WE,wait)
4:15 AMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)
4:30 AM Check #SMFTSMF (NIB)
5:00 AM
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5:30 AM NDC DSR call- 9*6(8888046831) pin- 8441912#
6:00 AM Mainframe Check (Abends,Late,WE,wait)
6:15 AMCheck voice message (Call 720800 dail * dail 720502#
pass:13579#)
6:15 AM Send Shift Turnover Sheet
6:30 AM ``````
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Done
Done
Done
Done
Done
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Done
Done
Done
Done
Done
Done
Done
Done
Done
Done
Done
Done
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Done
Done
Done
Done
Done
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Abstract
Product L ine:
Region(s):
Account(s) :
Doc. Ref. Num ber:
Owner:
Own er / Bus iness
Approval :
Issue Number:
Amendm ent Record
No. Review Date
0.1 2/15/2007
1 2/27/20071.1 3/13/20071.2 17/7/2007
2.0 19/10/20072.1 19/02/09
2.2 14/10/092.2 9/2/20102.3 29/04/2010
2.3 23/06/20102.3 23/08/2010
2.3 25/02/11
In
7/27/2019 Irs & to for 8th Dec (II)
137/138
This document is used by the RIO PCA&S Dupont team to track allthe alerts for a particular shift and handover the followup for the nextshift.
RIO
NA
Dupont, Invista, Minerva
GIS-MCS-PCA&S-Dupont-CKL-0002
Ekta Bhatia
Rajendiran Krishnan
2.3
Reviewed / Amended / created By
Ponnusundar Murugiah
Ponnusundar MurugiahKanishka Bhargava
Prasad VallabhajosyulaPonnusundar Murugiah
AjithEkta Bhatia
Pankaj Gandhi
Pankaj Gandhi
Pankaj GandhiPankaj Gandhi
Ekta Bhatia
ident Review Sheet & Turnover
7/27/2019 Irs & to for 8th Dec (II)
138/138
Nature of Change
First versionTurnover,Quantative resource added and Asiapac Sheet added
Incident details,Day2Day activity,Cleanup,AsiaPac, Turnover9X5 Shift Activities, Cleanup for 3 shifts.
ApprovedNew Day Tracker, Follow ups Tracker added, Asiapac Sheet Deleted
Reviewed and Updated as per Quality PolicyReviewedUpdated Owner's name, business approver's name.
ReviewedReviewed