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Understanding the IREC ISPQ Accreditation & Certification Program February 1, 2011 Pat Fox, Director of Operations IREC

IREC ISPQ Informational Webinar Feb 2011

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Page 1: IREC ISPQ Informational Webinar Feb 2011

Understanding the

IREC ISPQ Accreditation &

Certification Program

February 1, 2011

Pat Fox, Director of Operations

IREC

Page 2: IREC ISPQ Informational Webinar Feb 2011

Tips for Webinar Success

� Use the red arrow to open and close

your control panel

� Choose “Use Telephone” or “Use

Mic & Speakers” under Audio

� Type your questions in the text

window and hit “Send”

� Respond to polling questions when

prompted

� Q&A will occur at the end of our

session

Page 3: IREC ISPQ Informational Webinar Feb 2011

Since 1982, IREC has worked with industry,

government, educators, and other stakeholders to

ensure that the broader use of renewable energy is

possible, safe, affordable and practical.

1982

Non Profit

Ea

sie

r, m

ore

aff

ord

ab

le c

on

ne

ctio

n t

o t

he

gri

d

Uniform Guidelines & Standards

Quality Assessment

Be

st pra

ctices fo

r state

s, mu

nicip

alitie

s, utilitie

s

Page 4: IREC ISPQ Informational Webinar Feb 2011
Page 5: IREC ISPQ Informational Webinar Feb 2011
Page 6: IREC ISPQ Informational Webinar Feb 2011

IREC ISPQ Accreditation &

Certification Program

The Target = Quality Training

Page 7: IREC ISPQ Informational Webinar Feb 2011

Sends a signal to students,

employers, and government

officials that training

standards have been met

IREC ISPQ Accreditation and Certification

NREL: Dennis Schroeder

Ensures legitimacy of what’s

being taught and by whom

Page 8: IREC ISPQ Informational Webinar Feb 2011

IREC ISPQ Program Growth

Status Current Volume

Letter of Intent 16

Pending 14

Approved Credentials 99

Current Awardees

• PV

• Solar Thermal

• Small Wind

Page 9: IREC ISPQ Informational Webinar Feb 2011

Six ISPQ Credentials

Definition: Programs, courses are accredited. People are certified.

Page 10: IREC ISPQ Informational Webinar Feb 2011

1st Step

Select the Right Designation

NREL: Dennis Schroeder

Page 11: IREC ISPQ Informational Webinar Feb 2011

Training Program or Continuing Ed Provider

� Training Program Eligibility

� Curriculum is aligned with IREC ISPQ approved job task analysis

� Full coverage of all tasks and sub-tasks

� Prepares graduates to perform successfully in a specific job category

� Continuing Education Provider Eligibility

• Courses or workshops for professional development

�Focused on developing specialized skills

�Entry level preparatory course

�Subset of tasks from a job task analysis

Page 12: IREC ISPQ Informational Webinar Feb 2011

Master Trainer or Instructor

�Master Trainer�Teaching experience: 900 contact hours

�Practical experience: 380 contact hours

�Depth of experience to teach students as well as other instructors

� Instructor�Teaching experience: 220 contact hours

�Practical experience: 250 contact hours

� Independent vs. Affiliate

Page 13: IREC ISPQ Informational Webinar Feb 2011

Next step:

Understand the

IREC ISPQ Process

NREL: Dennis Schroeder

Page 14: IREC ISPQ Informational Webinar Feb 2011

.• .

The IREC ISPQ Accreditation & Certification Process

Page 15: IREC ISPQ Informational Webinar Feb 2011

Get in the queue

Complete self assessment; well organized

Timely responses

Understand the agenda; be prepared

Key elements that drive the timeline

Page 16: IREC ISPQ Informational Webinar Feb 2011

Desk Audit & Onsite Audit

• Accreditation for Training Programs

• Certification for Independent Master Trainers

NREL: Dennis Schroeder

Page 17: IREC ISPQ Informational Webinar Feb 2011

Desk Audit Only

• Accreditation for Continuing Education Providers

• Certification for Affiliated Master Trainers

• Certification for Affiliated Instructors

• Certification for Independent

Instructors

Page 18: IREC ISPQ Informational Webinar Feb 2011

Understand the requirements of

the ISPQ Standard 01022

Page 19: IREC ISPQ Informational Webinar Feb 2011

Organization of the standard

Core Tier 1 Tier 2 Tier 3 Tier 4 Tier 5

Training Program � � � � �

Independent Master Trainer � � � � �

Independent Instructor � � � � �

Continuing Ed Provider � � �

Affiliated Master Trainer � � �

Affiliated Instructor � � �

Page 20: IREC ISPQ Informational Webinar Feb 2011

ISPQ International Standard 01022

The ISPQ International Standard offers a process of

application and audit for accreditation of renewable energy

and energy efficiency training programs and certification of

instructors.

• Training needs to be based on defined workplace knowledge,

skills, and abilities.

• Training needs to address issues of safety, codes, and core

competencies

• Training needs to include appropriate facilities, tools, and safe

practices

Page 21: IREC ISPQ Informational Webinar Feb 2011

Core Requirements

1. Non-Discrimination

2. Avoiding Conflict of Interest

3. Confidentiality

4. Release of Information

5. Commitment to Safety and Safe

Practices

6. Commitment to Professionalism

and Quality

7. Appropriate Training and

Experience

NREL: Dennis Schroeder

Page 22: IREC ISPQ Informational Webinar Feb 2011

Core RequirementsTypes of information to provide

Page 23: IREC ISPQ Informational Webinar Feb 2011

Tier 1 - Who

Accredited Training Programs

Accredited Continuing Education Providers

Certified Independent Master Trainers

Certified Independent Instructors

NREL: Dennis Schroeder

Page 24: IREC ISPQ Informational Webinar Feb 2011

Tier 1 - What

1. Syllabi and Curricula

2. Facilities Requirements

3. Tools and Equipment

4. Management Systems

5. Record Keeping

6. Surveys and Course Evaluations

7. Exams and Assessment Tools

8. Staff Experience and Training

9. Complaint, Dispute and Appeals Policies

Page 25: IREC ISPQ Informational Webinar Feb 2011

Tier 1

Types of information to provide

• Curriculum, syllabus, and course description(s)

• Description of facilities

• Lists/descriptions of tools, equipment and hardware

• Record keeping policies

Page 26: IREC ISPQ Informational Webinar Feb 2011

Tier 1 Types of information to provide

• Sample informational materials (brochures, web pages, etc.)

• Course evaluations

• Policies for administration of assessment of student learning

• Staffing policies

• Policies to handle complaints & disputes

Page 27: IREC ISPQ Informational Webinar Feb 2011

Tier 2 - Who

Accredited Training Programs

Certified Independent Master Trainers

Certified Independent Instructors

Page 28: IREC ISPQ Informational Webinar Feb 2011

Tier 2 - What

1. Commitment to Quality

2. Management, Financial Fitness

3. Task Analysis Basis for Curriculum or Syllabus

4. Development & Maintenance of Curriculum

5. Resources

6. Linkage with Industry

7. Job Descriptions

8. Examinations

Page 29: IREC ISPQ Informational Webinar Feb 2011
Page 30: IREC ISPQ Informational Webinar Feb 2011
Page 31: IREC ISPQ Informational Webinar Feb 2011

Tier 3 – Who & What

Accredited Training Programs

1. Documented Management System

2. Quality Management Staff Assignments

Page 32: IREC ISPQ Informational Webinar Feb 2011

Tier 3

Types of information to provide

• Policies, goals and management process

• Training management process – key staff assignments

Page 33: IREC ISPQ Informational Webinar Feb 2011

Tier 5 – Online Courses

�Organized & sequential

format

�Monitor & track learning

process

�Instructor involvement

�Frequent and timely feedback

�Assessment is integral part of

learning experience

�Advertising is prohibited

Page 34: IREC ISPQ Informational Webinar Feb 2011

Tier 5 – Online Courses

Plan to provide

the auditor access

to the online

course

Page 35: IREC ISPQ Informational Webinar Feb 2011

Tier 4 – Who & What

Affiliated Master Trainers, Independent Master Trainers

Affiliated Instructors, Independent Instructors

1. Documented Teaching Experience

2. Documented Practical Experience

Page 36: IREC ISPQ Informational Webinar Feb 2011

Tier 4

Documenting Practical Experience

• List installed systems starting with most current

• Description of work performed - area of responsibility

• System size, components

• Location

• Copy of permit, inspection certificate

• License # (where license is required)

• Letters from customers/employers (optional)

Minimum Requirements

Instructor = 250 hours ; Master Trainer = 380 hours

Page 37: IREC ISPQ Informational Webinar Feb 2011

Tier 4

Documenting Teaching Experience

• Date, location, course taught, number of students

• Contact hours

• 1 contact hour = 60 minutes of classroom time or

planned activity where student receives feedback

and is monitored

Minimum Requirements

Instructor = 220 hours ; Master Trainer = 900 hours

Page 38: IREC ISPQ Informational Webinar Feb 2011
Page 39: IREC ISPQ Informational Webinar Feb 2011

Job Task Analysis

Job task analysis is a formal process for determining what people

do, under what working conditions they do it, what they must

know to do it, and the skills they must have to do it.

• Must clearly define the job – what will the trained individual be

able to accomplish

• Identify all tasks and subtasks required for competent

performance

• Follow well accepted procedures for occupational analysis –

DACUM process; review and validation by SME’s

• Balanced involvement of interested parties – safeguard

impartiality

Page 40: IREC ISPQ Informational Webinar Feb 2011

Job Task Analysis

PV Installer

PV Technical Sales

Solar Thermal Installer

Small Wind Installer

Renewable Energy Energy Efficiency & Weatherization

Auditor

Installer

Crew Chief

Inspector

Coming

Soon!Coming

Soon!

Page 41: IREC ISPQ Informational Webinar Feb 2011
Page 42: IREC ISPQ Informational Webinar Feb 2011

Applications

• One for each designation

• Candidate follows application and responds to each section

and subsection

• Contains relevant requirements in the Standard that candidate

must demonstrate and document

• Download from the IREC website (www.irecusa.org)

Page 43: IREC ISPQ Informational Webinar Feb 2011

IREC ISPQ

Candidate Handbook

• Guides the Candidate through the

process

• Prime resource throughout the

Candidate / Awardee lifecycle

• Candidate Handbook + ISPQ

Standard = required reading

Page 44: IREC ISPQ Informational Webinar Feb 2011

• IREC ISPQ Key Docs (www.irecusa.org)

– ISPQ International Standard 01022

– IREC ISPQ Candidate Handbook

– Applications

– Job Task Analysis

• Best Practices & Guidelines for Renewable

Energy Training (2010 )

• Workforce Guidelines for Home Energy Upgrades

– DOE

Important Resources

Page 45: IREC ISPQ Informational Webinar Feb 2011

Pat Fox, IREC

[email protected]

General inquiries:

[email protected]