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IQ Solutions, Inc.
Presented to Johns Hopkins Bloomberg School of Public Health September 27, 2011
Where IQ Solutions Is Today
Founded in 1993
18 years of success in health education, information, and communication
Nearly 300 staff
Located in Rockville, MD (near White Flint Mall)
To improve quality of life for all people.
Our Goal
Our Mission
To deliver science-based and culturally relevant solutions that empower an increasingly diverse society to live happier and healthier lives.
• Our work translates directly into better quality of life for millions of people.
• We come from the same communities that we are trying to help.
We want to make a real difference in people’s health and well-being. Our Passion
Our Corporate Approach
Policy and Program Development • Program management • Conference planning and support • Consensus development • Program evaluation, process assessment,
and data analytics • Training and technical assistance
Communications and Social Marketing • Health education campaigns • Marketing, outreach, and partnerships • Writing and editing • Graphic design • Information and materials dissemination • Media relations, public relations, and marketing • Research and focus groups
Health IT • Regulatory management systems • Business intelligence • Database development and management • Management of online applications • Collaboration platforms • Data warehousing
Information Center Services • Toll-free call centers • Inventory management • Warehouse distribution • Library services
Web and Interactive • Web 2.0/3.0 strategy • Interaction design • Interactive marketing • Section 508 compliancy • Web site development and maintenance • Online trainings • Taxonomy
We integrate program development, strategic
communications, information technology, and information center services under one umbrella.
Our Staff Race/Ethnicity
Our Clients
Client Issues • Bones, Joints, Muscles and Skin,
• Cancer
• Dental Health
• Diabetes
• Disease Prevention and Health Promotion
• Health Administration
• HIV/AIDS
• Neurological
• Substance Abuse
• Organ Transplantation
Our Work: National Institute on Drug Abuse
Our Work: National Institute of Arthritis and Musculoskeletal and Skin Diseases
• Provides support services for two clearinghouses in the areas of: public inquiry response, materials development, materials management and dissemination, database development, meeting and exhibit support, and communications planning and outreach.
Our Work: SAMHSA’s Health Information Network (SHIN)
• Web Site
• Contact Center
• eNetwork
• Exhibits
• SAMHSA News
Staff Disciplines • Health Communications and Health Education
• Health Writers
• Health Administration
• Health Policy
• Health Research & Program Evaluation
• Health Information Systems
• Data Analytics
• Health Librarians
• Social Workers
Relevant Courses
• Applications in Program Monitoring & Evaluation
• Fundamentals of Program Evaluation
• Health Communication Programs
• Implementation and Sustainability of Community-Based Health Programs
• Introduction to Persuasive Communications: Theories + Practice
• Program Planning for Health Behavior Change
• Psychosocial Factors in Health and Illness
IQ Solutions Internship Program: Brief History • Program began in 2007
• Started with a questionnaire of staff to ascertain their interest
• First interns came on board in January 2008
• Program has grown each semester
• Summer of 2010 we had some 22 interns
Types of Internships
• All internships are paid; interns are generally paid between $10-$15.00/hour depending on area, education and experience
• Full time and part time interns
• Internships are generally for a semester, but often times extended
• Some interns have stayed as long as a year
• Many interns have been promoted into full time positions
• Both undergraduate and graduate students
• Some interns are finished with school and using the internship as an opportunity to gain further experience
Areas of IQ Solutions where interns have been assigned • Policy and Program Development
• SAMHSA Health Information Network
• Web Design and Development
• Call Center and Clearinghouses
• Library
• IT/Project management
• Business Operations
• Accounting
• Research and Evaluation
• Marketing
• Social marketing
• Proposal development
• Health Administration
• Corporate training/IRIS
• Human Resources
• Creative
Not all departments have interns every semester
Specific Programs at IQ Solutions Where Interns have Worked • SAMHSA Health Information Network
• National Institute of Arthritis and Musculoskeletal and Skin Diseases Contract
• Project management in IT
• Help Desk in IT
• National Institute of Drug Abuse (NIDA) International Program
• National Health Service Corps, Application Processing Center
• Call Center for SHIN, NIDCR and NINDS
• Organ Donation
• SAMHSA News
Application Process • Internships are available fall, spring and summer semesters; three cycles
per year
• Applications are managed through our database system called Balance Track and reviewed on a rolling basis
• Students interested in a spring internship beginning in January 2012 should apply late October/early November
summer: late March/early April
fall: late July/early August
• All resumes are reviewed by me personally
• Final interviews and selections will be conducted by hiring managers
• Spring internships will commence January 24-May 13 2012. Where possible all new interns will start on that day.
Components of Internship Program • Assignment to supervisor in an operating
component of the company
• Orientation
• Roundtable Discussion
• Training for Interns to include Proposal Development, Call Center work, and web and social networking at IQ Solutions
• Oral Presentation by all interns
• Evaluation and Feedback
Recent Analysis of the Intern Program • Study Period—Fall 2009, Spring 2010,
Summer 2010
• 52 interns provided about 25, 740 hours of work
• Average intern received $11.25/hr for 33 hours per week
• 9 of the study group interns were promoted
• Average entry-level salary for those promoted was $39,500
Questions
• Judy Braslow Email: [email protected]
• Tricia Penalosa Email: [email protected]
www.iqsolutions.com
For additional information:
