ipLDK Range

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ezAttendant

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ezAttendant

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•User Schedule display•Key Pad & Mouse operation•User defined feature buttons•DB conversion (Outlook,Access,ACT,Goldmine)•SMS (Atd to DKT, DECT)•BLF display•Incoming call/redirect call/recall•User status display•Caller information display•Multiple attendants (max 5)

Lock KeyRequired

Benefit

•More efficient call handling lowers cost•Increased Attendant productivity•Improved Customer contact experience

A 60 day trial Lock Key is available

ezPhone

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ezPhone

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Standard

•Individual database•Screen pop with local database•20 call log (recieved,missed,dialled)•Click to call•Flexible button assignment•Directory, call by name•Call transfer/Hold/Retrieve/Forwarding•Keyboard Mapping

Deluxe

•DB conversion•(Outlook,Access,ACT,Goldmine)

•SMS to DKT•Differential ring by CLI•VMIBE control•Call filtering (VIP/Blacklist)•Multi Call 2channel•Attendant integration•Schedule Dial

Lock KeyRequired

Benefit

•Enhance call handling•Increased user productivity•Improved Customer contact experience

A 60 day trial Lock Key is available

Call Recording

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Call Recording

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• Record calls to your PC• Recordings saved as .wav files• Play recorded files• Add comments/notes to recordings• Search on notes / CLI• Send recordings to others as email

attachment• Import address book from Outlook

Express and Microsoft Excel

Benefit

•Easy to use•Assure conversation integrity•Lower cost than ‘legal’ recording devices

Requires

Call Recording Module (LDP-7000USB)AndLDP-7024D or LDP-7024LD