iPECS Phase 5 Basic Technical Training

Introduction/DescriptionHardware – 50A/100/300/600/1200 and GatewaysInstallation ConsiderationsSoftware

FirmwareAdmin & MaintenanceMain Phase 5 Functions

Optional Packages/Software

Course Overview

Attendee Requirements

Cisco Certification

Nortel Networks Certification

Microsoft Certification

Experience with like product technology (e.g. 3Com, Allworx, Zultys, NEC-UX5000/SV8100)

Previous experience with LG-Ericsson - ipLDK Digital Key Telephone Systems

Combining Voice and Data Networks

Recommended Experience With one or more of the Following:-

Telecommunications Equipment

LAN / WAN Network structures

LAN / WAN Devices/Cabling

Network Protocols

IP Addressing

VoIP

Attendee Requirements

Good understanding of:

General DescriptionAliases

In most countries the system has been referred to as the LIK, with variations on the brand.

In North America the system will be branded as the iPECS LIK, with an LG-Ericsson badge.

As of December 2004 it was branded as the iPECS LIK WORLDWIDE.

iPECS Internet Protocol Enterprise Communications System

General Description

600 ports

300 ports

50 ports

Single platform and multiple interfaces

Seamless configuration up to 1200 ports

Distributed architecture

The iPECS is a Pure IP telephone system

100 ports

1200 ports

Components

VMIM

VOIM8/24

DTIM8/24*

SLTM4

SLTM32*

MCIM POE8

SLTM8

T1PRI

LGCM4/8

RSGMTrunks

Extensions

Options

MFIM 50/100/300/600/1200

Call server

*19” rack mountable

General Description

IP Based Single InfrastructureConnect maximum 1200 terminals, Gateways, and Appliances to any 10/100 Base T LANStandard and Advanced call featuresSystem Programmable from either Keyset or Web Interface.Easy-to-use administration and maintenance

-web-based remote administrator & S/W upgradeProtocols

-H323 (G.711, G.723.1, G.729A, G.722, T.38), SIP CO trunks, SIP Station ability.

General DescriptionMain Features

Scalability, Interoperability, Flexibility SME(Small to Medium sized Enterprise)Compatible with NetMeeting and other 3rd party applications supporting H.323 and CTI standardNetworking (large sized Enterprise : Max 1000 ports solution. )SIP CO trunk compatibleSMTP direct Email send capabilityCPU RedundancyT-NET capabilitySIP Station abilityLIP8xxx handset compatibilityProprietary PC/PDA based telephony ( Phontage)

General DescriptionMain Features

Interfaces

IPKTS

PSTN

Internet

PC with Phon-tage installed –for Video calls

Remote Services Gateway Module

SLT FAX

H.323SIP

PRI

H.323DHCP

SLT FAX

Loop Start

Loop & GroundStart

ADSLModem

PPPoE

HTTP 1.1,FTP, TFTPTelnet Session

HyperTerminalSession

RS232 RS232

PC with Phon-tage installed – For Voice calls

LAN

Wi-Fi Router

PDA with PDAphontage installed

PC with Wi-Fi Card installed and Phontage

LAN

LAN

LAN

PSTN

UMS

IP Based Single Infrastructure

PSTN

ISDNiPECS

Office PC & IP Phone

Wireless APWi-FiPhone

PDAPhontage

Ethernet Switch

Laptop PC / Phontage

Web and/or Email Server

s

Large LCD IP Phone

Laptop PC / PhontageWith Wi-Fi Card

UMS

IP Network

IP Network

PSTN

Head Office Branch Office

Home OfficeTele-Worker / Biz-Traveler

Wireless AP RSGM

Phontage(Video)

Phontage(PDA)

Wi-FiPhone

xDSLModem

ServiceProvider

Phontage(Video)

Wi-FiPhone

Wireless AP

IP Phone

IP Phone

Fax

Fax

IP Phone

IP Phone

iPECS

iPECS

NAPTFirewall

PC

NAPTFirewall

NAPTFirewall

Single and Multi-Site Solutions

UMS

Features in P3 MFIM(MFIME)Mobiles as an Extension ( Pseudo linked pairs)User WEB programming Access – Station and SystemACD Agent HelpACD CIQ Page AlertSupervisor Login/Logout – multiple groupsStation Call CoverageCO access without CO button at IP Key-PhoneSilent Text MessageRemote Call Forward

iPECS Phase 3 System Features

iPECS Phase 4 System Features Additional to Phase 3 Features Mobile Extension enhancement:

ICM Call Transfer/Status

Mobile Extension as ACD/UCD Agent (except Ring group)

CLI based Call Routing (ICLID Feature for DID )

Ring Group Mailbox

Day/Night mode applied between different groups

SIP CO trunk service

VLAN Tagging - handset

MFIM100/300/600 /1200 redundancy

T.38 Fax ability

Email sending of VSF /VMIM voice mails – from VSF module

T-NET capability

iPECS Phase 5 System Features

Additional to Phase 4 Features SIP Station ability

IP DECT

Zone Management

Station ICR

Outbound Message Notification

LIP 8xxx handset support

Network Paging

Network Time Protocol and auto Daylight Savings Time

Conference Group ( with Conference call recording )

Auto Call record and Unconditional Voice recording

Additions to DID selection – ICLID and VM

IP Bridge

TLS and AIM

Phase 5 Features• SIP CO trunk and SIP station ability

• Phase 5 has both SIP trunk and Station ability. Will support generic SIP handsets with basic call ability, or the LG LVP-2000 SIP Video Phone for SIP Video calls. Note that SIP support requires the use of a VOIM8 or VOIM 24 for IPSEC ability.

• T-Net• All Phase 5 systems ( including the iPECS 50) will support

Transparent NETworking, where one MFIM retains control over an entire group of systems. This enables central management and Local survivability with/of all the slave systems if the intersystem link fails. PSTN Failover is also a feature of T-NET.

• MFIM100/300/600/1200 Redundancy• Redundancy caters for customer sites where system downtime

due to MFIM failure, is of prime importance. This enables a second Slave MFIM to monitor the active MFIM until it fails – then seamlessly ( within approx 3 seconds ) become the Active MFIM. As from the Commercial release of phase 5 ALL MFIM’s ( except iPECS 50 ) will be available with the Redundancy option.

Phase 5 Features• Zone Management

• Allows Networked or remote site equipment to be grouped based upon that devices specific zone requirements. This means individual devices can be grouped to suit time and date, language (Nation code), or VSF module access.

• Outbound Message Notification• The VSF/VMIM are able to dial an external number to notify a user of a

new voice message. When a caller leaves a message with notification

configured, the system places a call to the registered mobile extension.

When the user answers, the extension prompt is played followed by the

new message prompt.

When the password is matched, the VSF/VMIM connects the external

called party to the VSF/VMIM mailbox and plays the main menu,

allowing the user to retrieve messages.

The system will retry the notification until the notification is successful

or the number of call attempts reaches the Retry count.

Phase 5 Features• Station ICR (Individual call routing)

• Allows each station to forward calls based upon Caller ID or time base. Each Station can have up to 10 separate Scenarios.

• Network Paging• Allows a page made from one site to be heard at another networked

site, including T-NET sites.

• TLS (Transport Layer Security)• Allows encryption of data. This can slow response times.

• Web Phone• Allows basic IP phone functions (ID and password protected) by

downloading Active X from the MFIM. (Key code required)

• System and Station Administration Via Web Page

• Off Line Web Admin

• NTP and DST• Network Time Protocol and Daylight Savings Time are able to be

Automatically updated/adjusted. (NTP server must be available)

Phase 5 Features• Conference Group

• Allows an Active conference group to be setup – i.e. invites to join the conference are sent to members. Requires an MCIM, allows up to 32 simultaneous members. This is initiated by the attendant.

• Conference Call Recording

• Allows the above conference group call to be recorded in either the VSF, the UMS or an external Voice mail system.

• IP Bridge

• Allows calls to be transferred between Master and Slave stations. • Additions to DID selection

• ICLID and VM routing now also available as in dial choices with DID calls.

• AIM interface

• Unconditional Call Recording to VM/Phontage.

Phase 5 Modules

Module Name Descriptions Remark

LIK-MFIM50A Multi Function Gateway Module 50 VSF Recording time: 270min

LIK-MFIM100 Multi Function IP gateway Module 100 VSF Recording time:210min

LIK-MFIM300 Multi Function IP gateway Module 300 VSF Recording time:240min

LIK-MFIM600 Multi Function IP gateway Module 600 No VSF, No VoIP CO, Backup

LIK-MFIM1200 Multi Function IP gateway Module 1200 No VSF, No VoIP CO, Backup

LIK-LGCM4/8 Loop Start CO gateway Module, 4/8 ports

LIK-VOIM8 Voice over IP gateway Module, 8 channels

LIK-VOIM24 Voice over IP gateway Module, 24 channels

LIK-T1PRI T1/PRI gateway Module

LIK-SLTM4/8 Single Line Telephone gateway Module, 4/8 ports

LIK-SLTM32 Single Line Telephone gateway Module, 32 ports 19” Rack mountable

LIK-DTIM8/24 Digital Terminal Gateway Module, 8/24ports Supporting legacy (70xx series) digital keysets

LIK-MCIM Multi Conference gateway Module Up to 32 voice parties, 6 video parties

LIK-VMIM Voice Mail gateway Module, 8 channels Recording time:9 hours

SLTM4/8/32 DTIM8 T1PRILGCM4/8 DTIM24 VOIM8/24

10/100 LAN portG.711/729/723.1Echo CancellationDHCPDynamic Jitter bufferRemote upgradeRemote installationRS 232Line Indicator

Interfaces All interface plugs are on the back edge of module Oth-ers

1 eaYesYesYesYesYesYesYesYes

4/8 RJ 4532 SLT via 2 - 25 pr

Amphenol CID/

MSG Wait/PR

1 eaYesYesYesYesYesYesYesYes

8 DKT RJ 45(LDP 70xx Series only)

1 eaYesYesYesYesYesYesYesYes

4/8 RJ 45Plugs

(Loop Start)

CID(Pulse/DTMF)

1 eaYesYesYesYesYesYesYesYes

24 DKT via25 pr

Amphenol(LDP 70xx

Series only)

1 eaYesYesYesYesYesYesYesYes

1 RJ 45

2 eaYesYesYesYesYesYesYesYes

ProtocolRelay,

TranscodingInband/

Outband signaling

** All current P5 gateways can be installed remotely.

Gateway specifications

Phase 5 Modules

CapacityDescription MFIM50A MFIM100 MFIM300 MFIM600 MFIM1200

Main Cabinet * N/A*** 10 slots 10 slots 10 slots 10 slots

System Capacity 50 100 300 600 1200

CO/IP Lines 42 42 200 400 600

Stations 50 70 300 600 1200

Relay Contacts 1 2 4 4 4

VSF ( Voice mail) 270 Mins 210 Mins 240 Mins N/A-Req. VMIM N/A-Req. VMIM

VSF Channels 6 6 6 (With VMIM-8) (With VMIM-8)

VSF CODECs G711 G711 G711 N/A N/A

VMIM ( Ext VSF) 9 hours 9 hours 9 Hours 9 Hours x 3 9 Hours x 3

VMIM CODECs ( NOTE-Separate to MFIMS)

G711, G723.1,G729A

G711, G723.1,G729A

G711, G723.1,G729A

G711, G723.1,G729A

G711, G723.1,G729A

Redundancy N Y Y Y Y

VoIP Channels 4/8* (*IF G711) 6 6 N/A Req. VoIMx N/A Req. VoIMx

USB Host Port 1 port 1 port 1 port 1 port 1 port

Max RSGMs ** 16 35 98 300 600

Attendants 4 4 5 5 5

CapacityDescription MFIM50A MFIM100 MFIM300 MFIM600 MFIM1200

Serial Port 1 1 1 1 1

Music source I/P 1 2 2 2 2

Ext. Control Relays 1 2 4 4 4

Alarm/Doorbell I/P 1 2 2 2 2

Ext. Page Zones 2 2 2 2 2

Int. page Zones 10 10 35 35 100

Dss Consoles per Station 9 /2 2 9 9 9

CO Line Groups 20 20 72 72 200

Station & Hunt Groups 40 40 48 48 100

Stn & Hnt Grp Members 50 70 70 70 200

Exec/Sec Pairs 10 10 36 36 100

SMDR Buffer 5000 5000 10000 15000 30000

System Speed Dial 800(48 digits) 800(48 digits) 3000(48digits) 6000(48dgts) 12000(48dgts)

Station Speed dial 20(48 dgts) 20(48 dgts) 100(48 dgts) 100(48 dgts) 100(48 dgts)

Last number redial 10 10 10 10 10

Capacity

Out of the box - System Port Capacities.

Note with latest phase 5 firmware these default reduced capacities can be modified, using the ‘Device Delete Table’ and/or PGM 235.

Max port capacities of:-

MFIM50A - 50 ports ( Less 4 VoIP, 4 PSTN, 6 VSF and 2 SLTS) = 34 Ports

MFIM100 – 100 Ports ( Less 6 VoIP, 6 VSF channels ) = *88 Ports

MFIM300 – 300 Ports (Less 6 VoIP, 6 VSF channels ) = 288 Ports

MFIM600 – 600 Ports ( No onboard channels ) = 600 Ports

MFIM1200 – 1200 Ports ( No onboard channels ) = 1200 Ports

* System only supports 70 stations

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