IP Telephone Installation - Dynabook

TOSHIBA Telecommunication Systems Division

IP Telephone Installation

Title Page

February 2015

Publication Information

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

Version 4, February 2015

IPedge R 1 and later, and VIPedge R1.4 and later

Our mission to publish accurate, complete and user accessible documentation. At the time of printing the information in this document was as accurate and current as was reasonably possible. However, in the time required to print and distribute this manual additions, corrections or other changes may have been made. To view the latest version of this or other documents please refer to the Toshiba FYI web site.

Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the use of this document.

THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS.

© Copyright 2012, 2013, 2014, 2015This document is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

TrademarksToshiba, IPedge, VIPedge, CIX, eManager, and Net Phone are trademarks of Toshiba Corporation or Toshiba America Information Systems, Inc.Trademarks, registered trademarks, and service marks are the property of their respective owners.

General End User InformationFCC RequirementsMeans of Connection: The VIPedge does not connect directly to the telephone network. All direct connections are made to a gateway. Please refer to the gateway manufacturer's documentation

Radio Frequency InterferenceWarning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case, the user, at his/her own expense, will be required to take whatever measures may be required to correct the interference.

Underwriters LaboratoryThis system is listed with Underwriters Laboratory (UL). Secondary protection is required, on any wiring from any telephone that exits the building or is subject to lightning or other electrical surges, and on DID, OPS, and Tie lines. (Additional information is provided in this manual.)

CP01, Issue 8, Part I Section 14.1Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the Equipment will operate to the user’s satisfaction.

Repairs to Certified Equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

CAUTION! Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Important Notice — Music-On-HoldIn accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the music-on-hold feature of this telecommunication system. Toshiba America Information Systems, Inc., strongly recommends not using radio or television broadcasts and hereby disclaims any liability arising out of the failure to obtain such a license.

Hearing Aid Compatibility Notice: The FCC has established rules that require all installed business telephones be hearing aid compatible. This rule applies to all telephones regardless of the date of manufacture or installation. There are severe financial penalties which may be levied on the end-user for non-compliance.

Patent Marking for G.729a: Products may be covered by one or more of the following US patents and their counterparts in other countries:US5,787,391, US5,717,825, US5,708,757, US5,754,976, US5,701,392, US5,699,482, US5,444,816

301756I.T.E

Toshiba America Information Systems, Inc.Toshiba VIPedge Services Terms and ConditionsRefer to Refer to http://telecom.toshiba.com/Telephone_Systems_Support/VIPedge-Terms/

Toshiba America Information Systems, Inc.Telecommunication Systems Division, VIPedge Acceptable Use PolicyRefer to http://www.telecom.toshiba.com/Telephone_Systems_Support/VIPedge-Terms/acceptableuse.pdf

Toshiba America Information Systems, Inc.Telecommunication Systems Division, End User License AgreementRefer to http://www.telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm

Toshiba America Information Systems, Inc.Telecommunication Systems Division, End User Standard User Limited WarrantyRefer to http://www.telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm

Toshiba America Information Systems, Inc.Telecommunication Systems Division, Redistribution of OpenSource GPL AttributionRefer to Toshiba Internet FYI > VIPedge > Documentation.

Emergency Service (911) WarningThe IPedge and VIPedge system must have a constant source of electricity and network connection availability to function. In the event of a power failure or network availability outage the VIPedge system’s SIP service will be disabled. The user understands that in the event of a power or network outage the IPedge and VIPedge systems will not support 911 emergency services and further, that such services will only be available via user’s regular telephone line not connected to the IPedge and VIPedge system or gateway. User further acknowledges that any interruption in the supply or delivery of electricity or network availability is beyond Toshiba’s control and that Toshiba shall have no responsibility for losses arising from such interruption.

Security WarningAll equipment shipped to support the IPedge and VIPedge system ship with the same default user names and passwords. To help protect your IPedge and VIPedge system from unauthorized administrator access change the user names and passwords. Any equipment that is not properly protected may expose the system to toll fraud, denial of service or other attacks.

Refer to http://telecom.toshiba.com/Telephone_Systems_Support/VIPedge-Terms/

http://telecom.toshiba.com/Telephone_Systems_Support/VIPedge-Terms/acceptable-use.pdf

http://telecom.toshiba.com/Telephone_Systems_Support/VIPedge-Terms/acceptable-use.pdf

http://www.telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm

http://www.telecom.toshiba.com/Telephone_Systems_Support/warranty.cfm

http://telecom.toshiba.com/Telephone_Systems_Support/VIPedge-Terms/VIPedge-Terms-Conditions.cfm

Contents

Chapter 1 – IP Telephone

INSTALL IP TELEPHONES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

SUPPORTED IP TELEPHONES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1IP5000-Series IP Telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Key Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Storage and Operating Temperature Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2IP5000-Series Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3IP5000-Series Telephone Tilt Angles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

STATION WIRING, POWER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

IP5000-Series Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

IP5000 SERIES TELEPHONE POWER RATINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

WALL MOUNTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

ADD-ON MODULE INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9ADM Installation procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

INITIAL START-UP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

CONNECTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12IPedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12VIPedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

END-USER REFERENCE GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13Backlight Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13Change Backlight Settings (all except IP5131) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13Change IP5131 Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13Brightness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13LCD Contrast Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14Mic/Mute Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

RESET IPT TO DEFAULT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Four Line Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Nine Line Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

CARBON HANDSET and HEADSET SETTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Four Line Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Nine Line Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

IP5122-SDC with CO LINE CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17IP5122-SDC and CO-Line Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

CO Line Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18IPT Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19Features And Feature Interaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

IPT Installation Manual July, 2014 i

IP5122-SDC Headset Transmit Level Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22Telephone External Ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23External Speaker Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23Wall Mount and Wiring the BESCB1A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24Telephone to External Speaker Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26External Telephone Ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Chapter 2 – Programming

IP5000 SOFTWARE REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1IPedge Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1VIPedge Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Over-Subscription. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

STATION PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Add a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Edit a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Change a Prime DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Delete a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Create a Range of DNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Export Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Import Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2IPedge Net Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Survivable Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Station Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

PREFERENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Prime DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Station Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Name to Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Network Calling Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Station SpDial Bins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Set System Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3VM MW Center Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3System Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4Create New Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4VMID Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4Voicemail Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4Select Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4COS Day 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4COS Day 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4COS Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4DRL Day 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4DRL Day 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4DRL Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4FRL Day 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4FRL Day 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4FRL Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4QPL Day 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4QPL Day 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4QPL Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5LCR Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Dialing Progress Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

ii IPT Installation Manual July, 2014

Bearer Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Display DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5CESID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Emergency Call Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Remote CF/DND Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Travel COS Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6TGAC Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Call Waiting Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Dial Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Door Over DND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Network COS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Auto OCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Originate OCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6RSTU Supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6CO Park & Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7MW & DND Dial Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7Activate Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7Tenant Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7Hook-Switch Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7Auto-Campon to PDN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7LCR PDN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Speaker OCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8IP Phone Login Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Security Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Transfer Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Station Connecting Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Calling Name Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Specified Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8System Speed Dial Supplement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8SIP Inband Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8SIP Channel Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

SUPPORTING ASSIGNMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

FLEXIBLE FEATURE ACCESS CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

DSS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

KEY ASSIGNMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Copy Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Ring Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10IPT Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Station IP Address Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Station IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Auto Assign Station ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Station Terminal Authentication Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10DTMF Tone Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Station MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Voice Packet Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Display Software Version Number of IPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11SIP Terminal URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11SIP Terminal Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Connection to Media Relay Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Secondary Audio Codec for Full IP station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Secondary Voice Packet Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

IPT Installation Manual July, 2014 iii

Base UDP Port for IP Telephone Media Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12EMPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Phantom DN Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

SYSTEM PORT NOTES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Chapter 3 – IPT Initialization, Reset and Auto Registration

iv IPT Installation Manual July, 2014

Chapter 1 – IP Telephone

INSTALL IP TELEPHONES This document covers the installation of the IP5000-series IP Telephones (IPTs) on IPedge and VIPedge systems. Unless indicated the procedures for IPedge and VIPedge are the same. Install the IP Telephones and cables with the same care and considerations as any other device connected to the local network. Before installing any telephone wiring, read the following caution notes:

CAUTION! When installing the station cable, do not run the cables parallel to an AC power line if the lines are within three feet. AC power lines should be crossed at right (90°) angles only. In particular, avoid running station wire near devices that generate electrical noise, such as neon or fluorescent light fixtures.

CAUTION! Do not use cleansers that contain benzene, paint thinner, alcohol or other solvents on the telephone's rubber feet. The color of the rubber may transfer to the desk or mounting surface.

Important! When installing the handset cord ensure that it is plugged into the Handset connector. If the handset is plugged into the Headset connector the telephone set will not function correctly and can not be placed into programming mode.

SUPPORTED IP TELEPHONES

The IPedge supports the IP5000-series telephones (IPT) and Add-On Modules (ADM). Please refer to the IPedge General Description for more information about each model IPT and ADM.

The VIPedge solution supports the IP5131-SDL, IP5531-SDL and IP5631-SDL telephones. The VIPedge also supports the LM5110 Add-On Module.

IPT Installation Manual Feb,, 2015 1-1

SUPPORTED IP TELEPHONES IP5000-Series IP Telephones

IP5000-Series IPTelephones

The IP5000 series IP Telephone models are shown in the table below.

.

License Requirements Each IP5000-series telephone requires an IP End point License.

• For IPedge systems: I-CP-USR-EC, EM, or EP

• For VIPedge systems: V-BIZ-STD or V-BIZ-STD-TF

Key Labels Key labels on LCD models are programmable via Enterprise Manager.

Storage and OperatingTemperature Range

IP5000-series telephones and add-on modules storage and operating temperature ranges:

• Storage: - 20° ~ 60° C (-4° ~ 140° F) - (20 ~ 80% non-condensing humidity)

• Operation: 0° ~ 40° C (32° ~ 104° F) - (20 ~ 80% non-condensing humidity)

TypePart

NumberDescription

Telephones

IP5122-SDIP5622-SD

4 Line LCD (with backlight), 10 Programmable keys

IP5022-SDIP5522-SD

4 Line LCD (without backlight), 10 Programmable keys

IP5122-SDC4 Line LCD (with backlight), 10 Programmable keys, and CO Line circuit option

IP5131-SDLIP5531-SDLIP5631-SDL

9 Line LCD (with backlight), 10 Programmable keys, and on-board browser

IP5132-SD 4 Line LCD (with backlight), 20 Programmable keys

Add-On-Modules

LM5110 LCD Key Module with 10 programmable LCD keys and backlight

KM5020 Key Module with 20 programmable keys

IDM5060 IP DSS Module with 60 programmable keys

1-2 IPT Installation Manual Feb,, 2015

SUPPORTED IP TELEPHONES IP5000-Series Physical Specifications

IP5000-Series PhysicalSpecifications

IP5000-Series TelephoneTilt Angles

The IP5000-series telephones have three tilt positions built into the base. There is also a tilt stand extension that adds an additional 20 degrees of tilt. When the telephone is sitting on a desk or table there are a total of six different angles of tilt available. When wall mounted there are two angles available. Refer to the figures below and the installation section for more detail.

Table 1-1 IP5000-Series Telephones and ADMs Physical Dimensions

Device WidthDepth

Without Tilt

IP5000 series telephones 10.16 in. (258 mm)

6.10 in. (155 mm)IDM5060 10.16 in. (258 mm)

KM5020, LM5110 3.54 in. (90 mm)

Width

Depth1 in. (25 mm)

Table 1-2 IP5000-Series Tilt Angels

Table / Wall Mount Tilt Without Stand Tilt with Stand Figure

Table 15°, 27.5°, 40° 35°, 47.5°, 60° Refer to Figure 1-1

Wall Mount 0°, -20° N/A Refer to Figure 1-2


SUPPORTED IP TELEPHONES IP5000-Series Telephone Tilt Angles

Figure 1-1 IP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension

Figure 1-2 IP5000-Series Wall Mount Angles

Tilt Stand Extension

0° (no) Tilt -20° Tilt


STATION WIRING, POWER IP5000-Series Telephone Tilt Angles

STATION WIRING, POWER The IP5000-series IPTs can be powered by a local power supply at each station or a 802.3af compliant Power-Over-Ethernet (PoE) device.

Use IEEE CAT5E (minimum) IP cable with a connector boot length not greater than 1.6 inches (40 mm). For gigabit ethernet operation CAT6 cable is recommended.

All IP5000-series telephones are packaged with a 9 ft., 10 in. (3 m) IP cable.

CAUTION! When powering up by PoE you must leave the LAN cable UNPLUGGED for a minimum of five seconds before plugging it back into the IP5000-series IPT or PoE switch. In some situations the IP5000 cannot start without this short interval.

IP5000-series telephones equipped with an ADM may require a local power supply if the PoE switch cannot provide sufficient power for both the phone and the ADM. Refer to Table 1-3 on Page 1-8 of this chapter for power requirements.

CAUTION! As above, when powering up by AC power adapter, you must leave the adapter cable UNPLUGGED for a minimum of five seconds before plugging it back into the IP5000-series IPT. In some situations the IP5000 cannot start without this short interval.

The IP5000-series handset connects with a two-pair modular handset cable included with the telephone.

An ADM connects to the IP5000-series station only with the modular cable included with the ADM.

Connector Boot Lengthless than 1.6 in. (40 mm)


IP5000-Series Cable Connections IP5000-Series Telephone Tilt Angles

IP5000-Series Cable Connections

The connectors on the IP5000-series telephones are identified with icons. The connector icons and their meaning are shown below.

Icon Function

Add-On Module (ADM) Cable Connector

AC Power Adapter (12 VDC) Input

Handset Cord

Headset Cord

External Speaker Control Box (BESCB1A) connection

IP Network Connection

PC Connection

CO Line Connection (model IP5122-SDC only)

DC IN 12V


IP5000-Series Cable Connections IP5000-Series Telephone Tilt Angles

Figure 1-3 IP5000-series Telephone Connectors

LAN CableLAN Connectionfrom internal switch(optional)

Handset

Local Power

Headset

ACO Line (SDC Station only)

The IP5000-series telephones include the special long-tail handset cordsrequired to fit the tilt bases.

ADMcable

External Speaker

Cord

Cord


IP5000 SERIES TELEPHONE POWER RATINGS IP5000-Series Telephone Tilt Angles

IP5000 SERIES TELEPHONE POWER RATINGS

Power Consumption (IEEE802.3af 48Vdc) of IP5000-series stations and add-on modules.

Table 1-3 IP5000 Series POE Power Ratings

Telephone

Model 1Option Power Rating

(Watts) Current

(A) 2Typical

Watts 3Typical

Current (A) 4IEEE802.3af

PD classModel Qty

IP5x22-SD

IP5x22-SDC

IP5132-SD

IP5x31-SDL

none – – 7.4 0.15 6.2 0.13 0

IP5xx + IDM5060 3 10.3 0.21 8.6 .018 0

IP5xx + IDM5060 2 9.4 0.20 7.8 0.16 0

IP5xx + IDM5060 1 8.4 0.18 7.0 0.15 0

IP5xx + LM5110 2 10.3 0.21 8.6 0.18 0

IP5xx + LM5110 1 9.4 0.20 7.8 0.16 0

IP5xx + KM5020 2 8.9 0.19 7.4 0.15 0

IP5xx + KM5020 1 8.2 0.17 6.8 0.14 0

1. Power ratings are only telephone and option modules consumption. The values do not include LANcable power loss, and apply to PoE, not local power supplies.

2. Current (A) = Power Rating (watts) / 48 v

3. Typical means that it is only an example and there is no guarantee implied. The “typical” value mightbe used for a calculation of actual UPS backup time in an average installation.

4. Typical Current (A) = Typical Watts / 48 v


WALL MOUNTING ADM Installation procedure:

WALL MOUNTING All of the IP5000-series telephones wall mount in the same manner. Attach two screws to the wall, slide the telephone down over the screw heads to secure.

ADD-ON MODULE INSTALLATION

Each add-on module is packaged with the metal brackets and screws used to attach the ADM to an IP5000-series telephone, or another ADM. The ADM package also includes the short line cord to connect the telephone to the ADM or the ADM to a second ADM.

The ADM and telephone bases are connected together with metal brackets to form a single unit. The ADM and telephones tilt independently.

CAUTION! Unplug the LAN cable (and power cable if equipped) from the IP5000-series telephone before attaching the ADM. Plugging the ADM cable in while the IP5000-series telephone is powered will damage the telephone, ADM or both.

ADM Installationprocedure:

1. Unplug the LAN cable from the telephone. If equipped with a local power adapter unplug the power cord from the IP telephone.

2. Use the brackets and screws included in the box to attach the ADM base to the telephone base. Refer to Figure 1-4.

3. Use the cable included with the ADM to connect from the telephone ADM connector to the ADM ‘IN” connector. If a second ADM is

Wall MountHoles

3.94 in.(100 mm)

Wall mounting requires two pan head screws spaced vertically 100 mm (3 15/16 inches) apart.


ADD-ON MODULE INSTALLATION ADM Installation procedure:

attached, that cable runs from the first ADM “OUT” connector to the second ADM “IN” connector. Refer to Figure 1-4.

4. Plug in the IP5000-series telephone power cord if using a local power supply. Plug in the LAN cable.

Figure 1-4 IP5000-Series ADM Connection

IP5000-series TelephoneADMADM

ADM connection bracket

ADM cable

ADM cable is routed under the clipsAllow equal service loops on both ends toallow telephone and ADM angle adjustment.

INOUTIN

Service loops


INITIAL START-UP ADM Installation procedure:

INITIAL START-UP When an IP5000-series telephone is connected to power it will initialize then attempt to connect to the IPedge system. The start-up sequence indicators are described below.

1. All of the Feature Buttons (FB) will light green.

2. Next, all of the FBs will go out.

3. The FBs will light, red, in sequence, one row at a time from the bottom of the telephone until all of the FBs are lit.

4. The FB will all light green, then go out.

5. The telephone status will be displayed on the LCD.


CONNECTING IPedge

CONNECTING The next step in connecting the IPT to your IPedge or VIPedge system is to program the stations into the system database. Refer to Chapter 2–Programming in this manual.

After the stations are entered in the database the connection process is rather straightforward.

Note: VIPedge systems must have the IP Telephone serial numbers entered in the portal for the customer’s system before the stations can connect. Please refer to the VIPedge Administration manual.

IPedge This process works with new, ‘out of the box’ IPTs. If the IPT has been connected to another system reset the telephone to defaultt. Refer to RESET IPT TO DEFAULT.

1. Plug the IPT into the LAN.

2. The IPT will initialize then look for a VIPedge or IPedge system.

3. The IPT will not find a VIPedge system and display an error message.

4. After the error message the IPT will initialize and look for an IPedge system. If there are more than one IPedge system on the net the IPT will try each server until it connects.

5. When the IPT connects to an IPedge server it will ask for the DN of the station.

6. If the DN you enter is not in the IPedge database the IPT will look for another IPedge server. The IPT display will not change during this process.

7. If the DN you enter is in the database the IPT will again initialize then, display the configuration saved in the database.

VIPedge This process works with new, ‘out of the box’ IPTs. If the IPT has been connected to another system reset the telephone to default. Refer to RESET IPT TO DEFAULT.

1. Plug the IPT into the LAN.

2. The IPT will initialize then look for a VIPedge system.

3. The IPT will connect to the VIPedge system that has the IPT serial number.

4. When the IPT connects to an VIPedge system it will ask for the DN of the station.

5. If the DN you enter is the VIPedge database the IPT will initialize.

6. The IPT will start up after the initialization with the configuration programmed into the database.


END-USER REFERENCE GUIDE Backlight Options

END-USER REFERENCE GUIDE

Backlight Options Available on IP5000-series, except IP5022-SD, telephones and LM models. This setting adjusts when the backlight comes on and how long it stays lit.

Change BacklightSettings (all except

IP5131)

1. Press Hold+3+6+9 (simultaneously).

2. Press the Mic button.

3. Press Hold.

4. Use the Soft Keys to set the backlight from dim to bright.

5. Press FB1, the display will LCD Backlight Setting. Press and hold:1 for Always off2 for Always on3 for On Demand.

6. Press FB2 to set the On Demand timer. The display will show Backlight Timer x10 sec. Press a dial pad button to select the backlight on time (e.g. 3 = 30 seconds). The timer range is 1 (10 seconds) to 30 (300 seconds).

7. Press Hold to save the settings.

Change IP5131 BacklightSettings


2. Press the Others soft button.

3. Use the Soft Keys to select: BL Mode.

4. Press a softkey to select:Always OffAlways OnOn Demand

5. Press the Set softkey then, press it again.

6. Press the BL Timer softkey.

7. Use the dial pad to enter a value 1 (10 seconds) to 30 (300 seconds).


Brightness Control Available on IP5000-series, except IP5022-SD, telephones and the LM5110 ADM. Refer to the next section for IP5131 procedures.

Change the LCD back light brightness on the IP5100-models (except IP5131 and IP5022-SD) and the LM5110 ADM:


2. Press Bright softkey on the telephone to increase brightness. On the LM5110 use the Bright softkey.

3. Press Dim softkey to decrease brightness. On the LM5110 use the Dim softkey.

4. Lift the handset off-hook / on-hook to save the settings.


END-USER REFERENCE GUIDE LCD Contrast Adjustments

5. Change the LCD back light brightness on the IP5131Press Hold+3+6+9 (simultaneously).

6. Press the Others soft key.

7. Use the Soft Keys to select: BL Bright.

8. Use the dial-pad to enter a value of 0 ~ 3. 0 for dim, 3 for brightest.


LCD ContrastAdjustments

Available on all back-lit telephones and ADMs.

Adjust the LCD contrast on the IP5000-series telephones

1. Press and hold down the Mic button.

2. Press and release Vol or Vol repeatedly.

Note: Holding the Vol key does not continue to change the setting. The key must be pressed for each step of contrast change.

Adjust the LCD contrast on the LM5110


2. Press Contrast + key to increase contrast.

3. Press Contrast - key to decrease contrast.

4. Lift the handset off-hook / on-hook to save settings.

Note: Holding the softkey does not continue to change the setting. The softkey must be pressed for each step of contrast change.

Mic/Mute Key The Mute key on the IP5000-series telephones mutes not only the microphone but also the handset microphone as well. The MIC key on the telephones toggles between Mic and Mute. When Mic key is lit, hands free communication is supported, when Mic key is pressed and light is off, Mute is enabled.

• During a hands free conversation, press the Mic key, the red indicator will turn off; the microphone and handset are muted.

• Press the Mic key again to resume hands free communication, the red indicator will turn on.

Note: Mute is supported on IP5122-SDC while functioning as an IP telephone. Mute is not supported when using the analog trunk directly connected to the telephone, in this case, the phone functions like a basic analog telephone set.


RESET IPT TO DEFAULT Four Line Phones

RESET IPT TO DEFAULT This process resets the IPT to the default, new, ‘out of the box’ condition. This resert to default process is only required when using a telephone that has been configured or previously installed on another system.

The four line display phones use a different procedure than the nine line (large) display phones.

Four Line Phones 1. Plug the IPT into a LAN or plug in a power adapter. The IPT does not need a network connection for this initialization procedure, it only needs power.

2. Ensure that the handset is ‘on-hook.’


4. Press Vol s then press Hold.

5. Press FB1, FB2, FB3, FB4.

6. Press Hold.

7. Press Hold.

8. Lift the handset then, place it back on-hook. The IPT will initialize then start in default mode.

Nine Line Phones 1. Plug the IPT into a LAN or plug in a power adapter. The IPT does not need a network connection for this initialization procedure, it only needs power.

2. Ensure that the handset is ‘on-hook.’


4. Press the INIT softkey.

5. Press the All Data softkey.

6. Press the EXEC softkey.

7. Press the EXEC softkey.

8. The IPT will initialize then start in default mode.


CARBON HANDSET and HEADSET SETTING Four Line Display Phones

CARBON HANDSET and HEADSET SETTING

There exist two types of headsets: ECM and Carbon. The default setting on the telephones is AUTO. When the headset is connected to the Headset Modular Connector of the telephone, the AUTO setting enables the headset I/F current detector to determine which headset type is connected (EMC or Carbon). If the current is marginal while using a carbon headset (only) and performance is not good, change the setting to CARBON.

The following IP Telephones support carbon type handsets and headsets.

• IP5022-SD

• IP5122-SD

• IP5122-SDC

• IP5132-SD

• IP5131-SDL

• IP5631-SDL

Use the following procedure to change the telephone handset/headset setting from Auto to Carbon.

1. Press 3+6+9+Hold (simultaneously).

2. Press 0.

3. Press FB6 to toggle Handset On/Off.Press FB11 to toggle Headset On/Off.

FB LED On: CARBONFB LED Off: AUTO (default)

4. Press Hold to set the option.

5. Go off-hook, then on-hook to exit the program mode.

To change the headset transmit sensitivity level to Low or Normal

Four Line Display Phones 1. Press 3+6+9+Hold (simultaneously).

2. Press 0.

3. Press Hold.

4. Press FB12 to toggle On/Off.

FB LED On: LowFB LED Off: Normal (default)


6. Go off-hook, then on-hook to exit program mode.

Nine Line Phones 1. Press Hold+3+6+9 (simultaneously).

2. Press the Sound softkey.


2. Press > (the softkey on the on the top right side of the display).

3. Press the Headset Tx Ctl softkey. Choose Low or Normal


5. Go off-hook, then on-hook to exit program mode.


IP5122-SDC with CO LINE CONNECTION Nine Line Phones

IP5122-SDC with CO LINE CONNECTION

The IP5122-SDC supports a feature key, programmed as a Analog Central Office (ACO) key, for accessing a Local Analog Loop-Start Line (CO-Line) connected the station. The ACO key is assigned on one of the Flexible Keys. Only one ACO key can be assigned to a station as this key accesses the CO-line connected directly to that telephone (not switched through the IPedge or VIPedge system). By default the IP5122-SDC will have the ACO key assigned to FB10. If there is no CO-Line connected to the phone, FB10 will be solid red.

An example application is shown in Figure 1-5. The station user in New York can dial a trunk access or LCR access code to dial out, through the IP network, on the Los Angeles office trunks. However, an emergency call made from the New York station, using a trunk access or LCR code, would go to a Los Angeles area emergency call center. If the New York station user selects the local CO line button the call will go through the local N.Y. central office to a local emergency call center. Also, if the link to the L.A. office is down, the N.Y. station can still use the local CO line to make and receive calls, provided the IP5122-SDC has power. The IP5122-SDC can be powered by PoE or a local AC Adapter.

Figure 1-5 Remote IP5122-SDC Example

By pressing the ACO key, this IP5122-SDC connects to the Local CO Trunk connected to this IPT Telephone. The station user can select the ACO key to access the co-line or another key, to access the IPedge/VIPedge system.

IPedge

LAN

IP Network

LAN

PSTN

PSTN

IP5122-SDC

New York

Los Angeles

ACO (Loop-start CO Line)


CO Line Specifications IP5122-SDC and CO-Line Connection

IP5122-SDC and CO-LineConnection

The IP5122-SDC connects to the LAN via an IP Network (LAN, internet, etc.) and is programmed the same as a IP5122-SDC in the IPedge database. There is an additional connection for the CO-Line.

Connect the CO line via an RJ-11 to the IP5122-SDC. Refer to Figure 1-6.

Important! The IP5122-SDC must have power, supplied by PoE or local AC Adapter to function in ACO mode.

CAUTION! Solid state secondary protectors that meet UL 497A must be installed on the analog CO line connected to IP5122-SDC stations. The protectors must be properly connected to an earth ground.

WARNING! Avoid using an IP5122-SDC connected to a CO Line during a thunderstorm. There is a slight chance of electric shock from lightning. Toshiba recommends disconnecting the CO Line cord from the IP5122-SDC when lighting is forecast.

Figure 1-6 IP5122-SDC Connectors

CO Line Specifications The CO Line accessed by the ACO key has the following characteristics:

IPedge

LAN

The IP5122-SDC must be powered by PoE orlocal AC adapter for the CO Line to function.

Solid state secondaryprotector, must meet

UL 497A

Note:

CO

PSTN

Analog, Loop-Start

CO Line CircuitEarthground


CO Line Specifications IPT Initialization

• Loop start only

• REN (Ringer Equivalence Number) is one

• DTMF dialing

• No AROH (Automatic Release Of Hold)

• Ring frequency: 15.3 Hz to 68 Hz

• Ring voltage: Must be greater than 30 vrms

• Ringing ON Time must be greater than 500 ms and less than six seconds. If continuous ringing for more than six seconds occurs the IP5122-SDC will stop ringing and the LED will stop flashing.

Note: Connection to a PBX is not supported.

Note: The total REN of the devices attached to the CO Line (i.e.; Two IP5122-SDCs and one FAX = 3 REN) must not exceed the specification from the PSTN CO.

IPT Initialization The IP5122-SDC has a fourth initialization option (FB04). ACO Default.

1. Place the telephone in Programming Mode - Press 3+6+9+Hold simultaneously.

2. Press Vol s then press Hold.

3. Press FB04.

FB04 ON = Revert to factory default ACO settingsFB04 OFF = Use the saved ACO settings

Features And FeatureInteraction

The CO Line is accessed directly when the ACO key is selected, the IP5122-SDC then acts as a single line DTMF telephone. No IPedge/

IPedge

PSTN

LAN

MDFP

rote

ctor

s

One CO Line circuit can be bridged to a maximumof four IP5122-SDC stations, provided the total RENdoes not exceed the PSTN CO Line circuit REN.


CO Line Specifications IP5122-SDC Headset Transmit Level Adjustment

VIPedge based features, such as transfer or conference are available. No IPT features such as speaker phone or calling number display are available.

A CO Line can be shared between an IP5122-SDC and another analog device like a fax machine or modem. In this application the IP5122-SDC will not show the status of the shared CO line nor detect when it is in use. A single analog co line shared between two or more IP5122-SDCs can be setup with Privacy “on” to control co line access one station at a time

IP5122-SDC HeadsetTransmit Level

Adjustment

The IP5122-SDC headset transmit level for ACO and IPT operation are set by programming from the station.


2. Press # then press Hold.

Table 1-4 IP5122-SDC Functions in Analog CO Line OperationFeature Operation

Handset / Headset Functions for both IPT and Analog CO operation

Handset mute Not supported

Off-Hook Dialing Functions for both IPT and Analog CO operation

Hands free Not supported in analog CO mode. The speaker functions, allowing the station user to hear. The microphone does not function in analog CO mode

Ring tone IPT ring and analog CO line ring are different

Volume Ring and Speaker volume are adjustable

Analog CO Signaling

DTMF only (Dial Pulse is not available) 80 ms minimum tone duration

Hold Tone Hold Tone and Music on Hold are not sent on the analog CO line.

Caller ID No caller ID function

Display Dialed digits and elapsed time are not displayed

PAD a 3dB PAD can be added to the analog CO line


CO Line Specifications IP5122-SDC Headset Transmit Level Adjustment

3. Set the headset transmit level using FB1, FB2 and FB3 as shown in the table below.

4. Press Hold again.

Headset Transmit Levels

Transmit Level FB1 FB2 FB3 IPT Level ACO Level

Max. (louder) OFF OFF OFF +12 dB +8 dB

ON OFF OFF +8 dB +8 dB

OFF ON OFF +4 dB +4 dB

(Default) ON ON OFF 0 dB 0 dB

OFF OFF ON -4 dB -4 dB

ON OFF ON -8 dB -7 dB

OFF ON ON -12 dB -7 dB

Min. (softer) ON ON ON -16 dB -7 dB


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) IP5122-SDC Headset Transmit Level Adjustment

EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A)

The BESCB1A is a multi-functional, external, amplifier. It can be used to power a paging speaker, an amplified talk back speaker, or Loud Ringer for a telephone.

There are two options utilizing an BESCB1A:

• Telephone External Ringer

• Telephone External Speaker

System hardware requirements vary depending on the BESCB1A option selected. See the following installation procedures for the hardware requirements for each option.

Figure 1-7 BESCB1A Front Cover


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) Telephone External Ringer

Figure 1-8 BESCB1A External Amplifier

Telephone External Ringer The loud ringing bell option enables the voice-first or ringing signal tone to be amplified without the use of other manufacturers’ equipment. The voice first and signal tone can be amplified on any IP5000-series telephone, a HESC1A-65 cable and BESCB1A.

The BESCB1A automatically turns off once the ringing call or voice first has been manually answered from the electronic or digital telephone. This turn-off feature prevents audio feedback problems.

External SpeakerSpecifications

The Output from the BESCB1A is wired to a customer supplied External Speaker. The Speaker should be capable of handling three watts (or more). The output can be connected to a high or low impedance speaker. The speaker impedance and power available at the output are listed below. Connect only one speaker the BESCB1A.

• For High impedance External Speaker - 2k ohm ~ 10k ohm (3.3k ohm recommended.)

• 1 Watt (in 3.3k ohm External Speaker)

• 1.6 Watt (in 2k ohm External Speaker)

• 0.3 Watt (in 10k ohm External Speaker)

6.5 in.

5.125 in.130 mm

166 mm2.125 in.54.5 mm


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) Wall Mount and Wiring the BESCB1A

• For Low impedance External Speaker - 8 ohm ~ 16 ohm (8 ohm recommended.)

• 1 Watt (in 8 ohm External Speaker)

• 0.5 Watt (in 16 ohm External Speaker)

Wall Mount and Wiring theBESCB1A

WARNING! Ensure the DC plug is not plugged into the BESCB1A.

1. Ensure that the DC cable is not connected, then remove two screws from the cover, and take off the cover.

2. Secure the base with two wood screws (included) to wall.

3. Connect the wiring the cables to the BESCB1A terminals.

4. Route the wires through the cabinet slot at the bottom. Secure the wires to the BESCB1A base with the provided cable tie.

5. Connect the DC Adapter cable. Do not plug the Adaptor into the AC power connector until the BESCB1A cover has been replaced.

6. Attach the DC cable to the tab on the BESCB1A with one of the cable ties.

7. Attach the cover, and secure the cover with two screws.

8. To adjust the sound level use a screwdriver to rotate the Volume control.

WARNING! Ensure that the high impedance wiring and contacts at the speaker terminals are protected from user contact.


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) Wall Mount and Wiring the BESCB1A

Figure 1-9 BESCB1A Rear View

Mounting Screw Hole

Mounting Screw Hole


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) Telephone to External Speaker Connection

Figure 1-10 BESCB1A Circuit Board

Telephone to ExternalSpeaker Connection

The HESC1A-65 cable is used to connect the BESCB1A to the telephone. This cable is used to connect the telephone to the BESCB1A as a Telephone External Ringer. The cable is not included in the BESCB1A, it must be ordered separately.

Volume Control

DC Power In


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) Telephone to External Speaker Connection

Figure 1-11 BESCB1A Circuit Card Terminals

1

2

3

5

6

7

8

9

10

11

4

To IOU (In Talkback)

To DKT/IPT

To IOU (No Talkback)

To MDFB

8 - 16 ohm

To External Speaker

2K - 10K ohm

DKT/IPT IOU

(See Note)

Some BESCB1A units were shipped with silk screen marks showing the DKT/IPT connections on terminals 3, 5, and 7, instead of 3, 4, and 5 as shown above. If you have one of these units connect to the HESC1A-65 cable as shown on the unit; 3 (+), 5 (L2), and 7 (-).

Note:

Refer to Figure 1-13 forWiring connections.


EXTERNAL SPEAKER/RINGER AMPLIFIER (BESCB1A) External Telephone Ringer

External Telephone Ringer Using the BESCB1A as the interface and amplifier for a loud ringer external speaker. This option functions a an external loud ringer for an IPT telephone set.

Figure 1-12 Telephone External Ringer

Figure 1-13 External Ringer Wiring Diagram

LAN

BESCB

External

AC Adapter

Speaker

External Ringer

IP5000-series Telephone

1

2

3

4

5

6

7

8

9

10

11

8 - 16 ohm

2K - 10K ohm

123456

GN

Y

BL

R

BK

W

(+)(-)

L2

(+) to Red

L2 to Yellow

(-) to Green

HESC1A-65 Cable to the speaker

DKT/IPT IOU

Low impedance speaker use:

High impedance speaker use:

Jacketed Twisted Pair 14 - 24 AWG

Note: Refer to Figure 1-11.

External Ringer

Jacketed Twisted Pair24 AWG

Set jumper to IOU

connector on the IPT telephone


Chapter 2 – Programming

All stations on the IPedge and VIPedge systems are either Toshiba IP5000 Series telephones or SIP telephones.

The IP5131-SDL, IP5531-SDL, P5631-SDL IP telephones and the IP4100 SIP DECT are compatible with the VIPedge solution.

Analog stations require an FXS gateway. These stations are programmed in the IPedge system as SIP stations.

IP5000 SOFTWARE REQUIREMENTS

The IPT software in the IP5000 Series telephones must be:

• 5K4-M2P2 (or later (small-screen phones)) or

• 5K9-M2P2 (or later (large-screen phones))

IPedge Licenses All stations in an IPedge system require licenses. (I-CP-USR, I-CP-SIP2, or I-CP-AUX). IPedge and Enterprise Manager allows the system administrator to assign stations up to the system capacity, even if that number is greater than the number of licenses. The ability to assign station DNs beyond the number of licenses allows the administrator to create a user pool of DNs for certain survivability purposes.

The administrator must consider that more stations can be assigned than can register with the system.

Note: Toshiba recommends that the number of stations assigned does not exceed the number of licenses.

VIPedge Licenses Each telephone on the VIPedge solution require a V-BIZ-STD or V-BIZ-STD-TF license.

Over-Subscription IPedge systems and VIPedge solutions will allow stations to be created beyond the limit of system licensing, up to the limit of the system capacity. This allows the administrator to create DNs that will be used temporarily by a pool or users, or (for IPedge systems) for purposes of survivability. The administrator must consider that when more stations are created than there are licenses available, stations that try to register with the system may not be allowed to register based on the number of licenses available. It is recommended the number of stations created always be equal to or less than the number of licenses provided in the system.

IPT Installation Manual July, 2013 2-1

STATION PROGRAMMING Add a Station

STATION PROGRAMMING Station > Station Assignment

Add a Station Click on the Add icon to add a new station.

Edit a Station Click on a station in the list then, click on the Edit icon to change a station.

Change a Prime DN Click on a station then click on the Change a Prime DN icon. Any other stations with this DN on a PhDN button will be updated.

Delete a Station Click on a station in the list then, click on the Delete icon to remove a station.

Create a Range of DNs Click on the Create PDN Range icon then, enter the DN range, the extension type, Voice mail Box options and EMPA role.

Export Data Click on the Export Data icon output the Station Assignment data as a CSV file.

Import Data Click on the Import Data icon to input a CSV file. The station assignment data in the file will be entered into the IPedge/VIPedge system.

IPedge Net Station Check mark the Select IPedge Net Station box if applicable. This will send the IPedge network DN information for this station to the other nodes. IPedge Net is supported on IPedge systems only.

Survivable Station This reature applies to R1.2 and later IPedge systems, survivability is an inherent property of VIPedge.

Table 3: Station Assignment Export values

Field CSV Column Description

Prime DN DirectoryNumber Prime Directory Number

Type DirectoryType Station Type

Name to Display Name Displayed Name

DisplayDN Displayed DN

VM MW Center Port VMMWCenterPort Pilot DN for Voice Mail

- ToneRingVoiceAnnounce 1 (Tone first 0 or 2 (Voice first)

COS Day 1 COSDay1 Day 1 Class of Service

- SystemCallForward System Call Forward Template number

VMID Code VoiceMailID Voice Mail box for this station

- CallHistoryMemoryNumber of calls saved in the history for this station (0 ~ 100)

Station SpDial Bins: StationSpeedDialAlloc Number of Station SpDial Bins

Network Calling Number NetworkCallingNumber CLID sent (32 max)

2-2 IPT Installation Manual July, 2013

PREFERENCE Station Assignment

For a survivable station check mark the box and select the survivability Secondary Server. The station data will be set in the secondary survivability server. Each survivable station requires a I-CP-USR-SUR license in the IPedge system to which it will ‘fail-over.’

Station Assignment Within the Station Assignment there are eight tabs. Not all stations will require assignments in every tab. All tabs are visible only after the Basic assignments have been saved.

Note: Click on Show advanced configuration to show all parameters.

PREFERENCE This section is available only after the Basic data has been saved.

Prime DN Enter an existing PDN or enter a PDN you wish to create for a new station.

Station Type • IPT - Toshiba IP Telephones

• SIP - SIP Telephones

• Attendant - PC Attendant Console (IPedge systems only)

• Voice Mail - Voice Mail voice path (MAS only)

• ACD Announce - Required for ACD announcements

• SIP VM - IPedge Messaging

Name to Display The name that will display on this telephone when idle and display on the calling and called stations during intercom calls.

Network Calling Number Enter the CLID telephone number that should be sent for this station when making external calls through the IPedge Net network (32 digits max.). When this station makes outgoing calls through the IPedge Net network this number will be sent over the IPedge Net network to the terminating PSTN connected to the far-end node (providing this is allowed by the PSTN). This number will be displayed as the Caller ID number at the terminating external telephone. This number is not sent to local PSTNs connected to the node from which the call is originated.

Station SpDial Bins The number of station speed dial bins allocated to this station. Possible values: 0 ~ 100 (maximum = 100 per station).

Set System Speed Dial Privilege to set System Speed Dial numbers. Enabled or Disabled (default = Disabled)

VM MW Center Port Enter the Directory number or Pilot number of the voice mail system.


PREFERENCE System Call Forward

System Call Forward System Call Forward group number. Group number = 0~48 (Default = 0)

Create New Mailbox If the Create New mailbox is check-marked (default) the Enterprise Manager will create the mailbox automatically when the station assignment is saved.

VMID Code The Voice Mail box that will answer when this station calls VM and when calls to this PDN are forwarded to VM.

Voicemail Password The password for this mailbox. Default = DN + 997.

Select Role Check-mark the Assign Personal Administration Role to assign an Enterprise Manager Personal Administration (EMPA) Role. Select a Phone User role from the drop down menu below. EMPA Normal User and EMPA Super User are default roles. When the system administrator adds additional roles.

Note: Click on Show advanced configuration to show all parameters.

COS Day 1 Class of Service for Day 1 mode. Value = 1~ 32 (default = 1)

COS Day 2 Class of Service for Day 2 mode. Value = 1~ 32 (default = 1)

COS Night Class of Service for Night mode. Value = 1~ 32 (default = 1)

Note: Refer to System feature; Day Night Service

DRL Day 1 Destination Restriction Level for Day 1 mode. Value = 1~ 16 (default = 1)

DRL Day 2 Destination Restriction Level for Day 2 mode. Value = 1~ 16 (default = 1)

DRL Night Destination Restriction Level for Night mode. Value = 1~ 16 (default = 1)


FRL Day 1 Facilities Restriction Level for Day 1 mode. Value = 1~ 16 (default = 1)

FRL Day 2 Facilities Restriction Level for Day 2 mode. Value = 1~ 16 (default = 1)

FRL Night Facilities Restriction Level for Night mode. Value = 1~ 16 (default = 1)


QPL Day 1 Queuing Restriction Level for Day 1 mode. Value = 1~ 16 (default = 1)

QPL Day 2 Queuing Restriction Level for Day 2 mode. Value = 1~ 16 (default = 1)


PREFERENCE QPL Night

QPL Night Queuing Restriction Level for Night mode. Value = 1~ 16 (default = 1)


LCR Group Least Cost Routing Group Number. Value = 1~ 16 (default = 1)

Dialing Progress Tone Type of Tone to hear after dialing LCR access code.

Tone Types: Dial Tone (Default), Entry Tone or Silence

Call Pickup The station privilege to activate Call Pickup. Permitted (Default), Group Only, Not Permitted

Bearer Capability ISDN Bearer Capability the PSTN is expecting from non ISDN stations: 3.1kHz Audio (data and speech) or Speech

Important Notes:

1. Standard telephone type data devices (modems, G3-fax signals) must be set for 3.1 kHz audio on ISDAN lines.

2. The IPedge Net network does not support 3.1 kHz (data and speech), all standard telephone equipment must be set to Speech if making calls calls on IPedge Net.

Possible values: Audio (Default) or Speech

Display DN This number will display on the LCD of telephones when calling, or when called by, this station or VM port.

If this station is a member of a Hunt Group that has a Pilot Number and Pilot Display Number set in Station > Station Groups, Group Type = Hunt Group; select Pilot Number and Number to Display respectively, enter the HG Pilot Display Number in this field.

This is necessary for proper operation of Hunt Groups, including centralized Voice Mail, over IPedge Net.

Dial String of 1~ 5 digits

CESID E911 Calling Party Information identifier for this station (CESID).

Up to 16 digits (default = no data)

Emergency Call Group The Emergency call group that this station belongs to.

1 (default) ~ 128


PREFERENCE Remote CF/DND Password

Remote CF/DNDPassword

Password to remotely set or cancel DND or Station Call Forward from another IPedge/VIPedge station.

(default = no data)

Travel COS Change Privilege to Change the Traveling Class of Service Override Code.

Enabled or Disabled (default = Disabled)

TGAC Override Trunk Group Access Code Override for Attendant console.


Call Waiting Tone Enable: If you want your telephone speaker to beep when you are on an existing call and receive another call. Also, if this feature is enabled the beep tones can be sent to your telephone Handset/Headset as follows: On your LCD telephone, press 369 and Hold key simultaneously, Select 0 and press key FB01 to turn its light ON, then press Hold again and go off and on hook.

Disable: If you do not want your telephone to beep when you are on an existing call.

Enable (default) or Disable

The beep tone can be two beeps or continuous as set in Station, Station Assignment, Preference, Show advanced configuration, Call Waiting Tone.

Dial Directory Enable: The telephone User Name will appear in the large display telephone Direct SS dial directory.

Enabled or Disabled (default = Enabled)

Door Over DND Not Applicable

Network COS Network Class Of Service number. Used when calling across an IPedge Net network connection.

1~ 32 (default = 1)

Auto OCA OCA occurs automatically when making a call to a busy station that allows OCA calls to be received.


Originate OCA The privilege to make OCA calls to other stations.

Important!: This privilege must be disabled for all Voice Mail and Auto Attendant ports.


RSTU Supervision Not Applicable


PREFERENCE CO Park & Hold

CO Park & Hold Enabled: When this station parks a line call, CO or GCO buttons of the parked line that appear on other stations will be on hold. This will allow the other stations to press the CO or GCO button to pickup the parked call.

Disabled: When this station parks a line call, CO or GCO buttons of the parked line that appear on other stations will appear busy. This will prevent the other stations to press the CO or GCO button to pickup the parked call.


MW & DND Dial Tone Enable: When you access internal dial tone, your telephone will receive stuttered dial tone when it has a message waiting indication; and you will receive a busy tone burst when your telephone is in the DND mode.

Disable: This station will receive normal dial tone when it has a message waiting or when it is in the DND mode.


Activate Message Waiting Enable: This station is allowed to activate station-to-station message waiting on other stations by dialing the other station number plus 7, 8, or 9, or by pressing the Msg key.

Disable: This station can not activate station-to-station message waiting on other stations by dialing the station number plus 7, 8, 9, or by pressing the Msg key.

This parameter does not apply to Voice Mail ports; they use the special Message Waiting access codes.


Tenant Number Enter the Tenant number to which this PDN should be assigned.

1~ 8 (default = 1)

Hook-Switch Recall Not Applicable

Auto-Campon to PDN Enable - to allow auto-campon to this PDN when busy and called by a CO line even if the CO line group has auto-campon disabled in Trunk, Trunk Groups, Incoming, Show advanced configuration.

Disable - to not allow auto-campon to this PDN when called by a CO line if the CO line group has auto-campon disabled in Program Trunk, Trunk Groups, Incoming, Show advanced configuration.

Note: Auto-campon will always occur on the PDN if the calling CO line group has auto-campon enabled in Trunk, Trunk Groups, Incoming, Show advanced configuration regardless of how this option is set.

Auto-campon will be applied or not to PhDNs according to the PhDN owner PDN setting for this option.



PREFERENCE LCR PDN Code

LCR PDN Code Enter the number of digits that determine when to send the LCR PDN code. The PDN code is registered in the LCR Modified Digits Table.

Four digits or three digits (default = three)

Speaker OCA Enable or disable Speaker OCA on an IP telephone.

Enabled or Disabled (Default)

IP Phone Login Password This feature determines whether a password is required for phone login. Enable: Applies a phone login password. Disable: No login password is needed. This feature is used for both EMPA and for IP User Mobility as well. If this value is set to Enable, a password is required in Security Code.

Security Code Enter the EMPA password for this station. This security code is also the IP Mobility Login password. 16 Characters Max

Transfer Registration This feature determines whether the DN will be able to be logged out and logged into another IPT or SoftIPT at another location. If disabled, this DN cannot be logged out remotely and log into another IPT/SoftIPT. If enabled, this DN can be logged out remotely and logged into another IPT/SoftIPT station. This parameter enables and disables IP User Mobility.

Station ConnectingEquipment

Not Applicable

Calling Name Type Not Applicable

Specified Caller ID Enable = Station Name is displayed after answered to Internal call.

Disable= Station Name is changed to DN number after answered to internal call.

System Speed DialSupplement

Select whether System Speed Dial supplement for IP stations should be enabled or disabled (Default.

SIP Inband Mode This parameter is for SIP station extensions only.

When set to “Enable”, SIP extension can transmit a DTMF signal to a trunk while ringing the calling party.

SIP Channel Number This parameter is for SIP station extensions only. This sets the maximum number of channels for a SIP station. If set to a value higher than the limitations for the device, the station will still be limited to the maximum number it was designed to handle. SIP call limits:

• Outbound: Max number of channels (multiplied by two)

• Inbound: Max number of channels


SUPPORTING ASSIGNMENTS Copy Icon

SUPPORTING ASSIGNMENTS

System > Class of Service

LCR/DR > DR Guide Access the Destination Restriction Wizard

LCR/DR > LCR Guide Access the Least Cost Routing Wizard

The time a call remains parked until the systems signals the parking station - Park Recall Timer: Range 10 - 600 seconds (Default = 120 seconds)

FLEXIBLE FEATURE ACCESS CODES

System > Flexible Access Code

Access code #33 - Park a call in a specific orbit

Access code #32 - Retrieve a parked call

Access code #5#29 - Call Park Answer

CAUTION! It is recommended the number of stations created is set to equal (or less than) the number of licenses provided in the system.

IPedge systems and VIPedge solutions will allow stations to be created beyond the limit of system licensing, up to the limit of the system capacity. This allows the administrator to create DNs that will be used temporarily by a pool or users, or (for IPedge systems) for purposes of survivability.

The administrator must consider the following: when stations are created in excess of available licences, stations attempting to register with the system may be denied based on the number of available licenses.

DSS An IPT can support up to three DSS units (up to the system maximum). Enter 000000 (six zeroes) as the Equipment Number for each DSS you are assigning to this station. After the saving the DSS assignment select the Key tab then click on the View DSS key assignment link.

KEY ASSIGNMENTS The Key assignment tab is used to assign functions to the programmable feature buttons on the IP5000 Series telephones.

• Right click on a key to program that key.

• Left click a key to display the programming on a key.

Copy Icon In the Key Assignment tab click on the Copy icon. In the dialog box click on Select All Key. All of the keys will be highlighted. Click to deselect key you do not want to copy. Generally you do not want to copy the PDN key. Select the target Server and the Target Stations to which you will copy the key assignments. Click on OK to copy the assignments.

Timer Set the timers for this station.


KEY ASSIGNMENTS Ring Down

Ring Down If this is to be a Ring Down station set Emergency Ring Down to Enabled.

Set the Emergency Ring Down Timer to the number of seconds to wait before the IPT station rings down to the Emergency Ring Down Destination.

Enter the DN (up to five digits) of the station in this node that this station will call when the timer expires.

IPT Data This section sets up the network parameters for a DN.

Station IP Address Type Assign Fix for a fixed IP address. Assign Any for DHCP operation.

Station IP Address If the Station IP Address is set to Fix, enter the IP Address of the station.

Auto Assign Station ID The possible values are: Permitted, Not Permitted or Don’t Care (Default).

Use Automatic when the IP telephone has no Station ID. Use Not Automatic when IP telephone has station ID in the IP telephone setting. In System > System IP Data, Automatic Assignment of Station ID is the same parameter for system.

When “Don't Care” is set, System > System IP Data, Automatic Assignment of Station ID precedes in Station > Station Assignment, IPT Data tab, Auto Assign Station ID (this parameter).

Enabling System > System IP Data, Automatic Assignment of Station ID is equal to using ‘permitted’ in Station > Station Assignment, IPT Data tab, Auto Assign Station ID.

Disabling in System > System IP Data, Automatic Assignment of Station ID is equal to using “Not Permitted” in Station > Station Assignment | IPT Data tab, Auto Assign Station ID. When the IP telephone requests to connect to an IPedge system with no station ID, the IPedge searches for a PDN that is set in this parameter to permitted and sends the PDN to the IP telephone. The IP telephone records it in the IP telephone setting.

Station TerminalAuthentication Mode

Set to Apply to reserve a PDN for the IP Telephone now connected. When Apply is set, terminal authentication by MAC address of IPT is valid. If other IPT with the same PDN is connected to the network, the IPedge system will reject the registration because the MAC address of the new IPT is different.

When set to Do not Apply you can move the PDN from a IPT to another IPT and another IPT can be connected to the IPedge server.

When Do Not Care is set, terminal authentication for this telephone is determined by System, System IP Data, Terminal Authentication.


KEY ASSIGNMENTS DTMF Tone Duration

The Terminal Authentication settings Apply or Do Not Apply in this program overrides the Terminal Authentication any setting in Program System, System IP Data, Terminal Authentication.

DTMF Tone Duration Sets the duration of DTMF tones sent from an IPT (in milliseconds), from an IPT. Default = 200 ms.

Station MAC Address This is a display-only field. This will show the MAC address of the station when it is connected and operating correctly.

Voice Packet Table For G.711 assign table 1. For G.729A assign table 2.

Display Software VersionNumber of IPT

This is a display-only field.

SIP Terminal URI Set the Uniform Resource Identifier of the SIP terminal. URI is to identify the IP telephone in the system. You can use A-Z, a-z and 0-9 up to 32 characters as the URI. It has to be unique in the system.

SIP Terminal Password Set password for terminal authentication of the SIP terminal. This password is checked for terminal authentication when registration is performed from the SIP terminal. You can use A-Z, a-z and 0-9 up to 64 characters. It doesn't have to be unique in the system. Toshiba recommends using a password for every SIP terminal to help prevent unauthorized users connecting to the system.

Connection to MediaRelay Server

Set the connection mode to the Media Relay Server during port forwarding (NAT). Either Auto (default) or Manual. For the IPT Data connection to use the Media Relay Server set this to Manual. Refer to the Media Relay Server Feature Description.

Secondary Audio Codecfor Full IP station

the possible values are: G.711, G.729A (Default) or None.IP telephones have two built-in codecs. Select the audio codec that will be used in this IP telephone.

The G.711 codec - provides the highest voice quality but uses the most network bandwidth (about 115kbps per IP telephone when in use). The G.729A codec - provides less voice quality but uses the least amount of network bandwidth (about 29kbps per IP telephone when in use).

The Voice Packet Table must be set properly for the codec assigned.

Secondary Voice PacketIndex

The IPedge system provides a peer to peer connection when an IP telephone directly communicates with another IP telephone. A negotiation method is required to resolve differing audio codec settings on the IP


SYSTEM PORT NOTES Base UDP Port for IP Telephone Media Channel

telephones. When a call is established between IP telephones, the system will check the assignment of secondary audio codecs. If there is matching assignment, it will be applied. If there is not, the user will hear reorder tone. Possible values are: 1 ~ 128.

Base UDP Port for IPTelephone Media Channel

The base UDP port for the IP telephone media channel. Possible values are: 1026 ~ 65532 (Default = 49154).

Note: Only even numbers can be set.

Group Use this tab to assign this DN to a Call Pickup Group or Paging Group.

SIP stations can not be a member of a Paging Group.

EMPA This tab is used to assign the Phone Display Language and the EMPA Language.

Phantom DN Locator To display a list of Phantom DNs select Station > Phantom DN.

To display a list of the DNs a PhDN is assigned to select Station > Phantom DN. Click on the PhDN then click on the Locate icon.

SYSTEM PORT NOTES Refer to the IPedge Install manual for information about System Ports and NAT traversal.

IPedge systems support SIP stations on the same sub-net.

When SIP stations are on the other side of a router from the IPedge or VIPedge system, that router must be ‘SIP aware.’ The router must provide one-to-one translation.


Chapter 4 – IPT Initialization, Reset and Auto Registration

The processes described below requires an IP Telephone that is in factory default mode. If the telephone has been programmed, configured, or connected to a system it is no longer in default mode. To reset the IPT to default mode initialize the telephone then unplug the telephone to remove power before it restarts. Wait 20 seconds then plug the telephone in. When it has finished the start-up it will be in default mode

Important! If you initialize the telephone without unplugging it before it restarts the telephone will not reset to default mode. The procedure is to initialize the telephone, unplug the telephone then, plug it in.

When the IPT starts it comes up in Initial Mode. In this mode it will contact the VIPedge center and look for its serial number.

If the serial number is found it will prompt for the Directory Number (DN). When a correct DN is entered the telephone will register to the VIPedge server.

If the serial number is not found it looks for IPedge systems. When the IPT connects to an IPedge system the phone will prompt for the Directory Number (DN). If the DN is not found the IPT will restart and look for another IPedge system. If the DN is found in the IPedge system database the IPT will register to that system.

This process can take up to a few minutes depending on your networks configuration.

When the IPT is plugged in the display will show that the IPT is attempting to connect to the VIPedge server.

IP Address Setting

Initial Mode


then,

This indicates that the IPT is not programmed into a VIPedge database. This process will take about 10 ~ 20 seconds.

The IPT will change to on-premise mode then, restart.

After the initialize the IPT starts looking for an IPedge server.

When an IPedge server is found the IPT will prompt you for a DN.

Enter the DN then press the Enter softkey.

If that DN is found on the IPedge server database the IPT will initialize.

Getting Server Address

Getting Server Address

Serial# not register

Set to onpremise mode

And restart...

IP Address Setting

Enter DN:

Enter Bksp Cncl

Enter DN: 2101

Enter Bksp Cncl

Restart...


The IPT will save the IP address of the IPedge server.

The IPT will register to the IPedge server.

In about five to 10 seconds the IPT will change to ready. The IPT is now ready for use.

If the DN is not found in that IPedge server the telephone will restart then look for another IPedge server.

Depending on network activity another display may be visible as the telephone finds then, registers to the server.

The Server Not Found and Make Busy displays are status displays not error messages.

When the IPT registers with the IPedge server the phone connects in Make Busy mode then changes to ready.

If you see any of these displays do not touch the IP telephone. The process will finish without intervention.

If the IP telephone is unable to locate a server to register on the screen will display IP Address setting with no change. Allow two to three minutes

IP Address Setting

Registering to

Primary Server

Betty Rubble No, 2101

May 20 Monday 04:30

Trying Primary Server

Trying Primary Server

SERVER NOT FOUND

Betty Rubble No, 2101

MAKE BUSY


for the telephone to find then register to a server. In rare cases it may be necessary to manually set the server IP address in the telephone. If the telephone does not automatically register contact your network administrator or Toshiba’s Technical Support department.


THIS IS THE END OF THE DOCUMENT.

Documents

IP Telephone Installation - Dynabook