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0 Investor Presentation Highlights October 2019 Dr Bernd van Linder Chief Executive Officer Mr Darren Clarke Chief Financial Officer

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Page 1: Investor Presentation Highlights Chief Executive Officer

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Investor Presentation HighlightsOctober 2019

Dr Bernd van LinderChief Executive Officer

Mr Darren ClarkeChief Financial Officer

Page 2: Investor Presentation Highlights Chief Executive Officer

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Disclaimer

For any inquiries, please contact investor relations team [email protected]

In accessing the information in this document, you agree to be bound by the following terms and conditions.

The information is provided to you solely for your information and may not be retransmitted, further distributed to any other person or published, in whole or in part, by any

medium or in any form for any purpose. The opinions presented herein are based on general information gathered at the time of writing and are subject to change without notice.

The Bank relies on information obtained from sources believed to be reliable but does not guarantee its accuracy or completeness. The financial information contained within this

presentation is, unless otherwise specified, taken from the Bank’s annual audited consolidated financial statements.

This document contains data compilations, writings and information that are proprietary and protected by copyright and other intellectual property laws, and may not be

redistributed or otherwise transmitted by you to any other person for any purpose.

This document does not constitute an offer, agreement, or a solicitation of an offer or an agreement, to enter into any transaction (including for the provision of any services). No

assurance is given that any such transaction can or will be arranged or agreed. Before entering into any transaction, you should consider the suitability of the transaction to your

particular circumstances and independently review (with your professional advisers as necessary) the specific financial risks as well as the legal, regulatory, credit, tax and

accounting consequences.

The information contained herein has not been independently verified and no responsibility is accepted nor a representation, undertaking or warranty is made or given, expressly

or impliedly, by CBD or any of its officers or advisers as to the accuracy, reliability or completeness of the information or as to the reasonableness of any assumptions on which any

of the same is based or the use of any of the same. Accordingly, no such person will be liable for any direct, indirect or consequential loss or damage suggested by any person

resulting from the use of the information or for any opinions expressed by any such person, or any errors, omissions or misstatements made by any of them. The statements

contained herein are made as at the date of this presentation, unless another time is specified in relation to them, and delivery of this presentation shall not give rise to any

implication that there has been no change in the information set forth in this document since that date. Save as otherwise expressly agreed, none of the above persons should be

treated as being under any obligation to update or correct any inaccuracy contained herein or be otherwise liable to you or any other person in respect of any such information.

Market data used in the information not attributed to a specific source are estimates of the Bank and have not been independently verified. No reliance may be placed for any

purpose whatsoever on the information contained in this document or on its completeness and accuracy.

Nothing contained in this presentation shall be deemed to be a forecast, projection or estimate of CBD’s future financial performance. This presentation may contain statements,

statistics and projections that include words such as "intends", "expects", "anticipates", "estimates" and words of similar import. All statements included in this presentation other

than statements of historical information, including, without limitation, those regarding financial position, business strategy, plans and objectives of management for future

operations (including development plans and objectives) are forward-looking statements. By their nature, such statements involve risk and uncertainty because they relate to

events and depend on circumstances that will occur in the future. No assurance can be given that such expectations will prove to be correct and actual results may differ materially

from those projected because such statements are based on assumptions as to future economic performance and are not statements of fact. CBD expressly disclaims to the fullest

extent permitted by law any obligation or undertaking to disseminate any updates to these forecasts, projections or estimates to reflect events or circumstances after the date

hereof, nor is there any assurance that the policies, strategies or approaches discussed herein will not change. Nothing in the foregoing is intended to or shall exclude any liability

for, or remedy in respect of, fraudulent misrepresentation.

Page 3: Investor Presentation Highlights Chief Executive Officer

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Commercial Bank of Dubai Q3 Overview

17 Branches

153ATM/CDM

Net Profit

AED 1,063m26% from 9M 18

Gross Lending

3.5%UAE Loan Market Share

Employees

~1500

Credit Rating

A- (Fitch)

Baa1 (Moody’s)

Corporate Social Responsibility

Sponsored Jebel Ali horse race for season 2018/2019

Participated in Special Olympics World Games

AwardsBest Digital BankBusiness Live Middle East –New Age Banking Awards(July 2019)

Best Call Centre, Best Cash Management, Best Digital Transformation Services – Banker ME Product Awards(October 2019)

Best Mobile Banking AppGlobal Finance - Best Digital Bank Awards 2019(September 2019)

Page 4: Investor Presentation Highlights Chief Executive Officer

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Earnings Snapshot – positive momentum in underlying performance reflected in key ratios(AED m)

Change (%)

9M 19 9M 19 - 9M 18

Net profit 1,063.1 26.1%

Return on equity (RoE) 15.04% 242 bp 19.2%

Return on assets (RoA) 1.82% 25 bp 16.0%

Interest margin 2.53% (18) bp (6.8%)

Cost to income ratio 29.11% (233) bp (7.4%)

Impairment charge to gross loans 1.17% (19) bp (13.8%)

Capital adequacy ratio 14.75% (12) bp (0.8%)

Change

9M 19 - 9M 18

220.1

Page 5: Investor Presentation Highlights Chief Executive Officer

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Shareholder Value Creation

Focus on Growth

Strong Metrics

Improved Operating Performance

Financial Performance Snapshot – 9M 2019

Revenues

AED 2,242m11% from 9M 18

Net Profit

AED 1,063m26% from 9M 18

Return on Equity

15.04%242 bps from 9M 18

Assets

AED 82.5bn14% from 9M 18

Customer Deposits

AED 59.1bn17% from 9M 18

Gross Loans

AED 59.9bn13% from 9M 18

Capital Adequacy Ratio

14.75%12 bps from 9M 18

Non-performing Loan

5.53%80 bps from 9M 18

Operating Profit

1,589m 15% from 9M 18

Cost to Income Ratio

29.11% 233 bps from 9M 18

Non Funded Income/ Operating Expenses

113.04% 1,995 bps from 9M 18

Return on Assets

1.82% 25 bps from 9M 18

Page 6: Investor Presentation Highlights Chief Executive Officer

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Performance Achievements in Q3 2019

• Continued uplift in underlying business performance across all divisions

• Loan growth in target segments above system; market share now at 3.5%

• Increased non-funded income showing deepening relationships with our core customer base

• Continuing digitization of primary customer facing processes

• Improved credit risk management and recoveries resulting in lower trending retail provisions

• Disciplined expense management

• Ongoing optimization of our physical network

Page 7: Investor Presentation Highlights Chief Executive Officer

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Ongoing:

o Enhance customer experience

o Build on core strengths

o Focus on performance culture

o Balance sheet optimization

o Streamline and automate processes

o Improve efficiencies

Strategic Pillars – outperformance through disciplined execution

AchieveFinancial Results

A

Become Employer of Choice

B

CustomerFocus

C

Default Digital

D

Page 8: Investor Presentation Highlights Chief Executive Officer

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AchieveFinancial Results

Become Employer of Choice

CustomerFocus

Default Digital

Strategic Execution in Q3 2019

o Net profit up by 26% compared to 9M 18

o Return on equity improved to 15.0% for Q3 YTD 2019

o Cost to income reduced to 29.1% from 31.4%

o Embedding a high performance culture across the organization

o Showcased the Employee Innovation Challenge

o Developing and retaining UAE national talent

o Rolled out enhanced CRM tool for Wholesale customers

o Launched co-branded CBD Smiles Credit Card

o Enhanced remittance capabilities

o CBD Labs leading bank wide innovation

o Digital customer onboarding

o Credit card digital process progression

Page 9: Investor Presentation Highlights Chief Executive Officer

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9M 2019 Net Profit Performance – sustained robust business performance

(AED m)

Net profit for the period increased by 220m (26.1%) compared to 9M 2018

Increase in net profit is attributable to:

• increase in foreign exchange and fee income;

• increase in net interest income, other income, gain from Investments; and

• decrease in other impairment charge.

Other operating expenses were lower by 1% or 2m as a result of disciplined cost management practices and overall increased operational efficiency.

Foreign exchange and fee income increased by 27% or 142m in 9M 19 across processing fees, fund management fees, loans and advances, credit cards and trade finance activities.

NII increased by 77m due to an increase in average loans and interest earning assets partially offset by a drop in net interest margins

Other income was higher by 4m mostly from the 21m gain on sale of the Umm Suqeim building.

Net credit impairment increased by 8m as a result of provision increase across the Commercial and Financial Institutions segments.

843

1,063

142

774 2 22

Other

Impairment

Charge

Net

Credit

Impairment

Gain

from

Investments

(20)

Staff

Expenses

Other

Income

9M 199M 18 Net

Interest

Income

(NII)

(8)1

Other

Operating

Expenses

Foreign

Exchange

and Fee

Income

+26.1%

Page 10: Investor Presentation Highlights Chief Executive Officer

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Assets

Revenue

20182015 2016 2017 9M 19

57,86464,080

70,41474,102

82,539

+11%

+9%

2015 20172016 2018 9M 19

39,02141,963

47,27650,945

56,373

+11%

+10%

2015 20172016 2018

1,0021,066

1,003

1,162

+16%

+2%

Net profit

Net loans

Underlying Business Growth – continued business growth (AED m)

1,725(70%)

2,642

1,821(69%)

2016

712(30%)

1,640(70%)

822(31%)

2015

737(30%)

2017

813(30%)

1,911(70%)

2018

2,725

2,3522,462

+3%

+5%

OOI NII

9M 18 9M 19

590(29%)

1,427(71%)

738(33%)

1,504(67%)

2,0182,242

+11%

9M 18 9M 19

843

1,063

+26%

Page 11: Investor Presentation Highlights Chief Executive Officer

10

4,409 4,660 4,893 4,893

50,66955,412 58,284

66,305

12.4%11.7%

13.5%

15.0%

656109

2016 2017

426

60,728

2018 9M 2019

483

55,187

63,603

71,681+9%

Credit Risk Return on EquityOperational Risk Market Risk

859 871 901858

20162015 2017 2018

-5%

Expenses Revenue and expense JAWS

RWA and Return on Equity Other Operating Income

Profitability and Returns – improved returns on delivery of the bank strategy

70

178 204 211 165

498 495565 578

737

201820162015

36 38 46

2017

712

822 813

-1%

+5%

Fees and Commission FX and Investment Others

2,352

859 901

2,462

871 858

2,7252,642

2,990

870

2015 2016 2017 2018

Revenue

Expenses

+7.8%+3.8%+3.3%

(8.8%)

9M 19(Annualized)

+8.3%

123 165

433

534

738

35

9M 18 9M 19

39

590

+25%

634 653

9M 18 9M 19

+3%

(AED m)

Page 12: Investor Presentation Highlights Chief Executive Officer

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Strategic Financial KPI’s – underlying performance continues to drive improved results

2017 2018 9M 2019

15.0%

11.7%

13.5%

+12%

+18%

2017 2018 9M 2019

1.4%1.6%

1.8%

+16%

+18%

20182017 9M 2019

91.2%94.8%

113.0%

+19%

+15%

2017 2018 9M 2019

34.1%

31.5%

29.1%

-8%

-10%

Cost to Income RatioReturn on Equity (ROE)

Return on Assets (ROA) Other Operating Income as % of Expenses

9M 18

12.6%

9M 19

15.0%

+19%

9M 18

31.4%

9M 19

29.1%

-7%

9M 18 9M 19

1.6%

1.8%

+16%

9M 18 9M 19

93.1%

113.0%

+21%

Page 13: Investor Presentation Highlights Chief Executive Officer

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(AED m)

Cost of RiskImpairment Charges and RecoveriesCost of Risk

Expected Credit Provisions – SegmentNPL Ratio

2016 2017 2018

1.26%

9M 19

1.37%

1.17%1.26%

Asset Quality and Impairments – improving asset quality, lower NPL with increased coverage

514

704852

752

560

87 115 11248 34

2015

92%

102%

90%

2016 2017

78%

2018

78%

9M 19

Impairment charges Recoveries Coverage (%)

343

1,123

1,813

394

847

1,699

CorporateCommercial

115.0%

Personal Banking

75.4%

93.7%

NPL Provisions Coverage (%)

2,8953,101

4,302

3,307 3,278

6.6%

8.7%

5.9%7.0%

9M 19

6.9%

6.4%

6.9%

2015 2016 2017 *

6.2%

5.8%

2018

5.5%

NPL NPL ratio (%) Provisions to gross loans (%)

* IFRS 9 transition.

Page 14: Investor Presentation Highlights Chief Executive Officer

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Cost of RiskCommon Equity Tier 1 (CET1)Capital Adequacy Ratio (CAR)

Loans to Deposits and ASRREligible Liquid Assets Ratio (ELAR)

+1%

13.00%

14.51%

-21 bp

Jun 19

12.38%

2017* Sep 19

15.00% 14.75%

13.00% 13.00%

Mar 192018

14.56%

11.75%

14.96%

Balance Sheet and Capital Strength – strong balance sheet and capital ratio supporting business growth

Regulatory limit (Minimum)CAR

Mar 19

14.20%

Sep 19

16.23%15.19%

2018 Jun 192017

14.38%

10.00%

+2.0%

-50 bp

15.69%

Regulatory limit (Minimum)ELAR

87.50%94.85% 95.44%

2018

89.42% 90.02%87.83%

Jun 19

99.23%

Mar 19

-0.8%

Sep 19

95.82%88.59%97.65%

2017

100.00%

Loans to Deposits ASRR Regulatory limit (Maximum)

* 2017 retained earnings have been updated by 397m for IFRS9 opening adjustment to be 2.6b instead of 3.0b

-22 bp

Sep 19

9.50%

Jun 19

13.81% 13.59%

9.50%

2017 2018

8.88%

13.39% 13.41% 13.85%

8.25%9.50%

Mar 19

CET1 Regulatory limit (Minimum)

Page 15: Investor Presentation Highlights Chief Executive Officer

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Customer Deposits

Loans to Deposits

Other Funding Sources

Funding and Liquidity – diversified and stable funding supporting franchise loan growth

22,41823,43020,68119,18519,19823,545

32,84631,18432,484

29,22624,576

35,521

2016 2017 2018 Q1 19 Q2 19 Q3 19

43,77448,411

53,165 54,614 55,26459,066

+6%

21,961 24,910 25,556 27,198 28,397 29,874

14,09614,34713,86611,64910,998

14,548

14,64412,77113,06913,744

11,85210,815

48,411

Q1 1920182016 2017 Q2 19 Q3 19

43,774

53,165 54,614 55,26459,066

+8%

Government CorporateIndividual

97.795.9

50

,94

5

2016

53

,16

5

48

,41

1

41

,96

3

43

,77

4

47

,27

6

2017

51

,80

1

95.8

2018

54

,61

4

94.8

Q1 19

54

,84

1

55

,26

4

99.2

56

,37

3

Q2 19

59

,06

695.4

Q3 19

Net Loans Customer Deposits Net Loans to Deposit Ratio %

8,680 9,081 9,219 9,058 9,501 9,917

6,081 6,0902,610 2,610 2,611 3,2301,283 2,016

2,600 2,6081,560 780

1,480 873 1,882 9273,986 6,053

6,345 6,9926,573 6,791

22,003

2016 20182017 Q1 19 Q2 19

23,473

Q3 19

20,306 20,937 21,54923,167

4%

CASATD Acceptances and Others

Notes and Medium Term BorrowingDue to Banks < 1year

Due to Banks > 1year Equity

(AED m)

Deposit Segmentation

Page 16: Investor Presentation Highlights Chief Executive Officer

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Balance Sheet Analysis – strong business growth and diversified investment portfolio

By Type By Geography

(AED m)

Assets Mix Assets and Loans

Gross Loans and Advances by Sector Investment Securities Portfolio

41

,96

3

47

,27

6

50

,94

5

51

,80

1

54

,84

1

56

,37

3

64

,08

0

70

,41

4

74

,10

2

76

,16

3

78

,43

1

82

,53

9

201820172016 Q1 19 Q2 19 Q3 19

+7%

Loans and Advances Total Assets

56%

18%

26%

Domestic

GCC

International

12%

3%

68%

8%

6% 3%

Cash and balances with CB

Investment securities

Due from banks

Other Assets

Net loans and advances

Acceptances

47%

39%

9%5%

Other fixed rate securities

Fixed rate gov’t securities

Fund of funds and Equities

Floating rate non-gov’t securities

AED 6.7 billion Investment

Portfolio

AED 83 billionTotal Assets

74% Invested

in the UAE and GCC

Sector Q3 19 Q2 19 Var %

Manufacturing 1,956 1,656 18.1

Services 5,538 5,001 10.7

Trade 5,660 5,186 9.1

Construction 4,321 4,074 6.1

Others 1,200 1,153 4.0

Hospitality 2,485 2,444 1.7

Real estate 20,610 20,373 1.2

Personal - mortgage 3,068 3,034 1.1

Personal - schematic 4,309 4,316 (0.2)

Government entities 273 275 (1.0)

Financial and insurance activities 7,581 7,748 (2.2)

Individual loans for business 1,714 1,756 (2.4)

Transportation and storage 1,215 1,269 (4.3)

Total 59,929 58,285 2.8

Page 17: Investor Presentation Highlights Chief Executive Officer

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Divisional Contributions - specialist business lines supporting our customers

Divisional net profit movement

843.1

1,063.1 178.8 (68.1)(14.4)

63.6 60.1

Trading & Other

9M 18 Corp Fin InstComm Personal 9M 19

+26.1%

Divisional RWA movement

64.2

71.7

3.0

3.9 0.4 (0.4) 0.6

9M 18 9M 19Corp Fin InstComm Personal Trading & Other

+11.7%

9M 19 Corporate Commercial InstitutionsPersonal

Banking

Trading and

OtherTotal

Operating Income 774.8 619.9 54.2 505.3 287.9 2,242.2

Expenses (147.2) (172.2) (17.5) (309.1) (6.7) (652.8)

Operating Profit 627.6 447.8 36.7 196.1 281.2 1,589.4

Impairment (charges) / benefits (224.0) (193.5) (8.6) (94.8) (5.3) (526.3)

Net Profit 403.6 254.2 28.1 101.3 275.9 1,063.1

% of Group Net Profit 38.0 23.9 2.6 9.5 25.9 100.0

(AED m)

Page 18: Investor Presentation Highlights Chief Executive Officer

17Slide 17

1969

Public Shareholding Companyestablished by an Emiri Decreeissued by His Highness the lateSheikh Rashid Bin Saeed AlMaktoum and owned by threeforeign banks (ChaseManhattan, Commerzbankand Commercial Bank ofKuwait) whose combinedshareholding was 78%.

1982

With the introduction ofrestrictions on foreign banks’operations in the UAE, CBDconverted into a national PublicShareholding Company.

2019

CBD is owned by UAE entities and nationals

• CBD shareholders: Government of Dubai (via the Investment Corporation of Dubai) with20% and UAE nationals and entities owned by UAE nationals with 80%. In accordancewith CBD’s articles of association, the shares which are listed on the Dubai FinancialMarket are currently owned and shall be owned by, and may only be acquired by,natural persons having UAE nationality or legal persons or corporations fully owned byUAE nationals.

• CBD is managed by business segments namely: Corporate Banking, Commercial Banking,Business Banking, Personal Banking and Treasury and Investments.

• CBD launched a full fledged Islamic Banking business in September 2008 to offer Shari’a-compliant banking and financial services.

• CBD has five wholly-owned subsidiaries: CBD Financial Services LLC (CBDFS), whichprovides brokerage facilities for local shares and bonds; CBD Employment Services OnePerson Company LLC, which supplies manpower services; Attijari Properties LLC, whichprovides services for self-owned property management; CBD (Cayman) Limited, whichwas established for issuance of debt securities; and CBD (Cayman II) Limited, which wasestablished to transact and negotiate derivative agreements. It also has one associate(17.8% shareholding) National General Insurance Co. PSC (NGI), which underwrites lifeand general insurance business as well as certain reinsurance business.

CBD – a strong legacy to build an exciting future

Page 19: Investor Presentation Highlights Chief Executive Officer

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Mr. Humaid Mohammad Al QutamiChairman

Mr. Ahmad Abdulkarim JulfarVice-Chairman

Mr. Hamed Ahmed KazimDirector

Mr. Buti Saeed Al GhandiDirector

Mr. Ali Fardan Al FardanDirector

Mr. Abdullah Salim AlturifiDirector

Mr. Abdulla Saif Al Hathboor Director

H.H. Sheikh Maktoum Hasher Al MaktoumDirector

Dr. Omar Mohammad Ali AlqaiziDirector

Mr. Abdul Wahed Al FahimDirector

Mr. Khalid Abdul Wahed Al RostamaniDirector

Board of Directors and Management Team

*Investment Corporation of Dubai (ICD)

UAE nationals

80%

Al Futtaim Private Co. 10.51%

Orient Insurance PJSC. 8.84%

Abdulla Hamad Al Futtaim 6.95%

Ghobash Trading & Inv. 6.37%

Al Majid Investments 5%General public 36.14% A W Rostamani Group 6.19%

Government of Dubai* 20%

Mr. Darren ClarkeChief Financial Officer

Mr. Fahad Al MheiriGeneral Manager, CBD Al Islami

Dr. Bernd van LinderChief Executive Officer

Mr. Gareth PowellChief Human Resources Officer

Mr. Mark ZanelliGeneral Manager, Treasury and Asset & Liability Management

Mr. Abdul Rahim Al NimerGeneral Manager,Commercial Banking

Mr. Othman Bin Hendi General Manager, Corporate Banking

Mr. Hassan Al Redha General Manager, Institutional & Transaction Banking

Mr. C. Krishna KumarChief Operating Officer

Mr. Amit MalhotraGeneral Manager,Personal Banking Group

Mr. Alan Grieve Chief Risk Officer

Board of Directors Shareholders

Management Team

Page 20: Investor Presentation Highlights Chief Executive Officer

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Corporate Governance – leading with excellence

Board of Directors

The Board of Directors provides strategic guidance, effectivemonitoring of management, adequate controls and sets thetone and culture of the Bank to enhance and ensuresustainable shareholder value.

The Board of Directors has a collective responsibility for theBank, including approving the strategic objectives based onthe long term financial interests of the Bank’s Shareholders,overseeing the implementation of the strategy andachievement of the strategic objectives and defining the riskappetite, internal controls, compliance, governance andcorporate values. The Board sets the tone on professionalstandards that promotes integrity for itself, seniormanagement and employees of the Bank.

The Directors of the Board, as per the Articles of Associationof Commercial Bank of Dubai, are elected in the GeneralMeeting by secret ballot every three years. As at 30th

September 2019 the Board comprised of 11 non-executivemembers.

The Board of Directors has delegated authority to CBD’sexecutive management to enter into transactions which areconsistent with the Bank's risk strategy and policy guidelines.

Chairman and Board of Directors

Credit & Investment Committee

Oversees the quality of the

Bank’s Credit &

Investment portfolio and

effectiveness of its

credit policies and approves loans and investment above

management limits.

Nomination & Remuneration

Committee

Reviews and approves overall HR policies and

strategy, and CBD’s compensation

program in order to attract, retain and

motivate its employees.

Financial Settlements and

Recovery Committee

Approves large restructuring

proposals, provisions and

write offs, oversees approach to and

guides in restructuring and recovery of large

exposures.

Audit &Compliance Committee

Assists the Board in fulfilling its oversight

responsibilities for CBD’s audit,

internal control and compliance

systems.

Risk Committee

Supports the Board in ensuring that CBD achieves its

strategic objectives without being

unduly exposed to risks.

Senior management and management committees

Head of Compliance

Head of Internal Audit

Board

Management

Board Secretary

Executive Committee

Asset & Liability Committee

Credit Committee

Human Resources Committee

Compliance Committee

Information Security Risk Committee

Operational Risk Management

Committee

Project Investment Committee

Chief Executive Officer

Organisational Structure

IT and Digital Banking Committee

Assists the board in fulfilling its oversight

responsibilities for the bank’s digitisation

program andrelated potential

security risk issues.

Page 21: Investor Presentation Highlights Chief Executive Officer

20

Corporate Social Responsibility – fulfilling our social commitments

The elements of CBD’s CSR framework:

Education

Commercial Bank of Dubai targets the support and development of educational programmes

aimed at UAE Youth.

Health

Commercial Bank of Dubai serves to foster the health and wellbeing of people living in the UAE through wellness programs, public health, safety and cultural health initiatives by UAE federal and

Dubai governments.

Financial Literacy:Commercial Bank of Dubai aims to provide financial training programs geared toward university and schools students in order to build their competencies and knowledge in

financial literacy. The Bank also supports small and medium enterprises, significant creators of employment in the UAE, by facilitating relevant investments and providing the working capital

required to expand their businesses. It also provides non-financial support such as

technical assistance.

Charity and volunteer programs

Commercial Bank of Dubai is engaged in various charitable activities and sponsorships which must be in line with above framework and

support the involvement of its employees in such activities by volunteering programs.

Page 22: Investor Presentation Highlights Chief Executive Officer

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Q3 CSR Activities

Corporate Social Responsibility – fulfilling our social commitments

Participated in Ramadan Aman 8 organized by Al Ihsan Charity in Dubai

“Back to School 2019” initiative in affiliation with

UAE Red Crescent

Volunteered in “Their Sohour is on us” organized

by Community Development Authority

Celebrated Zayed Humanitarian Day by distributing over 4000

meals

Corporate Social Responsibility Excellence Award 2019

The Award recognized supporters and contributors to the benefit of learning and developing people of

determination across United Arab Emirates following the steps of our government in the race of excellence

Page 23: Investor Presentation Highlights Chief Executive Officer

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Celebrated 50th Anniversary of CBDPartnered with FEWA for Payments and Cash

Management SolutionsLaunched CBD Al Islami Super Saver Credit

Card

Founding Member of UAE Trade Connect (UTC)

Partnered with Xpress Money to expand its international remittance services

Partnered with ICC Loyalty to launch its Exclusive CBD Rewards Program

Awards and Achievements

Recognized with “Best Call Centre”, “Best Cash Management”,

“Best Digital Transformation Services” – Banker Middle East Product Awards 2019

Recognized with “Best Digital Bank” at the New Age Banking Awards 2019

Recognized with “Best Mobile Banking App” at the Global Finance - Best Digital Bank

Awards 2019

Page 24: Investor Presentation Highlights Chief Executive Officer

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United Arab Emirates – the second largest economy in the Arab world

1,315 1,3111,405

1,559 1,5711,649

1,7241,803

1,887

18.7%20.2% 19.7% 18.7% 19.2% 19.0% 18.7% 18.4% 18.1%

2015 2016 2017 2018 2019F 2020F 2021F 2022F 2023F

Nominal Gross Domestic Product (AEDb) Govt. debt as % of GDP

(44.2) (26.5) (22.9) (27.6) (13.2) (28.0) (11.0)(3.0)

6.2

(3.4%)

(2.0%) (1.6%) (1.8%)(0.8%)

(1.7%)

(0.6%) (0.2%)0.3%

2015 2016 2017 2018 2019F 2020F 2021F 2022F 2023F

Surplus (AEDb) As % of GDP

Source: International Monetary Fund

UAE Stock market indices Limited Fiscal Deficit to be posted

5 Year CDS UAE GDP and Government Debt

Source: Abu Dhabi Securities Exchange, Dubai Financial Market

Source: International Monetary Fund

2,781

5,054

2,200

2,700

3,200

3,700

4,200

4,700

5,200

5,700

2014 2015 2016 2017 2018 2019

DFM ADX

141

62

0

50

100

150

200

250

300

Jun-18Nov-15 Jun-16 Jun-17 Jun-19

DXB AUH

Source: Bloomberg

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24

UAE Economic Update – mixed business conditions with weaker oil prices

Source: investing.com

Brent oilUAE and Dubai population (m)

USD / bbl

Source: IMF, Dubai Statistics Center

Source: IMF, fcsa.gov.ae Source: investing.com

55.0

51.1

56.757.3

Apr-17Jan-17 Jul-17 Oct-18Jul-18 Apr-19Oct-17 Jan-18 Jul-19Apr-18 Jan-19 Sep-19

1.9 2.0 2.1 2.2 2.3 2.4 2.7 3.0 3.2

8.3 8.5 8.8 9.0 9.09.6 9.9 10.1 10.4

2010 2011 2012 2013 2014 2015 2016 2017 2018

Dubai UAE

111 114

29

86

50

74

61

2014 2015 2016 2017 2018 2019

4.1%

2.0%1.7%

5.1%

2015

3.1%

2016

0.5%

2017

3.1%

1.7%

2018

-0.4%

2.8%

Aug’19 YTD

CPI GDP

UAE GDP and Inflation Trend Purchasing Managers Index

UAE KSA

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25

283293

280 290299 311 325 337 286

148

364

442 502

545 574

514 536 518 471

190

2010 2011 2012 2013 2014 2015 2016 2017 2018 Q1 2019

Dubai – a pivotal hub in the global economy

Source: Dubai Economic Report

Exports & Re-Exports Imports

Growth in Economy Foreign Trade

Tourism remains robustDubai GDP by sector (2018)

AEDb

Source: Dubai Statistics Centre

Source: Dubai Statistics Centre, Dubai Economy Department Source: Dubai Statistics Centre

290 299 311 325 337 366 379 389 398 406

3.5%3.0% 4.1%

4.6%

3.8%4.1%

2.7% 2.8%

1.9%2.1%

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019P

Real GDP (AED b) Real GDP Growth Rates (%)

27%

12%

9%14%

10%

5%

23%

Financial Services

Wholesale & Retail trade

Transport & storage

Construction and real estate Manufacturing

Hotels & Restuarants

Other

14.214.9

15.8 15.9

8.4

2015 2016 2017 H1 20192018

Number of Visitors (m)

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26

Source: Dubai Airports, gulfbusiness.com

Dubai airport passenger traffic Reidin Property Index

Dubai GDP growth Dubai hospitality

AED

Mill

ion

Dubai Economic Update – softening real estate prices and general business conditions

Source: Dubai Statistics Centre, Dubai Economy Department Source: STR Global

66 75 74

362

Average daily rateOccupancy % Revenue per available room

471 476

422

313310-2.0%

-11.3%

-13.5%

Jul-17

Jul-18

Jul-19

20.6

23.5

21.722.8

21.0

23.8

21.622.2

19.0

Q2 17 Q3 17 Q4 17 Q1 18 Q2 18 Q3 18 Q4 18 Q1 19 Q2 19

1.90%

2.80%

4.10%

2015 2016 2017 2018 2019P

2.70%

2.10%

88

81

8277

94

87

83

76

Aug-19Sep-18Aug-18 Nov-18 Jan-19 Mar-19 May-19 Jul-19

Abu Dhabi Sale Prices

Abu Dhabi Rental Prices

Dubai Sale Prices

Dubai Rental Prices

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27

UAE Banking Sector – remains stable and resilient

The UAE banking system is one of the least dependent amongst GCC countries on

government deposits making it relatively less vulnerable to a decline in liquidity

Source: Central Bank of the UAE

Key industry indicators Average Loan Yield & Cost of Deposits vs 3M EIBOR

Improving industry asset quality Government deposits as % of total deposits

Source: Central Bank of the UAE

Source: Central Bank of country, July 2019

10.6% 10.4% 9.2% 5.6% 5.0% 5.0% 5.5% 5.1%

44% 48%57%

88%95% 96%

91%

104%

2011 2012 2013 2014 2015 2016 2017 Q2 2018

NPL Ratio Loan Loss Coverage

10.1%

34.5%

19.7%

15.5%

27.5%

10.1%

Kuwait Qatar Saudi Arabia UAE Oman Bahrain

AEDb 2016 2017 2018 Aug-19 YTD

Total assets 2,593 2,694 2,869 2,983 4.0%

Customer deposits 1,563 1,627 1,756 1,764 0.5%

Loans and advances 1,554 1,580 1,656 1,708 3.1%

Loan to deposit (%) 99.4 97.1 94.3 96.8 2.5%

CAR (%) 18.9 18.1 17.5 17.9 0.4%

Tier 1 ratio (%) 17.3 16.6 16.2 16.7 0.5%

5.1%

Jun’19

0.8%

5.2%

1.0%

2014

1.0%

2013

0.7% 0.8%

5.0% 5.1%

1.0%

2015

1.2%

2016

5.0%

1.2%

1.5%

1.3%

2017

2.8%

5.5%

1.8%

2018

2.6%

5.4%

1.8%

Yield on Loans3M EIBOR Cost of Deposits

Source: Central Bank of the UAE

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96.8%

92.0%

94.0%

96.0%

98.0%

100.0%

102.0%

104.0%

106.0%

108.0%

110.0%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

3.50%

Dec-15 Nov-16 Oct-17 Sep-18 Aug-19

3 Month EIBOR

LDR

Source: Central Bank of the UAE

Gross loans and deposits

3 Month EIBOR and UAE loan to deposit ratioCBD market share

AED

Bill

ion

Credit Growth in the UAE Banking Sector

3 M

on

th E

IBO

R %

Loan

to

dep

osi

t ra

tio

UAE Banking Industry – CBD execution delivering above system growth

Source: Central Bank of the UAE

Source: Central Bank of the UAE

1,4661,554 1,580

1,657 1,708

1,4721,563 1,627

1,756 1,764

20182015 20172016 Aug-19

+3.1%

+0.5%Gross loans Deposits

Aug-19Jul-15 Jul-17Jul-14 Jul-16Jan-15 Jan-17Jan-16 Jan-18 Jul-18 Jan-19

3.5%

3.3%

Gross loans

Deposits

Fed Rate Increase (+25bps)

Fed Rate Decrease (-25bps)

2016

1.4%

8.0%

3.5%

15.9%

2015

6.0%5.2%

2017

3.9%

11.2%

2018

3.8%

12.0%

2019

Domestic Credit Foreign Credit

Source: Central Bank of the UAE