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8/7/2019 Inventory Management in network
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Inventory Management
In the integrated manufacturing and distribution networkinventory management is the process of developing and
moving raw materials, work-in process and finished
products through the network to satisfy customer
requirements. Customer Service levels-Probability that products
will be available from inventories
Customer delivery quality-To deliver products frominventories at the agreed time
Customer delivery cycle time- Time required to fill
an order from available inventory.
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Suppliers
Possible Inventory Locations
Avoid separate or buffer one locating from another or one
operation from other
This traditional view is fast becoming obsolete as theycontribute to higher avoidable cost
They slow down flow of products to customers.
They mask inefficient order management, unbalancedcapacities in the network.
Manufacturing Distribution
Customer
delivery
Customers
Raw Materialinventory
Work in processinventory Finished
product inventory.
Total company inventory
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Concepts that Guide Inventory
Management
There is just one total inventory in the companyand in the integrated manufacturing and distributionnetwork.
Good information about customer requirements
and product demand and raw materials supply isthe best substitute available for inventory
The inventory management process is themanagement of the flow of materials.in the
network, not the management of the stocks at eachlocation in the network.
Process of adding value at each location forcustomer satisfaction..
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Inventories are to be used as last resort in dealing withuncertainties
RM inventories represent manufacturing uncertainties Distribution inventories represent customer uncertainties
More and better information reduces uncertainty.
Investing in inventories has become a poor substitute for
gaining and communicating better information aboutcustomer requirements and customer demand throughoutthe integrated network.
Companies satisfy customers through timely delivery ofproducts.
Managing inventories means managing the flow ofmaterials throughout the network.
This yields better performance for the network, as theyshare a goal of customer satisfaction.
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One inventory in the Integrated Network
One inventory means sum of all the materials at all locations in the
network Inventories in transit
Raw material inventories for manufacturing
F.G. inventories but not in right place
Companies want to see customer satisfaction impact at each
location Companies need to measure performance of the entire network, to
achieve customer satisfaction goals.
Raw Material Inventories-The size of these inventories depend on;lead times, batch sizes, uncertainty of supply, uncertainty of
production schedules
Inventory planning and replenishment process I,e, order cycletime, manufacturing cycle, vendor supply, capacity, quality,transportation.
Traditional practice of replenishing inventory by EOQ isvanishing.
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New Inventory Replenishment Process
Close working relation with suppliers so that delivery lead timesand order sizes can be as small as possible, tied as closely aspossible to exact daily production requirements for raw materials.
Delivery of raw materials directly to the production floor, bypassing receiving and storage activities
High flexibility in production activities so that schedules, andtherefore raw materials needs, are no longer tied too long, fixedproduction schedules for a mix of products.
Rapid changeover capabilities in every production center so that
batch sixes are small and production rates can be changed rapidly. The impact of this practice is reduced raw materials inventory
needs & increased manufacturing flexibility for the product mix.
Manufacturing lead times becoming shorter, F.G. inventories in
the network are reduced.
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Vendors are given freedom to stock theirmanufacturing customers production line.
Manufactures pay for what they use in the productionrun rather than for what they ordered and received.
Vendors have information about production schedules
and provide raw materials accordingly.
Numerous costs & cycle times are removed from theraw materials supply process for both vendor andmanufactures.
Activities that can be minimized are purchasing,inventory status monitoring, receiving, storage,picking, inspection, and accounts payable.
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Work in Process Inventories
As the manufacturing process become faster and more
flexible, the need for WIP is reduced accordingly Companies are reengineering manufacturing process to
achieve make to customer order
WIP accumulates because of economic production run,
Some WIP can be found at locations other thanmanufacturing
Consigning product is done at distribution locations
center PCs are positioned in distribution locations where they
are assembled according to customer configuration.
PC industry postpones final assembly until customer
orders are in hand.
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Finished Goods Inventories
These are the stocks ready to serve customers
These are maintained for.
The right quantity and product mix
The right timeliness of delivery
The right combination of product delivery time and service
Total Inventory:-Seeing their inventory as just one inventory allows companies
to focus on making just one inventory plan for the ongoing deployment of total
inventory or its working capital equivalent.
Having all network locations and operations agree on, and execute one inventory
plan provides the connection to customer satisfaction that all locations and
operations needs.
Making just one inventory plan results in lower total working capital
requirements and lower total network operating cost to achieve a derived level
of customers satisfaction.
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Separate Versus Collective Inventory Planning
In the past manufacturing focused on efficiency and cost.
These goals lead to raw materials inventory planning & higher investment,higher manufacturing efficiency but reduced flexibility I,e, ability torespond to changing customer order patterns.
Manufacturing flexibility can have positive effect on customer satisfaction.
Manufacturers wanted to minimize RM inventories independent of otherfactors in the business.
With minimum Raw materials inventories, manufacturing could notrespond to rapid changes of market,
They were at the mercy of raw material supply lead times,
They planned for large distribution inventories for customer satisfactionbut at higher cost.
The basis of growth in FG inventories was internal relationship betweenmanufacturing & distribution rather than customer satisfaction or marketgrowth,
Manufacturing & distribution inventories were planned independently.
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Better Approach
All network locations collectively plan & deploy inventories
using customer satisfaction as goal
Planning to take in to account companys marketing strategies,
manufacturing strategies, integrated networks cycle times, cost
structure of business & the patterns of customers demand.
Tactical inventory planning- to optimize customer satisfaction
Strategic inventory planning-customer satisfaction through
changes in network, manufacturing processes, distribution,
rules, polices etc.
Tactical inventory planning measures customer satisfaction on
daily barks.
The fundamental goal of the integrated network is to optimize
customer satisfaction at the lowest possible cost and investment.
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Total workingcapital
Customer Satisfaction
IntegratedNetworkDesign
ProductionProcess
Strategic plans,optimise customersatisfaction
DistributingLocations
Customer deliveryLocations
Capacity plansDelivery LT
Replenishment rules
ManufacturingLocations
Capacity plans
Delivery LTReplenishment rule
Capacity plansDelivery LT
Replenishment rule
Inventory PlanningInformation Sales
Forecasts Network costsCustomer RequirementNetwork performance
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Figure shows inventory planning process with two concentric
circles.
Tactical inventory planning is on inside circle
Strategic inventory planning is on outside circle.
Central to both inventory planning process is a core of
information needed and shared by both.
This information consists of
- Customer requirements
- Sales forecasts
- Network performance
- Network costs.
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Inventory Planning and Information
Needs
Strategic and Tactical inventory planning use some
type of information for planning & evaluation of
results
Each planning interprets information differently
Tactical inventory planning user detailed information
Strategic inventory planning uses aggregated
information
Time horizon for information differs
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Information Needs for Inventory Planning
Tactical Inventory
Planning
Information Source Strategic Inventory
Planning
Assess Customersatisfaction
Monitor networkperformance
Customerrequirements
Change ProductionProcessor
NetworkPerformance
Change networkdesign
Network costs
Assess totalWorking capital
Needs
Change customer
Satisfaction target
Sales forecasts
Assess CustomerDemand
Set customer deliveryLocation inventory
levels
Select inventoryreplenishment rulesto execute network
flow
Monitor customersatisfaction
Monitor networkinventory levels
Change inventory
deployment &
replenishment rules
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Customer Requirements Information
Information should reflect each class of customer,
requirements for each product or group of products whensuch a class share common characteristics
In aggregate form, should indicate total range of
requirements.
Products Requirements Information
Specific individual product needs
Families of products required in concert
Product version or configuration of standards or
exceptions
Product quality or yields standards for as delivered
products.
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Product Cost Information
- Pricing options for individual products & families of products
- Contract or aggregate terms for product priming
- Additional cost inclusions for distribution services, fright,insurance, packaging & labeling.
- Product Order Information
- Product availability Requirements- Customer order volume and product mix specifications
- Order minimums for individual products & families ofproducts.
- Customer order placement modes- Customer order communication channels
- Order completeness specifications
- Order frequency specifications
- Back order options.
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Product Delivery Information
Order delivery lead time or cycle time
Delivery frequency options
Order completeness requirements or split order options.
Customer receiving requirements or customer pick upoptions
Customer returns options
Delivery quality requirements
Customer routing requirements.
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Sales Forecast Information Inventories exist for gaining cost economies, economic lot rise
on production or in multi echelon replenishments
Lower transportation cost for full truck loads
Inventories exist because of significant uncertainties in business.
Uncertainty in raw material needed or available
Uncertainty exist in timing, quantity,& location of customer
demand.
Inventories help in managing uncertainties
Uncertainty enrich in critical business factors like, market size,market share etc over longer period.
Substitute for product, shift in company's business involvingexpansion, diversification or contraction
Where there is uncertainty, companies must make predictionsfor short term or long term.
Sales forecasts are much predictions.
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In integrated network, it is better to have only one forecast;
manufacturing, distribution & customers delivery.
Forecast of capital requirements, personnel needs, cash flow,
costs & prices.
Forecast information includes
Historical sales
Competitors sales
Total market sales
Total market demand
Historical forecast accuracy
Product life cycle stages- new, mature, declining.
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Product development plans or planned changes
Promotion plans
Pricing plans
Competitors strategies for equivalent product, substitute
products, and product replacements.
Economic trends affecting customer demand
Technological trends affecting demand.
Short term product availability
Long term product availability or raw materials availability
Sales force and sales management predictions
New markets or markets that may not be available due to
geographic considerations.
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Network Performance Information
Uncertainty arises from external sources & internal sources
Marketplace- network performance information helpsmanaging uncertainty.
Internal uncertainties arise from-time factors for networkoperations, the accuracy of network operations.
As inventory replenishment lead time gets longer,requirement of inventory becomes larger for the same levelof customer satisfaction.
As LT increases , inventory levels increase.
Accuracy of network operations has a similar impact on
inventory needs at each locations. Network performance in tactical inventory planning
Order filling cycle time, order contents & accuracy, ordercompleteness, inventory records accuracy are theinformation needs of network.
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Net work Cost Information
Cost structure of the integrated network includes
manufacturing, distribution, and customer delivery location,transportation.
In strategic inventory planning, cost of manufacturing isconsidered first.
Shorter manufacturing cycles & LT, need less inventory Strategic inventory issues revolve around number of
distribution & customer delivery locations
These numbers determine the inventory in the network
Operating costs and performance at each location are alsoelements of inventory holding costs.
Network, cost information needed are; product cost,transportation cost, inventory holding cost, inventory
operations cost.
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Strategic Inventory Planning
Process
Change customerSatisfaction
Targets
Monitor network
Performance
Assess customer
satisfaction
Change customerSatisfaction
Targets
Assess Total working
capital need
Change production
processes
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Strategic Inventory Planning (SIP)
SIP process is centered or customer satisfaction It envisages dynamic changes in configuration
SIP focuses on satisfaction of larger customers while TIP onindividual customer satisfaction.
SIP deals with how to get to market over time frames of manyyears
The planning horizons should be consistent with suchcompany factors as product life cycles, market segment,growth patterns & competitive conditions.
Strategic inventory planning seeks to optimize customer
satisfaction through change in any or all components of theintegrated network, including manufacturing processes,distribution and customer delivery locations, product flow,management processes, rules & policies.
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Integrated SIPProcess Steps
Assess customer satisfaction
Monitor network performance
Change production processes
Change network design
Assess total working capital needs Change customer satisfaction targets.
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Strategic Inventory Planning and Customer
Satisfaction
Elements of customer satisfaction are speed of delivery,
quality of customer order performance.
This is applied to entire market segment.
Servicing the order for the entire market segment calls for
strategic deployment of product availability.
Delivery time remains driving force
Each market segment may require its own customer
satisfaction assessment.
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SIP and Network Performance
Companies seek to satisfy needs of different customers
through common manufacturing, distribution.
Network configuration is a design compromise for each of
the segment served.
Every customer segment satisfaction be measured to
monitor performance of network
Network investment & operating cost be monitored
For this divide the total customer demand for a product
among different segments.
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SIP and Production Processes
When will the product be made again ?
In what quantities will the product be made ?
In what sequence will each product be made when manyproducts share the same production lines or productionequipment
How much flexibility will be allowed in these productionprocess characteristics or rules?
What planning horizon be used for fixed, unalterable productionschedules?
What is the ordering LT required to obtain production out putwhen the distribution & customer service locations want moreproduct?
The answers should satisfy customers or change the process
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SIP and Network Design
No: of locations & customer service facilities are not cost
effective in achieving satisfaction
Products are not getting into market in time.
Working capital for inventory no longer provides
satisfaction
Changes in network becomes only option
Increasing the number of inventory locations improvescustomer satisfaction but cost goes up.
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Assess Total Working Capital Needs
Changes in working capital needs make changes in production
processes, network design, customer satisfaction targets.
Areas of strategic change are customer satisfaction targets,
network design? Production processes
All these areas contribute to total inventory requirements
Trade off between customer satisfaction targets & inventory
requirements
If customer satisfaction is not adequate, loss of market share
may take place.
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What affects Strategic Inventory
Requirements
Inventories are higher
with
Inventories are lower with
Customer
satisfactio
n Targets
Uncertain demand. Higherforecast errors. Poor ordermanagement.
Improved fore casting.Excellent order managementBetter customer requirementsinformation.
Network
Design
More stocking locations,Longer transit times,Uncertain delivery times,Order quality problems.
Fewer stocking locationsshorter transit times,Reliable deliveryschedules, Excellent orderquality, Rapidcommunication, Highervisibility status information.
Production
processes
Larger production runs,Lower quality, Longersupplier LT.
Shorter production runs,excellent quality, shortersupplier LTs, shorterproduction cycle times.
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Tactical Inventory Planning
Process
Monitor network
Inventory level
Change inventorydeployment andreplenishment
rule
Set customerDelivery location
Inventorylevels
Assess customerdemand
MonitorCustomer
satisfaction
Select inventory
Replenishment
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Tactical Inventory Planning.
While doing TIP, companies work with existing network with
constraints With these constraints, they determine, performance.
For TIP ,assess customer demand, set customer delivery
location inventory levels, select inventory replenishment rules
to execute network flow, monitor customer satisfaction,monitor network inventory levels, change inventory
deployment and replenishment rules,
Assess customer demand.
Set customer delivery location inventory levels Select inventory replenishment rules to execute network flow.
Monitor customer satisfaction.
Monitor network inventory levels.
Change Inventory Deployment & Replenishment rules.