Inventory Management in network

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    Inventory Management

    In the integrated manufacturing and distribution networkinventory management is the process of developing and

    moving raw materials, work-in process and finished

    products through the network to satisfy customer

    requirements. Customer Service levels-Probability that products

    will be available from inventories

    Customer delivery quality-To deliver products frominventories at the agreed time

    Customer delivery cycle time- Time required to fill

    an order from available inventory.

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    Suppliers

    Possible Inventory Locations

    Avoid separate or buffer one locating from another or one

    operation from other

    This traditional view is fast becoming obsolete as theycontribute to higher avoidable cost

    They slow down flow of products to customers.

    They mask inefficient order management, unbalancedcapacities in the network.

    Manufacturing Distribution

    Customer

    delivery

    Customers

    Raw Materialinventory

    Work in processinventory Finished

    product inventory.

    Total company inventory

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    Concepts that Guide Inventory

    Management

    There is just one total inventory in the companyand in the integrated manufacturing and distributionnetwork.

    Good information about customer requirements

    and product demand and raw materials supply isthe best substitute available for inventory

    The inventory management process is themanagement of the flow of materials.in the

    network, not the management of the stocks at eachlocation in the network.

    Process of adding value at each location forcustomer satisfaction..

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    Inventories are to be used as last resort in dealing withuncertainties

    RM inventories represent manufacturing uncertainties Distribution inventories represent customer uncertainties

    More and better information reduces uncertainty.

    Investing in inventories has become a poor substitute for

    gaining and communicating better information aboutcustomer requirements and customer demand throughoutthe integrated network.

    Companies satisfy customers through timely delivery ofproducts.

    Managing inventories means managing the flow ofmaterials throughout the network.

    This yields better performance for the network, as theyshare a goal of customer satisfaction.

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    One inventory in the Integrated Network

    One inventory means sum of all the materials at all locations in the

    network Inventories in transit

    Raw material inventories for manufacturing

    F.G. inventories but not in right place

    Companies want to see customer satisfaction impact at each

    location Companies need to measure performance of the entire network, to

    achieve customer satisfaction goals.

    Raw Material Inventories-The size of these inventories depend on;lead times, batch sizes, uncertainty of supply, uncertainty of

    production schedules

    Inventory planning and replenishment process I,e, order cycletime, manufacturing cycle, vendor supply, capacity, quality,transportation.

    Traditional practice of replenishing inventory by EOQ isvanishing.

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    New Inventory Replenishment Process

    Close working relation with suppliers so that delivery lead timesand order sizes can be as small as possible, tied as closely aspossible to exact daily production requirements for raw materials.

    Delivery of raw materials directly to the production floor, bypassing receiving and storage activities

    High flexibility in production activities so that schedules, andtherefore raw materials needs, are no longer tied too long, fixedproduction schedules for a mix of products.

    Rapid changeover capabilities in every production center so that

    batch sixes are small and production rates can be changed rapidly. The impact of this practice is reduced raw materials inventory

    needs & increased manufacturing flexibility for the product mix.

    Manufacturing lead times becoming shorter, F.G. inventories in

    the network are reduced.

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    Vendors are given freedom to stock theirmanufacturing customers production line.

    Manufactures pay for what they use in the productionrun rather than for what they ordered and received.

    Vendors have information about production schedules

    and provide raw materials accordingly.

    Numerous costs & cycle times are removed from theraw materials supply process for both vendor andmanufactures.

    Activities that can be minimized are purchasing,inventory status monitoring, receiving, storage,picking, inspection, and accounts payable.

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    Work in Process Inventories

    As the manufacturing process become faster and more

    flexible, the need for WIP is reduced accordingly Companies are reengineering manufacturing process to

    achieve make to customer order

    WIP accumulates because of economic production run,

    Some WIP can be found at locations other thanmanufacturing

    Consigning product is done at distribution locations

    center PCs are positioned in distribution locations where they

    are assembled according to customer configuration.

    PC industry postpones final assembly until customer

    orders are in hand.

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    Finished Goods Inventories

    These are the stocks ready to serve customers

    These are maintained for.

    The right quantity and product mix

    The right timeliness of delivery

    The right combination of product delivery time and service

    Total Inventory:-Seeing their inventory as just one inventory allows companies

    to focus on making just one inventory plan for the ongoing deployment of total

    inventory or its working capital equivalent.

    Having all network locations and operations agree on, and execute one inventory

    plan provides the connection to customer satisfaction that all locations and

    operations needs.

    Making just one inventory plan results in lower total working capital

    requirements and lower total network operating cost to achieve a derived level

    of customers satisfaction.

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    Separate Versus Collective Inventory Planning

    In the past manufacturing focused on efficiency and cost.

    These goals lead to raw materials inventory planning & higher investment,higher manufacturing efficiency but reduced flexibility I,e, ability torespond to changing customer order patterns.

    Manufacturing flexibility can have positive effect on customer satisfaction.

    Manufacturers wanted to minimize RM inventories independent of otherfactors in the business.

    With minimum Raw materials inventories, manufacturing could notrespond to rapid changes of market,

    They were at the mercy of raw material supply lead times,

    They planned for large distribution inventories for customer satisfactionbut at higher cost.

    The basis of growth in FG inventories was internal relationship betweenmanufacturing & distribution rather than customer satisfaction or marketgrowth,

    Manufacturing & distribution inventories were planned independently.

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    Better Approach

    All network locations collectively plan & deploy inventories

    using customer satisfaction as goal

    Planning to take in to account companys marketing strategies,

    manufacturing strategies, integrated networks cycle times, cost

    structure of business & the patterns of customers demand.

    Tactical inventory planning- to optimize customer satisfaction

    Strategic inventory planning-customer satisfaction through

    changes in network, manufacturing processes, distribution,

    rules, polices etc.

    Tactical inventory planning measures customer satisfaction on

    daily barks.

    The fundamental goal of the integrated network is to optimize

    customer satisfaction at the lowest possible cost and investment.

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    Total workingcapital

    Customer Satisfaction

    IntegratedNetworkDesign

    ProductionProcess

    Strategic plans,optimise customersatisfaction

    DistributingLocations

    Customer deliveryLocations

    Capacity plansDelivery LT

    Replenishment rules

    ManufacturingLocations

    Capacity plans

    Delivery LTReplenishment rule

    Capacity plansDelivery LT

    Replenishment rule

    Inventory PlanningInformation Sales

    Forecasts Network costsCustomer RequirementNetwork performance

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    Figure shows inventory planning process with two concentric

    circles.

    Tactical inventory planning is on inside circle

    Strategic inventory planning is on outside circle.

    Central to both inventory planning process is a core of

    information needed and shared by both.

    This information consists of

    - Customer requirements

    - Sales forecasts

    - Network performance

    - Network costs.

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    Inventory Planning and Information

    Needs

    Strategic and Tactical inventory planning use some

    type of information for planning & evaluation of

    results

    Each planning interprets information differently

    Tactical inventory planning user detailed information

    Strategic inventory planning uses aggregated

    information

    Time horizon for information differs

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    Information Needs for Inventory Planning

    Tactical Inventory

    Planning

    Information Source Strategic Inventory

    Planning

    Assess Customersatisfaction

    Monitor networkperformance

    Customerrequirements

    Change ProductionProcessor

    NetworkPerformance

    Change networkdesign

    Network costs

    Assess totalWorking capital

    Needs

    Change customer

    Satisfaction target

    Sales forecasts

    Assess CustomerDemand

    Set customer deliveryLocation inventory

    levels

    Select inventoryreplenishment rulesto execute network

    flow

    Monitor customersatisfaction

    Monitor networkinventory levels

    Change inventory

    deployment &

    replenishment rules

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    Customer Requirements Information

    Information should reflect each class of customer,

    requirements for each product or group of products whensuch a class share common characteristics

    In aggregate form, should indicate total range of

    requirements.

    Products Requirements Information

    Specific individual product needs

    Families of products required in concert

    Product version or configuration of standards or

    exceptions

    Product quality or yields standards for as delivered

    products.

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    Product Cost Information

    - Pricing options for individual products & families of products

    - Contract or aggregate terms for product priming

    - Additional cost inclusions for distribution services, fright,insurance, packaging & labeling.

    - Product Order Information

    - Product availability Requirements- Customer order volume and product mix specifications

    - Order minimums for individual products & families ofproducts.

    - Customer order placement modes- Customer order communication channels

    - Order completeness specifications

    - Order frequency specifications

    - Back order options.

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    Product Delivery Information

    Order delivery lead time or cycle time

    Delivery frequency options

    Order completeness requirements or split order options.

    Customer receiving requirements or customer pick upoptions

    Customer returns options

    Delivery quality requirements

    Customer routing requirements.

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    Sales Forecast Information Inventories exist for gaining cost economies, economic lot rise

    on production or in multi echelon replenishments

    Lower transportation cost for full truck loads

    Inventories exist because of significant uncertainties in business.

    Uncertainty in raw material needed or available

    Uncertainty exist in timing, quantity,& location of customer

    demand.

    Inventories help in managing uncertainties

    Uncertainty enrich in critical business factors like, market size,market share etc over longer period.

    Substitute for product, shift in company's business involvingexpansion, diversification or contraction

    Where there is uncertainty, companies must make predictionsfor short term or long term.

    Sales forecasts are much predictions.

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    In integrated network, it is better to have only one forecast;

    manufacturing, distribution & customers delivery.

    Forecast of capital requirements, personnel needs, cash flow,

    costs & prices.

    Forecast information includes

    Historical sales

    Competitors sales

    Total market sales

    Total market demand

    Historical forecast accuracy

    Product life cycle stages- new, mature, declining.

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    Product development plans or planned changes

    Promotion plans

    Pricing plans

    Competitors strategies for equivalent product, substitute

    products, and product replacements.

    Economic trends affecting customer demand

    Technological trends affecting demand.

    Short term product availability

    Long term product availability or raw materials availability

    Sales force and sales management predictions

    New markets or markets that may not be available due to

    geographic considerations.

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    Network Performance Information

    Uncertainty arises from external sources & internal sources

    Marketplace- network performance information helpsmanaging uncertainty.

    Internal uncertainties arise from-time factors for networkoperations, the accuracy of network operations.

    As inventory replenishment lead time gets longer,requirement of inventory becomes larger for the same levelof customer satisfaction.

    As LT increases , inventory levels increase.

    Accuracy of network operations has a similar impact on

    inventory needs at each locations. Network performance in tactical inventory planning

    Order filling cycle time, order contents & accuracy, ordercompleteness, inventory records accuracy are theinformation needs of network.

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    Net work Cost Information

    Cost structure of the integrated network includes

    manufacturing, distribution, and customer delivery location,transportation.

    In strategic inventory planning, cost of manufacturing isconsidered first.

    Shorter manufacturing cycles & LT, need less inventory Strategic inventory issues revolve around number of

    distribution & customer delivery locations

    These numbers determine the inventory in the network

    Operating costs and performance at each location are alsoelements of inventory holding costs.

    Network, cost information needed are; product cost,transportation cost, inventory holding cost, inventory

    operations cost.

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    Strategic Inventory Planning

    Process

    Change customerSatisfaction

    Targets

    Monitor network

    Performance

    Assess customer

    satisfaction

    Change customerSatisfaction

    Targets

    Assess Total working

    capital need

    Change production

    processes

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    Strategic Inventory Planning (SIP)

    SIP process is centered or customer satisfaction It envisages dynamic changes in configuration

    SIP focuses on satisfaction of larger customers while TIP onindividual customer satisfaction.

    SIP deals with how to get to market over time frames of manyyears

    The planning horizons should be consistent with suchcompany factors as product life cycles, market segment,growth patterns & competitive conditions.

    Strategic inventory planning seeks to optimize customer

    satisfaction through change in any or all components of theintegrated network, including manufacturing processes,distribution and customer delivery locations, product flow,management processes, rules & policies.

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    Integrated SIPProcess Steps

    Assess customer satisfaction

    Monitor network performance

    Change production processes

    Change network design

    Assess total working capital needs Change customer satisfaction targets.

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    Strategic Inventory Planning and Customer

    Satisfaction

    Elements of customer satisfaction are speed of delivery,

    quality of customer order performance.

    This is applied to entire market segment.

    Servicing the order for the entire market segment calls for

    strategic deployment of product availability.

    Delivery time remains driving force

    Each market segment may require its own customer

    satisfaction assessment.

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    SIP and Network Performance

    Companies seek to satisfy needs of different customers

    through common manufacturing, distribution.

    Network configuration is a design compromise for each of

    the segment served.

    Every customer segment satisfaction be measured to

    monitor performance of network

    Network investment & operating cost be monitored

    For this divide the total customer demand for a product

    among different segments.

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    SIP and Production Processes

    When will the product be made again ?

    In what quantities will the product be made ?

    In what sequence will each product be made when manyproducts share the same production lines or productionequipment

    How much flexibility will be allowed in these productionprocess characteristics or rules?

    What planning horizon be used for fixed, unalterable productionschedules?

    What is the ordering LT required to obtain production out putwhen the distribution & customer service locations want moreproduct?

    The answers should satisfy customers or change the process

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    SIP and Network Design

    No: of locations & customer service facilities are not cost

    effective in achieving satisfaction

    Products are not getting into market in time.

    Working capital for inventory no longer provides

    satisfaction

    Changes in network becomes only option

    Increasing the number of inventory locations improvescustomer satisfaction but cost goes up.

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    Assess Total Working Capital Needs

    Changes in working capital needs make changes in production

    processes, network design, customer satisfaction targets.

    Areas of strategic change are customer satisfaction targets,

    network design? Production processes

    All these areas contribute to total inventory requirements

    Trade off between customer satisfaction targets & inventory

    requirements

    If customer satisfaction is not adequate, loss of market share

    may take place.

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    What affects Strategic Inventory

    Requirements

    Inventories are higher

    with

    Inventories are lower with

    Customer

    satisfactio

    n Targets

    Uncertain demand. Higherforecast errors. Poor ordermanagement.

    Improved fore casting.Excellent order managementBetter customer requirementsinformation.

    Network

    Design

    More stocking locations,Longer transit times,Uncertain delivery times,Order quality problems.

    Fewer stocking locationsshorter transit times,Reliable deliveryschedules, Excellent orderquality, Rapidcommunication, Highervisibility status information.

    Production

    processes

    Larger production runs,Lower quality, Longersupplier LT.

    Shorter production runs,excellent quality, shortersupplier LTs, shorterproduction cycle times.

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    Tactical Inventory Planning

    Process

    Monitor network

    Inventory level

    Change inventorydeployment andreplenishment

    rule

    Set customerDelivery location

    Inventorylevels

    Assess customerdemand

    MonitorCustomer

    satisfaction

    Select inventory

    Replenishment

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    Tactical Inventory Planning.

    While doing TIP, companies work with existing network with

    constraints With these constraints, they determine, performance.

    For TIP ,assess customer demand, set customer delivery

    location inventory levels, select inventory replenishment rules

    to execute network flow, monitor customer satisfaction,monitor network inventory levels, change inventory

    deployment and replenishment rules,

    Assess customer demand.

    Set customer delivery location inventory levels Select inventory replenishment rules to execute network flow.

    Monitor customer satisfaction.

    Monitor network inventory levels.

    Change Inventory Deployment & Replenishment rules.