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INVENTORY MANAGEMENT SOFTWAREApril 2017
CONTENTS46
Introduction
Defining Inventory Management Software
The Quadrant
Inventory Management FrontRunners Index
Runners Up
Methodology Basics
8
3135
7
FRONTRUNNERS9 Fishbowl
10 VendHQ
11 HandiFox
12 Cin7
13 SkuVault
14 Acctivate
15 Microsoft Dynamics 365
16 LightspeedRetail
17 Microsoft Dynamics GP
18 SKULabs
19 Finale Inventory
20 MicroBiz Cloud POS
21 ReveliPadPOS
22 Aralco
23 Microsoft Dynamics NAV
24 Megaventory
25 NCRCounterpoint
26 Veeqo
27 WaspInventoryControl
28 eTurns
29 DEARInventory
30 SIMMSInventoryManagement
4A P R I L 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Inventory
Management market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.
In the Inventory Management FrontRunners graphic, the Capability axis starts at 2.90 and ends at 4.30, while the Value axis starts at 2.60 and ends at 4.40. To be considered for the Inventory Management FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.3 and a minimum value user rating score of 3.3. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.
I N T R O D U C T I O N
5A P R I L 2 0 1 7
Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.
QUADRANT CATEGORIES:
» UpperRight=Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
» UpperLeft=Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
» LowerRight=Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
» LowerLeft=Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.
6A P R I L 2 0 1 7
InventoryManagementsoftwareis a digital framework for a perpetual inventory system, in
which quantities are continuously updated in real time across multiple physical and digital channels (brick-and-mortar stores, e-commerce platforms etc.). These software systems also provide support for inventory auditing procedures such as cycle counts. Software Advice’s FrontRunners quadrant is focused on the North American Inventory Management software market. We identify this set of core capabilities for the Inventory Management software category: inventory control and inventoryauditing, as well as at least one of the following: barcoding/RFID/electronicscanning,ordermanagement, lot traceability and/or productcategorization.
In addition, we identify several related features that organizations purchasing Inventory Management software may also need or wish to consider: sales / purchase orders, demand forecasting, reporting and analysis, vendor-managed inventory, cost tracking, custom pricing models, kitting, reorder management, serialized inventory tracking, shipping management, supplier management, transfer management and warehouse management.
DEFINING INVENTORY MANAGEMENT SOFTWARE
7A P R I L 2 0 1 7
THE QUADRANT
Masters Leaders
Contenders PacesettersCapability Score
Valu
e Sc
ore
Aralco
FishbowlMicrosoft Dynamics GP Microsoft Dynamics 365
Acctivate
SkuVault
LightspeedRetail
Cin7
Revel
SKULabs
Finale Inventory
Microsoft Dynamics NAV
Megaventory
Wasp Inventory ControlMicroBiz Cloud POS
NCR Counterpoint
VendHQ
SIMMS Inventory ManagementDEAR Inventory
VeeqoeTurns
HandiFox
All products that qualify as FrontRunners are top performing
products in their market.
8A P R I L 2 0 1 7
INVENTORY MANAGEMENT FRONTRUNNERS INDEX
9 Fishbowl
10 VendHQ
11 HandiFox
12 Cin7
13 SkuVault
14 Acctivate
15 Microsoft Dynamics 365
16 LightspeedRetail
17 Microsoft Dynamics GP
18 SKULabs
19 Finale Inventory
20 MicroBiz Cloud POS
21 ReveliPadPOS
22 Aralco
23 Microsoft Dynamics NAV
24 Megaventory
25 NCRCounterpoint
26 Veeqo
27 WaspInventoryControl
28 eTurns
29 DEARInventory
30 SIMMSInventoryManagement
9
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDFISHBOWL
QUADRANT PLACEMENT: LEADERS
3.99 4.32
4.06 4.05
4.60 4.58
4.30 4.50
4.90 5.00
3.25 4.50
4.50 4.50
3.50
2.00
3.00
10
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDVENDHQ
QUADRANT PLACEMENT: LEADERS
3.86 4.09
4.26 4.36
3.50 3.83
3.10 3.90
3.90 3.70
3.43 4.10
3.90 3.70
3.70
3.50
2.60
11
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDHANDIFOX
QUADRANT PLACEMENT: LEADERS
3.64 4.08
4.54 4.53
1.50 3.63
2.00 4.30
1.00 3.00
4.00 1.60
4.30 4.30
4.30
3.90
3.50
12
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDCIN7
QUADRANT PLACEMENT: LEADERS
3.86 3.84
4.37 4.39
2.85 3.28
2.00 3.00
3.70 4.70
3.85 3.00
3.00 3.00
3.30
5.00
4.10
13
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDSKUVAULT
QUADRANT PLACEMENT: PACESETTERS
4.28 3.42
4.85 4.63
4.05 2.20
3.10 2.80
5.00 1.00
3.35 1.00
2.80 2.80
3.00
4.10
3.50
14
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDACCTIVATE
QUADRANT PLACEMENT: LEADERS
3.70 3.92
4.26 4.30
3.80 3.53
5.00 3.30
2.60 4.10
2.48 3.90
3.30 3.30
2.60
1.80
2.20
15
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDMICROSOFT DYNAMICS 365
QUADRANT PLACEMENT: MASTERS
3.46 4.14
3.76 3.76
3.05 4.53
4.30 4.70
1.80 3.30
3.25 4.70
4.70 4.90
4.70
2.60
1.00
16
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDLIGHTSPEED RETAIL
QUADRANT PLACEMENT: MASTERS
3.34 3.95
3.89 3.76
2.10 4.13
1.20 3.70
3.00 4.90
3.50 4.30
3.70 4.10
3.90
3.10
3.30
17
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDMICROSOFT DYNAMICS GP
QUADRANT PLACEMENT: MASTERS
3.01 4.17
3.69 3.75
1.60 4.60
1.40 4.90
1.80 3.50
3.05 4.90
4.90 4.70
4.70
1.60
1.00
18
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDSKULABS
QUADRANT PLACEMENT: PACESETTERS
4.08 3.07
4.82 4.91
3.80 1.23
3.10 1.40
4.50 1.60
2.90 1.00
1.40 1.00
1.40
4.30
4.50
19
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDFINALE INVENTORY
QUADRANT PLACEMENT: PACESETTERS
3.95 3.19
4.49 4.67
3.90 1.72
3.10 1.40
4.70 3.90
2.90 1.60
1.40 1.00
1.40
4.30
4.50
20
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDMICROBIZ CLOUD POS
QUADRANT PLACEMENT: PACESETTERS
3.61 3.43
4.67 4.76
1.90 2.10
2.00 2.20
1.80 2.20
3.20 1.60
2.20 2.20
2.40
3.30
4.90
21
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDREVEL IPAD POS
QUADRANT PLACEMENT: PACESETTERS
3.64 3.39
3.52 3.46
4.10 3.32
4.30 3.10
3.90 4.50
3.43 3.00
3.10 3.10
4.10
3.70
2.80
22
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDARALCO
QUADRANT PLACEMENT: CONTENDERS
3.58 3.44
4.77 4.89
2.65 2.00
2.00 2.40
3.30 1.00
2.13 1.00
2.40 2.60
2.00
1.00
3.10
23
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDMICROSOFT DYNAMICS NAV
QUADRANT PLACEMENT: MASTERS
2.95 4.07
3.36 3.50
1.90 4.63
2.00 5.00
1.80 2.80
3.18 5.00
5.00 5.00
4.70
2.00
1.00
24
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDMEGAVENTORY
QUADRANT PLACEMENT: CONTENDERS
3.53 3.46
4.40 4.47
3.05 2.45
3.10 2.60
3.00 3.10
2.25 1.60
2.60 2.40
1.80
3.00
1.60
25
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDNCR COUNTERPOINT
QUADRANT PLACEMENT: MASTERS
3.16 3.75
3.71 3.65
1.50 3.85
2.00 4.10
1.00 4.10
3.73 3.00
4.10 3.90
4.50
2.80
3.50
26
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDVEEQO
QUADRANT PLACEMENT: CONTENDERS
3.60 3.16
4.52 4.58
2.15 1.73
1.00 1.40
3.30 2.40
3.20 1.60
1.40 1.80
2.80
4.30
4.30
27
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDWASP INVENTORY CONTROL
QUADRANT PLACEMENT: MASTERS
2.96 3.68
3.84 4.01
1.40 3.35
1.80 3.50
1.00 2.60
2.75 3.50
3.50 3.50
3.10
2.00
2.40
28
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDETURNS
QUADRANT PLACEMENT: CONTENDERS
3.35 3.13
4.48 4.36
2.10 1.90
1.40 1.40
2.80 2.00
2.33 2.60
1.40 2.00
2.00
4.30
1.60
29
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARDDEAR INVENTORY
QUADRANT PLACEMENT: CONTENDERS
3.41 2.82
4.05 4.22
3.50 1.42
3.10 1.00
3.90 1.00
2.05 3.50
1.00 1.00
1.20
1.00
5.00
30
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A P R I L 2 0 1 7
FRONTRUNNERS SCORECARD
SIMMS INVENTORY MANAGEMENT
QUADRANT PLACEMENT: CONTENDERS
3.03 2.65
4.00 3.91
2.95 1.40
4.90 1.00
1.00 1.80
1.15 2.60
1.00 1.00
1.00
1.00
1.60
31A P R I L 2 0 1 7
ProviderslistedasRunnersUpwere considered for inclusion in the quadrant, but were ultimately
not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
RUNNERS UP
3PLink
4Psite
ABC Inventory
AccellosOneEnterprise3PL
AccellosOne WMS
AccountMate
AcTouch.com
Adaco.NET
AdvancePro
Aestiva Purchase Order
Agiliron
Akti
AMT
Aplicor3C
ArbiMed Inventory
Ariba Commerce Cloud
ATEC-WM
AtlasPlanningSuite
AutoFluent
Avangate
BarCloud Online Inventory
Barcode Maker for Mac
BarTender
Basic Inventory Control Online
BigStore
Bindo POS
BizAutomation
BizSlate
BrandOrder
BrightSuite
Brightpearl
Brilliant WMS
C-Store Office
Cadence WMS
Carta
32A P R I L 2 0 1 7
RUNNERS UP
CaseBlocks
CellSmart POS
ChannelAdvisor
ChannelApe
ChannelSale
Channergy
CheckMate by Dynamic Systems
Ciiva
ClearSpider
CommerceManagementPlatform
ConsignCloud
Contalog
CoreCommerce
CoreIMS
CORESense
Costpoint7
CS-Cart
CybexEnterpriseRetailSuite
DaVinciSupplyChainBusiness Suite
DealersLink
DistributionPlus
Dynamic Inventory
EazyStock
ecomdash
eJeeva Commerce
EMERGEApp
EnterpriseWMS
eRequester
ERPAG
erplain
ERPLY
eVanik OneWorld Suite
EZOfficeInventory
Flowtrac
Freestyle Solutions
GiftLogic
GoECart 360
GOIS Pro
GroovePacker
HAL Warehouse ManagementSystem
Hardcat
HighLine
INFIN
inFlow Inventory
Infor SCM
InstaSupply
IntelliTrack StratusVMI
IntelliTrack WMS
Inventory Pro
InventoryTrack
IRMSWarehouseManagement
iTracker 3PL WMS
33A P R I L 2 0 1 7
Jazva
JDA Software
KashFlow
KiboOrderManagementSystem
kintone
KORONA
LA WMS
LaceUpMobileInvoicing
LaserQuote
Linnworks
LivePOS
LogFireCloudWMS
Magento
MaitreD POS
Marketman
Mars Inventory Workstation
MultiFlexRMS
NetSuite Inventory Management
Now Commerce
NuOrder
OASIS by IntelliTek
Odoo Inventory
OfficeBooks
ONE UP
OptimiserWMS
Oracle E-Business Suite
Oracle SCM Cloud
Ordant
Orderbot
OrderCircle
OrderHarmony
Orderhive
OrderWise
ordoro
PackManager
PassportInventory
Pinnacle Cart
Precoro
Primaseller
RadleyInventoryControl
rapidor
REACSInventoryOptimization
RestockPro
retailcloud
RetailOps
RFPathwaysWMS
RICSSoftware
Routeique
SalesBinder
SalesPad GP
SalesWarp
Sana Commerce
SAP Distribution
RUNNERS UP
34A P R I L 2 0 1 7
RUNNERS UP
SAPSupplyChainManagement
Sapenta-OperationsManagement
Savant Warehouse Management
Sellbrite
SellerActive Inventory Management
SellerCloud
SellerExpress
SellerVantage
Sellsy
ShopKeep
ShoppingCartElite
Shopseen
SimpleConsign
Skubana
SlingshotEnterpriseBusiness Suite
SmartField
Snapfulfil
Solid Commerce
Sonic Fusion
SphereWMS
Statii
Stitch Labs
Stock&Buy
StratusISRP
SupportSync
SynapseWMS
SynergySuite
TECSYSDistributionManagement
TigerpawSoftware
Tofino
TPSynergy
TradeGecko
Tranquil
TrueERP
Unicommerce
UnifybyWebgility
Unleashed
VeraCore Fulfillment Solution
ViewPointLogistics
VineRetail
VISCO
Visual Inventory Control
WaerLinx
Web Suite Pro
WebCheckout
Windward System Five
WooCommerce
Xero
Zenventory
ZhenHub
ZingCheckout
Zoho Inventory
35A P R I L 2 0 1 7
The FrontRunnersmethodology assesses and calculates a score for products on two primary
dimensions: Capability on the x-axis and Value on the y-axis.
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on the product’s functionality.
» End-user ratings of one to five stars on the product’s ease of use.
» End-user ratings of one to five stars on the product’s customer support.
» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.
» A score, relative to other products in the market, representing the number of other products that integrate with it.
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
36A P R I L 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on overall satisfaction with the product.
» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
» End-user ratings of one to five stars on how likely they are to recommend the product to others.
» A score, relative to other products in the market, for the size of the product’s customer base.
» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).
» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.
» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.
M E T H O D O L O G Y B A S I C S
37A P R I L 2 0 1 7
Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.
¨