Introductory presentation

(c) CIC 2005

Introductory presentationIntroduction

What is design quality

Conceptual framework

Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

About this presentation

• this presentation brings together information about the aims of the DQI and how the toolkit works

• it is publicly available on the DQI website and may be used to help introduce a DQI workshop

• the slides are annotated in the notes section

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Why is design quality so important?

Introduction



Using the DQI

Aims of the DQI

What to do now

Peckham Library, Alsop Associates, RIBA Stirling Prize Winner 2000. This new library replaced two existing libraries in the area. In the new library completed cumulative use went up 3 times, and book borrowing increased 8 times.

The aspirations for the library, the involvement of users in its design allowed the building to perform better than those it replaced.

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Current aspirationsIntroduction



Using the DQI

Aims of the DQI

What to do now

Will our children arrive every morning at a place like this….

Recently completed school - Wootton Bassett (North Wiltshire PFI) main entrance

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Using the DQI

Aims of the DQI

What to do now

Or this…

Another recent school - John Cabot CTC (Bristol)

main entrance

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Using the DQI

Aims of the DQI

What to do now

Into a lobby like this…..

Wootton Bassett (North Wiltshire PFI) - school street

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Using the DQI

Aims of the DQI

What to do now

Or this…

Another recent school - entrance hall and school street

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Using the DQI

Aims of the DQI

What to do now

Gather in a hall like this…..

Wootton Bassett (North Wiltshire PFI) - main hall

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Using the DQI

Aims of the DQI

What to do now

Or this…

Another school - Main Hall

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Process and productIntroduction



Using the DQI

Aims of the DQI

What to do now

ProcessKeyPerformanceIndicators

Sustainabilityof Process and Product

ProductDesignQualityIndicator

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Resource envelopeIntroduction



Using the DQI

Aims of the DQI

What to do now

Design Quality in context

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DQI Framework

Efficiency

Effectiveness

Performance

Sustainability

Cost in use

Location

Engineering Systems

Functionality

Aesthetics

Kerb Appeal

Comfort

Flexibility

Safety

Access Space standards Daylight

Visual Form

Innovation

Fitness for Purpose

Context

Air Quality AcousticsOrder

Attention to detail

Finishes

Robustness

Net to Gross

Meaning

Introduction



Using the DQI

Aims of the DQI

What to do now

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Vitruvius & Wootton

CommodityUtilitas

FirmnessFirmitas

DelightVenustas

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

CommodityUtilitas

FirmnessFirmitas

DelightVenustas

FUN

CTIO

NA

LITY

IMPA

CT

BUILD QUALITY

New termsIntroduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Urban & social integration

Internal environment

Form & materials

Character & innovation

Performance

Engineering

Construction

Access

Space

Uses

FUN

CTIO

NA

LITY

IMPA

CT

BUILD QUALITY

Subsections applicable to buildings

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Overlapping quality fields

FUNDAMENTAL

ADDED VALUE

EXCELLENCE

Introduction



Using the DQI

Aims of the DQI

What to do now

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Increasing detailIncreasing legibility for users

1.BriefingCommit to Invest

2.Mid DesignCommit to Construct

3. Ready for Occupation

4. In-Use

briefing version of the DQI used to define project values to ensure completeness of briefing information

DQI tool tailored to stage of project, stakeholders score how well a design or building is achieving project values

Project stages:

DQI tool in project stagesIntroduction



Using the DQI

Aims of the DQI

What to do now

FAVE

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Using the DQI: Stage 1, briefing

• at briefing the DQI is used to create a value profile for the building using the FAVE briefing tool

• project stakeholders work together to reach a consensus as to what the project should achieve

• the FAVE briefing tool has a default set of weightings from which to work

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

With the FAVE briefing tool stakeholders define what is• Fundamental, factors which the building must

achieve in order to fulfil its purpose. These factors are basic and are essential to achieve

• Added value, factors that will enhance the building’s usefulness and pleasure value. These factors are desirable to achieve and would be beneficial to the final building

• Excellence, factors that make the design sparkle as a whole and help create a building of distinction. These factors would make the building exceptional

• …and factors that may be not applicable to a particular building

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Questionnaire to define FAVEIntroduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

212121121

Character & Innovation

111011

Form & Materials

11101112201

Internal Environment

2111111

Urban & Social Integration

Impact

2121000Construction

011001111211101Engineering

10000001101000

PerformanceBuild Quality

1111102100Uses

011100

Space

000011000000AccessFunctionalit

y

Fundamental

Added Value

ExcellenceDefault FAVEIntroduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

2121121

Character & Innovation

111011

Form & Materials

1110112201

Internal Environment

2111111

Urban & Social Integration

Impact

2121000Construction

01101111211101Engineering

1000000110100

PerformanceBuild Quality

1111102100Uses

11100

Space

00001100000AccessFunctionalit

y

Fundamental

Added Value

ExcellenceCustomised FAVEIntroduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Using the DQI Stages 2,3&4Assessing a building or design• when assessing a design or building the

DQI collects views from stakeholders using the DQI assessment tool

• this highlights different views and allows comparison between groups of stakeholders, project stages and different projects

• compare with the briefing data to see how well the design or building is achieving aspirations

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Questionnaire to assess your design

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Who should be involved?

• A DQI leader will need to be nominated to champion the process, ideally they should be a member of the project team

• Respondents, project stakeholders who’s opinions the DQI collects, including– clients – members of the design team– users – contractors– facilities managers

• A facilitator who will help get the most out of the process

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

WorkshopIntroduction



Using the DQI

Aims of the DQI

What to do now

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Tips when using the DQI

• it should be fun and the conversation between participants is an important part of the process

• the conversation should be captured, the facilitator will help with this

• when assessing a design or building if statement is irrelevant then answer ‘Not applicable’, or if someone doesn’t know about the statement then answer ‘Don’t know’

• you can take a break and revisit it later• use the information tips

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Output and results

Assessment results from stakeholders are presented in graphs and Excel sheets to help compare between groups of respondents, project stages and different projects

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

Data from assessments is compared with the FAVE weightings defined at briefing to visualise how well the building or design is achieving stakeholders aspirations

Maximum possible score

Score achieved by design or building

Output and resultsIntroduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

The DQI aims to• focus on comparison to help communication

and encourage involvement within the project team

• improve briefing• monitor and review design aspirations

throughout the process• manage expectations by aspiring for quality

and in the longer term

• through benchmarking and cross comparison to correlate quality with factors in the procurement process to influence decisions for delivering excellent quality

Introduction



Using the DQI

Aims of the DQI

What to do now

(c) CIC 2005

What to do now

Thank you for viewing this presentation, you can now:

• read case studies about how the DQI has been applied at www.dqi.org.uk/casestudies

• find out more about applying the DQI, the DQI leader guidance, a set of instructions for using the tool is available from www.dqi.org.uk/resources

• contact an accredited facilitator who can help with the application of the DQI, see www.dqi.org.uk/facilitator

• attend an introductory workshops about the DQI, see www.dqi.org.uk/events

[email protected] 7399 7424CIC 26 Store Street London WC1E 7BT

Introduction



Using the DQI

Aims of the DQI

What to do now

Documents

Introductory presentation