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7/29/2019 Introduction Trainining
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Introduction
Every organisation needs to have a well trained and experienced people to
perform those activities that have to be done . In a rapidly changing society,
employee training and development or not only and the activities that isdesireable but also an activity must commit resource to if it is to maintain a
vaiable and knowledge work force.
DEFINITION:
Training is an act of increasing the knowledge and skills of an employe for doing a
particular job
Edwin B.Fillippo
The term training is used to indicate only process by which the attitude,skills and
abilities of an employee to perform specific job.
Michel J. Jucles
MEANING
Training is an act of increasing the knowledge and skills of an employee for
performing the job assigned to him. It is a short term process . After the employeeis selected , placed and introduced in an organisation he must be provided with
training facilities so that he can perform his job efficiently
NEED FOR TRAINING
Training need = standard performance actual performance
We can make a distinction among training education and development. Such
distinction enables us to acquire a better perception about the meaning of the
terms
Training aswas stated earlier, refers to the process of imparting specific goals.
Education, on the other hand, is confined to the theorectical learning in
classrooms
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Development refers to the learning opportunites desinged to help employee
grow
IMPORTANCE OF TRAINING
Training is crucial for the organisational development and success. It is fruitful to
both employers and employees of an organisation An employee will become
more efficient and productive if he is trained well.
OBJECTIVES OF TRAINING
Training is mainly job-oriented.
To impart the basic knowledge and skill to the new entrants and enablethem to perform their jobs well.
To teach the employees the new techniques and ways of performing thejobs and operations.
To prepare the employees for higher level task and build up a second line ofcompetent officers
Improve the efficiency of work force
Make workers multi-skilled and flexible Introducing a new process or new machinary Reduce wastage of material and time Adapt to changesBENEFITS OF TRAINING PROGRAMME
A well-planned and executed Training Programme can provide the following
development
Higher productivity and profitability. Better quality of work and best work methods. Less wastage of time during the learning period. Improves high morale among the employees
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Personal growth of individuals. Low accident rates. Improves employer employee relations.
METHODS OF TRAINING
The most widely used methods of training used by organization are classified into
two categories:
ON THE JOB TRAINING OFF THE JOB TRAININGON THE JOB TRAINING
It is given at the work place by superior in relatively short period of the time
This type of training is cheaper & less time consuming . This Training can be
imparted by basically four methods:-
COACHING is learning by doing . In this the superior guides his sub-ordinates and gives him /her job instructions. The superior points out the
mistakes & gives suggestions for improvement
Job rotation In this method, the trainees moves from one job toanother, so that he/she should be able to perform all types of jobs.
E g. In banking industry, employees are trained for both back-end and
front-end jobs. In case of emergency,(absenteeism or resignation), any
employee would be able to perform any type of job.
MENTORINGA mentor can tutor others in their learning.Mentors help employees solve problem both through training them in
skill and through modeling effective attitudes and behaviors. This
system is sometimesIS known as buddy system
APPRENTICESHIP
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Apprenticeship training can be traced back to medieval times when those
intended on learning trade skill bound themselves to master craftsman to
learn by doing the work under the guidance. In earlier period, apprenticeship
was not artisan but was used in training for the professions including
medicine law dentistry and teaching
OFF THE JOB TRAINING
CONFERENCES:- This approach is well adapted to convey specific information
rules procedures or methods. This method is useful, where the information is to
be shared among a large number of trainees. The cost per trainee is low in this
method
VESTIBULE TRAINING:- Employees learn their jobs on the equipment they will be
using but the training is conducted away from the actual work floor. While
expensive Vestibule training allows employees to get a full feel for doing task
without real world pressures. Additionally, it minimise the probles of transferring
learning to the job
ROLE PLAY :- Its just acting out a given role as in a stage play. In this method of
training the trainees are required to enact defined role on the basis of oral orwritten description of a particular situation
ASSESSMENT OF TRAINING NEEDS
Training activities must be related to the specific needs of the organization and
the individual employees. A Training Programme should be launched only after
the training needs are assessed clearly and specifically.
The effectiveness of a Training Programme can be judged only with the help of
training needs identified in advance. In order to identify the training needs, a gap
between the existing and required levels of knowledge, skills, performance and
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aptitudes should be specific. The problem areas that can be resolved through
training should also be identified.
Training needs can be identified through the following types of analysis:
Organizational Analysis Task or Role Analysis Job Analysis Man Analysis
Training programme, training methods and course content are to be planned on
the basis of training needs. Training needs are those aspects necessary to perform
the job in the organization in which employee lacks aptitude/attitude, knowledge
and skill.
The following methods are used to assess the Training Needs:
i. Organizational requirements/weaknessesii. Departmental requirements/weaknesses
iii. Job specification and Employee specificationiv. Identifying the specific problemsv. Anticipating the future problems
vi. Managements requestvii. Observationviii. Interviews
ix. Group Conferencesx. Questionnaire surveys
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xi. Testxii. Check listsxiii. Performance appraisal time
These are essential when technical are special information of complex nature is to
be imparted. The lectures are supplemented with discussion film, case studies
and role-playing.
DESIGNING A TRAINING PROGRAMME
In order to achieve the training objectives, an appropriate Training Policy is
necessary. A training policy represents the commitment of top management to
employee training. It consists of rules and procedures concerning training.
A Training Policy is required:
a. To indicate the companys intention to develop its employees.b. To guide the design and implementation of the Training Programmes.c. To identify the critical areas where training is to be given on priority basis.d. To provide appropriate opportunities to employees for their own
betterment.
EVALUATION OF THE TRAINING PROGRAMME
The effectiveness of an investment in training in needed to be appraised as so
much of money is invested in a Training Programme. Management needs to be
reassured about the effectiveness of a particular method, instruction, the relation
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between training cost, proved productivity, general efficiency and effectiveness of
a course.