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Introduction to the Croatian ICT Sector Prague, Czech October 22nd, 2004FISTERA Workshop Marijan Frkovic, M.Sc. Director of Informatic Sector in CCE Vice-president of Croatian IT SocietyInstitute of Computer Science Academy of Sciences of the Czech Republic
CROATIA ICT
MODERN ICT STARTED MID 1960
THERE WERE NO POLITICAL BARRIERS TO THE IMPORT MODERN
EQUIPMENT FROM THE WEST
CROATIA AND SLOVENIA WERE THE SIMILAR DEVELOPMENT until 1990
EARLY 1990 STAGNATION, WAR AGAINST CROATIA
LATE 2002 - 1581 ICT COMPANY
20.492 INFO EXPERTS IN ICT COMPANY
7.830 IT EXPERTS IN THE COMPANIES WHERE IT NOT CORE ACTIVITY
Republic of Croatia basic business indicators, 1999 2003
1999.
2000.
2001.
2002.
2003.
GDP (bn USD)
19,91
18,43
19,86
22,81
28,81
GDP per capita
4.371
4.153
4.476
5.141
6.493
Foreign investments (m USD)
1.467,2
1.089
1.561
1.124
1.356
Inflation (retail prices, %)
4,2
6,2
4,9
2,2
1,5
Unemployment (%)
19,1
21,1
22,0
22,3
19,1
Commodity exports (m USD)
4.302
4.432
4.666
4.904
6.164
Commodity imports (m USD)
7.799
7.887
9.147
10.722
14.199
Foreign debt (bn USD)
10.0
11.1
11.3
15.4
23.5
Foreign exchange reserves (m USD)
3.025
3.525
4.704
5.886,4
8.191
Average rate HRK/USD
7,11
8,28
8,34
7,9
6,7
Source: Croatian Chamber of Economy, 2003.
Potronja u IT sektoru
IT market in Europe , 2003
CountryIT marketIT/GDPIT market
(u mil.eura)(u %)per capita (Euro)
Total West Europe286.7403.1735
Total New Eu Countries11.5552.3111
Bulgaria3121.840
Czech2.6203.3254
Estonia2163.1150
Hungary1.9563.5193
Litva2571.773
Letonia2202.592
Poland3.9922.0104
Romenia7191.532
Slovakia7572.4141
Slovenia5072.1255
Croatia (m USD)5502.4125
Izvor: EITO, IDC* u $
V.L.-Poslovni svijet,31.03.2004.
Sheet2
Sheet3
DEVELOPMENT OF THE INFORMATION SOCIETY IN CROATIA
THE STABILISATION AND ASSOCIATION AGREEMENT CROATIA AND EU
IMPORTANCE AND NEED TO DEVELOP INFORMATION SOCIETIES
PREPARING THE SOCIETY FOR THE DIGITAL AGE
ATRACTIVE INVESTMENT
INTERCONECTING NETWORKS WITH SERVICES
INFORMATION SOCIETY CROATIAS ACTIVITIES
ENCOURAGEMENT OF ENTERPRENEURSHIP
LEGISLATIVE ADJUSTMENT
INTELECTUAL PROPERTY
STANDARDISATION
ADAPTATION BY IT ASSOCIATIONS
PROMOTION OF THE INFORMATION SOCIETY
MEASURES FOR INFORMATION SOCIETY PROGRES MONITORING
IT trite u Hrvatskoj, 1996. -2005. ($M)Croatian IT market, 1996 - 2005 (m USD)
IDC Confidential
TELECOMUNICATION INFRASTRUCTURE IN CROATIAFixed lines ( 01.01.2004. ), HT, demonopolisation 1.1.2005.
capacity2.331.774 subscribers 1.736.395
Mobile ( 01.01.2004. )
T - HT ( 098,099 ) 1.640.000 subscribers VIPNet ( 091) 1.510.000 subscribers Internet (ISP)
HT Hinet, Iskon, VipOnline, Net4U, EuroProNet, ZadarNet, Global Net, CEETEL, AT&T
CARNet
TELECOMUNICATIONS
Three companies dominate
CROATIAN TELECOM / still monopol - fixed telephony
VipNet mobile telephony services
Odailjai i veze ( Transimilars and telecomunications )
formerly part of Croatian RTV
CroatiaHousehold with PC and household with mobile phone (2002.-2003.)
kuanstva
0.290.37
0.690.81
2002
2003
INTERNET
443447.64
454533.831
473010.816
569091.138
602349.711
650390
934935
BROJ KORISNIKA INTERNETA U HRVATSKOJ / sijeanj 2001. - travanj 2003./
Sheet1
TREND KORITENJA INTERNETA U %procijenjeni N%NPopulacija 10 - 74 god
1.1.-30.4.2001.443448123,695,3971. kvartal 2001.I / 2001
1.5.-31.8.2001.45453412.32. kvartal 2001.II / 2001
1.9.-31.12.2001.47301112.83. kvartal 2001.III / 2001
1.1.-30.4.2002.56909115.41. kvartal 2002.I / 2002
1.5.-31.8.2002.60235016.369832. kvartal 2002.II / 2002
1.9.-31.12.2002.65039017.669963. kvartal 2002.III / 2002
1.1.-30.4.2003.93493525.3171751. kvartal 2003.I / 2003
20022003
RAUNALA29%37%
MOBILNI TELEFONI69%81%
20022003
PC29%37%
MOBILE TELEPHONE69%81%
Sheet2
Sheet3
GfK Online Monitor
Internet users in Croatia ( January 2001 April 2003 )
Diagram 5.3. shows the increase in the number of Internet users in Croatia
_1150008038.ppt
G f K G R O U P GfK Croatia
Media Research Department
30 October 2003
Internet korisnici u Hrvatskoj (sijeanj 2001 - travanj 2003)Internet users in Croatia (January 2001 - April 2003)
Internet Infrastructure in Croatia, 1999. 2003.
1999
2000
2001
2002
2003
A) Home users
102,600
268,750
347,000
395,000
420,000
B) Home only
users
61,560
142,437
173,500
242,000
295,000
C) Work users
48,000
88,900
140,000
220,000
285,000
D) Education
users
50,000
68,043
194,000
355,000
450,000
Total users
( B+C+D )
159,560
299,380
507,500
817,000
1,030,000
Total users
( A+C+D )
200,600
425,693
681,000
970,000
1,155,000
Source: IDC, 2004
Providers of Internet services in Croatia
Currently, there are eight commercial and one academic provider of Internet services (CARNET):
EuroproNET - www.europronet.hr
GlobalNet www.globalnet.hr
Croatian Academic and Research Network (CARNet) - www.carnet.hr
Croatian Telecom Htnet www.htnet.hr
Iskon www.iskon.hr
Net4u www.net4u.hr
VIPNet www.vipnet.hr
Vodatel - www.vodatel.hr
IT companies by number of employees, total revenue
and profit from 1994 2002
Year
No. of companies persons
No. of employed persons
Total revenue in 000 HRK
Profit
000 HRK
$ = 6.01 HRK
1994.
1.326
5.468
1,925.480
69.872
1995.
1.610
5.646
2,381.228
99.976
1996.
1.711
6.594
2,955.643
153.097
1997.
1.772
7.114
4,212.443
190.381
1998.
1.746
7.178
3,724.621
183.075
1999.
1.713
7.413
4,077.682
211.638
2000.
1.704
7.693
4,862.740
323.381
2001.
1.509
7.943
6,284.422
316.937
2002.
1.538
8.180
7,783.520
381.949
Source: Infotrend no.10/2003.
IT companies on the ranking list of the 400 largest in Croatia 2002
Ranking on the 400 largest list
Performance indicators by Privredni vjesnik
Profit share of
total rev.
Profit share of
balance sheet
2002.
2001.
%
Ranking on the 400 largest list
%
Ranking on the 400 largest list
M SAN GRUPA
74
97
4,2
97
12,0
42
RECRO
135
174
3,5
111
13,3
35
ELEKTROMAGIC
217
322
4,0
101
13,6
30
MEGATREND
254
237
4,9
90
22,0
14
IBM HRVATSKA
266
354
8,8
46
14,0
28
VE-MIL
271
352
1,8
183
10,6
52
HERMES PLUS
277
-
6,3
71
14,0
29
EUROTRADE
279
-
-
-
-
-
COMPUTECH
306
315
-
-
-
-
COMBIS
320
310
8,9
44
15,7
24
SENSO
356
-
3,2
119
6,5
99
INFOSISTEM
389
-
1,0
211
1,7
220
Source: Privredni vjesnik no. 3312/2003.
Leading IT companies in Croatia in 2002 software
manufacturers
Total revenue
(m HRK)
Growth
2002/2001 (%)
Total revenue per
employee (m HRK)
1. IN2
36,2
4
0,389
2. LOGOS
34,8
78
2,486
3. ORACLE
34,8
0
1,933
4. MICROSOFT
33,3
57
1,850
5. GISDATA
26,6
50
0,887
6. INFODOM
23,6
n/a
0,674
7. SV GROUP
17,8
242
2,967
8. PIS
16,1
13
0,519
9. AZELIJA
15,2
62
0,362
10. ENEL
13,7
22
0,240
11. MICROLAB
12,7
4
0,793
12. PICA SUSTAVI
11,9
177
2,380
13. POMAK
11,8
9
0,738
14. SOFTPRO TETRAL
11,8
-6
0,621
15. INFO PLUS
11,4
20
0,265
Source: Infotrend no. 10/2003.
Leading IT companies in Croatia in 2002 system integrators
Total revenue
(m HRK)
Growth
2002/2001 (%)
Total revenue per
employee (m HRK)
1. IBM HRVATSKA
177,9
49
1,617
2. HERMES PLUS
170,3
66
3,096
3. COMPUTECH
157,2
18
7,860
4. COMBIS
150,1
12
1,706
5. INFOSISTEM
126,0
65
1,135
6. OPTIMA GRUPA
112,0
45
2,947
7. ECS
86,3
11
1,798
8. CS COMPUTER SYSTEMS
73,8
16
2,109
9. STORM COMPUTERS
66,5
20
1,750
10. KODEKS
55,5
25
2,523
11. SPAN
55,0
27
1,122
12. B4B
54,6
57
0,975
13. COMPING LDA
53,4
-5
1,571
14. ARBOR
51,3
139
2,052
15. BDS
49,3
15
1,409
Source: Infotrend no. 10/2003.
Leading IT companies in Croatia in 2002 manufacturers
( PC assemblers )
Total revenue
(m HRK)
Growth
2002/2001 (%)
Total revenue per
employee (m HRK)
1. HG SPOT
130,9
47
3,273
2. KING RAUNALA
103,1
140
12,888
3. AUTRONIC COMPUTERS
38,3
-13
1,532
4. VENTEX
36,4
25
2,600
5. COMEL
25,4
7
1,058
6. NETCOM
23,0
-3
1,150
7. FENIKS KOMPJUTORI
22,0
98
2,000
8. MELCOMP
21,5
-7
1,194
9. PENTAGRAM ECOM
20,3
-14
1,450
10. FORMEL
18,9
-29
1,718
11. PROCESOR
18,2
33
2,600
12. MIT ELEKTRONIKA
14,8
36
1,644
13. ZIT
12,9
11
1,290
14. ZINAM
8,3
5
0,922
15. ZAGRIA
7,2
9
1,800
Source: Infotrend 10/2003.
Leading telecommunications companies in Croatia in 2002
Company name
Total revenue
(m HRK)
Growth
2002/2001
(%)
Total revenue per employee
(m HRK)
T - HT d.d.
7931,3
9,81%
0,736
VIPnet d.o.o.
2310,4
23,52%
2,329
Odailjai i veze d.o.o.
134,7
100,00%
0,354
PRINTEC CROATIA d.o.o.
22,1
24,25%
1,697
CROATEL
12,4
-12,91%
1,242
MARKOT.TEL. d.o.o.
10,8
21,67%
0,468
TRANSINTERCOM d.o.o.
9,6
-43,95%
0,686
AT&T HRVATSKA, d.o.o
9,3
-21,01%
4,639
CABALLUS-NET d.o.o.
7,2
100,00%
1,205
VIA TEL d.o.o.
2,9
9,97%
0,974
VODATEL d.o.o.
2,9
89,70%
0,416
CEETEL D.O.O.
2,7
83,12%
0,679
STUDIO FENICE d.o.o.
2,4
100,00%
1,204
ADRIATIC KABEL d.o.o.
2,2
82,85%
0,159
KABELSKO DISTRIBUTIVNI SUSTAV
2,2
14,82%
0,223
Croatian Government accepted 2001-11-22 Strategy of the development of ICT in CroatiaSignificant progress is only possible through the co-ordinated effort of the business community, public sector, Croatian Chamber of Economy, science, the Croatian National Bank and others, with the support of the Croatian Government,
The development of an information society in CroatiaTHE DEVELOPMENT OF AN INFORMATION SOCIETY IN CROATIA
THE GOVERNMENT
e-CROATIA 2007 Office e-CROATIA 2007
EXPERT GROUPS(Legal and tech frameworks)Expert BodiesGovernment AgencyPolitical Body
Legislative adjustments
Electronic Signature Act (NN 10/02) and accompanying rules
Rules for the Record Keeping of Providers of electronic Signature Certification Services (NN 54/02)
Rules for the Register of Providers of Electronic Signature Certification Services that Issue Qualified Certificates (NN 54/02)
Rules for the Measures and Procedures for the Use and Protection of Electronic Signatures and Advanced Electronic Signatures, of Devices for the Production of Electronic Signatures, Advanced Electronic Signatures, and of Systems for the Certification and Compulsory Insurance of Issuers of Qualified Certificates (NN 54/02)
Technical Rules and Requirements for the Interconnection of Electronic Signature Certification Systems (NN 89/02)
Legislative adjustments
Consumer Protection Act (NN 96/2003)
Telecommunications Act ( NN 122/2003)
Electronic Commerce Act (NN 173/2003)
Personal Information Protection Act (NN 103/2003)
Copyright and Related Rights Act ( NN 167/2003)
Legislative adjustments
The following laws or groups of laws need to be formulated or adjusted:
Intellectual Property Protection Act
Electronic Documents Act
Freedom of Information Act
Public Information Act (NN 83/96)
Tariff, customs and tax laws
E commerce in Croatia ($), 2000 2003
2000
2001
2002
2003
Business to Consumer ($)
224,000
480,000
1,320,000
12,700,000
Growth (%)
---
114.3%
175.0 %
862.1%
Business to Business End-use ($)*
25,000
60,000
380,000
4,500,000
Growth (%)
---
140.0%
533.3%
1084.2%
Business to Business Process ($)**
8,075,000
12,000,000
15,000,000
40,000,000
Growth (%)
---
48.6%
25.0%
166.7%
TOTAL
e-Commerce ($)
8,324,000
12,540,000
16,700,000
57,200,000
Growth (%)
---
50.6%
33.2%
242.5%
* B2B End-use refers to purchase of products and servrices that their final use in the
company
** B2B Process include products and service that enter into companys supply-chain
Source: IDC,2004.
European commision: All citizen need to know use Internet
Croatian IT Society - umbrella organization of IT professionalsCITSBusinesses, Public Sector, Schools, UniversitiesNew Groups
CITS and international co-operation
CITS is a member of the following international organisations IT STAR- www.ifip.or.at/it-star
CEPIS- www.cepis.org CEPIS Programs ECDL- www.ecdl.com EUCIP - www.eucip.com (soon) IFIP - www.ifip.or.at