Introduction to Session 2

Session two – Saturday 9am-1pm□ Hand in “Questionnaire 3 (Self Evaluation)”□ Chocolate Factory second game (3.5 hours)□ Fill in “Questionnaire 4 (General Feedback)”□ Sign paperwork to release compensation payment !

Task List

A few checks:

•Do you remember your Identification Number?•Did you have the Instructions document with you?•Did you hand in ‘Questionnaire 3 (Self Evaluation)’?

If things are not clear:

•Consult the Instruction document•Ask a facilitator

Why the Chocolate factory again?

• We needed to be sure you understood the interface; questions?

• We needed to be sure you understood the purpose; questions?

• We needed to be sure you roughly understood the task

Your task– Make money– Run the factory accordingly:– Order materials, choose productions, check sales, keep staff happy,

choose marketing strategies (if you wish so), determine prices, ensure deliveries, ect..

• We need you to play a long session, this will reveal your ‘player’ behaviour

This is the ‘real’ session

Complexity needs time to be appreciated What did you learn yesterday?

Make the most of it

Complexity – a reminder

An example• Stocks and flows: your income, expenses and bank account• Feedbacks: interest changed by the bank• Delays: time it takes to accumulate money/interest• The whole: the global economy (emergence, self-organisation,

uncertainty)

– We may understand the elements, but we may not understand the whole, So do your best

– Complexity is everywhere around us

The challenge

•You have roughly 3.5 hours for this session

Remember•You will NOT have all information needed and this may create frustration•This is an deliberate component of the exercise; you need to handle it •Ideally, we would like you to play roughly 10+ iterations in this session. •Manage your time accordingly

Behaviour:•You may get tired: take some breaks (morning tea available) – avoid playing by routine •You may get bored: still, it is a learning opportunity – analogy to real life tasks

A few warnings…

• Manage your goals• Collect as much information as you can handle• You will not have all information you need• You will necessarily build a conceptual model (a guess) of how the

Chocolate Factory works• Always check whether your current guess is reasonable (question your

assumptions)• If not, you need to adjust your guess and your goals

– be adaptive

- Once again, this is what we do in real life -

A suggested strategy

Technical reminders

• Ask the facilitators – this is our role• Take a break anytime – morning tea in the coffee

room• Please do not communicate between each other

concerning the task!• Use the Task List

Questions?

Common Behaviours

• Cultivates practice of self-reflection• Challenges own behaviour and beliefs• Entertains alternatives• Investigates and learns from failures• Doesn’t assume current trends continue• Considers long-term effects. • Adapts and evolves strategies• Judges how much planning is enough• Recognises and tolerates ambiguity• Tries to identify causal factors • Goal-interdependencies are considered

• No self-reflection • No adaptation• Repair-Service – Behaviour• Goals are considered as independent• Doesn’t look for effects contrary to

expectations• External attribution of failures• Concentrate on data collection without

analysis• Looks for ‘single causes’• Future is linear projection of present• Ignores long-term effects• High need for certainty• Choice of behaviours largely

unconscious or automated• Unwilling to consider alternatives

‘Good players’ ‘Bad players’

• Self-reflection

• Challenges own assumptions

• Looks for causes

• Decide superficially & don’t change

• ‘a la George W Bush’