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CRMLS For Technical Support or Assistance 800-925-1525 Support Hours: M-F: 8:30AM 9:00PM Sat-Sun: 10:00AM 3:00PM www.imrmls.com/support Introduction to Discover: Searching, Reports & Auto Prospecting

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Page 1: Introduction to DiscoverPress cancel to stay on the current page. To avoid clicking on the back arrow in your toolbar, press the F11 on your keyboard to to hide the toolbar. Press

CRMLS For Technical Support or Assistance

800-925-1525

Support Hours:

M-F: 8:30AM – 9:00PM

Sat-Sun: 10:00AM – 3:00PM

www.imrmls.com/support

Introduction to Discover:

Searching, Reports &

Auto Prospecting

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Table of Contents

1 GETTING STARTED .............................................................................................................................................. 3

1.1 Dashboard Widgets & Navigation Tabs .......................................................................................................... 4

1.2 Widgets ........................................................................................................................................................... 7

2 Searching .............................................................................................................................................................. 11

2.1 Adding Fields to a Search ............................................................................................................................. 12

2.2 Searching Using the Map .............................................................................................................................. 13

2.3 Subject Property Search ............................................................................................................................... 15

2.4 Saved Searches ............................................................................................................................................ 16

2.5 Search Templates ......................................................................................................................................... 17

3 Search Results ...................................................................................................................................................... 18

3.1 Adding & Removing Columns to the List View .............................................................................................. 18

3.2 Sorting Search Results ................................................................................................................................. 19

3.3 Changing Listing Display View ...................................................................................................................... 19

3.4 How to View and Print Reports ..................................................................................................................... 21

3.5 Saving Photos From the MLS to Your Computer .......................................................................................... 22

3.6 Quick Stats .................................................................................................................................................... 23

3.7 Exporting Data into a Spreadsheet ............................................................................................................... 23

4 Tour Report ........................................................................................................................................................... 25

5 Clients, Auto-Prospecting, E-mailing and Folders ................................................................................................ 27

5.1 Adding a Client .............................................................................................................................................. 27

5.2 Creating an Auto-Prospect Email .................................................................................................................. 28

5.3 Client Portal Overview ................................................................................................................................... 30

5.4 Managing Auto Prospect Emails ................................................................................................................... 30

5.5 Export Contact List ........................................................................................................................................ 31

5.6 Agent Notes about Clients ............................................................................................................................ 32

5.7 New Matched Listing Widget ......................................................................................................................... 32

5.8 Client Folders ................................................................................................................................................ 33

5.9 How to Email Listings .................................................................................................................................... 34

6 Ranking Reports, Agent & Office Rosters ............................................................................................................. 35

7 Agent & Office Rosters .......................................................................................................................................... 36

8 1004 MC Solution .................................................................................................................................................. 37

8.1 FAQs – Frequently Asked Questions ............................................................................................................ 38

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1 GETTING STARTED 1. To access Discover go to one of the following depending on

your board affiliation:

http://cv.calredd.com http://lc.calredd.com http://cop.calredd.com

Let the system load the application. It may take anywhere from a few seconds to a few minutes to load depending on your Internet connection. After the initial login the pages will be cached and each subsequent login will be much quicker.

2. After the system has loaded, the first screen you‟ll see includes the Update Information box. This section contains pertinent information regarding the Discover system, such as any changes or enhancements added to the system, or any issues currently affecting the system.

3. To access the MLS, click on Continue to Login.

4. Login to Discover by entering the same Username and Password that you have been using to access your former MLS system. Please be aware that Passwords ARE case sensitive. After entering your Username and Password, click on Login.

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1.1 Dashboard Widgets & Navigation Tabs

The Discover navigational dashboard consists of Tabs at the top of the screen and Widgets within the dashboard

1.1.1 Tabs

The Tabs at the top of the dashboard are for conducting specific functions within the MLS – searching, entering and revising listings, managing clients and folders. These tabs are your source for navigating through the system.

Tip: Do not use the back arrow in your toolbar. If you do, you will see the following message – Are you sure you want to navigate away from this page? Press cancel to stay on the current page. To avoid clicking on the back arrow in your toolbar, press the F11 on your keyboard to to hide the toolbar. Press F11 again to redisplay the toolbar.

1.1.1.1 Edit Profile & Setting Preferences

In the upper right corner of the Discover screen, “your name” appears with a down arrow next to it. Clicking on the arrow displays a drop-down menu with the options: Log Off, Edit My MLS Profile and Preferences

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1.1.1.2 Edit My MLS Profile

You have the ability to edit your contact information by clicking on Edit Profile from the drop-down menu.

The contact information in your Profile appears in the e-mails sent to your clients either manually or through auto-prospecting. Your contact information and personal portrait appears at the bottom of Client reports that you generate.

1. The Edit Profile dialog box will display, and is populated with your contact information on file. You can add or revise your contact information by typing it into the appropriate fields and then clicking on Save.

2. You can also add your personal portrait by clicking on the Upload button underneath the silhouette to retrieve a photo saved on your computer. After you‟ve uploaded your portrait click Save and the photo will appear in the Edit Profile dialog box.

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1.1.1.3 Preferences

You have the ability to set your Preferences by clicking on Preferences from the drop-down menu.

1. The Preferences dialog box will display, and you can set the number of default “Days Back” for the Quick Hotsheet widget; enter default Zip Code(s) to narrow your Quick Hotsheet search results; enter a default Zip Code for a center point of default for the Map on the Search Criteria screen; select the Lot Size Type to default to either Acres or SqFt; personalize your Email Signature for all outgoing e-mails.

2. After setting your Preferences, be sure to click on Save.

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1.2 Widgets

The Discover navigational dashboard consists of Tabs at the top of the screen and Widgets within the dashboard.

Widgets can be moved around the Dashboard and arranged in the order you wish. To move a Widget, simply place your cursor over the dark bar at the top of each Widget, click and hold down the left button on your mouse to “grab it” moving the Widget to the desired position, and then release the mouse button to “drop it” into place. Currently, after logging out and then logging back in, the widgets will return to their default placement. In the near future there are plans to allow you to save the positioning of the widgets.

1.2.1 Newly Matched Listings Widget:

For those that use Auto Prospecting, the Newly Matched Listings widget will show your clients name and the number of listings that have met their search criteria.

Clicking on the arrow next to the client‟s name will show the name of the Saved Search that has been assigned to the client. Clicking on Run, will take you into Auto Prospecting

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1.2.2 Saved Searches Widget

The Saved Searches widget displays all Saved Searches (in alphabetical order) that you have created. Clicking on the down arrow next to Standard, will show a drop down menu allowing you to select the saved searches you wish to view - Standard, Hotsheet, Auto Prospecting and All. You can quickly locate a Saved Search by typing in a few characters in the Search field.

Clicking on Run will launch the search. Clicking on Delete will delete the search.

1.2.3 Quick Search Widget

Quick Search allows you to quickly locate listings from the homepage. It defaults to Cross-Type, but you can click on the down arrow to display the Property Type menu. Use the scroll bar on the right to scroll down and display the additional fields available for searching.

Note: There are a limited number of fields available in the Quick Search widget. If you plan to search for listings in more detail, please click on the Search tab to launch the standard search, which allows for more detailed searching and the ability to add fields to your search.

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1.2.4 Quick Hotsheet Widget

Here you can quickly view New listings, or listings with the “change type” noted in the widget, such as Back on Market, Price Increase, etc.

Quick Hotsheet defaults to Cross-Type, but you can change the property type you wish to view by clicking on the down arrow next to Cross-Type to display the property type menu. You can also change the default of 7 Days Back by clicking on the down arrow, and then selecting from 0, 1, 3, 7, 14 or 30 Days Back.

Clicking on View All in the lower left corner of the widget will display all Change Types.

Note: The Quick Hotsheet will display listings in the entire database. If you plan to search for listings in more detail, such as by city or county, please click on the Search tab and select Hotsheet as your search, which allows for more detailed searching and the ability to add fields to your search.

1.2.5 Message Widget:

Here you can view messages from your local Association and from Discover. The default is set at last 7 days, but you can click on the down arrow to select the last 24 hours, 7 days, 14 days, or 30 days.

Click on the arrow next to the date to display the entire message.

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1.2.6 Search History Widget

The Search History widget automatically saves your last 15 searches. Each new search that you conduct will appear at the top of the list. To display the search criteria, click on the arrow on the left. To run the search, click on Run.

Note: Searches that haven’t been run in 30 days will automatically be deleted from the Search History widget.

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2 Searching 1. To begin a search click on the Search tab on the Dashboard to launch the New Search screen.

2. Select the appropriate Property Type, such as Residential, to begin your search. You can also search or run a Hotsheet for all Property Types by selecting Cross-Type.

Note: When searching Cross-Type and entering data into the following fields Bedrooms, Full Baths, Partial Baths, Square Feet, and Year Built, Land listings will be excluded from your search results.

3. Enter your search criteria such as Property Subtype, Status, Price range, City, Bedrooms, and Baths.

As you enter search criteria, the number of listings matching the criteria will appear in the lower left corner. The maximum number of listings for search results is 1000. To narrow down the search results, enter additional criteria.

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2.1 Adding Fields to a Search

You can add additional fields to your search page by clicking on the Add Fields button.

1. Select the field you wish to add from the Available Fields menu and then click on the right Arrow to add it to the Selected Fields menu.

Note: When adding fields to a Cross Type search, only those fields that are common between all property types will be available to add to the search.

2. After selecting additional fields and adding them to the Selected Fields menu, you have the option to rearrange the fields in the order in which you wish them to appear on the search screen. Highlight the field you wish to move and then click on the Up Arrow to move the field up in the order or click on the Down Arrow to move the field down in the order. As an example the Pool field has been moved up to appear under the Price fields. When you‟ve completed moving fields click on Save and you will then be returned to the Search Listings screen.

Note: All fields displayed in the Selected Fields menu can be arranged in the order you wish by following the above process. Additional Fields that have been added, but not arranged in a specific order, will appear at the bottom of the Search Listings screen. To view these fields, use the scroll bar on the right to navigate to the bottom of the Search Listings screen.

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3. When you return to the Search Listings screen, you will now see that Pool appears under the Price fields.

2.2 Searching Using the Map

You can search for property in a specific area by using the map.

1. From the Search screen, click on New Search, and then click on the Open Map tab on the right.

2. The tools allow you to define the search area on the map, and then enter your search criteria to narrow down the search results.

Use the tools at the top of the map to draw the area you wish to search. You can use the tools to draw a Box. Click on Draw Box to place the cursor on a location on the map as your starting point, hold down the left mouse button, drag the mouse to the desired size, then release the mouse button.

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3. Use the polygon tool to draw a custom shape. To draw a custom shape, click on Draw Polygon, place the cursor on a location on the map as your starting point, click on the left mouse button and release and you will now see a green dot. Move the cursor to another point on the map, click on the left mouse button and you will see a line from the green dot to this next point. Continue moving the cursor and clicking the mouse button until you‟ve achieved the desired shape. To close the shape, click on the green dot and the shape will become highlighted in orange. This area is now the area that will be searched.

4. To use the radius tool to draw a circle, click on the Draw Radius button and then place the arrow over the point you wish to draw a radius around. Click on the left mouse button and drag the arrow to include the area you wish to see in the radius. As you drag the arrow, the mileage will appear within the radius. Release the mouse button when the desired sized radius is achieved.

5. You can draw multiple boxes, polygons or radiuses on the map, or a combination of all three. If you wish to start over, click on the Clear Drawing(s) button to clear the map.

Listing Pins will show within the selected area if there are less than 250 properties meeting the search criteria. Hover your cursor over the Pin to display the property address. Click on View Results to display the search results in the List View.

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2.3 Subject Property Search 1. To search for a subject property on the map, click on the Add Pin button and then enter the property address in

the box and then click on Add.

2. After clicking on Add, the subject property will be identified by a black pin.

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2.4 Saved Searches

You can save searches that you frequently run so that you do not have to re-enter the search criteria each time you wish to run a search. In addition, Save Searches can be used to create Auto-Propsects.

1. Simply select a property type and enter the search criteria, click on Save Search, type in a Search Name and then click on Save Search.

2. To run a saved search, click on the Load Search button, select the search from the Load Search screen and then click on View Results.

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2.5 Search Templates

1. You can also create Search Templates. Search Templates are similar to Saved Searches except that you add or delete fields that you frequently search and then save it as a template.

Saved Templates differ from Saved Searches in that the fields in a Template are blank, while the fields in a Saved Search contain the search criteria. After creating a Saved Template, you can enter search criteria and save it as a Saved Search.

2. After adding or deleting desired fields, click on Save as Template. Type in a name in the Template Name field and then click on Save Template. You can opt to make a Saved Template your default search screen (for specific property types) by checking the box Set as Default. The next time you click on Search, and select the Property Type you created the template for, it will automatically load that template as your default search.

3. To access a template, click on the Search Template button and select the appropriate User Template from the menu. Enter the search criteria and click on View Results.

Note: On the Search Template menu, a Del link appears to the right of the template name, making it possible to delete a search template, if desired.

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3 Search Results After you enter your search criteria data click on View Results

From the search results, you can check the listings you wish to view and then click on the Show Checked Only button.

3.1 Adding & Removing Columns to the List View

To add columns of data you want included in the view, click on Select Columns. The Choose Columns menu will appear and you can add columns by searching from the Available Columns menu, highlighting the column you wish to add, and then clicking on the right pointing arrow of the Selected Columns menu. The column selected will then appear in the Selected Columns menu.

To remove columns from the view, highlight the column in the Selected Columns menu you wish to remove, and then clicking on the left pointing arrow of the Available Columns menu. The column selected will then appear in Available Columns menu and will no longer appear in the view. When finished click on Save & Close.

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3.2 Sorting Search Results

You can sort data in the columns by clicking on the arrow next to the column heading to sort in ascending or descending order.

1. Clicking on the Sort button will display the Sort by: menu which allows you to select three different sort options

2. Each column also has an auto-sort function. Click on the column header to display ascend and descend arrows. You have the ability to resize the width of the columns, and to move the columns into the order you desire by dragging and dropping the column into the desired location. The system will automatically remember the changes you‟ve made to the List view – columns added or removed, the order in which the columns appear, and the width they have been resized. Note: these settings are saved per search type (Standard, Hotsheet, and Quick Search) and per property type (Cross-Type behaves like a separate property type).

3.3 Changing Listing Display View

1. The search results defaults to the List view. Double clicking on the listing number will display the Listing Info screen with the property photo.

2. To change the listing view, click on the View tab and slide the arrow down to the preferred view.

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3.3.1 Thumbnail View

Double click on a listing to view the listing details in the right column

3.3.2 Map View

Listing Pins will show within the selected area if there are less than 250 properties meeting the search criteria. Hover your cursor over the Pin to display the property address. Double click on a Pin to view the listing, or click on View Results to display the search results in another view.

3.3.3 Detail View

Click on a thumbnail listing on the left to view the listing in detail. To view additional photos, click on the thumbnail photos, under the primary photo, or the arrows to advance to the next photo. If the listing features a virtual tour, you can view it by clicking on the Virtual Tour tab above the primary photo. To view the property‟s history on the MLS, click on the Property History tab. The history can be printed by clicking on the Print button on the upper right of the Property History screen. If the listing includes associated documents, such as a pest report, flood plain map, etc., an additional tab, entitled Documents, will appear. Clicking on the Documents will display the associated documents

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3.4 How to View and Print Reports

1. Current List View print option is available on all search results and list/grid views for those who wish to print out a simple list of properties. First select the properties to be included by checking the box in front of the Listing Number, check the very top box to include all listings. Next, click on the arrow on the Print button in the toolbar to display the drop-down menu. Select the Current List View option and a print-ready version of the current List View is sent to the printer of your choice. Statistics, based on the properties selected, will appear at the top of the report

Tip: By customizing the set of columns in your List View, you can generate dynamic one-line reports! When printing, you may opt to change the printing preferences to Landscape to accommodate the horizontal format.

2. To view and print reports, from the search results screen check the boxes in front of the listings you wish to print reports for. Next, click on the arrow on the Print button in the toolbar to display the drop-down menu, and then click on Reports to launch the Reports screen.

3. The Report screen defaults to Agent reports and you will need to use the scroll bar on the right to scroll down the menu to display all of the reports available. If you wish to generate a client report, click on Client to display the reports available. You also have a choice in the format in which the report will be created – PDF, Word or CSV (spreadsheet format). It defaults to PDF, which is the most used format option (some reports may not be available in all output formats). Click on the report name you wish to generate

In addition to the Appraiser Statistics, a 1004MC report is also available.

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4. Reports will appear in a new window, or in a new tab. If you selected more than one property for a report, you can advance to the next report by clicking on the forward arrow, or click on the down arrow of the Page menu to select the next property report.

3.5 Saving Photos From the MLS to Your Computer

In some instances you may need to copy and save a property photo (to your computer) that appears on the MLS for use in a CMA, BPO report, appraiser reports, etc.

1. To save a photo to your computer, place your cursor on the photo and click on the right mouse button. 2. A pop-up window will display; click on Save Picture As… or Save All…, if you wish to save all of the property

photos. 3. You will then see the message: Are you sure you want to save this picture?

4. Click on Yes, and then select a location (desktop or folder) on your computer in which you wish to save the photo, and then click Save.

Note: You may need to manually add „.zip‟ at the end of the file name, depending on your computer‟s operating system

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3.6 Quick Stats

Quick Stats are available on all search results and list/grid views. To view the Stats, first select the properties from your search results that you wish to include the statistical calculations, and then click on the Stats button. A set of quick stats will display, showing high, low, average, median, and total figures for Original Price, Listing Price, Sold Price, CDOM, Apx Sq Ft, and Apx Lot Size. You will also find a button to Print, which immediately produces a report with the stats viewed on-screen, followed by the supporting listing information in the Current List View.

3.7 Exporting Data into a Spreadsheet

An Export feature is available on all search results screens so you can easily export the contents of the grid you see on the screen into a .csv file which will open into a spreadsheet.

1. Run a search and then check off the listings you want to include (or use the “check all” feature by checking the box on the top left of the column headers).

2. Next, click on the Export button.

Note: If you wish to include additional columns of information in the spreadsheet, see page 18 for instructions on how to add or remove columns from your search results. This must be done prior to Clicking on the Export button.

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3. After clicking on the Export button a dialog box will open. You will immediately be prompted to select a file location (such as your desktop or to a folder on your hard drive) and you can rename the file. After clicking the Save button, you will find the file in the selected location on your computer.

You can open the file with a spreadsheet program, such as Microsoft Excel.

The listings you selected will then appear in the spreadsheet. Only the columns of data showing on the search results will appear in the spreadsheet. If you wish to have additional columns appear on the spreadsheet, see the instructions on how to add or remove columns from your search results. This must be done prior to clicking on the Export button.

Tip: Once data has been exported into a spreadsheet, you can move the columns of data around on the spreadsheet placing them in the order you wish.

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4 Tour Report 1. To print a Tour Report, you must first search for the properties on tour. Open up a search screen and then add

the field Tour/Caravan Date to the Search screen. You may also want to add the field County if your MLS database includes multiple counties and the field Association if you wish to only search for properties on tour specific to your local association.

The ability to search for a Tour/Caravan Date may not be available in all regions using Discover

2. Once you‟ve added the field, Tour/Caravan Date, then you can enter in a date range to search for a Tour/Caravan during that time frame. After entering the dates, click on View Results.

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3. From the search results screen, check the uppermost box in order to select all listings. Next, click on the Print button to display the Reports menu. Use the scroll bar on the right to scroll down the menu, and then select Tour

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5 Clients, Auto-Prospecting, E-mailing and Folders

5.1 Adding a Client

The Clients tab helps you to manage your clients, set up auto-prospecting and save their search results for future reference.

1. To enter a client click on the Clients tab.

2. Next, click Add New Client and select Buyer, Seller or Other from the drop-down menu. Enter as much information as you like, the Client Type, First Name and Last Name are the only fields required in order to save the information as a Client. If you will be emailing your client listings or setting up an Auto-Prospect email for your client, you must enter your client‟s email address. After the appropriate fields are completed, click Save in the lower right corner.

3. Your client‟s name will now appear on the Client screen.

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5.2 Creating an Auto-Prospect Email

1. To set up auto-prospecting for your client, first click the Search tab, then select the appropriate Property Type, such as Residential, to begin your search.

2. Enter your client‟s search criteria, then click Save Search and give the saved search a name that will help identify it as your client‟s search.

Note: You must create a Saved Search (NOT a Saved Template) with your client’s criteria in order to assign the search for Auto Prospecting.

3. Click Save Search in the lower right corner.

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4. After saving your client‟s search, go back to the dashboard and click on the Clients tab to display your client list. Double click on your clients name to display the Client Details screen.

5. Click the Auto Prospecting button, then click the New button (magnifying glass icon) in the upper left corner. From the Saved Search drop down menu, select the Saved Search you just created. You have the option to email the search results to your Client and Client’s Spouse/ Partner.

6. The field labeled Include Link To allows you to set how your clients will receive the listing data. By default, the Client Portal will allow your client to view newly matched listings in an interactive Adobe Flash web page. However, if you choose the Client Report or Agent Report options, you can select to send them any of the available 'Print' report formats. After making your selections, click Save.

Note: The Client and Agent reports are HTML-based, they may be more suitable for viewing on a slow internet connection and internet-capable mobile devices.

After clicking Save, the listings that match your client‟s search criteria will appear. Auto Prospecting e-mails are sent out at Noon and at 7 PM. After this initial e-mail has been sent, your client will not receive another e-mail until new listings are available or until existing listings that have had a revision fall within your client‟s criteria, such as a price reduction or change in status.

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5.3 Client Portal Overview

The Client Portal is a powerful interface that allows your clients to view listings they receive in their Auto Prospecting emails. The Client Portal comes with integrated tools to help your clients rate, research, comment, and even share their excitement over potential properties on Facebook and Twitter. Each action your client performs is logged so you can view client activity. Your clients can also use the email icons at the top of the Client Portal to send you emails directly.

5.4 Managing Auto Prospect Emails

In the Auto Prospecting Folder, you can add a new Auto Prospecting Notifications and Modify or Delete existing Auto Prospect Emails.

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You also have the option to remove listings from the search results by checking the box next to the listing and then clicking on the Hide icon (thumbs down); run reports by clicking the Print button and then selecting a report from the menu; delete listings by clicking the Delete button (garbage can icon); export the listings into a spreadsheet by clicking on the Export button; change the View from List to Thumbnails, Map or Detail; (sort the listings by clicking on the Sort button.

To save listings to a folder, check the box next to the listings to be saved and then click on the Save icon and the Save Listings screen will appear. Select Client Folders and then click on the arrow of the Client field to display the drop-down menu and to select the client. Under Select Folders, click on Existing and then click on the down arrow to display the drop-down menu and to select the client folder, or click on New and then type in the client name to create a new folder. After clicking on Save the following message will appear

5.5 Export Contact List

You can create a .csv (Comma-Separated Values) file with your clients' contact information by clicking on the Export button at the top-right of the client folder. You will be prompted to select a location on your computer where the file can be saved. You can easily use this .csv file to import the information into another application.

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5.6 Agent Notes about Clients

You can add comments about a recent search or your client by clicking on the Notes tab in the Client Folder. Type your notes into the Add Note field, then click Save to add them to the Notes Archive. You can revise your notes by clicking Edit, or remove your notes by clicking Delete, which appears to the left of your notes, then click Save.

5.7 New Matched Listing Widget

The Newly Matched Listings widget links directly to your client‟s Auto Prospecting. Click Run to access your client‟s listings.

You will then be directed back to the client‟s Auto Prospecting page. Click on the Auto Prospecting Name (the name of the Saved Search assigned to the client) to display the matched listings below.

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5.8 Client Folders 1. If you saved specific listings for your client, you can retrieve them by clicking on the Folders tab. Then click on

the arrow to select your client‟s name from the folder list

2. Click on the arrow to display the drop-down menu and to select your client‟s name from the folder list. The saved listings will appear on the screen.

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5.9 How to Email Listings

You can e-mail listings from any search results screen by clicking on the Email button. When the Email Listings screen appears you can enter in the email address manually. If you have entered your clients into the Client module, their names and e-mail addresses will appear on the list to the right. Double click on a name on the list, or highlight a name on the list, and then click on Add. You can also use the Shift or Ctrl keys on your keyboard to highlight multiple entries from your client list and select emails to either TO or BCC fields. After completing the desired fields, click Send Email.

Listings can be sent to multiple e-mail addresses. If entering the addresses manually please use a coma to separate each address, example: [email protected], [email protected].

Note: If you have entered an e-mail address incorrectly, i.e. no @ sign or an incorrect file extension such as .not instead of .net, the Send Email button will be dark and won’t allow the e-mail to be sent until the e-mail addresses is corrected.

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6 Ranking Reports, Agent & Office Rosters

Please Note: Only Managing Brokers, Office Managers and Admins have access to the Ranking Reports.

Ranking Reports, Agent and Office Rosters, and a NAR Report are available by clicking on the Report tab at the top of the screen.

After the Report screen opens, select the type of report you wish to run to display the fields to enter in data necessary to produce the report.

In this example a Company Ranking report has been selected. Enter in the data and then click on Run Report.

The report will open in a separate window, or as a new tab. You can print the report by clicking on the Printer icon or save the report by clicking on the Disk icon.

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7 Agent & Office Rosters Agent and Office Rosters are also available to view or print through the Report function. In this example an Office Roster was selected. You can generate a roster of all offices by leaving the Company and Office fields blank. Or, to view a roster for a specific company or office, enter the name in the Company or Office Field and then click on Run Report.

The roster will open in a separate window. You can print the roster by clicking on the Printer icon or save the report by clicking on the Disk icon.

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8 1004 MC Solution This program is designed to provide an automated, integrated method for obtaining the information needed to complete the 1004 MC addendum to a standard residential real estate appraisal. The 1004 MC Solution is a Microsoft Excel TEMPLATE. It is based on the Excel SPREADSHEET template.

A Note on Macro Security:

The Solution uses some of Excel‟s advanced features in order to protect the integrity of the data. Therefore, macros MUST be enabled. Depending on your computer‟s security settings, you may see a warning about macro security each time you use the 1004 MC Solution.

Are you using Excel 2007?

With Excel 2007, Microsoft introduced a new file structure for Excel spreadsheets. The default file extension of .xlsx. It is designed to be a “code-free” workbook. They created a separate file extension, .xlsm for “macro-enabled” workbooks.

Therefore, if you are using Excel 2007, the spreadsheets you create that are based off of the template will need to be “macro-enabled”. This means you will need to change the file type to the following: For Excel 2007users, you may choose either the “macro-enabled” .xlsm type, OR the 1997-2003 Excel Workbook .xls type. Either choice will work equally as well.

Setting Up Your Template and using the program

1. Download the 1004MC template from the Print Report button from your listing results page. (Please refer to section 3.4 How to View and Print reports)

2. Open the file and when the program comes up, you should see the first tab of the workbook, which is called “the Dashboard”.

3. In the first box, labeled “Appraiser Info”, feel free to enter your information in each of the fields. When you select each field, the program displays a data entry message to help guide you further.

4. After you have entered all your info in the Appraiser Info section, click on the Date of Value field in the “Property Info” box so that your cursor will start there whenever you generate a new 1004 MC spreadsheet

5. Click the “Work with Data” link in the light blue navigation bar. This will take you to the Data tab.

6. From the Data tab, click the button labeled “Get New Data” You will see a dialogue pop up that will instruct you to select the Appraiser Stats Report. (The Appraiser Stats Report is the list of listings that you have exported from Discover. Please review section 3.7 Exporting data into a spreadsheet).

7. Find your Appraiser Stats Report file and either double click it, or click once to select the file, then again on the “Open” command in the dialogue box. Your data has been imported.

8. Review the data carefully. Keep in mind that data from any MLS is only as good as the users who enter it. Lot sizes, Years Built and other figures may be missing or may have a value that seems out of range. If a data element seems out of range, it‟s up to you to research it and make the appropriate changes. You may edit the data right on the sheet in the Data tab.

9. When you finish examining and/or editing your data, click the Dashboard link in the blue navigation area near the top of the sheet. The results of the Inventory

10. Analysis is displayed on the Dashboard and if you click the link to go to the 1004MC Form, you will see that everything on the mock form has been filled out for you.

11. Make sure to save your new file. You may also use the “Copy Results to Clipboard” button if you would like to paste your Inventory Analysis into your Appraisal Reporting Software. If you would like a printer friendly version of your work product, simply click the “Generate Work Product Report” button.

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8.1 FAQs – Frequently Asked Questions

Q. What do these results really mean? And how are they calculated?

A. The 1004 MC is designed to give a high level view about what is generally going on in the market surrounding a subject property. The program looks at each of the properties from two points of view; first, as Listings, and then again as Sales. In order to come up with the analysis, the 1004 MC breaks the past year up into three UNEQUAL periods. The first period is the oldest 6 months. The second period is the 3 months following the first period. Finally, the third period is the most recent 3 months. In each time frame and from each point of view, the program looks at each and every property to see if it “counts”. Generally, in order to determine if a property counts, the system establishes an “activity period” for each property. The activity period always begins on the Listing Date. The ending date of the activity period is determined by the status of the property at the time you run the Appraiser Stats Report.

For example, the ending date of the activity period for an Active property would be the Date of Value. For a property that is pending, its activity period would end on the date it went pending.

*** A property may go through any number of status changes over the time it is in the MLS. Some of these statuses may take the property “off the market” for some period of time, BUT THE PROGRAM CAN ONLY CONSIDER THE DATA ON THE REPORT! So, for the purposes of the 1004 MC analysis, a property is considered “on the market” from the Listing Date until the date it achieves a status that takes it off the market, if it is listed in such a status on the Appraiser Stats Report.

Q. What is the Median Comp Sale-to-List Price Ratio?

A. This is one of the most misunderstood statistics on the 1004 MC; this is the median of the ratios, and NOT the ratio of the medians. What this means is that the program calculates the ratio of the Sale Price to the List Price for each and every property that sold in your data set. It then calculates the median of those ratios.

Q. What are the Probable Trends and how do I read the multi-colored percentages on the Dashboard?

Recall earlier that the last year is broken up into three periods, (a six month period and two 3 month periods). The first “Span” is the comparison of the middle 3-month period to the first 6-month period. The second span compares the most recent three months to the middle three months. And the Overall Span compares the most recent 3 months to the oldest 6 months. A color-coded guide is included above the trends as a reminder of the three ranges. Results lower than 90% are considered “decreasing” and are colored red. Between 90% and 110% is considered “stable” and is colored yellow. Increasing is anything above 110% and is colored green.