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Introduction to Exclusive Resorts

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Introduction to Exclusive Resorts

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Page 1: Introduction to Exclusive Resorts
Page 2: Introduction to Exclusive Resorts
Page 3: Introduction to Exclusive Resorts
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exclusive re sorts will chang e th e way you vac ation

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exclusive resorts is a unique and better way to vacation.

exclusive resorts is a private club that makes traveling together with family and friends the best times of your life. as a member, you will enjoy vacation variety to last a lifetime through our portfolio of 400 residences and 50 world-class vacation destinations. with residences large enough for the entire family and even friends, you can gather in comfort and style. our personalized service surpasses the finest hotels, with your own dedicated vacation planner and expert concierges onsite to handle every detail. and privileged access to resort amenities and customized excursions mean you can choose to play, explore, or just relax. we have perfected our members’ vacation experiences on more than 100,000 unforgettable trips and look forward to doing the same for you.

we invite you to learn what our more than 3,000 members already know — exclusive resorts makes the most of what really matters, your time with family and friends.

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peninsula papagayo, costa rica

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u n forg e t tab le vac ations

after delivering more than 100,000 vacations for our members, we know exactly what it takes to make your vacations unforgettable.

unparalleled destinations

we carefully select the destinations you most want to visit, with locations in the center of the best there is to see and do — across 50 vacation experiences, in more than 30 countries, on all seven continents.

unbelievable residences

each of our 400 multimillion dollar residences is custom designed for our members, combining the spacious elegance of a private home with the services, amenities, and convenience of a world-class resort.

unsurpassed service

our personalized service is like nothing you have experienced before. we arrange your vacation itinerary, stock the fridge with your favorite items, handle your golf and spa reservations, set up private chefs and customized excursions, and of course provide daily housekeeping. we have hundreds of the best service professionals in the hospitality industry available 24/7 to serve you and your family.

unequaled confidence

vacations are meant to be special times to relax and have fun with family and friends. at exclusive resorts, we make that happen. there are no hassles with planning your trip. no stress during your stay. no worries when you leave. all you do is enjoy your time away with those you love most.

real del mar, puerto vallarta, mexico 5

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rosewood little dix bay, british virgin islands

b e ach

16 destinations • 205 residences

Peninsula Papagayo, costa ricasea island, ga

grand cayman, cayman islandsrosewood little Dix bay, british virgin islands

ft. lauderdale, flbonita beach, fl

the abaco club, bahamasturks & caicos

real del Mar, Puerto vallarta, Mexicolos cabos, Mexicolaguna beach, caMiami beach, flKiawah island, sc

Kohala coast, big island, hiwailea, Maui, hi

Kapalua bay, Maui, hi

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Mou ntain

9 destinations • 80 residences

vail & beaver creek, co Deer valley, utsnowmass, co

whistler, british columbia Jackson hole, wy

french alpstelluride, co

lake tahoe, casteamboat springs, co

whistler, british columbia 9

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M e troPolitan

6 destinations • 65 residences

new york, nyParis, france chicago, il

las vegas, nvsan francisco, calondon, england

san francisco, ca 11

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leisu re

6 destinations • 50 residences

tuscany, italy Miraval arizona, tucson, aZ

bovey castle, Devon, englandcarnegie abbey club, newport, ri

scottsdale, aZsailing aboard The World

bovey castle, devon, england 13

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Kiawah Island, SC

Telluride, COSnowmass, CO

Vail & Beaver Creek, CO

Jackson Hole, WY

Lake Tahoe, CADeer Valley, UT

Scottsdale, AZ

Tucson, AZLaguna Beach, CA

San Francisco, CA

Whistler, BC

Real del Mar, Puerto Vallarta, Mexico

Wailea, Maui, HIKapalua Bay, Maui, HI

Kohala Coast, Big Island, HI

Los Cabos, Mexico

Peninsula Papagayo,Costa Rica

Grand Cayman, Cayman Islands Sailing aboard The World

Rosewood Little Dix Bay, British Virgin Islands

Turks & Caicos

The Abaco Club, Bahamas

Ft. Lauderdale, FL

Miami Beach, FL

Bonita Beach, FL

Chicago, ILSteamboat Springs, CO

New York, NY

Carnegie Abbey Club, Newport, RI

Bovey Castle, Devon, England

London, England

Paris, France

French Alps, France

Tuscany, Italy

Sea Island, GA

Las Vegas, NV

Plus new once in a lifetime experiences each year

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a worl D of vac ations

what kind of vacations can you take with exclusive resorts? Pretty much any kind you want.

we truly make the world your second home, offering 50 vacation experiences in more than 30 countries on all seven continents. a week of sun and sand with the whole family? we have over a dozen of the world’s best beaches to choose from. a winter vacation with true ski-in/ski-out access? choose from powder in vail, sunshine in snowmass, or any of our other legendary mountain destinations. want a girls’ weekend with city shopping, restaurants, and culture? take your pick, from new york to chicago to london. and with the family sharing privileges that come standard with every membership, you can send your family on their own club vacations — so if your brothers are golfers, they can play the seaside course in sea island, georgia one weekend and join you at the Plantation course in Kapalua, Maui the next.

whatever you want to do on your next vacation, exclusive resorts has a destination perfect for your plans.

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17kohala coast, big island, hi

rooM to sPre aD out, sPace s to gath er

our multimillion dollar luxury residences are everything that hotel and resort accommodations are not: private, spacious, and built solely with our members in mind.

vacationing with exclusive resorts is a time to be together, but never feel crowded. our custom designed residences give you room to spread out and relax. Most are large enough for big families and gatherings of friends, averaging 3,500 square feet of living area, with additional large outdoor private spaces. they feature expansive great rooms to play games, watch movies, and spend time together. Peaceful reading nooks when you need your own quiet time. enough bedrooms to invite everyone along, and you can even reserve two residences side by side for extra-special occasions. and in many destinations, you can take a dip in your own private pool just outside the door.

innovative architecture. eye-catching design. stylish local décor. these are homes custom designed for the very best vacations of your life.

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19tuscany, italy

e very house a hoM e

each of our residences is unique, but they all share a similar luxurious feel, with rich furnishings, high-end appliances, spa-quality toiletries, and all the other details that make things just right.

enjoy preparing a meal in a spacious gourmet kitchen stocked with everything from stemware to sippy cups (or let us arrange a private chef to do the work). stretch out on the couch to watch your favorite film on the flat-screen television. challenge the kids on their favorite video game — or for a change of pace, introduce them to the generous selection of good, old-fashioned board games. catch up on email (if you must!) over the high-speed wireless internet. after dinner, watch the stars come out from the private hot tub on your deck, then head inside to the master bedroom for a restful night’s sleep on luxurious linens and bedding typically found only in the finest boutique hotels.

with exclusive resorts, staying in can be just as enticing as venturing out.

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21new york, ny

loc ation . loc ation . loc ation .

when you arrive on each exclusive resorts vacation, you will find your residence located exactly where you want to be, in the middle of all the best there is to see and do.

in new york city, this means you can choose an elegant residence within the trump international hotel & tower directly overlooking central Park, or a pied-à-terre at Park avenue Place just steps from the world-class shopping of fifth avenue. either way, one of the greatest cities in the world will be at your fingertips. residences in our dozens of other destinations are similarly situated: at the edge of the beach, a short glide to the gondola, right on the golf course.

we select the very best locations for our residences, so our members enjoy the very best experiences.

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23lake tahoe, ca

th e u niQu e Privileg e s of M eM b er shiP

as a private members-only club, exclusive resorts gives you privileged access to a collection of world-class resort amenities and services you will not find anywhere else.

a day at the spa at top-rated Miraval arizona. eighteen holes on the finest course on Kiawah island. a dinner on the beach courtesy of esperanza in los cabos. gathering at the end of the day in the private tahoe Mountain club right beside the gondola. all of this and more are privileges of membership.

through long-standing relationships in our destinations, you will enjoy private beach clubs, personal ski concierge services, preferential tee times, and other benefits at an array of world-renowned hotels and resorts where we offer residences. the hardest part will be deciding which of them to enjoy next. no matter what you choose, rest assured that at the end of each day, the many comforts of your luxurious residence will beckon you home to relax and recharge.

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we taKe c are of e very thing

a vacation with family and friends is precious time. so when it comes to the personalized service we provide, we do things differently and better than even the finest hotels.

we have a team of hundreds of the best service professionals in the entire hospitality industry, all trained to do just one thing — make our members’ vacations unforgettable. when they help you plan your trips, they are not distracted by business travelers or convention traffic. and unlike a typical five-star hotel that may have one concierge desk for hundreds of rooms, or a villa rental with no concierge service at all, we average one onsite concierge for every four residences. with that level of attention, your vacations are effortless and hassle-free.

we take care of everything. that’s why our members could never go back to just five-star hotels.

service s you c an exPec t a s a M eM b er

member services managers

your personal guide in all aspects of membership:

• Personal vacation recommendations• unique customized itineraries• seamless coordination with onsite team

onsite concierges

local experts available 24/7 to handle all your requests:

• restaurant, golf, and ski arrangements• in-residence chef and spa services• local excursions and kids adventures• special event planning• Pre-arrival grocery shopping• ground transportation

daily housekeeping

so all your time is spent vacationing:

• change linens• wash dishes• general cleaning

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you r Per sonal gu iDe

as a member, you will have your own dedicated Member services Manager to assist you in every detail of your vacation planning.

our Member services Managers develop a personal bond with their members. they take to heart their responsibility as your guide in choosing the right trip and arranging the ideal set of experiences for your family, every time. their command of your individual details will amaze you: they will know your favorite destinations and local attractions, the golf courses and spa treatments you prefer, and even the variety of champagne you enjoy most when celebrating special occasions.

as your long-term partner for planning your club travel, your Member services Manager develops a deep understanding of your vacation preferences to ensure that each trip is even better than the last.

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DeDicateD onsite service anD exPertise

Prepare yourself for the exclusive resorts onsite service experience. you will not hear, “the keys are in the mailbox, be sure to lock up when you leave.”

with each vacation, your dedicated Member services Manager will coordinate with our expert onsite concierge team to create a thoughtful itinerary that makes the most of your stay. we cover all the basics you might expect from a five-star luxury hotel, from daily housekeeping and in-residence private chefs, to tee times and restaurant reservations. but where we truly shine is using our local expertise to fulfill the out-of-the-ordinary requests that turn vacations into lifelong memories. we take pride in obtaining sold-out tickets for your impromptu romantic weekend in Paris, booking the best charter boat in los cabos for a guys’ deep-sea fishing expedition, and even helping your son with an unforgettable mountaintop marriage proposal in vail.

when you vacation with exclusive resorts, our goal is to anticipate what you will enjoy doing most in each destination even before you do.

carnegie abbey club, newport, ri

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peninsula papagayo, costa rica

an unMatcheD breaDth of exPeriences

vacations are about experiences. with exclusive resorts, you have nearly limitless opportunities to explore the world.

in costa rica, for example, our signature four-bedroom residences feature private infinity pools and wrap-around decks with 270 degree ocean views. but just as impressive as our homes is the incredible choice of activities to enjoy: zipline canopy tours, jet-ski adventures to coastal caves, culinary classes in our private beach club’s open-air kitchen, surfing at world-famous witches rock.

in vail, our residences at the arrabelle at vail square overlook the gondola, so you can enjoy “first tracks” skiing every morning, with snowmobiling, sleigh rides and even dog-sledding later in the day. a few months later, return for a summer mountain getaway of golf, fly-fishing, and rafting. no matter what time of year you visit, you will find that festivals, luxury spa treatments, and world-class dining await you.

we tailor your vacations to provide an unmatched breadth of experiences in each destination (with as much, or as little, adventure as you desire).

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33mediterranean cruise: istanbul to athens

once in a l ife tiM e exPerience s

our once in a lifetime program takes members to all seven continents with the full trust, comfort, and ease we provide in our core destinations.

sometimes you want a relaxing vacation, and other times you crave exploration and adventure. we designed our club to provide both types of trips. each year we select a variety of “best of the best” journeys to the world’s most beautiful and interesting places: bhutan, antarctica, Kenya, australia, even voyages on the Mediterranean and baltic seas. we then add our hallmark advance planning, personalized service, and hassle-free convenience, so even the most complex trips are easy, and even the most remote destinations are welcoming and comfortable. best of all, we change the program’s exotic locations every year, giving you a new slate of extraordinary members-only experiences to choose from.

see the far corners of the world the exclusive resorts way — taking the trip of a lifetime, every year.

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vail, co

exPertise b ehin D e very vac ation

we have built our reputation one family and one vacation at a time. after welcoming members on more than 100,000 trips around the world, we are experts at what we do.

our billion-dollar residence portfolio, paired with our unique once in a lifetime program, means an unparalleled breadth of vacation choices. our hundreds of highly trained service professionals, each focused on giving you the best experience possible, deliver extraordinary personalized service on every trip. our management team, with deep experience from premier hospitality, travel, real estate, technology, and consumer services companies, is the best in the business. and for seven years running, our more than 3,000 member families have given us an overall trip satisfaction score exceeding 90%.

but we’re not resting. after all, the most important vacation isn’t the one you just completed. it’s the next one you’ll take.

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kiawah island, sc 37

it ’ s about th e M eMorie s

with exclusive resorts, you get so much more than just a place to stay.

what makes a vacation truly memorable? our luxurious residences are a great start. but our members have found that the heart of the club experience is the time we create to reconnect with those you love most. with the convenience and ease of the club, you have a newfound freedom when you travel. freedom to discover and enjoy the special moments with family and friends that elevate ordinary vacations to the extraordinary. getting away with exclusive resorts brings you closer together.

because it’s not just about the homes. it’s about the memories.

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a ye ar with th e clu b

39miraval arizona • tucson, az

january • grand cayman, cayman islandsBeach Week Getaway

take a break from the cold with the whole family on one of the best beaches in the world.

august • san francisco, caWedding Anniversary Celebration

celebrate in style with a view of the bay, in-residence spa treatments, and your own personalized wine country tour.

june • once in a lifetime Mediterranean cruiseGrandfather’s 75th Birthday Trip

take the trip of a lifetime to commemorate his milestone birthday, visiting seaside villages and ancient wonders from aboard a world-class luxury yacht.

march • vail, coAnnual Spring Break Ski Trip

sunshine and powder await, as do all your lift tickets and ski rentals (courtesy of your onsite concierge).

september • Miraval arizona, tucson, aZGirls’ Spa Long Weekend

indulge in a long weekend of pampering, expanding your horizons while enjoying Miraval’s world-famous spa cuisine.

may • los cabos, MexicoFamily Reunion

reserve two residences side by side for an extended family reunion that the kids will talk about for the rest of their lives.

november • Peninsula Papagayo, costa ricaCouples-Only Adventure

a private infinity pool high above the ocean, plus rain-forest adventures help make the perfect trip for reconnecting with old friends.

how would you use the club? likely the same way our thousands of other member families do — to travel more frequently, exploring more places than you ever have before. here is how one year of club vacations might look…

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grand cayman, cayman islands

More than a coM Pany — a clu b

exclusive resorts was founded to solve a classic travel dilemma — enjoying luxury family vacations without the inconvenience of booking multiple rooms at resorts or the unpredictability of villa rentals — but over time it has evolved into so much more.

today we are a vibrant community of members, tied together by deeply held common values: the importance of time with family and friends, seeing the world, and cultivating a sense of curiosity and adventure. our members’ values are central to everything we do, from where our destinations are located, to how we design our residences, to the privileges and benefits we offer. over time we have reviewed more than 40,000 post-trip surveys to understand what our members enjoy most about their club vacations, and how we can make them even better. their passion for the exclusive resorts experience motivates us to make each trip more memorable than the last.

because we are more than a company. we are a club.

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M ee t you r fellow M eM b er s

gilman family • cape elizabeth, Mefavorite Destination: Peninsula Papagayo, costa rica

“since we joined, we’ve taken more and better vacations than we ever thought was possible.” — Drew Gilman

breit family • norfolk, vafavorite Destination: los cabos, Mexico

“i want a perfect vacation. which means hassle-free — while i’m going, when i’m there, and when i get home. and every one of our trips this year has proven to be a perfect vacation.” — Jeff Breit

lee family • seattle, wafavorite Destination: whistler, british columbia

“it’s easy for families to grow apart — kids get older... exclusive resorts allows you to regroup and come together. Just creating these wonderful, wonderful lifelong memories for family and friends.” — Ray Lee

los cabos, mexico 43

ask around. you may already know one of our member families — they live in all 50 states and more than 20 countries. whether they use the club to travel with school-aged children, take trips with friends and business colleagues, or are grandparents who enjoy hosting family gatherings, they all share a passion for experiencing the very best in everything they do.

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sea island, ga

welcoM e to M eM b er shiP

we look forward to welcoming you to exclusive resorts and changing the way you vacation. exactly what will change? here is what we have learned from our more than 3,000 members after more than 100,000 vacations.

with our expansive residence portfolio and once in a lifetime program, you will see more of the world. you may find a favorite destination you visit again and again, but you could also travel with us for a lifetime without ever going back to the same place twice.

you will travel with family and friends more than ever. our spacious luxury residences allow you to host large groups in comfort and style. bring all the kids, your parents, close friends, or even invite another family along. the club experience is about making the most of what really matters, time with those you love most.

in the end, you will vacation more, and your vacations will simply be better. the residences will be spectacular. the personalized service and resort amenities will exceed your expectations. we do all the work. you can count on us, every time.

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toDay is th e Day

why join now? because every vacation taken without exclusive resorts is a lost opportunity. because time with family and friends is precious. because if you’re taking a vacation, it should feel like a vacation, not a to-do list. and because our members consistently

tell us that joining exclusive resorts is one of the best decisions they ever made.

if you are ready to change the way you vacation, call a Membership Director today to book your first trip.

www.exclusiveresorts.com • 866.863.2688

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information current as of 6.30.2010 and subject to change. nothing herein constitutes an offer to sell or a solicitation of an offer to purchase a specific product or service. club Membership is subject to terms and conditions of club Membership agreement. Different terms and conditions apply to different Membership Plans. reservations for specific days and destinations subject to availability. Priority holiday access, once in a lifetime experiences, member events, certain services, amenities, and other member benefits may require additional fees, may have limited availability, and are subject to additional terms and conditions. current club destinations and residences subject to change. see www.exclusiveresorts.com for details, including list of club destinations, residences, once in a lifetime experiences, and other information. exclusive resorts and the exclusive resorts flower logo are registered service marks, and “there’s no place like together” is a service mark of exclusive resorts, llc. ©2010, exclusive resorts, llc . all rights reserved..

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866.863.2688 • www.exclusiveresorts.com