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INTRODUCTION to MADSKY Lightning Fast Carrier Services 10/10/2016 v2

INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

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Page 1: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

INTRODUCTION to MADSKYLightning Fast Carrier Services

10/10/2016 v2

Page 2: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

LIGHTNING IN A BOTTLE

We have re-invented the roofing industry to benefit insurers and homeowners

CATCH SOME! Increase Policyholder Satisfaction and Retention

Control Costs

Attract and Retain Customers

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MadSky: The Calm After the Storm

Page 3: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

WELCOME TO THE FUTURE OF CARRIER-INSURED

ROOF REPAIR AND REPLACEMENT

MadSky’s Managed Repair Program has set a new standard for customer satisfaction.

Our system will provide the carrier and your insured homeowners with:

A national network of the industry’s best contractors- all vetted and certified

Quicker, professionally-made repairs and claims resolution

Reduced time and headaches for the carrier’s admin staff

Cost transparency, start to finish

The quickest job turnaround time in the industry – using proven technology and systems

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Page 4: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

CONTRACTORS YOU CAN COUNT ON

MadSky MRP provides a nationwide network of elite roofing contractors who have been rigorously vetted, trained and certified. Our network will only include licensed and insured contractors who exceed the roofing industry’s standards of promptness, honesty and reliability.

We’re experts at managing costs, reducing cycle time and helping carriers close files quickly.

MadSky MRP will assign jobs only to experienced contractors dedicated to quality work and follow-up

Carriers work directly with MadSky MRP so that all carrier-specific requirements are delivered with MadSky MRP oversight and direction to the contractors

Quick turn on roofing projects = Satisfied customers with a positive viral story

MadSky MRP's technology-driven approach brings down the time - from first call to job completion - to an average of two weeks, versus the industry average of 16 to 24 weeks.

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Page 5: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

FEWER HEADACHES FOR CARRIERS,

FEWER HASSLES FOR HOMEOWNERS

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MadSky MRP’s #1 Objective: Customer Service That Exceeds Your Policyholder’s Expectations

A Madsky MRP coordinator contacts your insured homeowner within 1 hour of being notified by carrier

A certified MadSky affiliate inspects and evaluates policyholder’s roof within 24 hours of positive contact with homeowner/policyholder

Repairs are completed within days of signed contract with the insured

Page 6: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

MADSKY FRONTS CONTRACTORS’ MATERIALS COSTS

Delivered to Your Policyholder’s Job Site the Next Day

Carrier Benefits From Discounted Prices and No Transaction Delays

MadSky and insurance carrier pre-negotiate a material purchase discount available nationally for any contractor submitting a work order to MadSky

Applicable material discounts are auto-applied within 60 seconds of estimates being marked in progress and are available for review by the field adjuster for final acceptance

Homeowners benefit from Best-in-Class Program and Materials warranties on all assigned jobs. Our contractors guarantee their workmanship for up to 5 years

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Page 7: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

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You, the carrier, are in the loop every step of the way

MadSky MRP affiliated contractors have access to the technology they need for accurate pricing with every job inspection.

EagleviewCADSXactimateSettleAssistITEL

MadSky MRP’s professional staff provides assigned contractors with inspection assistance and field level training.

OUR TECHNOLOGY IS YOUR PORTAL TO

PROCESS MANAGEMENT AND COST

CONTROLS

Page 8: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

SO, WHO’S BEHIND THE MADSKY

MANAGED REPAIR PROGRAM

MadSky accepts only contractors willing to dedicate their best staff to the MadSky MRP program, and who will comply to MadSky MRP’s high standards and guideline.

MadSky sees to it that the employees of member contractors master and use the technology required and provided by MadSky MRP.

MadSky insists that member contractors’ staffs adhere to all training and certification required by MadSky MRP (MadSky assists with training and certification).

MadSky MRP’s selected contractors must always meet our exacting standards of professionalism and customer satisfaction.

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CHRIS “LC” NUSSBECK, FOUNDER & CEO OF MADSKY MRP

Valued as a roofing contractor, a storm restoration expert, a serial entrepreneur, an innovator, an inspirational leader and an industry pioneer, LC has always found a way to harness the power of partnership and collaboration.

Page 9: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

OUR INNOVATIVE MANAGED REPAIR PROGRAM IS

LIGHTNING IN A BOTTLE

Our network of suppliers and roofing contractors drives SAVINGS for CARRIERS while improving CUSTOMER SATISFACTION!

TO FIND OUT MORE ABOUT MADSKY MRP

WE’LL RESPOND QUICK – LIKE LIGHTNING!

CALL 877-949-2444

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USLBM Headquarters

Buffalo Grove, IL

RSG Headquarters Dallas, TX

SRS Acquisition Headquarters McKinney, TX

Beacon Supply Headquarters Hearndon, VA

Allied Headquarters East Rutherford, NJ

ABC Supply Co. Inc. Headquarters Beloit,

WI

Page 10: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

GET A BOOST FROM YOUR CUSTOMERS

SHARING THEIR POSITIVE INSURER EXPERIENCE

Customers talk after damaging storms – they can visually witness where storm damage is addressed fast and done right

MadSky’s Quick Turn Restoration Process gives the carrier the advantage

THAT’S LIGHTNING IN A BOTTLE.

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CONNECT with MADSKY

mrpprogram.com/carrier

Page 11: INTRODUCTION to MADSKY · 2018-10-25 · MadSky MRP provides a nationwide network of elite roofing contractors ... carriers close files quickly. MadSky MRP will assign jobs only to

WHAT CARRIERS ARE SAYING 11

CONNECT with MADSKYmrpprogram.com/carrier

The immense amount of personnel time it takes to service roof repair claims across the United States costs our company millions of dollars a year.

Having a go-to contractor network like MADSKY MRP -- managed by roofing professionals who are experts at managing costs and reducing cycle times -- could revolutionize, and vastly improve the way we serve our policyholders.