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INTRODUCTION to MADSKYLightning Fast Carrier Services
10/10/2016 v2
LIGHTNING IN A BOTTLE
We have re-invented the roofing industry to benefit insurers and homeowners
CATCH SOME! Increase Policyholder Satisfaction and Retention
Control Costs
Attract and Retain Customers
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MadSky: The Calm After the Storm
WELCOME TO THE FUTURE OF CARRIER-INSURED
ROOF REPAIR AND REPLACEMENT
MadSky’s Managed Repair Program has set a new standard for customer satisfaction.
Our system will provide the carrier and your insured homeowners with:
A national network of the industry’s best contractors- all vetted and certified
Quicker, professionally-made repairs and claims resolution
Reduced time and headaches for the carrier’s admin staff
Cost transparency, start to finish
The quickest job turnaround time in the industry – using proven technology and systems
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CONTRACTORS YOU CAN COUNT ON
MadSky MRP provides a nationwide network of elite roofing contractors who have been rigorously vetted, trained and certified. Our network will only include licensed and insured contractors who exceed the roofing industry’s standards of promptness, honesty and reliability.
We’re experts at managing costs, reducing cycle time and helping carriers close files quickly.
MadSky MRP will assign jobs only to experienced contractors dedicated to quality work and follow-up
Carriers work directly with MadSky MRP so that all carrier-specific requirements are delivered with MadSky MRP oversight and direction to the contractors
Quick turn on roofing projects = Satisfied customers with a positive viral story
MadSky MRP's technology-driven approach brings down the time - from first call to job completion - to an average of two weeks, versus the industry average of 16 to 24 weeks.
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FEWER HEADACHES FOR CARRIERS,
FEWER HASSLES FOR HOMEOWNERS
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MadSky MRP’s #1 Objective: Customer Service That Exceeds Your Policyholder’s Expectations
A Madsky MRP coordinator contacts your insured homeowner within 1 hour of being notified by carrier
A certified MadSky affiliate inspects and evaluates policyholder’s roof within 24 hours of positive contact with homeowner/policyholder
Repairs are completed within days of signed contract with the insured
MADSKY FRONTS CONTRACTORS’ MATERIALS COSTS
Delivered to Your Policyholder’s Job Site the Next Day
Carrier Benefits From Discounted Prices and No Transaction Delays
MadSky and insurance carrier pre-negotiate a material purchase discount available nationally for any contractor submitting a work order to MadSky
Applicable material discounts are auto-applied within 60 seconds of estimates being marked in progress and are available for review by the field adjuster for final acceptance
Homeowners benefit from Best-in-Class Program and Materials warranties on all assigned jobs. Our contractors guarantee their workmanship for up to 5 years
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You, the carrier, are in the loop every step of the way
MadSky MRP affiliated contractors have access to the technology they need for accurate pricing with every job inspection.
EagleviewCADSXactimateSettleAssistITEL
MadSky MRP’s professional staff provides assigned contractors with inspection assistance and field level training.
OUR TECHNOLOGY IS YOUR PORTAL TO
PROCESS MANAGEMENT AND COST
CONTROLS
SO, WHO’S BEHIND THE MADSKY
MANAGED REPAIR PROGRAM
MadSky accepts only contractors willing to dedicate their best staff to the MadSky MRP program, and who will comply to MadSky MRP’s high standards and guideline.
MadSky sees to it that the employees of member contractors master and use the technology required and provided by MadSky MRP.
MadSky insists that member contractors’ staffs adhere to all training and certification required by MadSky MRP (MadSky assists with training and certification).
MadSky MRP’s selected contractors must always meet our exacting standards of professionalism and customer satisfaction.
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CHRIS “LC” NUSSBECK, FOUNDER & CEO OF MADSKY MRP
Valued as a roofing contractor, a storm restoration expert, a serial entrepreneur, an innovator, an inspirational leader and an industry pioneer, LC has always found a way to harness the power of partnership and collaboration.
OUR INNOVATIVE MANAGED REPAIR PROGRAM IS
LIGHTNING IN A BOTTLE
Our network of suppliers and roofing contractors drives SAVINGS for CARRIERS while improving CUSTOMER SATISFACTION!
TO FIND OUT MORE ABOUT MADSKY MRP
WE’LL RESPOND QUICK – LIKE LIGHTNING!
CALL 877-949-2444
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USLBM Headquarters
Buffalo Grove, IL
RSG Headquarters Dallas, TX
SRS Acquisition Headquarters McKinney, TX
Beacon Supply Headquarters Hearndon, VA
Allied Headquarters East Rutherford, NJ
ABC Supply Co. Inc. Headquarters Beloit,
WI
GET A BOOST FROM YOUR CUSTOMERS
SHARING THEIR POSITIVE INSURER EXPERIENCE
Customers talk after damaging storms – they can visually witness where storm damage is addressed fast and done right
MadSky’s Quick Turn Restoration Process gives the carrier the advantage
THAT’S LIGHTNING IN A BOTTLE.
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CONNECT with MADSKY
mrpprogram.com/carrier
WHAT CARRIERS ARE SAYING 11
CONNECT with MADSKYmrpprogram.com/carrier
The immense amount of personnel time it takes to service roof repair claims across the United States costs our company millions of dollars a year.
Having a go-to contractor network like MADSKY MRP -- managed by roofing professionals who are experts at managing costs and reducing cycle times -- could revolutionize, and vastly improve the way we serve our policyholders.
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