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Introduction – The Power of Information Systems
David Weltman, PhDInformation Systems & Operations Managementwww.uta.edu/faculty/weltman
Quotes
“I think there is a world market for maybe five computers.”
“There is no reason for any individual to have a computer in his home.”
Quotes
“Make your own products obsolete.Otherwise somebody else will do it.”
"Innovation has nothing to do with how many R&D dollars you have. When ____ came up with the _____, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it."Nov. 9, 1998
Opportunities
What organization invented the 1st PC?
What organization invented the first PDA?
What was it called?
Creativity and Innovative Thinking
Hello There!?
The Value Chain
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Upstream Downstream
• The set of integrated internal processes that combine to deliver value to customers.
The Supply Chain
• A set of business processes that allow multiple independent entities (suppliers, manufacturers, retailers, and so on) to function as one “virtual” organization.
Upstream Downstream
The Big Picture
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
Inboundlogistics
Productionprocesses
Outboundlogistics
Sales andmarketing
Customerservice
Information technology infrastructure
IT Adoption – Why?
• Reduce Costs
• Improve Efficiency
• Improve Decision Making
• Innovate
• Gain Competitive Advantage
• Survival
Some Ramifications
• Major growth for package movement organizations.• Wireless growth.• Purchasing moving to the Internet.• Newspaper readership decline. Blog readership rise.• Internet advertising growth.• Growth of digital information storage.• Changes in jobs and careers.
Competitive Advantage
Example - Walmart
Sales per square foot
Retail Average
Target
Walmart
Example – JC Penny and TAL Apparel
An Information System is . . .
a (hopefully) interrelated set of components that collect, process, store, and distribute information to support decision making and control in an organization.
Data and Information
System Software and Application Software
Preprogrammed instructions that control and coordinate the computer hardware components in an information system.
Computer Hardware
System Software
Application Software
User
Windows, ZOS, Linux,Oracle RDBMS, Unix
Excel, SAP, CRM, O/E, Web Browser
2010 WW IT Spent $3T2010 WW IT Spent $3T
2010 WW IT Spent $1.5T2010 WW IT Spent $1.5T
How much is being spent?
Country GDP
$217
China 2010*Gartner GroupMay 14th, 2010 est.
1. Which country has the greatest number of internet users?
2. Which country has the largest percent of its overall population on the internet?
Source: internet world stats Sept 2009
The Mainframe Era
1940’s-1950’s 1960’s
Vacuum Tube Computer• Big• Government, DOD• Universities• Research• Hot• Unreliable
Transistor Computer• Bell Labs• Made large-scale modern computing practical• Small, reliable
The PC Era
1976• PC (served individual)• Apple 1 (April 1st)• Easy to use, out of the box• Apple was the PC industry leader• General purpose device
1981• IBM PC• MS-DOS• Intel Processor• Open Spec’s
1984• Apple Macintosh• Windows/GUI• Easy to use• Everything integrated• Elegant design• Proprietary
The PC Era
1985+•
The Internet Era
1993+•
