Introduction of Life Insurance

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    Introduction of Life

    insurance

    Insurance provides financial protection againsta loss arising out of happening of an uncertain

    event. A person can avail this protection by

    paying premium to an insurance company

    A pool is created through contributions made bypersons seeking to protect themselves from

    common risk. Premium is collected by

    insurance companies which also act as trustee

    to the pool. Any loss to the insured in case of

    happening of an uncertain event is paid out of

    this pool.

    Insurance works on the basic principle of risk-sharing. A great advantage of insurance is that

    it spreads the risk of a few people over a large

    group of people exposed to risk of similar type.

    Different Life Insurance products can help providethe following benefits :

    Tax Savings Risk Coverage (Term Plan) Long Term Investments (Pension Plan / Child

    Plan)

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    Why do you need Life Insurance?:

    Why do you need Life Insurance? Life Insurance is almost a

    basic need. Its the first step in Personal Financial Planning

    .It provides valuable benefits if you make your choices

    carefully. Its a comprehensive wealth accumulation

    solution that benefits almost all.

    Life Insurance Products:

    Life Insurance Products Unit Linked Insurance Plan

    Traditional Savings Plan Protection or Term Plan Health

    Insurance Plan

    1.Unit Linked Insurance Plan:Unit Linked Insurance Plan A Unit Linked Life Insurance

    Plan (ULIP) offers the dual benefits of protection as well as

    savings which helps you to fulfill your long term financial

    goals with the added advantage of flexibility and

    transparency.

    2.Traditional Savings Plan:Traditional Savings Plan Traditional plans are the oldest

    types of Life Insurance plans available. They usually invest

    in low risk return options and offer guaranteed maturity

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    proceeds along with declared bonuses. It also offer you the

    facility to take a loan against your investment

    3.Protection or Term Plan :Protection or Term Plan Protection or Term plans have a

    high risk protection component. The main objective of

    these plans is to protect your family financially from

    unforeseen circumstances.

    4.Health Insurance Plan:Health Insurance Plan Health Insurance plans insure you

    against several illnesses. They protect your peace of mind,

    get rid of all worries about treatment expenses, and allow

    you to focus on more important things, like getting better.

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    Types Of Life Insurance

    Products(Term Assurance)

    Based on the benefit patterns the traditional LifeInsurance products can be categorised into the

    following types:

    Term Insurance Whole Life Insurance Endowment Insurance Annuities

    Term Insurance provides for life insurance

    protection for the selected term (period of years)

    only. In case the person (whose life is insured) dies

    during the term, the benefits are payable under the

    policy and in case of his survival till the end of the

    selected term the policy normally expires without

    any benefit becoming payable. Term insurance may

    be regarded as temporary insurance and is more

    nearly comparable with "Property & Casualty

    insurance" contracts than the other forms of Life

    insurance contracts.

    Types of Insurance Life Insurance Health Care Insurance Home Insurance

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    Travel Insurance Auto Insurance

    OBJECTIVE OF THE STUDY

    To know the promotional strategies of lifeinsurance.

    To know how they face their competitorsstrategies.

    To know how they survive in the cutthroatcompetition.

    To know the products of the ICICI prudential lifeinsurance

    To know the product life cycle of the ICICIprudential life insurance

    Product marketing

    In an ideal world, you would usemarket researchto

    find out what your customers want and then design

    products to suit them.

    http://www.marketingdonut.co.uk/marketing/market-researchhttp://www.marketingdonut.co.uk/marketing/market-researchhttp://www.marketingdonut.co.uk/marketing/market-researchhttp://www.marketingdonut.co.uk/marketing/market-research
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    In reality, product management starts with existing

    products and you have to improve on them with

    limited cash, skills and technological resources. But

    the principle still applies - good product marketing

    looks for ways to adapt and promote products to

    match customer requirements.

    Product features, design and quality can all be

    tailored to the needs of your target market. So too

    can its image and the customer service that you

    provide.

    Product positioning

    Simply meeting customer needs is not enough - you

    also need to make sure they pick you ahead of your

    competitors.

    You could focus on quality, reliability and customer

    service to position your product as a premium

    offering that's better than the competition.

    Customising products and services for individual

    customers will also make you seem unique.

    A tight focus on the differentcustomer segments

    you're targeting can help you identify opportunities

    to differentiate effectively. Products targeted in this

    way - such as car insurance specifically for women -

    can give you a competitive edge, even if the product

    itself has few specific features.

    http://www.marketingdonut.co.uk/marketing/customer-care/customer-service-and-after-sales-servicehttp://www.marketingdonut.co.uk/marketing/marketing-strategy/market-segmentation-and-your-target-markethttp://www.marketingdonut.co.uk/marketing/marketing-strategy/market-segmentation-and-your-target-markethttp://www.marketingdonut.co.uk/marketing/marketing-strategy/market-segmentation-and-your-target-markethttp://www.marketingdonut.co.uk/marketing/marketing-strategy/market-segmentation-and-your-target-markethttp://www.marketingdonut.co.uk/marketing/customer-care/customer-service-and-after-sales-service
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    Product life cycles

    Successful products don't often stay at the top for

    long. What usually happens is that they follow a life

    cycle, from introduction to the point where they are

    overtaken by newer, better alternatives. If you

    understand where your product is in its life cycle,

    you can market it in a way that will maximise sales.

    When you introduce a product, for example, you

    need to invest in promotion to build awareness

    (such as free samples) and target your marketing at

    people who influence others to buy.

    As the product's popularity grows, sales will

    increase and your unit costs will go down. But

    competitors will emerge to grab a share of the

    profits to be made. Your marketing objective will

    now be to maintain and increase your market share

    - for example, by improving your offer and making it

    more widely available.

    Your sales will peak and competition will heat up as

    the product reaches maturity. At this point,

    stressing the way your offer differs from your rivals'

    can help you maintain margins and market share.

    Finally, sales will fall as new products emerge. At

    this stage, you should focus on controlling costs

    and boosting efficiency.

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    New product development

    1.Growth2.Maturity3.Decline

    To keep up with your customers - and your rivals -

    you will need to ensure you have a steady flow ofnew products.

    If you're aiming to be the first to market with new

    products, you'll need to invest heavily in innovation.

    This is a high-cost, high-risk strategy, but the payoff

    can be immense - especially if you patent your

    innovation.

    Being second to market is the best strategy if

    you're a smaller firm with fewer resources. Costs

    and risks are lower, and you need to focus more on

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    differentiation than innovation to tap into a growing

    market.

    You should aim for a product mix that fits your

    overall marketing strategy. If you sell products

    which customers purchase infrequently (such as

    printers) you should think about diversifying into

    related products or services that are purchased

    more often (such as consumables or service

    contracts). Developing products that share the

    same underlying platform can also be a cost-

    effective way of using your existing product

    expertise.

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    Scope of the study:

    For every problem there is a research. As all

    the researches are based on some and my

    study is also based upon some objective and

    these are as follows.

    To understand the insurance business andproducts of life insurance .

    To find out the peoples perception about liinsurance.

    To find out whether people were reallyaware of life insurance.

    To find out how people think about privatelife insurance.

    To find out what respondents expect fromlife insurance.

    To understand Consumer buying behavior To come out with conclusion and

    suggestions based on the analysis and the

    nterpretation of data

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    RESEARCH METHODOLOGY

    Research in common parlance refers to a

    search for knowledge. One can also define

    research as a scientific and systematic search

    for pertinent information on a specific topic.The

    word research has been derived from French

    word Researcher means to search.

    RESEARCH DESIGN: Research Design is

    the conceptual structure within which

    research is conducted. It constitutes the

    blueprint for collection, measurement and

    analysis of data. The design used for

    carrying out this research is Descriptive.

    DATA TYPE:

    In this research the type of data

    collection is

    Primary data

    Secondary data

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    DATA SOURCE: The sources of collection of

    secondary data are:

    Questionnaire Books Websites Magazine Brochure

    SAMPLING PLAN:

    It is very difficult to collect information from every

    member of a population .As time and costs are the

    major limitation that the researcher faces.

    A sample of 100 was taken the sample size of 10

    individuals were selected on the basis of convenien

    sampling technique. The individuals were selected i

    the random manner to form sample and data wer

    collected from them for the research study.

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    ANALYSIS AND INTERPRETATION:

    Data collection through questionnaire and

    personnel interview resulted in availability of

    the desired information but these were useless

    until there were analyzed. Various steps

    required for this purpose were editing, coding

    and tabulating. Tabulating refers to bringing

    together similar data and compiling them in an

    accurate and meaningful manner. The data

    collected by questionnaire was analyzed,

    interpreted with the help of table, bar chart and

    pie chart.

    Consumer Perception Towards Life Insurance

    Product: An Empirical Study

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    The life insurance plays a significant role in the well

    being of the people. Till insurance sector reforms

    the LIC has enjoyed the monopoly in life insurance

    business. After liberalization when private

    companies were allowed to start life insurance

    business a number of multinational giants in life

    insurance business have collaborated with Indian

    companies to start insurance business in India. Now

    this has posed a tough challenge to the LIC because

    of their latest technical know how expertise well

    structured marketing network etc. Of course the

    LIC has also made its business functioning flexible

    and faced the challenges boldly that emerged from

    the process of insurance sector reforms.

    Keeping in view the above issues the present bookon consumer perception towards life insurance

    products has undertaken a comprehensive study in

    this regard. In this study a special mention on

    consumer behaviour particularly on the consumer

    perception has been dealt elaborately. Further the

    growth and development of life insurance sector

    has been focused. Apart from this a survey has beenmade to study the consumer perception towards

    insurance products offered by different life

    insurance companies. A comparative analysis has

    been made between public and private sector life

    insurance companies in this regard. Further to

    improve the functioning of the life insurance

    companies and to protect the interest of the policy

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    holders a few important suggestions have been

    recommended. (jacket)

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    Why do you invest in life insurance

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    LIMITATIONS:-

    The research is confined to a certain parts duto time constraints and does not necessari

    shows a pattern applicable to all of Country.

    Some respondents were reluctant to divulgpersonal information which can affect the validit

    of all responses.

    In a rapidly changing industry, analysis on onday or in one segment can change very quickl

    The environmental changes are vital to b

    considered in order to assimilate the findings.

    Availability of quality resource Sample selection and size Time factor

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    Findings

    Majority of the public uses television foentertainment or information gathering, followe

    by newspaper and internet. Radio is seems to b

    out dated in urban areas. But after revolution i

    mobile technology and satellite radio it has agai

    started growing.

    Majority of the public goes behind brand nameThats why corporate advertising plays a vita

    role in growing stage.

    It is also found that insurance companies like tgive their ads in News/Business channel.

    Liking an advertisement does not mean thapublic would like to buy that product.

    If we talk about the private players, publics firschoice is ICICI Prudential followed by HDF

    Standard Life and Reliance Life Insurance.

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    RECOMMENDATIONS AND

    SUGGESTIONS

    Followings are the recommendations and the suggestions not only for the

    Aviva life insurance company but also for other private life

    insurance companies if the want to complete with

    public/government life insurance companies.

    1.Creating positive image:Private companies should try their level best to create positive and

    favorable image in the minds of people i.e. in the minds of their target

    customers.

    2. Training and development of F.C.: Company must providetraining to their agents and financial so that the can satisfy

    customer and doubts effectively.

    3.Concern towards customers: Serious concern must be given to

    the customers as in todays scenario it regarded as

    Customer is a king. In formal words we can say that if can customers

    more loyal towards the company.

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    4. Agency holder must be well educated: The Company shouldgive agency to that person who is well educated and can convince

    the customer b handling his queries and doubts.

    5.Co-operation with agents and branch managers:

    The Company must full co-operate with branch managers and agents.

    6. financial consultants and agents to motivate themand to solve grievances if there are any.

    Availability of branch offices: There

    must be the branch offices in each20-30 Km.

    areas;

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    7. Efficient management: The management appointed must be thatmuch capable that it can control the whole team

    and improve the goodwill and image of the company.

    8. Sales promotion and marketing:The marketing department must be so aggressive that it can have a close

    watch on the competitors activities. Not only this but also it must take care

    of the need and wants of the customers also.

    9. Incentive schemes and permanency in job: There must begood incentive schemes to be designed as these can acts as good

    motivators

    for the agents. The scheme of permanent job placement must be introduce

    for those F.C.

    and agents who have shown extra ordinary performance.

    10.Solution of Grievances: There must regular meetings with the

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    CONCLUSION

    Life insurance Corporation has completed

    more than three decades and thats where

    counts, inters of brand name, different

    number of policies for differed class and

    age group of customers.

    Life Insurance has today become a mainstay of

    any market economy since it offers plenty of

    scope for garnering large sums of money for

    long periods of time. A wellregulated Life

    Insurance industry which moves with the times

    by offering its customers tailor made products

    to satisfy their financial needs is, therefore,

    essential if we desire to progress towards a

    worry free futureThe Private players are on the way, but

    they need a lot of time investment for

    creating a favorable brand image.

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    BIBLIOGRAPHY

    Marketing Managementby Philip Kotler, PearsonEducation 2nd ed.

    Consumer Behaviorby Leon G.Schiffman, Prentice-HallIndia 8th ed.

    IRDA Journal ICICI Prudential Company magazines Newspaper and Business magazines

    WEBSITES

    www.iciciprulife.com www.google.co.in/indian insurance industry www.irdaindia.org

    http://www.iciciprulife.com/http://www.iciciprulife.com/http://www.google.co.in/indian%20insurance%20industryhttp://www.google.co.in/indian%20insurance%20industryhttp://www.irdaindia.org/http://www.irdaindia.org/http://www.irdaindia.org/http://www.google.co.in/indian%20insurance%20industryhttp://www.iciciprulife.com/
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    QUESTIONNAIRE

    Dear Sir/Madam,

    I am a student of university institute of management,

    conducting a marketing survey onproduct development

    strategy of life insurance product, IN jabalpur CITY. I

    request you to fill this questionnaire & I assure that this

    data will be used only for study purpose & it will be keptconfidential.

    1. Name _________________________________

    2. Address __________________________________________________________________

    _________________________________

    3. Age

    a.Less than 25 c. 35-45b.2535 d. 45 and above

    4. Qualification

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    a.Graduate c. Diplomab.Postgraduate d. Other discipline

    5. Occupation

    a. Business c. Job holderb. Professional d. Other

    6. What is your average annual income?

    a. Up to 1 lakhb. 1 lakh to 3 lakhsc. 3 lakhs to 5 lakhsd. 5 lakhs and more

    7. Your family size

    a. Below 5 membersb. 510 membersc. Above 10 members

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    7. According to you life insurance is,a. A tax saving planb. A saving scheme with good returnc. A financial security for the familyd. Risk coveragee. All the above

    8. Have you taken any life insurance product of ICICIPrudential Life insurance?

    YES NO

    If yes

    9.Which are in these?a. Unit gain planb. Invest gain planc. Whole life pland.

    Children plane. Pension planf. Others __________________

    10. Are you aware of the benefits in your policy?

    Yes No

    If yes what are they?

    Sum assuredAdditional benefitsMaturity date

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    Risk coverage

    11. According to you what are the disadvantages in an

    insurance plan?

    LapsationLiquidityFixed termUnable to decide your premiumUnable to decide the sum assuredHigh risk coverage at high premiumsOther disadvantages

    12. In which of the following would you like to invest?

    Equity fundDebt fundBalanced fundCash fundMutual fundRecurring deposits

    13. Any suggestion for ICICI Prudential Life Insurance

    ______________________________________________________

    ______________________________________________________

    Thank you for sparing your valuable time

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