Introduction of BRM - From VIVEK BHATT

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    Introduction to

    Business Research Methods

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    Introduction

    BR can be defined as a systematic and objective

    process of gathering, recording, and analyzing

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    decisions. Examples

    to understand the market trends,

    to find the optimal product mix,

    to devise effective HR policies

    to find the best investment options.

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    Scope of Business Research

    Business research is used to solve the various

    operational and planning problems that arise in a

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    usiness organization.

    The three major forms of business research are

    Market Research Operations Research

    Motivational Research

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    Two Categories

    Business research studies can be classified into

    two categories

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    as c esearc

    Applied Research

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    Basic Research

    Basic research refers to a focused, systematic

    study or investigation undertaken to discover

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    facts or principles in a particular field.

    Examples

    Understanding the consumer buying process

    Examining the consumer learning process

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    Applied Research

    This refers to investigation undertaken to

    discover the applications and uses of theories,

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    solving problems.

    Examples

    Evaluating the impact of a training program onemployee performance

    Examining consumer response to direct marketingprograms

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    Role of Business Research in

    Decision-making

    The business decision-making process in an

    organization goes through these key interrelated

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    Problem / opportunity identification

    Problem / opportunity prioritization and selection

    Problem / opportunity resolution

    Implementing the course of action

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    Factors affecting Business

    Research

    Conducting business research also involves cost,

    time and effort. The major factors are

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    Time constraints

    Availability of resources

    Availability of data

    Nature of information sought

    Benefits versus cost

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    Globalization and Business

    Research

    Companies are increasingly looking out for

    international markets due to various compelling

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    Some of the issues that an organization needs to

    consider before venturing into international

    business research are

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    Global business research efforts need to be more closely

    associated with market growth opportunities outside

    the industrialized nations.

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    International business researchers need to devise new

    creative approaches to understand the international

    markets. Researchers should make use of technological advances

    in order to undertake international business activities

    effectively.

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    Primary Research and Internet

    Primary data is collected directly from

    respondents using data collection methods like

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    , ,

    measurements, direct observation, or tabulation.

    There are various advantages in conducting

    online surveys compared to traditional surveymethods. These include

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    The responses and feedback can be obtained faster.

    Costs for conducting online surveys are less comparedto traditional surve methods.

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    Questionnaires can be delivered to the respondentsfaster.

    Confidentiality is maintained as only the recipients readthe questionnaire.

    Respondents can reply to the questionnaire at theirconvenience

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    Secondary Research and Internet

    Secondary data already exists which has been

    collected by some other person or organization

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    the other researchers free or at a reasonablerate. Major use of the internet in businessresearch is in the area of secondary research. Theresearch reports and the data bases maintainedby major research companies are also availableon the net.

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    Summary

    Scope of Business Research

    Basic research and Applied Research

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    Role of Business Research in Decision-making

    Factors affecting Business Research

    Globalization and Business Research Business Research and the internet