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01388 528 555www.ddhf.co.uk
INTRODUCTION BOOKLET
Stanhope Health Centre Dales Street Stanhope DL13 2XD
WORKING TOGETHER TO
PROVIDE HIGH QUALITY,
COST EFFECTIVE PRIMARY
HEALTHCARE SERVICES
Equity of provision
Supportive, caring and inclusive
Performance oriented
Proactive
OUR VALUES:
OUR VISION:
To be a federation of GP Medical Practices working together to provide high quality cost effective primary healthcare services.
OUR MISSION:
To ensure, maintain and develop the provision of General Practice in the rural and urban communities of Durham Dales.
Durham Dales Health Federation is a formal collaborative of the 12 General Practices in Durham Dales that have agreed to work together to co-ordinate and provide some elements of patient care jointly across the whole area. The Practices are working together to provide high quality, cost effective, primary healthcare services in an increasingly challenging environment.
MEET OUR BOARD OF DIRECTORS
DDHF Board of Directors comprises GP Partners and Practice/Business Managers drawn from all Member Practices, plus Executive Directors with wider business and commerical experience.
The diversity and experience of the Board is a particular strength in fulfilling it’s key purpose as a Board — to direct the Federation’s activities within the scope of our agreed Vision, Mission and Core Values; to meet the appropriate needs of our Member Practices. In addition to business and financial issues, the Board of Directors deals with challenges and issues relating to corporate governance, responsibilites and ethics.
Chair & GP Partner
(Interim) Operations Director
Chair & GP Partner
Director & GP Partner Director & GP Partner
MD & Practice Business Manager
Practice Manager
Director & GP Partner
Finance Director
Director & GP Partner
Director & GP Partner
[email protected] [email protected]
Barnard Castle Surgery
DDHF
Station View Medical Centre
Pinfold Medical Practice Auckland Medical Group
The Weardale Practice
Bishopgate Medical Centre
North House Surgery
DDHF
Willington Medical Group
Woodview Medical Practice
David Robertson
Dave Hall
Andrew Hetheringtom
Richard Pickworth Karen Smith
Vicky Watson
Philip Jackson
Mark Gayer
Kevin Lee
Ian Grant
Anne NevilleDirector & GP Partner
Gainford Surgery
Michael Neville
Director & Managing Partner
Old Forge Surgery
Jane Dickson
DDHF is led, managed and administered by a team drawn primarily from our member practices and, as such, has a wealth of experience at every level in General Practice, Primary and Public Healthcare. Member practice personnel are augmented by key team members with years of senior management and executive experience in wider commercial organisations and operational environments. Our team has strength in experience and diversity which is applied efficiently and effectively to achieve our mission, in accordance with our core values.
We work together to provide high quality, cost effective primary healthcare services to ensure, maintain and develop the provision of general practice for the rural and urban communities of the Durham Dales. We strive for equity of provision in a caring, supportive and inclusive manner whilst being performance focused and proactive in seeking opportunities and delivering services.
DDHF provides high quality cost effective primary healthcare services delivered by highly qualified and very experienced clinicians. A significant amount of our clinical services are delivered by our member practices and their GPs and NPs. Member practices and their clinicians are supported and have services provided by DDHF’s own operational team of specialists.
MEET OUR MANAGEMENT & ADMINISTRATION TEAM MEET OUR OPERATIONAL TEAM
Community Staff Nurse
Nurse Practitioner OH
Lead Advanced Nurse Practitioner RMN
Care Co-Ordinator
Community Matron
Care Co-Ordinator
DDHF
DDHF
DDHF
DDHF
DDHF
DDHF
Barbara McCabe
Judith McKimm-Downs
Jacki Robson
Sydney Graham
Liz Stirk
Tracey Stores
Assistant Project Manager Administration Assistant
Deputy Project Manager & Admin Asst.
[email protected] [email protected]
DDHF DDHF
Willington Medical Group
Beverley Lazenby Claire Burke
Jo PetchProject Manager & Asst. Practice Manager
Willington Medical Group
Cherrie Hirst
We support our individual practices to continue to work together through collaboration, communication and by sharing information, resources, collateral and assets to deliver the best possible level of service and choice of NHS services for our collective patients.
Durham Dales Health Federation is a formal collaborative of the 12 General Practices in Durham Dales that have agreed to work together to co-ordinate and provide some elements of patient care jointly across the whole area.
As a formal collaborative, we have contracts and governance structures which ensure that we operate and function in a fair and equitable manner. We have a board that is made up of directors from our practices as well as some independent experts.
Durham Dales Health Federation employs a small number of personnel in order to manage and operate the shared assets and resources but the majority of our clinical and nonclinical staff responsible for delivering services and fulfilling support functions are located within (and are part of) the member practices. DDHF provides clinicians, such as nurses and GPs, to support practices in delivering some of their NHS contracts, as well as enabling them to offer and fulfil additional NHS initiatives. This ensures that the rural and urban communities across the Durham Dales area are able to access and avail themselves of the widest choice and best level of care possible.
Collaboration of 12 GP practices in the Durham Dales area
Appropriate governance structures
Put agreements and contracts in place
Ensure we work in a fair and equitable manner
Individual practices work together
Share resources and assets between practices
Practices contribute to shared resources and assets
Durham Dales Health Federation supports member practices in the Durham Dales locality to provide the best possible healthcare services for the benefit of the local population.
The purpose of the Durham Dales Health Federation is to ensure, maintain and develop the provision of General Practice and Primary Healthcare Services across the Durham Dales area, in order to better serve our communities as we approach an increasingly uncertain and challenging future. DDHF is aligned with proposals laid out in the NHS Five Year Forward View.
We aim to support our individual practices to continue to work together through collaboration, communication and by sharing information and resources.
WHAT WE DO HOW WE DO IT
Crook
Stanhope
Middleton-in-Teesdale
Bishop Auckland
Cockfield
DURHAM DALES
Vale of Durham
Cumbria
Weardale
TEESDALE
Northumberland
A689
A690 to Durham City
B6282
TeesValley
Barnard Castle
Willington
Butterknowle
Yorkshire Dales
A688
Gainford
Evenwood
Station View Medical Centre — Bishop Auckland
Auckland Medical Group — Bishop Auckland
Bishopgate Medical Centre — Bishop Auckland
North House Surgery — Crook
The Weardale Practice — Stanhope
Evenwood Medical Practice — Evenwood
Willington Medical Group — Willington
Barnard Castle Surgery — Barnard Castle
Pinfold Medical Practice — Butterknowle
Old Forge Surgery — Middleton-in-Teesdale
Gainford Surgery — Gainford
Woodview Medical Practice — Cockfield
WHERE WE ARE
MEMBER PRACTICES INCLUDE
SUMMARY OF CLINICAL SERVICES PROVIDED
ANP Emergency Readmission / Admission Avoidance Service
Durham Dales Proactive Care Home Nursing Support Service
Vulnerable Adults Wrap Around Service (VAWAS)
To provide support to caseloads of patients who are at risk of admission/readmission by interfacing with primary, secondary and social care services, in order to:
Reduce admissions and re admissions within the 30 day readmission period
Provide support to patients aged 18 years and over with acute illnesses associated with chronic diseases after being discharged from hospital or after being identified as being very high/high risk of readmission
Service operates Mon – Fri between 9am – 5pm
To provide this proactive nurse-led, expert, hands on advice, information and experiential training service to residential and nursing care homes within the Durham Dales CCG, in order to:
Reduce admissions and re admissions
Reduce the number of inappropriate visits to care homes by GPs
Optimise levels of care delivered by staff in the residential and nursing homes
Provide proactive support to residential and nursing home staff in relation to prompting, administration of and accurate recording of medication
Improve the perception of quality of life for people living with long term conditions
To provide support to practices in transforming the care of the ageing population (over 75 years and patients on unplanned admission registers with complex needs) and reducing avoidable admissions within the Durham Dales locality above and beyond the requirements of the GMS/PMS contractual requirements. The aim being to:
Reduce in hours and out of hours avoidable admissions
Reduce admissions for dementia patients living in care homes
Reduce hospital lengths of stay and lengths of stay of less than one day
Reduce A & E attendances (including UCC) in the at risk group
Reducing demand on A & E on a Monday from self-referrals
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