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Introducing
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CommunicationCommunication
Bringing the Vision to LifeBringing the Vision to Life
Learning ObjectivesLearning Objectives• Relate the experience of the Communication
Traps and Zulu Toss Games to basic principles of communication
• Understand how listening can be an important part of communication.
• Develop strategies to overcome barriers to communication.
• Practice some skills of effective instruction.
CommunicationCommunicationTraps GameTraps Game
Communication TrapsCommunication Traps
• Challenges• Simulate• Trust• Barriers• Communication
Examples of FormsExamples of Formsof Communicationof Communication
• Gilwell Song
• Symbol on B-Ps gravestone: (I have gone home.)
• BSA uniforms and patches
• Wood Badge beads and icon
• Gilwell Gazette, including agenda of the day
What Makes What Makes Communication Effective?Communication Effective?
• Message is important.
• Message presents a vision.
• Speaker’s established authority.
• Believe your own message – and act like it
• Get to the point – no rambling.
• Personal skills (eg, volume and tone of voice, body language, genuine enthusiasm) are important.
ExerciseExercise• Philmont Expedition 7-30 (8 Scouts, 2 adults)
• Bear sighting – 2 Scouts mauled
• Tooth of Time Camp
• One hour ago
• We need assistance, now!
• Need: ambulance, medics, first-aid supplies; really big bear trap could be useful
Does it grab your attention and why? Strengths/weaknesses?
Blueprint for Blueprint for CommunicationCommunication
Per Aristotle >2,000 years ago . . .
• Sender
• Message
• Receiver
Applies to ALL forms of communication, eg, spoken, written, music, film, pantomime.
Zulu Toss Game – how applies to “communication?”
If any one is actually or functionally missing, there is no communication!
Effective Listening as a Effective Listening as a Communication ToolCommunication Tool
• Receivers pay attention and seek the message; provide feedback
• Senders provide what receivers need in a manner that engages their minds; pay attention to receivers spoken and unspoken feedback
• Good communication depends on good listening – it’s a two-way street!
Engaging the AudienceEngaging the Audience
“I want this presentation to be a success. If it’s not working for you, let me know,
and we’ll try something different to make it better.”
• Has anyone ever said that to you? How does it make you feel as a listener?
• Do speakers seem too “locked in” to their presentations, regardless of the situation?
Engaging the AudienceEngaging the Audience
• “What do you want?” How often do speakers really ask this most important question in communication, rather than
“What do I want to tell you?”
• How often do we think about this with regard to youth.
• If we do not know what others want/need, there is little chance that we can communicate effectively.
Barriers to EffectiveBarriers to EffectiveCommunication Can Be . . .Communication Can Be . . .
• lack of common ground
• lack of sincerity
• lack of authority
• lack of clarity
• poor presentation skills
• lack of receptiveness
• environment
Ways to Assure Ways to Assure Good Communication Are . . .Good Communication Are . . .
• common ground
• sincerity (care about message / receiver)
• authority (know what you’re talking about)
• clarity (concise, to the point, no “spin”)
• good presentation skills
• receptiveness (you and them)
• environment
Communication in a Communication in a Digital Era . . .Digital Era . . .
• How many of you use e-mail?
• How many send text messages?
• How many blog or read blogs?
• Who has Facebook account?
• Who uses Twitter?
Important RulesImportant Rules
• The responsibility for anything you write is yours alone.
• Be Authentic
• Consider Your Audience
• Exercise Good Judgment
• Respect Copyrights and Fair Use
• Protect Personal Information
Good Teaching RequiresGood Teaching RequiresGood CommunicationGood Communication
• Teaching of skills REQUIRES effective communication.
• Discuss the process for teaching you how to tie a woggle?
– what techniques?
– strengths?
– room for improvement?
Good TeachingGood Teaching• Make it hands-on
(Everyone had a cord and was actively involved).
• Set an achievable, understandable goal (There was a finished woggle to observe).
• Use a multimedia approach—handouts, visuals, etc (You had a handout with diagrams).
• Demonstrate the process (Leader demonstrated).
• Let participants try it (You did!).
• Give support and praise (Did I? Did your patrol mates?).
The Teaching EDGEThe Teaching EDGE™™
• EE xplain how to do the skill.
• DD emonstrate how to do the skill.
• GG uide others as they do the skill (feedback).
• EE nable others to use the skill:– time– materials– opportunity
Communication . . .Communication . . .• is a tool of leadership
• is essential to effective teams
• happens in the “common ground”
• should be clear and concise
• happens when sender and receiver consider each other
• takes many forms, eg, written, spoken, pictorial, non-spoken aural
• requires the gift of feedback!
Great Leaders Great Leaders
Are Great Are Great
Communicators!Communicators!
So, did we . . .So, did we . . .• Relate the experience of the
Communication Traps and Zulu Toss Games to basic principles of communication? (YOU BET!)
• Understand how listening can be an important part of communication? (YOU BET!)
• Develop strategies to overcome barriers to communication? (YOU BET!)
• Practice some skills of effective instruction? (YOU BET!)
Thank You!Thank You!
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