Intro to Sport Marketing

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    Intro to Sport Marketing

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    Intro to Sport Marketing

    Agenda Current Events

    Ice to the Eskimos (Chapters 1 & 2)

    Size of the Sport Industry

    Differentiate between Sport Product & Traditional

    Goods & Services Differentiate between Fans & Customers

    Differentiate between Marketing & Sport Marketing

    2 Thrusts of Sport Marketing

    Break Sport Sponsorship Proposal Assignment

    Marketing Plan Assignment

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    U.S. GDP by Industry (Milano & Chelladurai, 2011)Rank Industry Value ($B)

    1 Real Estate 1461

    2 Retail Trade 812

    3 Wholesale Trade 723

    4 Construction 608

    5 Professional, Scientific, & Technical Services 542

    6 Federal Reserve banks, Credit Intermediation & Related Activities 506

    7 Ambulatory Health Care Services 433

    8 Hospital & Nursing & Residential Care Facilities 3340 [sic]

    9 Administrative Support Services 344

    10 Broadcasting & Telecommunications 324

    11 Other Services, Except Government 288

    12 Insurance Carriers & Related Activities 264

    13 Utilities 249

    14 Management of Companies & Enterprises 234

    15 Food Services & Drinking PlacesSPORT (Liberal Estimate)

    225207

    16 Manufacturing Chemical ProductsSPORT (Moderate Estimate)

    199189

    17 Securities, Commodity Contracts, & Investments 184

    18 Legal ServicesSPORT (Conservative Estimate)

    176168

    19 Manufacturing Food & Beverage & Tobacco Products 164

    20 Oil & Gas Extraction 150

    21 Publishing Industries 142

    22 Computer Systems Design & Related Services 133

    23 Manufacturing Computer Electronic Products 132

    24 Manufacturing Fabricated Metal Products 123

    25 Truck Transportation 119

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    Why are these the wealthiest franchises?How many of the top 20 are in the NFL?

    FORBES FRANCHISE VALUESTeam League Owner ValueWashington Redskins NFL Daniel Snyder $1.1 billionDallas Cowboys NFL Jerry Jones $923 millionHouston Texans NFL Robert McNair $905 millionNew England Patriots NFL Robert Kraft $861 millionPhiladelphia Eagles NFL Jeffrey Lurie $833 millionDenver Broncos NFL Pat Bowlen $815 millionCleveland Browns NFL Randy Lerner $798 millionChicago Bears NFL McCaskey Family $785 millionTampa Bay Buccaneers NFL Malcolm Glazer $779 millionBaltimore Ravens NFL Steve Bisciotti $776 millionMiami Dolphins NFL Wayne Huizenga $765 millionCarolina Panthers

    NFL

    Jerry Richardson

    $760 million

    Green Bay Packers NFL Public $756 millionDetroit Lions NFL William Ford $747 millionTennessee Titans NFL Bud Adams $736 millionNew York Yankees MLB George Steinbrenner $730 millionPittsburgh Steelers NFL Dan Rooney $717 millionSeattle Seahawks

    NFL

    Paul Allen

    $712 million

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    10 Differences Between TraditionalGoods/Services and the Sport Product

    1. Often sport organizationssimultaneously compete andcooperate

    2. The sport product is publiclyconsumed

    3. Sport consumers often considerthemselves experts

    4. Sport consumer demand fluctuateswidely

    5. Fans have an emotional tie totheir favorite team/sport

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    10 Differences Between TraditionalGoods/Services and the Sport Product

    6.The sport product is perishable7. The Sport product is intangible and

    subjective

    8. The sport product is unpredictable

    and inconsistent

    9. The sport marketer has little or nocontrol over the core product andmust concentrate on product

    EXTENSIONS.

    10. Sport is universal and pervades allelements of life

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    Wait, You Pay Your Competitor?2013 Week 1 payouts:

    Ohio St paying Buffalo $1M,

    Miami paying FAU $500K,

    Oregon paying Nicholls St $450K,

    Kansas St paying NDSU $350K

    To Beat You???Wins by FCS schools with paychecks:

    E. Washington ($450K)over Oregon St.

    McNeese St ($400K) over USF

    NDSU ($350K) over Kansas St.

    Towson ($275K) over U Conn

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    How are sports FANS different from customers?

    If you get a good set of tires for your car, you aresatisfied.

    Things you will never say:

    Let me show you my new tires.

    This last month I had the best electricity Ive ever had.

    Hey, lets all go grocery shopping. Ill set up the tailgating in theparking lot.

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    How are sports FANS different from customers?This morning I used Crest.

    Do you like Crest?

    When are you going to use Crest again? Do you think it will perform well again?

    Would you like to use Crest together?

    Did you hear them talking about Crest

    on Toothpaste Talk Radio this morning?

    Where did you get that throwback Crestjersey?

    You repeatedly pay for cable.

    You are loyal to your anti-perspirant.

    You identify with your team.

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    Top 10 Differences Between Goods/Services Marketing and Sports

    Marketing

    Dimension Goods/services Sports & Entertainment

    1 Purchasers Customers Fanatics

    2Adoption Loyaltyrepeat purchasers of the

    same brand (viz., lack of switching

    behavior)

    Psychological identification with

    individuals and teams that goes

    beyond mere loyalty

    3 Promotion & Media Owner pays media for promotion Fans, sponsors, and media pay to

    promote team/event

    4 Distribution Channel Static; More site-limited Mobile; more flexible

    5 Product Adapted Global

    6 Price Customer pays a given price for

    good/service

    Two-part: Fans frequently pay for

    the rightto pay for tickets

    7 Facilities Corporate owner buys/builds own

    facilities

    Government (taxpayer) typically

    pays for facilities

    8 Competition Individual branding in competitive

    markets

    Cooperative contractual

    relationshipsmonopoly power &

    anti-trust exemption

    9 Exchange Principally economic exchange Principally social exchange

    10Employees Contractual power favors owners Contractual power favorsemployees (players)

    http://www.youtube.com/watch?v=tRBDMMVctu8&feature=youtu.be
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    So, is sports marketing

    different?Sports marketing is building a highly identified fan

    base such that fans, sponsors, media and

    government pay to promote and support theorganization for the benefits of social exchange andpersonal, group and community identity within a

    cooperative competitive environment.

    M k i O i i

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    Marketing OrientationConcentrating on understanding the consumer and providing asports product that meets consumer needs while achievingorganizational objectives.

    For Example:The Boston Red Sox, despite a tremendous ticket-demand everyyear, still work hard on fan relations and marketing initiatives.

    They know that they cant take the fans for granted.

    They worked with a graphic designer to make their tickets looksharper.

    A team vice president taste-tests the parks concession food

    Theyve extended the box office hours so fans can buy tickets on theway out of a game

    (Boston Globe, 7/02)

    M k ti M i

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    Marketing Myopia

    Marketing myopia is the practice of defining a business interms of goods and services rather than benefits sought by

    customers.

    Myopic sport organizations

    Focus on producing and selling rather than meeting needs ofcustomers

    Rely on winning

    Confuse marketing with promotions

    Ignore competitionFocus on the short term rather than the long term

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    Marketing Myopia

    Does winning guarantee increased attendance?

    The Edmonton Oilers won five Stanley Cups in sevenyears season ticket sales went down after eachyear.

    Said one Oiler executive: "The Oilers went through aperiod where all they did was open the doors andwaited for people to show up. That's not how you dobusiness." (Edmonton Sun, 9/02)

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    2 Major Thrusts of Sport Marketing

    A. Marketing OF Sports

    B. Marketing THROUGH Sports

    http://www.youtube.com/watch?v=OEeK7OH6kXchttp://www.youtube.com/watch?v=QhryeUPEas0
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    S S P A

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    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

    Select a Partner for the Sponsorship

    Proposal Assignment

    Now that we have our groups established:From the next slide your group must pick your top 3 (in

    order, 1=most desired 3= third most desired) sportproperties you want to represent in a sponsorshipnegotiation.

    You also have to pick your top 3 corporations you wantto represent in a sponsorship negotiation

    GO!

    S S P A

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    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

    Sport Properties:

    Richmond Flying Squirrels Richmond Raiders

    Lobs & Lessons

    Richmond Kickers

    Arena Racing University of Richmond

    Athletics

    VCU Athletics

    Special Olympics Virginia SCOR

    Tuckahoe Little League

    Sponsors:

    Jersey Mikes Haley Automotive Group

    American Family Fitness

    Lexus of Richmond

    First Capital Bank Car Pool

    Martins

    Virginia 529

    Bon Secours SportsMedicine

    VCU Medical Center

    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

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    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

    Each group will be emailed to inform them which sportproperty and which sponsor they will represent.

    Each student team will research their assigned company (thebusiness) and develop a profile of that organization.

    Each business will develop and rank three objectives theywould like to achieve through a sport sponsorship.

    Businesses should also consider a dollar amount they think thecompany might be willing to invest in an annual sport

    sponsorship.

    In order to objectively evaluate all sponsorship proposals, eachbusiness must create an evaluation matrix they will use.

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    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

    Playing the role of the sport organization, three sport

    properties will meet with each potential sponsorshipclient (business) to discuss their business and

    objectives.

    After conducting a needs analysis for each business

    through the meetings on October 22, sport

    organizations will develop a sponsorship proposal to

    meet the needs of each potential sponsor.

    S t i ti tili h t i t th i h f

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    Sport organizations can utilize whatever inventory they wish for

    their proposals with the following exceptions:

    sport organizations may not sell any naming rights to facilities or teams

    they may not sell any television spots (for this exercise, we will assume that all sport

    organizations control their own radio broadcasts and web streaming if they possess such inventory).

    For this exercise, sport organizations must also pay a rental fee

    for any use of the sport facility outside of game day and must pay awholesale price to the concessionaire for any catering or food

    offers.

    All sponsorship proposals must be for a term of one season.

    Also note, exclusive inventory cannot be offered to more than one

    client (i.e., only one client can be presenting sponsor of the pregame radio show).

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    On November 4, sport organizations will make three

    sponsorship presentations, one to each prospect.

    Each team will have a maximum of 15 minutes for each

    proposal, which will include any negotiation time.

    After hearing all three proposals, each business will

    rank the three proposals (Best = 1, Worst = 3).

    Each business will then submit a 2-3 page paper

    explaining their sponsorship evaluation criteria, including

    a completed Sponsorship Evaluation Matrix for eachsport property they met with, and their justification for

    their sponsorship rankings.

    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

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    SPORT SPONSORSHIP PROPOSAL ASSIGNMENT

    *Due to the creative nature of this project, the Sponsorship must

    be turned in to the instructor via hard-copy and not

    electronically.

    Grading for the project will be as follows:

    Sponsorship proposals 50 points

    Evaluation paper 25 points

    Proposal ranking 25 points (avg. of three proposals ~ 25, 20, 15)

    Total Points: 100

    *Yes, part of your grade is reflected in how well you evaluate the

    sponsorship proposals you hear when acting as the potential sponsor.

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    MARKETING PLAN SPORT PROPERTIESArena Racing

    Bike MS

    College Prep Golf Tour

    Sportable

    VCU Womens Basketball

    VCU Baseball

    U of Richmond Mens Lacrosse

    U of Richmond Womens Lacrosse

    Individually, email your top three picks for which sport property you want to create a marketing

    plan (1= Most Desired 3 = Third Most Desired) to the instructor.