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This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission. Marketing 3331 Intro to Marketing Concepts and Strategies

Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

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Page 1: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Marketing 3331 Intro to Marketing Concepts and Strategies

Page 2: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Hello! I am Musanna Al-Muntasir I am here because I am passionate about marketing. You can email me at [email protected].

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Page 3: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

IN MARKETING NEWS TODAY

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Page 4: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

IKEA actually wants you to pee on their ad. Great news, Ikea shoppers! Thanks to a new print ad you can find out if you’re pregnant and discover a discount on a crib. S ource: https:/ / www.huffingtonpost.com/ entry/ ikea- wants- pregnant- women- to- pee- on- this- ad- for- a-discount- on- a-crib_us_5a561c10e4b0b117f881206a

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Page 5: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Diet Coke Launches Full Brand Restage. An updated look, new packaging, the debut of four new flavors and a new campaign; modernizing Diet Coke for a new generation of drinkers. Source: http:/ / www.coca-colacompany.com/ stories/ diet-coke-relaunch

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Page 6: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Creating customer relationships and value through Marketing You start by bringing the attention of your target audience over a key concept using icons or illustrations

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Page 7: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

What does marketing do? • Discover the needs and wants of customers • Satisfy those needs and wants

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Page 8: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

What influences marketing actions? ● The Organization Itself and Its Departments ● Society ● Environmental Forces

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Page 9: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

What influences marketing actions?

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Page 10: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

For marketing to occur requirements need to be met

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● Two + parties with unsatisfied needs

● A desire and ability to be satisfied

● A way for the parties to communicate

● Something to exchange

Page 11: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Discovering Consumer Needs • Consumers May Not Know or Cannot Describe What They Need or

Want • 94% of 40,000 new products fail

• Most new products fail • The challenge lies with focusing on consumer benefits and

learning from past mistakes.

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Page 12: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Needs vs Wants • Does Marketing persuade people to buy the “Wrong” things?

• 94% of 40,000 new products fail • What is a market?

• A market exists when people have the desire and economic ability to buy an offering.

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Page 13: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Find consumer needs through market research.

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Page 14: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

What is a target market? • Target markets are groups of customers targeted by marketing

programs

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Page 15: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

The Marketing Mix The Four Ps

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1 Product Price

2 Place

3 Promotion

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CONTROLLABLE FACTORS

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Page 16: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Customer Value Proposition Benefits promised to customers to satisfy their need.

Things not in your control

Environmental Forces ● Social ● Economic ● Technological ● Competitive ● Regulatory

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Page 17: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Quotations are commonly printed as a means of

inspiration and to invoke philosophical thoughts from the

reader.

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Page 18: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Customer value strategies

Best Price Best Service Best Product

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Customer Value Benefits to the buyer from their products and services

Page 19: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

What is US Bank’s value strategy in their ad?

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Page 20: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Relationship Marketing • It’s easy to understand but hard to do! • Your requirements to get started:

• A well established and researched marketing program • Target of specific market segments

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Page 21: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Discovering and satisfying student needs. Post-It® Notes + Felt-Tip Markers = Post-It® Flag Pen

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Page 22: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

How did Post-It® target college students and offices?

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Page 23: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

They went to the next level.

Post-It® Notes + Felt-Tip Markers + Highlighters = Post-It® Flag Highlighter

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Page 24: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Marketing Concept • It’s the idea that organizations satisfy the customers’ needs while

achieving organization’s goals

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Page 25: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

America’s hottest retailer

● Set low prices ● Offered unusual products ● Employee engagement

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Market Orientation Focusing efforts to collect and use information to create customer value.

Page 26: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Customer Relationship Management • Identify and develop offerings for buyers • The customer experience

• What firms think they can offer customers • W hat customers say they receive

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Page 27: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Who markets? Everyone! What is marketed? Everything! ● Products (goods) – Physical items ● Ideas – Intangible (concepts/ causes) ● Services – Intangible

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Page 28: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

Who benefits from what is bought and used?

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Society as a whole

Concumers who buy

Organizations that sell

Businesses that

buy

Page 29: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

How do consumers benefit? Form Utility ● Production of the production or service Place Utility ● Having an offering where consumers are located Time Utility ● Having it available when needed Possession Utility ● Value of making the purchase easy

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Page 30: Intro to Marketing Concepts and Strategies Marketing 3331 to Marketing... · 2019-05-18 · Marketing 3331. Intro to Marketing Concepts and Strategies . ... Diet Coke Launches . Full

This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part without permission.

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