58
Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute 110 William Street New York, NY 10038 Tel: (212) 346-5520 Fax: (212) 732-1916 [email protected] CPCU Society Annual Meeting Philadelphia, PA September 9, 2008

Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

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Page 1: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Into the Looking Glass: Trends & Challenges in the

P/C Insurance Industry

Robert P. Hartwig, Ph.D., CPCU, PresidentInsurance Information Institute 110 William Street New York, NY 10038

Tel: (212) 346-5520 Fax: (212) 732-1916 [email protected] www.iii.org

CPCU Society Annual MeetingPhiladelphia, PA

September 9, 2008

Page 2: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Presentation Outline

• Weakening Economy: Insurance Impacts & Implications

• Profitability

• Underwriting Trends

• Premium Growth

• Capacity/Capital

• Investment Overview

• Catastrophic Loss

• Shifting Legal Liability, Tort & Political Environment

Page 3: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

THE ECONOMIC STORM

What a Weakening Economy & The Threat of Inflation Mean

for the Insurance Industry

Page 4: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

3.7

%

0.8

% 1.6

%

2.5

%

3.6

%

3.1

%

2.9

%

0.1

%

4.8

%

4.8

%

0.9

%

3.3

%

1.2

%

0.3

% 1.1

%

2.0

% 2.5

%

2.7

%

-0.2%-1%

0%

1%

2%

3%

4%

5%

6%

   2

00

0  

 

   2

00

1  

 

   2

00

2  

 

   2

00

3  

 

   2

00

4  

 

   2

00

5  

 

   2

00

6  

 

07

:1Q

07

:2Q

07

:3Q

07

:4Q

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

Real GDP Growth*

*Yellow bars are Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 8/08; Insurance Information Institute.

Economic toll of credit crunch, labor market

contraction and high energy prices is growing, though no

official recession declared

Stimulus check, export effects

Page 5: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

U.S. Unemployment Rate,(2007:Q1 to 2009:Q4F)*

4.7%4.6%

4.7%

4.5% 4.5% 4.5%4.6%

4.8%4.9%

5.4%

5.7%

5.9%

6.1% 6.1% 6.1% 6.1%

4.0%

4.5%

5.0%

5.5%

6.0%

6.5%

06:Q1 06:Q2 06:Q3 06:Q4 07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4

* Blue bars are actual; Yellow bars are forecastsSources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (8/08); Insurance Info. Inst.

Rising unemployment will erode payrolls and workers

comp’s exposure base

Page 6: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

New Private Housing Starts,1990-2014F (Millions of Units)

2.07

1.80

1.36

0.97

0.97

1.38 1.

45

1.54 1.56

1.51

1.48

1.35

1.46

1.29

1.20

1.01

1.19

1.47

1.62 1.64

1.57 1.60

1.71

1.85

1.96

0.91.01.11.21.31.41.51.61.71.81.92.02.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07F08F09F10F11F12F13F14FSource: US Department of Commerce; Blue Chip Economic Indicators (10/07), except 2008/09 figures from 8/08 edition of BCEF; Insurance Info. Institute

Exposure growth forecast for HO insurers is dim for 2008/09

Impacts also for comml. insurers with construction risk exposure

New home starts plunged 34% from 2005-2007;

Drop through 2008 trough is 54% (est.)—a net annual decline of

1.1 million units

I.I.I. estimates that each incremental 100,000 decline in housing starts costs

home insurers $87.5 million in new exposure (gross premium). The net

exposure loss in 2008 vs. 2005 is estimated at $963 million.

Page 7: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

50

3.7

51

1.9

50

8.3

50

3.3

49

6.6

50

2.2

49

6.2

48

9.1

49

1.4

49

2.2

49

5.9

400

500

600

98 99 00 01 02 03 04 05 06 07 08*

P/C Direct Carrier Employment

Source: U.S. Dept of Labor, Bureau of Labor Statistics *through June 2008, preliminary

Thousands P/C direct carrier employment has been stable in recent years. Will focus on expenses impact

employment?

Page 8: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

5.2%

-0.9

%-7

.4%

-6.5

%-1

.5%

1.8%

4.3%

18.6

%20

.3%

5.8%

0.3%

-1.6

%-1

.0%

-1.8

%-1

.0%

3.1%

1.1%

0.8%

0.4%

0.6%

-0.4

%-0

.3%

1.6%

5.6%

13.7

%7.

7%1.

2%-2

.9% -0

.5%

-3.4

%-4

.9%

-10%

-5%

0%

5%

10%

15%

20%

25%7

87

98

08

18

28

38

48

58

68

78

88

99

09

19

29

39

49

59

69

79

89

90

00

10

20

30

40

50

60

70

8F

Rea

l N

WP

Gro

wth

-4%

-2%

0%

2%

4%

6%

8%

Rea

l G

DP

Gro

wth

Real NWP Growth Real GDP

Real GDP Growth vs. Real P/C Premium Growth: Modest Association

P/C insurance industry’s growth is influenced modestly by growth

in the overall economy

Sources: A.M. Best, US Bureau of Economic Analysis, Blue Chip Economic Indicators, 8/08; Insurance Information Inst.

Page 9: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Regulatory Response &

Financial Services Modernization

Impacts on Insurers

Page 10: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Treasury Regulatory Recommendations Affecting Insurers

Source: Department of Treasury Blueprint for a Modernized Financial Regulatory System, March 2008.

• Establishment of an Optional Federal Charter (OFC) Would provide system for federal chartering, licensing, regulation and

supervision of insurers, reinsurer and producers (agents & brokers)• OFC Would Incorporate Several Regulatory Concepts

Ensure safety and soundness Enhance competition in national and international markets Increase efficiency through elimination of price controls, promote

more rapid technological change, encourage product innovation, reduce regulatory costs and provide consumer protection

• Establishment of Office of National Insurance (ONI) Department within Treasury to regulate insurance pursuant to OFC Headed by Commissioner of National Insurance Commissioner has regulatory, supervisory, enforcement and

rehabilitative powers to oversee organization, incorporation, operation, regulation of national insurers and national agencies

• UPDATE: HR 5840 Introduced in April Would Establish Office of Insurance Information (OII) Would create industry “voice” within Treasury

Page 11: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Post-Crunch: Fundamental Issues To Be Examined Globally

Source: Insurance Information Institute

• Adequacy of Risk Management, Control & Supervision at Financial Institutions Worldwide Failure of risk management (and regulation) Implications for ERM? Includes review of incentives

• Effectiveness and Nature of Regulation What sort of oversite is optimal given recent experience? Credit problems arose under US and European (Basel II) regulatory

regimes Will new regulations be globally consistent? Can overreactions be avoided? Capital adequacy & liquidity

• Accounting Rules Problems arose under FAS, IAS Asset Valuation, including Mark-to-Market Structured Finance & Complex Derivatives

• Ratings on Financial Instruments New approaches to reflect type of asset, nature of risk

Page 12: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Inflation Overview

Pressures Claim Costs, Expands Probable & Possible Max Losses

Page 13: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Annual Inflation Rates(CPI-U, %), 1990-2009F

4.9 5.1

3.0 3.2

2.6

1.51.9

3.3 3.4

1.3

2.5 2.3

3.0

3.8

2.8

5.6

4.4

2.92.82.92.4

0

1

2

3

4

5

6

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08* 08F09F

*12-month change July 2008 vs. July 2007 Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, August 10, 2008. (forecasts)

In July 2008, on a year-over-year basis inflation was 5.6% -- a level not seen since 1991.

Page 14: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Medical & Tort Cost Inflation

Amplifiers of Inflation, Major Insurance Cost Driver

Page 15: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Consumer Price Index for Medical Care vs. All Items, 1960-2007

207.3

351.1

0

100

200

300

400

60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

Ind

ex V

alu

e (1

982-

84=

100)

All Items Medical Care

Source: Department of Labor (Bureau of Labor Statistics; Insurance Information Institute.

(Base: 1982-84=100)

Inflation for Medical Care has been surging

ahead of general inflation (CPI) for 25

years. Since 1982-84, the cost of medical care has

more than tripled

Soaring medical inflation is among the most serious

long-term challenges facing

casualty, disability and LTC insurers

Page 16: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Tort Cost Growth & Medical Cost Inflation vs. Overall Inflation (CPI-U), 1961-2008*

0%

2%

4%

6%

8%

10%

12%

14%

1961-70 1971-80 1981-90 1991-2000 2001-08E

Tort Costs Medical Costs CPI

*Medical cost and CPI-U through April 2008 from BLS. Tort figure is for full-year 2008 from Tillinghast.

Tort System is an Inflation Amplifier

Avg. Ann. Change: 1961-2008*

Torts Costs: +8.4%Med Costs: +6.0%

Overall Inflation: +4.2%

Sources: US Bureau of Labor Statistics, Tillinghast-Towers Perrin, 2007 Update on U.S. Tort Costs; Insurance Info. Inst.

Tort costs move with inflation but at twice the rate

Page 17: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Med Costs Share of Total Costs is Increasing Steadily

Indemnity54%

Medical46%

Source: NCCI (based on states where NCCI provides ratemaking services).

Indemnity53%

Medical47%

Indemnity41%

Medical59%1987

1997

2007pMed cost inflation is one factor to high WC severity.

Med cost are now nearly 60% of all lost time claim costs

Page 18: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

PROFITABILITY

Profits in 2006/07 ReachedTheir Cyclical Peak;

By No Reasonable Standard Can Profits Be Deemed Excessive

Page 19: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

P/C Net Income After Taxes1991-2008 ($ Millions)*

$14,

178

$5,8

40

$19,

316

$10,

870

$20,

598

$24,

404 $3

6,81

9

$30,

773

$21,

865

$3,0

46

$30,

029

$61,

940

$32,

936

-$6,970

$65,

777

$44,

155

$20,

559

$38,

501

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08*

*ROE figures are GAAP; 2008 figure is annualized Q1 net income of $8.234B; 1Return on avg. surplus.Sources: A.M. Best, ISO, Insurance Information Inst. ***9.5% excl. mortgage and finl. guarantee insurers.

2001 ROE = -1.2%2002 ROE = 2.2%2003 ROE = 8.9%2004 ROE = 9.4%2005 ROE= 9.6%2006 ROE = 12.2%2007 ROAS1 = 12.3%**2008 ROAS = 6.4%***

Insurer profits peaked in 2006

Page 20: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08Q1

US P/C Insurers All US Industries

ROE: P/C vs. All Industries 1987–2008:Q1

2008 P/C insurer figure is annualized Q1 return on average surplus. Excluding mortgage and financial guarantee insurers = 9.5%. Source: ISO, Fortune; Insurance Information Institute.

Andrew Northridge

Hugo Lowest CAT losses in 15 years

Sept. 11

4 Hurricanes

Katrina, Rita, Wilma

P/C profitability is cyclical and volatile

Mortgage & Financial Guarantee Impact

Page 21: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

-5%

0%

5%

10%

15%

20%

25%

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08

Profitability Peaks & Troughs in the P/C Insurance Industry,1975 – 2008:Q1

1975: 2.4%

1977:19.0% 1987:17.3%

1997:11.6%

2006:12.2%

1984: 1.8% 1992: 4.5% 2001: -1.2%

10 Years

10 Years

9 Years

*GAAP ROE for all years except 2007 which is ROAS of 12.3%. All figures include mortgage an d financial guarantee insurers. Excluding M&FG insurers 2008:Q1 ROAS is 9.5%..Source: Insurance Information Institute, ISO; Fortune

2008Q1: 6.4%(9.5% excl. M&FG)

Page 22: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Advertising Expenditures by P/C Insurance Industry, 1999-2007E

$ Billions

$1.736 $1.737 $1.803 $1.708

$3.695

$4.323

$2.975

$2.111$1.882

$1.5

$2.0

$2.5

$3.0

$3.5

$4.0

$4.5

99 00 01 02 03 04 05 06 07ESource: Insurance Information Institute from consolidated P/C Annual Statement data.

Ad spending by P/C insurers is at a record high, signaling

increased competition

Page 23: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

FINANCIAL STRENGTH &

RATINGS Industry Has Weathered

the Storms Well, But Cycle May Takes Its Toll

Page 24: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

P/C Insurer Impairment Frequency vs. Combined Ratio, 1969-2007E

90

95

100

105

110

115

120

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

Co

mb

ine

d R

ati

o

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

2

Imp

air

me

nt

Ra

te

Combined Ratio after DivP/C Impairment Frequency

Impairment rates are highly correlated

underwriting performance and could reached a

record low in 2007

Source: A.M. Best; Insurance Information Institute

2007 impairment rate was a record low 0.12%, one-seventh the 0.8% average since 1969;

Previous record was 0.24% in 1972

Page 25: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

UNDERWRITINGTRENDS

Extremely Strong 2006/07;Relying on Momentum &

Discipline for 2008

Page 26: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

90

95

100

105

110

115

120

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08F

Combined Ratios

1970s: 100.3

1980s: 109.2

1990s: 107.8

2000s: 102.0*

Sources: A.M. Best; ISO, III *Full year 2008 estimates from III.

P/C Insurance Combined Ratio, 1970-2008F*

Page 27: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

115.8

107.4

100.198.3

100.7

92.4

103

107

102.5

99.0

95.6

90

100

110

120

2001 2002 2003 2004 2005 2006 2007 2008 2008* 2009F 2010F

P/C Insurance Industry Combined Ratio, 2001-2010F

*Includes Mortgage & Financial Guarantee insurers. Sources: A.M. Best, ISO; III.

2005 ratio benefited from heavy use of reinsurance which lowered net losses

Best combined ratio since 1949

(87.6)

As recently as 2001, insurers paid out nearly $1.16 for every

$1 in earned premiums

Relatively low CAT

losses, reserve releases

Including Mortgage

& Fin. Guarantee insurers

Cyclical Deterioration

Page 28: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

-55-50-45-40-35-30-25-20-15-10-505

101520253035

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

Source: A.M. Best, ISO; Insurance Information Institute * Includes mortgage * finl. guarantee insurers

$ B

illi

ons

Insurers earned a record underwriting profit of $31.7 billion in 2006, the largest ever but only the

second since 1978. Cumulative underwriting deficit from 1975 through 2007 is $422 billion.

Underwriting Gain (Loss)1975-2008:Q1*

$561 mill underwriting loss in 08:Q1 incl. mort. & FG insurers

Page 29: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

PREMIUM GROWTH &

PRICING Sluggishness Persists

Page 30: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

22%

24%

1971

1972

1973

1974

1975

1976

1977

1978

1979

1980

1981

1982

1983

1984

1985

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

F20

09F

2010

F

Sources: A.M. Best, ISO, Insurance Information Institute

Strength of Recent Hard Markets by NWP Growth

1975-78 1984-87 2000-03

In 2007 net written premiums fell 0.6%, the first decline since 1943

Shaded areas denote “hard

market” periods

Negative or zero growth

likely

Page 31: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

$651 $6

68 $691 $7

05

$703

$685

$690 $7

24

$780 $8

23 $851

$847

$838

$847

$600

$650

$700

$750

$800

$850

$900

$950

94 95 96 97 98 99 00 01 02 03 04 05* 06* 07*

Average Expenditures on Auto Insurance

*Insurance Information Institute Estimates/ForecastsSource: NAIC, Insurance Information Institute

Countrywide auto insurance expenditures

are expected to fall 0.5% in 2007, the first drop

since 1999

Lower underlying frequency and modest

severity are keeping auto insurance costs in check

Page 32: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Cumulative Commercial Rate Change by Line: 4Q99 – 2Q08

Source: Council of Insurance Agents & Brokers

Commercial account pricing has been trending down for 4+ years and is now

on par with prices in late 2001

Page 33: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

U.S. Domiciled Captives- Net Premiums Written ($ Millions)

$8.4

$9.0

$9.3

$9.9

$10.2

$8.0

$8.5

$9.0

$9.5

$10.0

$10.5

2002 2003 2004 2005 2006

$ M

illi

ons

Source: A.M. Best, 2007 Special Report: U.S. Captive Insurers – 2006 Market Review

Following a five-year period of rapid growth, U.S. captive insurers saw net premiums written increase by just 2.7 percent in 2006, after 6.2 percent growth in 2005.

Page 34: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

RISING EXPENSES

Expense Ratios Will Rise as Premium Growth Slows

Page 35: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Personal vs. Commercial Lines Underwriting Expense Ratio*

23.4%24.3%

25.0%27.1%

24.4%

24.5%24.8%25.6%

24.6%

25.6%24.7%

26.1%26.6%

27.5%

30.8%

27.0%

26.3%26.4%25.6%

30.0%

31.1%

29.4%

29.9%29.1%

26.6%

25.0%

20%

22%

24%

26%

28%

30%

32%

96 97 98 99 00 01 02 03 04 05 06 07E 08F

Personal Commercial

*Ratio of expenses incurred to net premiums written.Source: A.M. Best; Insurance Information Institute

Expenses ratios will likely rise as premium growth slows

Page 36: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

CAPACITY/SURPLUS

Accumulation of Capital/ Surplus Depresses ROEs

Page 37: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

$550

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08

U.S. Policyholder Surplus: 1975-2008:Q1*

Source: A.M. Best, ISO, Insurance Information Institute. *As of March 31, 2008

$ B

illi

ons

“Surplus” is a measure of underwriting capacity. It is analogous to “Owners Equity” or “Net Worth” in non-insurance organizations

Capacity as of 3/31/08 was $515.6, down 0.4% from 12/31/07 was $517.9B, but 80% above its 2002 trough.

Recent peak was $521.8 as of 9/30/07

The premium-to-surplus fell to $0.85:$1 at year-end 2007, approaching

its record low of $0.84:$1 in 1998

Page 38: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Annual Catastrophe Bond Transactions Volume, 1997-2007

$1,729.8

$966.9

$7,329.6

$4,693.4

$1,991.1

$1,142.8$1,219.5$846.1$984.8$1,139.0

$633.0

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

97 98 99 00 01 02 03 04 05 06 07

Ris

k C

apita

l Iss

ues

($ M

ill)

0

5

10

15

20

25

30

35

Nu

mb

er o

f Iss

uan

ces

Risk Capital Issued Number of Issuances

Source: MMC Securities Guy Carpenter, A.M. Best; Insurance Information Institute.

Catastrophe bond issuance has soared in the wake of Hurricanes

Katrina and the hurricane seasons of 2004/2005, despite two

quiet CAT years

Page 39: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

MERGER & ACQUISITION

Are Catalysts for P/C Consolidation Growing

in 2008?

Page 40: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

P/C Insurer M&A Activity,* 1997-2008**

$18,289

$6,750$599

$12,823

$800

$9,325

$36,407

$13,808

$3,318$8,683

7

15

10

2

0

2

01

9

21 2

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

$35,000

$40,000

97 98 99 00 01 02 03 04 05 06 07 08**

Tran

sact

ion

Val

ue ($

Mill

)

0

2

4

6

8

10

12

14

16

Num

ber o

f Tra

nsac

tions

Transaction Values Number of Transactions

Source: Lehman Brothers. *Deals exceeding $500 million. *Through June 30, 2008.

M&A activity began to accelerated in 2007. The largest deals as of mid 2008

are Liberty Mutual’s acquisition of Safeco for $6.2B and Allied World’s

acquisition of Darwin for $550 million

Page 41: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Distribution Sector: Insurance-Related M&A Activity, 1988-2006

$542

$446

$1,9

34

$7$1,633

$2,7

20

$689

$60 $2

12

$944

$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000

96 97 99 00 01 02 03 04 05 06

Tran

sact

ion

Val

ue ($

Mill

)

0

50

100

150

200

250

300

Num

ber o

f Tra

nsac

tions

Transaction Values Number of Transactions

Source: Conning Research & Consulting.

No extraordinary trends evident

Page 42: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

0%

10%

20%

30%

40%

50%

60%

70%

83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06

Direct Independent Agents

All P/C Lines Distribution Channels, Direct vs. Independent Agents

Source: Insurance Information Institute; based on data from Conning and A.M. Best.

Independent agents steadily lost market share from the early 1980s through the early 2000s across all P/C lines, but have gained in recent

years. Direct channels include exclusive agency companies, direct marketers and

direct sales (e.g., internet)

Page 43: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

INVESTMENT OVERVIEW

More Pain, Little Gain

Page 44: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Property/Casualty Insurance Industry Investment Gain1

$ Billions

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$63.6

$12.2

$56.9$51.9

$57.9

$0

$10

$20

$30

$40

$50

$60

94 95 96 97 98 99 00 01 02 03 04 05* 06 07

08Q1

1Investment gains consist primarily of interest, stock dividends and realized capital gains and losses. 2006 figure consists of $52.3B net investment income and $3.4B realized investment gain. *2005 figure includes special one-time dividend of $3.2B.Sources: ISO; Insurance Information Institute.

Investment gains are off in 2008 due to lower yields and

poor equity market conditions.

Page 45: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

CATASTROPHICLOSS

What Will 2008 Bring?

Page 46: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

U.S. Insured Catastrophe Losses*$7

.5

$2.7

$4.7

$22.

9

$5.5 $1

6.9

$8.3

$7.4

$2.6 $1

0.1

$8.3

$4.6

$26.

5

$5.9 $1

2.9 $2

7.5

$6.7

$9.3

$100

.0

$61.

9

$9.2

$0

$20

$40

$60

$80

$100

$120

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07

08:Q

2**

20??

*Excludes $4B-$6b offshore energy losses from Hurricanes Katrina & Rita.**Based on preliminary PCS data through June 30. Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01. Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B.Source: Property Claims Service/ISO; Insurance Information Institute

$ Billions2008 CAT losses already exceed all of 2006/2007. 2005 was by far the worst year ever for insured catastrophe losses in the US, but

the worst has yet to come.

$100 Billion CAT year is coming soon

Page 47: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

REINSURANCE MARKETS

Reinsurance Prices are Falling in Non-Coastal Zones, Casualty Lines

Page 48: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Share of Losses Paid by Reinsurers, by Disaster*

30%25%

60%

20%

45%

0%

10%

20%

30%

40%

50%

60%

70%

Hurricane Hugo(1989)

Hurricane Andrew(1992)

Sept. 11 TerrorAttack (2001)

2004 HurricaneLosses

2005 HurricaneLosses

*Excludes losses paid by the Florida Hurricane Catastrophe Fund, a FL-only windstorm reinsurer, which was established in 1994 after Hurricane Andrew. FHCF payments to insurers are estimated at $3.85 billion for 2004 and $4.5 billion for 2005.Sources: Wharton Risk Center, Disaster Insurance Project; Insurance Information Institute.

Reinsurance is playing an increasingly

important role in the financing of mega-CATs; Reins. Costs

are skyrocketing

Page 49: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Reinsurer Market Share Comparison: 1990 vs. 2006

U.S. Reinsurer

64.7%

Offshore Reinsurer

35.3%

1990 2006

Sources: Reinsurance Association of America; Insurance Information Institute.

U.S. Reinsurer

46.9%

Offshore Reinsurer

53.1%

U.S. Reinsurer market share fell precipitously between 1990 and 2006

Page 50: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Shifting Legal Liability & Tort

Environment

Is the Tort PendulumSwinging Against Insurers?

Page 51: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

$17.0$49.6 $58.7

$85.6$17.1

$51.0$70.9

$85.6

$5.2

$20.4

$30.0

$45.5

$0

$50

$100

$150

$200

$250

1980 1990 2000 2006

Commercial Lines Personal Lines Self (Un)Insured

Bil

lion

s

Total = $39.3 Billion

*Excludes medical malpracticeSource: Tillinghast-Towers Perrin, 2007 Update on US Tort Cost Trends.

Total = $121.0 Billion

Total = $159.6 Billion

Total = $216.7 Billion

Personal, Commercial & Self (Un) Insured Tort Costs*

Page 52: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Tort System Costs and Tort Costs as a Share of GDP, 2000-2009F

$179

$233$246

$265

$253

$260

$261

$277

$247

$205

1.82%2.03%

2.22% 2.23%

1.83%1.84%

2.10%

1.83%1.87%

2.24%

$100

$120

$140

$160

$180

$200

$220

$240

$260

$280

$300

00 01 02 03 04 05 06 07E 08E 09E

Tor

t S

yste

m C

osts

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

Tor

t C

osts

as

% o

f G

DP

Tort Sytem Costs Tort Costs as % of GDP

After a period of rapid escalation, tort system costs as % of GDP are now falling

Source: Tillinghast-Towers Perrin, 2007 Update on US Tort Cost Trends.

Page 53: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

REGULATORY & LEGISLATIVE

ENVIRONMENT

Isolated Improvements, Mounting Zealoutry

Page 54: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Rating of Auto/Home Insurance Regulatory & Operating Environment*

Source: James Madison Institute, February 2008.

ME

NH

MA

CT

PA

WVVA

NC

LA

TX

OK

NE

ND

MN

MI

IL

IA

ID

WA

OR

AZ

HI

NJ

RI

MDDE

AL

VT

NY

DC

SC

GA

TN

AL

FL

MS

ARNM

KYMOKS

SDWI

IN

OH

MT

CA

NV

UT

WY

CO

AK

Most states (25) get a “B”, but 7 got A’s, 10 got C’s (including DC), 5 earned D’s and 4 got F’s

*Criteria considered were auto/home residual mkts., auto/home mkt. concentration, loss ratio stability, reg. env.,form regulation, credit scores, territorial restrictions

= A= B= C= D= F

Source: James Madison Institute, Feb. 2008

Page 55: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

PRESIDENTIAL POLITICS & P/C PROFITABILITY

Page 56: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Political Quiz

• Does the P/C insurance industry perform better (as measured by ROE) under Republican or Democratic administrations?

• Under which President did the industry realize its highest ROE (average over 4 years)?

• Under which President did the industry realize its lowest ROE (average over 4 years)?

Page 57: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

15.10%10.13%

8.93%8.65%

8.35%7.98%

7.68%6.98%6.97%

5.43%5.03%

4.83%4.43%

3.55%

16.43%

0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

Carter

Reagan II

G.W. Bush II

Nixon

Clinton I

G.H.W. Bush

Clinton II

Reagan I

Nixon/Ford

Truman

Eisenhower I

Eisenhower II

G.W. Bush I

Johnson

Kennedy/Johnson

*ROE for 2008 based on Q1 data. Truman administration ROE of 6.97% based on 3 years only, 1950-52.Source: Insurance Information Institute

OVERALL RECORD: 1950-2008*

Republicans 8.05%

Democrats 7.14%

Party of President has marginal bearing on profitability of P/C insurance industry

ELECTION IMPACT

P/C Insurance Industry ROE byPresidential Administration,1950-2008*

Page 58: Into the Looking Glass: Trends & Challenges in the P/C Insurance Industry Robert P. Hartwig, Ph.D., CPCU, President Insurance Information Institute

Insurance Information Institute On-Line

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