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8/16/2019 Interviewing 4

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SERVICE ~

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LIVINGSTON JOB SERVICE WORKFORCE

CENTER LIVINGSTON, MONTANA

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THE !" #NTE$%#E&

THE '!((!N) '!$M*T#!N #+ P$!% , T! *++#+T

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Every job listing at Job Service includes acombination of information that includes abrief description of the job, job applicantqualifications and desired qualities. Theseelements are the keys you will need in orderto prepare for an nterview for the jobshould you be called to attend one.

!hen you are viewing a job listing at Job

Service, look for keywords such as"

T#T(

E/.*(#'#C*T#!N+

,.T#E+

$E/.#$EMENT+


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Her e0s a descri1tion for a 2ob listing that is for

a sales manager .

Can you s1ot the key 3ords4

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#&)$E $$&' &2+(ES 7 )E/E$*1 &E!

0+ST*%E(S. !#'E )E1E&)S *& E51E(E&0E.


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(et5s have a look and see ho3 you did6

S#$ES %#'E( &EE)E) T* %#'E (ET#$ST*(E. %+ST E 9: *( *$)E( , #/E # 'S0**$ )1$*%# *( 'E) E2+/#$E&034 %+ST1*SSESS E50E$$E&T 0+ST*%E( SE(/0E S6$$S,E50E$$E&T /E(#$ 7 !(TTE& 0*%%+&0#T*&S6$$S. 1(*( S#$ES #06'(*+&)8E51E(E&0ES ST(*&'$3 )ES(E) 7 1(E-E((E). )+TES"%#'E )#$3 ST*(E *1E(#T*&, 1E(-*(%S#$ES *- 0*%1+TE( SE(/0ES 7 E2+1%E&T,#SSST 0+ST*%E(S !T TE0&0#$ S+11*(T,

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0+ST*%E(S. !#'E )E1E&)S *& E51E(E&0E.


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Job )escriptions ofteninclude the knowledge, skills

and abilities ;sometimescalled 6S#


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n addition to 6S#ample, a truck driver will have knowledge aboutdriving and road conditions specific to operating a trucksafely.

#fter determining the 6S#?s associated with the job,try to think of some possible questions you might beasked in an interview. Tailor the questions to fit theorgani@ation and specific job that you are interviewingfor. 0reate mock or practice interviews by asking"

* 'riend

* $ oommate

* + 1ouse

* Co73ork er


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-ou0ll benefit from having somebody else

hel1ing you 1ractice because8

9= 3ou will have to think on your feet sinceyou won


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here are many different types of job interviewsand interview !uestions.

Job interviews focus on"

"!hat you know C about your work e>perience, education,training, goals, character, personal qualities, the job thatyou


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"EH*%#!$*( #NTE$%#E&+

ehavioral questions reveal details about yourcharacter and how you handle specific events and

situations to the interviewer.

ow do you resolve conflictD

0an you work aloneD#re you a team playerD

ow do you handle stressD

E>ample questions might be"

Tell me about a time when you had to make a decision withoutall of the information you required.

ave you ever failed at something important, and how did youhandle thatD


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#N'!$M*T#!N #NTE$%#E&+

nformation interviews reveal details aboutyour career objectives, your e>perience, work

preferences and other factors.


!hat do you find as the most challenging aspect of a jobD

!hat kinds of basic and advanced skills do you have that would

enable you to perform this jobD

!hat education and training background do you haveD

!here do you see yourself five years from nowD


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nterview questions may be straightforward orthey can also address a combination of differentissues.

*n exam1le could be8

0an you tell us about a time at your current job whereyou had a conflict with a coCworker or supervisor. #nd,how did you handle the issue and what actions did youtakeDF

3our goal is to provide an honest answerthat not only answers the question, but#$S* reinforces your skills andqualifications for the position.

The key is to be able o act confidently, think clearly during yourinterview and adjust our answers to completely answer allquestions. 3ou should cover all main points of ach questionand try to allow your nswers to come across sincerely and in arela>ed manner.


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$ emem ber6

&hen you are ans3ering intervie3 9uestions8

" )on and stay calm.

" S%$EB


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$ecogni:ing #na 11ro 1riate #ntervie3 /uestions

State and -ederal laws govern the interview process andthe use of inappropriate questions by employers.

nterviews should be based on FjobCrelatedF criteria withall questions based on those criteria.

ere are some e>amples of inappropriate topics"

#ge, 'ender or (ace" !hat is your age8gender8raceD

&ame8Title" s that %s. or %rs.D%arital Status" #re you married or divorcedD0hildcare" ave you made childcare arrangementsDEthnic origin of last name" s your last name JapaneseD$anguage" )oes your household speak EnglishD0onditions of work" )oes your family approve of you travelingD

&ational origin" #re you 0hinese or (ussianD(eligion" #re you familiar with the 0atholic 0hurchD(elatives" s your husband employedDSe>ual preference" ow do you feel about gay peopleD(esidence" 0an you handle the long commuteD


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$ecogni:ing #na 11ro 1riate #ntervie3 /uestions

Now that you know it’s not appropriate for an employer

to ask these types of questions, how will you handle it if

one or more do come up during an interview?

In real life, people don’t always follow the rules so it’s

best to be prepared to deflect the question without an

unpleasant confrontation.

The key is to find out !"hat is the #uestion $%&IN' the #uestion(.

)or e*ample, if an employer asks the question+ !'o you have children?(

&e or he may actually mean+ !If I hire you, will you miss a lot of work

because you don’t have childcare arrangements?(

-our answer might be+ !It sounds like you are concerned about being

reliable and able to be at work on time. I usually arrive to work early,and I understand how important it is for you to be able to count on me

to be here to do my ob.(


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6ey success points to remember"

" he most !ualified person to do a job is someone who hasalready done the job. #s you answer your interview !uestions,cite your work and life experiences in examples to reinforce tothe interviewers that you$ve already done what they$re lookingfor, and you$ve done it successfully.

" he interview will typically focus on the %$s you$veidentified. If the interviewers start the interview with a

description of the job, you may learn more about the job." ry to use the same wording as the %$s. If you usedifferent wording, then you are depending on the intethe connection between the words you use nd the %$s.

" %now the company and the job that you$r terviewing for.

" 'ave an idea of the salary are you seeking a d the salarytypically paid by the company for the position ou are seeking.


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/uestions to ask the #nter vie3er

s this acceptableD

&ot only is it acceptable, it is recommendedB y askingquestions of the nterviewer, you are showing youractive participation in determining if the job is right foryouB


!hat kind of training would receive for this positionD

s there a probationary periodD ow long is itD

!ill receive a company handbook detailing thecompany?s policiesD

!hat does the company value in its business activitiesD

!hat are the goals of the company and thisdepartmentD


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#ntervie3 ;To7,o5s<

# Job nterview can be one of themost important events of your life.3our future will depend on how wellyou do and how well you impressyour prospective new employer.

ence, there are a number of things that you must do inorder to be prepared for the task at hand.

E-*(E TE &TE(/E!

ave you done research on the employerD

ave you practiced an interview using behavioral,informational and situational questionsD

#re you confident and assertive, with clear intentions, sureof your skills, objectives and important valuesD

ave you chosen the clothing you will wearD


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#ntervie3 ;To7,o5s<There are items that you will need to

take with you to an interview as well.)on?t get caught unpreparedB t maymake the prospective employer feel that

you are unorgani@ed.

TE%S T* T#6E T* TE &TE(/E!

# summary of the research you have done on the company.

# list of questions you have prepared to ask the interviewer.

# notepad and writing tool to take notes with and writedown questions.

#ny additional materials you may need to present to theinterviewer such as reference lists, personal identificationpieces, certificates, transcripts or letters of recommendation.

# quick snack that will keep you from getting hungry in theevent of a long interview.


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mportant nterview 1reparation Tips

" 0omplete preparation for your interview the day

before the interview.

" 'et lots of rest so you can be alert and responsive.

" )on?t allow yourself to be distracted or get e>citedover minor problems.

" )on?t have conversations over controversial ortroubling issues, or do anything that might breakyour concentration.

" #llow yourself ample time to travel to yourinterview. e prepared to locate parking.

" )ress appropriately. 1ortray a professional image.

" e early. f the interviewer is available, they willappreciate the opportunity to start early.


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T!P T#P+ '!$ * +.CCE++'.( #NTE$%#E&

9. )on?t smoke, chew gum, tobacco, or anything else.

A. %ake a positive and professional first impression bybeing assertive and giving a firm handshake to eachinterviewer and addressing each interviewer as they areintroduced.

G. e certain to pay attention to the interviewer?s name8s.

H. (einforce your professionalism and your ability tocommunicate effectively by speaking clearly andavoiding FuhsF, Fyou knowsF, and slang.

I. +se positive words. nstead of FifF, F thinkF, F feelFFwhenF, F amF and F wouldF

. Establish a co tion by relating to each interviewer.&ote the wording that is used by each iewer andwhen appropriate use similar words. %aintain eyecontact with eac of the interview ughout theinterview.


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K. Sit comfortably and erectly, but don?t sit stiffly,slouching or sprawled over the chair.

:. 1roject confidence and a positive attitude. %aintainawareness of your voice, posture, energy level, andenthusiasm. %ake hand gestures to emphasi@eimportant points, but avoid distracting gestures ormaking too many hand gestures.

L. Smile confidently, but not to the point where youwould appear to be too casual. Smiling will also help

you rela> and establish a connection with theinterviewers.

9M. Emphasi@e your strengths and qualif make a compelling reason that you are the ideal

b.

99. )on?t dominate the interview. Time d es not equalquality.

9A. %anage wea s or barriers so that they appear tobe indications o your strengths.


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9G. e attentive. $isten to each question carefully and

don?t interrupt. f you arenciting

and fun way to learn, developand grow as you e>plore yourcareer opportunities.


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'inali:ing -our #nter vie3

3ou have probably interviewed for a job before, and willprobably interview again at some point in your career.

f you want to improve, learn from every interview anduse what you learn on future interviews.

ere are some tips that will helpyou finali@e your interview andlearn how to do better in any

future interviews"

ave you sent a followCup Thank 3ou letter to theinterviewer8sD

!rite down the questions you were asked after the interview.

Think about your responses. 0ould you have worded or answered

differently and whyD 0ould there be a more appropriate answerD ow was your behavior during the interview. !ere younervousD )id you use any Fuh


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$ emember =

The ob #ntervie3 is your moment to

shine and sho3 your 1ros1ectful ne3

em1loyer ho3 valuable you 3ill be as

a 1art of their Com1any and their Team.

Take the time to prepare yourself correctly and you can land thatperfect JobB


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#f you need assistance 1re1aring for a

2ob intervie3, 1lease call or visit us.

&e

5ll be ha11y to he

l 16

JOB-= $ivingston Job ServiceSERVICE

:,,- !orkforce 0enter

AAM East 1ark Street

$ivingston, %ontana ILMHKTelephone HMCAAACMIAM

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