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    Intervention Plan: Mobile Food Market to Alleviate Transportation

    Constraints on Fresh Food Access

    Amber Donaldson

    Rebecca Graves

    NUTR 505University of Tennessee- Knoxville

    Dr. Marsha Spence

    November 26, 2013

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    Table of Contents

    Summary: ............................................................................................................................................................. 2Background: ......................................................................................................................................................... 3Project Partners: ................................................................................................................................................. 6Goals and Objectives: ........................................................................................................................................ 7

    Intervention Research: ...................................................................................................................................... 7Strategy Mix and Logic Model: ....................................................................................................................... 9Evaluation Plan: ............................................................................................................................................... 13Table 2. Activity Planning for the Mobile Market in Lonsdale........................................................... 16Budget: ............................................................................................................................................................... 18Table 3. Project Schedule for the Lonsdale Mobile Market, 2014:.................................................... 18Table 4. Risk Management Plan for the Lonsdale Mobile Market, 2014:........................................ 20Table 5. Communication Management Plan for the Lonsdale Mobile Market, 2014:.................. 21References: ........................................................................................................................................................ 23

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    Summary:

    Overweight and obesity rates are higher than average among Knox County children,

    especially in underserved communities with limited access to healthy foods. One explanation for

    this disparity is that families in these communities lack transportation resources and are unable to

    acquire healthy foods from full-service grocery stores. This intervention plan will involve a team

    of community partners and stakeholders to provide a Mobile Market, which will deliver healthy

    foods to community members. The Mobile Market will be a renovated Knoxville Area Transit

    (KAT) bus that will have the technology necessary to safely and efficiently transport healthy

    foods. Transported foods will include items such as fresh fruits and vegetables, low-fat dairy

    items, whole grains, and lean protein options. Community members will be able to purchase

    these foods at rates comparable to rates at local grocery stores, and the Mobile Market will

    accept Supplemental Nutrition Assistance Program (SNAP) benefits and the Special

    Supplemental Nutrition Program for Women, Infants, and Children (WIC) vouchers. Based on

    the funding resources available, involved programs will ideally be able to partially subsidize

    healthy food items so that they are more affordable for these low-income families. A nutrition

    educator will be present on the Mobile Market to provide nutrition information, healthy recipes,

    and cooking demonstrations. The plan will be piloted in the Lonsdale community in Knoxville,

    Tennessee, and the Mobile Market will be stationed at Lonsdale Elementary School, since a

    collaborative effort has been made to make this school the heart of the Lonsdale community and

    to offer services to the community as a whole. Community members will have access to the

    Mobile Market at least three days per week no more than five months after the project start date.

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    Background:

    The obesity epidemic in the United States (US) is a well-established public health crisis

    associated with immense national healthcare expenditures.{Ogden, 2006 #231;Cali, 2008

    #230;Francischetti, 2007 #232;Oldridge, 2008 #233} The 2010 Knox County Community

    Assessment estimated that 61.7% of Knox County adults (>18 years old) are either overweight or

    obese.{, 2010 #173} Although this percentage is comparable to the national average, Knox

    County has a much higher proportion of children ages 6-18 in the overweight or obese range

    (39.6% in Knox County compared to the national average of 28.8%).{, 2010 #173} An effort to

    prevent and reduce childhood obesity prevalence is of particular interest, because overweight or

    obese children are more likely to be overweight or obese later in life, leading to chronic and

    possibly fatal diseases such as type 2 diabetes and cardiovascular disease.{Whitaker, 1997

    #39;Freedman, 2001 #40;Eriksson, 2003 #41} Making lifestyle changes, like following the

    United States Department of Agricultures (USDA) Dietary Guidelines for Americans, is an

    evidenced-based approach to prevent and reverse overweight and obesity.{Knowler, 2002 #229}

    However, many families are unable to incorporate healthy foods into their diets because

    of limited access to these foods and insufficient financial resources.{, 2012 #170;Michimi, 2010

    #228} Food insecurity is associated with a decreased consumption of healthy foods, such as fresh

    fruits and vegetables, and an increased prevalence of overweight and obesity.{, 2013

    #165;Nackers, 2013 #167;Michimi, 2010 #228} About 15% of Tennessee households are food

    insecure, and the Tennessee Obesity Taskforce has identified food access as an important

    problem to address.{Taskforce, #234} The taskforce has responded by developing a team to

    create initiatives aiming to increase food security in Tennessee.{Taskforce, #234} Increasing

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    access to healthy foods is also a key objective of the Association of State Public Health

    Nutritionists (ASPHN).{, 2006 #168}

    Although a complex matrix of interrelated environmental and social factors may affect

    obesity prevalence, food insecurity is a relevant target for interventions aiming to decrease

    overweight and obesity rates in Knox County.{Michimi, 2010 #228} According the USDA Food

    Access Research Atlas, Knox County has about 20 food deserts, where residents are of low

    socioeconomic status (SES) and have limited access to healthy foods.{Service, #235} The

    USDA defines a food desert as urban neighborhoods and rural towns without ready access to

    fresh, healthy, and affordable food. Instead of supermarkets and grocery stores, these

    communities may have no food access or are served only by fast food restaurants and

    convenience stores that offer few healthy, affordable food options.{USDA Agricultural

    Marketing Service, #237} These food deserts encompass about 38% of Knox County residents;

    thus, food insecurity is a significant public health problem in Knox County.{Council, #236}

    Lonsdale Elementary School has been chosen as the pilot site for this intervention plan

    because it is located in a food desert (defined by the USDA), and because they have been open

    and receptive to community-based interventions in the past. Lonsdale Elementary has an obesity

    rate of 51%, and 100% of the 395 students receive free or reduced lunch.{, 2013 #165} These

    statistics represent the health status of the children and families living in this community and

    demonstrate the imminent need for health interventions. Lonsdale Elementary is one of the seven

    community schools in Knox County, which aim to make the school the heart of the

    community.{, 2013 #165} Thus, this would be an excellent location to implement an

    intervention targeting the health of the entire community. In addition to the Lonsdale community

    being located in a food desert, many of the residents lack transportation resources to access full-

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    service grocery stores, even if they could afford healthy foods and desired to obtain these

    foods.{, 2012 #170} Furthermore, the public transportation in this neighborhood has been

    described as unreliable, not easily accessible, and not customer-friendly.{, 2012 #170} Thus, the

    Lonsdale community has limited resources to access healthy foods, placing residents, both adults

    and children, at risk for overweight and obesity and the associated chronic diseases.

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    Project Partners:

    Note: Many of the project partners were chosen by building upon existing, effective community

    partnerships in an effort to maximize partnership involvement and strengthen communicationbetween community partners and stakeholders.

    Figure 1. Project Partners for the Mobile Market Project in Lonsdale, 2014

    Knox County Health Department (KCHD)

    The Supplemental Nutrition AssistanceProgram (SNAP)

    The Special Supplemental Nutrition Programfor Women, Infants, and Children (WIC)

    Healthy Kids, Healthy Communities (ETCH)

    Health Organizations

    Knoxville Area Transit (KAT) Knoxville Food Policy Council

    City of KnoxvilleCity/County Officials

    Kroger

    Three Rivers Market

    Food City

    Second Harvest Food Bank of East Tennessee

    Beardsley Community Farm

    Food Vendors

    Knox County Schools Lonsdale Community Members

    Community Schools Directors

    Great Schools Partnership

    Lonsdale CommunityRepresentatives

    The University of TennesseeAcademic Institutions

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    Goals and Objectives:

    Goal:Improve dietary quality and increase healthy food options for underserved, at-risk Knox

    County residents with limited transportation resources.

    Process Objectives:

    1. By the second month, have a schedule in place for food vendors and create a reliablesource to access healthy food items for Lonsdale community members.

    2. By the fifth month, increase awareness of the program to at least 50% of the Lonsdale

    community by promotion through community churches, schools, and other

    community outlets.3. By the seventh month, implement at least three strategies (coupons, recipe cards, etc.)

    to address the barriers of program participation among community members (low

    cooking self-efficacy, price, time, unawareness of the program) based on community

    feedback.4. By ninth month, increase community member participation in the program to at least

    8% of households in the Lonsdale community weekly.

    5. By the twelfth month, assess feasibility and acceptability of the Mobile Marketamong food vendors and community school personnel. Assess whether or not these

    project partners find the program valuable to the community.

    Impact Objectives: By the twelfth month, increase access to foods such as fresh fruits and

    vegetables, low-fat dairy items, and lean proteins (at least 3 days per week) to underserved, at-

    risk Knox County residents in the Lonsdale community with limited transportation resources by

    decreasing walking and/or driving distance required to access these healthy food items.1. Reduce the distance to nearest grocery store with healthy food items for those in the

    Lonsdale community by at least 50%.

    2.

    Reduce the travel time to the nearest grocery store with healthy food items for thosein the Lonsdale community by at least 50%.

    3. Determine the effect of access to healthy food items on purchasing behavior and

    dietary intake in the Lonsdale community.

    Outcome Objective: By the thirteenth month, and by collaboration with community partners and

    other Knox County public health initiatives, decrease obesity rates in the targeted community by

    2.5%.

    Intervention Research:

    Transportation constraints are frequently cited as contributing factors to limited food

    access and, therefore, to poor health across the nation and around the globe.{United States

    Department of Agriculture, 2009 #5646} However, no single strategy can be employed to

    alleviate this issue because each community has a unique transportation environment that

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    requires a tailored transportation intervention in order to target that communitys specific

    barriers. Therefore, when examining methods used in other communities in regards to

    transportation and food access, it is necessary to consider the generalizability of those methods to

    other situations.

    While many strategies have been implemented to address transportation constraints, such

    as rerouting bus routes and improving public transit, an increasingly popular initiative is to

    alleviate the need for transportation for individuals altogether by bringing a mobile grocery store

    to the underserved communities.{Ringstrom, 2011 #5647} This allows members of these

    communities the chance to access fresh food without having to use a car or public transportation,

    which can be difficult to access and unreliable. Tennessees two largest cities, Memphis and

    Nashville, have already employed this intervention, using the model of the National Mobile

    Market Foundation, which is a non-profit organization based in Nashville, Tennessee.

    The National Mobile Market Foundation is working to become the leader in mobile

    market research and development.{The National Mobile Market, 2013 #5648} They have

    developed a step-by-step manual on how other communities can adopt their model with the

    hopes of eliminating food deserts across the nation.{The National Mobile Market, #5649} The

    foundation has formally evaluated and disseminated the effects of the Nashville Mobile Market

    on health and food security within the targeted communities by generating a report that is

    publically available, which includes the program objectives, methods, results, and evaluation

    strategies.{The National Mobile Market, 2013 #5648} Their evaluation tools, such as the Food

    Procurement Survey, aim to provide an understanding of the local food insecurity environment,

    valuable resources available, and existing initiatives. They also provide resources for adapting

    their tools based on the community to which they will be used.{The National Mobile Market,

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    #5649} In their 2011 report, the foundation stated that 25% of their customers reported an

    increase in fruit and vegetable consumption as a result of the Mobile Market.{The National

    Mobile Market, 2013 #5648}

    Strategy Mix and Logic Model:

    Rationale

    Currently, many residents of underserved communities within Knox County lack

    transportation resources to access full service grocery stores.{, 2012 #170} Therefore, even

    though one or more grocery stores may exist in these communities, some individuals are not able

    to easily and safely acquire healthy foods, such as fresh fruits and vegetables.{, 2012 #170} For

    example, these stores may be too distant from residential areas or nearby roads may be highly

    trafficked, while lacking sidewalks; these conditions discourage traveling to grocery stores by

    foot. In addition, it is important to consider safety and feasibility of walking to stores with

    regards to the possibility of crime in that neighborhood and the physical capabilities of that

    individual. Public transportation does exist in some areas, but it is often unreliable, inefficient,

    and may not be able to transport passengers close enough to the store entrance due to various

    regulations.{, 2012 #170}

    As noted by food security organizations in communities similar to Knox County, it is

    relatively unlikely that areas like Knox County will gain the resources and capacity to develop an

    innovative and high-tech transportation system like many of the more urban cities in the United

    States.{Ringstrom, 2011 #5647} However, some communities, such as Memphis, Tennessee,

    have alternatively addressed food insecurity by transforming an existing bus or vehicle into a

    mobile grocery store.{, 2013 #171} This proposes a practical and tailored, fast-acting solution

    for communities, such as Knox County, who may lack resources to completely remodel the

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    present public transportation infrastructure. It is important to research interventions that have

    been implemented in other communities to solve similar problems; however, a reasonable

    strategy must be developed to increase access to healthy foods, while considering the unique

    qualities of this community as well as the resources available within Knox County.

    Strategies/Methods

    In order to increase access to fresh food for individuals with limited transportation, the

    primary strategy of this intervention is to bring fresh food to Knoxville communities with low

    access to these foods. This initiative will involve collaboration between the University of

    Tennessee, Knoxville food vendors, Lonsdale community representatives, community

    stakeholders, and local health officials in order to plan, implement, and evaluate the intervention.

    The premise for this intervention is to create a mobile grocery store that travels to various

    communities within Knoxville each week. These mobile units will set up at the community

    schools, which are designed to serve as the heart of the community, thereby providing a

    centralized, wide-reaching location to offer the foods.

    First, input from members of these communities, community school officials, and local

    food vendors must be collected. This will assess the feasibility of the project and will serve as the

    driving force in the design of the intervention. In its first year, the project will be pilot tested in

    the Lonsdale community in Knox County, Tennessee. The selection of this community will be

    contingent upon the willingness of community members and stakeholders to participate. It is

    vital that a strong relationship with the food vendors is formed and that they are reassured of the

    benefits to participate and of the support they will be provided with from local health officials

    and community stakeholders.

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    After developing an action plan with the community groups outlined above, local health

    officials, community members, and food vendors will work to select fresh foods to be sold that

    are healthy, desirable, and cost-effective. The costs to the food vendor to staff to develop the

    mobile food vending unit will be slightly offset by funds from local health departments and other

    community groups. Identifying these funding sources should be done early on in the

    development of the intervention. Once the intervention begins, process, impact, and outcome

    evaluations will be conducted as outlined in the Logic Model (Figure 2).

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    Figure 2. Knoxville Mobile Market Logic Model

    ActivitiesInputsSituation Outputs

    - Overweight and obesity

    rates are higher than

    national rates amongKnox County children.

    -These rates are highest in

    communities with low

    access to healthy food andwith high rates of poverty.

    -Several communities in

    Knox County, such as the

    Lonsdale community,have been classified as

    food deserts, lackinghealthy food options in

    these communities.

    -Limited transportation

    resources contribute tolow food access.

    -The transportationinfrastructure of Knox

    County is unlikely tochange drastically within

    the near future.

    -Other communities have

    had success in servingfood deserts through

    mobile markets.

    - KAT buses and

    renovation materials

    (refrigeration, shelving,etc.)

    -Staff (driver, health

    educators, other needed

    staff)

    -Collaboration and inputfrom community partners

    -Marketing materials

    -Fuel/power

    -Foodstuffs

    -Nutrition/Cooking

    education materials andrecipes

    -Food prep equipment

    -Staff training materials

    -Route and schedule

    development

    -Maintenance

    - Assess community needs

    -Provide staff andvolunteer training

    -Offer nutrition and

    cooking education

    -Carry out kick-off and

    promotional events

    -Accept SNAP and WIC

    benefits

    -Sell healthy foods tounderserved communities

    -Evaluate theeffectiveness of the

    intervention

    -Share evaluation findings

    -Expand/alter services

    based on communityneeds and feedback

    - Fruit, vegetable, lean

    protein, and dairy options

    at least three days perweek

    -Customers served

    -Jobs created

    -Nutrition educationcurriculum and recipes

    -Communityevents/meeting place

    -Community

    empowerment

    -Increased food access

    rates, decreased drivingdistance and travel time to

    access healthy foods

    -Improved health and

    weight status

    -Publications

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    Evaluation Plan:

    Process Evaluati on:

    Quantitative:

    Survey how many times the vendors were scheduled to be in the community andhow many times they actually attended.

    Survey how many community members took advantage of the program fromweek to week.

    Assess the items that were and were not frequently purchased.

    Qualitative:

    Interview food vendors and community school personnel to assess the facilitators

    and barriers they have encountered to get the food into the community and to

    increase awareness and purchases; interviews will also assess the value they see inthe program.

    Conduct interviews and focus groups with community members to evaluate

    awareness of the program and why they do and do not buy certain items (lowcooking self-efficacy, price, time, unaware of program) in order to see if other

    strategies (coupons, recipe cards, etc.) could improve the utilization of theprogram.

    Impact Evaluation:Quantitative:

    Survey Lonsdale families to evaluate pre and post intervention walking or drivingdistance and travel time required to access healthy foods, pre and post

    intervention behaviors related to purchasing healthy foods, and pre and postintervention consumption of healthy foods.

    Qualitative: Focus groups with Lonsdale families to evaluate the changes they have observed

    in their ability to acquire and consume the specified healthy foods and thepotential barriers and/or facilitators encountered related to acquiring and

    consuming these foods (cost, convenience, recipes, etc.)

    Outcome Evaluation:Quantitative:

    BMI screenings at the school

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    Table 1. Evaluation Plan of the Lonsdale Mobile Market, 2014

    Evaluation Plan

    Evaluation

    Stage Method

    Description of data

    collection/analysismethod

    Data Type Output/Disseminations

    Process Survey

    Survey how many times

    the vendors werescheduled to be in the

    community and how

    many times they actuallyattended

    Quantitative

    Will be used by researchers in

    interpretation and dissemination ofresults

    Will be used by the BOD and staffto modify and improve the program

    Process Survey

    Survey how many

    community memberstook advantage of the

    program from week toweek

    Quantitative

    Will be used by researchers ininterpretation and dissemination of

    results

    Will be used by the BOD and staffto modify and improve the program

    Process Survey

    Assess the items that

    were and were not

    frequently purchased

    Quantitative

    Will be used by researchers in

    interpretation and dissemination of

    results

    Will be used by the BOD and staff

    to modify inventory offered

    Process Interviews

    Interview food vendors

    and community school

    personnel to assess thefacilitators and barriers

    they have encountered to

    get the food into thecommunity and to

    increase awareness and

    purchases; interviews

    will also assess the valuethey see in the program

    Qualitative

    Will be used by the BOD to modifyand improve the program

    Will be used by researchers in

    interpretation and dissemination of

    results

    Process

    Interviews

    and Focus

    Groups

    Conduct interviews and

    focus groups with

    community members toevaluate awareness ofthe program and why

    they do and do not buy

    certain items (low

    cooking self-efficacy,price, time, unaware of

    program) in order to see

    Qualitative

    Will be used by the BOD and staff

    in order to see if other strategies

    (coupons, recipe cards, etc.) couldimprove the utilization of the

    program

    Will be used by researchers in

    interpretation and dissemination of

    results

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    Evaluation Plan

    if other strategies

    (coupons, recipe cards,

    etc.) could improve theutilization of the

    program.

    Impact Survey

    Survey Lonsdale

    families to evaluate pre

    and post interventionwalking or driving

    distance and travel time

    required to accesshealthy foods, pre and

    post intervention

    behaviors related to

    purchasing healthy

    foods, and pre and postintervention

    consumption of healthyfoods.

    Quantitative

    Will be distributed to county health

    officials, researchers, and other

    appropriate community groups

    ImpactFocus

    groups

    Focus groups withLonsdale families to

    evaluate the changes

    they have observed intheir ability to acquire

    and consume the

    specified healthy foods

    and the potential barriersand/or facilitators

    encountered related to

    acquiring andconsuming these foods

    (cost, convenience,

    recipes, etc.)

    Qualitative

    Will be used by the BOD to modify

    and improve the program

    Will be used by researchers in

    interpretation and dissemination ofresults

    Outcome ScreeningsBMI screenings at theschool

    Quantitative

    Will be distributed to county health

    officials, researchers, and other

    appropriate community groups

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    Table 2. Activity Planning for the Mobile Market in Lonsdale

    Activity Planning

    Activity/Task Method Who When

    Hold meeting with

    county health officials,community schoolofficials, transportation

    personnel, and local food

    security organizations(i.e. Food PolicyCouncil) to generate

    ideas and gain feedback

    Announce meeting toappropriateorganizations, allow

    those attending to

    submit items to theagenda, hold meetingsin an open format

    Individuals/organizations leading

    the development of the

    intervention0-1st months

    Form a board of directors(BOD)

    Nomination and votingprocess

    Health officials, communitymembers, school personnel, otherappropriate organizations

    1st-2ndmonths

    Hold meeting with BOD,local food vendors,community stakeholders

    Announce meetingthroughout community

    and to appropriateorganizations, allow

    those attending tosubmit items to theagenda, hold meetings

    in an open format

    BOD

    1st-2ndmonths

    Gather communityassessment data

    Recorded health data,

    surveys, focus groups,interviews

    Researchers 1st-3rdmonths

    Finalize food vendingpartners

    Through meetings andformal documentation

    BOD and food vendors 3rdmonth

    Finalize start dates and

    schedule

    Through meetings and

    voting

    BOD and community school

    officials3rdmonth

    Hire employees to staffthe bus

    Through interviewsand voting

    BOD 3rd-4thmonths

    Acquire a bus andrenovating materials

    Through purchasingand/or formaldocumentation of

    donations/renting

    BOD, KAT officials2nd-4thmonths

    Generate media coverage

    and have build up events

    Through press releases

    and media eventsBOD, Mobile Market staff

    3rdmonth-as

    needed

    Renovate the busBy using approvedplans

    Mobile Market staff, volunteers 3rd-5thmonths

    Plan kick off eventsThrough meetings andcommunity feedback

    BOD, community schoolpersonnel, Mobile Market staff 4thmonth

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    Activity/Task Method Who When

    Finalize staff trainingThrough predetermined

    methodsBOD, Mobile Market staff 4thmonth

    Stock busThrough predeterminedmethods

    Mobile Market staff 5thmonth

    Implement the pilotintervention

    Through predeterminedmethods

    BOD, community schoolpersonnel, Mobile Market staff,volunteers

    5th-12thmonths

    Conduct process

    evaluations

    Through surveys, focus

    groups, and interviewsResearchers 5th-12thmonths

    Make changes based on

    process evaluations

    Through methodsfitting the neededchanges

    Researchers, BOD, communityschool personnel, Mobile Marketstaff

    5th-12thmonths

    Communicate with local

    health agencies andcommunity partners asspecified in the

    communicationmanagement table

    Through predeterminedmethods

    Researchers, BOD, Mobile Marketstaff

    As specified

    Continue pilot

    intervention

    implementation

    Through predeterminedmethods

    BOD, community school

    personnel, Mobile Market staff,

    volunteers5th-12thmonths

    Conduct impactevaluations

    Through surveys andfocus groups

    Researchers9thmonth

    Make changes based on

    impact evaluations

    Through methods

    fitting the neededchanges

    Researchers, BOD, community

    school personnel, Mobile Marketstaff

    9thmonth

    Continue pilot

    interventionimplementation

    Through predetermined

    methods

    BOD, community school

    personnel, Mobile Market staff,volunteers 9th-12thmonth

    Conduct outcome

    evaluation

    Through BMI

    screeningsResearchers 12thmonth

    Reassess the role and

    need of the bus serviceand the communitiesserved and not served

    Through communityassessments, dataanalysis, and meetings

    Researchers, BOD, health officials 12th-13thmonths

    Implement the full

    intervention

    Through predetermined

    methods

    BOD, community school

    personnel, Mobile Market staff,

    volunteers

    13thmonth

    Continue same process As needed

    Disseminate findingsTrough publications,media, and

    presentations

    Researchers and BOD13thmonth andbeyond

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    Budget:

    The budget for this intervention will vary depending on the contribution of the project

    partners. The primary cost of this intervention will likely be acquiring a bus and renovating

    materials. However, in some cases, as seen in the Memphis Green Machine mobile market, the

    city or organizations may donate or rent the bus for little to no cost.{Backer, 2013 #5650} A

    sample budget detailing the cost of a trailer rather than a bus, shelving, and other needed

    materials can be found in the National Mobile Meal Foundation manual.{The National Mobile

    Market, #12;The National Mobile Market, #12}

    Table 3. Project Schedule for the Lonsdale Mobile Market, 2014:

    Project Schedule

    Activity

    Duration Months

    (adjust timeframe

    as necessary)

    Hold meeting with county health officials, community members, community

    school officials, transportation personnel, and local food securityorganizations (i.e. Food Policy Council) to generate ideas and gain feedback

    0-1st months

    Form a board of directors (BOD) 1st-2

    ndmonths

    Hold meeting with BOD, local food vendors, community stakeholders 1st-2

    ndmonths

    Gather community assessment data 1st-3

    rdmonths

    Finalize food vending partners 3rd

    month

    Finalize start dates and schedule 3rd

    month

    Hire employees to staff the bus 3rd-4thmonths

    Acquire a bus and renovating materials 2nd

    -4th

    months

    Generate media coverage and have build up events 3rd

    month-as needed

    Renovate the bus 3rd

    -5th

    months

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    Plan kick off events 4th

    month

    Activity

    Duration Months

    (adjust timeframe

    as necessary)

    Stock bus 5thmonth

    Implement the pilot intervention 5th

    -12th

    months

    Conduct process evaluations 5th

    -12th

    months

    Make changes based on process evaluations 5th

    -12th

    months

    Communicate with local health agencies and community partners as specified

    in the communication management tableAs specified

    Continue pilot intervention implementation 5

    th

    -12

    th

    months

    Conduct impact evaluations 9th

    month

    Make changes based on impact evaluations 9th

    month

    Continue pilot intervention implementation 9th

    -12th

    month

    Conduct outcome evaluation 12th

    month

    Reassess the role and need of the bus service and the communities served andnot served

    12th

    -13th

    months

    Implement the full intervention 13th

    month

    Continue same process As needed

    Disseminate findings13

    thmonth and

    beyond

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    Table 4. Risk Management Plan for the Lonsdale Mobile Market, 2014:

    Risk Management

    RiskRisk Management Activities

    Preventive Contingent

    Low participation

    loss of revenue

    Targeted marketing, participation

    incentives, kick-off events, acceptance ofSNAP and WIC benefits, culturally

    appropriate educational and recipematerials, cooking demonstrations,strategic scheduling and placement of bus

    Surveying community members on theirawareness of the bus and on their

    reasons for or for not participating,adapting services based on customer

    feedback (inventory, scheduling,placement, marketing, etc.), adjustinginventory based on sales history and

    customer feedback

    Pushback from localstore owners

    concerned with

    competition andthreat to sales

    Including local store owners in theplanning process, allowing store owners

    who comply with product standards to

    participate in the intervention, placing busa nonthreatening distance from stores

    Meeting with store owners to discuss

    the ways in which they feel threatenedand how the services of the bus can best

    differentiate to lessen competition whilestill meeting the needs of the

    community

    Staffing changes

    Development of effective training

    materials and training procedures,

    selection of committed employees,offering appealing salary and engagementand advancement opportunities,

    development of alternative employeeframeworks in case of staffing cuts

    Evaluation of the current employee

    framework and restructuring based onresults, rigorous interviewing of newstaff, employment of training materials

    and procedures with new staff

    Establishment of alocal supermarket or

    other fresh foodvendor in the same

    proximity

    Research development plans of the areawith local city planning officials and usethis information to guide the selection of

    the communities the bus will serve,

    meeting with new vendors to discussforming a partnership and workingtogether to meet the needs of the

    community

    Reevaluation of the need for the bus

    services in the community and altering

    the route/services to best align with thenew needs of the community

    Increased demandbeyond currentcapacity and days

    offered

    Develop a plan for how to adapt to

    changing demands and needs of thecommunity, secure funding, gatherdemographic and descriptive data on the

    community to project the growth and

    changes in need for the bus services

    Meet with community members anddirectors of the bus program to assessthe feasibility of expanding the program

    and the most effective ways of doing so

    Zoning regulations orpolicies that prevent

    or limit the sale offood in this format

    Meet with personnel who haveimplemented the program in othercommunities to discuss challenges they

    faced and solutions they used, meet with

    city and county officials to gain feedbackon the intervention plan and on changesthat should be considered

    Advocate with community members andgroups for favorable policy changes,

    adjust services to comply withregulations

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    Table 5. Communication Management Plan for the Lonsdale Mobile Market, 2014:

    Communication Management

    What HowWith/To

    WhomWhen/How Often

    SteeringCommittee/

    ManagementMeeting

    Notified by email invitation-choose time that works best for

    most people

    All communitypartnershiprepresentatives

    andstakeholders

    Quarterly (4 times per

    year)

    Strategic Plan

    Each team member will receive a

    copy of the written strategicintervention plan so that everyteam member is aware of the

    action steps and strategiesproposed for successfulimplementation

    All communitypartnershiprepresentatives

    andstakeholders

    Prior to the first steering

    committee/management

    meeting in electronicform (after acceptingposition as a team

    member for thisproject)- Each team

    member will alsoreceive a hard copy at

    the first steeringcommittee/managementteam meeting

    Meeting Agendas

    Quality Improvement agendaswill be developed for each team

    meeting, and each team memberwill have the opportunity to

    make changes or additions to theagendas prior to each meeting

    All communitypartnershiprepresentatives

    and

    stakeholders

    Quarterly (4 times peryear)

    Meeting Minutes

    One team member (volunteer)will document minutes for each

    team meeting, and will distributethe minutes to all team members(including those not present atthe meeting). Minutes will

    include action items and

    deliverable dates so that eachteam member is aware of thetasks he or she must complete

    and the relevant deadlines forthese tasks

    All communitypartnershiprepresentativesand

    stakeholders

    Quarterly (4 times per

    year)

    Dissemination ofstrategic plan,evaluation

    strategies, andresults

    Intervention Plan and outcomeswill be first distributed tocommunity partners and

    stakeholders for internal review.

    After incorporating feedbackfrom the team members, the plan(with outcomes) will be

    accessible online (PDF)

    Easilyaccessible bypartnership

    representatives,

    stakeholders,communitymembers, and

    the public

    Following projectcompletion(implementation,

    evaluation, and dataanalysis)

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    What HowWith/To

    WhomWhen/How Often

    Participationrates/reach,qualitative

    feedback from

    participants,changes in dietaryquality, foodsecurity, and BMI

    Summary reports, meetings,

    presentations

    Great Schools

    Partnership

    Semesterly, when

    needed

    Changes in food

    security and BMISummary reports

    Knox County

    Mayors OfficeYearly, when needed

    Participation

    rates/reach,process evaluation

    data, qualitativeevaluation data,

    future plans

    Summary reports, meetings,

    presentations

    Food Policy

    CouncilQuarterly, when needed

    Future plans,

    changes in foodsecurity

    Social media, signs and

    information on or with bus

    CommunityMembers andOrganizations

    Bimonthly, when needed

    Participation

    rates/reach,qualitativefeedback fromparticipants,

    changes in dietaryquality, foodsecurity, and BMI

    Conference presentations,summary reports, publishedpapers, professional networks

    NationalMobile Market

    foundation andother foodsecurity

    organizations/researchers

    Yearly, when needed

    Changes in foodsecurity and

    information onservices offeredand on special

    events

    Press releases, local newcoverage of special events,

    interview with staff andparticipants, social mediaupdates

    Media Bimonthly, when needed

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