Upload
ariel-manning
View
215
Download
0
Embed Size (px)
Citation preview
InteroperabilityInteroperability
Implementing the Lessons from Implementing the Lessons from Communicating in CrisesCommunicating in Crises
““Unifying communications Unifying communications for a safer response”for a safer response”
www.npia.police.uk
Detective Chief SuperintendentNPIA Head of Strategic Operations
Director, UK Multi-Agency Interoperability Programme
Michael HallowesMichael Hallowes
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Fennell InquiryFennell Inquiry19871987
London Regional ResilienceLondon Regional ResilienceReport 2007Report 2007
Pitt ReviewPitt Review20072007
All hazards approachAll hazards approach
Victorian BushfiresVictorian BushfiresRoyal CommissionRoyal Commission
20092009
Stockwell ShootingStockwell Shooting20072007
9-11 McKinsey Report9-11 McKinsey Report
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
““The capability of organisations The capability of organisations
or discrete parts of the same or discrete parts of the same
organisation to exchange organisation to exchange
operational information and use operational information and use
it to inform decision making.”it to inform decision making.”
Interoperability is…Interoperability is…
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
● “Information is a basic human survival need”
● “No plan survives contact with the enemy”
● “Access to real time information to support real time decision-making”
● “What we carry into battle is what we fight with”
●● “Necessary, sufficient and affordable”
PrinciplesPrinciples
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Valuing the publicValuing the public
“What is clear is that all the relevant statutory organisations have their emergency plans in place, as indeed do many of the large non-statutory institutions. These plans have been tested, practiced against and refined. However, the thread that links them all together is that in the event they proved service-specific, meeting the needs of the services, and lacked an outward focus that took into account the needs of their client groups.
If the one achievement of the Assembly’s 7 July Review is to add an outward focus to emergency planning - to underscore the fact that responders are dealing with individuals not an ‘incident’, and that all services must work together for the public good - then we will have contributed to the protection of London, its residents and visitors.”
……responders are dealing responders are dealing with individuals not an with individuals not an ‘incident’, and that all ‘incident’, and that all
services must work together services must work together for the public good…for the public good…
……responders are dealing responders are dealing with individuals not an with individuals not an ‘incident’, and that all ‘incident’, and that all
services must work together services must work together for the public good…for the public good…
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
“…“…Better technology Better technology
can expand our can expand our
capabilities and free capabilities and free
our agents to spend our agents to spend
their time where it is their time where it is
most valuable…”most valuable…”Secretary Janet Napolitano,Secretary Janet Napolitano,US Department of Homeland SecurityUS Department of Homeland Security
Harnessing technology & Harnessing technology & Changing culturesChanging cultures
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Operational planning toolsOperational planning tools
WorkingStrategy
Information / Intelligence Received
Action(s) &Contingencies
Powers &Policy
TacticalOptions
ThreatAssessment
Conflict ManagementConflict ManagementModelModel
Decision MakingDecision MakingModelModel
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Decision “Golden Hour”Decision “Golden Hour” In
form
ati
on
Su
pp
ly &
Dem
an
d
Time““Golden Hour”Golden Hour”
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Information vacuumInformation vacuum
7 July 20057 July 200508:46 to 09:4908:46 to 09:49
26 - 27 November 200826 - 27 November 2008
London Mumbai
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
i-Pod Generationi-Pod Generation PolicingPolicing
VsVs
Harnessing technology & Harnessing technology & Changing culturesChanging cultures
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
●● Common TeTRa radio networkCommon TeTRa radio network●● National infrastructureNational infrastructure●● Common talkgroupsCommon talkgroups●● Telephony,Telephony, Point to Point, Direct ModePoint to Point, Direct Mode●● LocationLocation●● Data Data
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Name Detail Terminal Load Control Centre / ICCS Load AvailabilityIntended
Use Comments
Pol: mandated to be available
FRS: not mandated but available on fixed mobiles
Amb: not mandated, but some have it configured
Pol: recommended to be available
FRS: subject to local agreement - available on fixed mobiles
Amb: mandated for forces within the Ambulance Trust's boundary
Pol: recommended to be available
FRS: not normally - available on fixed mobiles
Amb: mandated for forces within the Ambulance Trust's boundary
Pol: recommended to be available
FRS: not mandated - available on fixed mobiles
Amb: not mandated
Pol: not mandated
FRS: not mandated - available on fixed mobiles
Amb: not mandated
Pol: not mandated
FRS: not mandated - available on fixed mobiles
Amb: not mandated
Initial HailingAlso available in other approved
sharers terminals
Police Sharers Hailing
Talkgroup
SHG1 only 1 per
force
Talkgroup available in all
'Blue light' terminals
Permanently enabled
'Blue Light' IVC
PMA 131-150 have also been offered to FRS
and Amb but not yet available
Multi-Agency
Mutual Aid Talkgroups
XMAMA 1-10 (10 available)
Available in ALL sharers terminals
Police Mutual Aid Talkgroups
PMA 81-90 (10 available)
All 10 talkgroups available in all
'Blue Light' terminals
All PMA 81-90 available on request
from ASL
XMAMA 2-10 are available on request from ASL - XMAMA 1
is permanently enabled
Day-to-Day IVC for
Amber and Blue Lights
IVC for all sharers
Also available in other approved
sharers terminalsPermanently enabled
Any sharer may request to invoke
a XMAMA talkgroup
Emergency Services
Talkgroup
PFFFFES1-3 three per force
Talkgroups available in all
'Blue light' terminals
Inter-Agency
Talkgroup
XFFFFIAT1 only 1 per
force
Talkgroup available in all
'Blue light' terminals
Permanently enabled Bronze Level
Comms
Also available in other approved
sharers terminals
Multi-Agency Interoperable Voice Communication Talkgroups
Incident Command Talkgroup
Talkgroup available in all
'Blue light' terminals
Permanently enabled Silver Level
Comms
Also available in other approved
sharers terminals
PFFFFIC1 only 1 per
force
Multi-Agency Airwave Multi-Agency Airwave InteroperabilityInteroperability
Police Police SharersSharersHailingHailing
TalkgroupTalkgroup
Incident Incident CommandCommandTalkgroupTalkgroup
EmergencyEmergencyServicesServices
TalkgroupTalkgroup
Inter-Inter-AgencyAgency
TalkgroupTalkgroup
Multi-Multi-Agency Agency
Mutual AidMutual AidTalkgroupsTalkgroups
PolicePoliceMutual AidMutual AidTalkgroupsTalkgroups
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Interim Bronze Interoperability Interim Bronze Interoperability Solution (I B I S ) AirwaveSolution (I B I S ) Airwave
• 1,600 shared police1,600 shared police handsetshandsets
• Interoperable Voice Interoperable Voice CommunicationCommunication
• Available since 2006Available since 2006
Multi-Agency Airwave Multi-Agency Airwave InteroperabilityInteroperability
““Unifying communications Unifying communications for a safer response”for a safer response”
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Business RulesBusiness Rules
PRACTICE ADVICE ON
2010
Standard Operating Procedure Guide on Multi-Agency Airwave Interoperability
PRACTICE ADVICE ON
2009
Guidance on Multi-Agency Interoperability
PRACTICE ADVICE ON
2010
Standard Operating Procedure Guide on Police to Police and Inter-Agency Airwave Interoperability
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Airwave interoperabilityAirwave interoperabilitybetween Agency commandersbetween Agency commanders
OperationalWorking
Talkgroup(s)
CommandTalkgroup
VoiceInteroperability
Talkgroup
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Capability requirementsCapability requirements
+ +CommonCommon
OperatingOperatingPicturePicture
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Other Other Responder Responder AgenciesAgencies
Police Police CommanderCommander
Fire Fire CommanderCommander
Ambulance Ambulance CommanderCommander
PublicPublicMedia
Event &Event &
Decision LogsDecision Logs
MapsMaps
GISGIS
Briefings Briefings & Updates& Updates
C3i
VoiceVoice
MessagesMessages
COMMON COMMON OPERATING OPERATING
PICTUREPICTURE
Still / VideoStill / Video
ImageryImagery
PlansPlansInformationInformationIntelligenceIntelligence
HazardsHazards
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Delivering the requirementsDelivering the requirements
C4iC4iC3iC3i
PlansPlansInformationInformationIntelligenceIntelligence
HazardsHazards
UK Interoperability Continuum
Governance
Standard Operating
Procedures
Technology
Training & Exercises
Usage
Lim
ited
lead
ers
hip
, p
lan
nin
g a
nd
collab
ora
tion
am
on
g C
ate
gory
1 &
2 R
esp
on
der
Ag
en
cies
wit
h m
inim
al in
vest
men
t in
th
e in
teg
rati
ng
syst
em
s an
d d
ocu
men
tati
on
Hig
h d
eg
ree o
f le
ad
ers
hip
an
d c
ollab
ora
tion
betw
een
Cate
gory
1 &
2
Resp
on
der
Ag
en
cies
an
d G
overn
men
t D
ep
art
men
ts w
ith
a c
om
mit
men
t to
an
d in
vest
men
t in
th
e c
on
tin
uin
g d
evelo
pm
en
t of
resi
lien
t ca
pab
ilit
ies
for
Inte
rop
era
ble
Voic
e a
nd
Data
Com
mu
nic
ati
on
I nteroperability Programme Board
& Multi-Agency I nteroperability
Programme
Memorandum of Understanding between Chief
Officer Associations
LRF & RRF I nteroperable
Communication framework for
all Category 1 & 2 Responder Agencies
Single Government Department leads
‘national interoperability
committee’
I ndividual Responder
Agency SOPs
Multi-Agency SOP for Airwave
I nteroperable Voice
Communication
Agency SOPs adapted for
Airwave I nteroperable
Voice Communication
Common Operating Picture SOP to integrate people, process
and technologies
Agency SOPs integrated to create the ‘UK
National I ncident Management
System’
I ndividual Airwave Programmes
Interim Bronze I nteroperability Solution (IBIS)
Airwave available to Category 1 & 2
Responder Agencies
Common Operating Picture
integrating voice and data
capabilities
Training Needs
Analysis
Training modules on I nteroperable Voice Communication for commanders and
communications staff
Insert I nteroperable Voice Communication
into multi-agency exercises
Planned events
Localised incidents and emergencies
Regional mutual aid
emergencies
Daily use whenever two or more
Responder Agencies need to coordinate
their activities
Minimal Level Optimal Level
VOICE ELEMENTS
I ndividual Mobile I nformation
Programmes
Compatible applications for ‘at incident’ command,
control & coordination
Common Standards for
Direct Electronic I ncident Transfer
DATA ELEMENTS
Ministerialoversight
I nteroperableVoice and Data Communication built into multi-
agency exercises
Training modules on I nteroperableVoice and Data
Communication for commanders and
communications staff
National mutual aid
emergencies
Scalable procedures
(Doctrine)
Guidance on Multi-Agency
Interoperability
Deliver requirements for
the FutureCommunications
Programme
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
Working in partnership Working in partnership
Fennell InquiryFennell Inquiry19871987
London Regional ResilienceLondon Regional ResilienceReport 2007Report 2007
Pitt ReviewPitt Review20072007
Victorian BushfiresVictorian BushfiresRoyal CommissionRoyal Commission
20092009
Stockwell ShootingStockwell Shooting20072007
9-11 McKinsey Report9-11 McKinsey Report
●● Exchanging information toExchanging information to manage and minimise riskmanage and minimise risk
●● Collaborating to accelerateCollaborating to accelerate the pace of changethe pace of change
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
QuestionsQuestions
www.npia.police.ukINVESTOR IN PEOPLEINVESTOR IN PEOPLE
QuestionsQuestions
[email protected]@npia.pnn.police.uk+44 20 7021 7028+44 20 7021 7028