INTERNSHIP ASSESMENT

~Period~ From 17th February to 17th may

2014

Intro Internship programmed

Good syllabus at the end of diploma

Emphasize what industry employable skill objectives

Real job experiencesTo gain and learn how to be

hotelier

Intro Organization Site

British concept international five star business hotel

Mix of Renaissance and Colonials architecture

Officially open ~ 17 April 1998Aurora Hotel to Merdeka Palace

Hotel and Suites

Room, Apartment and Suites…..

Function Room…..

Dining and Entertainment Outlets…

Facilities…..

Task I’m Engage with …..Front office department : -

a) Operator Roomb) Health Centrec) Front Desk

Tasks I’m Engage with…..Housekeeping department : -

a) Room Attendantb) Linen c) Public Area

i. Mezzine Floorii. Lobby Area

Tasks I’m Engage with …..

Food and Beverage department : -a) Ristorante Beccarib) Aurora Courtc) Victoria Arm’sd) Banquet

My Reflections…...Punctuality Maintain guest satisfactionConfidentiality Knowledge Communication skills

My Career Planning…..Most preferred department is

Front Office DepartmentLeast preferred department is

Housekeeping Department

Summary…..I can found my own weakness

and strengthRethink again either hotel

industry is really your dream job or not

Experience the real job situation

Gain knowledge