Internet Power Systems

Internet Power Systems

i - Tr@deri - Tr@derSME - Business PlatformSME - Business Platform

IPS-i-Tr@der-060426-Rev001

Agenda

1. Current SME Solutions2. Next Generation Business Systems3. Why? - Cost Comparisons4. Why? - SME Benefits5. Why? - Trends Analysis

7. Next Generation Systems - Now8. Conclusions

Appendices : Case Studies

6. How will it happen?


Current SME Solutions (1)

Server Based Solutions• Local Networks / VPn for remote offices / staff• SBS platform providing email, File Management,

Diaries, Sharepoint services, Web portal• Windows 2000, XP• Externally hosted Web-site / Catalogues

• Anti Spam / Virus protection

• Broadband Internet Access



Typical Software Applications deployed

• Accounting (Sage / Quickbooks)

• Contact Management (Act / Goldmine)

• Email Marketing (Web or Local system)

• Email / Diary Systems (Exchange / Outlook clients)

• File Management (SBS / Sharepoint)


System Topology



• Contact records

• Diaries

• Share documents

• Sales / Marketing

• Email

• Web presence

All SME’s need to operate similar processes

• Purchasing

• Purchase Liabilities

• Sales invoicing

• Outstanding debtors

• VAT management



• Islands of information• Information entered

more than once• Limited remote access

to office systems • Simpler applications• Constant upgrades &

disruption

Fairly Typical SME issues• Complexity of IT anti

Virus/Spam/Backups • Dependency on IT

providers knowledge• Unknown IT Costs• Stronger partner

relationships


Next Generation Business Systems

1. All business processes via one application

2. A single program loaded on the client PC3. No software installations / remote support4. Automated Backups and anti virus

6. Share information easily with Partners5. Accessible securely from anywhere

7. Improved control over Email & Web use8. No Capital investment, low monthly rental


Next Generation Topology


Next Generation Usage

Server A

Server B

Server C

Server D

Customer (1)

Internet

Broadband

Customer (2)

Customer (3)Dedicated Server

Shared Server

R1 (1) R2 (1)


Cost Comparisons

• Server / Client Systems

• Next Generation

(10 User system, excluding PC’s, 3 remote)


Costs - Server / ClientItem Costs

£Equipment Server 2,500

Operating System and Licences 750

Backup Device 1,200

Remote Access VPn solution / Firewall 1,000

Power Backup 300

Anti Virus S/W 800

Labour (2 days server, 1 day exchange / diaries 2,900 client configuration, anti virus/spam, remote workers configuration)

TOTALS 9,450

Monthly Support may vary but £350 for 1 day per month


Costs - Next GenerationItem Costs

£Equipment Server 0

Operating System and Licences 0

Backup Device 0

Remote Access VPn solution / Firewall 0

Power Backup 0

Anti Virus S/W 0

Labour (Set up and configuration of Users) 1,000

TOTALS 1,000

Monthly Licence Rental £200 per calendar month


Costs ComparisonPre-requisites / Comments

• Application systems included in Next Generation example

• Training / Consultancy presumed similar in both cases

• No Provision for hardware failure costs in Server case

• Time for management of Server and Backups not costed

• All PC’s presumed in both cases to have Windows XP and other local software loaded


SME Benefits (1)

• Immediate blueprint processes for SME’s

• Easy to use (de-skilled), consistent applications

• Reduction in IT Spend and support costs

• Anytime / anywhere secure solution

• Pay as you go, no initial capital outlay

• Improved information availability for business partners/customers/suppliers

• Postage and paper administration cost savings

• Reliable data security through automated backup

• Zero disruption on upgrades and application support


SME Benefits (2)

Consider three areas of Improvement :-• Centralised Contact Management database, integrated with

incoming and outgoing emails and Accounts.– Complete Contact correspondence filed under one contact record

irrespective of sender / receiver

– No duplication of data Accounts and Contact Management using the same data

• Email back under control– Email to business contacts only, private mail management

– 95% of Spam mail eradicated overnight, forever

– Reduction in Virus problems emails with Virus’s are not delivered

• Customer / Supplier relationship lock-in


Trends Analysis

• Take up of Broadband connectivity

• Flexible working Practices– Family Friendly

– Remote Workers

– Outsourcing, job sharing

– Government Legislation conformation

– Competition / efficiencies and cost reductions

– Diminishing importance of Location

• Environmental - Reduced need to travel


How will it happen?• Distribution (WASP’s)

Ingredients– Understanding of the Internet– Already providing Services to SME’s– Looking for Added value Sales Opportunities– Low cost base / recurring revenue model– Long term Supplier / Customer relationships– Looking for USP’s


How will it happen? • Revenue opportunities

– Business Process consultancy (£350-£700) per day– Project Management– Training– System Configuration / Set-up– On-Going customer support e.g. New User set-up /

desktops / look and feel– Web Site builds– Catalogue builds– Recurring Software rental revenues


Next Generation Systems - Now

i-Tr@der


i-Tr@derBusiness Tools Suite

IPS Web Site

Healthcare Web Site



Desktop

Collaborative Diaries



iEmail

Virtual File Server


i-Tr@der

Catalogue SystemsProducts

Online Catalogue Ordering


i-Tr@der

Place OrdersView Orders

Sales and Marketing System


i-Tr@der

Statement Invoice

Invoices & Statements


Next Generation Systems - Now

Conclusions


Conclusions (1)Next Generation Systems are :-• More affordable• Simpler to use• More flexible• More efficient• Tightly Integrated / Single developer• More secure, robust and reliable• Environmentally friendly


Conclusions (2)Next Generation i-Tr@der system is :-

Desktop The operating environment for most system users CMS Contact Management System CMS-Campaign eMail marketing system within the CMS module i-Lab Label printing iEmail Integrated email exchange and user mailbox application VFS Virtual File Server i-PWS Personal workspaces i-Dia Collaborative Diary system i-Pab Collaborative / Personal address books i-Con Collaborative / Personal notes library i-QMS Quick Messaging system (Instant messages between system users) i-AMS Alerts, never forget to do something again! IMS Internet / Intranet Management System (Web-site / Extranet) i-Pos Purchase Order Processing i-Pos Ledger Purchase Ledger, Purchase payments, VAT i-Sop Sales Order Processing i-Sop Ledger Sales Ledger, Debtors management, VAT i-Gen General Ledger i-Pic Product Inventory Control (Stock Management) i-Cat e-commerce Catalogue(s) / Forms Ordering


Conclusions (3)i-Tr@der

Designed in 2001 for the Internet

Mission Statement

“To Simplify the use of computers in business and reduce IT costs”


Appendices

Case Studies


User Case Studies

Promotional Merchandising Company

Main operation (Southampton)

Accounts(Dorset)

Telemarketing(Cheshire)

Remote worker(Sales Manager)

Home Office(Business Owners)

Marketing(Newbury)

Suppliers(England)(China)(Turkey)

(Bulgaria)(Sweden)

Support(Watford)

Internet Network

Data Centre


User Case Studies

Specialised Garment Manufacturer

Main operation (Luton)

Accounts(St. Albans)

Customers(o2 235 Retail shops)(BCA 27 UK depots)(BCA 3 European)

Home Office(Harefield)

Suppliers(England)(Malta)(Italy)

Support(Watford)

Internet Network

Data Centre


User Case Studies

Westminster University (CCPD)

Main operation (London)

Accounts(London)

Assessors, usingcosting / estimatingfor inclusion onstudent assessment(35 remote Consultants)

Home Office(Kent)

Student InfoHead Office(6 Remote Trainers)

Support(Watford)

Internet Network

Data Centre


User Case Studies

Stag and Hen weekend operator

Main operation (Sales,

Borehamwood)Enquiry Form- Updates Contacts- Enquiry confirm- Sales email- Call back +4 days- Auto Assignment- Label for brochure

Support(Watford)

Internet Network

Data Centre

Web Site (Web driven business)

Prospects

Leads

Enquiry follow upBrochure fulfilmentProspect Management


User Case Studies

Healthcare Products Distributor

Main operation (Skipton)

OnlineCatalogue

Customers(FS – 430 Homes)

<<< CustomerRetention >>>

Suppliers(England)(Ireland)

Support(Watford)

Internet Network

Data Centre


User Case Studies

Clothing Manufacturer

Main operation (Belfast)

Mobile Usage(England)

Customers (800)Care Homes (UK)Caterers (UK)Dentists (UK)

Partners(Deliver Net)

Factory(Romania)

Support(Watford)

Internet Network

Data Centre


Contact Details

Internet Power Systems Limited

Contact : Chris Ogle

email : [email protected]

Web : http://www.ipsx.org

Telephone : 01923-234170

Documents

Internet Power Systems