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International Telecommunication Union
Workshop Accessibility IIITU Telecom World 2003Geneva, 17 October 2003
Communications by all means:
Accessibility for all in telecommunications enabled
by multimedia standards
International Telecommunication Union
Workshop Accessibility IIITU Telecom World 2003Geneva, 17 October 2003
Communications by all means:Accessibility for all in
telecommunications enabled by multimedia standards
Pierre-André ProbstPierre-André Probst
Swisscom SASwisscom SA
Chairman ITU-T SG16 MM Systems, Services and TerminalsChairman ITU-T SG16 MM Systems, Services and Terminals
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
Workshop Objectives
o Review the status of standardizationo Learn about actions from society to
promote accessibility in ICTo How the “Total conversation” concept
can open for efficient telecommunication between people with different languages and capabilities
o Promote the implementation of accessibility standards
o Encourage people with disabilities to support and contribute to the work in ITU-T
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
Where are we today?
o Not all can use telecommunications and information technology
o Solutions have been created nationally and regionally while the telecom market is global
o Most accessible solutions today are mono-media.
o Standards exist for accessible multimediao Accessible multimedia offer great benefits
for people with disabilities
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
Potential market
o About 10% of any population has a disability that may need support from accessible technology
o Families, friends and work-mates form an important add-on market
o We live in an ageing world. Need of accessible solutions increase by age.
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
Workshop Programme - Part 1
o Policy support for accessible personal communication (G.Fagerberg, EU)
o Accessible MM Design for All: Users role in DAISY Way(H.Kawamura, Japan)
o Total Conversation through ITU-T Standards (P.Jones, USA)
o Communications by all means(G.Hellström, Sweden)
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
Workshop Programme - Part 2
o Providing Access to Services for new and legacy Textphones (M.Day, UK)
o Accessible communication on the move(M.Quinlan, UK)
o A new communication platform for deaf and hard of hearing users(B.Kleeb/U.Linder, Switzerland)
o Panel discussion:“Can mainstream telecommunications be accessible for all?”
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
Panel discussion:Panel discussion:“Can mainstream telecommunications be “Can mainstream telecommunications be
accessible for all?“accessible for all?“Conclusions (1):Conclusions (1):
o Message to the users:• Tell the market actors what you
need.• Accessible technology is available
for all needs.• Efficient communication for you is of
value for society. A society for all.
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
o Message to the civil society:• Live as you learn – be accessible• Accessible technology is available
now • Market forces may need a push from
society to get going• Look for international solutions. Only
internationally interoperable solutions fulfill requirements for telecommunications for all.
Panel discussion:Panel discussion:“Can mainstream telecommunications be “Can mainstream telecommunications be
accessible for all?“accessible for all?“Conclusions (2):Conclusions (2):
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
o Message to the operators:• The accessibility market is bigger
than you think.• You may find the eager forefront in
multimedia service usage among disabled users
• Be open, promote international interoperability in all media.
Panel discussion:Panel discussion:“Can mainstream telecommunications be “Can mainstream telecommunications be
accessible for all?“accessible for all?“Conclusions (3):Conclusions (3):
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ITU-T
Workshop Accessibility IIITU- Telecom World 2003Geneva, 17 October 2003
o Message to the industry:• Join in creating interoperable
multimedia standards for all.• Compete in best implementation.• Accessibility for all may be the next
movement among consumers
Panel discussion:Panel discussion:“Can mainstream telecommunications be “Can mainstream telecommunications be
accessible for all?“accessible for all?“Conclusions (4):Conclusions (4):
