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International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

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Page 1: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist
Page 2: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

       International mediation: challenges for counsel

and mediators

September 2006

Eileen CarrollLawyerDeputy CEO, CEDR

Karl MackieLawyer & PsychologistCEO, CEDR

www.cedr.co.uk

Page 3: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

          

15 September 2006An introduction to CEDR

• Staff – 40

• Consultants – 60

• Case referrals – over 11,000

• Neutrals – over 130

• Delivered ADR Workshops in over 25

different countries

• Consultancy work in Croatia,Pakistan,

Russia, Slovakia etc

• Projects with EU, World Bank, NATO,

UNCITRAL

Page 4: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Cultural impact – the big picture

• People and culture vs globalisation ('flat

earth')

• Legal, corporate & economic systems   

• Arbitration and litigation as alternatives

• Ethics and corporate governance   

• Styles of decision-making and negotiation

• Language, beliefs, needs, identity

Page 5: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

International/cross border challenges

• Getting information

• Getting to decision makers

• Presenting to right people

• Ideological and cultural diversity

• Risk of corruption

• Forum and timing costs

Page 6: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Recent trends in entry into mediation

• Multi-track approach     

• Sophisticated lawyers    

• Sophisticated decision makers      

• Role of courts      

• Contract and corporate policies      

• OECD / World Bank / UNCITRAL   

Page 7: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Why it works in international arena

• Structured agenda      

• Commitment / engagement   

• Balance of information      

• Patience and skills of mediator

• Enlightened self interest

• Deadline injects reality

Page 8: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Case study: International infrastructure

• Finance agreement / New York   

• Plant / Guatemala      

• Warranties / Dutch suppliers    

• Insurance / Guatemala / London

• Personnel / 40

Page 9: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Logistics - case study: Japanese / European

• Arbitration context    

• Cultural mismatch     

• Language

• Documentation       

• Respect and honour vs commercial

drivers

Page 10: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

The mediation - case study: Intellectual property: USA/European

• Identifying the issues  

• Pre-mediation

negotiations       

•  Managing expectations      

• Presentation impact       

• Using the mediator       

• Impasse        

• Drafting and

enforcement       

• Follow-up

Page 11: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Form & flexibility – the mediation framework

 

FORM 

 

MEDIATION

 

FLEXIBILITY

• Confidentiality• Independent• Mediation agreement• Law of the mediation• Legal presentation• Disciplined process structure• Discipline of deadline• Agreed binding outcome

• Dynamic balance• Managed by neutral

• Executive participation• Commercial dialogue of common sense• Imaginative solutions• Financial analysis• Balance of risk and reward• Principal to principal contact• Case and business overview combined• Agreed workable outcome

Page 12: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

The mediation framework

“There is in our work as mediators, when it is going well, a peculiarly American blend of learned structure and conventions, and improvisation strongly supported by talent and intuition. It is jazz: There are a few orthodoxies and a lot of ad hoc ensemble invention.”

(Howard Bellman,US Environmental/Labour Mediator)

Page 13: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Mediation as a ‘cultural’ bridge

NEGOTIATION DISPUTE MEDIATION BRIDGE

Mismatch – expectations, cultural, personality, needs

Clash and/or non-communication

Step back to appraise, clarify, re-assess

Organisation or lawyer aspiration gap

Adversarial positions

Reality-test, reassess options and commercial interests

Difficult conversations

Proactive conversations

Oil the wheels and re-engage gears/leveraged momentum

Page 14: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Mediation as a ‘cultural’ bridge – cont.

NEGOTIATION DISPUTE MEDIATION BRIDGE

Impasse Legal Action / Other Damage

Form & Flexibility – binding legal result or true insight

Immediate face-off, or distance

Hostile distance and agency

Given time, space & common platform to bridge gap

Page 15: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

International Mediation – The Art of Diplomacy2nd Edition

“…first rate… the kind of groundwork publication that is necessary to the institutionalisation of mediation and other interest-based dispute resolution into professional and business cultures.”

Hans U. Stucki, Lawyer Chicago, USA

Page 16: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist

Centre for Effective Dispute Resolution

CEDRInternational Dispute Resolution Centre70 Fleet StreetLondonEC4Y 1EU

Tel: +44 (0) 20 7536 6000Fax: +44 (0) 20 7536 6001

www.cedr.co.uk

CEDR gratefully acknowledges the support of its members

Page 17: International mediation: challenges for counsel and mediators September 2006 Eileen Carroll Lawyer Deputy CEO, CEDR Karl Mackie Lawyer & Psychologist