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International Journal on Interactive Design and Manufacturing (IJIDeM)
Reducing Welding Repair Requirements in Refinery Pressure Vessel Manufacturing: ACase Study Applying Six Sigma Principles
--Manuscript Draft--
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Full Title: Reducing Welding Repair Requirements in Refinery Pressure Vessel Manufacturing: ACase Study Applying Six Sigma Principles
Article Type: Original Paper
Corresponding Author: David WoodDWA Energy LimitedLincoln, UNITED KINGDOM
Corresponding Author SecondaryInformation:
Corresponding Author's Institution: DWA Energy Limited
Corresponding Author's SecondaryInstitution:
First Author: Ahmadreza Rezaei, MSc
First Author Secondary Information:
Order of Authors: Ahmadreza Rezaei, MSc
Mohammad Ehsanifar
David Wood
Order of Authors Secondary Information:
Funding Information:
Abstract: High welding intensity is an integral part of the refinery pressure vessel manufacturingprocess. Weld defects are also responsible for a substantial part of the reworkrequirements, waste and operating costs associated with such manufacturing. Seekingways to reduce welding defects and improve the efficiency of the manufacturingprocess is therefore critical for profitability and fulfills customer expectations of productreliability. A problem-solving project applying six sigma principles, and specifically itsdefine, measure, analysis, improve and control (DMAIC) methodology, successfullyidentified, quantified and reduced weld defects in pressure vessel manufacture for theMachine Sazi Arak Company leading to ongoing process improvement gains. Failuremodes and effect analysis and customized experiments were able to quantify theimpacts of identified root causes on the slag inclusion, lack of fusion and porosity welddefects. This lead to improvement solutions being successfully tested andimplemented. These improvement initiatives significantly reduced the average numberof the welding repairs required, increased the sigma level of weld defects by up to 19%reduced welding process costs by up to 350% and increased process yield by 1.12%.Consequently, the profitability and efficiency of pressure vessel manufacture was muchimproved by adopting the six-sigma problem-solving approach.
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Reducing Welding Repair Requirements in Refinery Pressure Vessel
Manufacturing: A Case Study Applying Six Sigma Principles
Ahmadreza Rezaei Department of Industrial Engineering, Arak Branch, Islamic Azad University, Arak,
Iran [email protected]
Mohammad Ehsanifar
Department of Industrial Engineering, Arak Branch, Islamic Azad University, Arak, Iran
[email protected] ORCID: orcid.org/ 0000-0001-9817-0881
David A. Wood*
DWA Energy Limited, Lincoln, United Kingdom (*corresponding author) Tel: +44 1522 789095 [email protected]
ORCID: orcid.org/0000-0003-3202-4069
Title Page
1
Reducing Welding Repair Requirements in Refinery Pressure Vessel
Manufacturing: A Case Study Applying Six Sigma Principles
Abstract:
High welding intensity is an integral part of the refinery pressure vessel manufacturing process.
Weld defects are also responsible for a substantial part of the rework requirements, waste and
operating costs associated with such manufacturing. Seeking ways to reduce welding defects and
improve the efficiency of the manufacturing process is therefore critical for profitability and fulfills
customer expectations of product reliability. A problem-solving project applying six sigma
principles, and specifically its define, measure, analysis, improve and control (DMAIC)
methodology, successfully identified, quantified and reduced weld defects in pressure vessel
manufacture for the Machine Sazi Arak Company leading to ongoing process improvement gains.
Failure modes and effect analysis and customized experiments were able to quantify the impacts
of identified root causes on the slag inclusion, lack of fusion and porosity weld defects. This lead
to improvement solutions being successfully tested and implemented. These improvement
initiatives significantly reduced the average number of the welding repairs required, increased the
sigma level of weld defects by up to 19% reduced welding process costs by up to 350% and
increased process yield by 1.12%. Consequently, the profitability and efficiency of pressure vessel
manufacture was much improved by adopting the six-sigma problem-solving approach.
Keywords: weld defect reduction; six-sigma problem solving; root-cause analysis; critical-to-quality factors; failure modes and effect analysis; manufacturing process improvement.
1. Introduction
The thickness of metal sheets used in heavy-wall refinery pressure vessel fabrication involves a
high volume of welding in the manufacturing process. As the number of welds increases the
likelihood of defects and rework increases exponentially. Extensive research studies and analysis
have been conducted to address and attempt to resolve the technical and technological issues
associated with weld defects. Some studies have led to improved standards (e.g., standards of
the American Society of Mechanical Engineers - ASME) and guidelines published as journal
articles [1], [2], [3]. However, such standards and best practice guidance only address the
technical solutions, whereas the purpose of this article is to provide a method that reduces welding
defects based on process improvement.
Blinded Manuscript Click here to view linked References
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The desire to reduce manufacturing costs, production time and also to increasing quality and
productivity organizations commonly engage in improvement initiatives. Increasing customer
awareness with respect to quality and changes within the market requires strategic and planning
attention focused on long-term, medium-term and short-term quality improvements. Such a focus
is likely over time to increase an organizations competitiveness and reputation within a targeted
industrial sectors. Organizations often apply the well-known Total Quality Management (TQM)
principles to achieve ongoing improvements [4] and as a long-term quality-improvement strategy.
As part of such a strategy, in order to achieve short-term and medium-term quality improvements,
the data-driven Six Sigma (6σ) techniques can be usefully applied [5].
The methodologies that make up the now widely applied Six-Sigma technique were developed
for Motorola in the 1980s and successfully expanded into a more comprehensive business
strategy by general Electric in the 1990s [6]. They were further expanded in the 2000’s to combine
with lean production speed approaches to reduce waste and packaged as a lean six sigma
method [7]. However, the techniques have received mixed reviews over the past decade. On the
one hand, it is used extensively by many top manufacturing companies and is credited with saving
them hundreds of billions of U.S. dollars over recent decades [8]. On the other hand, while
focusing on driving defects down some criticize the technique for being too narrow to be a core
strategy as it diverts attention away from the innovation needed to develop new competitive
products and disruptive technologies [9]. However, considering six-sigma techniques as quality-
improvement tools, rather than applying them more broadly as a strategic philosophy, has much
merit and a proven track record.
There are many published examples demonstrating how Six Sigma can be successfully applied
to eradicate waste, reduce repair frequency, lower operating costs and/or improve overall
product quality for small and large organizations. In the automobile industry, Rajeshkumar and
Sambhe [10] used implemented six sigma to improve customer satisfactions and simultaneously
achieve significant financial savings for a small car accessories unit in India. Gupta [11]
demonstrated that six-sigma methodologies applied in a cotton mill successfully reduced
defects in yarn packaging. Valles et al [12] in a semi-conductor manufacturing company were
able to reduce by up to 50% the electrical defects incurred by applying six-sigma techniques. In
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3
the food industry in Taiwan, Hung & Sung [13] were able to reduce process variation and the
high prevailing defect rate to achieve tangible cost savings by applying six-sigma methods.
Six Sigma techniques integrate a number of tools commonly applied for quality management,
problem solving and risk management within an effective logic framework that tends to improve
outcomes. central to the Implementation of Six Sigma and Lean Six Sigma methodologies is a
sequence of processes focused on improving existing products: Define, Measure, Analysis,
Improve and Control (DMAIC) [14]; or, for creating new products: Define, Measure, Analysis,
Design test and Verify (DMADV). It is the former of these sets of processes that we focus upon in
the pressure vessel welding repair case study presented here.
Several six-sigma studies have addressed the improvement of welding processes and reducing
welding defects. Soni et al [15] were able to increase welding process yield and improve
profitability by using six sigma approach. In the aerospace industry, Shinde et al [16] were able
to improve tungsten inert gas welding and eliminate the root causes of defects identified through
implementing a six-sigma methodology. For metal inert gas welding Dhmija et al [17] were able
to reduce welding waste and weld-repair requirements using six-sigma methods. Also Nicole C.
Anderson, Jamison V. Kovach [18] used lean six sigma to reduce welding defects in turnaround
projects.
Using six sigma approach in order to reduce rework and welding defects in refinery pressure
vessels has not significantly developed. Rimawan and A. Haryono [19] applied DMAIC
methodology to improve submerged arc welding. They could improve the welding process by
Non-numerical and non-statistical methods.
In this article we use wide range of statistical tools which applied in six sigma such as FMEA to
filter the causes, R&R gage to validating data and DOE to reach root causes. These tools help
make the results credible and reliable. Also we indicate real data and real achievements.
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2. Case Study: Reducing Weld Defects and Associated Repairs in Refinery Pressure
Vessels
2.1 Company studied
The Machine Sazi Arak Company (MSAC) is a significant oil and gas refinery equipment
manufacturing company operating in Iran and around the Middle East. It produces a wide range
of steel pressure vessel for the refining sector with extensive welding requirements during their
manufacture.
2.2 Problem definition
Reducing the cost of weld repairs is a key objective for MSAC as that is recognized as a major
sources of waste. Many of the rework requirements associated with pressure vessel
manufacturing is well known as being associated with welding defects [20]. Several
researchers have conducted studies focused on reducing welding defects by implementing
complex technical solutions [21-22]. In refinery pressure vessel manufacturing significant
thicknesses of metal components are required, leading to large welding volumes. Consequently,
the probability of welding defects occurring increases. Research and development in welding
processes is vital in achieving quality improvements of manufactured pressure vessels. The
high welding intensity associated with these vessels results in a high average of welding defects
for these vessels. Seeking ways to mitigate this is therefore a priority. Here we apply six-sigma
techniques to study and resolve this problem.
3. Define, Measure, Analysis, Improve and Control Methodology
Central to the implementation of a six-sigma approach is the application of the Define, Measure,
Analyze, Improve and Control (DMAIC) methodology [23-24]. This methodology consists of five
phases (Table1Error! Reference source not found.)Error! Reference source not found.:
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Table1: A generic summary explaining the DMAIC Methodology and identifying the inputs and outputs associated with its different phases [23-24].
Phase Explanations Inputs outputs
Define
Identify reasons for raising the issue and problem, the current situation, goals and constraints, within the
framework of the project and definition of key project activities
Problem within the existing
process(es)
The economic benefits;
problem definition; critical quality
characteristics; process map;
voice of the customer
Measurement
Evaluation of the current process performance to identify potential causes of the problem and filter
them
Critical characteristic
quality process map
The initial sigma level potential causes statistical data
Analysis Statistical analysis of data to
examine potential root/contributing causes
Potential causes via statistical
data analysis
Statistical analysis of the root causes
Improvement To positively impact root causes,
multiple creative solutions are considered
The root causes
based on statistical analysis
Improved process
Control In the last phase of the project
improved process is controlled and standardized
Improved process
Standard Improved process
Secondary sigma level
3.1 Define phaseError! Reference source not found.
As a first step, the following items need to be defined and specified:
Project charter including the background and reasons for conducting the project, its
definition, current status and performance, future objectives, constraints and a business
case (Table 2);
Process map describing the process(es) being targeted (Figure 1; Table 3);
Voice of the customer (VOC) statement (see contractual commitment); and,
Critical-to-quality (CTQ) characteristics that will help to achieve positive outcomes (Table
3)
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Table 2. A summary of the project charter for the six-sigma project to reduce repairs due to weld defects
Project title: Implementation of six-sigma project to reduce the number of repairs due to weld defects
Background and reasons for the project definition: Because of the costly and time-consuming repairs causing by defects and to achieve optimal welding process and weld quality, the project was defined
Project goal (present situation and future goal): The goal of this project is to reduce average number of welding repairs
Business case: 4.6% reducing in welding repairs cause to reduce welding time and cost. Amount of this cost reducing is near 64000USD
Finish Date Start Date Phase
2013/11/10 2013/10/10 Define
2014/02/01 2013/11/10 Measure
2014/03/30 2014/02/01 Analyze
2014/05/15 2014/03/30 Improve
2015/06/15 2014/05/15 Control
Figure 1. Welding process flow diagram. (NDT: Non Destructive Test including: Visual (VT) & Ultra sonic (UT) & Radiographic (RT) & Magnetic (MT) Tests.
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Table 3 Welding process map contributing to the suppliers, inputs, processes, outputs, and customers (SIPOC) six-sigma component. (WPS= welding procedure system; PQR= procedure qualification record; NDTMAP = non-destructive testing map)
Suppliers, Inputs, Processes, Outputs and Customers
SUPPLIERS INPUTS PROCESSES OUTPUTS CUSTOMERS
Employer Employer’s technical
documentation
Developing welding technical documentation (WPS,PQR,NDTMAP)
Welding technical document
Manufacturing and quality control unit
Procurement Raw materials
(pipe and plate)
Shot blasting Raw materials
cleaned and rust removed
First operations unit
Shot Blast Unit
Raw materials
Fabrication Prepared work
pieces for assembly
Assembling shop
Operators
Machines
First Operation
Prepare work pieces for assembly Assembly
Assembled plate or pipe
Welding preparation
group Operators
Tools
Fitters Assembled
plate or pipe Preparation for welding Assembled plate
or pipe and ready for welding
Welding group Tools
Welding Preparation
Group
Welding operators
Welding operation Welded plate or
pipe Quality control
Welding materials Welding
equipment Measurement
tools Welding technical document
Welding Group
Operator Non-destructive testing
NDT(VT,UT,RT)
Welded plate or pipe which has
been tested
Assembly shop
Equipment for radiography
Material
Quality Control
Similar to welding
operation Welding operation
Welded plate or pipe
Welded plate or pipe
Heat Treatment
Shop
Operator
Heat Treatment
Welded plate or pipe which has
been heat treated
Quality control Equipment
Quality Control
Operator MT
Correct welded plate or pipe
Assembling shop Equipment
Assembling Shop
Correct Welded Plate
or Pipe Finish Product Customer
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The voice of the customer (VOC) for this project is expressed in terms of the contractual
commitment for MSAC to supply the National Iranian Oil Company (customer) with products that
require no more than 6% welding repairs.
3.2 Measurement Phase
As a first step, the potential causes of welding defects were surfaced by conducting a brain
storming session addressing each of the critical to quality issues. The causes identified were
then filtered by applying cause-and-effect analysis. The causes were then scored and ranked
applying failure modes and effects analysis (FMEA). The outcome of that combined analysis
provided the initial sigma level of the current welding process (es) based on statistical data.
3.2.1 Brainstorming Session
This initial free-thinking session was attended by the six-sigma evaluation team, the workshop’s
experienced welders, welding engineers, members of the management board and welding
inspectors. The identified causes were then compiled into affinity groups using an affinity
diagram; viz. a visual analytical tool that arranges ideas into subgroups with common themes
and/or relationships.
3.2.2 Cause and Effect Analysis
The affinity groups were then reorganized into a cause-and-effect (or Ishikawa fishbone) diagram.
This structured graphical representation helped to distinguish and classify cause and effect
relationships associated with weld defects. This requires some of repetitive items identified in the
affinity groups (i.e., from the brainstorming session) to be filtered out so that focus is placed upon
the key causes and their respective relationships. Figure 2 provides an example cause-and-effect
diagram for the slag-inclusion defect in welds of pressure vessels.
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Figure 2. Cause-and-effect fish-bone (Ishikawa) diagram for weld defects.
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3.2.3 Failure modes and effect analysis
The causes identified by the cause-and-effect analysis were then evaluated quantitatively and
ranked by failure modes and effect analysis (FMEA) [25-26]. This technique was initially
progressed through further brainstorming team meetings focused on each cause, ranking them
for severity of impact, likelihood of occurrence and control of causes. The team was collectively
obliged to reach a consensus on the ranking for each cause based on those three criteria
(severity, occurrence and control). The three rankings obtained for each cause criteria (severity,
occurrence and control) were then multiplied together to derive an overall ranking score for
comparative purposes. The derived FMEA ranking matrix for the porosity defect in pressure
vessel welds is presented as an example in Table 4.
Table 4. The Failure modes and effect analysis (FMEA) matrix for welds.
FMEA Matrix
Team: Welding Defects Reduction Group
CTQ: POROSITY Weld Defect Type Considered
Risk Rating RPN
Control Rating DET
Current Control
Occurrence Rating OCC
Potential Causes Cause NO.
Severity Rating SEV
The potential failure modes
Process duty
720 10 QA 9 Using an
unsuitable electrode
X1
8
POROSITY
Welding Defects
Reduction
504 9 - 7
Lack of education,
knowledge and technical literacy
within the welding team
X2
448 8 QC and Welder
7
Dirty welding surfaces
(including the work piece and
clothing and equipment )
X3
432 6
Welder testing, Welder
Certificate, NDT report
9 Welder
proficiency X4
392 7 QC,
Electrode keeper
7 Non-baking electrode
X5
320 8 - 5 Unusual time pressure to
finish the job X6
288 6 QC, Welder,
Skillful 6
Not setting welding
parameters such as ampere
X7
280 7 QC 5 Inappropriate
use of the oven X8
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3.2.4 Data Gathering
In order to apply a six-sigma approach and DMAIC methodology it is necessary to gather
quantitative data and validate that data as being reliable and, in some cases, repeatable. The six-
sigma team used two types of data gathering methods for the pressure-vessel-weld-defect
project:
1- Available reports detailing past weld failures
2- Direct observation of the welding process and occurrences of defects
Data were collected from welding reports extending back over a period of one year. These reports
included a monthly radiography report classified by the specific workshop of origin, the specific
welder involved and the specific type of weld defect. In addition, direct observation was
documented by completing welding fact checklists while observing actual welds being conducted.
This directly observed information included specifically monitoring for the key causes identified
by the FMEA analysis. This was achieved by using basic information to help identify and track
for those specific FMEA-identified causes via carefully drafted checklist questions.
3.2.5 Data validating
Following the established DMAIC methodology, a measurement system analysis (MSA) was
adopted for data validation. Gage repeatability and reproducibility (Gage R&R) [27], a statistical
tool that measures the amount of variation in the measurement system arising from the
measurement device and the people conducting the measurement, was used to validate the weld-
defect data. Applying gage R&R, the weld-defect data were checked and compared with existing
standards. The interpretation of X-ray films of weld was carried out by two independent inspectors
in such a way that each inspector reviewed the film twice using two distinct methods.
1- visual scrutiny, without any additional information
2- Evaluating historical information and using it to conduct statistical analysis of variance
(ANOVA) (Table 5).
These two approaches to data interpretation have made data validation possible.
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Table 5. Statistical analysis of variance (ANOVA) of historical weld data and weld failure information. Gage R&R using Minitab software to determine the data validation.
Source DF Seq SS
Adj SS Adj MS F P
Films No. 9 78.05 78.1062 8.6785 173.91 0
Inspector 1 0.0513 0.0567 0.0567 1.14 0.29
Gauge 1 0.0554 0.0554 0.0554 1.11 0.29
Repeatability 68 3.3933 3.3933 0.0499
Total 79 81.55
Alpha to remove interaction term = 0.25 Variance Components
Source VarComp %Contribution (of
VarComp)
Total Gage R&R 0.05021 4.44
Repeatability 0.0499 4.41
Reproducibility 0.00031 0.03
Inspector 0.00017 0.02
Gauge 0.00014 0.01
Part-To-Part 1.08129 95.56
Films No. 1.08129 95.56
Total Variation 1.1315 100
Gage Evaluation
Source Std Dev
(SD) Study Var (6 * SD)
%Study Var (%SV)
Total Gage R&R 0.22408 1.34451 21.07
Repeatability 0.22339 1.34032 21
Reproducibility 0.01767 0.10602 1.66
Inspector 0.0132 0.07922 1.24
Gauge 0.01174 0.07045 1.1
Part-To-Part 1.03985 6.2391 97.76
Films No. 1.03985 6.2391 97.76
Total Variation 1.06372 6.38232 100
Number of Distinct Categories = 6 (component parts of the process that can be distinguished)
The validation data obtained from the Minitab software (Table 5) indicates a standard deviation
Of 22% (or gage R&R of 0.22), which as it is less than 30%, is considered to validate the data
across six distinct categories of weld defects.
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3.3 Analysis Phase
Those causes of weld defect evaluated for which the quantitative data showed had negligible
effects on the number of weld defects observed were disregarded at this stage and not taken
forward for more detailed analysis. Screening of those extracted causes from the measurement
phase was finalized using a design of experiments (DOE) technique [28]. This determined the
root causes that have major influence on the developments of weld defects in pressure vessels.
In the DOE method one influencing factor at a time is changed and the analysis reconducted to
provide statistically valid data regarding its impact on weld defects. In this way, the effect of each
factor (cause) on the output (weld defect) could be observed and quantified. This method, in which
effect of variation of one parameter is investigated in turn, is sometimes referred to as the
extraction-experiment method. In applying this approach to the weld-defect study, the effects of
changes in the identified key causes likely to lead to weld defects were evaluated one by one.
Consequently, one identified cause from the FMEA analysis was changed while the other
potential causes remained unchanged. The outputs from the extraction experiments were then
reanalyzed by the ANOVA statistical method. Here, we present as an example of the results of
the extraction experiments, the statistical analysis for two causes identified for the slag-inclusion
weld defect.
3.3.1 Statistical analysis of the effect of monetary incentives paid to enhance good
welding performance
In this experiment some of the company’s welders were randomly selected. They were asked to
weld 10 meters of a work piece, including 5 repetitions with 3 different levels of monetary
incentive. These work pieces produced were then evaluated by non-destructive testing (NDT
Radiography) to establish defects associated with each work piece. The results are shown in
Table 6.
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Table 6. Experiment results of welding failures occurring during repeated incentivized tests.
The number of defects in 10 meters of welding for each repetition
Test5 Test4 Test3 Test2 Test1 Incentive amount (USD)
4 1 3 3 1 0
4 2 2 0 1 20
0 1 1 1 0 40
0 2 0 0 0 120
The Table-6 observations were subjected to a one-way analysis of variance yielding the results
listed in Table 7.
Table 7 ANOVA results. (DF: Degree of Freedom, SS: Sequential sums of squares, MS: mean squares, F: Fisher distribution, P: P-value)
One-way ANOVA: response versus factor
Source DF SS MS F P
factor 3 13.8 4.6 3.61 0.037
Error 16 20.4 1.27
Total 19 34.2
S = 1.129 R-Sq = 40.35% R-Sq. (adj) = 29.17%
The F-test statistics (Table 7) is used to establish the significance of the observation (Table 6).
The F-test considers that the test statistics has an F-distribution if the null hypothesis applies. The
F-test measure is typically used when comparing different statistical models fitted to a data set,
The F-test value derived from statistical analysis is 3.61 (Table 7). This value is compared for (3,
16) degrees of freedom with the value of 3.24 for 0.05 probability of occurrence. As F-test value
is greater than F0.05, 3, 16 (i.e., 3.61>3.24) this suggests that the null hypothesis is likely to occur by
chance with less than 0.05 probability. We therefore conclude that changing the monetary
incentive paid to welders does indeed cause a significant change in the number of weld defects
that materialize. The variation in observed values for this extraction experiment is shown in a box-
plot (Figure 3).
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Figure 3. Box plot showing number of defects associated with incentivized good welding performance.
3.3.2 Statistical analysis of effect of different beveling methods on number of
welding defects
For this experiment, randomly selected welders welded 10 meters of 10 work pieces which had
been beveled with two different methods. These work pieces were then evaluated by non-
destructive testing (NDT Radiography) to determine the number of defects developed in those
work pieces. The results for this extraction experiment are listed in Table 8.
In bevel method “A” involves operator with average skill, beveling the edge of the metal using gas
cutting equipment. In bevel method “B” beveling is conduct using a more-skilled operator and a
gas cutting machine.
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Table 8. Number of weld defects applying two different beveling methods.
The number of defects in 10 meters of welding for each repetition
Test5 Test4 Test3 Test2 Test1 Bevel
method
1 1 3 3 5 A
1 0 0 1 1 B
The results of analysis of variance using the Minitab statistical software are shown in Table 9.
Table 9. ANOVA results. (DF: Degree of Freedom, SS: Sequential sums of squares, MS: mean squares, F: Fisher distribution, P: P-value)
One-way ANOVA: response1 versus cutting type
Source DF SS MS F P
factor 1 10 10 6.45 0.035
Error 8 12.4 1.5
Total 9 22.4
S = 1.245 R-Sq = 44.64% R-Sq(adj) = 37.72%
The F-test value derived from statistical analysis is 6.45 (Table 9). This value is compared for
(1,8) degrees of freedom with the value of 5.32 for 0.05 probability of occurrence. As the F-test
value is greater than F0.05,1,8 (i.e., 6.45>5.32) this suggests that the null hypothesis is likely to
occur by chance with less than 0.05 probability. We therefore conclude that the beveling method
does indeed cause a significant change in the number of weld defects that materialize. The
variation in observed values for this extraction experiment is shown in a box-plot (Figure 4).
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Figure 4. Box plot showing number of defects associated with two distinct beveling methods.
Using the same method for each cause identified by the FMEA results for each critical-to-quality
(CTQ) objective, several causes were distinguished for consideration for adjustments, i.e., as
inputs for the six-sigma improvement phase.
3.4. Improvement Phase
The improvement phase was again initiated with a brainstorming session focused on root causes.
From this session potential improvement plans were formulated based on creative ideas raised
by the employees (mainly the welders and workshop supervisors). The creative ideas were then
further assessed and rated based on the criteria: 1- ease of implementation 2- speed of
implementation 3- technical viability 4- costs to implement 5- impact on weld performance 6-
customer expectation (VOC).
For this propose, a prioritization matrix of solutions was developed for each root cause. The matrix
for one of the root cause (i.e., the bevel method employed) is shown in Table 10.
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Table 10. Alternatives to apply in order to potentially improve bevel weld performance
Prioritization matrix of solutions for method of bevel of welding edge
Score VOC (0.6)
Impact (1.65)
Cost (1.5)
Technical (0.3)
Speed (1.25)
Ease (0.2)
Potential Solutions
120.2 =20*0.6 =18*1.65
=23*1.5 =10*0.3 =28*1.25
=30*0.2 Bevel by using gas cutting and cutting
expert
123.5 =25*0.6 =25*1.65
=25*1.5 =20*0.3 =15*1.25
=25*0.2 Bevel by using the existing bevel
machine
103.1 =17*0.6 =26*1.65
=7*1.5 =25*0.3 =24*1.25
=10*0.2 Buying a new bevel machine
The right-hand column in Table 10 calculates the sum of the scores assigned to each criterion.
The numbers in parenthesis in the column headings represent the weight assigned to each
criterion in calculating the total score for each potential solution. The total score achieved for each
solution is equal to the sum of the weights of each criteria multiplied by the criteria score. The
potential solution that achieved the highest score in Table 10 is "bevel by using the existing bevel
machine". Consequently, that was the solution selected through which to initiate improvements.
A prioritization matrix of solutions with scoring was prepared, similar to Table 10, for all the root
causes and all the alternative solutions identified that could potentially lead to improvement in the
associated weld defects. Prior to rolling out the high-scoring solutions on a plant-wide scale at
this stage the solutions were initially adopted as part of pilot schemes so that further information
could be gathered on their effectiveness.
The reasons for this cautious approach in restricting implementation of improvement actions to a
pilot trial to start with, are:
Understanding implementing problems before full-scale roll-out
Implementing at full-scale avoiding problems
Ensuring the selected solution complies with the key objectives
Verifying that the expected results do actually materialize
Surfacing potential unknown / unexpected performance issues
Consequently, the selected improvements were implemented initially in only one of the workshops
(i.e., Heavy Metal Working) and on a single sample project (ISOICO Clad Drums) as pilot-
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improvement initiative. Once the pilot initiative was implementation, actions were closely
monitored and the new sigma performance level and process efficiency were assessed and
compared to the former performance levels. As this comparison was positive the improvement
initiatives were subsequently rolled out across all welding operations.
3.5 Control Phase
Following the implementation of the improvement solutions, the welding processes needed to be
carefully controlled to avoid returning to former standards and performance gains failing to be
maintained. The six-sigma control phase is a final essential part of the DMAIC methodology and
its importance was originally recognized as valuable by General Electric in the 1990s [6] .
For the weld-defect-in-pressure-vessel project the control phase adopted to techniques to control
the improvement solutions and ensure that they were effective and remained effective over time,
these were:
Standardization and documentation of methods; and,
Statistical process Control (SPC)
The interfaces between the sequential steps in the DMIAC methodology flow logically from one
to the next in that the results (output) from one step become the inputs for next step. This means
that the results of each step can be considered on a stand-alone basis or the results from all
former steps completed can contribute or are available for review for the later steps. Hence, the
control phase has the benefit of being able to call upon the results of all the former steps which
are now completed with results available to use as input.
3.5.1. Define the Results of Previous Steps: Critical-to-Quality (CTQ)
CTQ are measureable characteristics of a defined problem. Which can be established commonly
by breaking down the main problem into smaller components and contributing factors. One such
approach is to use a Pareto chart to display the quantity of welding defects to determine and rank
the causes in terms of their CTQ contributions. The Pareto analysis for the weld-defect results
(Figures 5 and 6) identify that slag inclusion, lack of fusion and porosity are the main causes of
weld defects in the pressure vessel constructed by the company.
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Figure 5. Pareto plot of main welding defects occurring. (C2 indicates the fractional contribution of each type of welding defect)
Figure 6. The three main welding defects measured become the priorities for improvement. The main objective of “Welding repair reduction” is subdivided into three quantifiable SMART (Specific, Measurable, Attainable, Realistic and Time bounded) components.
3.5.2 Measure the Performance of Improvement Solutions Implemented
The causes of weld defects established from the earlier FMEA method are used as the basis for
clarifying what is required to reduce weld defects of each of the three priority defect types
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identified from the Pareto plot (Figure 5). Table 11 illustrates this approach applied just to the Slag
Inclusion-type weld defect.
Table 11. FMEA matrix for Slag Inclusion weld defect.
FMEA Matrix
Team: Welding Defects Reduction Group
CTQ: Slag Inclusion Weld Defect Type Considered
Risk Rating RPN
Control Rating DET
Current Control
Occurrence Rating OCC
Potential Causes Cause NO.
Severity Rating SEV
The potential failure modes
Process duty
36 2 Operator
3
The high stick out value in the saw method causes a
high sedimentation rate at the low ampere and causes the
adhesion of the flux
Z1
6
Slag
Inclusion
Welding Defects
Reduction
432 9 - 8
Lack of education, knowledge and
technical literacy in welding team
Z2
432 9 QC and
Management
8
Lack of proper rewards and
punishment in high & low-quality execution for
welders
Z3
324 6
Welder testing, Welder
Certificate, NDT report
9 Welder proficiency Z4
288 8 Operator
6
Absence of correct and complete
gouging
Z5
240 8 - 5 Unusual time
pressure to finish the job
Z6
324 9 QC, Welder,
Skillful 6
Not setting welding parameters such
as Ampere Z7
192 8 Maintenance and Operator
4
Failure of Rotating
machine during the welding
Z8
270 9 5
Tight welder spot and hard access to
welding spot
Z9
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Complementing the FMEA improvement matrix is a baseline measure of the primary sigma level
of performance against which improvements are to be measured. The primary sigma level used
in this project is the defects per million opportunities (DPMO) metric for measuring the weld
failure rate, calculated using the following formula:
DPMO = (Number of Defects*106) / (Number of failure opportunities*Number of checked units)
By using the DPMO formula in this project, the primary sigma level was calculated, as displayed
in Figure 7.
Figure 7. Quantification of weld defects to establish the primary sigma level of failure using the DPMO metric.
Using the DPMO metric, the primary sigma level for the process (i.e., the baseline for performance
measurement) was calculated to be 3.7. A high value of the primary sigma level indicates a
performance of high process efficiency. The higher that baseline value the harder it is to achieve
performance improvements by implementing process changes aimed at achieving even higher
efficiency.
3.5.3 Performance Focus Associated with the Instigation of Improvement Initiatives
The root causes leading to welding defects were established for each CTQ cause through the
combination of the earlier analysis steps in applying the DMIAC methodology. These root causes
are summarized in Table 12. Paying close attention to these root causes is a key part of the
improvement initiation process.
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Table 12. Critical-to-quality (CTQ) identifies the root causes of the weld defects.
Root Causes CTQ
Lack of appropriate incentives for welders in high quality performance
SLAG INCLUSION
Lack of education, knowledge and technical literacy in welding team
Unusual time pressure to finish the job from managers
No uniform bevel at the welding edge of the work piece
No standard setting of welding parameters such as amperage
Unusual time pressure to finish the job from managers
LACK OF FUSION
Sharp angle between cladding and base metal
Failure to adhere to preheat
Welder proficiency
Using unsuitable electrodes
POROSITY Dirty welding surfaces (including the work piece and clothing and
equipment )
Non-baking electrodes
3.5.4 Calculating Process Performance Following Implementation of Improvements Initiatives
Process efficiency of the improved welding process was monitored and analyzed to calculate the
secondary sigma level and to quantify process cost reductions and associated Increases in
product profits for the higher quality pressure vessels constructed. Process efficiency was shown
to have increased from 98.7% to 99.83% and sigma level to have increased from 3.7 to 4.4 (Figure
8). The improved solution established was observed to increase process yield by up to 1.12%,
reduce the sigma level of weld defects by up to 19% and reduce welding process costs by up to
350%.
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Figure 8. Improved weld defect performance expressed in terms of the second sigma level.
4. Discussion
In the traditional approach to improving welding performance the focus is typically on finding
technical and technological solutions. However, this tends to lead to intermittent step-change
improvements which can be difficult to sustain, i.e., they maybe unstable over time. On the other
hand, tackling welding performance improvement to achieve long-term reductions in welding
defects by applying six sigma principles can lead to more continuous, stable and logical
adjustments to the welding methodology. Such an approach helps to identify and maintain
sustainable improvements in welding performance by securing benefits at the engineering and
operations levels from the lessons learned and information provided at each step in the DMAIC
(Define, Measure, Analyze, Improve and Control) sequence.
The methodology described here could be beneficially applied to a wide range of sheet metal
welding manufacturing processes, such as pressure vessels, bridges, and metal-frame support
structures that use high-thickness sheet metal and involve a high volume of welding. Based on
the results and successful implementation of the study presented here, MSAC plan to establish
future six sigma projects to reduce other types of rework in sheet-metal cutting and assembly.
5. Conclusion
Refinery pressure vessels require extensive welding in their construction and the efficiency in
terms of minimum weld defects has a significant bearing on the profitability that can be achieved
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from their manufacture. Applying six sigma principles, and specifically its define, measure,
analysis, improve and control (DMAIC) methodology, successfully identified, quantified and
reduced weld defects in pressure vessel manufacture for the Machine Sazi Arak Company. The
highest ranking critical-to-quality types of weld defects in the pressure vessel manufacture were
identified as slag inclusion, lack of fusion and porosity defects and their contributions to overall
weld defect performance quantified. The root causes of these specific weld defects were initially
identified with the aid of brainstorming and evaluated in detail by failure modes and effect analysis
and customized experiments. The analytical results were used to identify and refine suitable
solutions to eliminate some of the root causes of weld defects and positively adjust the efficiency
of the welding processes involved in pressure vessel manufacture. Implementation of these
improvement solutions increased process yield by up to 1.12%, improved the sigma level of weld
defects by up to 19% and reduced welding process costs by up to 350%.
Acknowledgements
The authors acknowledge the support and motivation of the MSA management.
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