InternatIonal branch connectUnified connectivity for branch offices

creatIng a unIform InternatIonal customer experIence

End-user experience nowadays is crucial for your organization, regardless of whether these are your own internal users or external customers. End-users want to be connected any time and any place. The arrival of mobile devices in the daily life of employees and customers and the increasingly intelligent devices that communicate with one another (Internet of Things, M2M communication, etc.) has instigated a movement that is described with the term ‘Digitization’. This development is taking a rapid course and it is not yet predictable which consequences will ultimately result from it. It is clear, however, that digitization has a considerable influence on your network infrastructure.

Organizations with many international branch offices are often struggling with managing a wide range of access providers and network solutions. Managing these different solutions is resource intensive impacting Total Cost of Ownership (TCO) and leads to weak and inconsistent end-to-end Service Level Agreements (SLA). Moreover, using different solutions in different countries has a negative impact on your customer experience.

Imagine you have a cost efficient, secure, stable and high performing network to connect all your international branch offices. Your WAN and LAN (including WLAN/Wi-Fi) is seamlessly managed and you don’t have to worry about the service quality, performance and scalability for a split se-cond? What would it mean if you were able to free up budget and valuable resources to work on the innovation and digitization of your business instead?

T-Systems offer an international connectivity platform to connect all your branch offices / stores in a future proof and unified manner, with several op-tional add-ons resulting in a great end-user and customer experience. On top of that T-Systems has a great track record in implementing and managing branch networks and is unique in the way this is offered: seamlessly, managed end-to-end, on an international scale.

InternatIonal branch connect

International Branch Connect provides high-performance and secure access to your (international) offices. All of this is managed by T-Systems in a flawless and very efficient manner, saving you time and money, while improving the end-user experience. The key characteristics of the service are:

�� End-to-end service covering Access, WAN, LAN and WLAN �� One international and transparent SLA�� Consolidation and unification of your existing infrastructure �� 3G / 4G backup for the European region (other regions on project basis)�� 3G / 4G Fast Start solution in Europe: rapid deployment to increase speed of delivery for locations without fixed internet connectivity �� Software Defined Networking (SDN) for provisioning and network management support: offering flexibility, security, automation and low

operating costs�� A flexible platform that scales to your ever changing business requirements

Figure 1: Highlevel technical view of International Branch Connect

features

network �� Central Datacenter and main locations connected via IP VPN (MPLS),

Ethernet and/or Internet, up to 1GBit/s*�� Branch offices connected via Internet-based access, up to 1GBit/s*�� Standard back-up branch location via 3G/4G mobile back-up, up to

100 MBit/s*�� T-Systems owns geographically separated, highly redundant service

areas. In the event of a complete breakdown of a service area location the other service area takes over all operations

�� Standard up to 3 multi-VPNs�� Optional:

�� Quality of Service (QoS light) on outbound interfaces�� Additional multi-VPN/VRF to optimize and segment your

network traffic*depending on availability

cost-effectIveness and flexIbIlIty�� Unrivalled price / performance ratio�� Rapid large scale roll out implementation�� Highly scalable solution

servIce qualIty�� End-to-end services for all components operated by T-Systems�� Technical service levels : 99.70 % end-to-end availability�� Large Scale Roll-out Management�� Large Scale Monitoring�� 24x7 services and a designated service manager �� Managed Internet Access

InternatIonal avaIlabIlIty�� Single point of contact�� Available in Europe as a standard, extension to other regions optional

securIty and complIance �� Connections are encrypted using IPSec PreSharedKeys (PSK)�� Robust data protection according to German standards�� ISO 27001 certification�� Optional:

�� Certificate-based encryption (X.509) �� PCI-DSS compliant network infrastructure certification�� Secure network access

�� Port assignment on switches to prevent unauthorised network access

�� White listed equipment�� Trusted devices

InternatIonal Branch connect: cost-effectIve, flexIBle, secure ConneCting your Central DataCenter to your branCh offiCes

Managed on-sIte equIpMent

hIgh-avaIlaBIlty redundant servIce platforM

choIce of Methods for connectIng to

central datacenter

Intraselect kunden-

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Mpls vpn

ethernet p2p

Internet vpn

Internet access Incl. 3g/4g Back-up

headquarters servIce area - a

VPN concentrator

servIce area - B

VPN concentrator

Internet

3g/4g MoBIle

Back-up

Branch offIce 1 *

InternatIonal locatIons

central datacenter

Managed end-to-end / one sla / secure

Branch offIce n *

1 Sales Intro International Branch Connect

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your branch offIce Is enabled for�� WLAN access points�� Connected POS / Mobile Payment�� Unified Communications �� Hazard warning systems�� Video surveillance �� External Partners �� Indoor analytics�� Electronic Shelf Label �� Digital Signage�� Physical Access Control

monItorIng & network utIlIzatIon�� Performance reporting and trend analysis�� Optional:

�� Browser-based online access to the management platform

add-on servIcesOn top of this T-Systems can offer you a wide range of other services like:�� High quality guest WLAN�� Secure local and regional internet connectivity�� Location based and mobile marketing services including visitor

analytics �� Advanced Cyber Security Services including SIEM & SOC�� Public and Private Cloud solutions

contactT-SystemsE-mail: sean.fetterplace@t-systems.com Internet: www.t-systems.co.uk

publIshed byT-Systems International EMEA SalesLage Biezenweg 3NL-4131 LV VianenThe Netherlands

Figure 2: Enabling integration on-site solutions