Internal Control — Integrated Framework (Draft Sep 2012)

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    C o m m i t t e e o S p o n s o r i n g O r g a n i z a t i o n s o t h e T r e a d w a y C o m m i s s i o n

    Internal Control Integrated Framework

    Committee of Sponsoring Organiza tions of the Treadway Commission

    To submit comments on this Public Exposure Draft, please visit the www.ic.coso.org website. Responses are due by

    November 16, 2012.

    Respondents will be asked to respond to a series of questions. Those questions may be found on-line atwww.ic.coso.org and in

    a separate document provided at the time of download. Respondents may upload letters through this site. Please do not send

    responses by fax.

    Written comments on this exposure draft will become part of the public record and will be available on-line March 31, 2013.

    September 2012

    Internal Control over External Financial Reporting:

    A Compendium o Approaches and Examples

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    2012 All Rights Reserved. No part o this publication may be reproduced, redistributed, transmitted or displayed in any orm or by any

    means without written permission. For inormation regarding licensing and reprint permissions please contact the American Institute o

    Certifed Public Accountants, licensing and permissions agent or COSO copyrighted materials. Direct all inquiries to copyright@aicpa.

    org or to AICPA, Attn: Manager, Rights and Permissions, 220 Leigh Farm Rd., Durham, NC 27707. Telephone inquiries may be directed

    to 888-777-7707.

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    Internal Control Integrated Framework

    To submit comments on this Public Exposure Draft, please visit the www.ic.coso.org website. Responses are due by

    November 16, 2012.

    Respondents will be asked to respond to a series of questions. Those questions may be found on-line atwww.ic.coso.org and in

    a separate document provided at the time of download. Respondents may upload letters through this site. Please do not send

    responses by fax.

    Written comments on this exposure draft will become part of the public record and will be available on-line March 31, 2013.

    September 2012

    Internal Control over External Financial Reporting:

    A Compendium o Approaches and Examples

    Committee of Sponsoring Organiza tions of the Treadway Commission

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    Committee o Sponsoring Organizations othe Treadway Commission

    Board Members Representative

    COSO Chair David L. Landsittel

    American Accounting Association Mark S. Beasley

    Douglas F. Prawitt

    The Institute o Internal Auditors Richard F. Chambers

    American Institute o Certied Public Accountants Charles E. Landes

    Financial Executives International Marie N. Hollein

    Institute o Management Accountants Sandra Rictermeyer

    Jerey C. Thomson

    PwCAuthor

    Principal Contributors

    Miles E.A. Everson Engagement Leader New York, USA

    Stephen E. Soske Project Lead Partner Boston, USA

    J. Aaron Garcia Project Lead Director San Diego, USA

    Cara M. Beston Partner San Jose, USA

    Charles E. Harris Partner Florham Park, USA

    Eric M. Bloesch Managing Director Philadelphia, USA

    James M. Downs Director San Francisco, USA

    (Through January 2012)

    Frank J. Martens Director Vancouver, Canada

    Jay A. Posklensky Director Florham Park, USA

    Charles J. Finn Senior Manager Detroit, USA

    Natalie Protze Senior Manager Washington D.C., USA

    (July 2011 to March 2012)

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    Advisory Council

    Sponsoring Organizations Representatives

    Audrey A. Gramling Bellarmine University Fr. Raymond J. Treece

    Endowed ChairSteven E. Jameson Community Trust Bank Executive Vice President and

    Chie Internal Audit & Risk

    Ocer

    J. Stephen McNally Campbell Soup Company Finance Director/Controller

    Ray Purcell Pzer Director o Financial Controls

    Bill Schneider AT&T Director o Accounting

    Members at Large

    Jennier Burns Deloitte Partner

    Jim DeLoach Protiviti Managing Director

    Trent Gazzaway Grant Thornton Partner

    Cees Klumper The Global Fund to Fight AIDS,

    Tuberculosis and Malaria

    Chie Risk Ocer

    Thomas Montminy PwC Partner

    Al Paulus E&Y Partner

    Thomas Ray KPMG Partner

    Dr. Larry E. Rittenberg University o Wisconsin Emeritus Proessor oAccounting

    Chair Emeritus COSO

    Ken Vander Wal ISACA President

    Regulatory Observers and Other Observers

    James Dalkin Government Accountability

    Oce

    Director in the Financial

    Management and Assurance

    Team

    Harrison E. Greene, Jr. Federal Deposit InsuranceCorporation

    Assistant Chie Accuntant

    Christian Peo Securities and Exchange

    Commission

    Proessional Accounting

    Fellow (Through June 2012)

    Amy Steele Securities and Exchange

    Commission

    Associate Chie Accountant

    (Commencing July 2012)

    Vincent Topho International Federation

    o Accountants

    Senior Technical Manager

    Keith Wilson Public Company Accounting

    Oversight Board

    Deputy Chie Auditor

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    Additional PwC Contributors

    Mark Cohen Partner San Francisco, USA

    Andrew Dahle Partner Chicago, USA

    Junya Hakoda Partner (Retired) Tokyo, Japan

    Brian Kinman Partner St. Louis, USA

    Pat McNamee Partner Florham Park, USA

    Jonathan Mullins Partner (Retired) Dallas, USA

    Alexander Young Partner Toronto, Canada

    Antoine Elachkar Managing Director Washington D.C., USA

    Gary Moss Managing Director Milwaukee, USA

    Catherine Jourdan Director Paris, France

    Frank Maggio Director Chicago, USA

    Christopher Michaelson Director Minneapolis, USA

    Sallie Jo Perraglia Manager New York, USA

    Tracy Walker Director Bangkok, Thailand

    Qiao Pan Senior Associate New York, USA

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    PreaceThis project was commissioned by COSO, which is dedicated to providing thought lead-

    ership through the development o comprehensive rameworks and guidance on internal

    control, enterprise risk management, and raud deterrence designed to improve organi-

    zational perormance and oversight and to reduce the extent o raud in organizations.COSO is a private sector initiative, jointly sponsored and unded by:

    American Accounting Association (AAA)

    American Institute o Certied Public Accountants (AICPA)

    Financial Executives International (FEI)

    Institute o Management Accountants (IMA)

    The Institute o Internal Auditors (IIA)

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    Table o Contents

    Foreword ...........................................................................................................i

    1. Introduction.............................................................................................. 1

    2. Control Environment ...............................................................................11

    3. Risk Assessment ................................................................................... 45

    4. Control Activities .....................................................................................73

    5. Inormation and Communication ..........................................................103

    6. Monitoring Activities .............................................................................131

    Appendix

    Examples by Topic .....................................................................................148

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    ForewordIn 2013, the Committee o Sponsoring Organizations o the Treadway Commission

    (COSO) released an update to its Internal ControlIntegrated Framework (Framework).

    The original ramework, which was released in 1992, has gained broad acceptance and

    is widely used around the world. It is recognized as a leading ramework or designing,implementing, and conducting internal control and or establishing requirements or

    an eective system o internal control. To help users apply the Framework to internal

    control over external nancial reporting, COSO has released this companion publica-

    tion, Internal Control over External Financial Reporting: A Compendium o Approaches

    and Examples (Compendium).

    The Framework retains the core denition o internal control and the ve components o

    internal control. At the same time, the Framework includes enhancements and clari-

    cations that are intended to ease use and application. One o the more signicant

    enhancements is the ormalization o undamental concepts introduced in the original

    ramework as principles. These principles associated with the ve components provide

    clarity or users in designing and implementing systems o internal control. In turn, thisCompendium provides approaches and examples to illustrate how entities may apply

    the principles set out in the Framework to a system o internal control over external

    nancial reporting.

    In the twenty years since the release o the original ramework, business and operating

    environments have changed dramatically, becoming increasingly complex, technologi-

    cally driven, and global. At the same time, stakeholders have become more engaged,

    seeking greater transparency and accountability or the integrity o systems o inter-

    nal control that support business decisions and governance o the organization. The

    Framework and the Compendium incorporate many o these changes including:

    Expectations or Governance OversightHigher regulatory and stakeholder

    expectations require the board o directors to oversee internal control over exter-

    nal nancial reporting. Some jurisdictions require specic regulatory requirements

    or expertise and independence o board members o certain types o entities.

    Globalization o Markets and OperationsOrganizations expand beyond domes-

    tic markets in the pursuit o value, oten entering into international markets and

    executing cross-border mergers and acquisitions.

    Changes and Greater Complexity in the BusinessOrganizations change busi-

    ness models and enter into complex transactions in pursuit o growth, greater

    quality, and productivity, and in response to changes in market and regulatory

    environments. These changes may include entering into strategic alliances, joint

    ventures, and other complex contractual arrangements with external parties,

    implementing shared services, and engaging outsourced service providers.

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    Introduction

    1. IntroductionCOSOs Internal ControlIntegrated Framework (Framework) sets orth three catego-

    ries o objectives: operations, reporting, and compliance. The ocus o this publication,

    Internal Control over External Financial Reporting: A Compendium o Approaches and

    Examples (Compendium) is the external nancial reporting category o objectives, asubset o the reporting category. External nancial reporting objectives address the

    preparation o nancial reports or external parties, including:

    Financial statements or external purposes, and

    Other external nancial reporting derived rom an entitys nancial and accounting

    books and records.

    Using this DocumentThe Compendium has been developed to assist those users o the Framework who are

    responsible or designing, implementing and conducting a system o internal controlover external nancial reporting (ICEFR) that supports the preparation o nancial state-

    ments and other external nancial reporting. It is also relevant to entities that report

    on the eectiveness o internal control over nancial reporting relating to nancial

    statements or external purposes. The preparation o nancial statements or external

    purposes and other external nancial reporting applies to:

    Public EntitiesOten, public entities are required by rules and regulations

    to prepare nancial statements or external purposes; additionally, they oten

    prepare other external nancial reporting derived rom its nancial and account-

    ing books and records, such as earnings press releases, or inormation included

    in stipulated reports or business partners or lending agencies as required by

    contractual obligations. Private EntitiesEntities whose ownership may be closely held may prepare nan-

    cial statements to provide to banks and other third parties in order to raise capital

    or to meet contractual obligations. These can be in accordance with standards

    and regulations, however oten, there is no requirement or private entities to

    prepare the nancial statements in accordance with specic standards or regula-

    tions; the orm o the nancial statements or other external nancial reporting is

    stipulated by contractual obligations or a third party.

    Not-For-Proft EntitiesThese entities may prepare nancial statements or

    external purposes in accordance with appropriate rules and regulations, however

    since these entities purpose is other than realizing and generating prot, they

    may prepare other nancial reporting or donors, government agencies, or otherthird parties in order to raise unds to support the stated cause, not necessarily in

    accordance with specic standards or regulations.

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    Internal Control over External Financial Reporting: A Compendium of Approaches and Examples

    Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Governmental EntitiesIn addition to any nancial statements or external pur-

    poses that might be required by law, governmental entities may prepare nancial

    reporting, to provide to the public or to other governmental oversight agencies

    that is not necessarily required to be prepared in accordance with specic stan-

    dards or regulations.

    In applying the Framework, users will nd relevant approaches and examples in theCompendium o how organizations apply various aspects o the principles in the design,

    implementation and conduct o internal control over external nancial reporting objec-

    tives. These approaches and examples relate to each o the ve components and sev-

    enteen principles set orth in the Framework.

    Approaches describe how organizations may apply these principles within

    their system o internal control over external nancial reporting. Approaches

    are designed to give users o the Compendium a summary-level description o

    activities that management may consider as they apply the Framework in an

    ICEFR context.

    Examples provide specic illustrations to users on the application o each princi-

    ple, based on situations drawn rom practical experiences. Examples may illus-trate one or more points o ocus o a particular principle. They are not designed

    to provide a comprehensive, end-to-end example o how the principle may be ully

    applied in practice.

    The Compendium includes an appendix that highlights those examples that relate to the

    changes in business and operating environments that are noted in the Framework.

    Note that this document is not designed to be read rom beginning to end. Nor are the

    approaches and examples linked across the principles; rather, they stand on their own

    and relate to specic points o ocus o the principles. Finally, even though the deni-

    tions, components, principles, and points o ocus are consistent with those ound in the

    Framework, readers should reer to the Framework or a comprehensive discussion ohow entities design, implement, and conduct internal control, and or the requirements

    o an eective system o internal control.

    Specic Considerations o External FinancialReportingThis section considers some unique aspects o applying the Framework in the context

    o external nancial reporting, and especially preparing nancial statements or

    external purposes.

    Types o External Financial Reports

    External nancial reporting objectives are consistent with accounting principles suitable

    and available or that entity and appropriate in the circumstances. External nancial

    reporting objectives address the preparation o nancial reports, including nancial

    statements or external purposes and other external nancial reporting derived rom an

    entitys nancial and accounting books and records.

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    Introduction

    Financial Statements or External Purposes

    Financial statements or external purposes are prepared in accordance with applicable

    accounting standards, rules and regulations. These nancial statements include annual

    and interim nancial statements, condensed nancial statements, and selected nan-

    cial inormation derived rom such statements. These statements may, or instance, be

    publicly led with a regulator, distributed through annual meetings, posted to an entitys

    website, or distributed through other electronic media.

    Another orm o nancial statements prepared or external purposes may be nancial

    reports prepared in accordance with other comprehensive basis o accounting, such as

    those by taxing authorities, regulatory agencies, or requirements established through

    contracts and agreements. These nancial reports are typically distributed to specied

    external users (e.g., reporting to a bank on nancial covenants established in a loan

    agreement, to a taxing authority in connection with ling tax returns, reporting on nan-

    cial inormation to an energy regulatory commission)).

    Other external nancial reporting

    Other external nancial reporting derived rom an entitys nancial and manage-ment accounting books and records rather than rom nancial statements or external

    purposes may include earnings releases, selected nancial inormation posted to an

    entitys website, and selected amounts reported in regulatory lings. External nan-

    cial reporting objectives relating to such other nancial inormation may not be driven

    directly by standard setters and regulators, but are typically expected by stakeholders

    to align with such standards and regulations.

    Suitable Objectives o Financial Statements orExternal Purposes

    Complies with Applicable Accounting Standards

    Regulators and accounting standard-setters establish laws, rules, and standards relat-

    ing to the preparation o nancial statements or external purposes. These nancial

    reporting rules and standards orm the basis upon which management species suit-

    able objectives or the entity and its subunits.

    When speciying suitable external reporting objectives relating to the preparation o

    nancial statements, management considers the accounting standards that are appli-

    cable to that entity and its subunits. Management also species the accounting prin-

    ciples that are appropriate in the circumstances. For example, management may set

    an entity-level external nancial reporting objective as ollows: Our Company prepares

    reliable nancial statements refecting activities in accordance with generally accepted

    accounting principles.

    Management species suitable sub-objectives or divisions, subsidiaries, operat-

    ing units, and unctions with sucient clarity to support entity-level objectives. For

    example, a US company applies accounting principles generally accepted in the United

    States o America (US GAAP) to all subunits in preparing its consolidated nancial

    statements, and it applies International Financial Reporting Standards (IFRS) to those

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    Internal Control over External Financial Reporting: A Compendium of Approaches and Examples

    Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    subunits that submit subsidiary nancial statements in statutory lings in non-United

    States jurisdictions.

    Further, management species appropriate accounting principles (e.g., US GAAP, IFRS)

    to apply to transactions and events o the entity. For example, management speci-

    es that FASB Accounting Standard Codication No. 605 Revenue Recognition and

    SAB 101A Revenue Recognition in Financial Statements (US GAAP) or IAS 18 RevenueRecognition (IFRS) apply to all sales transactions as applicable to the entity or subunits

    respective external nancial reporting objective.

    Considers Materiality

    Financial statement materiality sets the threshold or determining whether a nancial

    amount is relevant. Entities must consider suitable regulations and guidance promul-

    gated by standard-setters and regulators.1

    Refects Entity Activities

    External nancial reporting refects the entitys transactions and events. In preparing

    external nancial statements, management implicitly or explicitly considers suitableobjectives and sub-objectives relating to qualitative characteristics (e.g. reliability, trans-

    parency) and assertions (e.g., existence and completeness o transactions). Accounting

    standard setters may also determine relevant qualitative characteristics and assertions

    or external nancial reporting.

    For example, reliability is a requently used qualitative characteristic associated with

    external nancial reporting objectives. Reliability involves preparing external nancial

    statements that are ree o material error and bias. Reliability is also necessary or an

    entitys external reporting to aithully represent the transactions or other events it pur-

    ports to represent.

    Management makes assertions regarding the recognition, measurement, presenta-tion, and disclosure o account balances and classes o transactions and events in the

    entitys nancial statements. For example, one grouping o assertions relating to nan-

    cial statements is summarized as ollows:2

    Existence or OccurrenceAssets, liabilities, and ownership interests exist at a

    specic date and recorded transactions represent events that actually occurred

    during a certain period.

    CompletenessAll transactions and other events and circumstances that

    occurred during a specic period, and that should have been recognized in that

    period, have in act been recorded.

    Rights and ObligationsAssets are the rights and liabilities are the obligations o

    the entity at a given date.

    1 For example, Topic 1M o the Sta Accounting Bulletins o the United States Securities and Exchange

    Commission provides guidance on assessing materiality.

    2 These nancial statement assertions are substantially consistent with those established by the American

    Institute o Certied Public Accountants and the International Auditing and Assurance Standards Board.

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    Introduction

    Valuation or AllocationAsset, liability, revenue, and expense components are

    recorded at appropriate amounts in conormity with relevant and appropriate

    accounting principles. Transactions are mathematically correct and appropriately

    summarized and recorded in the entitys books and records.

    Presentation and DisclosureItems in the statements are properly described,

    sorted, and classied.

    For example, management species sub-objectives or sales transactions that apply

    applicable accounting standards based on the circumstances and that address relevant

    nancial statement assertions and qualitative characteristics, such as:

    All sales transactions that occur are recorded on a timely basis.

    Sales transactions are recorded at correct amounts in the right accounts.

    Sales transactions are accurately and completely summarized in the entitys

    books and records.

    Presentation and disclosures relating to sales are properly described, sorted,

    and classied.

    Judgment

    In preparing nancial statements, management exercises judgment in complying with

    external nancial reporting requirements. Management considers how identied risks

    to specied nancial reporting objectives and sub-objectives should be managed.

    Managements alternatives to respond to risk may be limited compared to some other

    categories o objectives. That is, management is less likely to accept a risk than to

    reduce the risk. For instance, management may decide to mitigate a risk by outsourc-

    ing transaction processing to a third party that is better suited to perorm the business

    process. However, management always retains responsibility or designing, implement-

    ing, and conducting its system o internal control even when outsourcing to a thirdparty. For external nancial reporting objectives, risk acceptance or avoidance should

    occur only when identied risks could not, individually or in aggregate, exceed the risk

    threshold and result in a material misstatement.

    Management also exercises judgment in selecting and applying suitable account-

    ing principles, particularly those relating to subjective measurements and complex

    transactions. For instance, management exercises judgment in making assumptions

    and using data in developing accounting estimates, in applying accounting principles

    to complex transactions, and in preparing reliable and transparent presentations and

    disclosures. Internal control over external nancial reporting addresses the potential

    or bias in exercising judgment that could lead to a material misstatement in external

    nancial reporting.

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    Internal Control over External Financial Reporting: A Compendium of Approaches and Examples

    Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Overlapping Objectives

    Many controls are interrelated and may support multiple objectives. An objective in one

    category may overlap or support an objective in another. For example, closing nancial

    reporting period within ve workdays may be a goal supporting primarily an operations

    objectiveto support management in reviewing business perormance. But it also sup-

    ports timely reporting and timely lings with regulatory agencies.

    The category in which an objective alls can sometimes vary depending on the circum-

    stances. For instance, controls to prevent thet o assetssuch as maintaining a ence

    around inventory, or having a gatekeeper to veriy proper authorization o requests or

    movement o goodsall under the operations category. These controls may not be

    relevant to reporting where inventory losses are detected ollowing periodic physical

    inspection and recording in the nancial statements. However, i or reporting pur-

    poses management relies solely on perpetual inventory records, as may be the case or

    interim or internal nancial reporting, the physical security controls would then also all

    within the reporting category. These physical security controls, along with controls over

    the perpetual inventory records, are needed to achieve reporting objectives. A clear

    understanding is needed o the entitys processes and its policies, procedures, and therespective impact on each category o objectives.

    Deciencies in Internal Control

    The term internal control deciency reers to a shortcoming in a component or

    relevant principle o the system o internal control that has the potential to adversely

    aect the ability o the entity to achieve its objectives. There are many potential sources

    or identiying internal control deciencies, including the entitys monitoring activi-

    ties, assessment o eectiveness in other components o internal control, and external

    parties that provide input relative to the presence and unctioning o a component or

    relevant principle.

    When an organization determines that an internal control deciency exists, management

    must assess the severity o that deciency based on its potential eect on the entitys

    system o internal control. Assessing the severity o an internal control deciency or

    combination o deciencies requires management to exercise judgement to determine

    the potential impact on the system o internal control. Regulators, standard-setting

    bodies, and other relevant third parties establish criteria or evaluating the severity and

    corresponding classication and reporting o deciencies relating to external reporting,

    operations, and compliance objectives. As well, or internal reporting and other opera-

    tions objectives, management and board o directors may need to establish objective

    criteria or evaluating internal control deciencies and reporting to those responsible or

    achieving these objectives. The Framework does not prescribe such criteria, but rec-ognizes and accommodates the authority and responsibility o those other parties that

    interact with the entity to issue such laws, rules, regulations, and standards or conduct-

    ing assessments and classications.

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    Internal Control over External Financial Reporting: A Compendium of Approaches and Examples

    Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    control are in place and unctioning. The nature and extent o the documentation

    may be infuenced by the entitys regulatory requirements. This does not neces-

    sarily mean that all documentation will or should be more ormal, but that su-

    cient evidence that the components o internal control are present and operating

    together is available and suitable to satisy the entitys objectives.

    In cases where an external auditor attests to the eectiveness o the overall

    system o internal control, management will likely be expected to provide the

    auditor with support or its assertion on the eectiveness o internal control. That

    support would include evidence that the system o internal control is properly

    designed and operating eectively. In considering the nature and extent o docu-

    mentation needed, management should also remember that the documentation

    to support the assertion will likely be used by the external auditor as part o his or

    her audit evidence. Management may also document signicant judgments, how

    such decisions were considered, and the nal decisions reached.

    Approaches and Examples or Applying PrinciplesThe Compendium illustrates through approaches and examples how the principles

    apply to external nancial reporting objectives. Each chapter ocuses on one o the ve

    components o internal control and contains:

    A summary o the component that is consistent with the Framework

    A listing o principles associated with that component

    A listing o relevant approaches or applying principles in an external nancial

    reporting context

    For each principle, there is a listing o approaches that illustrate how organizations

    apply the principles in designing, implementing or conducting certain aspects o internal

    control over external nancial reporting. The approaches apply to any size or type oentity, and, or consistency and illustrative purposes, incorporate the points o ocus

    contained in the Framework. This structure is intended to assist users in understand-

    ing the linkages o the points o ocus to its associated principle. Various organizations

    apply these approaches dierently depending on the entitys circumstances, and the

    application by a particular entity is likely to evolve as circumstances change over time.

    The approaches included are not intended to be a comprehensive listing. Users should

    recognize that points o ocus not listed in the Framework may also be suitable and

    relevant in the users judgement depending upon the entitys particular circumstances.

    For each approach, one or more examples are provided to illustrate how an important

    aspect o the approach has been put in place by entities that prepare nancial state-

    ments or external purposes. The examples are based on experiences o entities, andsome details may have been modied or the purposes o this publication (e.g., entity

    and personal names are ctional and not attributable to any specic entity). The exam-

    ples are not intended to be construed as best practices or suggested solutions or

    users o the Framework. Further, the examples are not necessarily sucient to demon-

    strate that a particular principle is present and unctioning as dened in the Framework.

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    Introduction

    These approaches and examples are likely to be relevant to many types o entities

    (including public, private, not-or-prot, and governmental entities) that aim to prepare

    nancial statements or external purposes and other orms o external nancial report-

    ing. Where an example is not applicable to all types o entities, this is noted. Finally,

    even though the approaches and examples primarily relate to the preparation o nan-

    cial statements or external purposes, any entity seeking to design, implement and

    conduct a system o internal control to achieve other external nancial reporting objec-tives may also benet rom them.

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Principles Approaches

    1. The organization demonstrates

    a commitment to integrity and

    ethical values.

    Establishing Standards o Conduct

    Leading by Example on Matters o

    Integrity and Ethics

    Evaluating Management and Other

    Personnel, Outsourced Service

    Providers, and Business Partners or

    Adherence to Standards o Conduct

    Reporting and Taking Prompt Action

    on Deviations rom Standards o

    Conduct

    2. The board o directors demonstrates

    independence rom management

    and exercises oversight or the

    development and perormance ointernal control.

    Establishing the Roles, Responsibili-

    ties, and Delegation o Authority o

    the Board o Directors

    Establishing Policies and Practicesor Meetings between the Board o

    Directors and Management

    Identiying and Reviewing Board o

    Director Candidates

    Reviewing Managements Assertions

    and Judgments

    Obtaining an External View

    Considering Whistle-Blower Inorma-

    tion about Financial Statement Errors

    and Irregularities

    3. Management establishes, with board

    oversight, structures, reporting

    lines, and appropriate authorities

    and responsibilities in the pursuit

    o objectives.

    Dening Roles and Reporting Lines

    and Assessing Them or Relevance

    Dening Authority at Dierent Levels

    o Management

    Maintaining Job Descriptions and

    Service-Level Agreements

    Dening the Role o Internal Auditors

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    These documents emphasize that every individual is responsible or maintaining an

    ethical environment and reporting any ethical breaches. Service-level agreements and

    contracts with external parties include the relevant language to speciy the companys

    expected standards o conduct and serve as a basis or evaluating adherence. The

    code also specically sets the expectation o reporting and resolving issues by provid-

    ing clear inormation on how to ask a policy question or report a violation through an

    independent third party.

    Approach: Leading by Example on Matters o Integrity and Ethics

    The CEO and key members o management articulate and demonstrate the importance

    o integrity and ethical values across the organization. The various orms and mecha-

    nisms used to do this may include:

    Communications rom senior management that support the expected standards

    o conduct and that stay consistent as they permeate throughout the organization

    Day-to-day actions and decision making at all levels o the organization that are

    consistent with the expected standards o conduct

    Interactions with suppliers, customers, and other external parties that refect air

    and honest dealings

    Perormance appraisals and incentives that reinorce expected standards o

    behavior consistent with the entitys objectives at all levels o the organization

    Timely inquiries and investigations into any alleged conduct that is inconsistent

    with the entitys standards o conduct

    Corrective action when deviations rom expected standards o conduct occur

    While this approach can be synonymous with that o establishing standards o conduct

    when both operate eectively, history has shown instances where organizations dene

    and communicate honorable standards o conduct, yet senior management does not

    internalize or exhibit these standards in its conduct, and thereore sets a dierent tone

    than what is expected.

    Example: Using a Company Newsletter to Reinorce Expectations oIntegrity and Ethics

    Space Inc., a supplier to the aerospace industry, uses its monthly newsletter to employ-

    ees, outsourced service providers, business partners, and other external parties to

    emphasize the importance o exercising sound integrity and ethical values. Each edition

    o the newsletter contains a section related to ethical decision making and conse-

    quences o violations o the code. The newsletter draws attention to the multitude oresources available to discuss and resolve ethical issues; it also reports what actions

    are taken by senior management when the code is violated at any level o the organiza-

    tion. The newsletter illustrates the open dialogue and resolution o issues that is actively

    promoted by senior management.

    Examples o ethical dilemmas are provided, along with suggested resolutions. The

    newsletter points out that reports o violations originate rom a variety o sources,

    SetstheToneattheTop

    EstablishesStandardsofConduct

    Evaluates Adherence to Standards

    o Conduct

    Addresses Deviations in a Timely Manner

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    Control Environment | Demonstrates Commitment to Integrity and Ethical Values

    including employees, managers, the companys anonymous hotline, and external

    parties. Responses range rom no action (in cases where the violation is shown not to

    have occurred) to various levels o discipline, including dismissal.

    Finally, the newsletter reminds all Space Inc. employeesrom senior management

    to all levels o employeesthat as part o their annual perormance review they must

    certiy that they have read the companys mission statement and code o conduct andthat they comply with policies at all times.

    Approach: Evaluating Management and Other Personnel, Out-sourced Service Providers, and Business Partners or Adherence to

    Standards o Conduct

    The board o directors and senior management evaluate adherence to the companys

    standards o conduct. This is accomplished in a variety o ways, which may include:

    Assessing results rom training and ethics certication processes

    Considering anomalies in key perormance indicators and internal analyticalreviews o operational and nancial inormation that could be a potential indicator

    o raudulent nancial reporting or other misconduct

    Considering the results rom ongoing and separate evaluations o internal control,

    which include evaluations o internal control at outsourced service providers and

    business partners who provide inormation necessary to produce external nan-

    cial reporting

    Analyzing issues and trends rom hotlines and help lines made available within

    the organization that could indicate potential raud occurrences and other

    ethical concerns

    Requesting eedback rom meetings held with outsourced service providers andbusiness partners when obtaining nancial inormation or inormation that impacts

    the entitys internal control over external nancial reporting

    Example: Conducting Ethics Audits

    The not-or-prot organization Partners or Development conducts scheduled audits

    to determine whether employees are receiving and understanding the board-approved

    standards o conduct when they are rst hired and as part o communications, training,

    and annual review processes. The audits also include non-employees and consultants

    rom their IT service provider. The standards consist o three documents: the code o

    ethics and standards o personal conduct, the compliance policy statement, and the

    expected standards o conduct.

    Partners or Developments purpose in conducting these audits is to determine i there

    are any instances o non-compliance and to use those ndings to assess and correct

    any deciencies in the organizations new-hire orientation, communications, training,

    and employee review processes. Upholding the organizations standards o conduct is a

    undamental requirement or continued unding rom its government sponsors.

    Sets the Tone at the Top

    Establishes Standards o Conduct

    EvaluatesAdherencetoStandards

    o Conduct

    Addresses Deviations in a Timely Manne

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Exercises Oversight Responsibility

    Principle 2.The board o directors demonstratesindependence rom management and exercises oversightor the development and perormance o internal control.

    Points o Focus

    The ollowing points o ocus may assist management in determining whether this prin-

    ciple is present and unctioning.

    Establishes Oversight ResponsibilitiesThe board o directors identies and

    accepts its oversight responsibilities in relation to established requirements

    and expectations.

    Applies Relevant ExpertiseThe board o directors denes, maintains, and

    periodically evaluates the skills and expertise needed among its members

    to enable them to ask probing questions o senior management and take

    commensurate actions.

    Operates IndependentlyThe board o directors has sucient members who are

    independent rom management and objective in evaluations and decision-making.

    Provides Oversight or the System o Internal ControlThe board o directors

    retains oversight responsibility or managements development and perormance

    o internal control:

    - Control EnvironmentEstablishing integrity and ethical values, oversight

    structures, authority and responsibility, expectations o competence, and

    accountability to the board

    - Risk AssessmentOverseeing managements assessment o risks to the

    achievement o objectives, including the potential impact o signicant

    changes, raud, and management override o internal control

    - Control ActivitiesProviding oversight to senior management in the develop-

    ment and perormance o control activities

    - Inormation and CommunicationAnalyzing and discussing inormation relat-

    ing to the entitys achievement o objectives

    - Monitoring ActivitiesAssessing and overseeing the nature and scope

    o monitoring activities and managements evaluation and remediation

    o deciencies

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    Control Environment | Exercises Oversight Responsibility

    Approaches and Examples to Applying the Principle

    Approach: Establishing the Roles, Responsibilities, and Delegationo Authority o the Board o Directors5

    The roles, responsibilities, and powers o delegation o the board o directors are

    dened in its corporate bylaws and committee charters in accordance with applicableregulatory and listing requirements. For external nancial reporting purposes, the board

    typically orms an audit committee whose responsibilities include overseeing:

    The eectiveness o internal control over external nancial reporting, including the

    assessment o risks, signicant deciencies, and material weaknesses (i any)

    Managements assessment o any signicant matters, considering the potential

    impact on nancial reporting and need or corrective action

    The quality o nancial reporting and disclosures

    The hiring o and payment to the external auditor

    Audit committee members typically demonstrate independence o thought and sub-stance by absence o any material nancial or other personal ties to the company, which

    could impede their ability to provide unbiased guidance and oversight.

    The responsibilities o the board and audit committee are to oversee managements

    perormance o internal control. The board must thereore retain objectivity in relation

    to management.

    Example: Reviewing and Documenting Key Activities o theAudit Committee

    Every year, the board o directors o Northern Power, a distributor o electricity, com-

    missions an eectiveness evaluation o its audit committee relative to its charter. The

    charter sets out the responsibilities and key activities o the committee. Under thecharter, the committee solicits rom management and independent reviewers as neces-

    sary the inormation required to:

    Oversee the quality and reliability o nancial reporting and disclosures

    Understand the key risks acing the organization and the processes management

    uses to identiy, assess, and manage risks, considering internal audit ndings,

    litigation, compensation schemes, regulation, and compliance

    Evaluate organizational behavior, culture, and adherence to standards o conduct

    Understand how management and the external auditor evaluate materiality or

    nancial reporting purposes

    Assess reasonableness and appropriateness o critical accounting policies o

    the company

    5 In practice, many o the activities o the board o directors included here would be carried out by one o its

    committees, such as the audit committee.

    EstablishesOversightResponsibility

    AppliesRelevantExpertise

    OperatesIndependently

    ProvidesOversightfortheSystemof

    InternalControl

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Conrm or reject the basis or management estimates and proposed accounting

    policy changes beore approving

    Evaluate, retain, or change external auditors

    Review audit plans

    Review managements assessment o internal control over external

    nancial reporting

    The results o the evaluation are used to determine whether the roles and responsibili-

    ties o the committee have been met and could result in committee member changes or

    impact remuneration. In addition to the annual review, every three years the company

    conducts a benchmark review against leading practices and renes its charter,

    as appropriate.

    Approach: Establishing Policies and Practices or Meetings between

    the Board o Directors and Management

    The board o directors reviews and approves policies and practices that support the

    perormance o internal control across the business in regular meetings between man-

    agement and the board. The processes and structures particularly relevant to the audit

    committee o the board are those that provide:

    Appropriate orums to enable board members to ask probing questions

    o management

    A calendar that establishes the timing and requency o meetings

    with management

    Expected practices to keep board members current on both emerg-

    ing and adopted accounting standards and their impact on the entitys

    nancial statements

    Procedures to review managements development and perormance o internal

    control over external nancial reporting

    Authority to engage experts as needed and oversight to ensure that management

    appropriately resolves matters raised by the board

    Criteria and procedures or calling special and/or urgent meetings as necessary

    Allocation o time in board meetings or discussions with external advisors, inter-

    nal and external auditors, and legal counsel without management being present

    The policies and practices are updated as needed to refect changes in internal and

    external expectations, including rules and regulations.

    Example: Establishing an Audit Committee Meeting Calendar

    The audit committee o Outer Limits Innovations, an aerospace control systems sup-

    plier, uses its charter as guidance when setting its meeting dates and agendas. Fred

    Krahn, the chair o the committee, plans or at least one meeting during the year at

    EstablishesOversightResponsibility

    AppliesRelevantExpertise

    OperatesIndependently

    ProvidesOversightfortheSystemof

    InternalControl

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    Control Environment | Exercises Oversight Responsibility

    which each responsibility set orth in the charter is discussed. This practice helps the

    audit committee cover all relevant responsibilities, and helps management anticipate

    and plan or the committees expectations. The meeting calendar, which is shown

    below, is periodically reassessed to adjust or emerging regulatory and technical

    matters that could aect the company or the industry.

    Frequency PlannedMeeting

    A E ANQuarter

    1 2 3 4

    Audit Committee Issues

    Reportofresultsofannualindependentaudittotheboard

    Appointmentoftheexternalauditor

    Approvalofexternalauditorfeesforupcomingyear

    Reviewofannualproxystatementauditcommitteereport

    Assessment o the adequacy o audit committee charter

    Approvalofauditcommitteemeetingplanfortheupcomingyear,

    conrmmutualexpectationswithmanagementandtheauditor

    Audit committee sel-assessment

    Approvalofguidelinesforengagementsofexternalauditorsfor

    other services (pre-approval policy)

    Approval o any non-audit services provided by outside auditors

    Reportofexternalauditorpre-approvalstatus/limits

    Reviewofproceduresforhandlingnancialreportingerrors

    orirregularities

    Overseesfraudriskassessmentprocess

    Approvalofminutesofpreviousmeeting

    Reportquarterlymatterstotheboard(chair)

    Scheduleexecutivesessionofcommitteemembers

    Othermatters

    Financial Management

    AnnualReport,10-K,andPr oxyStatementMatters

    Quarterlyreportearningsreviewwithmanagementandexternal

    auditor,pre-approvalofexternalauditorprofessionalactivities

    Assessment o system o internal control

    Statusofsignicantaccountingestimates,judgmentsandspecial

    issues(e.g.majortransactions,accountingchanges,SECissues,

    etc.)Othermatters(adequacyofstafng,successionplanning,etc.)

    A=AnnuallyE=EachMeetingorConferenceCallAN=AsNecessary

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Example: Preparing Eectively or Meetings

    The audit committee o Millennium Lighting, a manuacturer o lighting and ventila-

    tion equipment, is chaired by Janis White, a CPA with nancial reporting expertise and

    previous public accounting experience. Ms. White regularly distributes to the committee

    members any updates rom management on technical matters.

    Beore each committee meeting, she circulates the drat agenda both to the commit-tee members and the external auditors to solicit their input on any additional technical

    accounting agenda items they would like to discuss. Ms. White is committed to keeping

    open channels o communication with the external audit engagement partner and the

    companys chie audit executive to ensure she receives timely updates on any discus-

    sions occurring with management as technical matters emerge. Internal audit, litigation,

    and corporate social responsibility are a ew o the areas that are regularly solicited or

    input by the board or audit committee.

    Approach: Identiying and Reviewing Board o Director Candidates

    The board o directors periodically assesses and conrms its collective ability to provide

    eective oversight. Through independent review and sel-assessment it determines the

    adequacy o its composition, whether it has sucient independent members, and the

    appropriate expertise.

    To meet the entitys external nancial reporting objectives, the board o directors identi-

    es certain board candidates who are independent o both management and the entity

    and who have requisite nancial reporting and other relevant expertise. These members

    are typically assigned to the audit committee.6 Such expertise may be established

    through proessional networks and organizations and by educational institutions whose

    missions are aligned to the advancement o the nancial reporting proession.

    The board reviews the results o due diligence perormed on potential board candi-

    dates and conrms their competence and ability to remain unbiased. The procedures to

    ensure that potential board members meet the dened criteria may include:

    Evaluating the key risks acing the organization and accordingly dening board

    member prole requirements

    Perorming background checks and obtaining independent reerences

    Reviewing current aliations and directorships to ensure independence relative to

    management and the entity

    Considering skills and expertise, ranging rom nancial to regulatory and various

    technical knowledge needed to understand the issues that could aect the com-

    panys external nancial reporting

    Validating that any credentials and certications held demonstrate an achieved

    competence level

    6 Standard setters, regulators, or listing agencies may have specic requirements regarding director inde-

    pendence, qualications, and the makeup o the audit committee.

    EstablishesOversightResponsibility

    AppliesRelevantExpertise

    OperatesIndependently

    ProvidesOversightfortheSystemof

    InternalControl

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    Control Environment | Exercises Oversight Responsibility

    Reviewing inormation about nancial and other relationships with the company,

    its external auditors, or management

    Using an independent nominating committee or search rm to oversee due dili-

    gence procedures

    Evaluating periodically the due diligence procedures used or identiying potential

    directors, including checking that an individual directors certications are com-plete, up-to-date, and comply with the entitys ethics guidelines and indepen-

    dence rules

    Example: Changing the Board Composition o a CloselyHeld Company

    Giante Ore is a mining exploration company whose shares are traded on an over-

    the-counter bulletin board. Giante Ore has long maintained a board o directors that

    includes three o the CEOs amily members and three outside, but not independent,

    directors: the companys outside legal counsel, a venture capitalist, and a personal

    riend o the CEO.

    Giante Ore recognized that it needed to strengthen its control environment and board

    eectiveness. To that end, it revisited its board structure. The three relatives and one

    personal riend o the CEO let the board and have been replaced by our independent

    directors, all o whom are nancially literate. One o the our has specic nancial exper-

    tise. These directors have now been appointed to a newly ormed audit committee with

    its responsibilities set orth in a charter.

    Example: Assessing and Disclosing Director Qualications

    When Greene Inc. needs to identiy new members or its board, it ollows a detailed pro-

    cedure to ensure the best possible candidates are chosen. The nominating committee

    works with the human resources department, the legal department, and an independent

    executive search rm to identiy candidates and conduct due diligence in support othe interest o the company in its short- and longer-term objectives. The key skills it has

    identied are nancial literacy, liquidity risk management expertise, business continuity

    planning, and corporate social responsibility reporting experience that refects the busi-

    ness perormance expectations o the companys stakeholders.

    The same team conducts an annual review to ensure that board members continue

    to have the requisite competence and independence given the entitys stakeholder

    needs. The senior management o Greene Inc. provides the results o the review in its

    public lings.

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Approach: Reviewing Managements Assertions and Judgments

    The board demonstrates an appropriate level o skepticism o managements assertions

    and judgments that aect nancial reporting by asking probing questions. In particular,

    the audit committee o the board seeks clarication and justication o the companys

    process or:

    Selecting and implementing accounting policies

    Determining critical accounting estimates

    Making key assumptions used in the application o technical accounting and

    reporting matters

    Evaluating other risks acing the organization, with the potential impact on nan-

    cial reporting

    Example: Reviewing Financial Statement Estimates

    Future Fabrications manuactures specialty polymer products. The audit commit-

    tee meets regularly with management to review the reasonableness o managements

    assumptions and judgments used to develop signicant estimates. The committee thenmeets privately with the external auditor to discuss its assessment o managements

    estimates and the related impact on nancial reporting.

    This practice is carried out or all assumptions related to key nancial statement

    accounts, disclosures, and relevant assertions. For example, or Future Fabrications

    annual goodwill evaluation, management provides relevant inormation regarding any

    specialists engaged to assist the company, key judgments and assumptions included

    in the companys discounted cash fow model, plausible sensitivity scenarios that were

    considered, and conrmation o the appropriate technical accounting standard applied.

    Approach: Meeting with Auditors

    The audit committee o the board meets regularly with internal and external auditors, in

    private when necessary, to review and provide oversight o:

    Key risks acing the organization

    Audit scope and testing plans

    Basis or denition o materiality threshold

    Changes in accounting policies

    Assumptions in models and calculations

    Resources and stang

    Signicant audit ndings

    Quality and reliability o nancial reporting and disclosures

    EstablishesOversightResponsibility

    AppliesRelevantExpertise

    OperatesIndependently

    ProvidesOversightfortheSystemof

    InternalControl

    EstablishesOversightResponsibility

    AppliesRelevantExpertise

    OperatesIndependently

    ProvidesOversightfortheSystemof

    InternalControl

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    Control Environment | Exercises Oversight Responsibility

    Example: Interacting with Auditors

    Sara Greenburg is the chair o the audit committee o Seaworthy Solutions, a marine

    construction services provider. She arranges or the committee to meet quarterly with

    the external auditor to discuss a wide range o issues such as audit scope, testing

    plans, internal control over external nancial reporting, quality o nancial reporting,

    and audit ndings and recommendations. She is responsible or coordinating the audit

    committees evaluation o the external auditor. She bases her evaluation on a number

    o considerations, including the rms reputation, the qualications o the audit partner

    and team, knowledge and experience in the companys industry, and the rms quality

    control procedures. Ms. Greenburg believes that these interactions, supplemented as

    needed with interim conversations, eectively positions the audit committee chair to

    monitor the external auditors perormance and make an inormed judgment on any

    need to modiy or terminate the relationship.

    The audit committee also regularly meets with the Seaworthys chie audit executive

    to ensure that the same oversight objectives o the internal audit unction are attained.

    The chie audit executive has a direct reporting line to the audit committee to enable an

    objective mindset and acilitate the escalation o issues.

    Authors note: This example was taken rom a public company in the US. Standard setters, regulators, or spe-

    cic listing agencies may have specic requirements regarding composition and operating responsibilities o

    the audit committee. These may vary based on the situation, and the acts and circumstances o this example

    infuenced the responsibility and the requency o meetings.

    Approach: Considering Whistle-Blower Inormation about FinancialStatement Errors and Irregularities

    The audit committee considers inormation obtained rom the companys whistle-blower

    and anti-raud programs (or similar processes) to monitor the risks in misstatements

    in nancial reporting. These may include risks o inappropriate acts by sta and man-

    agement override o controls. The audit committee evaluates managements analysiso signicant matters, potential impact on nancial reporting, and corrective actions

    being taken.

    Example: Assessing the Potential o Management Override

    Generation Now is an electricity transmission and distribution company. At least annu-

    ally, its audit committee discusses in executive session its assessment o the risks

    o management override o internal control, including motivations, opportunities, and

    rationalizations or management override and how those activities might be concealed.

    The committee reviews independent evaluations o the unctioning o the companys

    whistle-blower process and related reports and the raud hotline, and rom time to time

    it also makes inquiries o those managers who are not directly responsible or nancialreporting (including personnel in sales, procurement, and human resources, among

    others). It also collects inormation whenever any concerns are expressed about ethics

    or possible management override o internal controls. The process o questioning con-

    tinues until resolution is reached.

    EstablishesOversightResponsibility

    AppliesRelevantExpertise

    OperatesIndependently ProvidesOversightfortheSystemof

    InternalControl

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    Control Environment | Establishes Structure, Authority, and Responsibility

    Approaches and Examples to Applying the Principle

    Approach: Dening Roles and Reporting Lines and Assessing Themor Relevance

    Senior management prepares organizational charts to document, communicate, and

    enorce accountability or the achievement o the entitys nancial reporting objectives.The organizational charts can be used to:

    Set orth assignments o authority and responsibility

    Ensure duties are appropriately segregated

    Establish reporting lines and communication channels

    Dene the various reporting dimensions relevant to the organization

    Identiy dependencies or roles and responsibilities involved in nancial reporting

    as well as those accountable or external parties

    Each unit or department within the entity that is relevant to external nancial report-

    ing aligns its roles and responsibilities to processes supporting the nancial reportingobjectives. Senior management and the board o directors veriy that accountability

    and inormation fow within each o the various organizational structures (by business

    segment, geographical location, legal entity, or other) continually support the achieve-

    ment o the entitys existing nancial reporting objectives. Existing structures are peri-

    odically assessed or relevance considering changes in the entity or the environment in

    which it operates to ensure such alignment.

    Example: Reorganizing to Support Control Structure

    Beore Harmony Homes Real Estate became a public company, a wide range o the

    employees reported to the owner and CEO, Milton Chang, and the business structures

    in the US and in Asia were loosely connected. During the plans to go public, Mr. Chang,with the boards guidance, took steps to strengthen the organizational structure to

    better support both operations and nancial reporting objectives. Management created

    three departments to oversee its core business activities: sales and customer service,

    purchasing/inventory, and production. Geographic governance structures were also

    established to oversee operations by jurisdiction and acilitate reporting to local regula-

    tors and other stakeholders. The managers charged with leading each o these depart-

    ments and territories, as well as the managers o key sta unctions, documented each

    persons responsibility in the processes. Job descriptions, including internal control

    responsibilities, were developed to support ull understanding o each persons role.

    The clarity o roles helps to ensure responsibilities are carried out in support o the

    organizations objectives. They also provide the basis or risk assessment, controlactivities, inormation and communication, and monitoring activities along dierent

    dimensions simultaneously.

    ConsidersAllStructuresoftheEntity

    EstablishesReportingLines

    Denes,Assigns,andLimitsAuthorities

    Responsibilities

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    This intensive training has provided senior management o Orex with the condence

    that their CFO and controller now have sucient knowledge to make inormed decisions

    on the proper application o the standard. Documentation o the training attended has

    been tracked and included in Ms. Shreves and Mr. Tellemanns employee les.

    Approach: Selecting Appropriate Outsourced Service Providers

    Management identies the required skills and experience necessary to support the enti-

    tys external nancial reporting objectives. It then decides whether to internally retain

    people with these skills and experience or to outsource to a third party. The suitability

    o a third party is determined not only by assessing skills and experience, but also by

    considering the entitys policies on using vendors and on ethical standards. The con-

    tractual arrangement with the outsourced service provider captures these competence

    requirements and provides the basis or the entity to periodically assess the outsourced

    service providers continued commitment to competence.

    Example: Retaining External Tax AssistanceCompu Services, a developer o analytical sotware products, currently has limited tax

    accounting expertise among its sta. The nance director thereore sought to contract

    with a third-party accounting rm, SMR Ledger, LLP, to review its tax provisions. SMR

    Ledger is a dierent accounting rm rom the Compu Services auditor.

    For successul selection and use o the vendors services, management was careul to

    veriy that the vendor met the suitability standards set orth in Compu Services poli-

    cies. Being impacted directly by the quality o the control procedures carried out by the

    vendor, the CFO spends time with the vendor to understand any assumptions used in

    models or calculations, particularly as they may impact nancial reporting. Indeed, while

    Compu Services management chooses to outsource certain tax activities, it remains

    responsible or the eectiveness o relevant controls regardless o where they are oper-ated. The company thereore requests annual independent certications o the vendors

    internal control eectiveness.

    Approach: Evaluating Competence and Behavior

    To maintain and advance the entitys expected competence and behavioral standards,

    management develops policies and conducts practices that may include:

    Developing incentives and rewards that consider the multiple dimensions o

    conduct and perormance

    Reinorcing expectations o continued demonstration and strengthening o

    expected levels o competence

    Ensuring individual and team goals in support o the achievement o the enti-

    tys objectives are dened, use observable metrics, and are communicated to

    each employee

    EstablishesPoliciesandPractices

    EvaluatesCompetenceandAddresses

    Shortcomings

    Attracts,Develops,andRetainsIndividuals

    PlansandPreparesforSuccession

    EstablishesPoliciesandPractices

    EvaluatesCompetenceandAddresses

    Shortcomings

    Attracts,Develops,andRetainsIndividuals

    PlansandPreparesforSuccession

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    Control Environment | Demonstrates Commitment to Competence

    Developing a perormance appraisal process that conrms employee knowledge

    o both their progress against their goals and their status within the organization

    Conducting periodic perormance reviews and evaluating employees relative to

    their assigned roles to conrm that the employees skills are appropriate or their

    current job responsibilities

    Making appropriate advancement or termination decisions based onperormance reviews

    Changing the perormance appraisal process as needed based on lessons

    learned or changes in strategy and operating objectives

    Continually endorsing behavior that is consistent with competence standards, and

    discouraging inconsistent behavior

    Using the same criteria, the board o directors evaluates the competencies o individu-

    als serving in key nancial reporting roles, such as the CEO and CFO.

    Example: Periodically Assessing Perormance

    City Government periodically reviews the perormance o its employees who are

    responsible or owning, executing, or testing nancial reporting controls. Perormance is

    evaluated against expectations that are established at the beginning o each year. The

    progress achieved on needed improvements is reviewed with employees at the end o

    each quarter, and a more ormal annual review process occurs ollowing the year-end

    reporting cycle. An employees career advancement is based on the overall peror-

    mance rating. Management identies specic areas or improvement and proessional

    growth, which employees can address with training and development steps, as jointly

    agreed with the respective manager in the context o City Governments nance unc-

    tion and overall perormance objectives.

    Example: Audit Committee Review o Managers RolesThe bylaws o Lead Products Co. speciy the responsibility o the audit committee o

    the board or reviewing the principal roles and responsibilities o key nancial reporting

    senior management. To this end, the chair o the audit committee meets annually with

    the companys human resources director, chie audit executive, and legal counsel to

    review the roles, responsibilities, and perormance o the various company managers.

    The review ocuses on aligning respective managerial responsibilities with Lead Prod-

    ucts organization chart, and the managers expertise and experience in carrying out

    the responsibilities.

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Approach: Evaluating Suciency and Competency oFinance Personnel

    Senior management evaluates the suciency and competency o the personnel who are

    involved in recording and reporting nancial inormation, and in designing and develop-

    ing nancial reporting systems including underlying IT systems. Senior management

    assesses the departments ability to identiy issues, articulate positions supported by

    the relevant literature, and stay abreast o technical nancial reporting developments.

    Considerations when assessing the adequacy and competency o nancial reporting

    personnel include overall technical skills, nature and requency o their training, and the

    number o personnel dedicated to nancial reporting.

    Example: Assessing Key Financial Reporting Personnel

    The senior management o Tall Tree Finance, an investment bank and institutional secu-

    rities company, annually assesses the ability o its key nancial reporting personnel to

    understand and manage eectively the companys current business activities, related

    accounting questions, and IT implementation challenges. The audit committee oversees

    this assessment.

    In particular, the assessment considers how adequately personnel respond to emerging

    accounting, reporting, and internal control issues. Senior management uses the results

    o this assessment to make decisions on sta training, reassignments, or other organi-

    zational changes.

    Example: Aligning Competencies with Key FinancialReporting Positions

    The start-up company o Wireless Data Communications has seen its revenue double

    over the last several years, and business transactions and processing have become

    signicantly more complex. Because o these evolving corporate needs due to the rapid

    growth, it is essential or employee competencies in key nancial reporting positions tobe aligned with roles and responsibilities.

    Consequently, the CEO, CFO, and vice-president o human resources together annu-

    ally review employee job descriptions and perormance assessments. During a recent

    review, they determined that the companys controller, hired initially to perorm basic

    accounting and bookkeeping unctions, no longer had the expertise needed or the

    associated nancial reporting responsibilities. The company has now assigned the con-

    troller to a position better suited to his skills, and hired an individual with the requisite

    competencies as controller.

    EstablishesPoliciesandPractices

    EvaluatesCompetenceandAddresses

    Shortcomings

    Attracts,Develops,andRetainsIndividuals

    PlansandPreparesforSuccession

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Senior management subsequently reports to the board what actors were considered

    in developing the perormance measures, incentives, and rewards and how they are

    expected to drive the desired behavior.

    Example: Dening and Communicating the Basis or Reward

    Modern Financial Services has implemented a rewards system that requires the

    achievement o dened perormance measures and encourages departments to

    monitor the eectiveness o their internal control systems and to sel-report possible

    control deciencies or opportunities or enhancement. This encouragement comes in

    the orm o a policy that gives departments credit in the internal audit grading system

    or sel-reported deciencies. Any deciencies that are identied through internal audit

    procedures, rather than through a departments monitoring eorts, are counted against

    the score.

    The credit does not preclude the internal audit department rom reporting specic de-

    ciencies to management or the board when warranted, but it does positively aect the

    grading system, which can aect departmental compensation and benets. The result

    is that Modern Financial Services is more likely to identiy control deciencies beore

    they can become material to the organization.

    Approach: Evaluating Perormance Measures or Intended Infuence

    The board o directors and management periodically evaluate the appropriateness o

    perormance measures used to determine whether they have the intended infuence on

    how people respond to pressures, incentives, and rewards. This evaluation may include:

    Reassessing the relevance o perormance measures considering industry trends,

    regulatory changes, or changes in the entitys objectives

    Considering past nancial errors, ethical violations, and instances o non-compli-ance and whether the established measures could have caused excessive pres-

    sures to override controls

    Engaging external parties to conduct benchmarking and to interview employees

    Monitoring the changing sources o threats that cause pressure to bypass estab-

    lished controls or take shortcuts

    Considering whether the selection o accounting policies has been unduly infu-

    enced by the established perormance measures

    Using the assessment to make changes in perormance measures and associated

    hiring, evaluation, and promotion structures

    The board o directors oversees the periodic assessment to ensure it has been com-

    pleted, and may subsequently approve compensation plans. The board also provides

    oversight to ensure that the perormance measures and compensation plans estab-

    lished or senior management are appropriately aligned with the entitys strategic objec-

    tives and balanced to promote the desired accountability without causing excessive

    pressure that could lead to raudulent nancial reporting.

    EnforcesAccountability,throughStructures,

    Authorities,andResponsibilities

    EstablishesPerformanceMeasures,

    Incentives,andRewards

    EvaluatesPerformanceMeasures,

    Incentives,andRewardsforOngoing

    Relevance

    ConsidersExcessivePressures

    EvaluatesPerformanceandRewardsor

    DisciplinesIndividuals

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    During the employee perormance review and appraisal process, management provides

    eedback about the extent to which each employee has perormed in accordance with

    the companys core values o sound integrity and ethics.

    Example: Providing Recognition or Suggestions Made to EnhanceInternal Control

    Medic Quest, a private company that researches, develops, produces, and markets

    medical scanning equipment, encourages its employees to identiy and submit sugges-

    tions or improving internal control, including internal control over nancial reporting.

    Employees are rewarded in the orm o company awards and/or cash bonuses or ideas

    that are used.

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    Framework | Control Environment Risk Assessment Control Activities Information and Communication Monitoring Activities

    Principles Approaches

    6. The organization species objec-

    tives with sucient clarity to enable

    the identication and assessment o

    risks relating to objectives.

    Identiying Financial Statement

    Assertions

    Speciying Financial Reporting

    Objectives

    Assessing Materiality

    Reviewing and Updating Understand-

    ing o Applicable Standards

    Considering the Range o Entity

    Activities

    7. The organization identies risks to

    the achievement o its objectivesacross the entity and analyzes risks

    as a basis or determining how the

    risks should be managed.

    Applying a Risk Identication Process

    Assessing Risks to Signicant Finan-

    cial Statement Accounts

    Meeting with Entity Personnel

    Assessing the Likelihood and Signi-

    cance o Identied Risks

    Considering Internal and External

    Factors

    Evaluating Risk Responses

    8. The organization considers the

    potential or raud in assessing risks

    to the achievement o objectives.

    Conducting Fraud Risk Assessments

    Considering Approaches to Circum-

    vent or Override Controls

    Considering Fraud Risk in the InternalAudit Plan

    Using Inormation Technology Tools

    Reviewing Incentives and Pressures

    Related to Compensation Programs

    9. The organization identies andassesses changes that could signi-

    cantly impact the system o internal

    control.

    Assessing Change in the External

    Environment

    Conducting Risk Assessments Relat-

    ing to Signicant Change

    Considering Change throughSuccession

    Considering CEO and Senior Execu-

    tive Changes

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